Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2016 Range Rover vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N759, D025
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt emergency locking retractor may not lock as intended. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) numbers 209, "Seat Belt Assemblies" and 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N678
Recall Date: Apr 5, 2022
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N476
Recall Date: Jul 2, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-390, however the repair may not have been completed properly. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N459
Recall Date: Jun 4, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N335
Recall Date: May 24, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Range Rover and Range Rover Sport vehicles. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N336
Recall Date: May 23, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt Emergency Locking Retractor (ELR) may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N333
Recall Date: May 9, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles. The passenger frontal air bag inflator initiator may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N026
Recall Date: Mar 9, 2017
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P095
Recall Date: Dec 29, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles and 2017 Range Rover Evoque vehicles. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P094
Recall Date: Dec 29, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P068
Recall Date: Jun 17, 2015
Consumer Complaints
60 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Persistent recurring “Incorrect DEF quality, no restart in 250 miles” issues, the same problem has occurred six times since October of last year. Dealer could not completely solve this issue.
Corrective Action:
Persistent recurring “Incorrect DEF quality, no restart in 250 miles” issues, the same problem has occurred six times since October of last year. Dealer could not completely solve this issue.
Additional Notes:
Persistent recurring “Incorrect DEF quality, no restart in 250 miles” issues, the same problem has occurred six times since October of last year. Dealer could not completely solve this issue.
Mfg Campaign: 11530324
Recall Date: Jul 4, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Corrective Action:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Additional Notes:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Mfg Campaign: 11510373
Recall Date: Mar 6, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Corrective Action:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Additional Notes:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Mfg Campaign: 11510373
Recall Date: Mar 6, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Corrective Action:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Additional Notes:
There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.
Mfg Campaign: 11510373
Recall Date: Mar 6, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon attempting to shift to reverse(R), the gear shifter nob would not respond and remained stuck in park(P). The contact stated that after an extended period, the gear shifter nob responded as needed; however, the failure reoccurred. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon attempting to shift to reverse(R), the gear shifter nob would not respond and remained stuck in park(P). The contact stated that after an extended period, the gear shifter nob responded as needed; however, the failure reoccurred. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon attempting to shift to reverse(R), the gear shifter nob would not respond and remained stuck in park(P). The contact stated that after an extended period, the gear shifter nob responded as needed; however, the failure reoccurred. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,000.
Mfg Campaign: 11500923
Recall Date: Jan 9, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Corrective Action:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Additional Notes:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Mfg Campaign: 11472734
Recall Date: Jul 7, 2022
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Corrective Action:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Additional Notes:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Mfg Campaign: 11472734
Recall Date: Jul 7, 2022
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Corrective Action:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Additional Notes:
At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.
Mfg Campaign: 11472734
Recall Date: Jul 7, 2022
Jaguar Land Rover North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the vehicle's doors fail to lock when activated. The contact took the vehicle to the dealer who informed them that their failure was related to many recalls for the year/make/model relating to the door locks. The contact was unable to identify the exact recall however, the VIN was not included in any recalls. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and confirmed the VIN was not included in any recalls. The approximate failure mileage was 46,000.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the vehicle's doors fail to lock when activated. The contact took the vehicle to the dealer who informed them that their failure was related to many recalls for the year/make/model relating to the door locks. The contact was unable to identify the exact recall however, the VIN was not included in any recalls. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and confirmed the VIN was not included in any recalls. The approximate failure mileage was 46,000.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the vehicle's doors fail to lock when activated. The contact took the vehicle to the dealer who informed them that their failure was related to many recalls for the year/make/model relating to the door locks. The contact was unable to identify the exact recall however, the VIN was not included in any recalls. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and confirmed the VIN was not included in any recalls. The approximate failure mileage was 46,000.
Mfg Campaign: 11422180
Recall Date: Jun 24, 2021
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE NOT BEEN ABLE TO FILL THE GAS TANK COMPLETELY, AND THE PUMP SHUTS OFF MULTIPLE TIMES DURING THE REFUEL PROCESS EVERY TIME I PUMP GAS. I HAVE TRIED DIFFERENT ANGLES, DIFFERENT GAS STATIONS, TRIED TO REFUEL SLOWLY BUT IT STOPS MULTIPLE TIMES.
