LINCOLN NAVIGATOR 2018

Complete listing of complaints and recalls for this vehicle

51
Complaints
65
Recalls

Complaints & Recalls

51 Complaints 65 Recalls

Official Safety Recalls - Important!

65 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V236000 SAFETY RECALL
123.6K Vehicles Affected
Recall Date: Apr 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Potential Risk:
A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S37
Recall Date: Apr 11, 2025
Ford Motor Company
NHTSA Campaign: 25V197000 SAFETY RECALL
112.9K Vehicles Affected
Recall Date: Mar 28, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect the seat belt retractor date codes and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 23, 2025. A second notice will be sent once the final remedy is available. The parts are anticipated to be available the third quarter of 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 25S31
Recall Date: Mar 28, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V099000 SAFETY RECALL
77.6K Vehicles Affected
Recall Date: Feb 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect and replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 24S06
Notice Date: Jul 8, 2024
Recall Date: Feb 9, 2024
Ford Motor Company
NHTSA Campaign: 23V598000 SAFETY RECALL
177.4K Vehicles Affected
Recall Date: Aug 25, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23S48
Notice Date: Nov 20, 2023
Recall Date: Aug 25, 2023
Ford Motor Company
NHTSA Campaign: 23V420000 SAFETY RECALL
691.1K Vehicles Affected
Recall Date: Jun 9, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Potential Risk:
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23C20
Notice Date: Jul 21, 2023
Recall Date: Jun 9, 2023
Ford Motor Company
NHTSA Campaign: 18V805000 SAFETY RECALL
34.9K Vehicles Affected
Recall Date: Nov 14, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.

Potential Risk:
In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the second row center seat for any missing J-channel reinforcement brackets, replacing the center seat frame assembly as necessary, free of charge. An interim owner notification was sent on December 21, 2018. A second letter will be mailed once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S37
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 18S37
Notice Date: Feb 15, 2019
Recall Date: Nov 14, 2018
Ford Motor Company
NHTSA Campaign: 18V392000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Jun 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source may increase the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall began July 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 18S17
Notice Date: Jul 17, 2018
Recall Date: Jun 12, 2018
Ford Motor Company
NHTSA Campaign: 18V213000 SAFETY RECALL
142 Vehicles Affected
Recall Date: Apr 4, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.

Potential Risk:
Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 18S09
Notice Date: Apr 13, 2018
Recall Date: Apr 4, 2018
Ford Motor Company
NHTSA Campaign: 18V058000 SAFETY RECALL
361 Vehicles Affected
Recall Date: Jan 16, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Potential Risk:
If the window does not automatically reverse when an obstruction is found, it can increase the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the second row window electronic control modules, and replace them as necessary based on their build date codes, free of charge. The recall began on February 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 18C01
Notice Date: Feb 16, 2018
Recall Date: Jan 16, 2018

Consumer Complaints

51 Complaints
Ford Motor Company
Campaign: 11666759 Other
Jun 13, 2025
Defect Description:

ENGINE

Potential Consequences:

cam phasers rattle during cold starts

Corrective Action:

cam phasers rattle during cold starts

Additional Notes:

cam phasers rattle during cold starts

Manufacturer: LINCOLN
Mfg Campaign: 11666759
Notice Date: Jun 13, 2025
Recall Date: Jun 13, 2025
Ford Motor Company
Campaign: 11662003 Other
May 19, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

