Complaints & Recalls
Official Safety Recalls - Important!
29 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2025 Land Rover Defender vehicles equipped with Raised Air Intake (RAI) aftermarket accessory equipment, with part number VPLEP0543. The raised air intake may not be secured properly, which can allow the intake to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N964
Recall Date: Dec 6, 2024
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N763
Recall Date: Feb 2, 2023
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles. The owner's manual incorrectly states that the third-row seating is equipped with LATCH child seat restraints with top tethers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N601
Recall Date: Jul 29, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2022 Defender X vehicles equipped with smoked rear light assemblies. A voltage spike, triggered by a bright light shining on the rear of the vehicle, can cause the turn signals, brake lights, and tail lights to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N598
Recall Date: Jun 8, 2021
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2021 Land Rover Defender vehicles equipped with 6-cylinder engines. The Powertrain Control Module (PCM) may unexpectedly switch off while the vehicle is in motion, resulting in an engine stall with no warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N599
Recall Date: Jun 3, 2021
Consumer Complaints
49 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Mileage at time of failure: ~27,500 miles The signature LED headlamp assembly on my 2020 Land Rover Defender 110 X has experienced a failure of the integrated Daytime Running Light (DRL) module. The DRL has gone completely dark and is no longer functioning. This failure occurred shortly after the expiration of the factory warranty and affects a key visibility and safety feature of the vehicle. The only available repair, according to the dealership, is full replacement of the headlamp assembly at a cost of over $3,000. The DRL cannot be serviced independently. This is an unreasonable cost for a low-mileage vehicle and a safety-critical component. This appears to be a widespread issue affecting 2020–2022 Defender models, with numerous reports online from other owners citing identical DRL failures. This suggests a systemic design or quality defect in the headlamp assembly. A DRL failure undermines the vehicle’s visibility to other drivers and reduces safety during daylight driving. Given the high cost of repair and the frequency of reported failures, I believe this defect warrants investigation and potential recall action.
Corrective Action:
Mileage at time of failure: ~27,500 miles The signature LED headlamp assembly on my 2020 Land Rover Defender 110 X has experienced a failure of the integrated Daytime Running Light (DRL) module. The DRL has gone completely dark and is no longer functioning. This failure occurred shortly after the expiration of the factory warranty and affects a key visibility and safety feature of the vehicle. The only available repair, according to the dealership, is full replacement of the headlamp assembly at a cost of over $3,000. The DRL cannot be serviced independently. This is an unreasonable cost for a low-mileage vehicle and a safety-critical component. This appears to be a widespread issue affecting 2020–2022 Defender models, with numerous reports online from other owners citing identical DRL failures. This suggests a systemic design or quality defect in the headlamp assembly. A DRL failure undermines the vehicle’s visibility to other drivers and reduces safety during daylight driving. Given the high cost of repair and the frequency of reported failures, I believe this defect warrants investigation and potential recall action.
Additional Notes:
Mileage at time of failure: ~27,500 miles The signature LED headlamp assembly on my 2020 Land Rover Defender 110 X has experienced a failure of the integrated Daytime Running Light (DRL) module. The DRL has gone completely dark and is no longer functioning. This failure occurred shortly after the expiration of the factory warranty and affects a key visibility and safety feature of the vehicle. The only available repair, according to the dealership, is full replacement of the headlamp assembly at a cost of over $3,000. The DRL cannot be serviced independently. This is an unreasonable cost for a low-mileage vehicle and a safety-critical component. This appears to be a widespread issue affecting 2020–2022 Defender models, with numerous reports online from other owners citing identical DRL failures. This suggests a systemic design or quality defect in the headlamp assembly. A DRL failure undermines the vehicle’s visibility to other drivers and reduces safety during daylight driving. Given the high cost of repair and the frequency of reported failures, I believe this defect warrants investigation and potential recall action.
