Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2021 Mazda3 and CX-30 vehicles. Air may suddenly leak from the tire air valve.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 4721B
Recall Date: Feb 22, 2021
Consumer Complaints
64 ComplaintsMazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.
Corrective Action:
For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.
Additional Notes:
For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.
Mfg Campaign: 11572875
Recall Date: Feb 20, 2024
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A bolt head underneath the car snapped for the steering mechanism. The problem was indicated by a clanking noise I heard for many 1000s of miles. It's been as long as I remember, but I had no idea what it really meant. It's 2.7 years old with 30,653 miles right now. There were no warnings. The wheel could have come off at any moment I was driving it. The bolt was likely over-torqued or had a manufacturing defect causing it to snap. I have pictures for when the car was propped up at a technician. One side is completely non rusted. The other side is showing rust ONLY from where the bolt was covering, so rust is an unlikely cause.
Corrective Action:
A bolt head underneath the car snapped for the steering mechanism. The problem was indicated by a clanking noise I heard for many 1000s of miles. It's been as long as I remember, but I had no idea what it really meant. It's 2.7 years old with 30,653 miles right now. There were no warnings. The wheel could have come off at any moment I was driving it. The bolt was likely over-torqued or had a manufacturing defect causing it to snap. I have pictures for when the car was propped up at a technician. One side is completely non rusted. The other side is showing rust ONLY from where the bolt was covering, so rust is an unlikely cause.
Additional Notes:
A bolt head underneath the car snapped for the steering mechanism. The problem was indicated by a clanking noise I heard for many 1000s of miles. It's been as long as I remember, but I had no idea what it really meant. It's 2.7 years old with 30,653 miles right now. There were no warnings. The wheel could have come off at any moment I was driving it. The bolt was likely over-torqued or had a manufacturing defect causing it to snap. I have pictures for when the car was propped up at a technician. One side is completely non rusted. The other side is showing rust ONLY from where the bolt was covering, so rust is an unlikely cause.
Mfg Campaign: 11572078
Recall Date: Feb 15, 2024
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Part easily break away during washing. Fuel door cover lid panel (BDYT-42-411) broke in automatic car wash.
Corrective Action:
Part easily break away during washing. Fuel door cover lid panel (BDYT-42-411) broke in automatic car wash.
Additional Notes:
Part easily break away during washing. Fuel door cover lid panel (BDYT-42-411) broke in automatic car wash.
Mfg Campaign: 11562777
Recall Date: Dec 30, 2023
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
Received Low Oil Level warning ... checked engine oil and it is under the minimum level on the dip stick. Car has only 11,725 miles
Corrective Action:
Received Low Oil Level warning ... checked engine oil and it is under the minimum level on the dip stick. Car has only 11,725 miles
Additional Notes:
Received Low Oil Level warning ... checked engine oil and it is under the minimum level on the dip stick. Car has only 11,725 miles
Mfg Campaign: 11515727
Recall Date: Apr 6, 2023
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Corrective Action:
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Additional Notes:
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Mfg Campaign: 11515069
Recall Date: Apr 2, 2023
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Corrective Action:
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Additional Notes:
Experiencing a known excessive oil consumption issue. Low engine oil warning light came on and upon checking, oil was low. This occured at 4000 to 4200 miles. It occured again about 4000 miles later and again at a similar interval. I notified the dealer and scheduled a repair date but I am concerned of other possible damage that may have already occured due to this issue. An oxygen sensor needs to be replaced and is most likely due to the engine malfunction. The cause of the consumption is said to be damage to the valve seals on the exhaust side.
Mfg Campaign: 11515069
Recall Date: Apr 2, 2023
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Corrective Action:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Additional Notes:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Mfg Campaign: 11504587
Recall Date: Jan 31, 2023
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Corrective Action:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Additional Notes:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Mfg Campaign: 11504587
Recall Date: Jan 31, 2023
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Corrective Action:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Additional Notes:
During a night drive, travelling approx. 40mph, car warning system audio blared a warning and suddenly braked causing car to skid (was raining) and causing driver to also jolt forward with momentum. There was very little time between beginning of audio warning and car slamming on brakes.
Mfg Campaign: 11504587
Recall Date: Jan 31, 2023
Mazda Motor Corp.
Defect Description:
SEAT BELTS
Potential Consequences:
The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.
Corrective Action:
The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.
Additional Notes:
The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.
Mfg Campaign: 11500412
Recall Date: Jan 6, 2023
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Corrective Action:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Additional Notes:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Mfg Campaign: 11499817
Recall Date: Jan 2, 2023
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Corrective Action:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Additional Notes:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Mfg Campaign: 11499817
Recall Date: Jan 2, 2023
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Corrective Action:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Additional Notes:
Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again
Mfg Campaign: 11499817
Recall Date: Jan 2, 2023
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
Purchased car in January 2020 and within a month/few thousand miles the low engine oil light came on. Almost two years later car continues to burn excessive oil triggering low engine oil light. Dealer doesn’t acknowledge an issue, Mazda still doesn’t have a repair. Owners required to pay for excess servicing until a repair is issued. This is a widespread problem impacting the engine.
Corrective Action:
Purchased car in January 2020 and within a month/few thousand miles the low engine oil light came on. Almost two years later car continues to burn excessive oil triggering low engine oil light. Dealer doesn’t acknowledge an issue, Mazda still doesn’t have a repair. Owners required to pay for excess servicing until a repair is issued. This is a widespread problem impacting the engine.
Additional Notes:
Purchased car in January 2020 and within a month/few thousand miles the low engine oil light came on. Almost two years later car continues to burn excessive oil triggering low engine oil light. Dealer doesn’t acknowledge an issue, Mazda still doesn’t have a repair. Owners required to pay for excess servicing until a repair is issued. This is a widespread problem impacting the engine.
Mfg Campaign: 11493335
Recall Date: Nov 13, 2022
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
Turbo using/burning oil- Consumption issue.
Corrective Action:
Turbo using/burning oil- Consumption issue.
Additional Notes:
Turbo using/burning oil- Consumption issue.
Mfg Campaign: 11492425
Recall Date: Nov 5, 2022
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
Oil light has come one twice within 17,000 miles of owner ship. The first time at 4,800 miles and the second at 17,529 miles, the most recent was only 3,500 miles since the last oil change.
Corrective Action:
Oil light has come one twice within 17,000 miles of owner ship. The first time at 4,800 miles and the second at 17,529 miles, the most recent was only 3,500 miles since the last oil change.
Additional Notes:
Oil light has come one twice within 17,000 miles of owner ship. The first time at 4,800 miles and the second at 17,529 miles, the most recent was only 3,500 miles since the last oil change.
Mfg Campaign: 11488875
Recall Date: Oct 11, 2022
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Corrective Action:
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Additional Notes:
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Mfg Campaign: 11486305
Recall Date: Sep 25, 2022
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Corrective Action:
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Additional Notes:
Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.
Mfg Campaign: 11486305
Recall Date: Sep 25, 2022
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
After roughly 2,000 miles of driving, the low oil light comes on. The engine is burning oil. Mazda has issued a TSB on it, but they have taken no action to fix the issue. Right now they just top off the oil.
Corrective Action:
After roughly 2,000 miles of driving, the low oil light comes on. The engine is burning oil. Mazda has issued a TSB on it, but they have taken no action to fix the issue. Right now they just top off the oil.
Additional Notes:
After roughly 2,000 miles of driving, the low oil light comes on. The engine is burning oil. Mazda has issued a TSB on it, but they have taken no action to fix the issue. Right now they just top off the oil.
Mfg Campaign: 11485224
Recall Date: Sep 19, 2022
Mazda Motor Corp.
Defect Description:
AIR BAGS
Potential Consequences:
Air bag malfunction light comes on a and goes off multiple times while driving
Corrective Action:
Air bag malfunction light comes on a and goes off multiple times while driving
Additional Notes:
Air bag malfunction light comes on a and goes off multiple times while driving
Mfg Campaign: 11482854
Recall Date: Sep 4, 2022
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