Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2016-2017 Land Rover Discovery Sport vehicles manufactured May 30, 2016, to August 24, 2016, and 2016-2017 Range Rover Evoque vehicles manufactured June 7, 2016, to August 26, 2016. The affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q650/Q651
Recall Date: Dec 9, 2016
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2015-2016 Land Rover Discovery Sport vehicles manufactured September 17, 2014, to March 5, 2016. In the affected vehicles, the license plate illumination lamp may fall out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P077
Recall Date: May 6, 2016
Consumer Complaints
62 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I experienced three incidents attributable to a malfunction of the turbocharger integrated exhaust manifold. The first two occasions the vehicle suddenly and inexplicably lost power slowing to approximately 5 mph. Acceleration only made the engine rev up but did not increase power. No prior indications from the function of engine nor any warning indicators activated at the time the first two incidents occurred. I had only owned the vehicle for two to three months when the first incident occurred. Being my first experience with a vehicle equipped with paddles affixed to the steering wheel and not having any prior warnings I presumed I had inadvertently and incorrectly touched the paddles. The loss of power lasted only minutes but rendered the vehicle unable to maintain speed to safely maneuver through and move from travel lanes. The most recent occurrence happened while traveling at highway speed on an interstate. This time the vehicle again immediately lost power and my speed abruptly dropped to about 30 mph and for the first time illuminated the check engine light. Fortunately, traffic was light and I was within 1 mile of the next exit. I was able to maneuver to the shoulder and eventually exited the highway. The vehicle recovered function and I travelled approximately 10 miles back to a Land Rover Dealership. Diagnostic tests pulled code DTC P0299 and recommended that the turbocharger be replaced. There is currently a class action lawsuit pending against Land Rover vehicles for this problem which has been reported to be a common occurrence in the 2012-2017 Evoque, 2015-2017 Discovery Sport, and 2013-2015 LR2. In 2020 4 complaints were filed with NHTSA (11342410, 11342277, 11375748, and 11375786) regarding turbocharger failure and sudden loss of power. My vehicle has been parked at a dealership since July 8, 2021 because the unforeseeable loss of power renders the vehicle unreliable and at risk of accident and injury.
Corrective Action:
I experienced three incidents attributable to a malfunction of the turbocharger integrated exhaust manifold. The first two occasions the vehicle suddenly and inexplicably lost power slowing to approximately 5 mph. Acceleration only made the engine rev up but did not increase power. No prior indications from the function of engine nor any warning indicators activated at the time the first two incidents occurred. I had only owned the vehicle for two to three months when the first incident occurred. Being my first experience with a vehicle equipped with paddles affixed to the steering wheel and not having any prior warnings I presumed I had inadvertently and incorrectly touched the paddles. The loss of power lasted only minutes but rendered the vehicle unable to maintain speed to safely maneuver through and move from travel lanes. The most recent occurrence happened while traveling at highway speed on an interstate. This time the vehicle again immediately lost power and my speed abruptly dropped to about 30 mph and for the first time illuminated the check engine light. Fortunately, traffic was light and I was within 1 mile of the next exit. I was able to maneuver to the shoulder and eventually exited the highway. The vehicle recovered function and I travelled approximately 10 miles back to a Land Rover Dealership. Diagnostic tests pulled code DTC P0299 and recommended that the turbocharger be replaced. There is currently a class action lawsuit pending against Land Rover vehicles for this problem which has been reported to be a common occurrence in the 2012-2017 Evoque, 2015-2017 Discovery Sport, and 2013-2015 LR2. In 2020 4 complaints were filed with NHTSA (11342410, 11342277, 11375748, and 11375786) regarding turbocharger failure and sudden loss of power. My vehicle has been parked at a dealership since July 8, 2021 because the unforeseeable loss of power renders the vehicle unreliable and at risk of accident and injury.
