Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P095
Recall Date: Dec 29, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2016-2017 Land Rover Discovery Sport vehicles manufactured May 30, 2016, to August 24, 2016, and 2016-2017 Range Rover Evoque vehicles manufactured June 7, 2016, to August 26, 2016. The affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q650/Q651
Recall Date: Dec 9, 2016
Consumer Complaints
52 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while she was in a drive-thru line and depressing the brake pedal, the pedal went to the floorboard. The contact stated that there were no warning lights illuminated. The contact stated that she then slowly drove her vehicle to the dealer, where the vehicle remained unrepaired. The contact stated that she was informed that the brake line on the driver’s side had ruptured and needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while she was in a drive-thru line and depressing the brake pedal, the pedal went to the floorboard. The contact stated that there were no warning lights illuminated. The contact stated that she then slowly drove her vehicle to the dealer, where the vehicle remained unrepaired. The contact stated that she was informed that the brake line on the driver’s side had ruptured and needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while she was in a drive-thru line and depressing the brake pedal, the pedal went to the floorboard. The contact stated that there were no warning lights illuminated. The contact stated that she then slowly drove her vehicle to the dealer, where the vehicle remained unrepaired. The contact stated that she was informed that the brake line on the driver’s side had ruptured and needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Mfg Campaign: 11466073
Recall Date: May 25, 2022
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On two separate occasions the front brake line burst on Drivers side first then one year later on passenger side. Brake Pedal immediately to floor. Dealer states faulty parts First time was on freeway at speed and was able to coast to side of road second time luckily as i was pulling into parking spot and curb stopped me.
Corrective Action:
On two separate occasions the front brake line burst on Drivers side first then one year later on passenger side. Brake Pedal immediately to floor. Dealer states faulty parts First time was on freeway at speed and was able to coast to side of road second time luckily as i was pulling into parking spot and curb stopped me.
Additional Notes:
On two separate occasions the front brake line burst on Drivers side first then one year later on passenger side. Brake Pedal immediately to floor. Dealer states faulty parts First time was on freeway at speed and was able to coast to side of road second time luckily as i was pulling into parking spot and curb stopped me.
Mfg Campaign: 11465008
Recall Date: May 17, 2022
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Corrective Action:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Additional Notes:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Mfg Campaign: 11457501
Recall Date: Mar 20, 2022
Jaguar Land Rover North America, Llc
Defect Description:
WHEELS
Potential Consequences:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Corrective Action:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Additional Notes:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Mfg Campaign: 11457501
Recall Date: Mar 20, 2022
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Corrective Action:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Additional Notes:
Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000
Mfg Campaign: 11457501
Recall Date: Mar 20, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Cam position sensor failure, timing chain tensioner failure, valve cover cracked.
Corrective Action:
Cam position sensor failure, timing chain tensioner failure, valve cover cracked.
Additional Notes:
Cam position sensor failure, timing chain tensioner failure, valve cover cracked.
Mfg Campaign: 11447548
Recall Date: Jan 14, 2022
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.
Corrective Action:
I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.
Additional Notes:
I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.
Mfg Campaign: 11434297
Recall Date: Sep 24, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.
Corrective Action:
I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.
Additional Notes:
I purchased a used 2017 Disco sport last July in great condition. After one year of driving it, and reaching a total of 70k miles, the camshaft intake actuator broke off, separating from the car. Clearly highlighting a textbook NHTSA “critical safety defect”. I only noticed the issue due to the check engine light and an engine fluttering noise. My local LR technician openly confirmed with me that this routinely happens with the 2015-2017 discovery sport and other Evoque models, as reported in LR’s technical bulletin (LTB00916NAS5 - Intake Camshaft Variable Cam Timing Actuator - Component Failure). In order to to fix this part I was been quoted $2362.00, and was told the part is essentially the same and could likely break again, putting myself and passengers at serious risk. When I told Land Rover’s customer service center of the issue they said they are not responsible since the warranty only cover the first 50k miles. Since this has been acknowledged by Land Rover as a common component failure, which has led to the part being on back order, it warrants LR to submit a formal recall on the part. Fixing it should also be free of charge. I feel it is unethical and irresponsible to Land Rover’s customers, to expect them to pay for an engineering failure both with their wallet and potentially their lives.
