Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N623
Recall Date: Aug 12, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2016 Land Rover LR4 vehicles manufactured May 3, 2016 through May 10, 2016. The affected vehicles have driver side frontal air bags that may not inflate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P086
Recall Date: Jun 16, 2016
Consumer Complaints
48 ComplaintsLand Rover
Defect Description:
ENGINE
Potential Consequences:
Driving on the belt line in Madison and car muffled and just shut down in gear. No warning, nothing. Could have caused a major accident. Coasted down the nearest exit and tried to restart. Would not turn . Timing chain malfunction according to Land Rover Madison wi. I need a whole new engine. I paid for a new engine, but now they put it on indefinite back order. I can’t get an engine because it’s on back order.
Corrective Action:
Driving on the belt line in Madison and car muffled and just shut down in gear. No warning, nothing. Could have caused a major accident. Coasted down the nearest exit and tried to restart. Would not turn . Timing chain malfunction according to Land Rover Madison wi. I need a whole new engine. I paid for a new engine, but now they put it on indefinite back order. I can’t get an engine because it’s on back order.
Additional Notes:
Driving on the belt line in Madison and car muffled and just shut down in gear. No warning, nothing. Could have caused a major accident. Coasted down the nearest exit and tried to restart. Would not turn . Timing chain malfunction according to Land Rover Madison wi. I need a whole new engine. I paid for a new engine, but now they put it on indefinite back order. I can’t get an engine because it’s on back order.
Mfg Campaign: 11479977
Recall Date: Aug 18, 2022
Land Rover
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
i have not been able to have the recall component replaced because the parts have not been available. I have tried 2 different land rover dealerships since Oct 2021 and the part has yet to be available due to low supply. the engine light is now on on my dashboard as part of this recall.
Corrective Action:
i have not been able to have the recall component replaced because the parts have not been available. I have tried 2 different land rover dealerships since Oct 2021 and the part has yet to be available due to low supply. the engine light is now on on my dashboard as part of this recall.
Additional Notes:
i have not been able to have the recall component replaced because the parts have not been available. I have tried 2 different land rover dealerships since Oct 2021 and the part has yet to be available due to low supply. the engine light is now on on my dashboard as part of this recall.
Mfg Campaign: 11477103
Recall Date: Aug 2, 2022
Land Rover
Defect Description:
SERVICE BRAKES
Potential Consequences:
Complete failure of the electronic parking braking system which locked the wheels and could not be unlocked. Diagnosed by repair shop as requiring a replacement of the electronic parking brake module. Vehicle mileage is about 50,000. Part is about $1,000. I have a 2011 Land Rover LR4 which suffered from the same issue. VIN for that one is SALAG2D49BA569119.
Corrective Action:
Complete failure of the electronic parking braking system which locked the wheels and could not be unlocked. Diagnosed by repair shop as requiring a replacement of the electronic parking brake module. Vehicle mileage is about 50,000. Part is about $1,000. I have a 2011 Land Rover LR4 which suffered from the same issue. VIN for that one is SALAG2D49BA569119.
Additional Notes:
Complete failure of the electronic parking braking system which locked the wheels and could not be unlocked. Diagnosed by repair shop as requiring a replacement of the electronic parking brake module. Vehicle mileage is about 50,000. Part is about $1,000. I have a 2011 Land Rover LR4 which suffered from the same issue. VIN for that one is SALAG2D49BA569119.
Mfg Campaign: 11465742
Recall Date: May 23, 2022
Land Rover
Defect Description:
ENGINE
Potential Consequences:
Driving on the belt line in Madison, Wisconsin on Mother’s Day and the engine just completely lost power and shut off. THERE WAS ABSOLUTELY NO WARNING ANYTHING WAS WRONG WITH THE CAR, no warning lights, nothing. Had to coast down an off ramp where a cop sat behind us and just waited for the tow truck to arrive. Engine was locked in gear and would not even try to start, we are lucky we were close to an exit or we would have caused an accident for sure. The car could not be placed in neutral. Attached is a recall that is exactly what happened to my vehicle.
