Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2017 Land Rover Discovery Sport vehicles and 2016-2017 Land Rover Range Rover and Range Rover Sport vehicles. The affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P095
Recall Date: Dec 29, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2016-2017 Land Rover Discovery Sport vehicles manufactured May 30, 2016, to August 24, 2016, and 2016-2017 Range Rover Evoque vehicles manufactured June 7, 2016, to August 26, 2016. The affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q650/Q651
Recall Date: Dec 9, 2016
Consumer Complaints
52 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
There was a loud sound coming from the driver’s side. I was told it was the wheel bearing & it sized to the axle & the entire hub/wheel bearing knuckle needed to be changed as well as the axle on the driver’s side. I was told it was dangerous to drive. Upon further inspection the mechanic told me the passenger side was seized to axle too so the same job will need to be done to the passenger side. Now they say I can drive the car but I’m worried about my safety & wonder why the wheel bearings are seizing the axles. This is a costly job. I’d prefer not to have to change the axle each time I need a new wheel bearing. I’m afraid to drive this car more than an hour from home or long distances.
Corrective Action:
There was a loud sound coming from the driver’s side. I was told it was the wheel bearing & it sized to the axle & the entire hub/wheel bearing knuckle needed to be changed as well as the axle on the driver’s side. I was told it was dangerous to drive. Upon further inspection the mechanic told me the passenger side was seized to axle too so the same job will need to be done to the passenger side. Now they say I can drive the car but I’m worried about my safety & wonder why the wheel bearings are seizing the axles. This is a costly job. I’d prefer not to have to change the axle each time I need a new wheel bearing. I’m afraid to drive this car more than an hour from home or long distances.
Additional Notes:
There was a loud sound coming from the driver’s side. I was told it was the wheel bearing & it sized to the axle & the entire hub/wheel bearing knuckle needed to be changed as well as the axle on the driver’s side. I was told it was dangerous to drive. Upon further inspection the mechanic told me the passenger side was seized to axle too so the same job will need to be done to the passenger side. Now they say I can drive the car but I’m worried about my safety & wonder why the wheel bearings are seizing the axles. This is a costly job. I’d prefer not to have to change the axle each time I need a new wheel bearing. I’m afraid to drive this car more than an hour from home or long distances.
Mfg Campaign: 11673983
Recall Date: Jul 16, 2025
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621958
Recall Date: Oct 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621958
Recall Date: Oct 25, 2024
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11610306
Recall Date: Aug 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11610306
Recall Date: Aug 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Upper and lower hoses that the Antifreeze travels through disconnected while driving on the highway due to the dipping in the roadway. Not enough play in the hoses to accommodate the stretching and pulling on the hoses while the car goes up and down resulting in the hose’s disconnecting and losing antifreeze and the engine shutting down. It happened to me 2 times in a matter of 3 weeks resulting in this dangerous situation.
Corrective Action:
Upper and lower hoses that the Antifreeze travels through disconnected while driving on the highway due to the dipping in the roadway. Not enough play in the hoses to accommodate the stretching and pulling on the hoses while the car goes up and down resulting in the hose’s disconnecting and losing antifreeze and the engine shutting down. It happened to me 2 times in a matter of 3 weeks resulting in this dangerous situation.
Additional Notes:
Upper and lower hoses that the Antifreeze travels through disconnected while driving on the highway due to the dipping in the roadway. Not enough play in the hoses to accommodate the stretching and pulling on the hoses while the car goes up and down resulting in the hose’s disconnecting and losing antifreeze and the engine shutting down. It happened to me 2 times in a matter of 3 weeks resulting in this dangerous situation.
Mfg Campaign: 11570720
Recall Date: Feb 8, 2024
Jaguar Land Rover North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while reversing from a parking spot, the steering wheel seized. There was an abnormal screeching sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the steering rack and the motor had disconnected. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,271.
Corrective Action:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while reversing from a parking spot, the steering wheel seized. There was an abnormal screeching sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the steering rack and the motor had disconnected. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,271.
Additional Notes:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while reversing from a parking spot, the steering wheel seized. There was an abnormal screeching sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the steering rack and the motor had disconnected. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,271.
