Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mercedes-benz Usa, Llc
Safety Issue:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 2021080016
Recall Date: Aug 13, 2021
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2019120008
Recall Date: Nov 1, 2019
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 9, 2019
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2017110011
Recall Date: Oct 6, 2017
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2017050013
Recall Date: Apr 11, 2017
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 14, 2016
Mercedes-benz Usa, Llc.
Safety Issue:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2015080001
Recall Date: Aug 11, 2015
Consumer Complaints
39 ComplaintsMercedes-benz Usa, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.
Mfg Campaign: 11319853
Recall Date: Mar 31, 2020
Mercedes-benz Usa, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.
Mfg Campaign: 11319853
Recall Date: Mar 31, 2020
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I BOUGHT THIS CAR USED FROM MERCEDES BENZ IN MAY 2019, AND DECIDED TO RENT IT ON TURO TO PAY MONTHLY PAYMENTS OF THE LOAN, BUT TURO REJECTED IT AS IT HAS A RECALL ON IT, --------------------------------------------------- MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. ( TAKATA ). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Corrective Action:
I BOUGHT THIS CAR USED FROM MERCEDES BENZ IN MAY 2019, AND DECIDED TO RENT IT ON TURO TO PAY MONTHLY PAYMENTS OF THE LOAN, BUT TURO REJECTED IT AS IT HAS A RECALL ON IT, --------------------------------------------------- MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. ( TAKATA ). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Additional Notes:
I BOUGHT THIS CAR USED FROM MERCEDES BENZ IN MAY 2019, AND DECIDED TO RENT IT ON TURO TO PAY MONTHLY PAYMENTS OF THE LOAN, BUT TURO REJECTED IT AS IT HAS A RECALL ON IT, --------------------------------------------------- MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. ( TAKATA ). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Mfg Campaign: 11318300
Recall Date: Mar 16, 2020
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GILBERT 3455 S GILBERT RD, GILBERT, AZ 85297, WAS CONTACTED AND CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS PROVIDED BUT COULD NOT BE DECODED.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GILBERT 3455 S GILBERT RD, GILBERT, AZ 85297, WAS CONTACTED AND CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS PROVIDED BUT COULD NOT BE DECODED.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GILBERT 3455 S GILBERT RD, GILBERT, AZ 85297, WAS CONTACTED AND CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS PROVIDED BUT COULD NOT BE DECODED.
Mfg Campaign: 11307789
Recall Date: Feb 7, 2020
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400A. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400A. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400A. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11268705
Recall Date: Oct 15, 2019
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I HAD A MERCEDES ML350. THERE WAS A SAFETY RECALL ON THAT VEHICLE. I WENT TO THE DEALERSHIP AND THE SALESMAN TOLD ME THAT THE E400 DID NOT HAVE THE SAME AIRBAGS IN THE CAR AND THAT IT WOULD BE SAFE. I PURCHASED THE NEW VEHICLE AND THOUGHT I WAS SAFE. NOW I HAVE HAD A RECALL FOR THE AIRBAGS AND I DO NOT FEEL SAFE. THERE IS NOT A "FIX" FOR MY VEHICLE AT THIS TIME. I DO NOT FEEL SAFE. THAT IS WHY I BOUGHT A NEW VEHICLE. I AM IN THE SAME SITUATION THAT I WAS IN BEFORE THE PURCHASE. THE LETTER CAME OUT IN MARCH AND I SPOKE TO THE SERVICE DEPARTMENT AND THEY SAID THAT THEY SHOULD BE GETTING NEW AIRBAGS SOON. THIS IS NOW SEPTEMBER, AND STILL NOTHING CAN BE DONE.
Corrective Action:
I HAD A MERCEDES ML350. THERE WAS A SAFETY RECALL ON THAT VEHICLE. I WENT TO THE DEALERSHIP AND THE SALESMAN TOLD ME THAT THE E400 DID NOT HAVE THE SAME AIRBAGS IN THE CAR AND THAT IT WOULD BE SAFE. I PURCHASED THE NEW VEHICLE AND THOUGHT I WAS SAFE. NOW I HAVE HAD A RECALL FOR THE AIRBAGS AND I DO NOT FEEL SAFE. THERE IS NOT A "FIX" FOR MY VEHICLE AT THIS TIME. I DO NOT FEEL SAFE. THAT IS WHY I BOUGHT A NEW VEHICLE. I AM IN THE SAME SITUATION THAT I WAS IN BEFORE THE PURCHASE. THE LETTER CAME OUT IN MARCH AND I SPOKE TO THE SERVICE DEPARTMENT AND THEY SAID THAT THEY SHOULD BE GETTING NEW AIRBAGS SOON. THIS IS NOW SEPTEMBER, AND STILL NOTHING CAN BE DONE.