Corrective Action:
Driving on the belt line in Madison, Wisconsin on Mother’s Day and the engine just completely lost power and shut off. THERE WAS ABSOLUTELY NO WARNING ANYTHING WAS WRONG WITH THE CAR, no warning lights, nothing. Had to coast down an off ramp where a cop sat behind us and just waited for the tow truck to arrive. Engine was locked in gear and would not even try to start, we are lucky we were close to an exit or we would have caused an accident for sure. The car could not be placed in neutral. Attached is a recall that is exactly what happened to my vehicle.
Additional Notes:
Driving on the belt line in Madison, Wisconsin on Mother’s Day and the engine just completely lost power and shut off. THERE WAS ABSOLUTELY NO WARNING ANYTHING WAS WRONG WITH THE CAR, no warning lights, nothing. Had to coast down an off ramp where a cop sat behind us and just waited for the tow truck to arrive. Engine was locked in gear and would not even try to start, we are lucky we were close to an exit or we would have caused an accident for sure. The car could not be placed in neutral. Attached is a recall that is exactly what happened to my vehicle.
Mfg Campaign: 11465641
Recall Date: May 22, 2022
Land Rover
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Land Rover LR4. The contact stated after reversing, he attempted to shift into drive(D) however, the gear shifter would not move and remained seized in reverse(R). There were no warning lights illuminated. The contact turned off the vehicle. The contact could not restart the vehicle as the gear shifter would not move into park(P). Upon investigating the issue online, the towing agent who arrived at the scene detached half of the console to reach the emergency release cable to move the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that the electronic switch needed to be replaced; however, the part was not available. The contact contacted several unknown dealers who confirmed that the part was not available. The vehicle was diagnosed but not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Land Rover LR4. The contact stated after reversing, he attempted to shift into drive(D) however, the gear shifter would not move and remained seized in reverse(R). There were no warning lights illuminated. The contact turned off the vehicle. The contact could not restart the vehicle as the gear shifter would not move into park(P). Upon investigating the issue online, the towing agent who arrived at the scene detached half of the console to reach the emergency release cable to move the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that the electronic switch needed to be replaced; however, the part was not available. The contact contacted several unknown dealers who confirmed that the part was not available. The vehicle was diagnosed but not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Land Rover LR4. The contact stated after reversing, he attempted to shift into drive(D) however, the gear shifter would not move and remained seized in reverse(R). There were no warning lights illuminated. The contact turned off the vehicle. The contact could not restart the vehicle as the gear shifter would not move into park(P). Upon investigating the issue online, the towing agent who arrived at the scene detached half of the console to reach the emergency release cable to move the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that the electronic switch needed to be replaced; however, the part was not available. The contact contacted several unknown dealers who confirmed that the part was not available. The vehicle was diagnosed but not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11460138
Recall Date: Apr 8, 2022
Land Rover
Defect Description:
ENGINE
Potential Consequences:
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Corrective Action:
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Additional Notes:
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Mfg Campaign: 11435852
Recall Date: Oct 7, 2021
Land Rover
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Corrective Action:
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Additional Notes:
I exited the highway and the vehicle was smoking. I traveled another 100 feet and the vehicle completely shut off. Smoke was pouring out of the engine compartment. I exited the vehicle and about a minute later the vehicle caught fire.
Mfg Campaign: 11435852
Recall Date: Oct 7, 2021
Land Rover
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS TANK DUST COVER CRACKED, LEAKING FRANK FUEL OVER THE TANK, ONTO VEHICLE COMPONENTS AND ONTO THE FLOOR WITH ASSOCIATED FUMES. VEHICLE LEAKED FUEL WHILE STATIONARY IN THE GARAGE, LEAKING FUMES INTO THE HOUSE. VEHICLE WAS TAKEN TO LAND ROVER FOR REPAIRS. REPAIR TEAM NOTED THIS IS A KNOWN ISSUE AND THE COVER WAS RE-DESIGNED. I WAS CHARGED APPROXIMATELY $800 FOR THE PART AND LABOR. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL.
Corrective Action:
GAS TANK DUST COVER CRACKED, LEAKING FRANK FUEL OVER THE TANK, ONTO VEHICLE COMPONENTS AND ONTO THE FLOOR WITH ASSOCIATED FUMES. VEHICLE LEAKED FUEL WHILE STATIONARY IN THE GARAGE, LEAKING FUMES INTO THE HOUSE. VEHICLE WAS TAKEN TO LAND ROVER FOR REPAIRS. REPAIR TEAM NOTED THIS IS A KNOWN ISSUE AND THE COVER WAS RE-DESIGNED. I WAS CHARGED APPROXIMATELY $800 FOR THE PART AND LABOR. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL.