Mfg Campaign: 11568026
Recall Date: Jan 26, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended up being able to get to pull over 5 lanes and park. Turned off my car and it would not crank. Called Land Rover SOS and waited 2 hours for a tow to the dealership. In that time I was able to get my car running to get some AC flowing 3 times and heard no crazy noises or knocking noises; attempted to drive each time and pushing the gas got me no more than 5 mph. Dealership called a couple days later stating that although my engine was sludge and metal free ‘meticulously clean’ I needed a new engine due to my engine jumping time. I corrected the service advisor that the timing chain jumps time, not the engine. Requested a service manager to contact me and was told the same thing and that it is a very common problem with my make and model around 100,000-120,000 miles. I requested they pull codes as they encounter this issue and know what it is and didn’t want to waste time and money in the process cuz they knew what the problem was. They provided the codes later that afternoon(P0011 & P052A) and I retrieved more than what they gave me when I took my car off the property to another mechanic as I was not forking over $14,000 for a new engine. I replaced the camshaft sensor myself as a starting point and car would turnover and sputter off like it wasn’t getting gas. After reading other complaints, I see this happens often. Not safe at all to be driving in 5-7 lanes of Atlanta hwy traffic. Still waiting to see what this other mechanic is going to fix.
Corrective Action:
My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended up being able to get to pull over 5 lanes and park. Turned off my car and it would not crank. Called Land Rover SOS and waited 2 hours for a tow to the dealership. In that time I was able to get my car running to get some AC flowing 3 times and heard no crazy noises or knocking noises; attempted to drive each time and pushing the gas got me no more than 5 mph. Dealership called a couple days later stating that although my engine was sludge and metal free ‘meticulously clean’ I needed a new engine due to my engine jumping time. I corrected the service advisor that the timing chain jumps time, not the engine. Requested a service manager to contact me and was told the same thing and that it is a very common problem with my make and model around 100,000-120,000 miles. I requested they pull codes as they encounter this issue and know what it is and didn’t want to waste time and money in the process cuz they knew what the problem was. They provided the codes later that afternoon(P0011 & P052A) and I retrieved more than what they gave me when I took my car off the property to another mechanic as I was not forking over $14,000 for a new engine. I replaced the camshaft sensor myself as a starting point and car would turnover and sputter off like it wasn’t getting gas. After reading other complaints, I see this happens often. Not safe at all to be driving in 5-7 lanes of Atlanta hwy traffic. Still waiting to see what this other mechanic is going to fix.
Additional Notes:
My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended up being able to get to pull over 5 lanes and park. Turned off my car and it would not crank. Called Land Rover SOS and waited 2 hours for a tow to the dealership. In that time I was able to get my car running to get some AC flowing 3 times and heard no crazy noises or knocking noises; attempted to drive each time and pushing the gas got me no more than 5 mph. Dealership called a couple days later stating that although my engine was sludge and metal free ‘meticulously clean’ I needed a new engine due to my engine jumping time. I corrected the service advisor that the timing chain jumps time, not the engine. Requested a service manager to contact me and was told the same thing and that it is a very common problem with my make and model around 100,000-120,000 miles. I requested they pull codes as they encounter this issue and know what it is and didn’t want to waste time and money in the process cuz they knew what the problem was. They provided the codes later that afternoon(P0011 & P052A) and I retrieved more than what they gave me when I took my car off the property to another mechanic as I was not forking over $14,000 for a new engine. I replaced the camshaft sensor myself as a starting point and car would turnover and sputter off like it wasn’t getting gas. After reading other complaints, I see this happens often. Not safe at all to be driving in 5-7 lanes of Atlanta hwy traffic. Still waiting to see what this other mechanic is going to fix.