Mfg Campaign: 11674154
Recall Date: Jul 16, 2025
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The LED daytime running light failed on my vehicle and the dealer needed to replace the entire headlight unit. The manufacturer wanted to charge $2,500 for the replacement. There must be something faulty in the design of these headlights as out of 156 people I surveyed with Defenders, I’ve heard of 55 who have had this same issue, 7 who have had their daytime running light and headlight fail, 87 who have not had the daytime running light issue yet, and 7 respondents do not have the LED headlights and have not had their daytime running issue. This seems to be a manufacturer defect.
Corrective Action:
The LED daytime running light failed on my vehicle and the dealer needed to replace the entire headlight unit. The manufacturer wanted to charge $2,500 for the replacement. There must be something faulty in the design of these headlights as out of 156 people I surveyed with Defenders, I’ve heard of 55 who have had this same issue, 7 who have had their daytime running light and headlight fail, 87 who have not had the daytime running light issue yet, and 7 respondents do not have the LED headlights and have not had their daytime running issue. This seems to be a manufacturer defect.
Additional Notes:
The LED daytime running light failed on my vehicle and the dealer needed to replace the entire headlight unit. The manufacturer wanted to charge $2,500 for the replacement. There must be something faulty in the design of these headlights as out of 156 people I surveyed with Defenders, I’ve heard of 55 who have had this same issue, 7 who have had their daytime running light and headlight fail, 87 who have not had the daytime running light issue yet, and 7 respondents do not have the LED headlights and have not had their daytime running issue. This seems to be a manufacturer defect.
Mfg Campaign: 11670938
Recall Date: Jul 2, 2025
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The daytime running lights which also dim the overall lights at night, also known as the halo LED light continues to malfuction. I bought this car (2) years ago and I'm now on the second set up LED running lights. There are numerous other reports of this malfunctioning across owners. multiple online forums. this overall poses a large saftey hazard as the light is very dim at night from it not running, also including the daytime light casuing saftey issues for other cars.
Corrective Action:
The daytime running lights which also dim the overall lights at night, also known as the halo LED light continues to malfuction. I bought this car (2) years ago and I'm now on the second set up LED running lights. There are numerous other reports of this malfunctioning across owners. multiple online forums. this overall poses a large saftey hazard as the light is very dim at night from it not running, also including the daytime light casuing saftey issues for other cars.
Additional Notes:
The daytime running lights which also dim the overall lights at night, also known as the halo LED light continues to malfuction. I bought this car (2) years ago and I'm now on the second set up LED running lights. There are numerous other reports of this malfunctioning across owners. multiple online forums. this overall poses a large saftey hazard as the light is very dim at night from it not running, also including the daytime light casuing saftey issues for other cars.
Mfg Campaign: 11667939
Recall Date: Jun 19, 2025
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2020 Land Rover Defender with air intake snorkel was detached from the vehicle driving down the highway during a windy day. I see that Land Rover has recalled the snorkel for 2023 and 2024 models for that very reason. The recall should include 2020 models as well! I've noticed that there are many Land Rover Defender owners talking about this same issue online.
Corrective Action:
2020 Land Rover Defender with air intake snorkel was detached from the vehicle driving down the highway during a windy day. I see that Land Rover has recalled the snorkel for 2023 and 2024 models for that very reason. The recall should include 2020 models as well! I've noticed that there are many Land Rover Defender owners talking about this same issue online.
Additional Notes:
2020 Land Rover Defender with air intake snorkel was detached from the vehicle driving down the highway during a windy day. I see that Land Rover has recalled the snorkel for 2023 and 2024 models for that very reason. The recall should include 2020 models as well! I've noticed that there are many Land Rover Defender owners talking about this same issue online.
Mfg Campaign: 11634573
Recall Date: Jan 7, 2025
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This is a 2020 Land Rover Defender 110. The daytime running lights on the headlamp need replaced. I had replaced the passenger side a few months ago at the Land Rover dealership while the car was still under warranty at 49,500 miles. Now, the Land Rover has 55k miles and the driver side has gone out and the Land Rover Dealer has quoted me 3K to fix this. This is a common problem and many owners with the years 2020-2023 are experiencing the same problem. This should not be happening with LED lights with such low mileage on the Defenders. This is a safety issue and this model should be recalled. Yes, the dealer has confirmed the problem with the daytime running light on the headlamp. There were no warning lamps or messages with this failure.
