MAZDA MAZDA3 2021

Complete listing of complaints and recalls for this vehicle

64
Complaints
1
Recalls

Complaints & Recalls

64 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mazda North American Operations
NHTSA Campaign: 21V101000 SAFETY RECALL
599 Vehicles Affected
Recall Date: Feb 22, 2021
Safety Issue:

Mazda North American Operations (Mazda) is recalling certain 2021 Mazda3 and CX-30 vehicles. Air may suddenly leak from the tire air valve.

Potential Risk:
A sudden air leak from the tire air valve may cause a loss of vehicle control while driving, increasing the risk of a crash.
FREE Recall Solution:
Mazda will notify owners, and dealers will replace all four tire air valves with new parts, free of charge. The recall began April 6, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4721B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MAZDA dealer to schedule your FREE recall repair.
Manufacturer: MAZDA
Mfg Campaign: 4721B
Notice Date: Apr 6, 2021
Recall Date: Feb 22, 2021

Consumer Complaints

64 Complaints
Mazda Motor Corp.
Campaign: 11663288 Other
May 27, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I was driving when all the sudden there was a loud bang sound. The differential housing cracked. The when awd is demanded the rear diff was was locking up instead of engaging. Luckily we were just on city streets and not on the highway as this rear wheel locking up could cause a crash. Mazda wasn't very helpful with the replacement. Luckily I had a aftermarket warranty but it only paid for a used replacement, which is also failing. I have read lots of stories of this rear differential failure across all types of Mazda's from this era and really wish they would do the correct thing and resolve the problem.

Corrective Action:

I was driving when all the sudden there was a loud bang sound. The differential housing cracked. The when awd is demanded the rear diff was was locking up instead of engaging. Luckily we were just on city streets and not on the highway as this rear wheel locking up could cause a crash. Mazda wasn't very helpful with the replacement. Luckily I had a aftermarket warranty but it only paid for a used replacement, which is also failing. I have read lots of stories of this rear differential failure across all types of Mazda's from this era and really wish they would do the correct thing and resolve the problem.

Additional Notes:

I was driving when all the sudden there was a loud bang sound. The differential housing cracked. The when awd is demanded the rear diff was was locking up instead of engaging. Luckily we were just on city streets and not on the highway as this rear wheel locking up could cause a crash. Mazda wasn't very helpful with the replacement. Luckily I had a aftermarket warranty but it only paid for a used replacement, which is also failing. I have read lots of stories of this rear differential failure across all types of Mazda's from this era and really wish they would do the correct thing and resolve the problem.

Manufacturer: MAZDA
Mfg Campaign: 11663288
Notice Date: May 27, 2025
Recall Date: May 27, 2025
Mazda Motor Corp.
Campaign: 11656416 Other
Apr 23, 2025
Defect Description:

ENGINE

Potential Consequences:

Spontaneous loss of power while driving on highway. Check engine light came on. Speed limited by car. Continues to vibrate especially at idle from cold start. Code P0304 intermittently popping up.

Corrective Action:

Spontaneous loss of power while driving on highway. Check engine light came on. Speed limited by car. Continues to vibrate especially at idle from cold start. Code P0304 intermittently popping up.

Additional Notes:

Spontaneous loss of power while driving on highway. Check engine light came on. Speed limited by car. Continues to vibrate especially at idle from cold start. Code P0304 intermittently popping up.

Manufacturer: MAZDA
Mfg Campaign: 11656416
Notice Date: Apr 23, 2025
Recall Date: Apr 23, 2025
Mazda Motor Corp.
Campaign: 11645615 Other
Feb 28, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Corrective Action:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Additional Notes:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Manufacturer: MAZDA
Mfg Campaign: 11645615
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Mazda Motor Corp.
Campaign: 11645615 Other
Feb 28, 2025
Defect Description:

STEERING

Potential Consequences:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Corrective Action:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Additional Notes:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Manufacturer: MAZDA
Mfg Campaign: 11645615
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Mazda Motor Corp.
Campaign: 11645615 Other
Feb 28, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Corrective Action:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Additional Notes:

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

Manufacturer: MAZDA
Mfg Campaign: 11645615
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Mazda Motor Corp.
Campaign: 11644041 Other
Feb 21, 2025
Defect Description:

ENGINE

Potential Consequences:

The thermostat malfunctioned on this vehicle, resulting in the thermostat remaining open and providing excess coolant to the engine, which in turn damaged internal components of the engine (compromises safety), decreased fuel economy, increased emissions (compromised safety), and decreased the life of the engine within the vehicle. It is available for inspection upon request. The vehicle has been inspected by an independent mechanic and will be inspected by the Mazda dealership in 7 days. There were no prior warnings until the engine malfunction notice appeared, the vehicle began to make jolts and stuttering sounds, and the temperature gauge within the vehicle failed to rise to optimal range. As this occurred while the vehicle was in use (safety concern), though I was pushing the gas there would be delayed response due to improper temperature, which increased the risk for an accident to occur.

