Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC329
Recall Date: Dec 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC326
Recall Date: Oct 10, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC324
Recall Date: Sep 17, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC317
Recall Date: Jun 4, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC312
Recall Date: May 14, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC308
Recall Date: Apr 16, 2024
Consumer Complaints
289 ComplaintsKia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The main display panel that shows the speed, turn signal info, blind spot monitoring, and many other things just intermittently dies. According to many posts within online forums, the only known fix is to turn off the vehicle, wait at least 30 minutes and turn the car back on. There does not seem to be a reset option like there is for the radio/map/settings panel. It also does not allow you to see how much fuel (or charge in this case) is left in the vehicle.
Corrective Action:
The main display panel that shows the speed, turn signal info, blind spot monitoring, and many other things just intermittently dies. According to many posts within online forums, the only known fix is to turn off the vehicle, wait at least 30 minutes and turn the car back on. There does not seem to be a reset option like there is for the radio/map/settings panel. It also does not allow you to see how much fuel (or charge in this case) is left in the vehicle.
Additional Notes:
The main display panel that shows the speed, turn signal info, blind spot monitoring, and many other things just intermittently dies. According to many posts within online forums, the only known fix is to turn off the vehicle, wait at least 30 minutes and turn the car back on. There does not seem to be a reset option like there is for the radio/map/settings panel. It also does not allow you to see how much fuel (or charge in this case) is left in the vehicle.
Mfg Campaign: 11615508
Recall Date: Sep 19, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The main display panel that shows the speed, turn signal info, blind spot monitoring, and many other things just intermittently dies. According to many posts within online forums, the only known fix is to turn off the vehicle, wait at least 30 minutes and turn the car back on. There does not seem to be a reset option like there is for the radio/map/settings panel. It also does not allow you to see how much fuel (or charge in this case) is left in the vehicle.
Corrective Action:
The main display panel that shows the speed, turn signal info, blind spot monitoring, and many other things just intermittently dies. According to many posts within online forums, the only known fix is to turn off the vehicle, wait at least 30 minutes and turn the car back on. There does not seem to be a reset option like there is for the radio/map/settings panel. It also does not allow you to see how much fuel (or charge in this case) is left in the vehicle.
Additional Notes:
The main display panel that shows the speed, turn signal info, blind spot monitoring, and many other things just intermittently dies. According to many posts within online forums, the only known fix is to turn off the vehicle, wait at least 30 minutes and turn the car back on. There does not seem to be a reset option like there is for the radio/map/settings panel. It also does not allow you to see how much fuel (or charge in this case) is left in the vehicle.
Mfg Campaign: 11615508
Recall Date: Sep 19, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.
Corrective Action:
Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.
Additional Notes:
Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.
Mfg Campaign: 11615525
Recall Date: Sep 19, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.
Corrective Action:
Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.
Additional Notes:
Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.
Mfg Campaign: 11615525
Recall Date: Sep 19, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had finished charging the car over night and just turned it on to drive to work. However, the dash display did not fully turn on. It did not display the speed, charge, odometer reading, any form of driver safety information, etc. The display was completely blank except for displaying the gear the car was in, that the parking break was on, and that auto hold was engaged. The infotainment and climate control screens were functional and the vehicle could drive but it was unsafe to drive without the main dash screen (including the speedometer).
Corrective Action:
I had finished charging the car over night and just turned it on to drive to work. However, the dash display did not fully turn on. It did not display the speed, charge, odometer reading, any form of driver safety information, etc. The display was completely blank except for displaying the gear the car was in, that the parking break was on, and that auto hold was engaged. The infotainment and climate control screens were functional and the vehicle could drive but it was unsafe to drive without the main dash screen (including the speedometer).
Additional Notes:
I had finished charging the car over night and just turned it on to drive to work. However, the dash display did not fully turn on. It did not display the speed, charge, odometer reading, any form of driver safety information, etc. The display was completely blank except for displaying the gear the car was in, that the parking break was on, and that auto hold was engaged. The infotainment and climate control screens were functional and the vehicle could drive but it was unsafe to drive without the main dash screen (including the speedometer).