Additional Notes:
GAS TANK DUST COVER CRACKED, LEAKING FRANK FUEL OVER THE TANK, ONTO VEHICLE COMPONENTS AND ONTO THE FLOOR WITH ASSOCIATED FUMES. VEHICLE LEAKED FUEL WHILE STATIONARY IN THE GARAGE, LEAKING FUMES INTO THE HOUSE. VEHICLE WAS TAKEN TO LAND ROVER FOR REPAIRS. REPAIR TEAM NOTED THIS IS A KNOWN ISSUE AND THE COVER WAS RE-DESIGNED. I WAS CHARGED APPROXIMATELY $800 FOR THE PART AND LABOR. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL.
Mfg Campaign: 11255062
Recall Date: Sep 12, 2019
Land Rover
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Corrective Action:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Additional Notes:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Mfg Campaign: 11222702
Recall Date: Jun 26, 2019
Land Rover
Defect Description:
ENGINE
Potential Consequences:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Corrective Action:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Additional Notes:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Mfg Campaign: 11222702
Recall Date: Jun 26, 2019
Land Rover
Defect Description:
STEERING
Potential Consequences:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Corrective Action:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Additional Notes:
MY 16 YEAR OLD SON WAS DRIVING THE 2016 LR4 THAT WE PURCHASED "PRE-CERTIFIED" LESS THAN 3 WEEKS AGO FROM FIELD'S LR IN NORTHBROOK ILLINOIS. GOING 68 ON THE HIGHWAY, THE WHEEL STARTED TO LOCK UP, THE GAS PEDDLE FAILED, AND SMOKE STARTED COMING THROUGH THE VENTS. HE WAS ABLE TO KEEP A COOL HEAD FOR A NEW DRIVER AND GET TO SIDE OF ROAD BY SHEER LUCK THAT THE ROAD VEERED TO THE LEFT. ONCE IN PARK MORE SMOKE CAME THROUGH VENTS AND HE AND HIS FRIEND JUMPED OUT AND RAN, WHILE THE ENGINE CONTINUED TO CATCH FIRE AND EVENTUALLY BLOW UP, AS SHOWN IN THE VIDEO BELOW. POST EXPLOSION PICTURES ATTACHED TOO.
Mfg Campaign: 11222702
Recall Date: Jun 26, 2019
Land Rover
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11208737
Recall Date: May 20, 2019
Land Rover
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LAND ROVER LR4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. MOMENTS LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO LAND ROVER PASADENA (3485 EAST COLORADO BLVD, PASADENA, CA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO MECHANICAL FAILURE CODES WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11208737
Recall Date: May 20, 2019
Land Rover
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Corrective Action:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Additional Notes:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Mfg Campaign: 11111340
Recall Date: Jul 14, 2018
Land Rover
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Corrective Action:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Additional Notes:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Mfg Campaign: 11111340
Recall Date: Jul 14, 2018
Land Rover
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Corrective Action:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Additional Notes:
WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, THE FOLLOWING ALERTS STARTED TO DISPLAY: CHARGING SYATEM FAULT; ABS FAULT; STABILITY CONTROL NOT AVAILABLE; EMERGENCY BRAKE ASSIST NOT AVAILABLE; TRANSMISSION FAULT. THE CAR THEN SUDDENLY DROP THE SPEED FROM ABOUT 45 MPH TO ABOUT 10 MPH, CAUSING A NEAR MISS WITH THE CARS BEHING US.THE ENGINE STARTED TO SHAKE AND VIBRATE AND SOUND ROUGH. I WAS ABLE TO PULL OVER BEFORE THE ENGINE QUIT AT ALL, AND THEN THE MESSAGE "LOW BATTERY, PLEASE START ENGINE" APPEARED. TRIED TO RE-START BUT THERE WAS NO REACTION ON THE CAR.