Mfg Campaign: 11559805
Recall Date: Dec 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended up being able to get to pull over 5 lanes and park. Turned off my car and it would not crank. Called Land Rover SOS and waited 2 hours for a tow to the dealership. In that time I was able to get my car running to get some AC flowing 3 times and heard no crazy noises or knocking noises; attempted to drive each time and pushing the gas got me no more than 5 mph. Dealership called a couple days later stating that although my engine was sludge and metal free ‘meticulously clean’ I needed a new engine due to my engine jumping time. I corrected the service advisor that the timing chain jumps time, not the engine. Requested a service manager to contact me and was told the same thing and that it is a very common problem with my make and model around 100,000-120,000 miles. I requested they pull codes as they encounter this issue and know what it is and didn’t want to waste time and money in the process cuz they knew what the problem was. They provided the codes later that afternoon(P0011 & P052A) and I retrieved more than what they gave me when I took my car off the property to another mechanic as I was not forking over $14,000 for a new engine. I replaced the camshaft sensor myself as a starting point and car would turnover and sputter off like it wasn’t getting gas. After reading other complaints, I see this happens often. Not safe at all to be driving in 5-7 lanes of Atlanta hwy traffic. Still waiting to see what this other mechanic is going to fix.
Corrective Action:
My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended up being able to get to pull over 5 lanes and park. Turned off my car and it would not crank. Called Land Rover SOS and waited 2 hours for a tow to the dealership. In that time I was able to get my car running to get some AC flowing 3 times and heard no crazy noises or knocking noises; attempted to drive each time and pushing the gas got me no more than 5 mph. Dealership called a couple days later stating that although my engine was sludge and metal free ‘meticulously clean’ I needed a new engine due to my engine jumping time. I corrected the service advisor that the timing chain jumps time, not the engine. Requested a service manager to contact me and was told the same thing and that it is a very common problem with my make and model around 100,000-120,000 miles. I requested they pull codes as they encounter this issue and know what it is and didn’t want to waste time and money in the process cuz they knew what the problem was. They provided the codes later that afternoon(P0011 & P052A) and I retrieved more than what they gave me when I took my car off the property to another mechanic as I was not forking over $14,000 for a new engine. I replaced the camshaft sensor myself as a starting point and car would turnover and sputter off like it wasn’t getting gas. After reading other complaints, I see this happens often. Not safe at all to be driving in 5-7 lanes of Atlanta hwy traffic. Still waiting to see what this other mechanic is going to fix.
Additional Notes:
My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended up being able to get to pull over 5 lanes and park. Turned off my car and it would not crank. Called Land Rover SOS and waited 2 hours for a tow to the dealership. In that time I was able to get my car running to get some AC flowing 3 times and heard no crazy noises or knocking noises; attempted to drive each time and pushing the gas got me no more than 5 mph. Dealership called a couple days later stating that although my engine was sludge and metal free ‘meticulously clean’ I needed a new engine due to my engine jumping time. I corrected the service advisor that the timing chain jumps time, not the engine. Requested a service manager to contact me and was told the same thing and that it is a very common problem with my make and model around 100,000-120,000 miles. I requested they pull codes as they encounter this issue and know what it is and didn’t want to waste time and money in the process cuz they knew what the problem was. They provided the codes later that afternoon(P0011 & P052A) and I retrieved more than what they gave me when I took my car off the property to another mechanic as I was not forking over $14,000 for a new engine. I replaced the camshaft sensor myself as a starting point and car would turnover and sputter off like it wasn’t getting gas. After reading other complaints, I see this happens often. Not safe at all to be driving in 5-7 lanes of Atlanta hwy traffic. Still waiting to see what this other mechanic is going to fix.
Mfg Campaign: 11559805
Recall Date: Dec 12, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have replaced the tires, the rotors brakes and gad the vehicle aligned multiple times. The steering wheel is still off and not straight and the vehicle still keeps pulling to the right. Last mechanic that did alignment says the vehicle has no camber or castor that can be adjusted. But vehicle is aligned. Makes no sense to me, I believe this is a manufacturing defect.
Corrective Action:
I have replaced the tires, the rotors brakes and gad the vehicle aligned multiple times. The steering wheel is still off and not straight and the vehicle still keeps pulling to the right. Last mechanic that did alignment says the vehicle has no camber or castor that can be adjusted. But vehicle is aligned. Makes no sense to me, I believe this is a manufacturing defect.