Corrective Action:

The thermostat malfunctioned on this vehicle, resulting in the thermostat remaining open and providing excess coolant to the engine, which in turn damaged internal components of the engine (compromises safety), decreased fuel economy, increased emissions (compromised safety), and decreased the life of the engine within the vehicle. It is available for inspection upon request. The vehicle has been inspected by an independent mechanic and will be inspected by the Mazda dealership in 7 days. There were no prior warnings until the engine malfunction notice appeared, the vehicle began to make jolts and stuttering sounds, and the temperature gauge within the vehicle failed to rise to optimal range. As this occurred while the vehicle was in use (safety concern), though I was pushing the gas there would be delayed response due to improper temperature, which increased the risk for an accident to occur.

Additional Notes:

The thermostat malfunctioned on this vehicle, resulting in the thermostat remaining open and providing excess coolant to the engine, which in turn damaged internal components of the engine (compromises safety), decreased fuel economy, increased emissions (compromised safety), and decreased the life of the engine within the vehicle. It is available for inspection upon request. The vehicle has been inspected by an independent mechanic and will be inspected by the Mazda dealership in 7 days. There were no prior warnings until the engine malfunction notice appeared, the vehicle began to make jolts and stuttering sounds, and the temperature gauge within the vehicle failed to rise to optimal range. As this occurred while the vehicle was in use (safety concern), though I was pushing the gas there would be delayed response due to improper temperature, which increased the risk for an accident to occur.

Manufacturer: MAZDA
Mfg Campaign: 11644041
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Mazda Motor Corp.
Campaign: 11644042 Other
Feb 21, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Corrective Action:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Additional Notes:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Manufacturer: MAZDA
Mfg Campaign: 11644042
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Mazda Motor Corp.
Campaign: 11644042 Other
Feb 21, 2025
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Corrective Action:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Additional Notes:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Manufacturer: MAZDA
Mfg Campaign: 11644042
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Mazda Motor Corp.
Campaign: 11644042 Other
Feb 21, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Corrective Action:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Additional Notes:

When this feature is left on in my vehicle, it will detect curves, vehicles, and objects that are not there, and as a result, will attempt to turn my steering wheel (safety concern). I have had to keep this feature turned off to prevent it wrecking the car, because I could be on a straight road, and it will detect a curve that isn’t there and begin turning the wheel, which could result in a fatal accident if not corrected and disabled by the driver. It is available for inspection upon request. As the dealer has not driven the vehicle, they have not recreated the error, however if anyone were to drive the vehicle, they would be able to observe the malfunction. The dealer has been made aware on many occasions, though they never documented it and only suggested that I turn the feature off, which automatically turns itself on upon ignition. There are no warnings that there is a malfunction; you only know there is an error once an alert pops up thinking you’re missing a curve and attempts to turn your steering wheel though there is no curve. This issue has persisted over the life of the vehicle.

Manufacturer: MAZDA
Mfg Campaign: 11644042
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Mazda Motor Corp.
Campaign: 11644043 Other
Feb 21, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The driver window, upon attempted to be let up, will start to go up then go all the way down, ignoring the function to go up. This is a safety concern, as harsh temperatures and foreign objects are able to enter the vehicle cabin at any time, including driving. The problem has been reproduced by a dealer, and the vehicle is available for inspection upon request. There are no warning indicators for this issue beyond witness the failure occur in real time.

Corrective Action:

The driver window, upon attempted to be let up, will start to go up then go all the way down, ignoring the function to go up. This is a safety concern, as harsh temperatures and foreign objects are able to enter the vehicle cabin at any time, including driving. The problem has been reproduced by a dealer, and the vehicle is available for inspection upon request. There are no warning indicators for this issue beyond witness the failure occur in real time.

Additional Notes:

The driver window, upon attempted to be let up, will start to go up then go all the way down, ignoring the function to go up. This is a safety concern, as harsh temperatures and foreign objects are able to enter the vehicle cabin at any time, including driving. The problem has been reproduced by a dealer, and the vehicle is available for inspection upon request. There are no warning indicators for this issue beyond witness the failure occur in real time.