Mfg Campaign: 11434297
Recall Date: Sep 24, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have received many faults since owning this car (purchased: 10/19/2019); child safety-restraint fault, gear-box failure, turn signal in-operable intermittently Occurred approx. 11/2/2019 - The failure in turn signals intermittently almost resulted in a collision with someone speeding down the turning lane as I was merging over, the other drivers speed required him to travel into oncoming lanes to safely get around me without collision. Taken to Land Rover servicing center and in their possession from approx. 11/2/19 - 2/3/2020 - after having the car back for 9 days started to receiving the same fault messages, was taken back to Land Rover and in their possession from 2/13/2020 - 4/21/2020 Occurred approx. 6/1 - car completely lost acceleration on the freeway with a "gear box" fault message and was unable to accelerate in the middle of construction with reduced/split lanes with very few safe pull out areas for emergencies leading to impeding traffic due to no acceleration, using the quickly decelerating speed I had to get to an area I could pull far enough off of the freeway. After pulling off the side of the road and restarting the car in attempt to get to a exit ramp or safer location, I was presented with the same fault message and the car would not accelerate. Car had to be towed from location to Land Rover servicing center on 6/1/2021 - current. Vehicle has been inspected by Land Rover service department for extensive periods of time on several occasions, each time I am told they are unable to replicate the issue to find the problem therefore are unable to resolve the electrical faults that are risking my safety and other drivers. Each time the car is returned to me, similar electrical faults have appeared with no resolution. No insurance/police reports as physical damage/accidents. Can provide documentation of incidents and prior logs at a later time/upon request. Do not currently have access to a scanner. Car is available upon request for inspection
Corrective Action:
I have received many faults since owning this car (purchased: 10/19/2019); child safety-restraint fault, gear-box failure, turn signal in-operable intermittently Occurred approx. 11/2/2019 - The failure in turn signals intermittently almost resulted in a collision with someone speeding down the turning lane as I was merging over, the other drivers speed required him to travel into oncoming lanes to safely get around me without collision. Taken to Land Rover servicing center and in their possession from approx. 11/2/19 - 2/3/2020 - after having the car back for 9 days started to receiving the same fault messages, was taken back to Land Rover and in their possession from 2/13/2020 - 4/21/2020 Occurred approx. 6/1 - car completely lost acceleration on the freeway with a "gear box" fault message and was unable to accelerate in the middle of construction with reduced/split lanes with very few safe pull out areas for emergencies leading to impeding traffic due to no acceleration, using the quickly decelerating speed I had to get to an area I could pull far enough off of the freeway. After pulling off the side of the road and restarting the car in attempt to get to a exit ramp or safer location, I was presented with the same fault message and the car would not accelerate. Car had to be towed from location to Land Rover servicing center on 6/1/2021 - current. Vehicle has been inspected by Land Rover service department for extensive periods of time on several occasions, each time I am told they are unable to replicate the issue to find the problem therefore are unable to resolve the electrical faults that are risking my safety and other drivers. Each time the car is returned to me, similar electrical faults have appeared with no resolution. No insurance/police reports as physical damage/accidents. Can provide documentation of incidents and prior logs at a later time/upon request. Do not currently have access to a scanner. Car is available upon request for inspection
Additional Notes:
I have received many faults since owning this car (purchased: 10/19/2019); child safety-restraint fault, gear-box failure, turn signal in-operable intermittently Occurred approx. 11/2/2019 - The failure in turn signals intermittently almost resulted in a collision with someone speeding down the turning lane as I was merging over, the other drivers speed required him to travel into oncoming lanes to safely get around me without collision. Taken to Land Rover servicing center and in their possession from approx. 11/2/19 - 2/3/2020 - after having the car back for 9 days started to receiving the same fault messages, was taken back to Land Rover and in their possession from 2/13/2020 - 4/21/2020 Occurred approx. 