Mfg Campaign: 11111340
Recall Date: Jul 14, 2018
Land Rover
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR WAS RUNNING, BUT IN PARK (PARKING BRAKE OFF). I WENT TO THE BACK TO GET SOMETHING OUT (I WAS DROPPING SOMETHING OFF AT A NEIGHBOR'S) AND THE BACK TAILGATE WOULDN'T OPEN. WENT BACK, OPENED DOOR AND PRESSED UNLOCK BUTTON ON DOOR. STILL WOULDN'T OPEN (WHICH I REALIZE NOW PROBABLY IS BECAUSE THE CAR WASNT ACTUALLY IN PARK). I THOUGHT IT WAS BECAUSE THE CAR WAS ON, SO I REACHED IN TO PRESS BUTTON TO TURN IT OFF. CAR BEGAN QUICKLY ROLLING BACK DOWN THE DRIVEWAY. I JUMPED IN AND PRESSED THE BRAKE, FORTUNATELY NO INJURY, BUT VERY SCARY. STRANGE, BECAUSE USUALLY WHEN YOU TURN IT OFF IT PUTS ITSELF INTO PARK IF YOU HAVENT TURNED THE DIAL TO DO IT YOURSELF. COULD HAVE BEEN VERY BAD, AND SO THANKFUL NO ONE WAS HURT.
Corrective Action:
CAR WAS RUNNING, BUT IN PARK (PARKING BRAKE OFF). I WENT TO THE BACK TO GET SOMETHING OUT (I WAS DROPPING SOMETHING OFF AT A NEIGHBOR'S) AND THE BACK TAILGATE WOULDN'T OPEN. WENT BACK, OPENED DOOR AND PRESSED UNLOCK BUTTON ON DOOR. STILL WOULDN'T OPEN (WHICH I REALIZE NOW PROBABLY IS BECAUSE THE CAR WASNT ACTUALLY IN PARK). I THOUGHT IT WAS BECAUSE THE CAR WAS ON, SO I REACHED IN TO PRESS BUTTON TO TURN IT OFF. CAR BEGAN QUICKLY ROLLING BACK DOWN THE DRIVEWAY. I JUMPED IN AND PRESSED THE BRAKE, FORTUNATELY NO INJURY, BUT VERY SCARY. STRANGE, BECAUSE USUALLY WHEN YOU TURN IT OFF IT PUTS ITSELF INTO PARK IF YOU HAVENT TURNED THE DIAL TO DO IT YOURSELF. COULD HAVE BEEN VERY BAD, AND SO THANKFUL NO ONE WAS HURT.
Additional Notes:
CAR WAS RUNNING, BUT IN PARK (PARKING BRAKE OFF). I WENT TO THE BACK TO GET SOMETHING OUT (I WAS DROPPING SOMETHING OFF AT A NEIGHBOR'S) AND THE BACK TAILGATE WOULDN'T OPEN. WENT BACK, OPENED DOOR AND PRESSED UNLOCK BUTTON ON DOOR. STILL WOULDN'T OPEN (WHICH I REALIZE NOW PROBABLY IS BECAUSE THE CAR WASNT ACTUALLY IN PARK). I THOUGHT IT WAS BECAUSE THE CAR WAS ON, SO I REACHED IN TO PRESS BUTTON TO TURN IT OFF. CAR BEGAN QUICKLY ROLLING BACK DOWN THE DRIVEWAY. I JUMPED IN AND PRESSED THE BRAKE, FORTUNATELY NO INJURY, BUT VERY SCARY. STRANGE, BECAUSE USUALLY WHEN YOU TURN IT OFF IT PUTS ITSELF INTO PARK IF YOU HAVENT TURNED THE DIAL TO DO IT YOURSELF. COULD HAVE BEEN VERY BAD, AND SO THANKFUL NO ONE WAS HURT.
Mfg Campaign: 11083882
Recall Date: Apr 8, 2018
Land Rover
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR WAS RUNNING, BUT IN PARK (PARKING BRAKE OFF). I WENT TO THE BACK TO GET SOMETHING OUT (I WAS DROPPING SOMETHING OFF AT A NEIGHBOR'S) AND THE BACK TAILGATE WOULDN'T OPEN. WENT BACK, OPENED DOOR AND PRESSED UNLOCK BUTTON ON DOOR. STILL WOULDN'T OPEN (WHICH I REALIZE NOW PROBABLY IS BECAUSE THE CAR WASNT ACTUALLY IN PARK). I THOUGHT IT WAS BECAUSE THE CAR WAS ON, SO I REACHED IN TO PRESS BUTTON TO TURN IT OFF. CAR BEGAN QUICKLY ROLLING BACK DOWN THE DRIVEWAY. I JUMPED IN AND PRESSED THE BRAKE, FORTUNATELY NO INJURY, BUT VERY SCARY. STRANGE, BECAUSE USUALLY WHEN YOU TURN IT OFF IT PUTS ITSELF INTO PARK IF YOU HAVENT TURNED THE DIAL TO DO IT YOURSELF. COULD HAVE BEEN VERY BAD, AND SO THANKFUL NO ONE WAS HURT.
