Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2017 MINI Cooper Clubman, Cooper S Clubman and JCW Clubman vehicles. When the affected vehicles are braking and the turn signals are on, the inner, bumper-mounted, brake light will go out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 31, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Consumer Complaints
39 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The motor mounts have been replaced twice in the last six years and per the dealer, This is normal which I find very hard to believe on a 2017 Mini Coop of convertible, with 90,000
Corrective Action:
The motor mounts have been replaced twice in the last six years and per the dealer, This is normal which I find very hard to believe on a 2017 Mini Coop of convertible, with 90,000
Additional Notes:
The motor mounts have been replaced twice in the last six years and per the dealer, This is normal which I find very hard to believe on a 2017 Mini Coop of convertible, with 90,000
Mfg Campaign: 11677354
Recall Date: Jul 30, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Mini Cooper. The contact stated when the vehicle was started, the vertical aim headlights malfunctioned. The vehicle was taken to the dealer where it was confirmed that rodents had chewed through the insulation around and the electrical wires. The contact was informed that the insulation was made of soy, which attracted the rodents. The contact was informed that the electrical wires needed to be replaced. The vehicle was being repaired. In addition, the contact stated the repair had occurred previously and the current issue was the second occurrence. The manufacturer was made aware of the issue but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Mini Cooper. The contact stated when the vehicle was started, the vertical aim headlights malfunctioned. The vehicle was taken to the dealer where it was confirmed that rodents had chewed through the insulation around and the electrical wires. The contact was informed that the insulation was made of soy, which attracted the rodents. The contact was informed that the electrical wires needed to be replaced. The vehicle was being repaired. In addition, the contact stated the repair had occurred previously and the current issue was the second occurrence. The manufacturer was made aware of the issue but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Mini Cooper. The contact stated when the vehicle was started, the vertical aim headlights malfunctioned. The vehicle was taken to the dealer where it was confirmed that rodents had chewed through the insulation around and the electrical wires. The contact was informed that the insulation was made of soy, which attracted the rodents. The contact was informed that the electrical wires needed to be replaced. The vehicle was being repaired. In addition, the contact stated the repair had occurred previously and the current issue was the second occurrence. The manufacturer was made aware of the issue but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Mfg Campaign: 11672201
Recall Date: Jul 9, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2017 mini coupe has 70,000 miles on it. I’ve had it 11 months… I was in a drive-through and it started making a hard knock sound no engine light or any other lights came on the vehicle. I had it towed to a shop where they informed me my engine was blown and it would cost $16,000 to replace the engine. My oil level was perfect. I reached out to Carvana. I missed my warranty by five days and they will not do anything about it. There is no reason why a car with 70,000 miles on it. The engine should be blown.
Corrective Action:
My 2017 mini coupe has 70,000 miles on it. I’ve had it 11 months… I was in a drive-through and it started making a hard knock sound no engine light or any other lights came on the vehicle. I had it towed to a shop where they informed me my engine was blown and it would cost $16,000 to replace the engine. My oil level was perfect. I reached out to Carvana. I missed my warranty by five days and they will not do anything about it. There is no reason why a car with 70,000 miles on it. The engine should be blown.
Additional Notes:
My 2017 mini coupe has 70,000 miles on it. I’ve had it 11 months… I was in a drive-through and it started making a hard knock sound no engine light or any other lights came on the vehicle. I had it towed to a shop where they informed me my engine was blown and it would cost $16,000 to replace the engine. My oil level was perfect. I reached out to Carvana. I missed my warranty by five days and they will not do anything about it. There is no reason why a car with 70,000 miles on it. The engine should be blown.
Mfg Campaign: 11652692
Recall Date: Apr 3, 2025
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Corrective Action:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Additional Notes:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Mfg Campaign: 11647364
Recall Date: Mar 10, 2025
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Corrective Action:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Additional Notes:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Mfg Campaign: 11647364
Recall Date: Mar 10, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Corrective Action:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Additional Notes:
there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.