Additional Notes:
I experienced three incidents attributable to a malfunction of the turbocharger integrated exhaust manifold. The first two occasions the vehicle suddenly and inexplicably lost power slowing to approximately 5 mph. Acceleration only made the engine rev up but did not increase power. No prior indications from the function of engine nor any warning indicators activated at the time the first two incidents occurred. I had only owned the vehicle for two to three months when the first incident occurred. Being my first experience with a vehicle equipped with paddles affixed to the steering wheel and not having any prior warnings I presumed I had inadvertently and incorrectly touched the paddles. The loss of power lasted only minutes but rendered the vehicle unable to maintain speed to safely maneuver through and move from travel lanes. The most recent occurrence happened while traveling at highway speed on an interstate. This time the vehicle again immediately lost power and my speed abruptly dropped to about 30 mph and for the first time illuminated the check engine light. Fortunately, traffic was light and I was within 1 mile of the next exit. I was able to maneuver to the shoulder and eventually exited the highway. The vehicle recovered function and I travelled approximately 10 miles back to a Land Rover Dealership. Diagnostic tests pulled code DTC P0299 and recommended that the turbocharger be replaced. There is currently a class action lawsuit pending against Land Rover vehicles for this problem which has been reported to be a common occurrence in the 2012-2017 Evoque, 2015-2017 Discovery Sport, and 2013-2015 LR2. In 2020 4 complaints were filed with NHTSA (11342410, 11342277, 11375748, and 11375786) regarding turbocharger failure and sudden loss of power. My vehicle has been parked at a dealership since July 8, 2021 because the unforeseeable loss of power renders the vehicle unreliable and at risk of accident and injury.
Mfg Campaign: 11490298
Recall Date: Oct 21, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
the timing chain its just broken
Corrective Action:
the timing chain its just broken
Additional Notes:
the timing chain its just broken
Mfg Campaign: 11485546
Recall Date: Sep 20, 2022
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The left roof rail detached while driving just missing a car behind me
Corrective Action:
The left roof rail detached while driving just missing a car behind me
Additional Notes:
The left roof rail detached while driving just missing a car behind me
Mfg Campaign: 11481734
Recall Date: Aug 29, 2022
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
door pop open during driving, and will not latch. Notifications showing car door is open after incident happens…
Corrective Action:
door pop open during driving, and will not latch. Notifications showing car door is open after incident happens…
Additional Notes:
door pop open during driving, and will not latch. Notifications showing car door is open after incident happens…
Mfg Campaign: 11475772
Recall Date: Jul 25, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Crankshaft pulley fell off vehicle Belt of vehicle was no longer spinning and coolant/charging systems were not functioning properly Unknown Unknown No
Corrective Action:
Crankshaft pulley fell off vehicle Belt of vehicle was no longer spinning and coolant/charging systems were not functioning properly Unknown Unknown No
Additional Notes:
Crankshaft pulley fell off vehicle Belt of vehicle was no longer spinning and coolant/charging systems were not functioning properly Unknown Unknown No
Mfg Campaign: 11471719
Recall Date: Jun 30, 2022
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power, and she heard a grinding noise coming from the engine compartment. The contact stated that the gear box fault, HDC Not Available System Fault, and Stability Control Not Available - Drive with Care messages were displayed. The contact pulled off of the road, stopped and shifted into park(P) but did not turn off the vehicle. The contact stated that the transmission failure and flashing warning lights were intermittent the following days. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the transmission solenoid and valve harness needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 24,800.
Corrective Action:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power, and she heard a grinding noise coming from the engine compartment. The contact stated that the gear box fault, HDC Not Available System Fault, and Stability Control Not Available - Drive with Care messages were displayed. The contact pulled off of the road, stopped and shifted into park(P) but did not turn off the vehicle. The contact stated that the transmission failure and flashing warning lights were intermittent the following days. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the transmission solenoid and valve harness needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 24,800.
Additional Notes:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power, and she heard a grinding noise coming from the engine compartment. The contact stated that the gear box fault, HDC Not Available System Fault, and Stability Control Not Available - Drive with Care messages were displayed. The contact pulled off of the road, stopped and shifted into park(P) but did not turn off the vehicle. The contact stated that the transmission failure and flashing warning lights were intermittent the following days. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the transmission solenoid and valve harness needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 24,800.
