Complaints & Recalls
Official Safety Recalls - Important!
58 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25C18
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S05
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C35
Recall Date: Dec 23, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Corsair vehicles. There may be insufficient clearance between the rear coil springs and the rear toe link brackets possibly allowing the components to make contact, resulting in the coil springs breaking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S41
Recall Date: Aug 10, 2020
Consumer Complaints
60 ComplaintsFord Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
We were traveling east on I-80 just before exit 151. When the panoramic sunroof exploded in the corsair. The sound was as loud as a gun shot going off by your head, I was lucky that the sound did not cause me to veer into another lane and cause a multi vehicle accident. My ears rang for 4 hours after the incident. The glass shattered from front to rear of sun roof in small pieces. My wife and I were lucky that we had the sun shade closed or we would have suffered injuries from the glass that shattered inward into the sun shade. In my 42 years of having a CDL and 20 years of being a vice president of safety and risk for a large trucking company. This was one of the most frightening incidents that I have been involved in.
Corrective Action:
We were traveling east on I-80 just before exit 151. When the panoramic sunroof exploded in the corsair. The sound was as loud as a gun shot going off by your head, I was lucky that the sound did not cause me to veer into another lane and cause a multi vehicle accident. My ears rang for 4 hours after the incident. The glass shattered from front to rear of sun roof in small pieces. My wife and I were lucky that we had the sun shade closed or we would have suffered injuries from the glass that shattered inward into the sun shade. In my 42 years of having a CDL and 20 years of being a vice president of safety and risk for a large trucking company. This was one of the most frightening incidents that I have been involved in.
Additional Notes:
We were traveling east on I-80 just before exit 151. When the panoramic sunroof exploded in the corsair. The sound was as loud as a gun shot going off by your head, I was lucky that the sound did not cause me to veer into another lane and cause a multi vehicle accident. My ears rang for 4 hours after the incident. The glass shattered from front to rear of sun roof in small pieces. My wife and I were lucky that we had the sun shade closed or we would have suffered injuries from the glass that shattered inward into the sun shade. In my 42 years of having a CDL and 20 years of being a vice president of safety and risk for a large trucking company. This was one of the most frightening incidents that I have been involved in.
Mfg Campaign: 11546999
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Corrective Action:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Additional Notes:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Mfg Campaign: 11538495
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Corrective Action:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Additional Notes:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Mfg Campaign: 11538495
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Corrective Action:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Additional Notes:
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
Mfg Campaign: 11538495
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11534637
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Corrective Action:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Additional Notes:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Mfg Campaign: 11504404
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Corrective Action:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Additional Notes:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Mfg Campaign: 11504404
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Corrective Action:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Additional Notes:
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Mfg Campaign: 11504404
Recall Date: Jan 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Camera blur during Reverse
Corrective Action:
Camera blur during Reverse
Additional Notes:
Camera blur during Reverse
Mfg Campaign: 11503926
Recall Date: Jan 27, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Camera blur during Reverse
Corrective Action:
Camera blur during Reverse
Additional Notes:
Camera blur during Reverse
Mfg Campaign: 11503926
Recall Date: Jan 27, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system totally shuts down and car is dead.This happened 4 times.The battery is not dead but the electrical system shuts it down.You have to jump or separate battery to re activate system.Last incident not even emergency key worked to open the car.Danger is if someone is in the car and you cannot get them out.The car was so dead I had to call road service.They towed to dealer.Last time we took to the dealer they said no problem with the car.This time we had to tow and the Lincoln assist driver could not opeit.Definite safety issue if child or animal got locked in by accident someone outside cannot get in even with key ,for the key does not work.Nothing will open this car.A huge danger.
Corrective Action:
Electrical system totally shuts down and car is dead.This happened 4 times.The battery is not dead but the electrical system shuts it down.You have to jump or separate battery to re activate system.Last incident not even emergency key worked to open the car.Danger is if someone is in the car and you cannot get them out.The car was so dead I had to call road service.They towed to dealer.Last time we took to the dealer they said no problem with the car.This time we had to tow and the Lincoln assist driver could not opeit.Definite safety issue if child or animal got locked in by accident someone outside cannot get in even with key ,for the key does not work.Nothing will open this car.A huge danger.
Additional Notes:
Electrical system totally shuts down and car is dead.This happened 4 times.The battery is not dead but the electrical system shuts it down.You have to jump or separate battery to re activate system.Last incident not even emergency key worked to open the car.Danger is if someone is in the car and you cannot get them out.The car was so dead I had to call road service.They towed to dealer.Last time we took to the dealer they said no problem with the car.This time we had to tow and the Lincoln assist driver could not opeit.Definite safety issue if child or animal got locked in by accident someone outside cannot get in even with key ,for the key does not work.Nothing will open this car.A huge danger.
Mfg Campaign: 11489476
Recall Date: Oct 16, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The rear video camera when I attempted to back up failed and no rear video image just a blue screen. This happened today (06/22/2022).
Corrective Action:
The rear video camera when I attempted to back up failed and no rear video image just a blue screen. This happened today (06/22/2022).
Additional Notes:
The rear video camera when I attempted to back up failed and no rear video image just a blue screen. This happened today (06/22/2022).
