Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6023G
Recall Date: Jul 14, 2023
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3219D
Recall Date: Apr 4, 2019
Consumer Complaints
103 ComplaintsMazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!
Corrective Action:
I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!
Additional Notes:
I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!
Mfg Campaign: 11493084
Recall Date: Nov 10, 2022
Mazda Motor Corp.
Defect Description:
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Potential Consequences:
The electrical system in the dashboard will randomly Make its own decisions. It will choose to make phone calls or change and set radio stations. while becoming more frequent more items from the console are getting involved. my concern is that whatever's going on will start to involve the instrument panel causing the car to mechanically do things on its own. I apologize in advance if this is not considered a safety issue. thank you for your time.
Corrective Action:
The electrical system in the dashboard will randomly Make its own decisions. It will choose to make phone calls or change and set radio stations. while becoming more frequent more items from the console are getting involved. my concern is that whatever's going on will start to involve the instrument panel causing the car to mechanically do things on its own. I apologize in advance if this is not considered a safety issue. thank you for your time.
Additional Notes:
The electrical system in the dashboard will randomly Make its own decisions. It will choose to make phone calls or change and set radio stations. while becoming more frequent more items from the console are getting involved. my concern is that whatever's going on will start to involve the instrument panel causing the car to mechanically do things on its own. I apologize in advance if this is not considered a safety issue. thank you for your time.
Mfg Campaign: 11491064
Recall Date: Oct 26, 2022
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR WAS PARKED IN A CARPORT ON FLAT GROUND. CAME OUTSIDE CAR WAS GONE .. ROLLED OUT OF THE CARPORT DOWN A 500 FT DRIVEWAY, TURNED INTO THE DRIVEWAY ACROSS THE HIGHWAY INTO A VEHICLE PARKED THERE.. ELECTRONIC BRAKING WAS APPLIED AND STILL ENGAGED.. PARKED THE CAR BACK INTO THE CARPORT AND TRIED PUSHING IT OUT OF THE CARPORT AND WOULDNT BUDGE... MY VEHICLE ROLLED ACROSS A BUSY HIGHWAY AND IF THE LADY DIDNT HAVE A VEHICLE PARKED THERE IT WOULD HAVE WENT INTO THE SIDE OF HER HOUSE...
Corrective Action:
CAR WAS PARKED IN A CARPORT ON FLAT GROUND. CAME OUTSIDE CAR WAS GONE .. ROLLED OUT OF THE CARPORT DOWN A 500 FT DRIVEWAY, TURNED INTO THE DRIVEWAY ACROSS THE HIGHWAY INTO A VEHICLE PARKED THERE.. ELECTRONIC BRAKING WAS APPLIED AND STILL ENGAGED.. PARKED THE CAR BACK INTO THE CARPORT AND TRIED PUSHING IT OUT OF THE CARPORT AND WOULDNT BUDGE... MY VEHICLE ROLLED ACROSS A BUSY HIGHWAY AND IF THE LADY DIDNT HAVE A VEHICLE PARKED THERE IT WOULD HAVE WENT INTO THE SIDE OF HER HOUSE...
Additional Notes:
CAR WAS PARKED IN A CARPORT ON FLAT GROUND. CAME OUTSIDE CAR WAS GONE .. ROLLED OUT OF THE CARPORT DOWN A 500 FT DRIVEWAY, TURNED INTO THE DRIVEWAY ACROSS THE HIGHWAY INTO A VEHICLE PARKED THERE.. ELECTRONIC BRAKING WAS APPLIED AND STILL ENGAGED.. PARKED THE CAR BACK INTO THE CARPORT AND TRIED PUSHING IT OUT OF THE CARPORT AND WOULDNT BUDGE... MY VEHICLE ROLLED ACROSS A BUSY HIGHWAY AND IF THE LADY DIDNT HAVE A VEHICLE PARKED THERE IT WOULD HAVE WENT INTO THE SIDE OF HER HOUSE...
Mfg Campaign: 11446133
Recall Date: Jan 4, 2022
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2017 Mazda Mazda3. The contact stated while depressing the brake pedal, the instrument panel display was intermittently inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument panel to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2017 Mazda Mazda3. The contact stated while depressing the brake pedal, the instrument panel display was intermittently inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument panel to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2017 Mazda Mazda3. The contact stated while depressing the brake pedal, the instrument panel display was intermittently inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument panel to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 40,000.