Mfg Campaign: 11463539
Recall Date: May 5, 2022
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake pedal started to feel spongy, then the car started firing alarms about low brake fluid pressure. Made it home and upon inspection found the Right Passenger Front brake line had ruptured and was spraying fluid everywhere. This is super dangerous luckily we didn't wreck. Upon research, it appears earlier models of Land Rovers had a recall for this exact issue however Land Rover mentioned that my year (2016) was not a part of the recall. Well, it looks like it should be, this will kill someone someday. I replaced the part myself and the car is back on the road. This is not a wear item and should not be failing only a few years after purchase. Official Land Rover part replaced = LR135811 Brake Hydraulic Hose
Corrective Action:
The brake pedal started to feel spongy, then the car started firing alarms about low brake fluid pressure. Made it home and upon inspection found the Right Passenger Front brake line had ruptured and was spraying fluid everywhere. This is super dangerous luckily we didn't wreck. Upon research, it appears earlier models of Land Rovers had a recall for this exact issue however Land Rover mentioned that my year (2016) was not a part of the recall. Well, it looks like it should be, this will kill someone someday. I replaced the part myself and the car is back on the road. This is not a wear item and should not be failing only a few years after purchase. Official Land Rover part replaced = LR135811 Brake Hydraulic Hose
Additional Notes:
The brake pedal started to feel spongy, then the car started firing alarms about low brake fluid pressure. Made it home and upon inspection found the Right Passenger Front brake line had ruptured and was spraying fluid everywhere. This is super dangerous luckily we didn't wreck. Upon research, it appears earlier models of Land Rovers had a recall for this exact issue however Land Rover mentioned that my year (2016) was not a part of the recall. Well, it looks like it should be, this will kill someone someday. I replaced the part myself and the car is back on the road. This is not a wear item and should not be failing only a few years after purchase. Official Land Rover part replaced = LR135811 Brake Hydraulic Hose
Mfg Campaign: 11460342
Recall Date: Apr 10, 2022
Jaguar Land Rover North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving down the highway the brakes locked up and the transmission went into park by it self putting my family at risk of having other vehicles hitting us and causing and accident had the vehicle towed home let it set for a couple of hours and the brakes relased and transmission have not drove the vehicle since then
Corrective Action:
Driving down the highway the brakes locked up and the transmission went into park by it self putting my family at risk of having other vehicles hitting us and causing and accident had the vehicle towed home let it set for a couple of hours and the brakes relased and transmission have not drove the vehicle since then
Additional Notes:
Driving down the highway the brakes locked up and the transmission went into park by it self putting my family at risk of having other vehicles hitting us and causing and accident had the vehicle towed home let it set for a couple of hours and the brakes relased and transmission have not drove the vehicle since then
Mfg Campaign: 11451289
Recall Date: Feb 9, 2022
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down the highway the brakes locked up and the transmission went into park by it self putting my family at risk of having other vehicles hitting us and causing and accident had the vehicle towed home let it set for a couple of hours and the brakes relased and transmission have not drove the vehicle since then
Corrective Action:
Driving down the highway the brakes locked up and the transmission went into park by it self putting my family at risk of having other vehicles hitting us and causing and accident had the vehicle towed home let it set for a couple of hours and the brakes relased and transmission have not drove the vehicle since then
Additional Notes:
Driving down the highway the brakes locked up and the transmission went into park by it self putting my family at risk of having other vehicles hitting us and causing and accident had the vehicle towed home let it set for a couple of hours and the brakes relased and transmission have not drove the vehicle since then
Mfg Campaign: 11451289
Recall Date: Feb 9, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
In July 2019 the 2016 Land Rover Discovery sport experienced a failure of the crank shaft pulley that completely destroyed the engine. At time of failure in 2019 car has approximately 96,500 miles. A claim was filed with Land Rover which was denied because they deemed the crank pulley a serviceable part that should have been maintained by car owner. The engine was subsequently replaced with used engine assembly with 60k miles and car placed back into service. January 2022 the same car experienced a crank pully failure on the engine that was replaced in July 2019. Car currently at Land Rover Dealership undergoing forensic evaluation.