Mfg Campaign: 11470560
Recall Date: Jun 22, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.
Corrective Action:
Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.
Additional Notes:
Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.
Mfg Campaign: 11465363
Recall Date: May 20, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The camera often turns blue/black when backing up.
Corrective Action:
The camera often turns blue/black when backing up.
Additional Notes:
The camera often turns blue/black when backing up.
Mfg Campaign: 11458932
Recall Date: Mar 30, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Lincoln Corsair. The contact stated while reversing from her driveaway, the vehicle seized. The contact stated that the brake warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the local dealer picked up the vehicle from her residence and drove to their location, where it was diagnosed with needing updates on the brakes to be completed. The vehicle was repaired but experience the failure for a second time. The contact took the vehicle again to the dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending the repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2020 Lincoln Corsair. The contact stated while reversing from her driveaway, the vehicle seized. The contact stated that the brake warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the local dealer picked up the vehicle from her residence and drove to their location, where it was diagnosed with needing updates on the brakes to be completed. The vehicle was repaired but experience the failure for a second time. The contact took the vehicle again to the dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending the repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2020 Lincoln Corsair. The contact stated while reversing from her driveaway, the vehicle seized. The contact stated that the brake warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the local dealer picked up the vehicle from her residence and drove to their location, where it was diagnosed with needing updates on the brakes to be completed. The vehicle was repaired but experience the failure for a second time. The contact took the vehicle again to the dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending the repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11429551
Recall Date: Aug 18, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The moon roof (the rear one that does not open) shattered for no apparent reason! The glass broke into many pieces and fell inside the car . I have no idea what could have caused this I was not driving and was not parked beneath anything?
Corrective Action:
The moon roof (the rear one that does not open) shattered for no apparent reason! The glass broke into many pieces and fell inside the car . I have no idea what could have caused this I was not driving and was not parked beneath anything?
Additional Notes:
The moon roof (the rear one that does not open) shattered for no apparent reason! The glass broke into many pieces and fell inside the car . I have no idea what could have caused this I was not driving and was not parked beneath anything?
Mfg Campaign: 11427242
Recall Date: Jul 30, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issue with damage done to wiring by rats, because of soy based wire covering. Vehicle will intermittently not start, all dash board lights flash, or engine will turn off. The service advisor knew this as well as salesperson. This is an issue as if driving car could power off and cause an accident. This has happened on various dates. I have requested the wiring to be fixed at dealers cost, no reply yet
Corrective Action:
Issue with damage done to wiring by rats, because of soy based wire covering. Vehicle will intermittently not start, all dash board lights flash, or engine will turn off. The service advisor knew this as well as salesperson. This is an issue as if driving car could power off and cause an accident. This has happened on various dates. I have requested the wiring to be fixed at dealers cost, no reply yet
Additional Notes:
Issue with damage done to wiring by rats, because of soy based wire covering. Vehicle will intermittently not start, all dash board lights flash, or engine will turn off. The service advisor knew this as well as salesperson. This is an issue as if driving car could power off and cause an accident. This has happened on various dates. I have requested the wiring to be fixed at dealers cost, no reply yet
Mfg Campaign: 11426695
Recall Date: Jul 27, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Issue with damage done to wiring by rats, because of soy based wire covering. Vehicle will intermittently not start, all dash board lights flash, or engine will turn off. The service advisor knew this as well as salesperson. This is an issue as if driving car could power off and cause an accident. This has happened on various dates. I have requested the wiring to be fixed at dealers cost, no reply yet
Corrective Action:
Issue with damage done to wiring by rats, because of soy based wire covering. Vehicle will intermittently not start, all dash board lights flash, or engine will turn off. The service advisor knew this as well as salesperson. This is an issue as if driving car could power off and cause an accident. This has happened on various dates. I have requested the wiring to be fixed at dealers cost, no reply yet
Additional Notes:
Issue with damage done to wiring by rats, because of soy based wire covering. Vehicle will intermittently not start, all dash board lights flash, or engine will turn off. The service advisor knew this as well as salesperson. This is an issue as if driving car could power off and cause an accident. This has happened on various dates. I have requested the wiring to be fixed at dealers cost, no reply yet
Mfg Campaign: 11426695
Recall Date: Jul 27, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Confirmed Mold inside the car on the floor carpet and mat on front passenger side. Evidence of water leak inside the car from around center console to the front passenger side. Car is currently in the repair shop for 9 days
Corrective Action:
Confirmed Mold inside the car on the floor carpet and mat on front passenger side. Evidence of water leak inside the car from around center console to the front passenger side. Car is currently in the repair shop for 9 days
Additional Notes:
Confirmed Mold inside the car on the floor carpet and mat on front passenger side. Evidence of water leak inside the car from around center console to the front passenger side. Car is currently in the repair shop for 9 days
Mfg Campaign: 11426432
Recall Date: Jul 26, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Knocking in the driver's side footboard when accelerating.
Corrective Action:
Knocking in the driver's side footboard when accelerating.
Additional Notes:
Knocking in the driver's side footboard when accelerating.
Mfg Campaign: 11421828
Recall Date: Jun 22, 2021
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