Mfg Campaign: 11647364
Recall Date: Mar 10, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Mini Cooper - Selector Lever Magnetic Shift Interlock Mechanism
Corrective Action:
2017 Mini Cooper - Selector Lever Magnetic Shift Interlock Mechanism
Additional Notes:
2017 Mini Cooper - Selector Lever Magnetic Shift Interlock Mechanism
Mfg Campaign: 11610080
Recall Date: Aug 21, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Driver left the roadway to the outside of a curve to the left, sideswiping a telephone pole and spinning at least one time back onto and off the roadway again before coming to rest. Impact to the passenger front wheel, and entire passenger side, without impacting front or rear end of the vehicle. C pillars deployed, as well as seatbelt pretensioner. Impact was at 55+ mph. No air bags deployed. Dash now indicates fault or error in air bags.
Corrective Action:
Driver left the roadway to the outside of a curve to the left, sideswiping a telephone pole and spinning at least one time back onto and off the roadway again before coming to rest. Impact to the passenger front wheel, and entire passenger side, without impacting front or rear end of the vehicle. C pillars deployed, as well as seatbelt pretensioner. Impact was at 55+ mph. No air bags deployed. Dash now indicates fault or error in air bags.
Additional Notes:
Driver left the roadway to the outside of a curve to the left, sideswiping a telephone pole and spinning at least one time back onto and off the roadway again before coming to rest. Impact to the passenger front wheel, and entire passenger side, without impacting front or rear end of the vehicle. C pillars deployed, as well as seatbelt pretensioner. Impact was at 55+ mph. No air bags deployed. Dash now indicates fault or error in air bags.
Mfg Campaign: 11552767
Recall Date: Oct 30, 2023
Bmw Of North America, Llc
Defect Description:
TIRES
Potential Consequences:
Driver side front tire collapsed on side wall while driving. 4 days later the passenger side tire also collapsed while driving almost causing accident. Tires are relatively new installed in May 2022 and have only 14,500 miles of use. Losing TWO (2) tires the same week for sidewall failure is very very odd and pissible indicator of tire defect Barum Bavuris 5HM 215/35 17 size
Corrective Action:
Driver side front tire collapsed on side wall while driving. 4 days later the passenger side tire also collapsed while driving almost causing accident. Tires are relatively new installed in May 2022 and have only 14,500 miles of use. Losing TWO (2) tires the same week for sidewall failure is very very odd and pissible indicator of tire defect Barum Bavuris 5HM 215/35 17 size
Additional Notes:
Driver side front tire collapsed on side wall while driving. 4 days later the passenger side tire also collapsed while driving almost causing accident. Tires are relatively new installed in May 2022 and have only 14,500 miles of use. Losing TWO (2) tires the same week for sidewall failure is very very odd and pissible indicator of tire defect Barum Bavuris 5HM 215/35 17 size
Mfg Campaign: 11548959
Recall Date: Oct 9, 2023
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Mini Cooper. The contact stated that while operating the vehicle a round quarter sized image was displayed in the in the center of the customer display screen and while the backup camera was activated the image caused a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed of the Manufacturer’s Extended Service Campaign regarding the failure however, the contact was informed that the VIN was not included. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Mini Cooper. The contact stated that while operating the vehicle a round quarter sized image was displayed in the in the center of the customer display screen and while the backup camera was activated the image caused a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed of the Manufacturer’s Extended Service Campaign regarding the failure however, the contact was informed that the VIN was not included. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Mini Cooper. The contact stated that while operating the vehicle a round quarter sized image was displayed in the in the center of the customer display screen and while the backup camera was activated the image caused a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed of the Manufacturer’s Extended Service Campaign regarding the failure however, the contact was informed that the VIN was not included. The failure mileage was 35,000.
Mfg Campaign: 11526526
Recall Date: Jun 12, 2023
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Corrective Action:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Additional Notes:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Mfg Campaign: 11516980
Recall Date: Apr 13, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Corrective Action:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Additional Notes:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Mfg Campaign: 11516980
Recall Date: Apr 13, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Corrective Action:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Additional Notes:
1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.
Mfg Campaign: 11516980
Recall Date: Apr 13, 2023
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Mini Cooper. The contact stated that while that vehicle was parked, the vehicle was turned on that there was a message on the instrument panel stating that there was a taillight malfunction. The contact inspected the vehicle and noticed that the driver’s side rear taillight had not illuminated. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the driver’s side taillight housing and connector needed to be replaced. The vehicle was not repaired, and the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Mini Cooper. The contact stated that while that vehicle was parked, the vehicle was turned on that there was a message on the instrument panel stating that there was a taillight malfunction. The contact inspected the vehicle and noticed that the driver’s side rear taillight had not illuminated. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the driver’s side taillight housing and connector needed to be replaced. The vehicle was not repaired, and the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Mini Cooper. The contact stated that while that vehicle was parked, the vehicle was turned on that there was a message on the instrument panel stating that there was a taillight malfunction. The contact inspected the vehicle and noticed that the driver’s side rear taillight had not illuminated. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the driver’s side taillight housing and connector needed to be replaced. The vehicle was not repaired, and the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11515234
Recall Date: Apr 3, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Mini Cooper. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact applied the parking brake. There was an abnormal scraping noise detected while starting the vehicle. The roll back warning light was illuminated. There was a message stating “Transmission, Not Secure” was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,198.
Corrective Action:
The contact owns a 2017 Mini Cooper. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact applied the parking brake. There was an abnormal scraping noise detected while starting the vehicle. The roll back warning light was illuminated. There was a message stating “Transmission, Not Secure” was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,198.
Additional Notes:
The contact owns a 2017 Mini Cooper. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact applied the parking brake. There was an abnormal scraping noise detected while starting the vehicle. The roll back warning light was illuminated. There was a message stating “Transmission, Not Secure” was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,198.
Mfg Campaign: 11509250
Recall Date: Feb 27, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.
Corrective Action:
Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.
Additional Notes:
Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.
Mfg Campaign: 11507276
Recall Date: Feb 14, 2023
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.
Corrective Action:
Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.
Additional Notes:
Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.
Mfg Campaign: 11507276
Recall Date: Feb 14, 2023
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver door latching mechanism failed this past week. For days, I was unable to latch the door closed -- all attempts to close the door would result in the door simply bouncing off the body of the car. I spent hours unsuccessfully trying to get the latching mechanism to work again, e.g. by repeatedly attempting to close the door, holding the door closed and trying to lock all doors. To drive the car home from work and to the dealership for repairs, I was forced to hold the door closed with my left hand while driving and by tying the door closed with my seat belt (on the highway, no less). I eventually took the car to my local dealership and left it for diagnosis and repairs. I took a video of the door's fault, and left the car locked and with the driver's door tied closed with my seat belt. To my amazement, the dealership called a few days later and told me that they were unable to duplicate the fault; as far as I know, no repairs were therefore made. I shared the video of the door's fault with the dealership; they hypothesized that the latching mechanism may have intermittently failed because of the weather. I now feel anxious about driving the car. This is a major safety issue. There are reasons to suspect that this reflects a manufacturing defect: 1) door latches should never fail, irrespective of the age of the car, and force drivers / passengers to e.g. use their seat belts to hold their doors closed; 2) my car is low mileage (~36,000 miles); 3) my car was not involved in any preceding accident or incident that could have caused the latching mechanism to fail; and 4) this is the second time this has happened with this car -- the same issue occurred with the front passenger door ~2 years ago. I'd be happy to share the video that I took of me trying to close the door (already shared with the dealer). At this point, I'd like the NHTSA to investigate; initiate a recall, if necessary; and I'd like Mini to replace the remaining latches on my car.