Corrective Action:
CAR WAS RUNNING, BUT IN PARK (PARKING BRAKE OFF). I WENT TO THE BACK TO GET SOMETHING OUT (I WAS DROPPING SOMETHING OFF AT A NEIGHBOR'S) AND THE BACK TAILGATE WOULDN'T OPEN. WENT BACK, OPENED DOOR AND PRESSED UNLOCK BUTTON ON DOOR. STILL WOULDN'T OPEN (WHICH I REALIZE NOW PROBABLY IS BECAUSE THE CAR WASNT ACTUALLY IN PARK). I THOUGHT IT WAS BECAUSE THE CAR WAS ON, SO I REACHED IN TO PRESS BUTTON TO TURN IT OFF. CAR BEGAN QUICKLY ROLLING BACK DOWN THE DRIVEWAY. I JUMPED IN AND PRESSED THE BRAKE, FORTUNATELY NO INJURY, BUT VERY SCARY. STRANGE, BECAUSE USUALLY WHEN YOU TURN IT OFF IT PUTS ITSELF INTO PARK IF YOU HAVENT TURNED THE DIAL TO DO IT YOURSELF. COULD HAVE BEEN VERY BAD, AND SO THANKFUL NO ONE WAS HURT.
Additional Notes:
CAR WAS RUNNING, BUT IN PARK (PARKING BRAKE OFF). I WENT TO THE BACK TO GET SOMETHING OUT (I WAS DROPPING SOMETHING OFF AT A NEIGHBOR'S) AND THE BACK TAILGATE WOULDN'T OPEN. WENT BACK, OPENED DOOR AND PRESSED UNLOCK BUTTON ON DOOR. STILL WOULDN'T OPEN (WHICH I REALIZE NOW PROBABLY IS BECAUSE THE CAR WASNT ACTUALLY IN PARK). I THOUGHT IT WAS BECAUSE THE CAR WAS ON, SO I REACHED IN TO PRESS BUTTON TO TURN IT OFF. CAR BEGAN QUICKLY ROLLING BACK DOWN THE DRIVEWAY. I JUMPED IN AND PRESSED THE BRAKE, FORTUNATELY NO INJURY, BUT VERY SCARY. STRANGE, BECAUSE USUALLY WHEN YOU TURN IT OFF IT PUTS ITSELF INTO PARK IF YOU HAVENT TURNED THE DIAL TO DO IT YOURSELF. COULD HAVE BEEN VERY BAD, AND SO THANKFUL NO ONE WAS HURT.
Mfg Campaign: 11083882
Recall Date: Apr 8, 2018
Land Rover
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WIRING HARNESS OF TWO YEAR OLD LAND ROVER LR4 LIKELY CONSTRUCTED OF SOY WIRES. RODENTS ARE ATTRACTED TO THE WIRES AND EAT THEM REGULARLY. THIS CAUSES REDUCED SAFETY THROUGH A COMPROMISED ELECTRICAL SYSTEM. MANUFACTURER AND DEALER REFUSES TO RECALL VEHICLES AND RE-INSTALL WITH APPROPRIATE AND SAFE WIRING. FURTHER, BOTH MANUFACTURER AND DEALER PUSH COST OF REPAIR ($1200) TO CONSUMER AND WILL NOT HONOR WARRANTY. CONSTRUCTING A WIRING HARNESS OUT OF MATERIALS ATTRACTIVE TO RODENTS APPEARS TO THIS ENGINEER TO BE A CLEAR DESIGN DEFECT THAT PUTS DRIVERS, PASSENGERS AND THE GENERAL PUBLIC AT RISK. WOULD LIKE TO SEE MANUFACTURER RECALL VEHICLES WITH RODENT COMPROMISED WIRING AND REPLACE WITH NEW, RODENT RESISTANT WIRING. THIS IS COMMON PROBLEM KNOWN TO ALL MANUFACTURERS. THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST VARIOUS MANUFACTURERS. LAND ROVER KNOWS, OR SHOULD KNOW, THE DANGER OF THIS TYPE OF WIRING. THIS PROBLEM APPEARED IN MY VEHICLE DURING NORMAL USE AND NORMAL STORAGE IN A SUBURBAN DRIVEWAY. I DO NOT TRAIN, BREED, WORK TO ATTRACT, OR DO RESEARCH WITH RODENTS.