6/1 - car completely lost acceleration on the freeway with a "gear box" fault message and was unable to accelerate in the middle of construction with reduced/split lanes with very few safe pull out areas for emergencies leading to impeding traffic due to no acceleration, using the quickly decelerating speed I had to get to an area I could pull far enough off of the freeway. After pulling off the side of the road and restarting the car in attempt to get to a exit ramp or safer location, I was presented with the same fault message and the car would not accelerate. Car had to be towed from location to Land Rover servicing center on 6/1/2021 - current. Vehicle has been inspected by Land Rover service department for extensive periods of time on several occasions, each time I am told they are unable to replicate the issue to find the problem therefore are unable to resolve the electrical faults that are risking my safety and other drivers. Each time the car is returned to me, similar electrical faults have appeared with no resolution. No insurance/police reports as physical damage/accidents. Can provide documentation of incidents and prior logs at a later time/upon request. Do not currently have access to a scanner. Car is available upon request for inspection
Mfg Campaign: 11432229
Recall Date: Sep 8, 2021
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have received many faults since owning this car (purchased: 10/19/2019); child safety-restraint fault, gear-box failure, turn signal in-operable intermittently Occurred approx. 11/2/2019 - The failure in turn signals intermittently almost resulted in a collision with someone speeding down the turning lane as I was merging over, the other drivers speed required him to travel into oncoming lanes to safely get around me without collision. Taken to Land Rover servicing center and in their possession from approx. 11/2/19 - 2/3/2020 - after having the car back for 9 days started to receiving the same fault messages, was taken back to Land Rover and in their possession from 2/13/2020 - 4/21/2020 Occurred approx. 6/1 - car completely lost acceleration on the freeway with a "gear box" fault message and was unable to accelerate in the middle of construction with reduced/split lanes with very few safe pull out areas for emergencies leading to impeding traffic due to no acceleration, using the quickly decelerating speed I had to get to an area I could pull far enough off of the freeway. After pulling off the side of the road and restarting the car in attempt to get to a exit ramp or safer location, I was presented with the same fault message and the car would not accelerate. Car had to be towed from location to Land Rover servicing center on 6/1/2021 - current. Vehicle has been inspected by Land Rover service department for extensive periods of time on several occasions, each time I am told they are unable to replicate the issue to find the problem therefore are unable to resolve the electrical faults that are risking my safety and other drivers. Each time the car is returned to me, similar electrical faults have appeared with no resolution. No insurance/police reports as physical damage/accidents. Can provide documentation of incidents and prior logs at a later time/upon request. Do not currently have access to a scanner. Car is available upon request for inspection
Corrective Action:
I have received many faults since owning this car (purchased: 10/19/2019); child safety-restraint fault, gear-box failure, turn signal in-operable intermittently Occurred approx. 11/2/2019 - The failure in turn signals intermittently almost resulted in a collision with someone speeding down the turning lane as I was merging over, the other drivers speed required him to travel into oncoming lanes to safely get around me without collision. Taken to Land Rover servicing center and in their possession from approx. 11/2/19 - 2/3/2020 - after having the car back for 9 days started to receiving the same fault messages, was taken back to Land Rover and in their possession from 2/13/2020 - 4/21/2020 Occurred approx. 6/1 - car completely lost acceleration on the freeway with a "gear box" fault message and was unable to accelerate in the middle of construction with reduced/split lanes with very few safe pull out areas for emergencies leading to impeding traffic due to no acceleration, using the quickly decelerating speed I had to get to an area I could pull far enough off of the freeway. After pulling off the side of the road and restarting the car in attempt to get to a exit ramp or safer location, I was presented with the same fault message and the car would not accelerate. Car had to be towed from location to Land Rover servicing center on 6/1/2021 - current. Vehicle has been inspected by Land Rover service department for extensive periods of time on several occasions, each time I am told they are unable to replicate the issue to find the problem therefore are unable to resolve the electrical faults that are risking my safety and other drivers. Each time the car is returned to me, similar electrical faults have appeared with no resolution. No insurance/police reports as physical damage/accidents. Can provide documentation of incidents and prior logs at a later time/upon request. Do not currently have access to a scanner. Car is available upon request for inspection
