Complaints & Recalls
Official Safety Recalls - Important!
65 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S48
Recall Date: Aug 25, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S37
Recall Date: Nov 14, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S17
Recall Date: Jun 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C01
Recall Date: Jan 16, 2018
Consumer Complaints
51 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that on three occasions while in reverse, the back over prevention camera went black. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 80,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that on three occasions while in reverse, the back over prevention camera went black. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 80,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that on three occasions while in reverse, the back over prevention camera went black. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 80,000. Parts distribution disconnect.
Mfg Campaign: 11584926
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Corrective Action:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Additional Notes:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Mfg Campaign: 11562408
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Corrective Action:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Additional Notes:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Mfg Campaign: 11562408
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Corrective Action:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Additional Notes:
The car has slip transmission issue, that can’t be fixed, the front of the car makes loud grinding noise from the front wheel area when riding on front wheel drive, with low RPM, this has been brought up multiple times with ford and linclon while they and car service provider represented by ford and Lincoln keeps denying.
Mfg Campaign: 11562408
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11555223
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11555223
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Connector for cooling hoses blew out causing engine to overheat and stand my family on the highway. This appears to be a common problem that someone did a YouTube video on it. I have put the video link below. Please have them recall before someone gets hurt. Ford Lincoln does not respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11555223
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact received recall notification of the NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact received recall notification of the NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact received recall notification of the NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11552228
Recall Date: Oct 27, 2023
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, a relative following behind in another vehicle became aware that the brake lights were inoperable. The vehicle was taken to the dealer. The vehicle was diagnosed with brake light failure. The contact was informed that the brake lights needed to be replaced. The vehicle was not repaired. The contact stated that she was informed that the part was on backorder. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, a relative following behind in another vehicle became aware that the brake lights were inoperable. The vehicle was taken to the dealer. The vehicle was diagnosed with brake light failure. The contact was informed that the brake lights needed to be replaced. The vehicle was not repaired. The contact stated that she was informed that the part was on backorder. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, a relative following behind in another vehicle became aware that the brake lights were inoperable. The vehicle was taken to the dealer. The vehicle was diagnosed with brake light failure. The contact was informed that the brake lights needed to be replaced. The vehicle was not repaired. The contact stated that she was informed that the part was on backorder. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
Mfg Campaign: 11548381
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
Corrective Action:
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
Additional Notes:
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
Mfg Campaign: 11540387
Recall Date: Aug 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
Corrective Action:
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
Additional Notes:
While driving at a speed of 55-60mph, I tried to pass slower vehicles on three different occasions during the same trip on a two lane road. I pushed the accelerator to the floor and pulled the car into the lane to my left. I felt and heard a very loud clunk, revving up of the engine, and total loss of power at the wheels. I quickly moved backinto my original lane and let up on the accelerator. After a 5-10 seconds, power returned to the wheels and I was able to reaccelerate. I was able to pass the aforementioned vehicles, albeit using a more gradual acceleration. I have previously had the vehicle inspected for two identical episodes at a Lincoln dealer. Unfortunately, they reported that the service techs were unable to duplicate the problem. If this were a standard transmission vehicle, I would say the clutch was slipping. In a vehicle with four wheel drive and automatic transmission, however, I am not well enough informed to make a diagnosis. There can be no doubt, however, that the action is potentially dangerous and could result in head on collision. I would also suspect that the engine transmission train is likely to have shortened lifespan if the problem continues. It is possible that there is already damage.