Corrective Action:
In July 2019 the 2016 Land Rover Discovery sport experienced a failure of the crank shaft pulley that completely destroyed the engine. At time of failure in 2019 car has approximately 96,500 miles. A claim was filed with Land Rover which was denied because they deemed the crank pulley a serviceable part that should have been maintained by car owner. The engine was subsequently replaced with used engine assembly with 60k miles and car placed back into service. January 2022 the same car experienced a crank pully failure on the engine that was replaced in July 2019. Car currently at Land Rover Dealership undergoing forensic evaluation.
Additional Notes:
In July 2019 the 2016 Land Rover Discovery sport experienced a failure of the crank shaft pulley that completely destroyed the engine. At time of failure in 2019 car has approximately 96,500 miles. A claim was filed with Land Rover which was denied because they deemed the crank pulley a serviceable part that should have been maintained by car owner. The engine was subsequently replaced with used engine assembly with 60k miles and car placed back into service. January 2022 the same car experienced a crank pully failure on the engine that was replaced in July 2019. Car currently at Land Rover Dealership undergoing forensic evaluation.
Mfg Campaign: 11447148
Recall Date: Jan 12, 2022
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The lock actuators in my vehicle (except for the driver door and tailgate) have all failed. It started when my 2016 Land Rover was at approximately 118,000 miles, with the rear driver side door failing first. Then in the last 30 days, the rear passenger side door and the front passenger side door fail to lock or get stuck locked. This causes several safety hazards to include the inability to egress from the vehicle in the case of an emergency. Additionally, I am obviously concerned about vehicle theft. There have been no warning lamps, messages, or other indicators of the issue prior to the failure, the locks just progressively stopped working. I haven't yet had the component inspected by anyone, but I am upset that my safety has been put in danger by these faulty systems and that I will now have to pay thousands of dollars out of pocket to get it fixed. It must be a frequent problem with these systems because some how three out of the five locks on my vehicle all went out over the course of two months on a relatively low mileage vehicle.
Corrective Action:
The lock actuators in my vehicle (except for the driver door and tailgate) have all failed. It started when my 2016 Land Rover was at approximately 118,000 miles, with the rear driver side door failing first. Then in the last 30 days, the rear passenger side door and the front passenger side door fail to lock or get stuck locked. This causes several safety hazards to include the inability to egress from the vehicle in the case of an emergency. Additionally, I am obviously concerned about vehicle theft. There have been no warning lamps, messages, or other indicators of the issue prior to the failure, the locks just progressively stopped working. I haven't yet had the component inspected by anyone, but I am upset that my safety has been put in danger by these faulty systems and that I will now have to pay thousands of dollars out of pocket to get it fixed. It must be a frequent problem with these systems because some how three out of the five locks on my vehicle all went out over the course of two months on a relatively low mileage vehicle.
Additional Notes:
The lock actuators in my vehicle (except for the driver door and tailgate) have all failed. It started when my 2016 Land Rover was at approximately 118,000 miles, with the rear driver side door failing first. Then in the last 30 days, the rear passenger side door and the front passenger side door fail to lock or get stuck locked. This causes several safety hazards to include the inability to egress from the vehicle in the case of an emergency. Additionally, I am obviously concerned about vehicle theft. There have been no warning lamps, messages, or other indicators of the issue prior to the failure, the locks just progressively stopped working. I haven't yet had the component inspected by anyone, but I am upset that my safety has been put in danger by these faulty systems and that I will now have to pay thousands of dollars out of pocket to get it fixed. It must be a frequent problem with these systems because some how three out of the five locks on my vehicle all went out over the course of two months on a relatively low mileage vehicle.