Corrective Action:
This is a 2020 Land Rover Defender 110. The daytime running lights on the headlamp need replaced. I had replaced the passenger side a few months ago at the Land Rover dealership while the car was still under warranty at 49,500 miles. Now, the Land Rover has 55k miles and the driver side has gone out and the Land Rover Dealer has quoted me 3K to fix this. This is a common problem and many owners with the years 2020-2023 are experiencing the same problem. This should not be happening with LED lights with such low mileage on the Defenders. This is a safety issue and this model should be recalled. Yes, the dealer has confirmed the problem with the daytime running light on the headlamp. There were no warning lamps or messages with this failure.
Additional Notes:
This is a 2020 Land Rover Defender 110. The daytime running lights on the headlamp need replaced. I had replaced the passenger side a few months ago at the Land Rover dealership while the car was still under warranty at 49,500 miles. Now, the Land Rover has 55k miles and the driver side has gone out and the Land Rover Dealer has quoted me 3K to fix this. This is a common problem and many owners with the years 2020-2023 are experiencing the same problem. This should not be happening with LED lights with such low mileage on the Defenders. This is a safety issue and this model should be recalled. Yes, the dealer has confirmed the problem with the daytime running light on the headlamp. There were no warning lamps or messages with this failure.
Mfg Campaign: 11625170
Recall Date: Nov 14, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Daytime running light failure. Making vehicle difficult to see. Dealer lists and a knows issue and and flagged as a safety concern. But refuses to repair or rectify the problem. And wants to charge over $4000 for a safety item.
Corrective Action:
Daytime running light failure. Making vehicle difficult to see. Dealer lists and a knows issue and and flagged as a safety concern. But refuses to repair or rectify the problem. And wants to charge over $4000 for a safety item.
Additional Notes:
Daytime running light failure. Making vehicle difficult to see. Dealer lists and a knows issue and and flagged as a safety concern. But refuses to repair or rectify the problem. And wants to charge over $4000 for a safety item.
Mfg Campaign: 11583318
Recall Date: Apr 16, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Corrective Action:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Additional Notes:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Mfg Campaign: 11573495
Recall Date: Feb 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Corrective Action:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Additional Notes:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Mfg Campaign: 11573495
Recall Date: Feb 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Corrective Action:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Additional Notes:
My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions. At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine. The engine then will not restart and I am in unsafe conditions in intersections. I have brought the car to the dealership several times to resolve this and it continues to worsen. It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall. This is a MAJOR SAFETY issue! The car shuts off without warning and wont restart. This is engine electrical system and transmission related. It drains the battery and leaves the car inoperable
Mfg Campaign: 11573495
Recall Date: Feb 22, 2024
Jaguar Land Rover North America, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The rear backup camera is foggy and it is not possible to see clearly while backing up. It is foggy in any weather condition, during the daylight, and at night. There are halos around lights at night in addition to the general fogginess.
Corrective Action:
The rear backup camera is foggy and it is not possible to see clearly while backing up. It is foggy in any weather condition, during the daylight, and at night. There are halos around lights at night in addition to the general fogginess.
Additional Notes:
The rear backup camera is foggy and it is not possible to see clearly while backing up. It is foggy in any weather condition, during the daylight, and at night. There are halos around lights at night in addition to the general fogginess.
Mfg Campaign: 11570514
Recall Date: Feb 7, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear backup camera is foggy and it is not possible to see clearly while backing up. It is foggy in any weather condition, during the daylight, and at night. There are halos around lights at night in addition to the general fogginess.
Corrective Action:
The rear backup camera is foggy and it is not possible to see clearly while backing up. It is foggy in any weather condition, during the daylight, and at night. There are halos around lights at night in addition to the general fogginess.