Mfg Campaign: 11615125
Recall Date: Sep 18, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I had finished charging the car over night and just turned it on to drive to work. However, the dash display did not fully turn on. It did not display the speed, charge, odometer reading, any form of driver safety information, etc. The display was completely blank except for displaying the gear the car was in, that the parking break was on, and that auto hold was engaged. The infotainment and climate control screens were functional and the vehicle could drive but it was unsafe to drive without the main dash screen (including the speedometer).
Corrective Action:
I had finished charging the car over night and just turned it on to drive to work. However, the dash display did not fully turn on. It did not display the speed, charge, odometer reading, any form of driver safety information, etc. The display was completely blank except for displaying the gear the car was in, that the parking break was on, and that auto hold was engaged. The infotainment and climate control screens were functional and the vehicle could drive but it was unsafe to drive without the main dash screen (including the speedometer).
Additional Notes:
I had finished charging the car over night and just turned it on to drive to work. However, the dash display did not fully turn on. It did not display the speed, charge, odometer reading, any form of driver safety information, etc. The display was completely blank except for displaying the gear the car was in, that the parking break was on, and that auto hold was engaged. The infotainment and climate control screens were functional and the vehicle could drive but it was unsafe to drive without the main dash screen (including the speedometer).
Mfg Campaign: 11615125
Recall Date: Sep 18, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The main instrument panel in front of the steering wheel turns off completely. Speed cannot be monitored and turn signals cannot be heard. This has happened two times on back-to-back days. Each time after turning off the car for 30 minutes the issue went away but is very concerning.
Corrective Action:
The main instrument panel in front of the steering wheel turns off completely. Speed cannot be monitored and turn signals cannot be heard. This has happened two times on back-to-back days. Each time after turning off the car for 30 minutes the issue went away but is very concerning.
Additional Notes:
The main instrument panel in front of the steering wheel turns off completely. Speed cannot be monitored and turn signals cannot be heard. This has happened two times on back-to-back days. Each time after turning off the car for 30 minutes the issue went away but is very concerning.
Mfg Campaign: 11615190
Recall Date: Sep 18, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Kia is promoting the use of Digital Keys which rely on your phone and their app. Their app has been down for almost an hour now and it renders EVERY digital key to every owner, useless. While you can unlock your car in some cases, you cannot start your car. No matter what you do, you have to wait for their services to come back online in order for the digital key to work. The digital key also serves as a smart key. Smart keys immobilize cars without the key, to prevent car theft. What’s to say this in the middle of driving, the Kia app goes down again and causes an accident because you no longer can drive your car while on the highway ? I can’t drive anywhere as much as I would like to. I’m stuck at work with no ride and I’m not sure for how long. This is unacceptable.
Corrective Action:
Kia is promoting the use of Digital Keys which rely on your phone and their app. Their app has been down for almost an hour now and it renders EVERY digital key to every owner, useless. While you can unlock your car in some cases, you cannot start your car. No matter what you do, you have to wait for their services to come back online in order for the digital key to work. The digital key also serves as a smart key. Smart keys immobilize cars without the key, to prevent car theft. What’s to say this in the middle of driving, the Kia app goes down again and causes an accident because you no longer can drive your car while on the highway ? I can’t drive anywhere as much as I would like to. I’m stuck at work with no ride and I’m not sure for how long. This is unacceptable.
Additional Notes:
Kia is promoting the use of Digital Keys which rely on your phone and their app. Their app has been down for almost an hour now and it renders EVERY digital key to every owner, useless. While you can unlock your car in some cases, you cannot start your car. No matter what you do, you have to wait for their services to come back online in order for the digital key to work. The digital key also serves as a smart key. Smart keys immobilize cars without the key, to prevent car theft. What’s to say this in the middle of driving, the Kia app goes down again and causes an accident because you no longer can drive your car while on the highway ? I can’t drive anywhere as much as I would like to. I’m stuck at work with no ride and I’m not sure for how long. This is unacceptable.
Mfg Campaign: 11614953
Recall Date: Sep 16, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.
Corrective Action:
The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.
Additional Notes:
The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.
Mfg Campaign: 11614714
Recall Date: Sep 15, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.
Corrective Action:
The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.
Additional Notes:
The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.