Additional Notes:
I have replaced the tires, the rotors brakes and gad the vehicle aligned multiple times. The steering wheel is still off and not straight and the vehicle still keeps pulling to the right. Last mechanic that did alignment says the vehicle has no camber or castor that can be adjusted. But vehicle is aligned. Makes no sense to me, I believe this is a manufacturing defect.
Mfg Campaign: 11559536
Recall Date: Dec 11, 2023
Jaguar Land Rover North America, Llc
Defect Description:
WHEELS
Potential Consequences:
I have replaced the tires, the rotors brakes and gad the vehicle aligned multiple times. The steering wheel is still off and not straight and the vehicle still keeps pulling to the right. Last mechanic that did alignment says the vehicle has no camber or castor that can be adjusted. But vehicle is aligned. Makes no sense to me, I believe this is a manufacturing defect.
Corrective Action:
I have replaced the tires, the rotors brakes and gad the vehicle aligned multiple times. The steering wheel is still off and not straight and the vehicle still keeps pulling to the right. Last mechanic that did alignment says the vehicle has no camber or castor that can be adjusted. But vehicle is aligned. Makes no sense to me, I believe this is a manufacturing defect.
Additional Notes:
I have replaced the tires, the rotors brakes and gad the vehicle aligned multiple times. The steering wheel is still off and not straight and the vehicle still keeps pulling to the right. Last mechanic that did alignment says the vehicle has no camber or castor that can be adjusted. But vehicle is aligned. Makes no sense to me, I believe this is a manufacturing defect.
Mfg Campaign: 11559536
Recall Date: Dec 11, 2023
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Right front brake line rupture at 67477 miles.
Corrective Action:
Right front brake line rupture at 67477 miles.
Additional Notes:
Right front brake line rupture at 67477 miles.
Mfg Campaign: 11531193
Recall Date: Jul 9, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
2017 Land Rover Discovery Sport, HSE - 81,000 miles - broken timing chain, engine damage. The vehicle was stopped at a light when it completely shut down, would not restart, would not advance, and would not go into neutral to be pushed off to the side of the road. This occurred on my way to work during the morning rush hour. For my own safety, I had to leave the vehicle in the middle of the street and walk to a safe place to wait for assistance. The vehicle remained in the middle of a bi-directional, 2-lane intersection for 3 hours waiting for a tow truck. The vehicle has ~ 81,000 miles. Had an oil change and diagnostic one month prior to the failure. The diagnostic was done because the engine light came on, but then went back off. The diagnostic test reported no issues found with the vehicle. Just one month later, the engine failed. The diagnostic after the engine failure reported the timing chain broke and damaged the engine. This vehicle went from without any issues to a broken timing chain and engine damage in one month's time. Of note, when I looked up recalls on this vehicle, I noticed there was the same issue that resulted in a timing chain recall for the 2013-2014 Land Rover Discovery.
Corrective Action:
2017 Land Rover Discovery Sport, HSE - 81,000 miles - broken timing chain, engine damage. The vehicle was stopped at a light when it completely shut down, would not restart, would not advance, and would not go into neutral to be pushed off to the side of the road. This occurred on my way to work during the morning rush hour. For my own safety, I had to leave the vehicle in the middle of the street and walk to a safe place to wait for assistance. The vehicle remained in the middle of a bi-directional, 2-lane intersection for 3 hours waiting for a tow truck. The vehicle has ~ 81,000 miles. Had an oil change and diagnostic one month prior to the failure. The diagnostic was done because the engine light came on, but then went back off. The diagnostic test reported no issues found with the vehicle. Just one month later, the engine failed. The diagnostic after the engine failure reported the timing chain broke and damaged the engine. This vehicle went from without any issues to a broken timing chain and engine damage in one month's time. Of note, when I looked up recalls on this vehicle, I noticed there was the same issue that resulted in a timing chain recall for the 2013-2014 Land Rover Discovery.