MAY 19 2025 MY WIFE WENT TO A LOCAL BAKERY TO GET SOME BREAD, WHEN SHE PUT THE VEHICLE IN PARKING A LOUD BANG IN HER LEFT SIDE WAS HEARD SHE DESCRIBE IT AS A GUNSHOT NOISE, ALSO BURNING SMELL AS FIREWORKS, THE SEATBEALT RETRACTED HURTING HER CHEST AND PART OF THE NECK, SHE DID NOT KNEW WHAT WAS HAPPENING AND WAS CONFUSED AT THE SAME TIME IN PAIN SHE FELT LIKE SHE WAS CHOKING OR OUT OF AIR, SHE MANAGED TO UNBUCKLE HER SEATBELT AND CALLED ME CRYING BECAUSE OF THIS WHOLE NIGHTMARE, HER CHEST AND NECK ARE BRUISED AND IN PAIN, THANKS TO GOD MY TWO KIDS WHERE WITH ME AT THE TIME, KNOW WE ARE AFRAID OF EVEN STARTING THE SUV THINKING THIS COULD HAPPEN AGAIN WITH ONE OF THE OTHER 3 SEARBELTS IN EACH DOOR AFFECTING OR HURTING ONE OF OUR CHILDREN OR A PASSENGER, WE HAVE NOT GOTTEN ANY NOTIFICATION OF A RECALL FOR OUR VEHICLE FROM FORD MOTOR COMPANY REGARDING THIS ISSUE, WE ONLY KNEW THERE WAS A RECALL FOR THIS ONCE I STARTED TO LOOK INTO WHAT HAPPEN BY SEARCHING ONLINE, 24S06 RECALL ITS SAYS IT WAS ISSUE A MONTH AGO BY FORD, REALLY SCARE TO KEEP USING THIS VEHICLE, IF YOU HAVE ONE BEWARE YOU CAN GET HURT OR EVEN KILLED IF THESE HAPPENS WHILE YOU ARE DRIVING AND THANKS TO GOD THIS DID NOT HAPPEN WHILE DRIVING.

Corrective Action:

MAY 19 2025 MY WIFE WENT TO A LOCAL BAKERY TO GET SOME BREAD, WHEN SHE PUT THE VEHICLE IN PARKING A LOUD BANG IN HER LEFT SIDE WAS HEARD SHE DESCRIBE IT AS A GUNSHOT NOISE, ALSO BURNING SMELL AS FIREWORKS, THE SEATBEALT RETRACTED HURTING HER CHEST AND PART OF THE NECK, SHE DID NOT KNEW WHAT WAS HAPPENING AND WAS CONFUSED AT THE SAME TIME IN PAIN SHE FELT LIKE SHE WAS CHOKING OR OUT OF AIR, SHE MANAGED TO UNBUCKLE HER SEATBELT AND CALLED ME CRYING BECAUSE OF THIS WHOLE NIGHTMARE, HER CHEST AND NECK ARE BRUISED AND IN PAIN, THANKS TO GOD MY TWO KIDS WHERE WITH ME AT THE TIME, KNOW WE ARE AFRAID OF EVEN STARTING THE SUV THINKING THIS COULD HAPPEN AGAIN WITH ONE OF THE OTHER 3 SEARBELTS IN EACH DOOR AFFECTING OR HURTING ONE OF OUR CHILDREN OR A PASSENGER, WE HAVE NOT GOTTEN ANY NOTIFICATION OF A RECALL FOR OUR VEHICLE FROM FORD MOTOR COMPANY REGARDING THIS ISSUE, WE ONLY KNEW THERE WAS A RECALL FOR THIS ONCE I STARTED TO LOOK INTO WHAT HAPPEN BY SEARCHING ONLINE, 24S06 RECALL ITS SAYS IT WAS ISSUE A MONTH AGO BY FORD, REALLY SCARE TO KEEP USING THIS VEHICLE, IF YOU HAVE ONE BEWARE YOU CAN GET HURT OR EVEN KILLED IF THESE HAPPENS WHILE YOU ARE DRIVING AND THANKS TO GOD THIS DID NOT HAPPEN WHILE DRIVING.

Additional Notes:

MAY 19 2025 MY WIFE WENT TO A LOCAL BAKERY TO GET SOME BREAD, WHEN SHE PUT THE VEHICLE IN PARKING A LOUD BANG IN HER LEFT SIDE WAS HEARD SHE DESCRIBE IT AS A GUNSHOT NOISE, ALSO BURNING SMELL AS FIREWORKS, THE SEATBEALT RETRACTED HURTING HER CHEST AND PART OF THE NECK, SHE DID NOT KNEW WHAT WAS HAPPENING AND WAS CONFUSED AT THE SAME TIME IN PAIN SHE FELT LIKE SHE WAS CHOKING OR OUT OF AIR, SHE MANAGED TO UNBUCKLE HER SEATBELT AND CALLED ME CRYING BECAUSE OF THIS WHOLE NIGHTMARE, HER CHEST AND NECK ARE BRUISED AND IN PAIN, THANKS TO GOD MY TWO KIDS WHERE WITH ME AT THE TIME, KNOW WE ARE AFRAID OF EVEN STARTING THE SUV THINKING THIS COULD HAPPEN AGAIN WITH ONE OF THE OTHER 3 SEARBELTS IN EACH DOOR AFFECTING OR HURTING ONE OF OUR CHILDREN OR A PASSENGER, WE HAVE NOT GOTTEN ANY NOTIFICATION OF A RECALL FOR OUR VEHICLE FROM FORD MOTOR COMPANY REGARDING THIS ISSUE, WE ONLY KNEW THERE WAS A RECALL FOR THIS ONCE I STARTED TO LOOK INTO WHAT HAPPEN BY SEARCHING ONLINE, 24S06 RECALL ITS SAYS IT WAS ISSUE A MONTH AGO BY FORD, REALLY SCARE TO KEEP USING THIS VEHICLE, IF YOU HAVE ONE BEWARE YOU CAN GET HURT OR EVEN KILLED IF THESE HAPPENS WHILE YOU ARE DRIVING AND THANKS TO GOD THIS DID NOT HAPPEN WHILE DRIVING.

