Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Lincoln Navigator vehicles. The LED logo lights on the exterior mirrors may short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S08
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
25 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “Camera Unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “Camera Unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “Camera Unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.
Mfg Campaign: 11671691
Recall Date: Jul 7, 2025
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the contact stated she paid extra for the upgrade and was not satisfied with the remedy. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the contact stated she paid extra for the upgrade and was not satisfied with the remedy. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the contact stated she paid extra for the upgrade and was not satisfied with the remedy. Parts distribution disconnect.
Mfg Campaign: 11653922
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11650546
Recall Date: Mar 25, 2025
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driver’s side exterior mirror. The mechanic disconnected the mirror and determined that the mirror had short-circuited. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 25V091000 (Visibility); however, the contact had not yet received the notification. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 122,000.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driver’s side exterior mirror. The mechanic disconnected the mirror and determined that the mirror had short-circuited. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 25V091000 (Visibility); however, the contact had not yet received the notification. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 122,000.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driver’s side exterior mirror. The mechanic disconnected the mirror and determined that the mirror had short-circuited. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 25V091000 (Visibility); however, the contact had not yet received the notification. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 122,000.
Mfg Campaign: 11646467
Recall Date: Mar 5, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Corrective Action:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Additional Notes:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Mfg Campaign: 11600586
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Corrective Action:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Additional Notes:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Mfg Campaign: 11600586
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Corrective Action:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Additional Notes:
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.
Mfg Campaign: 11600586
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Mfg Campaign: 11553028
Recall Date: Nov 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.
Mfg Campaign: 11553028
Recall Date: Nov 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Corrective Action:
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Additional Notes:
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Mfg Campaign: 11546447
Recall Date: Sep 25, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Corrective Action:
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Additional Notes:
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Mfg Campaign: 11546447
Recall Date: Sep 25, 2023
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
P285/45R22 tires have defect on bubbles. No damage to tires but bubbles appear. Tires are only 6,000 miles driven.
Corrective Action:
P285/45R22 tires have defect on bubbles. No damage to tires but bubbles appear. Tires are only 6,000 miles driven.
Additional Notes:
P285/45R22 tires have defect on bubbles. No damage to tires but bubbles appear. Tires are only 6,000 miles driven.
Mfg Campaign: 11546266
Recall Date: Sep 24, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brake system failed while driving. I had just left a parking lot when the braking system warning light came on. Coinciding with this the brake pedal pressure got much lighter with each press. Since I was within a mile of home I drove there and by the time I got home the pedal was going to the floor. I checked under the hood and there was no fluid in the brake reservoir. I did not see any leaks. I refilled the reservoir and let it sit overnight. The next day the fluid was gone again from the reservoir, no leaks around the vehicle. I had it towed to Lincoln dealership for repair and they said the reservoir leaked into the the brake booster. I had researched on NHTSA that this was a known problem for Ford/Lincoln and there was a recall, but my vehicle's VIN# was not included in the recall. The dealership replaced the master cylinder and the brake booster.
Corrective Action:
My brake system failed while driving. I had just left a parking lot when the braking system warning light came on. Coinciding with this the brake pedal pressure got much lighter with each press. Since I was within a mile of home I drove there and by the time I got home the pedal was going to the floor. I checked under the hood and there was no fluid in the brake reservoir. I did not see any leaks. I refilled the reservoir and let it sit overnight. The next day the fluid was gone again from the reservoir, no leaks around the vehicle. I had it towed to Lincoln dealership for repair and they said the reservoir leaked into the the brake booster. I had researched on NHTSA that this was a known problem for Ford/Lincoln and there was a recall, but my vehicle's VIN# was not included in the recall. The dealership replaced the master cylinder and the brake booster.
Additional Notes:
My brake system failed while driving. I had just left a parking lot when the braking system warning light came on. Coinciding with this the brake pedal pressure got much lighter with each press. Since I was within a mile of home I drove there and by the time I got home the pedal was going to the floor. I checked under the hood and there was no fluid in the brake reservoir. I did not see any leaks. I refilled the reservoir and let it sit overnight. The next day the fluid was gone again from the reservoir, no leaks around the vehicle. I had it towed to Lincoln dealership for repair and they said the reservoir leaked into the the brake booster. I had researched on NHTSA that this was a known problem for Ford/Lincoln and there was a recall, but my vehicle's VIN# was not included in the recall. The dealership replaced the master cylinder and the brake booster.