Manufacturer: MAZDA
Mfg Campaign: 11644043
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Mazda Motor Corp.
Campaign: 11644043 Other
Feb 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The driver window, upon attempted to be let up, will start to go up then go all the way down, ignoring the function to go up. This is a safety concern, as harsh temperatures and foreign objects are able to enter the vehicle cabin at any time, including driving. The problem has been reproduced by a dealer, and the vehicle is available for inspection upon request. There are no warning indicators for this issue beyond witness the failure occur in real time.

Corrective Action:

The driver window, upon attempted to be let up, will start to go up then go all the way down, ignoring the function to go up. This is a safety concern, as harsh temperatures and foreign objects are able to enter the vehicle cabin at any time, including driving. The problem has been reproduced by a dealer, and the vehicle is available for inspection upon request. There are no warning indicators for this issue beyond witness the failure occur in real time.

Additional Notes:

The driver window, upon attempted to be let up, will start to go up then go all the way down, ignoring the function to go up. This is a safety concern, as harsh temperatures and foreign objects are able to enter the vehicle cabin at any time, including driving. The problem has been reproduced by a dealer, and the vehicle is available for inspection upon request. There are no warning indicators for this issue beyond witness the failure occur in real time.

Manufacturer: MAZDA
Mfg Campaign: 11644043
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Mazda Motor Corp.
Campaign: 11631026 Other
Dec 16, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Mazda Mazda3. The contact received notification of an unknown Class Action Lawsuit Number however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Mazda Mazda3. The contact received notification of an unknown Class Action Lawsuit Number however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Mazda Mazda3. The contact received notification of an unknown Class Action Lawsuit Number however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: MAZDA
Mfg Campaign: 11631026
Notice Date: Dec 16, 2024
Recall Date: Dec 16, 2024
Mazda Motor Corp.
Campaign: 11627559 Other
Nov 26, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Radiators are failing 3 years after the warranty period. Its leading to coolant lost and perhaps overheating the engine.

Corrective Action:

Radiators are failing 3 years after the warranty period. Its leading to coolant lost and perhaps overheating the engine.

Additional Notes:

Radiators are failing 3 years after the warranty period. Its leading to coolant lost and perhaps overheating the engine.

Manufacturer: MAZDA
Mfg Campaign: 11627559
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
Mazda Motor Corp.
Campaign: 11626518 Other
Nov 20, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2021 Mazda 3 was bought used in August 2023 and is about a year old in my possession. it has been at the Mazda dealership for repairs multiple times since August 2023. it dangerously stalls and hesitates when trying to accelerate from a stop position. When the brake pedal is released and I start to accelerate like merging onto highways,the car rumbles or shakes slightly and then shuts off. I Came across a review online that had the exact same problem and it stated a PCM update solved the issue. I have been to the dealer frequently since purchased and they kept my car for over a week and claimed they could not reproduce the customers complaint and there is no diagnostic code generated. There is Frequent parking light malfunction alerts, switch operation not accepted alerts, Brake alerts on desolate roadways I believe this vehicle behavior is dangerous on multiple levels, but the dealer Refused to remedy the complaint or give me copies of the papers that I signed, stating they are only for the dealership. I also received a notice in the mail for a class action settlement for faulty fuel pump used in MAZDA vehicles but not the 2021 Mazda 3 although it displays the same Dangerous behavior. So between the faulty fuel pump or required PCM update the vehicle is questionable to drive safely under certain circumstances. The dealer inferred I should have purchased a used certified Mazda from them instead. Thanks

Corrective Action:

My 2021 Mazda 3 was bought used in August 2023 and is about a year old in my possession. it has been at the Mazda dealership for repairs multiple times since August 2023. it dangerously stalls and hesitates when trying to accelerate from a stop position. When the brake pedal is released and I start to accelerate like merging onto highways,the car rumbles or shakes slightly and then shuts off. I Came across a review online that had the exact same problem and it stated a PCM update solved the issue. I have been to the dealer frequently since purchased and they kept my car for over a week and claimed they could not reproduce the customers complaint and there is no diagnostic code generated. There is Frequent parking light malfunction alerts, switch operation not accepted alerts, Brake alerts on desolate roadways I believe this vehicle behavior is dangerous on multiple levels, but the dealer Refused to remedy the complaint or give me copies of the papers that I signed, stating they are only for the dealership. I also received a notice in the mail for a class action settlement for faulty fuel pump used in MAZDA vehicles but not the 2021 Mazda 3 although it displays the same Dangerous behavior. So between the faulty fuel pump or required PCM update the vehicle is questionable to drive safely under certain circumstances. The dealer inferred I should have purchased a used certified Mazda from them instead. Thanks

Additional Notes:

My 2021 Mazda 3 was bought used in August 2023 and is about a year old in my possession. it has been at the Mazda dealership for repairs multiple times since August 2023. it dangerously stalls and hesitates when trying to accelerate from a stop position. When the brake pedal is released and I start to accelerate like merging onto highways,the car rumbles or shakes slightly and then shuts off. I Came across a review online that had the exact same problem and it stated a PCM update solved the issue. I have been to the dealer frequently since purchased and they kept my car for over a week and claimed they could not reproduce the customers complaint and there is no diagnostic code generated. There is Frequent parking light malfunction alerts, switch operation not accepted alerts, Brake alerts on desolate roadways I believe this vehicle behavior is dangerous on multiple levels, but the dealer Refused to remedy the complaint or give me copies of the papers that I signed, stating they are only for the dealership. I also received a notice in the mail for a class action settlement for faulty fuel pump used in MAZDA vehicles but not the 2021 Mazda 3 although it displays the same Dangerous behavior. So between the faulty fuel pump or required PCM update the vehicle is questionable to drive safely under certain circumstances. The dealer inferred I should have purchased a used certified Mazda from them instead. Thanks

Manufacturer: MAZDA
Mfg Campaign: 11626518
Notice Date: Nov 20, 2024
Recall Date: Nov 20, 2024
Mazda Motor Corp.
Campaign: 11615747 Other
Sep 21, 2024
Defect Description:

ENGINE

Potential Consequences:

Low oil light - car is burning oil and only has 11,400 miles. Approx 3/4 to 1 quart missing...

Corrective Action:

Low oil light - car is burning oil and only has 11,400 miles. Approx 3/4 to 1 quart missing...

Additional Notes:

Low oil light - car is burning oil and only has 11,400 miles. Approx 3/4 to 1 quart missing...

Manufacturer: MAZDA
Mfg Campaign: 11615747
Notice Date: Sep 21, 2024
Recall Date: Sep 21, 2024
Mazda Motor Corp.
Campaign: 11613907 Other
Sep 11, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

At red light, close behind car in front of the mazda. After light turns green, start driving the mazda after car in front moves forward. Although the car in front is moving forward at a higher rate of speed, increasing the distance between it and the mazda, the automatic emergency brake kicks on and stops the vehicle abruptly. Luckily the cars behind the mazda reacted in time and did not rear end it.

Corrective Action:

At red light, close behind car in front of the mazda. After light turns green, start driving the mazda after car in front moves forward. Although the car in front is moving forward at a higher rate of speed, increasing the distance between it and the mazda, the automatic emergency brake kicks on and stops the vehicle abruptly. Luckily the cars behind the mazda reacted in time and did not rear end it.

Additional Notes:

At red light, close behind car in front of the mazda. After light turns green, start driving the mazda after car in front moves forward. Although the car in front is moving forward at a higher rate of speed, increasing the distance between it and the mazda, the automatic emergency brake kicks on and stops the vehicle abruptly. Luckily the cars behind the mazda reacted in time and did not rear end it.

Manufacturer: MAZDA
Mfg Campaign: 11613907
Notice Date: Sep 11, 2024
Recall Date: Sep 11, 2024
Mazda Motor Corp.
Campaign: 11595814 Other
Jun 21, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving at a normal speed on a clear, sunny day with no other vehicles close by, I heard a loud crash sound and my car's sunroof unexpectedly shattered. The inside glass panel looks like it's shattered and it caused tiny glass shards to fall inside the vehicle onto my right arm and the surrounding area. I closed the cover to prevent more from falling. This occurred without any prior warning, signs, or symptoms such as unusual noises or warning lights from the car. This incident posed a significant safety risk, not only due to the distraction, shock of the sudden noise, glass falling, injury in a potential accident, but also the potential for physical harm from the glass shards. Thankfully, no injuries occurred, but the potential for serious harm was evident. This problem has not yet been inspected by the dealer or confirmed by an independent service center, and there has been no opportunity for an inspection by any manufacturer, police, or insurance representatives. However, I've reached out to Mazda, both locally and corporate and am receiving a run-around, no surprise. I will attach photos of the inside and the outside of the glass. The outside photo was taken after the cover was closed. However, the broken sunroof is available for inspection upon request.