Corrective Action:
WIRING HARNESS OF TWO YEAR OLD LAND ROVER LR4 LIKELY CONSTRUCTED OF SOY WIRES. RODENTS ARE ATTRACTED TO THE WIRES AND EAT THEM REGULARLY. THIS CAUSES REDUCED SAFETY THROUGH A COMPROMISED ELECTRICAL SYSTEM. MANUFACTURER AND DEALER REFUSES TO RECALL VEHICLES AND RE-INSTALL WITH APPROPRIATE AND SAFE WIRING. FURTHER, BOTH MANUFACTURER AND DEALER PUSH COST OF REPAIR ($1200) TO CONSUMER AND WILL NOT HONOR WARRANTY. CONSTRUCTING A WIRING HARNESS OUT OF MATERIALS ATTRACTIVE TO RODENTS APPEARS TO THIS ENGINEER TO BE A CLEAR DESIGN DEFECT THAT PUTS DRIVERS, PASSENGERS AND THE GENERAL PUBLIC AT RISK. WOULD LIKE TO SEE MANUFACTURER RECALL VEHICLES WITH RODENT COMPROMISED WIRING AND REPLACE WITH NEW, RODENT RESISTANT WIRING. THIS IS COMMON PROBLEM KNOWN TO ALL MANUFACTURERS. THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST VARIOUS MANUFACTURERS. LAND ROVER KNOWS, OR SHOULD KNOW, THE DANGER OF THIS TYPE OF WIRING. THIS PROBLEM APPEARED IN MY VEHICLE DURING NORMAL USE AND NORMAL STORAGE IN A SUBURBAN DRIVEWAY. I DO NOT TRAIN, BREED, WORK TO ATTRACT, OR DO RESEARCH WITH RODENTS.
Additional Notes:
WIRING HARNESS OF TWO YEAR OLD LAND ROVER LR4 LIKELY CONSTRUCTED OF SOY WIRES. RODENTS ARE ATTRACTED TO THE WIRES AND EAT THEM REGULARLY. THIS CAUSES REDUCED SAFETY THROUGH A COMPROMISED ELECTRICAL SYSTEM. MANUFACTURER AND DEALER REFUSES TO RECALL VEHICLES AND RE-INSTALL WITH APPROPRIATE AND SAFE WIRING. FURTHER, BOTH MANUFACTURER AND DEALER PUSH COST OF REPAIR ($1200) TO CONSUMER AND WILL NOT HONOR WARRANTY. CONSTRUCTING A WIRING HARNESS OUT OF MATERIALS ATTRACTIVE TO RODENTS APPEARS TO THIS ENGINEER TO BE A CLEAR DESIGN DEFECT THAT PUTS DRIVERS, PASSENGERS AND THE GENERAL PUBLIC AT RISK. WOULD LIKE TO SEE MANUFACTURER RECALL VEHICLES WITH RODENT COMPROMISED WIRING AND REPLACE WITH NEW, RODENT RESISTANT WIRING. THIS IS COMMON PROBLEM KNOWN TO ALL MANUFACTURERS. THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST VARIOUS MANUFACTURERS. LAND ROVER KNOWS, OR SHOULD KNOW, THE DANGER OF THIS TYPE OF WIRING. THIS PROBLEM APPEARED IN MY VEHICLE DURING NORMAL USE AND NORMAL STORAGE IN A SUBURBAN DRIVEWAY. I DO NOT TRAIN, BREED, WORK TO ATTRACT, OR DO RESEARCH WITH RODENTS.