Mfg Campaign: 11540387
Recall Date: Aug 23, 2023
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Rail Track for to Sunroof breaks. Plastic clips cause the sunroof to stay open and unable to close. Causes damage to interior when rains Confirmed by Dealer. Lincoln stated they re-designed the Rail track system but did not offer a recall. Was told "I" have to replace the entire rail track for the moonroof, $4000 to fix. Yes, It was inspected by a Mechanic. No warning indicators
Corrective Action:
Rail Track for to Sunroof breaks. Plastic clips cause the sunroof to stay open and unable to close. Causes damage to interior when rains Confirmed by Dealer. Lincoln stated they re-designed the Rail track system but did not offer a recall. Was told "I" have to replace the entire rail track for the moonroof, $4000 to fix. Yes, It was inspected by a Mechanic. No warning indicators
Additional Notes:
Rail Track for to Sunroof breaks. Plastic clips cause the sunroof to stay open and unable to close. Causes damage to interior when rains Confirmed by Dealer. Lincoln stated they re-designed the Rail track system but did not offer a recall. Was told "I" have to replace the entire rail track for the moonroof, $4000 to fix. Yes, It was inspected by a Mechanic. No warning indicators
Mfg Campaign: 11528952
Recall Date: Jun 26, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The failure nearly caused a collision. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact stated that the dealer previously replaced the fuel pump; however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The failure nearly caused a collision. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact stated that the dealer previously replaced the fuel pump; however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The failure nearly caused a collision. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact stated that the dealer previously replaced the fuel pump; however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 70,000.
Mfg Campaign: 11509678
Recall Date: Mar 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission will randomly stop shifting or jolt. Poses a safety concern when you have to accelerate or slow down to merge, switch lanes, cross an intersection, etc. This is a common problem with this year and model that everyone is complaining about.
Corrective Action:
Transmission will randomly stop shifting or jolt. Poses a safety concern when you have to accelerate or slow down to merge, switch lanes, cross an intersection, etc. This is a common problem with this year and model that everyone is complaining about.
Additional Notes:
Transmission will randomly stop shifting or jolt. Poses a safety concern when you have to accelerate or slow down to merge, switch lanes, cross an intersection, etc. This is a common problem with this year and model that everyone is complaining about.
Mfg Campaign: 11501540
Recall Date: Jan 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle serviced for cam shutter. They only flashed the computer. Did not fix the mechanical problem. Engine failure shortly afterwards at 100k. Loss of power, stalled after vehicle came to rest, could not restart. Towed to nearby dealership. Complete engine failure. Entire engine replaced by Ford Dealership near Corpus Christi -- 15k.
Corrective Action:
Vehicle serviced for cam shutter. They only flashed the computer. Did not fix the mechanical problem. Engine failure shortly afterwards at 100k. Loss of power, stalled after vehicle came to rest, could not restart. Towed to nearby dealership. Complete engine failure. Entire engine replaced by Ford Dealership near Corpus Christi -- 15k.
Additional Notes:
Vehicle serviced for cam shutter. They only flashed the computer. Did not fix the mechanical problem. Engine failure shortly afterwards at 100k. Loss of power, stalled after vehicle came to rest, could not restart. Towed to nearby dealership. Complete engine failure. Entire engine replaced by Ford Dealership near Corpus Christi -- 15k.
Mfg Campaign: 11476187
Recall Date: Jul 27, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back passenger door opened while driving. Locking mechanism will not keep door shut.
Corrective Action:
Back passenger door opened while driving. Locking mechanism will not keep door shut.
Additional Notes:
Back passenger door opened while driving. Locking mechanism will not keep door shut.
Mfg Campaign: 11459311
Recall Date: Apr 2, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact stated while the vehicle was in park and the key was not in the ignition while opening the front driver side door the vehicle started moving forward independently and down a hill. The contact jumped into the seat and depressed the brake pedal in order for the vehicle to come to a stop. After the incident, the vehicle was able to be driven to the residence. The vehicle was taken to a local dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 18V213000 ( power train) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact stated while the vehicle was in park and the key was not in the ignition while opening the front driver side door the vehicle started moving forward independently and down a hill. The contact jumped into the seat and depressed the brake pedal in order for the vehicle to come to a stop. After the incident, the vehicle was able to be driven to the residence. The vehicle was taken to a local dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 18V213000 ( power train) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact stated while the vehicle was in park and the key was not in the ignition while opening the front driver side door the vehicle started moving forward independently and down a hill. The contact jumped into the seat and depressed the brake pedal in order for the vehicle to come to a stop. After the incident, the vehicle was able to be driven to the residence. The vehicle was taken to a local dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact was concerned that the failure was related to NHTSA Campaign Number: 18V213000 ( power train) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
Mfg Campaign: 11453405
Recall Date: Feb 22, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owned a 2016 Hyundai Santa Fe. The contact stated that while driving at 40-45 MPH, she was advised to veer to the side of the road as there was a fire underneath the vehicle. There were no warning lights illuminated. The contact stated that she smelled a strong gas odor. The contact veered to the side of the road and quickly exited the vehicle. The contact stated that as she turned around, she saw the vehicle on fire. The contact was able to extinguish the fire with the assistance of the fire department. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 110,000.
