Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2016 Range Rover vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N759, D025
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt emergency locking retractor may not lock as intended. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) numbers 209, "Seat Belt Assemblies" and 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N678
Recall Date: Apr 5, 2022
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N476
Recall Date: Jul 2, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-390, however the repair may not have been completed properly. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N459
Recall Date: Jun 4, 2020
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N335
Recall Date: May 24, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Range Rover and Range Rover Sport vehicles. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N336
Recall Date: May 23, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt Emergency Locking Retractor (ELR) may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N333
Recall Date: May 9, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles. The passenger frontal air bag inflator initiator may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N026
Recall Date: Mar 9, 2017
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P095
Recall Date: Dec 29, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles and 2017 Range Rover Evoque vehicles. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P094
Recall Date: Dec 29, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P068
Recall Date: Jun 17, 2015
Consumer Complaints
60 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Passenger side front suspension knuckle has cracks
Corrective Action:
Passenger side front suspension knuckle has cracks
Additional Notes:
Passenger side front suspension knuckle has cracks
Mfg Campaign: 11673301
Recall Date: Jul 14, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
We have had a serious open suspension recall (NHTSA #24V-840 / Land Rover Recall N759) on our 2016 Range Rover for nearly a year now, and still no remedy is available. The recall was issued on November 7, 2024, for a known defect involving the front suspension upper knuckle, which may crack and detach, leading to potential loss of control. Land Rover has acknowledged the danger but continues to delay offering a fix. We received a notice about the recall, but since then have only seen “remedy not yet available” when checking status. We’ve contacted Land Rover directly, but they offer no solution or timeline — just that we have to wait. This is not just a safety concern but is also significantly impacting us financially. We were planning to list this vehicle on Turo for supplemental income, but cannot do so while there is an open recall with no fix in place. The recall is also damaging our ability to sell or trade in the vehicle, as no dealer or platform wants a car with a long-standing unresolved safety defect. We are frustrated, feel ignored, and have no confidence in Land Rover’s commitment to resolving this issue. A safety recall that’s been known for months without resolution is completely unacceptable. We are requesting that NHTSA investigate and require the manufacturer to provide either a fix or an alternative solution.
Corrective Action:
We have had a serious open suspension recall (NHTSA #24V-840 / Land Rover Recall N759) on our 2016 Range Rover for nearly a year now, and still no remedy is available. The recall was issued on November 7, 2024, for a known defect involving the front suspension upper knuckle, which may crack and detach, leading to potential loss of control. Land Rover has acknowledged the danger but continues to delay offering a fix. We received a notice about the recall, but since then have only seen “remedy not yet available” when checking status. We’ve contacted Land Rover directly, but they offer no solution or timeline — just that we have to wait. This is not just a safety concern but is also significantly impacting us financially. We were planning to list this vehicle on Turo for supplemental income, but cannot do so while there is an open recall with no fix in place. The recall is also damaging our ability to sell or trade in the vehicle, as no dealer or platform wants a car with a long-standing unresolved safety defect. We are frustrated, feel ignored, and have no confidence in Land Rover’s commitment to resolving this issue. A safety recall that’s been known for months without resolution is completely unacceptable. We are requesting that NHTSA investigate and require the manufacturer to provide either a fix or an alternative solution.
Additional Notes:
We have had a serious open suspension recall (NHTSA #24V-840 / Land Rover Recall N759) on our 2016 Range Rover for nearly a year now, and still no remedy is available. The recall was issued on November 7, 2024, for a known defect involving the front suspension upper knuckle, which may crack and detach, leading to potential loss of control. Land Rover has acknowledged the danger but continues to delay offering a fix. We received a notice about the recall, but since then have only seen “remedy not yet available” when checking status. We’ve contacted Land Rover directly, but they offer no solution or timeline — just that we have to wait. This is not just a safety concern but is also significantly impacting us financially. We were planning to list this vehicle on Turo for supplemental income, but cannot do so while there is an open recall with no fix in place. The recall is also damaging our ability to sell or trade in the vehicle, as no dealer or platform wants a car with a long-standing unresolved safety defect. We are frustrated, feel ignored, and have no confidence in Land Rover’s commitment to resolving this issue. A safety recall that’s been known for months without resolution is completely unacceptable. We are requesting that NHTSA investigate and require the manufacturer to provide either a fix or an alternative solution.
Mfg Campaign: 11673184
Recall Date: Jul 13, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Corrective Action:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Additional Notes:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Mfg Campaign: 11670714
Recall Date: Jul 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Corrective Action:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Additional Notes:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Mfg Campaign: 11670714
Recall Date: Jul 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Corrective Action:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Additional Notes:
Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.