Mfg Campaign: 11432107
Recall Date: Sep 8, 2021
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
52000 miles and warped brake rotors. Car stops fine. No danger just shimmy in steering wheel when stopping. This has happened way too soon. If it’s about Zoom Zoom Zoom then Mazda should be using a better quality rotor. I will be attempting to do the brake repair myself.
Corrective Action:
52000 miles and warped brake rotors. Car stops fine. No danger just shimmy in steering wheel when stopping. This has happened way too soon. If it’s about Zoom Zoom Zoom then Mazda should be using a better quality rotor. I will be attempting to do the brake repair myself.
Additional Notes:
52000 miles and warped brake rotors. Car stops fine. No danger just shimmy in steering wheel when stopping. This has happened way too soon. If it’s about Zoom Zoom Zoom then Mazda should be using a better quality rotor. I will be attempting to do the brake repair myself.
Mfg Campaign: 11421734
Recall Date: Jun 21, 2021
Mazda Motor Corp.
Defect Description:
SEATS
Potential Consequences:
Power seat sliding mechanism on drivers side when actuating the forward and reverse lever is extremely noisy. The noise started at around 45000 miles when the car was 3 years old. I was able to make the repair myself after finding a tsb on nhtsa.gov. https://static.nhtsa.gov/odi/tsbs/2018/MC-10143977-9999.pdf. Required part # can found in this tsb. The original part is defective. Dealer will make the repair for $800 plus. You can do it yourself for $25. The actual repair is extremely simple. Also there is no reason to remove the seat bolts as done in the tsb.
Corrective Action:
Power seat sliding mechanism on drivers side when actuating the forward and reverse lever is extremely noisy. The noise started at around 45000 miles when the car was 3 years old. I was able to make the repair myself after finding a tsb on nhtsa.gov. https://static.nhtsa.gov/odi/tsbs/2018/MC-10143977-9999.pdf. Required part # can found in this tsb. The original part is defective. Dealer will make the repair for $800 plus. You can do it yourself for $25. The actual repair is extremely simple. Also there is no reason to remove the seat bolts as done in the tsb.
Additional Notes:
Power seat sliding mechanism on drivers side when actuating the forward and reverse lever is extremely noisy. The noise started at around 45000 miles when the car was 3 years old. I was able to make the repair myself after finding a tsb on nhtsa.gov. https://static.nhtsa.gov/odi/tsbs/2018/MC-10143977-9999.pdf. Required part # can found in this tsb. The original part is defective. Dealer will make the repair for $800 plus. You can do it yourself for $25. The actual repair is extremely simple. Also there is no reason to remove the seat bolts as done in the tsb.
Mfg Campaign: 11421735
Recall Date: Jun 21, 2021
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.
Corrective Action:
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.
Additional Notes:
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.
Mfg Campaign: 11399635
Recall Date: Mar 7, 2021
Mazda Motor Corp.
Defect Description:
STEERING
Potential Consequences:
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.
Corrective Action:
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.
Additional Notes:
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING IS BURNING LIKE A CIGARETTE SMOLDERING( THERE IS CLEARLY SOMETHING WRONG WITH EUTH THE STEERING OR ELECTRICAL RELAY SOMETIMES . MAZDA WON'T ASSIST WITH THIS ISSUE SAYING NOTHING IS WRONG - THIS IS A SAFETY ISSUE CAUSE WITHOUT A HORN A CAR WILL NOT PASS A SAFETY INSPECTION.
Mfg Campaign: 11399635
Recall Date: Mar 7, 2021
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PAINT CHIPS VERY EASILY. THE HOOD IS VERY PITTED. TITANIUM FLASH PEARL. THIS PAINT COLOR WAS AN EXTRA COST TOO. SINCE INITIAL OWNERSHIP, IT HAS JUST BECOME SO BAD OVER THE OWNERSHIP PERIOD, THAT I CAN'T TOUCH IT UP ANY MORE. EXTREMELY RELIABLE CAR OTHERWISE. I PURCHASED THE CAR NEW.