Mfg Campaign: 11540510
Recall Date: Aug 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated that while driving at highway speeds, the transmission inadvertently down shifted and nearly caused the contact to lose control of the vehicle. Additionally, the speedometer gauges went to zero and the service wrench warning light was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The contact was concerned that the transmission control module was faulty and needed to be serviced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated that while driving at highway speeds, the transmission inadvertently down shifted and nearly caused the contact to lose control of the vehicle. Additionally, the speedometer gauges went to zero and the service wrench warning light was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The contact was concerned that the transmission control module was faulty and needed to be serviced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated that while driving at highway speeds, the transmission inadvertently down shifted and nearly caused the contact to lose control of the vehicle. Additionally, the speedometer gauges went to zero and the service wrench warning light was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The contact was concerned that the transmission control module was faulty and needed to be serviced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.
Mfg Campaign: 11510006
Recall Date: Mar 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
UNDER HARD ACCELERATION, THE CAR SPUTTERS AND CHUGS HARD AND SUFFICIENT PASSING SPEED MAY NOT BE MET. ON 2 OCCASIONS, THE CHECK ENGINE LIGHT FLASHED AND ON 1 OCCASION IT REMAINED SOLID FOR SEVERAL MINUTES. BOTH TIMES THE LIGHTS CLEARED OUT EVENTUALLY. LOCAL FORD DEALER SAID THEY CLAIM IT IS CONDENSATION IN THE 3.5L ECOBOOST TURBO HOUSING. OFF THE RECORD SOME RECOMMEND DRILLING A WEEPING HOLE TO DRAIN LIQUID. LOOKING FOR A BETTER SOLUTION.
Corrective Action:
UNDER HARD ACCELERATION, THE CAR SPUTTERS AND CHUGS HARD AND SUFFICIENT PASSING SPEED MAY NOT BE MET. ON 2 OCCASIONS, THE CHECK ENGINE LIGHT FLASHED AND ON 1 OCCASION IT REMAINED SOLID FOR SEVERAL MINUTES. BOTH TIMES THE LIGHTS CLEARED OUT EVENTUALLY. LOCAL FORD DEALER SAID THEY CLAIM IT IS CONDENSATION IN THE 3.5L ECOBOOST TURBO HOUSING. OFF THE RECORD SOME RECOMMEND DRILLING A WEEPING HOLE TO DRAIN LIQUID. LOOKING FOR A BETTER SOLUTION.
Additional Notes:
UNDER HARD ACCELERATION, THE CAR SPUTTERS AND CHUGS HARD AND SUFFICIENT PASSING SPEED MAY NOT BE MET. ON 2 OCCASIONS, THE CHECK ENGINE LIGHT FLASHED AND ON 1 OCCASION IT REMAINED SOLID FOR SEVERAL MINUTES. BOTH TIMES THE LIGHTS CLEARED OUT EVENTUALLY. LOCAL FORD DEALER SAID THEY CLAIM IT IS CONDENSATION IN THE 3.5L ECOBOOST TURBO HOUSING. OFF THE RECORD SOME RECOMMEND DRILLING A WEEPING HOLE TO DRAIN LIQUID. LOOKING FOR A BETTER SOLUTION.
Mfg Campaign: 11499028
Recall Date: Dec 27, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was travelling down an interstate highway in my vehicle when I noticed several momentary losses of engine power over the course of approximately five minutes. These moments became more frequent over the next two to three minutes, then the engine abruptly shut down with no power when pressing the accelerator and no warning lights. Only after I restarted my vehicle did I receive a powertrain fault message on the display and a check engine light. The abrupt loss of power with nearly zero warning while on an interstate highway endangered my vehicle and its occupants. Upon examination by a mechanic, it was determined that the throttle body on my vehicle had malfunctioned by sticking in the closed position. This was found by my mechanic to be a known Technical Service Bulletin issue from Ford Motor Company. My mechanic replaced the throttle body, and there have been no issues since.