Corrective Action:
The contact owned a 2016 Hyundai Santa Fe. The contact stated that while driving at 40-45 MPH, she was advised to veer to the side of the road as there was a fire underneath the vehicle. There were no warning lights illuminated. The contact stated that she smelled a strong gas odor. The contact veered to the side of the road and quickly exited the vehicle. The contact stated that as she turned around, she saw the vehicle on fire. The contact was able to extinguish the fire with the assistance of the fire department. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 110,000.
Additional Notes:
The contact owned a 2016 Hyundai Santa Fe. The contact stated that while driving at 40-45 MPH, she was advised to veer to the side of the road as there was a fire underneath the vehicle. There were no warning lights illuminated. The contact stated that she smelled a strong gas odor. The contact veered to the side of the road and quickly exited the vehicle. The contact stated that as she turned around, she saw the vehicle on fire. The contact was able to extinguish the fire with the assistance of the fire department. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 110,000.
Mfg Campaign: 11440925
Recall Date: Nov 18, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact received notification of Manufacturer Recall Number: 21B10 (CAM Phaser PCM Reprogram). The contact stated that the vehicle was taken to the dealer and the dealer performed the recall repair. After the recall repair, the engine was rattling during start-up. The contact then received notification of Manufacturer Recall Number: 21N03 (CAM Phaser Replacement). The vehicle was taken to the dealer and diagnosed with the engine rattling on cold start. The dealer replaced the Variable Cam Timing (VCT) and performed TSB 21-2119. The failure recurred while the contact was driving at 60 mph. There was a rattling noise coming from the engine and the vehicle lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that an unknown part inside of the engine had fractured and that the crankshaft needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 36,060.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact received notification of Manufacturer Recall Number: 21B10 (CAM Phaser PCM Reprogram). The contact stated that the vehicle was taken to the dealer and the dealer performed the recall repair. After the recall repair, the engine was rattling during start-up. The contact then received notification of Manufacturer Recall Number: 21N03 (CAM Phaser Replacement). The vehicle was taken to the dealer and diagnosed with the engine rattling on cold start. The dealer replaced the Variable Cam Timing (VCT) and performed TSB 21-2119. The failure recurred while the contact was driving at 60 mph. There was a rattling noise coming from the engine and the vehicle lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that an unknown part inside of the engine had fractured and that the crankshaft needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 36,060.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact received notification of Manufacturer Recall Number: 21B10 (CAM Phaser PCM Reprogram). The contact stated that the vehicle was taken to the dealer and the dealer performed the recall repair. After the recall repair, the engine was rattling during start-up. The contact then received notification of Manufacturer Recall Number: 21N03 (CAM Phaser Replacement). The vehicle was taken to the dealer and diagnosed with the engine rattling on cold start. The dealer replaced the Variable Cam Timing (VCT) and performed TSB 21-2119. The failure recurred while the contact was driving at 60 mph. There was a rattling noise coming from the engine and the vehicle lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that an unknown part inside of the engine had fractured and that the crankshaft needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 36,060.