Corrective Action:
THE PAINT CHIPS VERY EASILY. THE HOOD IS VERY PITTED. TITANIUM FLASH PEARL. THIS PAINT COLOR WAS AN EXTRA COST TOO. SINCE INITIAL OWNERSHIP, IT HAS JUST BECOME SO BAD OVER THE OWNERSHIP PERIOD, THAT I CAN'T TOUCH IT UP ANY MORE. EXTREMELY RELIABLE CAR OTHERWISE. I PURCHASED THE CAR NEW.
Additional Notes:
THE PAINT CHIPS VERY EASILY. THE HOOD IS VERY PITTED. TITANIUM FLASH PEARL. THIS PAINT COLOR WAS AN EXTRA COST TOO. SINCE INITIAL OWNERSHIP, IT HAS JUST BECOME SO BAD OVER THE OWNERSHIP PERIOD, THAT I CAN'T TOUCH IT UP ANY MORE. EXTREMELY RELIABLE CAR OTHERWISE. I PURCHASED THE CAR NEW.
Mfg Campaign: 11366238
Recall Date: Oct 24, 2020
Mazda Motor Corp.
Defect Description:
SUSPENSION
Potential Consequences:
CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE DEALER. THE CAR MAKES A CLUNKING NOISE GOING OVER SPEED BUMPS AND DIPS. MY CAR IS ONLY AT 42K MILES.
Corrective Action:
CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE DEALER. THE CAR MAKES A CLUNKING NOISE GOING OVER SPEED BUMPS AND DIPS. MY CAR IS ONLY AT 42K MILES.
Additional Notes:
CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE DEALER. THE CAR MAKES A CLUNKING NOISE GOING OVER SPEED BUMPS AND DIPS. MY CAR IS ONLY AT 42K MILES.
Mfg Campaign: 11364219
Recall Date: Oct 13, 2020
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.
Corrective Action:
THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.
Additional Notes:
THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.
Mfg Campaign: 11360866
Recall Date: Sep 24, 2020
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.
Corrective Action:
I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.
Additional Notes:
I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.
Mfg Campaign: 11344263
Recall Date: Aug 10, 2020
Mazda Motor Corp.
Defect Description:
SUSPENSION
Potential Consequences:
DURING INITIAL MOVEMENT OF VEHICLE AFTER STARTING, SUSPENSION MAKES SQUEAKING NOISE, SPECIALLY WHEN WHEELS ARE TURNED COMPLETELY LEFT OR RIGHT. AND YOU CAN HEAR THE RUBBING SQUEAKY NOISE MORE WHEN GOING ON BUMP WITH WHEELS TURN. NOISE GOES AWAY AFTER DRIVING AND WARMED UP. MORE THAN LIKELY UPPER SUSPENSION STRUT BEARING GOING BAD PREMATURELY. THIS CAUSES WHEEL ALIGNMENT PROBLEMS.
Corrective Action:
DURING INITIAL MOVEMENT OF VEHICLE AFTER STARTING, SUSPENSION MAKES SQUEAKING NOISE, SPECIALLY WHEN WHEELS ARE TURNED COMPLETELY LEFT OR RIGHT. AND YOU CAN HEAR THE RUBBING SQUEAKY NOISE MORE WHEN GOING ON BUMP WITH WHEELS TURN. NOISE GOES AWAY AFTER DRIVING AND WARMED UP. MORE THAN LIKELY UPPER SUSPENSION STRUT BEARING GOING BAD PREMATURELY. THIS CAUSES WHEEL ALIGNMENT PROBLEMS.
Additional Notes:
DURING INITIAL MOVEMENT OF VEHICLE AFTER STARTING, SUSPENSION MAKES SQUEAKING NOISE, SPECIALLY WHEN WHEELS ARE TURNED COMPLETELY LEFT OR RIGHT. AND YOU CAN HEAR THE RUBBING SQUEAKY NOISE MORE WHEN GOING ON BUMP WITH WHEELS TURN. NOISE GOES AWAY AFTER DRIVING AND WARMED UP. MORE THAN LIKELY UPPER SUSPENSION STRUT BEARING GOING BAD PREMATURELY. THIS CAUSES WHEEL ALIGNMENT PROBLEMS.