Corrective Action:
I HAVE NOT BEEN ABLE TO FILL THE GAS TANK COMPLETELY, AND THE PUMP SHUTS OFF MULTIPLE TIMES DURING THE REFUEL PROCESS EVERY TIME I PUMP GAS. I HAVE TRIED DIFFERENT ANGLES, DIFFERENT GAS STATIONS, TRIED TO REFUEL SLOWLY BUT IT STOPS MULTIPLE TIMES.
Additional Notes:
I HAVE NOT BEEN ABLE TO FILL THE GAS TANK COMPLETELY, AND THE PUMP SHUTS OFF MULTIPLE TIMES DURING THE REFUEL PROCESS EVERY TIME I PUMP GAS. I HAVE TRIED DIFFERENT ANGLES, DIFFERENT GAS STATIONS, TRIED TO REFUEL SLOWLY BUT IT STOPS MULTIPLE TIMES.
Mfg Campaign: 11387414
Recall Date: Jan 10, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 RANGE ROVER. CONSUMER WRITES IN REGARDS TO MECHANICAL PROBLEM. CONSUMER STATES THAT VEHICLE SHUTS DOWN WITHOUT WARNING. *LD *JS
Corrective Action:
2016 RANGE ROVER. CONSUMER WRITES IN REGARDS TO MECHANICAL PROBLEM. CONSUMER STATES THAT VEHICLE SHUTS DOWN WITHOUT WARNING. *LD *JS
Additional Notes:
2016 RANGE ROVER. CONSUMER WRITES IN REGARDS TO MECHANICAL PROBLEM. CONSUMER STATES THAT VEHICLE SHUTS DOWN WITHOUT WARNING. *LD *JS
Mfg Campaign: 11300930
Recall Date: Jan 29, 2020
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING DOOR THE HIGHWAY MY DRIVERS SIDE PASSENGER DOOR CAME OPEN WITH MY DAUGHTER IN LAW IN THE REAR SEAT AS WELL AS MY 6 MONTH OLD GRANDAUGHTER. WHEN THIS HAPPEN..THE SCREAMING AND HOLLERING FROM THE BACK SEAT CAUSED MY, THE DRIVER, TO SLAM ON BRAKES AND PULL TO THE SHOULDER HITTING A SAFETY GUARD RAIL AND DAMAGING MY REAR BUMPER. LAND ROVER REPRESENTATIVE SAID THEY COULD NOT ASSUME RESPONSIBILITY AND TOLD ME TO CONTACT MY INSURANCE COMPANY FOR REPAIR.
Corrective Action:
WHILE DRIVING DOOR THE HIGHWAY MY DRIVERS SIDE PASSENGER DOOR CAME OPEN WITH MY DAUGHTER IN LAW IN THE REAR SEAT AS WELL AS MY 6 MONTH OLD GRANDAUGHTER. WHEN THIS HAPPEN..THE SCREAMING AND HOLLERING FROM THE BACK SEAT CAUSED MY, THE DRIVER, TO SLAM ON BRAKES AND PULL TO THE SHOULDER HITTING A SAFETY GUARD RAIL AND DAMAGING MY REAR BUMPER. LAND ROVER REPRESENTATIVE SAID THEY COULD NOT ASSUME RESPONSIBILITY AND TOLD ME TO CONTACT MY INSURANCE COMPANY FOR REPAIR.
Additional Notes:
WHILE DRIVING DOOR THE HIGHWAY MY DRIVERS SIDE PASSENGER DOOR CAME OPEN WITH MY DAUGHTER IN LAW IN THE REAR SEAT AS WELL AS MY 6 MONTH OLD GRANDAUGHTER. WHEN THIS HAPPEN..THE SCREAMING AND HOLLERING FROM THE BACK SEAT CAUSED MY, THE DRIVER, TO SLAM ON BRAKES AND PULL TO THE SHOULDER HITTING A SAFETY GUARD RAIL AND DAMAGING MY REAR BUMPER. LAND ROVER REPRESENTATIVE SAID THEY COULD NOT ASSUME RESPONSIBILITY AND TOLD ME TO CONTACT MY INSURANCE COMPANY FOR REPAIR.