Mfg Campaign: 11440010
Recall Date: Nov 10, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Corrective Action:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Additional Notes:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Mfg Campaign: 11437341
Recall Date: Oct 19, 2021
Jaguar Land Rover North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Corrective Action:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Additional Notes:
The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Mfg Campaign: 11437341
Recall Date: Oct 19, 2021
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS PROBLEM HAPPENED TWICE, SIX MONTHS APART, THE REAR DRIVE SHAFT SHEARS OFF IN THE MIDDLE OF THE REAR PART PASS THE CENTER HANGER BEARING NEAR 120KM/HR SPEED, THE VEHICLE SOUNDS LIKE A TIRES BLEW OFF AND THE VEHICLE BECOME STRANDED. THERE WAS NO LIGHTS OR MESSAGES, NO NOISES WHAT SO EVER OR ANY INDICATION OF A PROBLEM,IT JUST HAPPENS OUT OF NO WHERE.THE INDEPENDANT SHOP WERE NOT ABLE TO CONDEMN ANY OTHER PART IN THE VEHICLE, NO CODES WERE PRESENT IN ANY MODULE, THE FIRST INCIDENT WAS IN DECEMBER 2020, 101000 KM MILEAGE,SECOND TIME IN JULY 2021,MILEAGE 105250 KM. THE DAMAGED THAT THE SECOND INCIDENT MADE WERE VERY SEVERE, BOTH DRIVESHAFTS FAILED FROM THE SAME SPOT, BOTH WERE DEALER PARTS. I HAVE PICTURES,VIDEOS,PHOTOS AND BOTH OLD PARTS.THE DEALER DECLINED THE WARRANTY ON THE PART TOO.
Corrective Action:
THIS PROBLEM HAPPENED TWICE, SIX MONTHS APART, THE REAR DRIVE SHAFT SHEARS OFF IN THE MIDDLE OF THE REAR PART PASS THE CENTER HANGER BEARING NEAR 120KM/HR SPEED, THE VEHICLE SOUNDS LIKE A TIRES BLEW OFF AND THE VEHICLE BECOME STRANDED. THERE WAS NO LIGHTS OR MESSAGES, NO NOISES WHAT SO EVER OR ANY INDICATION OF A PROBLEM,IT JUST HAPPENS OUT OF NO WHERE.THE INDEPENDANT SHOP WERE NOT ABLE TO CONDEMN ANY OTHER PART IN THE VEHICLE, NO CODES WERE PRESENT IN ANY MODULE, THE FIRST INCIDENT WAS IN DECEMBER 2020, 101000 KM MILEAGE,SECOND TIME IN JULY 2021,MILEAGE 105250 KM. THE DAMAGED THAT THE SECOND INCIDENT MADE WERE VERY SEVERE, BOTH DRIVESHAFTS FAILED FROM THE SAME SPOT, BOTH WERE DEALER PARTS. I HAVE PICTURES,VIDEOS,PHOTOS AND BOTH OLD PARTS.THE DEALER DECLINED THE WARRANTY ON THE PART TOO.
Additional Notes:
THIS PROBLEM HAPPENED TWICE, SIX MONTHS APART, THE REAR DRIVE SHAFT SHEARS OFF IN THE MIDDLE OF THE REAR PART PASS THE CENTER HANGER BEARING NEAR 120KM/HR SPEED, THE VEHICLE SOUNDS LIKE A TIRES BLEW OFF AND THE VEHICLE BECOME STRANDED. THERE WAS NO LIGHTS OR MESSAGES, NO NOISES WHAT SO EVER OR ANY INDICATION OF A PROBLEM,IT JUST HAPPENS OUT OF NO WHERE.THE INDEPENDANT SHOP WERE NOT ABLE TO CONDEMN ANY OTHER PART IN THE VEHICLE, NO CODES WERE PRESENT IN ANY MODULE, THE FIRST INCIDENT WAS IN DECEMBER 2020, 101000 KM MILEAGE,SECOND TIME IN JULY 2021,MILEAGE 105250 KM. THE DAMAGED THAT THE SECOND INCIDENT MADE WERE VERY SEVERE, BOTH DRIVESHAFTS FAILED FROM THE SAME SPOT, BOTH WERE DEALER PARTS. I HAVE PICTURES,VIDEOS,PHOTOS AND BOTH OLD PARTS.THE DEALER DECLINED THE WARRANTY ON THE PART TOO.