Mfg Campaign: 11320884
Recall Date: Apr 12, 2020
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F-150 IN FRONT OF ME WAS GOING THE SAME SPEED 5 CAR-LENGTHS IN FRONT OF ME. THE PIECES OF GLASS THAT FELL BEHIND MY CAR LEFT MANY SCRATCHES ON THE ROOF AND SPOILER OF MY CAR. THE ROAD I WAS DRIVING ON HAD ROLLING DIPS AT AN INCLINE, BUT NOTHING LIKE A JOLTING BUMP OR POTHOLE-LIKE BUMP. NOTE HOW MY SUNROOF EXPLODED OUTWARD, MEANING THAT THE SUNROOF MIGHT HAVE BEEN FITTED IMPROPERLY, SQUEEZING THE GLASS INWARD. I THINK THAT WHEN I WENT OVER THE ROLLING GRADUAL BUMPS THAT THE CHASSIS FLEXED AND CAUSED THE SUNROOF TO BEND IN A DIFFERENT WAY AND EXPLODE.
Corrective Action:
2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F-150 IN FRONT OF ME WAS GOING THE SAME SPEED 5 CAR-LENGTHS IN FRONT OF ME. THE PIECES OF GLASS THAT FELL BEHIND MY CAR LEFT MANY SCRATCHES ON THE ROOF AND SPOILER OF MY CAR. THE ROAD I WAS DRIVING ON HAD ROLLING DIPS AT AN INCLINE, BUT NOTHING LIKE A JOLTING BUMP OR POTHOLE-LIKE BUMP. NOTE HOW MY SUNROOF EXPLODED OUTWARD, MEANING THAT THE SUNROOF MIGHT HAVE BEEN FITTED IMPROPERLY, SQUEEZING THE GLASS INWARD. I THINK THAT WHEN I WENT OVER THE ROLLING GRADUAL BUMPS THAT THE CHASSIS FLEXED AND CAUSED THE SUNROOF TO BEND IN A DIFFERENT WAY AND EXPLODE.
Additional Notes:
2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F-150 IN FRONT OF ME WAS GOING THE SAME SPEED 5 CAR-LENGTHS IN FRONT OF ME. THE PIECES OF GLASS THAT FELL BEHIND MY CAR LEFT MANY SCRATCHES ON THE ROOF AND SPOILER OF MY CAR. THE ROAD I WAS DRIVING ON HAD ROLLING DIPS AT AN INCLINE, BUT NOTHING LIKE A JOLTING BUMP OR POTHOLE-LIKE BUMP. NOTE HOW MY SUNROOF EXPLODED OUTWARD, MEANING THAT THE SUNROOF MIGHT HAVE BEEN FITTED IMPROPERLY, SQUEEZING THE GLASS INWARD. I THINK THAT WHEN I WENT OVER THE ROLLING GRADUAL BUMPS THAT THE CHASSIS FLEXED AND CAUSED THE SUNROOF TO BEND IN A DIFFERENT WAY AND EXPLODE.