Additional Notes:
I HAD A MERCEDES ML350. THERE WAS A SAFETY RECALL ON THAT VEHICLE. I WENT TO THE DEALERSHIP AND THE SALESMAN TOLD ME THAT THE E400 DID NOT HAVE THE SAME AIRBAGS IN THE CAR AND THAT IT WOULD BE SAFE. I PURCHASED THE NEW VEHICLE AND THOUGHT I WAS SAFE. NOW I HAVE HAD A RECALL FOR THE AIRBAGS AND I DO NOT FEEL SAFE. THERE IS NOT A "FIX" FOR MY VEHICLE AT THIS TIME. I DO NOT FEEL SAFE. THAT IS WHY I BOUGHT A NEW VEHICLE. I AM IN THE SAME SITUATION THAT I WAS IN BEFORE THE PURCHASE. THE LETTER CAME OUT IN MARCH AND I SPOKE TO THE SERVICE DEPARTMENT AND THEY SAID THAT THEY SHOULD BE GETTING NEW AIRBAGS SOON. THIS IS NOW SEPTEMBER, AND STILL NOTHING CAN BE DONE.
Mfg Campaign: 11258496
Recall Date: Sep 27, 2019
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11252237
Recall Date: Aug 29, 2019
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF UNION (LOCATED AT 2585 US-22, UNION, NJ 07083, (908) 356-6805) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF UNION (LOCATED AT 2585 US-22, UNION, NJ 07083, (908) 356-6805) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF UNION (LOCATED AT 2585 US-22, UNION, NJ 07083, (908) 356-6805) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11243291
Recall Date: Aug 12, 2019
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400C4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400C4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400C4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11210434
Recall Date: May 28, 2019
Mercedes-benz Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION.
Corrective Action:
THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION.
Additional Notes:
THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION.
Mfg Campaign: 11208304
Recall Date: May 17, 2019
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF DELRAY AT 561-291-6095 (LOCATED AT 1001 LINTON BLVD, DELRAY BEACH, FL 33444) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF DELRAY AT 561-291-6095 (LOCATED AT 1001 LINTON BLVD, DELRAY BEACH, FL 33444) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF DELRAY AT 561-291-6095 (LOCATED AT 1001 LINTON BLVD, DELRAY BEACH, FL 33444) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11180310
Recall Date: Feb 15, 2019
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (ZIMBRICK MERCEDES-BENZ, 2300 RIMROCK ROAD, MADISON, WISCONSIN 53713) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 10/16/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (ZIMBRICK MERCEDES-BENZ, 2300 RIMROCK ROAD, MADISON, WISCONSIN 53713) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 10/16/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (ZIMBRICK MERCEDES-BENZ, 2300 RIMROCK ROAD, MADISON, WISCONSIN 53713) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 10/16/18*JB
Mfg Campaign: 11099490
Recall Date: Jun 4, 2018
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND WAS NOT NOTIFIED BY THE MANUFACTURER OF THE RECALL. A DEALER HAD NOT BEEN CONTACTED AS OF YET. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE PROVIDED FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND WAS NOT NOTIFIED BY THE MANUFACTURER OF THE RECALL. A DEALER HAD NOT BEEN CONTACTED AS OF YET. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE PROVIDED FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND WAS NOT NOTIFIED BY THE MANUFACTURER OF THE RECALL. A DEALER HAD NOT BEEN CONTACTED AS OF YET. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE PROVIDED FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11081475
Recall Date: Mar 27, 2018
Mercedes-benz Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?
Corrective Action:
OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?
Additional Notes:
OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?
Mfg Campaign: 11079524
Recall Date: Mar 15, 2018
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?
Corrective Action:
OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?
Additional Notes:
OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?
Mfg Campaign: 11079524
Recall Date: Mar 15, 2018
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) ON NOVEMBER OF 2017. THE CONTACT SPOKE WITH WHITE PLAINS MERCEDES AT 914-750-4148 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) ON NOVEMBER OF 2017. THE CONTACT SPOKE WITH WHITE PLAINS MERCEDES AT 914-750-4148 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) ON NOVEMBER OF 2017. THE CONTACT SPOKE WITH WHITE PLAINS MERCEDES AT 914-750-4148 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11076905
Recall Date: Mar 8, 2018
Mercedes-benz Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED.
Corrective Action:
TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED.
Additional Notes:
TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED.
Mfg Campaign: 11057043
Recall Date: Dec 28, 2017
Mercedes-benz Usa, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT WAS UNABLE TO PUMP FUEL INTO THE VEHICLE WITHOUT WARNING, AND HEARD A CLICKING NOISE. THE CONTACT HAD TO BE ASSISTED BY ANOTHER MOTORIST. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT WAS UNABLE TO PUMP FUEL INTO THE VEHICLE WITHOUT WARNING, AND HEARD A CLICKING NOISE. THE CONTACT HAD TO BE ASSISTED BY ANOTHER MOTORIST. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT WAS UNABLE TO PUMP FUEL INTO THE VEHICLE WITHOUT WARNING, AND HEARD A CLICKING NOISE. THE CONTACT HAD TO BE ASSISTED BY ANOTHER MOTORIST. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.
Mfg Campaign: 10917624
Recall Date: Oct 20, 2016
Mercedes-benz Usa, Llc
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT STATED THAT THE PANEL BETWEEN THE SUN ROOF AND WINDSHIELD SHATTERED WHILE BEING COVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT STATED THAT THE PANEL BETWEEN THE SUN ROOF AND WINDSHIELD SHATTERED WHILE BEING COVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT STATED THAT THE PANEL BETWEEN THE SUN ROOF AND WINDSHIELD SHATTERED WHILE BEING COVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 10911369
Recall Date: Oct 3, 2016
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