Mfg Campaign: 11242230
Recall Date: Aug 7, 2019
Jaguar Land Rover North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V390000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V390000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V390000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11229209
Recall Date: Jul 3, 2019
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE NEEDS TO BE A FIRMWARE UPDATE TO THE TRANSMISSION SHIFT LOGIC OR AT THE VERY LEAST IF A DOOR IS SENSED AS OPEN AUTOMATICALLY PLACE VEHICLE IN PARK. BACKSTORY....I'VE OWNED THIS VEHICLE FOR 2+ YEARS AND HAVE MISTAKENLY PLACED THE VEHICLE IN REVERSE (VIA THE DODGE RAM STYLE PRNDL SELECTOR). WHEN THIS HAPPENS I USUALLY CATCH IT BEFORE I EXIT THE VEHICLE. ADMITTEDLY IT HAS HAPPENED AND I'VE ALMOST BEEN RUN OVER BY MY OWN CAR. THIS IS A HUGELY DANGEROUS ISSUE.
Corrective Action:
THERE NEEDS TO BE A FIRMWARE UPDATE TO THE TRANSMISSION SHIFT LOGIC OR AT THE VERY LEAST IF A DOOR IS SENSED AS OPEN AUTOMATICALLY PLACE VEHICLE IN PARK. BACKSTORY....I'VE OWNED THIS VEHICLE FOR 2+ YEARS AND HAVE MISTAKENLY PLACED THE VEHICLE IN REVERSE (VIA THE DODGE RAM STYLE PRNDL SELECTOR). WHEN THIS HAPPENS I USUALLY CATCH IT BEFORE I EXIT THE VEHICLE. ADMITTEDLY IT HAS HAPPENED AND I'VE ALMOST BEEN RUN OVER BY MY OWN CAR. THIS IS A HUGELY DANGEROUS ISSUE.
Additional Notes:
THERE NEEDS TO BE A FIRMWARE UPDATE TO THE TRANSMISSION SHIFT LOGIC OR AT THE VERY LEAST IF A DOOR IS SENSED AS OPEN AUTOMATICALLY PLACE VEHICLE IN PARK. BACKSTORY....I'VE OWNED THIS VEHICLE FOR 2+ YEARS AND HAVE MISTAKENLY PLACED THE VEHICLE IN REVERSE (VIA THE DODGE RAM STYLE PRNDL SELECTOR). WHEN THIS HAPPENS I USUALLY CATCH IT BEFORE I EXIT THE VEHICLE. ADMITTEDLY IT HAS HAPPENED AND I'VE ALMOST BEEN RUN OVER BY MY OWN CAR. THIS IS A HUGELY DANGEROUS ISSUE.
Mfg Campaign: 11207539
Recall Date: May 14, 2019
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THERE NEEDS TO BE A FIRMWARE UPDATE TO THE TRANSMISSION SHIFT LOGIC OR AT THE VERY LEAST IF A DOOR IS SENSED AS OPEN AUTOMATICALLY PLACE VEHICLE IN PARK. BACKSTORY....I'VE OWNED THIS VEHICLE FOR 2+ YEARS AND HAVE MISTAKENLY PLACED THE VEHICLE IN REVERSE (VIA THE DODGE RAM STYLE PRNDL SELECTOR). WHEN THIS HAPPENS I USUALLY CATCH IT BEFORE I EXIT THE VEHICLE. ADMITTEDLY IT HAS HAPPENED AND I'VE ALMOST BEEN RUN OVER BY MY OWN CAR. THIS IS A HUGELY DANGEROUS ISSUE.
Corrective Action:
THERE NEEDS TO BE A FIRMWARE UPDATE TO THE TRANSMISSION SHIFT LOGIC OR AT THE VERY LEAST IF A DOOR IS SENSED AS OPEN AUTOMATICALLY PLACE VEHICLE IN PARK. BACKSTORY....I'VE OWNED THIS VEHICLE FOR 2+ YEARS AND HAVE MISTAKENLY PLACED THE VEHICLE IN REVERSE (VIA THE DODGE RAM STYLE PRNDL SELECTOR). WHEN THIS HAPPENS I USUALLY CATCH IT BEFORE I EXIT THE VEHICLE. ADMITTEDLY IT HAS HAPPENED AND I'VE ALMOST BEEN RUN OVER BY MY OWN CAR. THIS IS A HUGELY DANGEROUS ISSUE.