Additional Notes:
I have received many faults since owning this car (purchased: 10/19/2019); child safety-restraint fault, gear-box failure, turn signal in-operable intermittently Occurred approx. 11/2/2019 - The failure in turn signals intermittently almost resulted in a collision with someone speeding down the turning lane as I was merging over, the other drivers speed required him to travel into oncoming lanes to safely get around me without collision. Taken to Land Rover servicing center and in their possession from approx. 11/2/19 - 2/3/2020 - after having the car back for 9 days started to receiving the same fault messages, was taken back to Land Rover and in their possession from 2/13/2020 - 4/21/2020 Occurred approx. 6/1 - car completely lost acceleration on the freeway with a "gear box" fault message and was unable to accelerate in the middle of construction with reduced/split lanes with very few safe pull out areas for emergencies leading to impeding traffic due to no acceleration, using the quickly decelerating speed I had to get to an area I could pull far enough off of the freeway. After pulling off the side of the road and restarting the car in attempt to get to a exit ramp or safer location, I was presented with the same fault message and the car would not accelerate. Car had to be towed from location to Land Rover servicing center on 6/1/2021 - current. Vehicle has been inspected by Land Rover service department for extensive periods of time on several occasions, each time I am told they are unable to replicate the issue to find the problem therefore are unable to resolve the electrical faults that are risking my safety and other drivers. Each time the car is returned to me, similar electrical faults have appeared with no resolution. No insurance/police reports as physical damage/accidents. Can provide documentation of incidents and prior logs at a later time/upon request. Do not currently have access to a scanner. Car is available upon request for inspection
Mfg Campaign: 11432229
Recall Date: Sep 8, 2021
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door hinge cables within the door panels comes loose. This prevents the passenger the ability to open the door of the vehicle from the inside. At first my front passenger door came loose so I took it back to the Land Rover dealership and had it fixed by them removing the panel and re-hooking the door cable. Now my driver front door has come loose and I am unable to open my door from the inside. I am now currently waiting on the Land Rover dealership to return my calls to have this fixed. At first this was aggravating, however this is now a safety issue. I have an infant who began gagging and I was unable to get out of the car to get to my backseat to assist my baby from possibly chocking. I had to adjust my seat and then crawl over the seat to escape out the passenger door. This would be an even greater safety concern for the disable, in the case of an accident, or even a fire.
Corrective Action:
The door hinge cables within the door panels comes loose. This prevents the passenger the ability to open the door of the vehicle from the inside. At first my front passenger door came loose so I took it back to the Land Rover dealership and had it fixed by them removing the panel and re-hooking the door cable. Now my driver front door has come loose and I am unable to open my door from the inside. I am now currently waiting on the Land Rover dealership to return my calls to have this fixed. At first this was aggravating, however this is now a safety issue. I have an infant who began gagging and I was unable to get out of the car to get to my backseat to assist my baby from possibly chocking. I had to adjust my seat and then crawl over the seat to escape out the passenger door. This would be an even greater safety concern for the disable, in the case of an accident, or even a fire.
Additional Notes:
The door hinge cables within the door panels comes loose. This prevents the passenger the ability to open the door of the vehicle from the inside. At first my front passenger door came loose so I took it back to the Land Rover dealership and had it fixed by them removing the panel and re-hooking the door cable. Now my driver front door has come loose and I am unable to open my door from the inside. I am now currently waiting on the Land Rover dealership to return my calls to have this fixed. At first this was aggravating, however this is now a safety issue. I have an infant who began gagging and I was unable to get out of the car to get to my backseat to assist my baby from possibly chocking. I had to adjust my seat and then crawl over the seat to escape out the passenger door. This would be an even greater safety concern for the disable, in the case of an accident, or even a fire.
Mfg Campaign: 11429729
Recall Date: Aug 19, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT BECAME AWARE THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE. SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE STALLED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA, AVENUE, ANAHEIM, CA, 92807, (714) 646-7053) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED FAILURE CODES AT THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR. THE DEALER REPLACED THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THE THAT THE VEHICLE CRUISE CONTROL FAILED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,028.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT BECAME AWARE THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE. SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE STALLED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA, AVENUE, ANAHEIM, CA, 92807, (714) 646-7053) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED FAILURE CODES AT THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR. THE DEALER REPLACED THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THE THAT THE VEHICLE CRUISE CONTROL FAILED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,028.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT BECAME AWARE THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE. SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE STALLED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA, AVENUE, ANAHEIM, CA, 92807, (714) 646-7053) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED FAILURE CODES AT THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR. THE DEALER REPLACED THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THE THAT THE VEHICLE CRUISE CONTROL FAILED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,028.
Mfg Campaign: 11397436
Recall Date: Feb 22, 2021
Jaguar Land Rover North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT BECAME AWARE THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE. SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE STALLED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA, AVENUE, ANAHEIM, CA, 92807, (714) 646-7053) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED FAILURE CODES AT THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR. THE DEALER REPLACED THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THE THAT THE VEHICLE CRUISE CONTROL FAILED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,028.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT BECAME AWARE THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE. SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE STALLED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA, AVENUE, ANAHEIM, CA, 92807, (714) 646-7053) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED FAILURE CODES AT THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR. THE DEALER REPLACED THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THE THAT THE VEHICLE CRUISE CONTROL FAILED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,028.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT BECAME AWARE THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE. SEVERAL DAYS LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE STALLED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA, AVENUE, ANAHEIM, CA, 92807, (714) 646-7053) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED FAILURE CODES AT THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR. THE DEALER REPLACED THE CANISTER PURGE SOLENOID AND THE OXYGEN SENSOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THE THAT THE VEHICLE CRUISE CONTROL FAILED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,028.
Mfg Campaign: 11397436
Recall Date: Feb 22, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED EVERY 12,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA AVE, ANAHEIM, CA 92807, (714) 646-7053) WHERE IT WAS DIAGNOSED WITH NEEDING THE AIR FILTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE ISSUE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,525.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED EVERY 12,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA AVE, ANAHEIM, CA 92807, (714) 646-7053) WHERE IT WAS DIAGNOSED WITH NEEDING THE AIR FILTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE ISSUE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,525.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LAND ROVER DISCOVERY SPORT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED EVERY 12,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JAGUAR LAND ROVER ANAHEIM HILLS (5401 E. LA PALMA AVE, ANAHEIM, CA 92807, (714) 646-7053) WHERE IT WAS DIAGNOSED WITH NEEDING THE AIR FILTER TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE ISSUE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,525.
Mfg Campaign: 11391082
Recall Date: Feb 1, 2021
Jaguar Cars, Ltd.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WOULD ACCELERATE NORMALLY THAN OUT OF THE BLUE. IT LOOSES POWER, ENGINE LIGHT ILLUMINATING ADVISING NOT TO CONTINUE DRIVING. CODE ADVISING P0299 'TURBO CHARGER'COMMON PROBLEM APPARENTLY MECHANICS ADVISING ONLINE FORUMS AND REPAIR IDEAS. VEHICLE ONLY HAS APPROXIMATELY 60,000 ON IT AND ALL APPROVED MAINTENANCE. NOW THEY ARE DENYING MAJOR REPAIR THAT IS A COMMON ISSUE!!