Mfg Campaign: 11318577
Recall Date: Mar 18, 2020
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MAZDA MAZDA3. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENTERTAINMENT SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ROYAL MOORE MAZDA 1380 SE RIVER RD, HILLSBORO, OR 97123 (503) 648-1153, HOWEVER THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MAZDA MAZDA3. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENTERTAINMENT SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ROYAL MOORE MAZDA 1380 SE RIVER RD, HILLSBORO, OR 97123 (503) 648-1153, HOWEVER THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MAZDA MAZDA3. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENTERTAINMENT SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ROYAL MOORE MAZDA 1380 SE RIVER RD, HILLSBORO, OR 97123 (503) 648-1153, HOWEVER THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11310563
Recall Date: Feb 21, 2020
Mazda Motor Corp.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE ONLY 38K MILES ON MY VEHICLE I WENT TO GET EMISSIONS DONE I FAILED DUE TO GAS CAP WENT TO DEALERSHIP AND FOUND OUT A LOT OF PEOPLE HAVE BEEN REPLACING THERE GAS CAPS AND THIS IS MY FIRST YEAR TO HAVE TO DO EMISSIONS TEST AND THIS IS MAKING ME WONDER WILL MY GAS CAP FAIL AGAIN NEXT YEAR OR EVERY 3 YEARS AND MY GAS CAP HAS A STRING ATTACHED TO IT SO IT HAVE NEVER HIT THE GROUND OR ANY THING OF THAT NATURE IF I HAVE TO REPLACE THE GAS CAP DUE TO INEFFICIENT SEALING OF GAS CAP TO GAS TANK I FEEL THERE SHOULD B A RECALL TO FIX THE ISSUE I HAVE FAITH IN MAZDA TO DO THE RIGHT THING I JUST WANT THEM TO RECTIFY THE SITUATION SO I DON'T HAVE TO BUY A GAS CAP EVERY YEAR OR HOW EVER LONG IT TAKES TO FAIL BUT 3 YEARS WITH A GAS CAP THAT LOOKS BRAND NEW IS UNACCEPTABLE
Corrective Action:
I HAVE ONLY 38K MILES ON MY VEHICLE I WENT TO GET EMISSIONS DONE I FAILED DUE TO GAS CAP WENT TO DEALERSHIP AND FOUND OUT A LOT OF PEOPLE HAVE BEEN REPLACING THERE GAS CAPS AND THIS IS MY FIRST YEAR TO HAVE TO DO EMISSIONS TEST AND THIS IS MAKING ME WONDER WILL MY GAS CAP FAIL AGAIN NEXT YEAR OR EVERY 3 YEARS AND MY GAS CAP HAS A STRING ATTACHED TO IT SO IT HAVE NEVER HIT THE GROUND OR ANY THING OF THAT NATURE IF I HAVE TO REPLACE THE GAS CAP DUE TO INEFFICIENT SEALING OF GAS CAP TO GAS TANK I FEEL THERE SHOULD B A RECALL TO FIX THE ISSUE I HAVE FAITH IN MAZDA TO DO THE RIGHT THING I JUST WANT THEM TO RECTIFY THE SITUATION SO I DON'T HAVE TO BUY A GAS CAP EVERY YEAR OR HOW EVER LONG IT TAKES TO FAIL BUT 3 YEARS WITH A GAS CAP THAT LOOKS BRAND NEW IS UNACCEPTABLE
Additional Notes:
I HAVE ONLY 38K MILES ON MY VEHICLE I WENT TO GET EMISSIONS DONE I FAILED DUE TO GAS CAP WENT TO DEALERSHIP AND FOUND OUT A LOT OF PEOPLE HAVE BEEN REPLACING THERE GAS CAPS AND THIS IS MY FIRST YEAR TO HAVE TO DO EMISSIONS TEST AND THIS IS MAKING ME WONDER WILL MY GAS CAP FAIL AGAIN NEXT YEAR OR EVERY 3 YEARS AND MY GAS CAP HAS A STRING ATTACHED TO IT SO IT HAVE NEVER HIT THE GROUND OR ANY THING OF THAT NATURE IF I HAVE TO REPLACE THE GAS CAP DUE TO INEFFICIENT SEALING OF GAS CAP TO GAS TANK I FEEL THERE SHOULD B A RECALL TO FIX THE ISSUE I HAVE FAITH IN MAZDA TO DO THE RIGHT THING I JUST WANT THEM TO RECTIFY THE SITUATION SO I DON'T HAVE TO BUY A GAS CAP EVERY YEAR OR HOW EVER LONG IT TAKES TO FAIL BUT 3 YEARS WITH A GAS CAP THAT LOOKS BRAND NEW IS UNACCEPTABLE
Mfg Campaign: 11301814
Recall Date: Jan 25, 2020
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS WHEN IN MOTION ON HIGHWAY. SAME AS OTHER MODELS ON NHTSA WEBSITE.
Corrective Action:
ENGINE STALLS WHEN IN MOTION ON HIGHWAY. SAME AS OTHER MODELS ON NHTSA WEBSITE.
Additional Notes:
ENGINE STALLS WHEN IN MOTION ON HIGHWAY. SAME AS OTHER MODELS ON NHTSA WEBSITE.