Mfg Campaign: 11440952
Recall Date: Nov 18, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Potential Consequences:
The contact owns a 2018 Lincoln Navigator. The contact stated that upon starting the vehicle, the vehicle shuddered and made abnormal rattling and knocking sounds. There were no warning lights illuminated. The dealer informed the contact that the failure was a design failure and was caused by oil not being pumped up to the timing chain properly. The contact stated that he received an unknown customer satisfaction program for the failure however, the dealer informed the contact that the parts for the repair were not yet available. The contact also stated that while driving 50-60 MPH, and attempting to overtake another vehicle, the accelerator pedal was depressed but failed to respond, causing the vehicle to inadvertently decelerate. The contact did not recall whether there were warning lights illuminated during the failure. The contact stated that the failure had been reoccurring while driving at various speeds while attempting to overtake other vehicles. The contact stated that the warning message "Shift Fault" and other unknown warning lights were illuminated. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred while driving. The vehicle was taken back to the dealer and diagnosed that the battery needed to be replaced and that the vehicle had lost communication with the Body Control Module (BCM). The contact stated that the vehicle was taken to the dealer several times and the vehicle had been with the dealer since July 2021. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to obtain a vehicle rental at his own expense and he would be reimbursed. The contact stated that he had been renting a vehicle since July and that the manufacturer had failed to cover the expenses. The vehicle was not repaired. The approximate failure mileage was 6,126.
Corrective Action:
The contact owns a 2018 Lincoln Navigator. The contact stated that upon starting the vehicle, the vehicle shuddered and made abnormal rattling and knocking sounds. There were no warning lights illuminated. The dealer informed the contact that the failure was a design failure and was caused by oil not being pumped up to the timing chain properly. The contact stated that he received an unknown customer satisfaction program for the failure however, the dealer informed the contact that the parts for the repair were not yet available. The contact also stated that while driving 50-60 MPH, and attempting to overtake another vehicle, the accelerator pedal was depressed but failed to respond, causing the vehicle to inadvertently decelerate. The contact did not recall whether there were warning lights illuminated during the failure. The contact stated that the failure had been reoccurring while driving at various speeds while attempting to overtake other vehicles. The contact stated that the warning message "Shift Fault" and other unknown warning lights were illuminated. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred while driving. The vehicle was taken back to the dealer and diagnosed that the battery needed to be replaced and that the vehicle had lost communication with the Body Control Module (BCM). The contact stated that the vehicle was taken to the dealer several times and the vehicle had been with the dealer since July 2021. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to obtain a vehicle rental at his own expense and he would be reimbursed. The contact stated that he had been renting a vehicle since July and that the manufacturer had failed to cover the expenses. The vehicle was not repaired. The approximate failure mileage was 6,126.
Additional Notes:
The contact owns a 2018 Lincoln Navigator. The contact stated that upon starting the vehicle, the vehicle shuddered and made abnormal rattling and knocking sounds. There were no warning lights illuminated. The dealer informed the contact that the failure was a design failure and was caused by oil not being pumped up to the timing chain properly. The contact stated that he received an unknown customer satisfaction program for the failure however, the dealer informed the contact that the parts for the repair were not yet available. The contact also stated that while driving 50-60 MPH, and attempting to overtake another vehicle, the accelerator pedal was depressed but failed to respond, causing the vehicle to inadvertently decelerate. The contact did not recall whether there were warning lights illuminated during the failure. The contact stated that the failure had been reoccurring while driving at various speeds while attempting to overtake other vehicles. The contact stated that the warning message "Shift Fault" and other unknown warning lights were illuminated. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred while driving. The vehicle was taken back to the dealer and diagnosed that the battery needed to be replaced and that the vehicle had lost communication with the Body Control Module (BCM). The contact stated that the vehicle was taken to the dealer several times and the vehicle had been with the dealer since July 2021. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to obtain a vehicle rental at his own expense and he would be reimbursed. The contact stated that he had been renting a vehicle since July and that the manufacturer had failed to cover the expenses. The vehicle was not repaired. The approximate failure mileage was 6,126.
Mfg Campaign: 11440563
Recall Date: Nov 15, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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