Corrective Action:
I was travelling down an interstate highway in my vehicle when I noticed several momentary losses of engine power over the course of approximately five minutes. These moments became more frequent over the next two to three minutes, then the engine abruptly shut down with no power when pressing the accelerator and no warning lights. Only after I restarted my vehicle did I receive a powertrain fault message on the display and a check engine light. The abrupt loss of power with nearly zero warning while on an interstate highway endangered my vehicle and its occupants. Upon examination by a mechanic, it was determined that the throttle body on my vehicle had malfunctioned by sticking in the closed position. This was found by my mechanic to be a known Technical Service Bulletin issue from Ford Motor Company. My mechanic replaced the throttle body, and there have been no issues since.
Additional Notes:
I was travelling down an interstate highway in my vehicle when I noticed several momentary losses of engine power over the course of approximately five minutes. These moments became more frequent over the next two to three minutes, then the engine abruptly shut down with no power when pressing the accelerator and no warning lights. Only after I restarted my vehicle did I receive a powertrain fault message on the display and a check engine light. The abrupt loss of power with nearly zero warning while on an interstate highway endangered my vehicle and its occupants. Upon examination by a mechanic, it was determined that the throttle body on my vehicle had malfunctioned by sticking in the closed position. This was found by my mechanic to be a known Technical Service Bulletin issue from Ford Motor Company. My mechanic replaced the throttle body, and there have been no issues since.
Mfg Campaign: 11496514
Recall Date: Dec 8, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving 65-70 MPH, the vehicle decelerated independently. The contact depressed the accelerator pedal and the vehicle responded as needed. Additionally, the contact stated that the vehicle would emit abnormally loud sounds intermittently while depressing the brake pedal. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the brake master cylinder and brake booster were leaking. The dealer diagnosed the vehicle and determined that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving 65-70 MPH, the vehicle decelerated independently. The contact depressed the accelerator pedal and the vehicle responded as needed. Additionally, the contact stated that the vehicle would emit abnormally loud sounds intermittently while depressing the brake pedal. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the brake master cylinder and brake booster were leaking. The dealer diagnosed the vehicle and determined that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated while driving 65-70 MPH, the vehicle decelerated independently. The contact depressed the accelerator pedal and the vehicle responded as needed. Additionally, the contact stated that the vehicle would emit abnormally loud sounds intermittently while depressing the brake pedal. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the brake master cylinder and brake booster were leaking. The dealer diagnosed the vehicle and determined that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
Mfg Campaign: 11485346
Recall Date: Sep 19, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Lincoln Navigator. The contact stated while his wife was driving 45 MPH, the vehicle lost braking functionality. The brake fluid warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulics). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 110,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Lincoln Navigator. The contact stated while his wife was driving 45 MPH, the vehicle lost braking functionality. The brake fluid warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulics). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 110,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Lincoln Navigator. The contact stated while his wife was driving 45 MPH, the vehicle lost braking functionality. The brake fluid warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulics). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 110,000. VIN tool confirms parts not available.
Mfg Campaign: 11467041
Recall Date: Jun 1, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND THE CHECK BRAKES LIGHT CAME ON SIMULTANEOUSLY WITH A LOW BRAKE FLUID WARNING. I WENT TO PUSH THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY, I WAS DRIVING SLOW ENOUGH IN A LOW TRAFFIC AREA THAT I WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP. THERE WERE NO SIGNS OF A BRAKE FLUID LEAK AND THE VEHICLE RECEIVED REGULAR SERVICE (OIL, FLUIDS, TIRE ROTATION ETC.) LESS THAN A MONTH PRIOR AT A FORD DEALERSHIP. WE HAD THE VEHICLE TOWED TO THE SAME FORD DEALERSHIP WHERE WE PAID OVER $900 FOR A NEW MASTER CYLINDER AND BRAKE BOOSTER. THE $900 BILL HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. THROUGH ADDITIONAL RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM AMONG F-150S AND EXPEDITIONS (SAME PARTS) AND SOMEBODY IS GOING TO GET KILLED IF THE PROBLEM IS NOT ADDRESSED.