Mfg Campaign: 11300508
Recall Date: Jan 20, 2020
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS; STOPS RUNNING. LOSES TOTAL POWER WHILE DRIVING ON A HIGHWAY. THIS HAS HAPPENED AT LEAST 4 TIMES, BUT MOST LIKELY MORE. MY MAZDA COMPUTER SHOULD HAVE RECORDED THESE INCIDENTS.
Corrective Action:
ENGINE STALLS; STOPS RUNNING. LOSES TOTAL POWER WHILE DRIVING ON A HIGHWAY. THIS HAS HAPPENED AT LEAST 4 TIMES, BUT MOST LIKELY MORE. MY MAZDA COMPUTER SHOULD HAVE RECORDED THESE INCIDENTS.
Additional Notes:
ENGINE STALLS; STOPS RUNNING. LOSES TOTAL POWER WHILE DRIVING ON A HIGHWAY. THIS HAS HAPPENED AT LEAST 4 TIMES, BUT MOST LIKELY MORE. MY MAZDA COMPUTER SHOULD HAVE RECORDED THESE INCIDENTS.
Mfg Campaign: 11300606
Recall Date: Jan 20, 2020
Mazda Motor Corp.
Defect Description:
WHEELS
Potential Consequences:
I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OFF MY BILL WAS OVER $600 AND THE CAR IS ONLY 2 YEARS OLD
Corrective Action:
I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OFF MY BILL WAS OVER $600 AND THE CAR IS ONLY 2 YEARS OLD
Additional Notes:
I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OFF MY BILL WAS OVER $600 AND THE CAR IS ONLY 2 YEARS OLD
Mfg Campaign: 11278910
Recall Date: Nov 8, 2019
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING SPOT AND ROLLED BACKWARDS INTO A TREE DOING SIGNIFICANT DAMAGE TO THE PASSENGER SIDE AND COMPLETELY TAKING THE MIRROR OFF. AFTER HITTING THE TREE THE CAR THE REDIRECTED TOWARDS ANOTHER GROUP OF SMALL TRESS CAUSING DAMAGE TO THE DRIVERS SIDE WHERE IT THEN STOPPED IN A STONE WALL DAMAGING THE REAR BUMPER. AFTER A BATTLE WITH BOTH MAZDA AND THE INSURANCE COMPANY I WAS LEFT REPAIRING THE CAR MYSELF. ON OCTOBER 10TH OF THIS YEAR I WENT OUTSIDE TO START MY CAR TO FIND IT HAD YET AGAIN RELEASED ITSELF AND WAS IN A DITCH AT THE END OF MY DRIVEWAY. CAUSING DAMAGE TO BOTH SIDES OF THE VEHICLE, THE REAR LIGHTS AND BUMPER COVER. THIS TIME THE CAR WENT DOWN INTO A DITCH SO THERE IS ALSO DAMAGE TO THE UNDERCARRIAGE AS WELL. I HAVE SPOKEN WITH MAZDA AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. LUCKILY IN BOTH INCIDENTS THE CAR WAS IN RURAL AREA SO IT DIDN'T INJURE ANYONE AND IT ONLY TOOK OUT VEGETATION AND A STONE WALL. I PAY A SUBSTANTIAL AMOUNT MONTHLY TO LEASE THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT, I FEAR WHAT WILL BE BEHIND IT NEXT TIME THE E-BRAKE LETS LOOSE. I HAVE BEEN FORCED TO BRING A WHEEL CHOCK WITH ME WHENEVER I GO INTO THE CITY SINCE THE INCIDENT IN 2017. DUE TO THE INSURANCE COMPANY DELAYING ANY PROGRESS ON FIXING THE CAR I HAVE BEEN FORCED TO RENT A CAR PAYING OUT OF POCKET THE EXPENSE SO THAT I AM SAFE ON THE ROADS. ANY HELP OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE PHOTOS AND QUOTES I CAN OBTAIN FROM THE GARAGE IF NECESSARY.