Corrective Action:
The driver door latching mechanism failed this past week. For days, I was unable to latch the door closed -- all attempts to close the door would result in the door simply bouncing off the body of the car. I spent hours unsuccessfully trying to get the latching mechanism to work again, e.g. by repeatedly attempting to close the door, holding the door closed and trying to lock all doors. To drive the car home from work and to the dealership for repairs, I was forced to hold the door closed with my left hand while driving and by tying the door closed with my seat belt (on the highway, no less). I eventually took the car to my local dealership and left it for diagnosis and repairs. I took a video of the door's fault, and left the car locked and with the driver's door tied closed with my seat belt. To my amazement, the dealership called a few days later and told me that they were unable to duplicate the fault; as far as I know, no repairs were therefore made. I shared the video of the door's fault with the dealership; they hypothesized that the latching mechanism may have intermittently failed because of the weather. I now feel anxious about driving the car. This is a major safety issue. There are reasons to suspect that this reflects a manufacturing defect: 1) door latches should never fail, irrespective of the age of the car, and force drivers / passengers to e.g. use their seat belts to hold their doors closed; 2) my car is low mileage (~36,000 miles); 3) my car was not involved in any preceding accident or incident that could have caused the latching mechanism to fail; and 4) this is the second time this has happened with this car -- the same issue occurred with the front passenger door ~2 years ago. I'd be happy to share the video that I took of me trying to close the door (already shared with the dealer). At this point, I'd like the NHTSA to investigate; initiate a recall, if necessary; and I'd like Mini to replace the remaining latches on my car.
Additional Notes:
The driver door latching mechanism failed this past week. For days, I was unable to latch the door closed -- all attempts to close the door would result in the door simply bouncing off the body of the car. I spent hours unsuccessfully trying to get the latching mechanism to work again, e.g. by repeatedly attempting to close the door, holding the door closed and trying to lock all doors. To drive the car home from work and to the dealership for repairs, I was forced to hold the door closed with my left hand while driving and by tying the door closed with my seat belt (on the highway, no less). I eventually took the car to my local dealership and left it for diagnosis and repairs. I took a video of the door's fault, and left the car locked and with the driver's door tied closed with my seat belt. To my amazement, the dealership called a few days later and told me that they were unable to duplicate the fault; as far as I know, no repairs were therefore made. I shared the video of the door's fault with the dealership; they hypothesized that the latching mechanism may have intermittently failed because of the weather. I now feel anxious about driving the car. This is a major safety issue. There are reasons to suspect that this reflects a manufacturing defect: 1) door latches should never fail, irrespective of the age of the car, and force drivers / passengers to e.g. use their seat belts to hold their doors closed; 2) my car is low mileage (~36,000 miles); 3) my car was not involved in any preceding accident or incident that could have caused the latching mechanism to fail; and 4) this is the second time this has happened with this car -- the same issue occurred with the front passenger door ~2 years ago. I'd be happy to share the video that I took of me trying to close the door (already shared with the dealer). At this point, I'd like the NHTSA to investigate; initiate a recall, if necessary; and I'd like Mini to replace the remaining latches on my car.
Mfg Campaign: 11483517
Recall Date: Sep 8, 2022
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Front Upper Arm Bushing on both the Driver’s and Passenger sides needed to be replace after less than 25,000 miles. Bushing failure causes upper arms of suspension to whack against the body and greatly effect handling, could lead to accidents.
Corrective Action:
Front Upper Arm Bushing on both the Driver’s and Passenger sides needed to be replace after less than 25,000 miles. Bushing failure causes upper arms of suspension to whack against the body and greatly effect handling, could lead to accidents.
Additional Notes:
Front Upper Arm Bushing on both the Driver’s and Passenger sides needed to be replace after less than 25,000 miles. Bushing failure causes upper arms of suspension to whack against the body and greatly effect handling, could lead to accidents.
Mfg Campaign: 11480935
Recall Date: Aug 24, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission: secure vehicle against rolling. Warning is showing up. The battery died, and I put the car into neutral to roll it. Now this warning is showing up every time I put the car in park and turn it off.
Corrective Action:
Transmission: secure vehicle against rolling. Warning is showing up. The battery died, and I put the car into neutral to roll it. Now this warning is showing up every time I put the car in park and turn it off.
Additional Notes:
Transmission: secure vehicle against rolling. Warning is showing up. The battery died, and I put the car into neutral to roll it. Now this warning is showing up every time I put the car in park and turn it off.
Mfg Campaign: 11475557
Recall Date: Jul 24, 2022
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