Additional Notes:
THERE NEEDS TO BE A FIRMWARE UPDATE TO THE TRANSMISSION SHIFT LOGIC OR AT THE VERY LEAST IF A DOOR IS SENSED AS OPEN AUTOMATICALLY PLACE VEHICLE IN PARK. BACKSTORY....I'VE OWNED THIS VEHICLE FOR 2+ YEARS AND HAVE MISTAKENLY PLACED THE VEHICLE IN REVERSE (VIA THE DODGE RAM STYLE PRNDL SELECTOR). WHEN THIS HAPPENS I USUALLY CATCH IT BEFORE I EXIT THE VEHICLE. ADMITTEDLY IT HAS HAPPENED AND I'VE ALMOST BEEN RUN OVER BY MY OWN CAR. THIS IS A HUGELY DANGEROUS ISSUE.
Mfg Campaign: 11207539
Recall Date: May 14, 2019
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER DRIVING ALL DAY ON SUNDAY SEPTEMBER 3 2017. IT CUT OFF WHEN I WAS ABOUT TO DROP MY FRIEND DAUGHTER AT HER HOUSE. I TURN IT OFF THE ENGINE THEN START MY TRUCK AGAIN BUT WOULDN'T COME OUT OFF PARK. I CALLED ROADSIDE ASSISTANCE AND MY TRUCK WAS TOWED TO THE DEALER. TWO DAYS LATER THE MECHANIC CALLED ME AND I WAS TOLD HE HAS TO REPLACE A PART AND IT WAS A ELECTRIC SHORTAGE. MY TRUCK IS ONLY A YEAR OLD AND IT WAS VERY SCARY AND NOT DEPENDABLE VEHICLE.
Corrective Action:
AFTER DRIVING ALL DAY ON SUNDAY SEPTEMBER 3 2017. IT CUT OFF WHEN I WAS ABOUT TO DROP MY FRIEND DAUGHTER AT HER HOUSE. I TURN IT OFF THE ENGINE THEN START MY TRUCK AGAIN BUT WOULDN'T COME OUT OFF PARK. I CALLED ROADSIDE ASSISTANCE AND MY TRUCK WAS TOWED TO THE DEALER. TWO DAYS LATER THE MECHANIC CALLED ME AND I WAS TOLD HE HAS TO REPLACE A PART AND IT WAS A ELECTRIC SHORTAGE. MY TRUCK IS ONLY A YEAR OLD AND IT WAS VERY SCARY AND NOT DEPENDABLE VEHICLE.
Additional Notes:
AFTER DRIVING ALL DAY ON SUNDAY SEPTEMBER 3 2017. IT CUT OFF WHEN I WAS ABOUT TO DROP MY FRIEND DAUGHTER AT HER HOUSE. I TURN IT OFF THE ENGINE THEN START MY TRUCK AGAIN BUT WOULDN'T COME OUT OFF PARK. I CALLED ROADSIDE ASSISTANCE AND MY TRUCK WAS TOWED TO THE DEALER. TWO DAYS LATER THE MECHANIC CALLED ME AND I WAS TOLD HE HAS TO REPLACE A PART AND IT WAS A ELECTRIC SHORTAGE. MY TRUCK IS ONLY A YEAR OLD AND IT WAS VERY SCARY AND NOT DEPENDABLE VEHICLE.
Mfg Campaign: 11022037
Recall Date: Sep 6, 2017
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A RANGE ROVER EVOQUE 2016. WHEN MY CAR IS FACING FORWARD ON A DOWNWARD SLOPE IN REVERSE GEAR, THE CAR WILL ROLL FORWARD. WHEN THE CAR IS ON A DOWNWARD BACKWARD SLOPE FACING UPHILL IT WILL ROLL BACKWARDS. THE DEALERSHIP STATED THAT LAND ROVER CHANGED THE SOFTWARE IN THE 2016 VEHICLE WHICH RESULTS IN THIS ISSUE. THIS ISSUE MAKES THE CAR INHERENTLY UNSAFE IN THESE SITUATIONS. JAGUAR/LAND ROVER DO NOT ACKNOWLEDGE THIS TO BE A FAULT BECAUSE IT WAS A SOFTWARE UPDATE AND IS, THEREFORE, PART OF THE OPERATION OF THIS MODEL.
