Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt emergency locking retractor may not lock as intended. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) numbers 209, "Seat Belt Assemblies" and 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N678
Recall Date: Apr 5, 2022
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver's seat belt Emergency Locking Retractor (ELR) may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N333
Recall Date: May 9, 2019
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover, Range Rover Sport, and Discovery vehicles. The fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. The engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N206
Recall Date: May 23, 2018
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover and Range Rover Sport vehicles. The instrument cluster (IC) may intermittently go blank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N124
Recall Date: Oct 26, 2017
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P095
Recall Date: Dec 29, 2016
Consumer Complaints
36 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Corrective Action:
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Additional Notes:
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Mfg Campaign: 11670951
Recall Date: Jul 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Corrective Action:
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Additional Notes:
My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel
Mfg Campaign: 11670951
Recall Date: Jul 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating
Corrective Action:
Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating
Additional Notes:
Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating
Mfg Campaign: 11662555
Recall Date: May 22, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.
Corrective Action:
I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.
Additional Notes:
I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.
Mfg Campaign: 11662370
Recall Date: May 21, 2025
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!
Corrective Action:
Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!
Additional Notes:
Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!
Mfg Campaign: 11656489
Recall Date: Apr 24, 2025
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.
Corrective Action:
I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.
Additional Notes:
I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.
Mfg Campaign: 11630092
Recall Date: Dec 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My driver's seat belt is not work properly. The seat belt will not click in. It instantly pops out. As such, I am unable to buckle up.
Corrective Action:
My driver's seat belt is not work properly. The seat belt will not click in. It instantly pops out. As such, I am unable to buckle up.
Additional Notes:
My driver's seat belt is not work properly. The seat belt will not click in. It instantly pops out. As such, I am unable to buckle up.
Mfg Campaign: 11621671
Recall Date: Oct 24, 2024
Jaguar Land Rover North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
2017 Range Rover sport The rear middle seat belt retractable does not lock and retract. When driving ,middle passenger seat belt is only lock due to seat belt issues. I got estimate from rover range to fix issue of $600.00 will supply repair when dealer finish with issues.
Corrective Action:
2017 Range Rover sport The rear middle seat belt retractable does not lock and retract. When driving ,middle passenger seat belt is only lock due to seat belt issues. I got estimate from rover range to fix issue of $600.00 will supply repair when dealer finish with issues.
Additional Notes:
2017 Range Rover sport The rear middle seat belt retractable does not lock and retract. When driving ,middle passenger seat belt is only lock due to seat belt issues. I got estimate from rover range to fix issue of $600.00 will supply repair when dealer finish with issues.
Mfg Campaign: 11578871
Recall Date: Mar 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unsure what first came on but the check engine light came on there would be no issues when driving nor lack of power, then filled up my tank and first try the engine would stall second try engine would take a longer time to roll over and revs would slightly fluctuate almost sounding like it would stall out again but didn’t after and when ever starting up the vehicle nothing else happened after with that issue only when fueling up. but brought my vehicle to a Land Rover dealerships, they next tried diagnosing my vehicle found a small P0442 small evap leak didn’t find anything then did a smoke test and still didn’t find anything wanted to do a much bigger pricey diagnostic, I declined had the check engine light taking off but gas cap warning would appear later down the line then the check engine light would come on again. I changed the gas cap had past codes erased and things lasted a little longer then before but still came back on.
Corrective Action:
Unsure what first came on but the check engine light came on there would be no issues when driving nor lack of power, then filled up my tank and first try the engine would stall second try engine would take a longer time to roll over and revs would slightly fluctuate almost sounding like it would stall out again but didn’t after and when ever starting up the vehicle nothing else happened after with that issue only when fueling up. but brought my vehicle to a Land Rover dealerships, they next tried diagnosing my vehicle found a small P0442 small evap leak didn’t find anything then did a smoke test and still didn’t find anything wanted to do a much bigger pricey diagnostic, I declined had the check engine light taking off but gas cap warning would appear later down the line then the check engine light would come on again. I changed the gas cap had past codes erased and things lasted a little longer then before but still came back on.
Additional Notes:
Unsure what first came on but the check engine light came on there would be no issues when driving nor lack of power, then filled up my tank and first try the engine would stall second try engine would take a longer time to roll over and revs would slightly fluctuate almost sounding like it would stall out again but didn’t after and when ever starting up the vehicle nothing else happened after with that issue only when fueling up. but brought my vehicle to a Land Rover dealerships, they next tried diagnosing my vehicle found a small P0442 small evap leak didn’t find anything then did a smoke test and still didn’t find anything wanted to do a much bigger pricey diagnostic, I declined had the check engine light taking off but gas cap warning would appear later down the line then the check engine light would come on again. I changed the gas cap had past codes erased and things lasted a little longer then before but still came back on.
Mfg Campaign: 11570433
Recall Date: Feb 6, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When ever playing music through loud or soft volumes I can hear a static sound coming from all speakers. The static like noise can be heard more your phone is connected through usb through apple/android car play on both usb connector ports. when using just bluetooth its not as noticeable but can sometimes still hear it. When using just the radio am/fm setting its not as present but you will get a little static noise. Note my RRS has the 825 watt meridian sound system so when adjusting the bass, treble or sub the static can still be present even at different volumes. Note the cables to the usb have been changed and are new when trying to see if its the phone cable or not but still the noise is present. I am just wondering if it may entail to a software update that is needed on the vehicle.