Additional Notes:
2017 Land Rover Discovery Sport, HSE - 81,000 miles - broken timing chain, engine damage. The vehicle was stopped at a light when it completely shut down, would not restart, would not advance, and would not go into neutral to be pushed off to the side of the road. This occurred on my way to work during the morning rush hour. For my own safety, I had to leave the vehicle in the middle of the street and walk to a safe place to wait for assistance. The vehicle remained in the middle of a bi-directional, 2-lane intersection for 3 hours waiting for a tow truck. The vehicle has ~ 81,000 miles. Had an oil change and diagnostic one month prior to the failure. The diagnostic was done because the engine light came on, but then went back off. The diagnostic test reported no issues found with the vehicle. Just one month later, the engine failed. The diagnostic after the engine failure reported the timing chain broke and damaged the engine. This vehicle went from without any issues to a broken timing chain and engine damage in one month's time. Of note, when I looked up recalls on this vehicle, I noticed there was the same issue that resulted in a timing chain recall for the 2013-2014 Land Rover Discovery.
Mfg Campaign: 11519868
Recall Date: May 1, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Discovery Sport SE - 110,000 miles - gearbox fault Traveling on Highway 81 South, Shenandoah, Virginia approx 70 mph when the vehicle suddenly stopped accelerating. The message on the dashboard indicated "Gearbox Fault". Pulled over stopped turned off the vehicle and then restarted, the message cleared and the vehicle returned to normal performance. After traveling another 40 miles, while accelerating uphill, the vehicle lost acceleration and began slowing to a stop. Highway 81 South is a well-traveled route with a speed limit of 70 and is popular with tractor-trailers. The potential for a severe accident was high considering the fact that we were traveling at the speed limit with multiple tractor-trailers at a speed of 70mph. The issue is intermittent so difficult to pick up on a diagnostic test. We have taken the vehicle to several mechanics who have noted this common with Land Rovers of this model.
Corrective Action:
2017 Discovery Sport SE - 110,000 miles - gearbox fault Traveling on Highway 81 South, Shenandoah, Virginia approx 70 mph when the vehicle suddenly stopped accelerating. The message on the dashboard indicated "Gearbox Fault". Pulled over stopped turned off the vehicle and then restarted, the message cleared and the vehicle returned to normal performance. After traveling another 40 miles, while accelerating uphill, the vehicle lost acceleration and began slowing to a stop. Highway 81 South is a well-traveled route with a speed limit of 70 and is popular with tractor-trailers. The potential for a severe accident was high considering the fact that we were traveling at the speed limit with multiple tractor-trailers at a speed of 70mph. The issue is intermittent so difficult to pick up on a diagnostic test. We have taken the vehicle to several mechanics who have noted this common with Land Rovers of this model.
Additional Notes:
2017 Discovery Sport SE - 110,000 miles - gearbox fault Traveling on Highway 81 South, Shenandoah, Virginia approx 70 mph when the vehicle suddenly stopped accelerating. The message on the dashboard indicated "Gearbox Fault". Pulled over stopped turned off the vehicle and then restarted, the message cleared and the vehicle returned to normal performance. After traveling another 40 miles, while accelerating uphill, the vehicle lost acceleration and began slowing to a stop. Highway 81 South is a well-traveled route with a speed limit of 70 and is popular with tractor-trailers. The potential for a severe accident was high considering the fact that we were traveling at the speed limit with multiple tractor-trailers at a speed of 70mph. The issue is intermittent so difficult to pick up on a diagnostic test. We have taken the vehicle to several mechanics who have noted this common with Land Rovers of this model.
Mfg Campaign: 11519870
Recall Date: May 1, 2023
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased a car from Car N Drive on 01/04/2023, om 01/25/2023 my brake caliber came lose as it wasn't put on correctly. It scratched my rim. I requested Car N Drive to repair the caliber and replace the rim, they repaired the caliber and refused to replace the rim. Fast forward to 03/11/2023, I took my car to the Land Rover Dealership in Wilmington, DE to have an oil change to find that my brake pads was zip tied in place and my air filter was never replaced as they stated. I reached out to the manager and he told me he would order the parts on Monday, I reached out to them a few times to no one returning my calls or letting me know the parts was ordered. I have to make the repair myself, on Friday 03/31/2023.