Manufacturer: LINCOLN
Mfg Campaign: 11662003
Notice Date: May 19, 2025
Recall Date: May 19, 2025
Ford Motor Company
Campaign: 11650309 Other
Mar 24, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The same problem that is currently being reported by the NHTSA for the Ford F-150 has been happening to my Lincoln Navigator for the past few years. During higher-speeds (50 mpg and over) the auto will lurch forward as if trying to shift gears and has, on more than one occasion, actually downshifted into a lower gear while driving on expressways, forcing me to pull-over, stop the engine and restart in order to get the auto back into normal operation. When this downshifting occurs, a graphic appears on the dashboard. This graphic shows a stick-shift icon and also includes the words "Manual Shifting". However, the exact words cannot be verified since the graphic only stays visible for a split-second. Since I'm a bit shocked when this happens, my concentration is on safety and not on the specifics of a dashboard graphic. When I have taken the auto into service and mentioned these occurrences, the service persons have always stated that the computer system has been updated and the problem is marked solved. I have a warranty of 100,000

Corrective Action:

The same problem that is currently being reported by the NHTSA for the Ford F-150 has been happening to my Lincoln Navigator for the past few years. During higher-speeds (50 mpg and over) the auto will lurch forward as if trying to shift gears and has, on more than one occasion, actually downshifted into a lower gear while driving on expressways, forcing me to pull-over, stop the engine and restart in order to get the auto back into normal operation. When this downshifting occurs, a graphic appears on the dashboard. This graphic shows a stick-shift icon and also includes the words "Manual Shifting". However, the exact words cannot be verified since the graphic only stays visible for a split-second. Since I'm a bit shocked when this happens, my concentration is on safety and not on the specifics of a dashboard graphic. When I have taken the auto into service and mentioned these occurrences, the service persons have always stated that the computer system has been updated and the problem is marked solved. I have a warranty of 100,000

Additional Notes:

The same problem that is currently being reported by the NHTSA for the Ford F-150 has been happening to my Lincoln Navigator for the past few years. During higher-speeds (50 mpg and over) the auto will lurch forward as if trying to shift gears and has, on more than one occasion, actually downshifted into a lower gear while driving on expressways, forcing me to pull-over, stop the engine and restart in order to get the auto back into normal operation. When this downshifting occurs, a graphic appears on the dashboard. This graphic shows a stick-shift icon and also includes the words "Manual Shifting". However, the exact words cannot be verified since the graphic only stays visible for a split-second. Since I'm a bit shocked when this happens, my concentration is on safety and not on the specifics of a dashboard graphic. When I have taken the auto into service and mentioned these occurrences, the service persons have always stated that the computer system has been updated and the problem is marked solved. I have a warranty of 100,000

Manufacturer: LINCOLN
Mfg Campaign: 11650309
Notice Date: Mar 24, 2025
Recall Date: Mar 24, 2025
Ford Motor Company
Campaign: 11643072 Other
Feb 17, 2025
Defect Description:

ENGINE

Potential Consequences:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Corrective Action:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Additional Notes:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Manufacturer: LINCOLN
Mfg Campaign: 11643072
Notice Date: Feb 17, 2025
Recall Date: Feb 17, 2025
Ford Motor Company
Campaign: 11643072 Other
Feb 17, 2025
Defect Description:

STEERING

Potential Consequences:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Corrective Action:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Additional Notes:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Manufacturer: LINCOLN
Mfg Campaign: 11643072
Notice Date: Feb 17, 2025
Recall Date: Feb 17, 2025
Ford Motor Company
Campaign: 11643072 Other
Feb 17, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Corrective Action:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Additional Notes:

Dealership Responsible: Ted Britt Ford of Chantilly Dealership Address: 4175 Auto Park Cir, Chantilly, VA 20151 Complaint Details: I purchased a 2018 Lincoln Navigator L Black Label, and since then, I have experienced multiple serious mechanical failures due to an improperly performed cam phaser repair by Ted Britt Ford of Chantilly in 2020. The dealership’s service department performed a faulty installation, which resulted in: •Missing and broken screws in the cam phaser system •Jerking, rattling, and acceleration issues •Significant engine damage requiring a complete short block replacement As a result of this in negligent repair, In 2024 I had to replace the cam phaser again, along with replacing the short block of the engine due to the extensive damage caused by the dealership’s poor workmanship. In addition to this issue, I have faced multiple other failures, including: •Valve body replacement •Wastegate failure •Rear heat stopped working •Steering column failure These problems have caused frequent breakdowns and safety concerns, making the vehicle unreliable. The constant need for repairs raises serious questions about the quality of Lincoln’s engineering and service network. This issue is not an isolated incident, and I strongly urge NHTSA to investigate potential defects in the 2018 Lincoln Navigator and to hold dealerships accountable for performing unsafe and defective repairs. Requested Action: I request an investigation into the faulty cam phaser repair process and whether similar issues are being reported by other 2018 Lincoln Navigator owners. This could indicate a larger systemic defect or a trend of poor-quality repairs in Ford/Lincoln service centers

Manufacturer: LINCOLN
Mfg Campaign: 11643072
Notice Date: Feb 17, 2025
Recall Date: Feb 17, 2025
Ford Motor Company
Campaign: 11642806 Other
Feb 14, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The camera with the water cleaner spray device, leaked water inside the LED taillight, this is a hazard that can make a shortcut and damaged the tail light LEDs.

Corrective Action:

The camera with the water cleaner spray device, leaked water inside the LED taillight, this is a hazard that can make a shortcut and damaged the tail light LEDs.

Additional Notes:

The camera with the water cleaner spray device, leaked water inside the LED taillight, this is a hazard that can make a shortcut and damaged the tail light LEDs.

Manufacturer: LINCOLN
Mfg Campaign: 11642806
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Ford Motor Company
Campaign: 11642806 Other
Feb 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The camera with the water cleaner spray device, leaked water inside the LED taillight, this is a hazard that can make a shortcut and damaged the tail light LEDs.

Corrective Action:

The camera with the water cleaner spray device, leaked water inside the LED taillight, this is a hazard that can make a shortcut and damaged the tail light LEDs.

Additional Notes:

The camera with the water cleaner spray device, leaked water inside the LED taillight, this is a hazard that can make a shortcut and damaged the tail light LEDs.

Manufacturer: LINCOLN
Mfg Campaign: 11642806
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Ford Motor Company
Campaign: 11641745 Other
Feb 10, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.

Corrective Action:

The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.

Additional Notes:

The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.

Manufacturer: LINCOLN
Mfg Campaign: 11641745
Notice Date: Feb 10, 2025
Recall Date: Feb 10, 2025
Ford Motor Company
Campaign: 11641745 Other
Feb 10, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.

Corrective Action:

The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.

Additional Notes:

The contact owns a 2018 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle lunged forward. Additionally, the contact stated that the vehicle was shifting roughly. The contact stated that the vehicle would redline. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a transmission flush was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 86,000.

Manufacturer: LINCOLN
Mfg Campaign: 11641745
Notice Date: Feb 10, 2025
Recall Date: Feb 10, 2025
Ford Motor Company
Campaign: 11634278 Other
Jan 6, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TODAY WHILE DRIVING WITH HEATED SEATS I FELT A BURN ON MY SEAT AND HAD TO PULL OVER. THE SEAT HAS SOME BURN MARKS. AS A FORMER FIRE INVESTIGATOR THIS IS A MAJOR SAFETY ISSUE AND FIRE IS IMMINENT. WONT LET ME UPLOAD PHOTO. SEAT STARTED TO GET TO THE POINT UF BURNING BUT STOPPED WHEN I TURNED IT AND CAR OFF

Corrective Action:

TODAY WHILE DRIVING WITH HEATED SEATS I FELT A BURN ON MY SEAT AND HAD TO PULL OVER. THE SEAT HAS SOME BURN MARKS. AS A FORMER FIRE INVESTIGATOR THIS IS A MAJOR SAFETY ISSUE AND FIRE IS IMMINENT. WONT LET ME UPLOAD PHOTO. SEAT STARTED TO GET TO THE POINT UF BURNING BUT STOPPED WHEN I TURNED IT AND CAR OFF

Additional Notes:

TODAY WHILE DRIVING WITH HEATED SEATS I FELT A BURN ON MY SEAT AND HAD TO PULL OVER. THE SEAT HAS SOME BURN MARKS. AS A FORMER FIRE INVESTIGATOR THIS IS A MAJOR SAFETY ISSUE AND FIRE IS IMMINENT. WONT LET ME UPLOAD PHOTO. SEAT STARTED TO GET TO THE POINT UF BURNING BUT STOPPED WHEN I TURNED IT AND CAR OFF

Manufacturer: LINCOLN
Mfg Campaign: 11634278
Notice Date: Jan 6, 2025
Recall Date: Jan 6, 2025
Ford Motor Company
Campaign: 11634278 Other
Jan 6, 2025
Defect Description:

SEATS

Potential Consequences:

TODAY WHILE DRIVING WITH HEATED SEATS I FELT A BURN ON MY SEAT AND HAD TO PULL OVER. THE SEAT HAS SOME BURN MARKS. AS A FORMER FIRE INVESTIGATOR THIS IS A MAJOR SAFETY ISSUE AND FIRE IS IMMINENT. WONT LET ME UPLOAD PHOTO. SEAT STARTED TO GET TO THE POINT UF BURNING BUT STOPPED WHEN I TURNED IT AND CAR OFF

Corrective Action:

TODAY WHILE DRIVING WITH HEATED SEATS I FELT A BURN ON MY SEAT AND HAD TO PULL OVER. THE SEAT HAS SOME BURN MARKS. AS A FORMER FIRE INVESTIGATOR THIS IS A MAJOR SAFETY ISSUE AND FIRE IS IMMINENT. WONT LET ME UPLOAD PHOTO. SEAT STARTED TO GET TO THE POINT UF BURNING BUT STOPPED WHEN I TURNED IT AND CAR OFF

Additional Notes:

TODAY WHILE DRIVING WITH HEATED SEATS I FELT A BURN ON MY SEAT AND HAD TO PULL OVER. THE SEAT HAS SOME BURN MARKS. AS A FORMER FIRE INVESTIGATOR THIS IS A MAJOR SAFETY ISSUE AND FIRE IS IMMINENT. WONT LET ME UPLOAD PHOTO. SEAT STARTED TO GET TO THE POINT UF BURNING BUT STOPPED WHEN I TURNED IT AND CAR OFF

Manufacturer: LINCOLN
Mfg Campaign: 11634278
Notice Date: Jan 6, 2025
Recall Date: Jan 6, 2025
Ford Motor Company
Campaign: 11631398 Other
Dec 18, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

The passenger side seatbelt will not retract or move (Locked in position that will not allow the passenger to buckle the belt)

Corrective Action:

The passenger side seatbelt will not retract or move (Locked in position that will not allow the passenger to buckle the belt)

Additional Notes:

The passenger side seatbelt will not retract or move (Locked in position that will not allow the passenger to buckle the belt)

Manufacturer: LINCOLN
Mfg Campaign: 11631398
Notice Date: Dec 18, 2024
Recall Date: Dec 18, 2024
Ford Motor Company
Campaign: 11627515 Other
Nov 26, 2024
Defect Description:

ENGINE

Potential Consequences:

The car rattles very loudly upon starting every time it is started. I have lost acceleration power while driving through intersections. I took to dealership and it is confirmed it is the cam phasers. No lights have come on in dash.

Corrective Action:

The car rattles very loudly upon starting every time it is started. I have lost acceleration power while driving through intersections. I took to dealership and it is confirmed it is the cam phasers. No lights have come on in dash.

Additional Notes:

The car rattles very loudly upon starting every time it is started. I have lost acceleration power while driving through intersections. I took to dealership and it is confirmed it is the cam phasers. No lights have come on in dash.