Mfg Campaign: 11061967
Recall Date: Jan 10, 2018
Land Rover
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON TWO SEPARATE OCCASIONS WITHIN SIX MONTHS OF EACH OTHER IN JULY AND THEN NOVEMBER OF 2017 A SMALL PEBBLE HITTING THE WINDSHIELD WHILE DRIVING ON THE EXPRESSWAY CAUSED AN INSTANT SHATTERING CRACK THROUGHOUT THE WINDSHIELD. THIS WAS NOT A DIVOT OR NICK BUT A SHATTERING CRACK IN EACH CASE. THIS WAS ALSO NOT SOME LARGE OBJECT THAT HIT THE WINDSHIELD BUT STANDARD TYPE OF MINOR DEBRIS THAT FLEW UP FROM THE ROAD. I REPORTED THE INCIDENT TO LAND ROVER NORTH AMERICA WHO SAID THEY WOULD TAKE NO ACTION AND ADVISED ME TO NOTIFY THE APPROPRIATE GOVERNMENT AUTHORITY ON THE NATURE OF THE UNSAFE PRODUCT DEFECT THAT I HAD EXPERIENCED WHICH I AM NOW DOING. I HAVE NEVER HAD SUCH AN INCIDENT OCCUR IN MORE THAN 40 YEARS OF OPERATING AUTOMOBILES AND BELIEVE THE NATURE OF THE CONSTRUCTION OF THE WINDSHIELD ON THIS CAR IS FLAWED TO HANDLE NORMAL DRIVING CONDITIONS.
Corrective Action:
ON TWO SEPARATE OCCASIONS WITHIN SIX MONTHS OF EACH OTHER IN JULY AND THEN NOVEMBER OF 2017 A SMALL PEBBLE HITTING THE WINDSHIELD WHILE DRIVING ON THE EXPRESSWAY CAUSED AN INSTANT SHATTERING CRACK THROUGHOUT THE WINDSHIELD. THIS WAS NOT A DIVOT OR NICK BUT A SHATTERING CRACK IN EACH CASE. THIS WAS ALSO NOT SOME LARGE OBJECT THAT HIT THE WINDSHIELD BUT STANDARD TYPE OF MINOR DEBRIS THAT FLEW UP FROM THE ROAD. I REPORTED THE INCIDENT TO LAND ROVER NORTH AMERICA WHO SAID THEY WOULD TAKE NO ACTION AND ADVISED ME TO NOTIFY THE APPROPRIATE GOVERNMENT AUTHORITY ON THE NATURE OF THE UNSAFE PRODUCT DEFECT THAT I HAD EXPERIENCED WHICH I AM NOW DOING. I HAVE NEVER HAD SUCH AN INCIDENT OCCUR IN MORE THAN 40 YEARS OF OPERATING AUTOMOBILES AND BELIEVE THE NATURE OF THE CONSTRUCTION OF THE WINDSHIELD ON THIS CAR IS FLAWED TO HANDLE NORMAL DRIVING CONDITIONS.
Additional Notes:
ON TWO SEPARATE OCCASIONS WITHIN SIX MONTHS OF EACH OTHER IN JULY AND THEN NOVEMBER OF 2017 A SMALL PEBBLE HITTING THE WINDSHIELD WHILE DRIVING ON THE EXPRESSWAY CAUSED AN INSTANT SHATTERING CRACK THROUGHOUT THE WINDSHIELD. THIS WAS NOT A DIVOT OR NICK BUT A SHATTERING CRACK IN EACH CASE. THIS WAS ALSO NOT SOME LARGE OBJECT THAT HIT THE WINDSHIELD BUT STANDARD TYPE OF MINOR DEBRIS THAT FLEW UP FROM THE ROAD. I REPORTED THE INCIDENT TO LAND ROVER NORTH AMERICA WHO SAID THEY WOULD TAKE NO ACTION AND ADVISED ME TO NOTIFY THE APPROPRIATE GOVERNMENT AUTHORITY ON THE NATURE OF THE UNSAFE PRODUCT DEFECT THAT I HAD EXPERIENCED WHICH I AM NOW DOING. I HAVE NEVER HAD SUCH AN INCIDENT OCCUR IN MORE THAN 40 YEARS OF OPERATING AUTOMOBILES AND BELIEVE THE NATURE OF THE CONSTRUCTION OF THE WINDSHIELD ON THIS CAR IS FLAWED TO HANDLE NORMAL DRIVING CONDITIONS.
Mfg Campaign: 11051090
Recall Date: Nov 28, 2017
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