Corrective Action:
When ever playing music through loud or soft volumes I can hear a static sound coming from all speakers. The static like noise can be heard more your phone is connected through usb through apple/android car play on both usb connector ports. when using just bluetooth its not as noticeable but can sometimes still hear it. When using just the radio am/fm setting its not as present but you will get a little static noise. Note my RRS has the 825 watt meridian sound system so when adjusting the bass, treble or sub the static can still be present even at different volumes. Note the cables to the usb have been changed and are new when trying to see if its the phone cable or not but still the noise is present. I am just wondering if it may entail to a software update that is needed on the vehicle.
Additional Notes:
When ever playing music through loud or soft volumes I can hear a static sound coming from all speakers. The static like noise can be heard more your phone is connected through usb through apple/android car play on both usb connector ports. when using just bluetooth its not as noticeable but can sometimes still hear it. When using just the radio am/fm setting its not as present but you will get a little static noise. Note my RRS has the 825 watt meridian sound system so when adjusting the bass, treble or sub the static can still be present even at different volumes. Note the cables to the usb have been changed and are new when trying to see if its the phone cable or not but still the noise is present. I am just wondering if it may entail to a software update that is needed on the vehicle.
Mfg Campaign: 11554628
Recall Date: Nov 11, 2023
Jaguar Land Rover North America, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
P275/45 R21 Bought new in 2019 with set a brand new tires. 3 of 4 have suffered tread separation in under 19k miles (65k tire). The separation has occurred between the belt and inner tire rubber. It bulges the tire tread, causing vibration and a bald spot on the tread. Found numerous other online reports of these tires have tread separation issues.
Corrective Action:
P275/45 R21 Bought new in 2019 with set a brand new tires. 3 of 4 have suffered tread separation in under 19k miles (65k tire). The separation has occurred between the belt and inner tire rubber. It bulges the tire tread, causing vibration and a bald spot on the tread. Found numerous other online reports of these tires have tread separation issues.
Additional Notes:
P275/45 R21 Bought new in 2019 with set a brand new tires. 3 of 4 have suffered tread separation in under 19k miles (65k tire). The separation has occurred between the belt and inner tire rubber. It bulges the tire tread, causing vibration and a bald spot on the tread. Found numerous other online reports of these tires have tread separation issues.
Mfg Campaign: 11510055
Recall Date: Mar 3, 2023
Jaguar Land Rover North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The Passenger seat air bag sensor is defected and needs replacement for the passenger side air bag to function. The passenger air bag has been inoperable for many months. The estimated cost to repair is $1,800.00.
Corrective Action:
The Passenger seat air bag sensor is defected and needs replacement for the passenger side air bag to function. The passenger air bag has been inoperable for many months. The estimated cost to repair is $1,800.00.
Additional Notes:
The Passenger seat air bag sensor is defected and needs replacement for the passenger side air bag to function. The passenger air bag has been inoperable for many months. The estimated cost to repair is $1,800.00.
Mfg Campaign: 11500093
Recall Date: Jan 4, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to reverse out of her driveway, the transmission ceased in park(P). There were no warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the gear shifter needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
Corrective Action:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to reverse out of her driveway, the transmission ceased in park(P). There were no warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the gear shifter needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
Additional Notes:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to reverse out of her driveway, the transmission ceased in park(P). There were no warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the gear shifter needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
Mfg Campaign: 11467973
Recall Date: Jun 7, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back rear door keeps causing the alarm to malfunction and go off. Also, as I was driving on the main road the back door came open on a passenger seated in the back. This was a major scare & could’ve been very deadly if my passenger didn’t have their seat belt on.
Corrective Action:
The back rear door keeps causing the alarm to malfunction and go off. Also, as I was driving on the main road the back door came open on a passenger seated in the back. This was a major scare & could’ve been very deadly if my passenger didn’t have their seat belt on.
Additional Notes:
The back rear door keeps causing the alarm to malfunction and go off. Also, as I was driving on the main road the back door came open on a passenger seated in the back. This was a major scare & could’ve been very deadly if my passenger didn’t have their seat belt on.
Mfg Campaign: 11454704
Recall Date: Mar 1, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Mfg Campaign: 11430315
Recall Date: Aug 24, 2021
Jaguar Land Rover North America, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Mfg Campaign: 11430315
Recall Date: Aug 24, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Corrective Action:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Additional Notes:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Mfg Campaign: 11423582
Recall Date: Jul 6, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Corrective Action:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Additional Notes:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Mfg Campaign: 11423582
Recall Date: Jul 6, 2021
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Corrective Action:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Additional Notes:
While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.
Mfg Campaign: 11423582
Recall Date: Jul 6, 2021
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel gauge indicated no fuel even though tank was just filled. Vehicle went into limp mode then would only start for a minute. Exact same symptoms as current recall for same model year but ours is outside of VIN range for that recall. Vehicle only has 35k miles and had fuel pump replaced which has seemed to fix the problem although fuel gauge won’t read full ever.
Corrective Action:
Fuel gauge indicated no fuel even though tank was just filled. Vehicle went into limp mode then would only start for a minute. Exact same symptoms as current recall for same model year but ours is outside of VIN range for that recall. Vehicle only has 35k miles and had fuel pump replaced which has seemed to fix the problem although fuel gauge won’t read full ever.
Additional Notes:
Fuel gauge indicated no fuel even though tank was just filled. Vehicle went into limp mode then would only start for a minute. Exact same symptoms as current recall for same model year but ours is outside of VIN range for that recall. Vehicle only has 35k miles and had fuel pump replaced which has seemed to fix the problem although fuel gauge won’t read full ever.
Mfg Campaign: 11422507
Recall Date: Jun 27, 2021
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