Manufacturer: LINCOLN
Mfg Campaign: 11627515
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
Ford Motor Company
Campaign: 11615121 Other
Sep 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The side mirrors, which are power adjusted, either will not properly adjust to the same setting when they first fold out when you start the car, or they will start moving when you start driving. This happens nearly every time the car is started. I have talked to fellow Ford F-150 owners who have the same problem. This causes a serious safety concern, especially when they start adjusting as you start driving because then you cannot safely see any obstacles beside the car and the warning light if someone is beside you does not work effectively. If I start my car and go to back out of a parking spot or driveway and the mirror start adjusting so suddenly I'm looking at the pavement instead of what is beside me, you can see why that would pose a safety concern to myself and anybody who may be passing by.

Corrective Action:

The side mirrors, which are power adjusted, either will not properly adjust to the same setting when they first fold out when you start the car, or they will start moving when you start driving. This happens nearly every time the car is started. I have talked to fellow Ford F-150 owners who have the same problem. This causes a serious safety concern, especially when they start adjusting as you start driving because then you cannot safely see any obstacles beside the car and the warning light if someone is beside you does not work effectively. If I start my car and go to back out of a parking spot or driveway and the mirror start adjusting so suddenly I'm looking at the pavement instead of what is beside me, you can see why that would pose a safety concern to myself and anybody who may be passing by.

Additional Notes:

The side mirrors, which are power adjusted, either will not properly adjust to the same setting when they first fold out when you start the car, or they will start moving when you start driving. This happens nearly every time the car is started. I have talked to fellow Ford F-150 owners who have the same problem. This causes a serious safety concern, especially when they start adjusting as you start driving because then you cannot safely see any obstacles beside the car and the warning light if someone is beside you does not work effectively. If I start my car and go to back out of a parking spot or driveway and the mirror start adjusting so suddenly I'm looking at the pavement instead of what is beside me, you can see why that would pose a safety concern to myself and anybody who may be passing by.

Manufacturer: LINCOLN
Mfg Campaign: 11615121
Notice Date: Sep 18, 2024
Recall Date: Sep 18, 2024
Ford Motor Company
Campaign: 11615121 Other
Sep 18, 2024
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The side mirrors, which are power adjusted, either will not properly adjust to the same setting when they first fold out when you start the car, or they will start moving when you start driving. This happens nearly every time the car is started. I have talked to fellow Ford F-150 owners who have the same problem. This causes a serious safety concern, especially when they start adjusting as you start driving because then you cannot safely see any obstacles beside the car and the warning light if someone is beside you does not work effectively. If I start my car and go to back out of a parking spot or driveway and the mirror start adjusting so suddenly I'm looking at the pavement instead of what is beside me, you can see why that would pose a safety concern to myself and anybody who may be passing by.

Corrective Action:

The side mirrors, which are power adjusted, either will not properly adjust to the same setting when they first fold out when you start the car, or they will start moving when you start driving. This happens nearly every time the car is started. I have talked to fellow Ford F-150 owners who have the same problem. This causes a serious safety concern, especially when they start adjusting as you start driving because then you cannot safely see any obstacles beside the car and the warning light if someone is beside you does not work effectively. If I start my car and go to back out of a parking spot or driveway and the mirror start adjusting so suddenly I'm looking at the pavement instead of what is beside me, you can see why that would pose a safety concern to myself and anybody who may be passing by.

Additional Notes:

The side mirrors, which are power adjusted, either will not properly adjust to the same setting when they first fold out when you start the car, or they will start moving when you start driving. This happens nearly every time the car is started. I have talked to fellow Ford F-150 owners who have the same problem. This causes a serious safety concern, especially when they start adjusting as you start driving because then you cannot safely see any obstacles beside the car and the warning light if someone is beside you does not work effectively. If I start my car and go to back out of a parking spot or driveway and the mirror start adjusting so suddenly I'm looking at the pavement instead of what is beside me, you can see why that would pose a safety concern to myself and anybody who may be passing by.

Manufacturer: LINCOLN
Mfg Campaign: 11615121
Notice Date: Sep 18, 2024
Recall Date: Sep 18, 2024
Ford Motor Company
Campaign: 11610402 Other
Aug 23, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2018 Lincoln Navigator. The contact stated that while operating the vehicle, there was a clunking noise coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The steering rack was replaced the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Corrective Action:

The contact owns a 2018 Lincoln Navigator. The contact stated that while operating the vehicle, there was a clunking noise coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The steering rack was replaced the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Additional Notes:

The contact owns a 2018 Lincoln Navigator. The contact stated that while operating the vehicle, there was a clunking noise coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The steering rack was replaced the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Manufacturer: LINCOLN
Mfg Campaign: 11610402
Notice Date: Aug 23, 2024
Recall Date: Aug 23, 2024
Ford Motor Company
Campaign: 11604146 Other
Jul 23, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle experienced failed auto-start on road, resulting in vehicle inmobility from stop in traffic, causing safety hardzard to passengers other vehicles on the road. The cause is worn VCT unit, as described in TSB 23-2143. The issue is safety critical and should not be merely addressed with an already expired customer safety program, it should be a safety recall.