Corrective Action:
I purchased a car from Car N Drive on 01/04/2023, om 01/25/2023 my brake caliber came lose as it wasn't put on correctly. It scratched my rim. I requested Car N Drive to repair the caliber and replace the rim, they repaired the caliber and refused to replace the rim. Fast forward to 03/11/2023, I took my car to the Land Rover Dealership in Wilmington, DE to have an oil change to find that my brake pads was zip tied in place and my air filter was never replaced as they stated. I reached out to the manager and he told me he would order the parts on Monday, I reached out to them a few times to no one returning my calls or letting me know the parts was ordered. I have to make the repair myself, on Friday 03/31/2023.
Additional Notes:
I purchased a car from Car N Drive on 01/04/2023, om 01/25/2023 my brake caliber came lose as it wasn't put on correctly. It scratched my rim. I requested Car N Drive to repair the caliber and replace the rim, they repaired the caliber and refused to replace the rim. Fast forward to 03/11/2023, I took my car to the Land Rover Dealership in Wilmington, DE to have an oil change to find that my brake pads was zip tied in place and my air filter was never replaced as they stated. I reached out to the manager and he told me he would order the parts on Monday, I reached out to them a few times to no one returning my calls or letting me know the parts was ordered. I have to make the repair myself, on Friday 03/31/2023.
Mfg Campaign: 11514456
Recall Date: Mar 29, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated while driving 60 MPH in the rain, the sunroof separated from the vehicle and detached from the vehicle. There was no injury sustained. The vehicle was taken to a nearby dealer, who could not determine the cause of the failure and informed the contact that the sunroof needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the Insurance Company for assistance. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated while driving 60 MPH in the rain, the sunroof separated from the vehicle and detached from the vehicle. There was no injury sustained. The vehicle was taken to a nearby dealer, who could not determine the cause of the failure and informed the contact that the sunroof needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the Insurance Company for assistance. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated while driving 60 MPH in the rain, the sunroof separated from the vehicle and detached from the vehicle. There was no injury sustained. The vehicle was taken to a nearby dealer, who could not determine the cause of the failure and informed the contact that the sunroof needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the Insurance Company for assistance. The failure mileage was approximately 88,000.
Mfg Campaign: 11511618
Recall Date: Mar 13, 2023
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Hello, My 2017 Land Rover with 63,000 miles on it had engine failure while driving on the highway - (the car is a great condition and has been to all service requirements at the dealerships)- the dealership is stating the cam shaft sensor failure, allegedly causing total engine failure. I know there was a similar recall on the 2014 Land Rover Discovery Sport - I wasn't sure if you had also received any information on later years for the car model.
Corrective Action:
Hello, My 2017 Land Rover with 63,000 miles on it had engine failure while driving on the highway - (the car is a great condition and has been to all service requirements at the dealerships)- the dealership is stating the cam shaft sensor failure, allegedly causing total engine failure. I know there was a similar recall on the 2014 Land Rover Discovery Sport - I wasn't sure if you had also received any information on later years for the car model.
Additional Notes:
Hello, My 2017 Land Rover with 63,000 miles on it had engine failure while driving on the highway - (the car is a great condition and has been to all service requirements at the dealerships)- the dealership is stating the cam shaft sensor failure, allegedly causing total engine failure. I know there was a similar recall on the 2014 Land Rover Discovery Sport - I wasn't sure if you had also received any information on later years for the car model.
Mfg Campaign: 11508732
Recall Date: Feb 23, 2023
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed him that the brake pads were worn. The vehicle was taken to the dealer, where it was diagnosed that the rear brake pads were worn due to wear and tear. The dealer replaced the rear brake pads; however, the failure recurred. The vehicle was taken back to the dealer, and the dealer replaced all four brake pads and rotors due to the outer pad wear. The manufacturer was made aware of the failure. The failure mileage was 40,617.
Corrective Action:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed him that the brake pads were worn. The vehicle was taken to the dealer, where it was diagnosed that the rear brake pads were worn due to wear and tear. The dealer replaced the rear brake pads; however, the failure recurred. The vehicle was taken back to the dealer, and the dealer replaced all four brake pads and rotors due to the outer pad wear. The manufacturer was made aware of the failure. The failure mileage was 40,617.