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND THE CHECK BRAKES LIGHT CAME ON SIMULTANEOUSLY WITH A LOW BRAKE FLUID WARNING. I WENT TO PUSH THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY, I WAS DRIVING SLOW ENOUGH IN A LOW TRAFFIC AREA THAT I WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP. THERE WERE NO SIGNS OF A BRAKE FLUID LEAK AND THE VEHICLE RECEIVED REGULAR SERVICE (OIL, FLUIDS, TIRE ROTATION ETC.) LESS THAN A MONTH PRIOR AT A FORD DEALERSHIP. WE HAD THE VEHICLE TOWED TO THE SAME FORD DEALERSHIP WHERE WE PAID OVER $900 FOR A NEW MASTER CYLINDER AND BRAKE BOOSTER. THE $900 BILL HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. THROUGH ADDITIONAL RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM AMONG F-150S AND EXPEDITIONS (SAME PARTS) AND SOMEBODY IS GOING TO GET KILLED IF THE PROBLEM IS NOT ADDRESSED.
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND THE CHECK BRAKES LIGHT CAME ON SIMULTANEOUSLY WITH A LOW BRAKE FLUID WARNING. I WENT TO PUSH THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY, I WAS DRIVING SLOW ENOUGH IN A LOW TRAFFIC AREA THAT I WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP. THERE WERE NO SIGNS OF A BRAKE FLUID LEAK AND THE VEHICLE RECEIVED REGULAR SERVICE (OIL, FLUIDS, TIRE ROTATION ETC.) LESS THAN A MONTH PRIOR AT A FORD DEALERSHIP. WE HAD THE VEHICLE TOWED TO THE SAME FORD DEALERSHIP WHERE WE PAID OVER $900 FOR A NEW MASTER CYLINDER AND BRAKE BOOSTER. THE $900 BILL HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. THROUGH ADDITIONAL RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM AMONG F-150S AND EXPEDITIONS (SAME PARTS) AND SOMEBODY IS GOING TO GET KILLED IF THE PROBLEM IS NOT ADDRESSED.
Mfg Campaign: 11266171
Recall Date: Oct 4, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THE LOW BRAKE FLUID LIGHT ILLUMINATED AND CHECK BRAKE FLUID WARNING ALERTED ME, AS I WAS LOOKING FOR A PLACE TO PULL OVER THE BRAKE PEDAL WENT TO THE FLOOR BOARD AND NO BRAKES WERE PRESENT. I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING I OPENED THE HOOD TO CHECK THE BRAKE FLUID LEVEL AND IT WAS COMPLETELY EMPTY. NO VISIBLE SIGNS OF A LEAK UNDER VEHICLE OR INSIDE ENGINE BAY. IT APPEARS TO BE A TOTAL FAILURE OF THE MASTER CYLINDER AND BRAKE BOOSTER AS NOTED IN HUNDREDS OF OTHER COMPLAINTS ON THIS FORD LINCOLN BRAKE SYSTEM.
Corrective Action:
WHILE DRIVING THE LOW BRAKE FLUID LIGHT ILLUMINATED AND CHECK BRAKE FLUID WARNING ALERTED ME, AS I WAS LOOKING FOR A PLACE TO PULL OVER THE BRAKE PEDAL WENT TO THE FLOOR BOARD AND NO BRAKES WERE PRESENT. I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING I OPENED THE HOOD TO CHECK THE BRAKE FLUID LEVEL AND IT WAS COMPLETELY EMPTY. NO VISIBLE SIGNS OF A LEAK UNDER VEHICLE OR INSIDE ENGINE BAY. IT APPEARS TO BE A TOTAL FAILURE OF THE MASTER CYLINDER AND BRAKE BOOSTER AS NOTED IN HUNDREDS OF OTHER COMPLAINTS ON THIS FORD LINCOLN BRAKE SYSTEM.
Additional Notes:
WHILE DRIVING THE LOW BRAKE FLUID LIGHT ILLUMINATED AND CHECK BRAKE FLUID WARNING ALERTED ME, AS I WAS LOOKING FOR A PLACE TO PULL OVER THE BRAKE PEDAL WENT TO THE FLOOR BOARD AND NO BRAKES WERE PRESENT. I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING I OPENED THE HOOD TO CHECK THE BRAKE FLUID LEVEL AND IT WAS COMPLETELY EMPTY. NO VISIBLE SIGNS OF A LEAK UNDER VEHICLE OR INSIDE ENGINE BAY. IT APPEARS TO BE A TOTAL FAILURE OF THE MASTER CYLINDER AND BRAKE BOOSTER AS NOTED IN HUNDREDS OF OTHER COMPLAINTS ON THIS FORD LINCOLN BRAKE SYSTEM.
Mfg Campaign: 11255533
Recall Date: Sep 16, 2019
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