Corrective Action:
THE VEHICLE WOULD ACCELERATE NORMALLY THAN OUT OF THE BLUE. IT LOOSES POWER, ENGINE LIGHT ILLUMINATING ADVISING NOT TO CONTINUE DRIVING. CODE ADVISING P0299 'TURBO CHARGER'COMMON PROBLEM APPARENTLY MECHANICS ADVISING ONLINE FORUMS AND REPAIR IDEAS. VEHICLE ONLY HAS APPROXIMATELY 60,000 ON IT AND ALL APPROVED MAINTENANCE. NOW THEY ARE DENYING MAJOR REPAIR THAT IS A COMMON ISSUE!!
Additional Notes:
THE VEHICLE WOULD ACCELERATE NORMALLY THAN OUT OF THE BLUE. IT LOOSES POWER, ENGINE LIGHT ILLUMINATING ADVISING NOT TO CONTINUE DRIVING. CODE ADVISING P0299 'TURBO CHARGER'COMMON PROBLEM APPARENTLY MECHANICS ADVISING ONLINE FORUMS AND REPAIR IDEAS. VEHICLE ONLY HAS APPROXIMATELY 60,000 ON IT AND ALL APPROVED MAINTENANCE. NOW THEY ARE DENYING MAJOR REPAIR THAT IS A COMMON ISSUE!!
Mfg Campaign: 11342410
Recall Date: Jul 30, 2020
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOTH BACK ROTORS FAILED, UNABLE TO SAFELY DRIVE. REPEATED ENGINE LIGHT NOTIFICATIONS. POOR DRIVING, STALLING WHEN TURNING. *TR
Corrective Action:
BOTH BACK ROTORS FAILED, UNABLE TO SAFELY DRIVE. REPEATED ENGINE LIGHT NOTIFICATIONS. POOR DRIVING, STALLING WHEN TURNING. *TR
Additional Notes:
BOTH BACK ROTORS FAILED, UNABLE TO SAFELY DRIVE. REPEATED ENGINE LIGHT NOTIFICATIONS. POOR DRIVING, STALLING WHEN TURNING. *TR
Mfg Campaign: 11324429
Recall Date: May 13, 2020
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
BOTH BACK ROTORS FAILED, UNABLE TO SAFELY DRIVE. REPEATED ENGINE LIGHT NOTIFICATIONS. POOR DRIVING, STALLING WHEN TURNING. *TR
Corrective Action:
BOTH BACK ROTORS FAILED, UNABLE TO SAFELY DRIVE. REPEATED ENGINE LIGHT NOTIFICATIONS. POOR DRIVING, STALLING WHEN TURNING. *TR
Additional Notes:
BOTH BACK ROTORS FAILED, UNABLE TO SAFELY DRIVE. REPEATED ENGINE LIGHT NOTIFICATIONS. POOR DRIVING, STALLING WHEN TURNING. *TR
Mfg Campaign: 11324429
Recall Date: May 13, 2020
Jaguar Cars, Ltd.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Corrective Action:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Additional Notes:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Mfg Campaign: 11307322
Recall Date: Feb 5, 2020
Jaguar Cars, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Corrective Action:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Additional Notes:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Mfg Campaign: 11307322
Recall Date: Feb 5, 2020
Jaguar Cars, Ltd.
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Corrective Action:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Additional Notes:
WAS DRIVING SPEED LIMIT AND MOVING WITH TRAFFIC ON MAJOR CITY ROAD WHEN BATTERY LIGHT CAME ON AND CAR COMPLETELY SHUT OFF. WAS ABLE TO MOVE TO THE RIGHT SIDE OF THE ROAD BUT STILL IN THE MIDDLE OF ONCOMING TRAFFIC DURING RUSH HOUR. CAR IMMEDIATELY WENT INTO PARK AND COULD NOT MOVE OR TURN ON. GOT A NOTE ON THE DASH THAT SYSTEM WAS SHUTTING DOWN. CAR HAD JUST BEEN SERVICED 4 MONTH PRIOR.
Mfg Campaign: 11307322
Recall Date: Feb 5, 2020
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