Corrective Action:
I HAVE A RANGE ROVER EVOQUE 2016. WHEN MY CAR IS FACING FORWARD ON A DOWNWARD SLOPE IN REVERSE GEAR, THE CAR WILL ROLL FORWARD. WHEN THE CAR IS ON A DOWNWARD BACKWARD SLOPE FACING UPHILL IT WILL ROLL BACKWARDS. THE DEALERSHIP STATED THAT LAND ROVER CHANGED THE SOFTWARE IN THE 2016 VEHICLE WHICH RESULTS IN THIS ISSUE. THIS ISSUE MAKES THE CAR INHERENTLY UNSAFE IN THESE SITUATIONS. JAGUAR/LAND ROVER DO NOT ACKNOWLEDGE THIS TO BE A FAULT BECAUSE IT WAS A SOFTWARE UPDATE AND IS, THEREFORE, PART OF THE OPERATION OF THIS MODEL.
Additional Notes:
I HAVE A RANGE ROVER EVOQUE 2016. WHEN MY CAR IS FACING FORWARD ON A DOWNWARD SLOPE IN REVERSE GEAR, THE CAR WILL ROLL FORWARD. WHEN THE CAR IS ON A DOWNWARD BACKWARD SLOPE FACING UPHILL IT WILL ROLL BACKWARDS. THE DEALERSHIP STATED THAT LAND ROVER CHANGED THE SOFTWARE IN THE 2016 VEHICLE WHICH RESULTS IN THIS ISSUE. THIS ISSUE MAKES THE CAR INHERENTLY UNSAFE IN THESE SITUATIONS. JAGUAR/LAND ROVER DO NOT ACKNOWLEDGE THIS TO BE A FAULT BECAUSE IT WAS A SOFTWARE UPDATE AND IS, THEREFORE, PART OF THE OPERATION OF THIS MODEL.
Mfg Campaign: 11000602
Recall Date: Jun 22, 2017
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DASHBOARD DIMMER SWITCH DOES NOT WORK. MAKING IT VERY DIFFICULT TO READ THE SPEEDOMETER IN THE DAYLIGHT. THIS IS A MAJOR SAFETY HAZARD. DEALER STATES THAT'S THE WAY IT WAS DESIGNED.
Corrective Action:
DASHBOARD DIMMER SWITCH DOES NOT WORK. MAKING IT VERY DIFFICULT TO READ THE SPEEDOMETER IN THE DAYLIGHT. THIS IS A MAJOR SAFETY HAZARD. DEALER STATES THAT'S THE WAY IT WAS DESIGNED.
Additional Notes:
DASHBOARD DIMMER SWITCH DOES NOT WORK. MAKING IT VERY DIFFICULT TO READ THE SPEEDOMETER IN THE DAYLIGHT. THIS IS A MAJOR SAFETY HAZARD. DEALER STATES THAT'S THE WAY IT WAS DESIGNED.
Mfg Campaign: 10957195
Recall Date: Feb 27, 2017
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10946601
Recall Date: Jan 20, 2017
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DAD WAS LOADING CAR FOR VACATION, 3 YEAR OLD GRANDSON SITTING ON RUNNING BOARD WHEN IT RETRACTED. TINY FINGERS NARROWLY ESCAPED AS RETRACTION OF BOARDS HAVE NO SAFETY CLEARANCE.
Corrective Action:
WHILE DAD WAS LOADING CAR FOR VACATION, 3 YEAR OLD GRANDSON SITTING ON RUNNING BOARD WHEN IT RETRACTED. TINY FINGERS NARROWLY ESCAPED AS RETRACTION OF BOARDS HAVE NO SAFETY CLEARANCE.
Additional Notes:
WHILE DAD WAS LOADING CAR FOR VACATION, 3 YEAR OLD GRANDSON SITTING ON RUNNING BOARD WHEN IT RETRACTED. TINY FINGERS NARROWLY ESCAPED AS RETRACTION OF BOARDS HAVE NO SAFETY CLEARANCE.
Mfg Campaign: 10891767
Recall Date: Jul 30, 2016
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