Additional Notes:
The rear backup camera is foggy and it is not possible to see clearly while backing up. It is foggy in any weather condition, during the daylight, and at night. There are halos around lights at night in addition to the general fogginess.
Mfg Campaign: 11570514
Recall Date: Feb 7, 2024
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Daytime running lights stopped working with no warning signs or notifications, reducing visibility.. Has been confirmed by independent service center. Circuitry in headlight is known to fail causing the daytime running light to stop without warning
Corrective Action:
Daytime running lights stopped working with no warning signs or notifications, reducing visibility.. Has been confirmed by independent service center. Circuitry in headlight is known to fail causing the daytime running light to stop without warning
Additional Notes:
Daytime running lights stopped working with no warning signs or notifications, reducing visibility.. Has been confirmed by independent service center. Circuitry in headlight is known to fail causing the daytime running light to stop without warning
Mfg Campaign: 11565006
Recall Date: Jan 11, 2024
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Corrective Action:
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Additional Notes:
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Mfg Campaign: 11547487
Recall Date: Sep 30, 2023
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Corrective Action:
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Additional Notes:
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Mfg Campaign: 11547487
Recall Date: Sep 30, 2023
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracking for no reason Many occurrences in owners forum. Class action lawsuit filed. Manfature doing nothing. Windshields need to be redesigned .
Corrective Action:
Windshield cracking for no reason Many occurrences in owners forum. Class action lawsuit filed. Manfature doing nothing. Windshields need to be redesigned .
Additional Notes:
Windshield cracking for no reason Many occurrences in owners forum. Class action lawsuit filed. Manfature doing nothing. Windshields need to be redesigned .
Mfg Campaign: 11544299
Recall Date: Sep 13, 2023
Jaguar Land Rover North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Large clunking sound with shuddering of the vehicle during a turn at low speeds. Inspection revealed cracked transfer case and differential damage which could lead to loss of control of vehicle. Had part repaired at Land Rover, again malfunctioned after 1000 miles with shuddering and "skipping" of rear tires during turns. Aware of two other malfunctions of transfer case with instability during turns.
Corrective Action:
Large clunking sound with shuddering of the vehicle during a turn at low speeds. Inspection revealed cracked transfer case and differential damage which could lead to loss of control of vehicle. Had part repaired at Land Rover, again malfunctioned after 1000 miles with shuddering and "skipping" of rear tires during turns. Aware of two other malfunctions of transfer case with instability during turns.
Additional Notes:
Large clunking sound with shuddering of the vehicle during a turn at low speeds. Inspection revealed cracked transfer case and differential damage which could lead to loss of control of vehicle. Had part repaired at Land Rover, again malfunctioned after 1000 miles with shuddering and "skipping" of rear tires during turns. Aware of two other malfunctions of transfer case with instability during turns.
Mfg Campaign: 11533440
Recall Date: Jul 20, 2023
Jaguar Land Rover North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The "cone of light "projected forward by the headlights is too narrow. When turning right or left from one dark road onto another dark road, one cannot determine if it is safe to turn. The light cone is blocked by the escutcheon around the headlight, which are set inward too deep. In addition, the light intensity of the main beam is insufficient for proper night driving on dark roads, Note:this car was one of the first deliveries in the US. The dealer was not aware of lack of fog lights on vehicle and beam width problem.
Corrective Action:
The "cone of light "projected forward by the headlights is too narrow. When turning right or left from one dark road onto another dark road, one cannot determine if it is safe to turn. The light cone is blocked by the escutcheon around the headlight, which are set inward too deep. In addition, the light intensity of the main beam is insufficient for proper night driving on dark roads, Note:this car was one of the first deliveries in the US. The dealer was not aware of lack of fog lights on vehicle and beam width problem.
Additional Notes:
The "cone of light "projected forward by the headlights is too narrow. When turning right or left from one dark road onto another dark road, one cannot determine if it is safe to turn. The light cone is blocked by the escutcheon around the headlight, which are set inward too deep. In addition, the light intensity of the main beam is insufficient for proper night driving on dark roads, Note:this car was one of the first deliveries in the US. The dealer was not aware of lack of fog lights on vehicle and beam width problem.