Corrective Action:
I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING SPOT AND ROLLED BACKWARDS INTO A TREE DOING SIGNIFICANT DAMAGE TO THE PASSENGER SIDE AND COMPLETELY TAKING THE MIRROR OFF. AFTER HITTING THE TREE THE CAR THE REDIRECTED TOWARDS ANOTHER GROUP OF SMALL TRESS CAUSING DAMAGE TO THE DRIVERS SIDE WHERE IT THEN STOPPED IN A STONE WALL DAMAGING THE REAR BUMPER. AFTER A BATTLE WITH BOTH MAZDA AND THE INSURANCE COMPANY I WAS LEFT REPAIRING THE CAR MYSELF. ON OCTOBER 10TH OF THIS YEAR I WENT OUTSIDE TO START MY CAR TO FIND IT HAD YET AGAIN RELEASED ITSELF AND WAS IN A DITCH AT THE END OF MY DRIVEWAY. CAUSING DAMAGE TO BOTH SIDES OF THE VEHICLE, THE REAR LIGHTS AND BUMPER COVER. THIS TIME THE CAR WENT DOWN INTO A DITCH SO THERE IS ALSO DAMAGE TO THE UNDERCARRIAGE AS WELL. I HAVE SPOKEN WITH MAZDA AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. LUCKILY IN BOTH INCIDENTS THE CAR WAS IN RURAL AREA SO IT DIDN'T INJURE ANYONE AND IT ONLY TOOK OUT VEGETATION AND A STONE WALL. I PAY A SUBSTANTIAL AMOUNT MONTHLY TO LEASE THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT, I FEAR WHAT WILL BE BEHIND IT NEXT TIME THE E-BRAKE LETS LOOSE. I HAVE BEEN FORCED TO BRING A WHEEL CHOCK WITH ME WHENEVER I GO INTO THE CITY SINCE THE INCIDENT IN 2017. DUE TO THE INSURANCE COMPANY DELAYING ANY PROGRESS ON FIXING THE CAR I HAVE BEEN FORCED TO RENT A CAR PAYING OUT OF POCKET THE EXPENSE SO THAT I AM SAFE ON THE ROADS. ANY HELP OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE PHOTOS AND QUOTES I CAN OBTAIN FROM THE GARAGE IF NECESSARY.
Additional Notes:
I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING SPOT AND ROLLED BACKWARDS INTO A TREE DOING SIGNIFICANT DAMAGE TO THE PASSENGER SIDE AND COMPLETELY TAKING THE MIRROR OFF. AFTER HITTING THE TREE THE CAR THE REDIRECTED TOWARDS ANOTHER GROUP OF SMALL TRESS CAUSING DAMAGE TO THE DRIVERS SIDE WHERE IT THEN STOPPED IN A STONE WALL DAMAGING THE REAR BUMPER. AFTER A BATTLE WITH BOTH MAZDA AND THE INSURANCE COMPANY I WAS LEFT REPAIRING THE CAR MYSELF. ON OCTOBER 10TH OF THIS YEAR I WENT OUTSIDE TO START MY CAR TO FIND IT HAD YET AGAIN RELEASED ITSELF AND WAS IN A DITCH AT THE END OF MY DRIVEWAY. CAUSING DAMAGE TO BOTH SIDES OF THE VEHICLE, THE REAR LIGHTS AND BUMPER COVER. THIS TIME THE CAR WENT DOWN INTO A DITCH SO THERE IS ALSO DAMAGE TO THE UNDERCARRIAGE AS WELL. I HAVE SPOKEN WITH MAZDA AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. LUCKILY IN BOTH INCIDENTS THE CAR WAS IN RURAL AREA SO IT DIDN'T INJURE ANYONE AND IT ONLY TOOK OUT VEGETATION AND A STONE WALL. I PAY A SUBSTANTIAL AMOUNT MONTHLY TO LEASE THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT, I FEAR WHAT WILL BE BEHIND IT NEXT TIME THE E-BRAKE LETS LOOSE. I HAVE BEEN FORCED TO BRING A WHEEL CHOCK WITH ME WHENEVER I GO INTO THE CITY SINCE THE INCIDENT IN 2017. DUE TO THE INSURANCE COMPANY DELAYING ANY PROGRESS ON FIXING THE CAR I HAVE BEEN FORCED TO RENT A CAR PAYING OUT OF POCKET THE EXPENSE SO THAT I AM SAFE ON THE ROADS. ANY HELP OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE PHOTOS AND QUOTES I CAN OBTAIN FROM THE GARAGE IF NECESSARY.
Mfg Campaign: 11278539
Recall Date: Nov 6, 2019
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