Corrective Action:

Vehicle experienced failed auto-start on road, resulting in vehicle inmobility from stop in traffic, causing safety hardzard to passengers other vehicles on the road. The cause is worn VCT unit, as described in TSB 23-2143. The issue is safety critical and should not be merely addressed with an already expired customer safety program, it should be a safety recall.

Additional Notes:

Vehicle experienced failed auto-start on road, resulting in vehicle inmobility from stop in traffic, causing safety hardzard to passengers other vehicles on the road. The cause is worn VCT unit, as described in TSB 23-2143. The issue is safety critical and should not be merely addressed with an already expired customer safety program, it should be a safety recall.

Manufacturer: LINCOLN
Mfg Campaign: 11604146
Notice Date: Jul 23, 2024
Recall Date: Jul 23, 2024
Ford Motor Company
Campaign: 11598654 Other
Jul 3, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The transmission doesn't respond several times and could not picking up speed up hill. There were twice the transmission stopped working, the car could not move and stopped in intersection at traffic light. The problem was first reported to Lincoln during 6 years/70,000 miles powertrain warranty Lincoln did the reprogramming but didn't solve the problem and then refused to repair when the problem recur at 6 year and one month, even my car has extended warranty. Lincoln issued several TSBs and knows the CDF drum failure but reluctant to fix the issue. It is not safe to drive when the transmission could not work after a stop at red light or pickup speed at ramp.

Corrective Action:

The transmission doesn't respond several times and could not picking up speed up hill. There were twice the transmission stopped working, the car could not move and stopped in intersection at traffic light. The problem was first reported to Lincoln during 6 years/70,000 miles powertrain warranty Lincoln did the reprogramming but didn't solve the problem and then refused to repair when the problem recur at 6 year and one month, even my car has extended warranty. Lincoln issued several TSBs and knows the CDF drum failure but reluctant to fix the issue. It is not safe to drive when the transmission could not work after a stop at red light or pickup speed at ramp.

Additional Notes:

The transmission doesn't respond several times and could not picking up speed up hill. There were twice the transmission stopped working, the car could not move and stopped in intersection at traffic light. The problem was first reported to Lincoln during 6 years/70,000 miles powertrain warranty Lincoln did the reprogramming but didn't solve the problem and then refused to repair when the problem recur at 6 year and one month, even my car has extended warranty. Lincoln issued several TSBs and knows the CDF drum failure but reluctant to fix the issue. It is not safe to drive when the transmission could not work after a stop at red light or pickup speed at ramp.

Manufacturer: LINCOLN
Mfg Campaign: 11598654
Notice Date: Jul 3, 2024
Recall Date: Jul 3, 2024
Ford Motor Company
Campaign: 11587039 Other
May 5, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

There are no warning indicators or messages. The power mirrors will randomly start adjusting or switching into a position where they start clicking because they're too far over. Even when you try to turn the mirror button off, or close the mirrors and reopen them, the mirror will continue to move. This problem has been continuous for over a year with no problems identified otherwise. This is a major safety concern as the mirrors are required to navigate and see passing traffic or obstacles.

Corrective Action:

There are no warning indicators or messages. The power mirrors will randomly start adjusting or switching into a position where they start clicking because they're too far over. Even when you try to turn the mirror button off, or close the mirrors and reopen them, the mirror will continue to move. This problem has been continuous for over a year with no problems identified otherwise. This is a major safety concern as the mirrors are required to navigate and see passing traffic or obstacles.

Additional Notes:

There are no warning indicators or messages. The power mirrors will randomly start adjusting or switching into a position where they start clicking because they're too far over. Even when you try to turn the mirror button off, or close the mirrors and reopen them, the mirror will continue to move. This problem has been continuous for over a year with no problems identified otherwise. This is a major safety concern as the mirrors are required to navigate and see passing traffic or obstacles.

Manufacturer: LINCOLN
Mfg Campaign: 11587039
Notice Date: May 5, 2024
Recall Date: May 5, 2024

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