Additional Notes:
The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed him that the brake pads were worn. The vehicle was taken to the dealer, where it was diagnosed that the rear brake pads were worn due to wear and tear. The dealer replaced the rear brake pads; however, the failure recurred. The vehicle was taken back to the dealer, and the dealer replaced all four brake pads and rotors due to the outer pad wear. The manufacturer was made aware of the failure. The failure mileage was 40,617.
Mfg Campaign: 11504719
Recall Date: Jan 31, 2023
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The bottom part of my front grille came loose. After checking, the fixtures at the top were still ok, but one of the brackets that holds it at the bottom seemed to have broken. Entire piece lies behind the front bumper. The car has never been in an accident, not has been hit in the front. There is no damage to the outside of the grille, no scratches that would have indicated that another car would have hit it. Upon some research, I came across several cases, and it seems to be a known issue with this car. I took it to the dealer, they refused to fix it under the warranty, stated it was my fault. This is a faulty system of holding up the grille, it can come loose at any time, at any speed, and cause damage and accidents. Very unsafe.
Corrective Action:
The bottom part of my front grille came loose. After checking, the fixtures at the top were still ok, but one of the brackets that holds it at the bottom seemed to have broken. Entire piece lies behind the front bumper. The car has never been in an accident, not has been hit in the front. There is no damage to the outside of the grille, no scratches that would have indicated that another car would have hit it. Upon some research, I came across several cases, and it seems to be a known issue with this car. I took it to the dealer, they refused to fix it under the warranty, stated it was my fault. This is a faulty system of holding up the grille, it can come loose at any time, at any speed, and cause damage and accidents. Very unsafe.
Additional Notes:
The bottom part of my front grille came loose. After checking, the fixtures at the top were still ok, but one of the brackets that holds it at the bottom seemed to have broken. Entire piece lies behind the front bumper. The car has never been in an accident, not has been hit in the front. There is no damage to the outside of the grille, no scratches that would have indicated that another car would have hit it. Upon some research, I came across several cases, and it seems to be a known issue with this car. I took it to the dealer, they refused to fix it under the warranty, stated it was my fault. This is a faulty system of holding up the grille, it can come loose at any time, at any speed, and cause damage and accidents. Very unsafe.
Mfg Campaign: 11502979
Recall Date: Jan 21, 2023
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pressure was applied to brakes to start vehicle; the brake pedal went completely to the floor. No error was shown on display. Vehicle started normally and brakes seemed to have normal pressure again. Upon driving another 3-4 miles the brake pedal went to floor again and low brake fluid light came on dash. Serious safety issue. Vehicle was taken to closest Land Rover dealership where they informed new brake lines were needed for front brakes and recommended back brake lines also be replaced as they were brittle. Vehicle was recently serviced (regular interval service) by another dealership in town. Vehicle only has 35k miles.
Corrective Action:
When pressure was applied to brakes to start vehicle; the brake pedal went completely to the floor. No error was shown on display. Vehicle started normally and brakes seemed to have normal pressure again. Upon driving another 3-4 miles the brake pedal went to floor again and low brake fluid light came on dash. Serious safety issue. Vehicle was taken to closest Land Rover dealership where they informed new brake lines were needed for front brakes and recommended back brake lines also be replaced as they were brittle. Vehicle was recently serviced (regular interval service) by another dealership in town. Vehicle only has 35k miles.
Additional Notes:
When pressure was applied to brakes to start vehicle; the brake pedal went completely to the floor. No error was shown on display. Vehicle started normally and brakes seemed to have normal pressure again. Upon driving another 3-4 miles the brake pedal went to floor again and low brake fluid light came on dash. Serious safety issue. Vehicle was taken to closest Land Rover dealership where they informed new brake lines were needed for front brakes and recommended back brake lines also be replaced as they were brittle. Vehicle was recently serviced (regular interval service) by another dealership in town. Vehicle only has 35k miles.
Mfg Campaign: 11477506
Recall Date: Aug 4, 2022
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