Mfg Campaign: 11670714
Recall Date: Jul 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Corrective Action:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Additional Notes:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Mfg Campaign: 11670392
Recall Date: Jun 30, 2025
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Corrective Action:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Additional Notes:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Mfg Campaign: 11670392
Recall Date: Jun 30, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Corrective Action:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Additional Notes:
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Mfg Campaign: 11670392
Recall Date: Jun 30, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667933
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667933
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667933
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon reaching her driveway and driving at 10 MPH, the rear passenger’s side door suddenly opened independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Keyless Vehicle Latching System (KV Latch). The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V387000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon reaching her driveway and driving at 10 MPH, the rear passenger’s side door suddenly opened independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Keyless Vehicle Latching System (KV Latch). The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V387000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon reaching her driveway and driving at 10 MPH, the rear passenger’s side door suddenly opened independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Keyless Vehicle Latching System (KV Latch). The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V387000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.
Mfg Campaign: 11662089
Recall Date: May 20, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Mfg Campaign: 11661828
Recall Date: May 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Mfg Campaign: 11661828
Recall Date: May 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The contact also stated that the vehicle became difficult to control. The vehicle was taken to the dealer, where it was diagnosed that the front suspension upper knuckle joint had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The contact also stated that the vehicle became difficult to control. The vehicle was taken to the dealer, where it was diagnosed that the front suspension upper knuckle joint had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The contact also stated that the vehicle became difficult to control. The vehicle was taken to the dealer, where it was diagnosed that the front suspension upper knuckle joint had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Mfg Campaign: 11660722
Recall Date: May 13, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11660431
Recall Date: May 12, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated while the vehicle was at the dealer for an air bag replacement, the contact was informed that the front passenger's side knuckle was fractured. The contact was informed that the front passenger's side knuckle needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated while the vehicle was at the dealer for an air bag replacement, the contact was informed that the front passenger's side knuckle was fractured. The contact was informed that the front passenger's side knuckle needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated while the vehicle was at the dealer for an air bag replacement, the contact was informed that the front passenger's side knuckle was fractured. The contact was informed that the front passenger's side knuckle needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11656529
Recall Date: Apr 24, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the “Suspension Fault” error message displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,926. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the “Suspension Fault” error message displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,926. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the “Suspension Fault” error message displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,926. VIN tool confirms parts not available.
Mfg Campaign: 11652337
Recall Date: Apr 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the contact heard a loud clanking sound coming from underneath the vehicle. The contact stated that while the vehicle was parked, the contact noticed that both sides of the suspension arms had fractured. The contact received notification of the NHTSA Campaign to Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the contact heard a loud clanking sound coming from underneath the vehicle. The contact stated that while the vehicle was parked, the contact noticed that both sides of the suspension arms had fractured. The contact received notification of the NHTSA Campaign to Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the contact heard a loud clanking sound coming from underneath the vehicle. The contact stated that while the vehicle was parked, the contact noticed that both sides of the suspension arms had fractured. The contact received notification of the NHTSA Campaign to Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000. VIN tool confirms parts not available.
Mfg Campaign: 11651120
Recall Date: Mar 27, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The front steering knuckle on the passenger side broke causing the wheel to detach. There was loss of control of the car however I was in town and the speed was below 25 mph. Thankfully the vehicle was stopped before anyone was hurt. I had an independent service center examine the SUV and found the knuckle to be broken. The vehicle is available for inspection. There were no warning lights prior to the accident. The SUV is serviced during a yearly inspection per state requirements with the last appointment at Range Rover in December. There were no warnings to alert myself (owner) or the dealership when inspected on a regular basis. If the knuckle would have broken five minutes prior, I would have been in a serious car accident as I was traveling 65 mph on the highway.
Corrective Action:
The front steering knuckle on the passenger side broke causing the wheel to detach. There was loss of control of the car however I was in town and the speed was below 25 mph. Thankfully the vehicle was stopped before anyone was hurt. I had an independent service center examine the SUV and found the knuckle to be broken. The vehicle is available for inspection. There were no warning lights prior to the accident. The SUV is serviced during a yearly inspection per state requirements with the last appointment at Range Rover in December. There were no warnings to alert myself (owner) or the dealership when inspected on a regular basis. If the knuckle would have broken five minutes prior, I would have been in a serious car accident as I was traveling 65 mph on the highway.
Additional Notes:
The front steering knuckle on the passenger side broke causing the wheel to detach. There was loss of control of the car however I was in town and the speed was below 25 mph. Thankfully the vehicle was stopped before anyone was hurt. I had an independent service center examine the SUV and found the knuckle to be broken. The vehicle is available for inspection. There were no warning lights prior to the accident. The SUV is serviced during a yearly inspection per state requirements with the last appointment at Range Rover in December. There were no warnings to alert myself (owner) or the dealership when inspected on a regular basis. If the knuckle would have broken five minutes prior, I would have been in a serious car accident as I was traveling 65 mph on the highway.
Mfg Campaign: 11647593
Recall Date: Mar 11, 2025
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