Mfg Campaign: 11522954
Recall Date: May 19, 2023
Jaguar Land Rover North America, Llc
Defect Description:
TIRES
Potential Consequences:
255/60R20
Corrective Action:
255/60R20
Additional Notes:
255/60R20
Mfg Campaign: 11497159
Recall Date: Dec 12, 2022
Jaguar Land Rover North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visibility and creating an unsafe driving experience. This is, I believe, the seventh Land Rover windshield that I have had the misfortune to have crack on me over the years. One Range Rover windshield cracked while sitting in the driveway with no projectiles involved. Another cracked in cooler overnight weather. These windshields are clearly defective and Land Rover is aware of the problem. This is why the dealership offers a very pricey windshield package as an option when you purchase the vehicle. I have called Land Rover corporate again in this instance because I'm fed up with paying $1800 to repair a defective bit of glass, only to have another crack appear and be forced to repair or replace that as well. Land Rover Corporate said that a pebble constituted "outside damage" and the windshield would not be covered under warranty. However, a driver does purchase a car under the presumption that the glass would be safe if struck by a tiny object or if taken through a car wash--as occurred with my previous Range Rover. Taken together, I do request that this consumer safety board review this issue as I know for a fact that I am not the only one concerned about the safety and reliability of the Land Rover windshields. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visibility and creating an unsafe driving experience. This is, I believe, the seventh Land Rover windshield that I have had the misfortune to have crack on me over the years. One Range Rover windshield cracked while sitting in the driveway with no projectiles involved. Another cracked in cooler overnight weather. These windshields are clearly defective and Land Rover is aware of the problem. This is why the dealership offers a very pricey windshield package as an option when you purchase the vehicle. I have called Land Rover corporate again in this instance because I'm fed up with paying $1800 to repair a defective bit of glass, only to have another crack appear and be forced to repair or replace that as well. Land Rover Corporate said that a pebble constituted "outside damage" and the windshield would not be covered under warranty. However, a driver does purchase a car under the presumption that the glass would be safe if struck by a tiny object or if taken through a car wash--as occurred with my previous Range Rover. Taken together, I do request that this consumer safety board review this issue as I know for a fact that I am not the only one concerned about the safety and reliability of the Land Rover windshields. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visibility and creating an unsafe driving experience. This is, I believe, the seventh Land Rover windshield that I have had the misfortune to have crack on me over the years. One Range Rover windshield cracked while sitting in the driveway with no projectiles involved. Another cracked in cooler overnight weather. These windshields are clearly defective and Land Rover is aware of the problem. This is why the dealership offers a very pricey windshield package as an option when you purchase the vehicle. I have called Land Rover corporate again in this instance because I'm fed up with paying $1800 to repair a defective bit of glass, only to have another crack appear and be forced to repair or replace that as well. Land Rover Corporate said that a pebble constituted "outside damage" and the windshield would not be covered under warranty. However, a driver does purchase a car under the presumption that the glass would be safe if struck by a tiny object or if taken through a car wash--as occurred with my previous Range Rover. Taken together, I do request that this consumer safety board review this issue as I know for a fact that I am not the only one concerned about the safety and reliability of the Land Rover windshields. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11491779
Recall Date: Nov 1, 2022
Jaguar Land Rover North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver's side A Pillar trim came loose at 75 mph on freeway and blew off the side of the car. Also pulled out mounting bolt for A Pillar Trim.
Corrective Action:
Driver's side A Pillar trim came loose at 75 mph on freeway and blew off the side of the car. Also pulled out mounting bolt for A Pillar Trim.
Additional Notes:
Driver's side A Pillar trim came loose at 75 mph on freeway and blew off the side of the car. Also pulled out mounting bolt for A Pillar Trim.
Mfg Campaign: 11484723
Recall Date: Sep 15, 2022
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