Corrective Action:

While driving at a normal speed on a clear, sunny day with no other vehicles close by, I heard a loud crash sound and my car's sunroof unexpectedly shattered. The inside glass panel looks like it's shattered and it caused tiny glass shards to fall inside the vehicle onto my right arm and the surrounding area. I closed the cover to prevent more from falling. This occurred without any prior warning, signs, or symptoms such as unusual noises or warning lights from the car. This incident posed a significant safety risk, not only due to the distraction, shock of the sudden noise, glass falling, injury in a potential accident, but also the potential for physical harm from the glass shards. Thankfully, no injuries occurred, but the potential for serious harm was evident. This problem has not yet been inspected by the dealer or confirmed by an independent service center, and there has been no opportunity for an inspection by any manufacturer, police, or insurance representatives. However, I've reached out to Mazda, both locally and corporate and am receiving a run-around, no surprise. I will attach photos of the inside and the outside of the glass. The outside photo was taken after the cover was closed. However, the broken sunroof is available for inspection upon request.

Additional Notes:

While driving at a normal speed on a clear, sunny day with no other vehicles close by, I heard a loud crash sound and my car's sunroof unexpectedly shattered. The inside glass panel looks like it's shattered and it caused tiny glass shards to fall inside the vehicle onto my right arm and the surrounding area. I closed the cover to prevent more from falling. This occurred without any prior warning, signs, or symptoms such as unusual noises or warning lights from the car. This incident posed a significant safety risk, not only due to the distraction, shock of the sudden noise, glass falling, injury in a potential accident, but also the potential for physical harm from the glass shards. Thankfully, no injuries occurred, but the potential for serious harm was evident. This problem has not yet been inspected by the dealer or confirmed by an independent service center, and there has been no opportunity for an inspection by any manufacturer, police, or insurance representatives. However, I've reached out to Mazda, both locally and corporate and am receiving a run-around, no surprise. I will attach photos of the inside and the outside of the glass. The outside photo was taken after the cover was closed. However, the broken sunroof is available for inspection upon request.

Manufacturer: MAZDA
Mfg Campaign: 11595814
Notice Date: Jun 21, 2024
Recall Date: Jun 21, 2024
Mazda Motor Corp.
Campaign: 11595331 Other
Jun 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brakes are underpowered especially when hot. Drove 20-30 minutes in traffic and when decelerating from 60 mph highway in turn lane to turn into neighborhood the brakes felt very soft . Car only has 28k miles on it and pads have plenty of life left. Have seen similar complaints on online forums.

Corrective Action:

Brakes are underpowered especially when hot. Drove 20-30 minutes in traffic and when decelerating from 60 mph highway in turn lane to turn into neighborhood the brakes felt very soft . Car only has 28k miles on it and pads have plenty of life left. Have seen similar complaints on online forums.

Additional Notes:

Brakes are underpowered especially when hot. Drove 20-30 minutes in traffic and when decelerating from 60 mph highway in turn lane to turn into neighborhood the brakes felt very soft . Car only has 28k miles on it and pads have plenty of life left. Have seen similar complaints on online forums.

Manufacturer: MAZDA
Mfg Campaign: 11595331
Notice Date: Jun 19, 2024
Recall Date: Jun 19, 2024
Mazda Motor Corp.
Campaign: 11595336 Other
Jun 19, 2024
Defect Description:

ENGINE

Potential Consequences:

Driving on a remote highway in northern WI and low oil light illuminated, 1000 miles before oil change was due with less than 10k miles on the vehicle. Made it to a gas station and oil was a quart low. Vehicle burns over a quart every oil change interval, since this has been occurring since day 1 it is likely going to cause premature engine failure which would be a safety issue.

Corrective Action:

Driving on a remote highway in northern WI and low oil light illuminated, 1000 miles before oil change was due with less than 10k miles on the vehicle. Made it to a gas station and oil was a quart low. Vehicle burns over a quart every oil change interval, since this has been occurring since day 1 it is likely going to cause premature engine failure which would be a safety issue.

Additional Notes:

Driving on a remote highway in northern WI and low oil light illuminated, 1000 miles before oil change was due with less than 10k miles on the vehicle. Made it to a gas station and oil was a quart low. Vehicle burns over a quart every oil change interval, since this has been occurring since day 1 it is likely going to cause premature engine failure which would be a safety issue.

Manufacturer: MAZDA
Mfg Campaign: 11595336
Notice Date: Jun 19, 2024
Recall Date: Jun 19, 2024
Mazda Motor Corp.
Campaign: 11572875 Other
Feb 20, 2024
Defect Description:

WHEELS

Potential Consequences:

For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.

Corrective Action:

For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.

Additional Notes:

For the past 7 months (since July 2023) the passenger rear tire keeps loosing air pressure about every two weeks requiring more air. It always drops to 10 points below the other tires. The tires have been rotated twice so it is not a problem with the tire. I believe there is a recall for the same or similar issue on Mazda 3s just not including my VIN#. I brought my car to good year a few times unable to stop this from happening.

Manufacturer: MAZDA
Mfg Campaign: 11572875
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024

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