Mfg Campaign: 11430141
Recall Date: Aug 23, 2021
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The door will not lock while in motion or at all. The intermittent problem has occurred twice while owning this vehicle. The driver can fall out during driving. The problem was reported to the dealership on three occasions and they could not find a solution they oiled the locking system and it sat overnight and in the morning they were able to shut it. No warnings at all. Similar recall on the Range Rover: Land Rover is recalling about 65,385 of its 2013-2016 Range Rover and 2014-2016 Range Rover Sport SUVs because doors that appear to be closed may not actually be latched, raising the risk that occupants could fall out, according to the National Highway Traffic Safety Administration.
Corrective Action:
The door will not lock while in motion or at all. The intermittent problem has occurred twice while owning this vehicle. The driver can fall out during driving. The problem was reported to the dealership on three occasions and they could not find a solution they oiled the locking system and it sat overnight and in the morning they were able to shut it. No warnings at all. Similar recall on the Range Rover: Land Rover is recalling about 65,385 of its 2013-2016 Range Rover and 2014-2016 Range Rover Sport SUVs because doors that appear to be closed may not actually be latched, raising the risk that occupants could fall out, according to the National Highway Traffic Safety Administration.
Additional Notes:
The door will not lock while in motion or at all. The intermittent problem has occurred twice while owning this vehicle. The driver can fall out during driving. The problem was reported to the dealership on three occasions and they could not find a solution they oiled the locking system and it sat overnight and in the morning they were able to shut it. No warnings at all. Similar recall on the Range Rover: Land Rover is recalling about 65,385 of its 2013-2016 Range Rover and 2014-2016 Range Rover Sport SUVs because doors that appear to be closed may not actually be latched, raising the risk that occupants could fall out, according to the National Highway Traffic Safety Administration.
Mfg Campaign: 11428735
Recall Date: Aug 11, 2021
Jaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN FILLING UP THE CAR WITH GAS.. THE GAS WILL NOT FLOW AT A FAST RATE. YOU HAVE TO PUMP THE GAS VERY SLOW OR IT WILL OVER FLOW; THE PUMP WILL CUT OFF; OR IT WILL SPIT OUT GAS. THIS IS EVERY TIME YOU GO TO THE GAS STATION. THE VEHICLE IS STOPPED; TURNED OFF AND NO ELECTRONIC DEVICES ARE BEING USED. I HAVE TRIED DIFFERENT ANGLES ON THE NOZZLE BUT ITS THE SAME OR WILL NOT WORK. I HAVE ALSO TRIED DIFFERENT GAS STATIONS BUT NO LUCK. I HAVE REQUESTED TO GET THIS FIXED AND IT WAS TOLD TO ME ITS NOT ON RECALL. I HAVE HAD SEVERAL CARS AND HAVE NEVER EXPERIENCE THIS BEFORE. I BROUGHT MY CAR NEW IN AUGUST ON 2016.
Corrective Action:
WHEN FILLING UP THE CAR WITH GAS.. THE GAS WILL NOT FLOW AT A FAST RATE. YOU HAVE TO PUMP THE GAS VERY SLOW OR IT WILL OVER FLOW; THE PUMP WILL CUT OFF; OR IT WILL SPIT OUT GAS. THIS IS EVERY TIME YOU GO TO THE GAS STATION. THE VEHICLE IS STOPPED; TURNED OFF AND NO ELECTRONIC DEVICES ARE BEING USED. I HAVE TRIED DIFFERENT ANGLES ON THE NOZZLE BUT ITS THE SAME OR WILL NOT WORK. I HAVE ALSO TRIED DIFFERENT GAS STATIONS BUT NO LUCK. I HAVE REQUESTED TO GET THIS FIXED AND IT WAS TOLD TO ME ITS NOT ON RECALL. I HAVE HAD SEVERAL CARS AND HAVE NEVER EXPERIENCE THIS BEFORE. I BROUGHT MY CAR NEW IN AUGUST ON 2016.
Additional Notes:
WHEN FILLING UP THE CAR WITH GAS.. THE GAS WILL NOT FLOW AT A FAST RATE. YOU HAVE TO PUMP THE GAS VERY SLOW OR IT WILL OVER FLOW; THE PUMP WILL CUT OFF; OR IT WILL SPIT OUT GAS. THIS IS EVERY TIME YOU GO TO THE GAS STATION. THE VEHICLE IS STOPPED; TURNED OFF AND NO ELECTRONIC DEVICES ARE BEING USED. I HAVE TRIED DIFFERENT ANGLES ON THE NOZZLE BUT ITS THE SAME OR WILL NOT WORK. I HAVE ALSO TRIED DIFFERENT GAS STATIONS BUT NO LUCK. I HAVE REQUESTED TO GET THIS FIXED AND IT WAS TOLD TO ME ITS NOT ON RECALL. I HAVE HAD SEVERAL CARS AND HAVE NEVER EXPERIENCE THIS BEFORE. I BROUGHT MY CAR NEW IN AUGUST ON 2016.
Mfg Campaign: 11407537
Recall Date: Apr 12, 2021
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THE EMISSIONS LIGHT CAME ON WHILE DRIVING IN TOWN. UPON DIAGNOSTIC TESTING, IT WAS THE TURBO CHARGER THAT WENT OUT. COMPUTER READ OUT WAS "TURBO BOOST BUILDING UP PRESSURE". THE MILEAGE WAS AT 47,000 MILES ONLY. I HAD TO REPLACE IT AND REPLACEMENT WAS $4825 NEW OR $3661 FOR REMANUFACTURED. THIS IS SOMETHING THAT HAS TO BE REPLACED OR WOULD FURTHER DAMAGE THE ENGINE. THE PRINTOUT ON MY RECEIPT READ "CRACKED EXHAUST MANIFOLD (TURBO), INTERNAL FAULT SOLENOID REPLACED TURBO/CHARGER/EXHAUST MANIFOLD. REPLACED WASTEGATE SOLENOID."
Corrective Action:
THE EMISSIONS LIGHT CAME ON WHILE DRIVING IN TOWN. UPON DIAGNOSTIC TESTING, IT WAS THE TURBO CHARGER THAT WENT OUT. COMPUTER READ OUT WAS "TURBO BOOST BUILDING UP PRESSURE". THE MILEAGE WAS AT 47,000 MILES ONLY. I HAD TO REPLACE IT AND REPLACEMENT WAS $4825 NEW OR $3661 FOR REMANUFACTURED. THIS IS SOMETHING THAT HAS TO BE REPLACED OR WOULD FURTHER DAMAGE THE ENGINE. THE PRINTOUT ON MY RECEIPT READ "CRACKED EXHAUST MANIFOLD (TURBO), INTERNAL FAULT SOLENOID REPLACED TURBO/CHARGER/EXHAUST MANIFOLD. REPLACED WASTEGATE SOLENOID."
Additional Notes:
THE EMISSIONS LIGHT CAME ON WHILE DRIVING IN TOWN. UPON DIAGNOSTIC TESTING, IT WAS THE TURBO CHARGER THAT WENT OUT. COMPUTER READ OUT WAS "TURBO BOOST BUILDING UP PRESSURE". THE MILEAGE WAS AT 47,000 MILES ONLY. I HAD TO REPLACE IT AND REPLACEMENT WAS $4825 NEW OR $3661 FOR REMANUFACTURED. THIS IS SOMETHING THAT HAS TO BE REPLACED OR WOULD FURTHER DAMAGE THE ENGINE. THE PRINTOUT ON MY RECEIPT READ "CRACKED EXHAUST MANIFOLD (TURBO), INTERNAL FAULT SOLENOID REPLACED TURBO/CHARGER/EXHAUST MANIFOLD. REPLACED WASTEGATE SOLENOID."
Mfg Campaign: 11391054
Recall Date: Feb 1, 2021
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE REVERSE LIGHT ON THE DRIVER'S SIDE WILL NOT ILLUMINATE WHEN THE VEHICLE IS IN REVERSE. I HAVE REPLACED BOTH BULBS AND 5 AMP FUSE. I BELIEVE THE ISSUE MIGHT BE WITH A FAULT IN THE REVERSE LIGHT SWITCH. THE LIGHT DOES NOT ILLUMINATE IN ANY DRIVING CONDITION.
Corrective Action:
THE REVERSE LIGHT ON THE DRIVER'S SIDE WILL NOT ILLUMINATE WHEN THE VEHICLE IS IN REVERSE. I HAVE REPLACED BOTH BULBS AND 5 AMP FUSE. I BELIEVE THE ISSUE MIGHT BE WITH A FAULT IN THE REVERSE LIGHT SWITCH. THE LIGHT DOES NOT ILLUMINATE IN ANY DRIVING CONDITION.
Additional Notes:
THE REVERSE LIGHT ON THE DRIVER'S SIDE WILL NOT ILLUMINATE WHEN THE VEHICLE IS IN REVERSE. I HAVE REPLACED BOTH BULBS AND 5 AMP FUSE. I BELIEVE THE ISSUE MIGHT BE WITH A FAULT IN THE REVERSE LIGHT SWITCH. THE LIGHT DOES NOT ILLUMINATE IN ANY DRIVING CONDITION.
Mfg Campaign: 11390520
Recall Date: Jan 28, 2021
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN FEBRUARY I NOTICED THAT MY CAR WAS LEAKING OIL. I TOOK IT TO THE MECHANIC AND THEY SAID IT HAS TWO HOLES IN THE TRANSMISSION. THEY SAID IT WAS A TECHNICAL BULLETIN LTB00909NAS1. CONSUMERS ARE BEING PUT AT RISK WITH OIL LEAKING FROM THE TRANSMISSION TO ALL OVER THE CAR. AT NOT FAULT OF THE CONSUMER.
Corrective Action:
IN FEBRUARY I NOTICED THAT MY CAR WAS LEAKING OIL. I TOOK IT TO THE MECHANIC AND THEY SAID IT HAS TWO HOLES IN THE TRANSMISSION. THEY SAID IT WAS A TECHNICAL BULLETIN LTB00909NAS1. CONSUMERS ARE BEING PUT AT RISK WITH OIL LEAKING FROM THE TRANSMISSION TO ALL OVER THE CAR. AT NOT FAULT OF THE CONSUMER.
Additional Notes:
IN FEBRUARY I NOTICED THAT MY CAR WAS LEAKING OIL. I TOOK IT TO THE MECHANIC AND THEY SAID IT HAS TWO HOLES IN THE TRANSMISSION. THEY SAID IT WAS A TECHNICAL BULLETIN LTB00909NAS1. CONSUMERS ARE BEING PUT AT RISK WITH OIL LEAKING FROM THE TRANSMISSION TO ALL OVER THE CAR. AT NOT FAULT OF THE CONSUMER.
Mfg Campaign: 11387938
Recall Date: Jan 13, 2021
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DOOR LATCH DOESN'T ENGAGE, DOOR OPENS FREELY WHILE DRIVING. 2ND TIME REPORTING, NO FEEDBACK! BRAND HAS A ISSUE. DEALER WANTS TO CHARGE FOR DIAGNOSTIC AND FIX. IT'S A MANUFACTURING FLAW
Corrective Action:
DOOR LATCH DOESN'T ENGAGE, DOOR OPENS FREELY WHILE DRIVING. 2ND TIME REPORTING, NO FEEDBACK! BRAND HAS A ISSUE. DEALER WANTS TO CHARGE FOR DIAGNOSTIC AND FIX. IT'S A MANUFACTURING FLAW
Additional Notes:
DOOR LATCH DOESN'T ENGAGE, DOOR OPENS FREELY WHILE DRIVING. 2ND TIME REPORTING, NO FEEDBACK! BRAND HAS A ISSUE. DEALER WANTS TO CHARGE FOR DIAGNOSTIC AND FIX. IT'S A MANUFACTURING FLAW
Mfg Campaign: 11367067
Recall Date: Oct 29, 2020
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