Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Consumer Complaints
81 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. Upon inspection, the contact discovered a low coolant level. The vehicle was taken to an unknown dealer, who determined that there was coolant intrusion into cylinders #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. Upon inspection, the contact discovered a low coolant level. The vehicle was taken to an unknown dealer, who determined that there was coolant intrusion into cylinders #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. Upon inspection, the contact discovered a low coolant level. The vehicle was taken to an unknown dealer, who determined that there was coolant intrusion into cylinders #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11674460
Recall Date: Jul 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has done nothing to correct the main issue. This problem is causing overheating of the engine, and could potentially cause injury if not fixed.
Corrective Action:
I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has done nothing to correct the main issue. This problem is causing overheating of the engine, and could potentially cause injury if not fixed.
Additional Notes:
I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has done nothing to correct the main issue. This problem is causing overheating of the engine, and could potentially cause injury if not fixed.
Mfg Campaign: 11658213
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.
Mfg Campaign: 11652061
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.
Corrective Action:
We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.
Additional Notes:
We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.
Mfg Campaign: 11652126
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
Corrective Action:
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
Additional Notes:
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
Mfg Campaign: 11644184
Recall Date: Feb 21, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
Corrective Action:
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
Additional Notes:
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
Mfg Campaign: 11644184
Recall Date: Feb 21, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated while reversing, the rearview camera image was distorted or black. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated while reversing, the rearview camera image was distorted or black. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated while reversing, the rearview camera image was distorted or black. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11633872
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Faulty rear camera system. When reversing the vehicle, the infotainment screen shows a turbulent gray static screen rather than a rear view of the vehicle. Extreme safety concern and hazard. Issue is recurring.
Corrective Action:
Faulty rear camera system. When reversing the vehicle, the infotainment screen shows a turbulent gray static screen rather than a rear view of the vehicle. Extreme safety concern and hazard. Issue is recurring.
Additional Notes:
Faulty rear camera system. When reversing the vehicle, the infotainment screen shows a turbulent gray static screen rather than a rear view of the vehicle. Extreme safety concern and hazard. Issue is recurring.
Mfg Campaign: 11619796
Recall Date: Oct 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Corrective Action:
The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Additional Notes:
The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Mfg Campaign: 11593936
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11592125
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
.I had 2 lights come on . First one said service advance trac. The second came on that hill assist start . The third no turn signal. I took it immediately to our Ford Lincoln dealer it Midland, Michigan. They have had it almost 3 weeks . The part supplier said it is out of stock and they have no idea when be in. I asked can you check with another dealership to see if they have one . He said they are out. I put a complaint into Lincoln they gave in a case# [XXX]. The driver that took us home said that, usually when the steering module goes out you can't steer the car. I was fortunate to get it to the dealership , very scared seeing I had no turn signals. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
.I had 2 lights come on . First one said service advance trac. The second came on that hill assist start . The third no turn signal. I took it immediately to our Ford Lincoln dealer it Midland, Michigan. They have had it almost 3 weeks . The part supplier said it is out of stock and they have no idea when be in. I asked can you check with another dealership to see if they have one . He said they are out. I put a complaint into Lincoln they gave in a case# [XXX]. The driver that took us home said that, usually when the steering module goes out you can't steer the car. I was fortunate to get it to the dealership , very scared seeing I had no turn signals. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
.I had 2 lights come on . First one said service advance trac. The second came on that hill assist start . The third no turn signal. I took it immediately to our Ford Lincoln dealer it Midland, Michigan. They have had it almost 3 weeks . The part supplier said it is out of stock and they have no idea when be in. I asked can you check with another dealership to see if they have one . He said they are out. I put a complaint into Lincoln they gave in a case# [XXX]. The driver that took us home said that, usually when the steering module goes out you can't steer the car. I was fortunate to get it to the dealership , very scared seeing I had no turn signals. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583825
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Corrective Action:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Additional Notes:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Mfg Campaign: 11575787
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Corrective Action:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Additional Notes:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Mfg Campaign: 11575787
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Corrective Action:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Additional Notes:
My 2016 Lincoln MKC has a recall. Recall was mailed to me and I called closest Lincoln dealership to begin process. Dealership stated part was on back order and I would get a call when it comes in. I called a few weeks later and still no luck. I attempted calling several times with no luck. Fast forward 2-3 months after calling, I’m driving with my son and out of nowhere the car begins to stall while driving and fumes start coming out from air vents. It was an awful and strong smell. As I pulled over the check engine and battery light came on. I had vehicle towed to dealership which they return with a catalytic converter code. I paid to get replaced and get a call that car is good to go, but recall part is still not available. Picked up my vehicle and didn’t make it more than .5 miles I realized my car is stalling and will not go past 40mph. Take it back, employees look dumbfounded and ask me to leave car and they will get back to me. I get a call a week later stating I need a pigtail connector and all will be fixed. They change it out, I go pick up my car and still same condition. Leave dealership and wait on another call stating it is a whole electrical wire harness which needs to be changed. I am Told last week that it would be $1900 to repair! I still do not have my car back and feel as if it is a guessing game at my expense!
Mfg Campaign: 11575787
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.
Corrective Action:
Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.
Additional Notes:
Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.
Mfg Campaign: 11565683
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.
Corrective Action:
Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.
Additional Notes:
Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.
Mfg Campaign: 11565683
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11562542
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11561175
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11561175
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was smoke entering the cabin through the vents. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was taken back to the dealer, where it was diagnosed that an unknown brake part had melted, and the electrical system was damaged. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was not contacted. The failure mileage was approximately 82,000.
Mfg Campaign: 11555583
Recall Date: Nov 17, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury