LAND ROVER DEFENDER 2020

Complete listing of complaints and recalls for this vehicle

49
Complaints
29
Recalls

Complaints & Recalls

49 Complaints 29 Recalls

Official Safety Recalls - Important!

29 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jaguar Land Rover North America, Llc
NHTSA Campaign: 24E102000 SAFETY RECALL
485 Vehicles Affected
Recall Date: Dec 6, 2024
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2025 Land Rover Defender vehicles equipped with Raised Air Intake (RAI) aftermarket accessory equipment, with part number VPLEP0543. The raised air intake may not be secured properly, which can allow the intake to detach from the vehicle.

Potential Risk:
A detached raised air intake can fall off the vehicle and become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect, and if necessary, remove and reinstall the RAI accessory, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N964.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N964
Notice Date: Feb 20, 2025
Recall Date: Dec 6, 2024
Jaguar Land Rover North America, Llc
NHTSA Campaign: 23V044000 SAFETY RECALL
6.7K Vehicles Affected
Recall Date: Feb 2, 2023
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N763.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N763
Notice Date: Mar 29, 2023
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
NHTSA Campaign: 21V584000 SAFETY RECALL
7K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles. The owner's manual incorrectly states that the third-row seating is equipped with LATCH child seat restraints with top tethers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Potential Risk:
Incorrect child restraint information may result in a child seat being improperly secured, which can increase the risk of injury in a crash.
FREE Recall Solution:
Land Rover will mail owners the correct information to insert into the owner's manual, free of charge. Owner notification letters were mailed on September 23, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N601.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N601
Notice Date: Sep 23, 2021
Recall Date: Jul 29, 2021
Jaguar Land Rover North America, Llc
NHTSA Campaign: 21V435000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Jun 8, 2021
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2022 Defender X vehicles equipped with smoked rear light assemblies. A voltage spike, triggered by a bright light shining on the rear of the vehicle, can cause the turn signals, brake lights, and tail lights to fail.

Potential Risk:
Turn signals, brake lights, and tail lights that fail to illuminate can reduce visibility to other drivers and increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the rear light assemblies, free of charge. Owner letters were mailed September 27, 2021. Owners can contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N598.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N598
Notice Date: Sep 27, 2021
Recall Date: Jun 8, 2021
Jaguar Land Rover North America, Llc
NHTSA Campaign: 21V424000 SAFETY RECALL
163 Vehicles Affected
Recall Date: Jun 3, 2021
Safety Issue:

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles equipped with 6-cylinder engines. The Powertrain Control Module (PCM) may unexpectedly switch off while the vehicle is in motion, resulting in an engine stall with no warning.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
The Connected Diagnostic Services (CDS) and the Over-the-air (OTA) diagnostics functionality will be disabled, either by a dealer or through an OTA update, free of charge. Owner notification letters were mailed July 28, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N599.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LAND ROVER dealer to schedule your FREE recall repair.
Manufacturer: LAND ROVER
Mfg Campaign: N599
Notice Date: Jul 28, 2021
Recall Date: Jun 3, 2021

Consumer Complaints

49 Complaints
Jaguar Land Rover North America, Llc
Campaign: 11463932 Other
May 9, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Corrective Action:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Additional Notes:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Manufacturer: LAND ROVER
Mfg Campaign: 11463932
Notice Date: May 9, 2022
Recall Date: May 9, 2022
Jaguar Land Rover North America, Llc
Campaign: 11463932 Other
May 9, 2022
Defect Description:

ENGINE

Potential Consequences:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Corrective Action:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Additional Notes:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Manufacturer: LAND ROVER
Mfg Campaign: 11463932
Notice Date: May 9, 2022
Recall Date: May 9, 2022
Jaguar Land Rover North America, Llc
Campaign: 11463932 Other
May 9, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Corrective Action:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Additional Notes:

Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way. Multiple lights including engine light and dash warnings appeared. Pictures attached. This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice. I have owned the car for less than one week, and it’s been back in the shop now twice. The first time ( Wednesday) was also for electrical issues, including sensor issues.

Manufacturer: LAND ROVER
Mfg Campaign: 11463932
Notice Date: May 9, 2022
Recall Date: May 9, 2022
Jaguar Land Rover North America, Llc
Campaign: 11455104 Other
Mar 3, 2022
Defect Description:

ENGINE

Potential Consequences:

Hello! My 2020 P400 Defender is repeatedly not restarting itself at stoplights when the standard auto start/stop functionality engages. Upon removing my foot from the brake pedal to begin moving, what normally happens is thst the engine restarts itself and I drive off as normal. However, at least once or twice a day now, the car does not restart itself, the instrument cluster turns off, and I look down in the car has put itself into Park. I am stopped in traffic etc. This is a somewhat significant fault in my opinion - because it has now happened at busy intersections, highway on ramps, and other places where you do not want people aggressively honking or worse hitting you from behind if they are distracted. I thought perhaps I just needed a software update or something, but my car is confirmed to be on the newest Land Rover software systems for everything in the car. I have not taken it to the dealer for this problem yet (no appts avail) but will be taking it in later this month. The reason I decided to submit this to you is that I went on a Defender group on Facebook, and there are many posts on there with other people in the United States having the exact same problem. With both P300 and P400 engines in Defenders. So I believe this may be a fault with software or hardware (and not just an isolated issue with my Defender… which by the way is my favorite car I’ve ever owned!) — that needs to be rectified with some sense of urgency with Land Rover. Also, my novice testing of why and when this is happening has concluded one workaround that I believe prevents the issue: if I press the button on the dash to turn off the auto start/stop, this problem does not occur. However, the car defaults to auto start/stop being on at each ignition cycle - so that would need to be something that users would need to remember to do each time they started the car.

Corrective Action:

Hello! My 2020 P400 Defender is repeatedly not restarting itself at stoplights when the standard auto start/stop functionality engages. Upon removing my foot from the brake pedal to begin moving, what normally happens is thst the engine restarts itself and I drive off as normal. However, at least once or twice a day now, the car does not restart itself, the instrument cluster turns off, and I look down in the car has put itself into Park. I am stopped in traffic etc. This is a somewhat significant fault in my opinion - because it has now happened at busy intersections, highway on ramps, and other places where you do not want people aggressively honking or worse hitting you from behind if they are distracted. I thought perhaps I just needed a software update or something, but my car is confirmed to be on the newest Land Rover software systems for everything in the car. I have not taken it to the dealer for this problem yet (no appts avail) but will be taking it in later this month. The reason I decided to submit this to you is that I went on a Defender group on Facebook, and there are many posts on there with other people in the United States having the exact same problem. With both P300 and P400 engines in Defenders. So I believe this may be a fault with software or hardware (and not just an isolated issue with my Defender… which by the way is my favorite car I’ve ever owned!) — that needs to be rectified with some sense of urgency with Land Rover. Also, my novice testing of why and when this is happening has concluded one workaround that I believe prevents the issue: if I press the button on the dash to turn off the auto start/stop, this problem does not occur. However, the car defaults to auto start/stop being on at each ignition cycle - so that would need to be something that users would need to remember to do each time they started the car.

Additional Notes:

Hello! My 2020 P400 Defender is repeatedly not restarting itself at stoplights when the standard auto start/stop functionality engages. Upon removing my foot from the brake pedal to begin moving, what normally happens is thst the engine restarts itself and I drive off as normal. However, at least once or twice a day now, the car does not restart itself, the instrument cluster turns off, and I look down in the car has put itself into Park. I am stopped in traffic etc. This is a somewhat significant fault in my opinion - because it has now happened at busy intersections, highway on ramps, and other places where you do not want people aggressively honking or worse hitting you from behind if they are distracted. I thought perhaps I just needed a software update or something, but my car is confirmed to be on the newest Land Rover software systems for everything in the car. I have not taken it to the dealer for this problem yet (no appts avail) but will be taking it in later this month. The reason I decided to submit this to you is that I went on a Defender group on Facebook, and there are many posts on there with other people in the United States having the exact same problem. With both P300 and P400 engines in Defenders. So I believe this may be a fault with software or hardware (and not just an isolated issue with my Defender… which by the way is my favorite car I’ve ever owned!) — that needs to be rectified with some sense of urgency with Land Rover. Also, my novice testing of why and when this is happening has concluded one workaround that I believe prevents the issue: if I press the button on the dash to turn off the auto start/stop, this problem does not occur. However, the car defaults to auto start/stop being on at each ignition cycle - so that would need to be something that users would need to remember to do each time they started the car.

Manufacturer: LAND ROVER
Mfg Campaign: 11455104
Notice Date: Mar 3, 2022
Recall Date: Mar 3, 2022
Jaguar Land Rover North America, Llc
Campaign: 11454234 Other
Feb 26, 2022
Defect Description:

ENGINE

Potential Consequences:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Corrective Action:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Additional Notes:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Manufacturer: LAND ROVER
Mfg Campaign: 11454234
Notice Date: Feb 26, 2022
Recall Date: Feb 26, 2022
Jaguar Land Rover North America, Llc
Campaign: 11454234 Other
Feb 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Corrective Action:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Additional Notes:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Manufacturer: LAND ROVER
Mfg Campaign: 11454234
Notice Date: Feb 26, 2022
Recall Date: Feb 26, 2022
Jaguar Land Rover North America, Llc
Campaign: 11454234 Other
Feb 26, 2022
Defect Description:

STEERING

Potential Consequences:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Corrective Action:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Additional Notes:

I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message. Steering wheel vibrate and I could not moved. This event last around 3 seconds and the alarm disappeared and the engine came back.

Manufacturer: LAND ROVER
Mfg Campaign: 11454234
Notice Date: Feb 26, 2022
Recall Date: Feb 26, 2022
Jaguar Land Rover North America, Llc
Campaign: 11446777 Other
Jan 9, 2022
Defect Description:

STEERING

Potential Consequences:

This happenedtwice after the most recent update(os 3.0). When i turned on my vehicle and engaged drive, power steering was disabled and/or locked. Im not sure which it was, but steering the vehicle was not possible, for several seconds, until it resolved itself.

Corrective Action:

This happenedtwice after the most recent update(os 3.0). When i turned on my vehicle and engaged drive, power steering was disabled and/or locked. Im not sure which it was, but steering the vehicle was not possible, for several seconds, until it resolved itself.

Additional Notes:

This happenedtwice after the most recent update(os 3.0). When i turned on my vehicle and engaged drive, power steering was disabled and/or locked. Im not sure which it was, but steering the vehicle was not possible, for several seconds, until it resolved itself.

Manufacturer: LAND ROVER
Mfg Campaign: 11446777
Notice Date: Jan 9, 2022
Recall Date: Jan 9, 2022
Jaguar Land Rover North America, Llc
Campaign: 11446251 Other
Jan 4, 2022
Defect Description:

STEERING

Potential Consequences:

Steering wheel locked and I was unable to drive the car. Tried to start and restart but the steering wheel is locked and a safety hazard for me.

Corrective Action:

Steering wheel locked and I was unable to drive the car. Tried to start and restart but the steering wheel is locked and a safety hazard for me.

Additional Notes:

Steering wheel locked and I was unable to drive the car. Tried to start and restart but the steering wheel is locked and a safety hazard for me.

Manufacturer: LAND ROVER
Mfg Campaign: 11446251
Notice Date: Jan 4, 2022
Recall Date: Jan 4, 2022
Jaguar Land Rover North America, Llc
Campaign: 11439368 Other
Nov 4, 2021
Defect Description:

LANE DEPARTURE

Potential Consequences:

The contact owns a 2020 Land Rover Defender. The contact stated that the lane departure feature would intermittently fail to operate as needed without warning. The contact stated that the vehicle would independently deviate in the opposite direction as intended. The contact also stated that the lane deviation feature could be turned off; however, the feature was reactivated upon restart of the vehicle. The dealer had been made aware of the failure on multiple occasions and the contact was informed that there was no remedy for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

Corrective Action:

The contact owns a 2020 Land Rover Defender. The contact stated that the lane departure feature would intermittently fail to operate as needed without warning. The contact stated that the vehicle would independently deviate in the opposite direction as intended. The contact also stated that the lane deviation feature could be turned off; however, the feature was reactivated upon restart of the vehicle. The dealer had been made aware of the failure on multiple occasions and the contact was informed that there was no remedy for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

Additional Notes:

The contact owns a 2020 Land Rover Defender. The contact stated that the lane departure feature would intermittently fail to operate as needed without warning. The contact stated that the vehicle would independently deviate in the opposite direction as intended. The contact also stated that the lane deviation feature could be turned off; however, the feature was reactivated upon restart of the vehicle. The dealer had been made aware of the failure on multiple occasions and the contact was informed that there was no remedy for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

Manufacturer: LAND ROVER
Mfg Campaign: 11439368
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Jaguar Land Rover North America, Llc
Campaign: 11435211 Other
Oct 2, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Driving along the road with no cars around, the windshield made a loud noise and a crack was formed coming from the passenger side A-pillar. The crack of course grew over time. No rock chip. Clearly a defective windshield. The dealer would not replace it under warranty even though it clearly started where a rock could not have chipped it..

Corrective Action:

Driving along the road with no cars around, the windshield made a loud noise and a crack was formed coming from the passenger side A-pillar. The crack of course grew over time. No rock chip. Clearly a defective windshield. The dealer would not replace it under warranty even though it clearly started where a rock could not have chipped it..

Additional Notes:

Driving along the road with no cars around, the windshield made a loud noise and a crack was formed coming from the passenger side A-pillar. The crack of course grew over time. No rock chip. Clearly a defective windshield. The dealer would not replace it under warranty even though it clearly started where a rock could not have chipped it..

Manufacturer: LAND ROVER
Mfg Campaign: 11435211
Notice Date: Oct 2, 2021
Recall Date: Oct 2, 2021
Jaguar Land Rover North America, Llc
Campaign: 11434894 Other
Sep 29, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).

Corrective Action:

My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).

Additional Notes:

My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).

Manufacturer: LAND ROVER
Mfg Campaign: 11434894
Notice Date: Sep 29, 2021
Recall Date: Sep 29, 2021
Jaguar Land Rover North America, Llc
Campaign: 11433648 Other
Sep 20, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My windshield cracked with no apparent strike with under 5K miles on the vehicle. Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products. There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.

Corrective Action:

My windshield cracked with no apparent strike with under 5K miles on the vehicle. Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products. There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.

Additional Notes:

My windshield cracked with no apparent strike with under 5K miles on the vehicle. Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products. There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.

Manufacturer: LAND ROVER
Mfg Campaign: 11433648
Notice Date: Sep 20, 2021
Recall Date: Sep 20, 2021
Jaguar Land Rover North America, Llc
Campaign: 11429431 Other
1 Vehicles Affected
Aug 17, 2021
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.

Corrective Action:

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.

Additional Notes:

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.

Manufacturer: LAND ROVER
Mfg Campaign: 11429431
Notice Date: Aug 17, 2021
Recall Date: Aug 17, 2021
Jaguar Land Rover North America, Llc
Campaign: 11429431 Other
1 Vehicles Affected
Aug 17, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.

Corrective Action:

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.

Additional Notes:

The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.

Manufacturer: LAND ROVER
Mfg Campaign: 11429431
Notice Date: Aug 17, 2021
Recall Date: Aug 17, 2021
Jaguar Land Rover North America, Llc
Campaign: 11427376 Other
Aug 1, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Much like the current recall N598 for the smoked rear lights. My rear lights (standard P300) red lensed lights can be turned off when a bright light is shone on the rear red lenses. Not only does it turn off the lights, it also disables the brake lights. I have been to the dealer and they believe it is a software problem (which it clearly is not) It has not been inspected by anyone else There are no warning lights that pop up when the rear lights or brake lights go out, so the only way to check is a visual check. The only way to turn them back on is to turn off the ignition and turn back on again.

Corrective Action:

Much like the current recall N598 for the smoked rear lights. My rear lights (standard P300) red lensed lights can be turned off when a bright light is shone on the rear red lenses. Not only does it turn off the lights, it also disables the brake lights. I have been to the dealer and they believe it is a software problem (which it clearly is not) It has not been inspected by anyone else There are no warning lights that pop up when the rear lights or brake lights go out, so the only way to check is a visual check. The only way to turn them back on is to turn off the ignition and turn back on again.

Additional Notes:

Much like the current recall N598 for the smoked rear lights. My rear lights (standard P300) red lensed lights can be turned off when a bright light is shone on the rear red lenses. Not only does it turn off the lights, it also disables the brake lights. I have been to the dealer and they believe it is a software problem (which it clearly is not) It has not been inspected by anyone else There are no warning lights that pop up when the rear lights or brake lights go out, so the only way to check is a visual check. The only way to turn them back on is to turn off the ignition and turn back on again.

Manufacturer: LAND ROVER
Mfg Campaign: 11427376
Notice Date: Aug 1, 2021
Recall Date: Aug 1, 2021
Jaguar Land Rover North America, Llc
Campaign: 11424781 Other
Jul 14, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The rear lights of the 2020 Defender 110 go out when hit with a bright light from behind. The issue can be duplicated with a flashlight as well. Lights from a following car will extinguish all the rear lights on the Defender, including brake lights (the slender brake light on the top of the vehicle, above the rear window still works, but none of the other lights work, including running lights, brake lights, and turn signals). This is a known problem with Land Rover, but there is no solution. They are expecting a software update sometime in the fall that may remedy this known issue.

Corrective Action:

The rear lights of the 2020 Defender 110 go out when hit with a bright light from behind. The issue can be duplicated with a flashlight as well. Lights from a following car will extinguish all the rear lights on the Defender, including brake lights (the slender brake light on the top of the vehicle, above the rear window still works, but none of the other lights work, including running lights, brake lights, and turn signals). This is a known problem with Land Rover, but there is no solution. They are expecting a software update sometime in the fall that may remedy this known issue.

Additional Notes:

The rear lights of the 2020 Defender 110 go out when hit with a bright light from behind. The issue can be duplicated with a flashlight as well. Lights from a following car will extinguish all the rear lights on the Defender, including brake lights (the slender brake light on the top of the vehicle, above the rear window still works, but none of the other lights work, including running lights, brake lights, and turn signals). This is a known problem with Land Rover, but there is no solution. They are expecting a software update sometime in the fall that may remedy this known issue.

Manufacturer: LAND ROVER
Mfg Campaign: 11424781
Notice Date: Jul 14, 2021
Recall Date: Jul 14, 2021
Jaguar Land Rover North America, Llc
Campaign: 11423306 Other
Jul 3, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

I sell car parts and accessories online through my website powerfulUK.com and I have sold a quantity of smoked rear lights for the Defender 2021 models to the USA. These lights are fitted as an upgrade to the standard lights as they are smoked/tinted. These smoked lights are the subject of a recall N598 Land Rover has refused to notify or replace the lights sold to customers even though this is a popular upgrade and known issue. I think recall N598 should oblige Land Rover to notify all customers who have purchased the smoked lights as an upgrade to their standard model. See attached EMail from Land Rover head office

Corrective Action:

I sell car parts and accessories online through my website powerfulUK.com and I have sold a quantity of smoked rear lights for the Defender 2021 models to the USA. These lights are fitted as an upgrade to the standard lights as they are smoked/tinted. These smoked lights are the subject of a recall N598 Land Rover has refused to notify or replace the lights sold to customers even though this is a popular upgrade and known issue. I think recall N598 should oblige Land Rover to notify all customers who have purchased the smoked lights as an upgrade to their standard model. See attached EMail from Land Rover head office

Additional Notes:

I sell car parts and accessories online through my website powerfulUK.com and I have sold a quantity of smoked rear lights for the Defender 2021 models to the USA. These lights are fitted as an upgrade to the standard lights as they are smoked/tinted. These smoked lights are the subject of a recall N598 Land Rover has refused to notify or replace the lights sold to customers even though this is a popular upgrade and known issue. I think recall N598 should oblige Land Rover to notify all customers who have purchased the smoked lights as an upgrade to their standard model. See attached EMail from Land Rover head office

Manufacturer: LAND ROVER
Mfg Campaign: 11423306
Notice Date: Jul 3, 2021
Recall Date: Jul 3, 2021
Jaguar Land Rover North America, Llc
Campaign: 11384926 Other
Dec 25, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

ON THE 2020 LAND ROVER DEFENDER, A KNOWN PROBLEM IS A RATTLING SOUND OF THE PASSENGER SIDE A-PILLAR. LAND ROVER POSTED A BULLETIN ON HOW TO FIX THE ISSUE AND I BROUGHT IT FOR A FIX IN NOVEMBER, BUT THE SOUND PERSISTED. YESTERDAY WHEN DRIVING AT HIGHWAY SPEEDS THERE WERE HEAVY CROSS WINDS AND THE A-PILLAR FLEW OFF THE VEHICLE INTO TRAFFIC BUT DID NOT HIT ANYONE. THIS IS VERY DANGEROUS. THE ENGINEERS NEED TO FIX THIS.

Corrective Action:

ON THE 2020 LAND ROVER DEFENDER, A KNOWN PROBLEM IS A RATTLING SOUND OF THE PASSENGER SIDE A-PILLAR. LAND ROVER POSTED A BULLETIN ON HOW TO FIX THE ISSUE AND I BROUGHT IT FOR A FIX IN NOVEMBER, BUT THE SOUND PERSISTED. YESTERDAY WHEN DRIVING AT HIGHWAY SPEEDS THERE WERE HEAVY CROSS WINDS AND THE A-PILLAR FLEW OFF THE VEHICLE INTO TRAFFIC BUT DID NOT HIT ANYONE. THIS IS VERY DANGEROUS. THE ENGINEERS NEED TO FIX THIS.

Additional Notes:

ON THE 2020 LAND ROVER DEFENDER, A KNOWN PROBLEM IS A RATTLING SOUND OF THE PASSENGER SIDE A-PILLAR. LAND ROVER POSTED A BULLETIN ON HOW TO FIX THE ISSUE AND I BROUGHT IT FOR A FIX IN NOVEMBER, BUT THE SOUND PERSISTED. YESTERDAY WHEN DRIVING AT HIGHWAY SPEEDS THERE WERE HEAVY CROSS WINDS AND THE A-PILLAR FLEW OFF THE VEHICLE INTO TRAFFIC BUT DID NOT HIT ANYONE. THIS IS VERY DANGEROUS. THE ENGINEERS NEED TO FIX THIS.

Manufacturer: LAND ROVER
Mfg Campaign: 11384926
Notice Date: Dec 25, 2020
Recall Date: Dec 25, 2020
Jaguar Land Rover North America, Llc
Campaign: 11375851 Other
Nov 23, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

TOTAL BRAKE AND STEERING LOSS AT 60MPH ..I CAN SEND YOU THE SCREEN SHOTS TOMORROW/ NOVEMBER 23RD (PROM THE PHOTOS TAKEN ON MY SON'S PHONE OF THE DASHBOARD NOTICE...PLUS A VIRTUAL GHOST-LIKE ABRUPT TAKE OVER OF LANE ASSISTANCE DESPITE MY HAVING TURNED THAT OFF!

Corrective Action:

TOTAL BRAKE AND STEERING LOSS AT 60MPH ..I CAN SEND YOU THE SCREEN SHOTS TOMORROW/ NOVEMBER 23RD (PROM THE PHOTOS TAKEN ON MY SON'S PHONE OF THE DASHBOARD NOTICE...PLUS A VIRTUAL GHOST-LIKE ABRUPT TAKE OVER OF LANE ASSISTANCE DESPITE MY HAVING TURNED THAT OFF!

Additional Notes:

TOTAL BRAKE AND STEERING LOSS AT 60MPH ..I CAN SEND YOU THE SCREEN SHOTS TOMORROW/ NOVEMBER 23RD (PROM THE PHOTOS TAKEN ON MY SON'S PHONE OF THE DASHBOARD NOTICE...PLUS A VIRTUAL GHOST-LIKE ABRUPT TAKE OVER OF LANE ASSISTANCE DESPITE MY HAVING TURNED THAT OFF!

Manufacturer: LAND ROVER
Mfg Campaign: 11375851
Notice Date: Nov 23, 2020
Recall Date: Nov 23, 2020

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