Mfg Campaign: 11614714
Recall Date: Sep 15, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Heads up display and speedometer screen turned off while driving. The car would drive but we could not use signals, know how much charge was left, know how fast we were driving, or any of the information needed to drive the car safely. Eventually returned to normal after leaving the car turned off for hours. This has happened twice.
Corrective Action:
Heads up display and speedometer screen turned off while driving. The car would drive but we could not use signals, know how much charge was left, know how fast we were driving, or any of the information needed to drive the car safely. Eventually returned to normal after leaving the car turned off for hours. This has happened twice.
Additional Notes:
Heads up display and speedometer screen turned off while driving. The car would drive but we could not use signals, know how much charge was left, know how fast we were driving, or any of the information needed to drive the car safely. Eventually returned to normal after leaving the car turned off for hours. This has happened twice.
Mfg Campaign: 11614642
Recall Date: Sep 14, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected.
Corrective Action:
When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected.
Additional Notes:
When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected.
Mfg Campaign: 11614503
Recall Date: Sep 13, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected.
Corrective Action:
When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected.
Additional Notes:
When the car is turned on the speedometer display is blank. Further, the indicators of the car does not function as well. HVAC and info entertainment display worked as expected.
Mfg Campaign: 11614503
Recall Date: Sep 13, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.
Corrective Action:
I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.
Additional Notes:
I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.
Mfg Campaign: 11614195
Recall Date: Sep 12, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.
Corrective Action:
I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.
Additional Notes:
I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.
Mfg Campaign: 11614195
Recall Date: Sep 12, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Main display is black. Unable to see speedometer, battery status, turning signals, etc. Car is 72% charged but display will not turn on. It appears to be happening to several EV9 in these past weeks. Possible software update issues.
Corrective Action:
Main display is black. Unable to see speedometer, battery status, turning signals, etc. Car is 72% charged but display will not turn on. It appears to be happening to several EV9 in these past weeks. Possible software update issues.
Additional Notes:
Main display is black. Unable to see speedometer, battery status, turning signals, etc. Car is 72% charged but display will not turn on. It appears to be happening to several EV9 in these past weeks. Possible software update issues.
Mfg Campaign: 11613745
Recall Date: Sep 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen directly in front of the driver stops displaying all information except the gear selection part of the screen and Auto Hold displays. No speedometer or anything. This has happened to us twice now since purchasing the vehicle in March. The dealership can't reproduce it so they can't diagnosis the problem to solve it. I've sent them 2 videos of this happening on different days. After shutting the car off for an hour and turning it back on it seems to correct itself.
Corrective Action:
The screen directly in front of the driver stops displaying all information except the gear selection part of the screen and Auto Hold displays. No speedometer or anything. This has happened to us twice now since purchasing the vehicle in March. The dealership can't reproduce it so they can't diagnosis the problem to solve it. I've sent them 2 videos of this happening on different days. After shutting the car off for an hour and turning it back on it seems to correct itself.
Additional Notes:
The screen directly in front of the driver stops displaying all information except the gear selection part of the screen and Auto Hold displays. No speedometer or anything. This has happened to us twice now since purchasing the vehicle in March. The dealership can't reproduce it so they can't diagnosis the problem to solve it. I've sent them 2 videos of this happening on different days. After shutting the car off for an hour and turning it back on it seems to correct itself.
Mfg Campaign: 11613442
Recall Date: Sep 9, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For the second time in a month when we went to drive the speedometer display did not appear.
Corrective Action:
For the second time in a month when we went to drive the speedometer display did not appear.
Additional Notes:
For the second time in a month when we went to drive the speedometer display did not appear.
Mfg Campaign: 11613327
Recall Date: Sep 8, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment went out, to include speedometer while driving did not come back on till the following day.
Corrective Action:
Infotainment went out, to include speedometer while driving did not come back on till the following day.
Additional Notes:
Infotainment went out, to include speedometer while driving did not come back on till the following day.
Mfg Campaign: 11613340
Recall Date: Sep 8, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Infotainment went out, to include speedometer while driving did not come back on till the following day.
Corrective Action:
Infotainment went out, to include speedometer while driving did not come back on till the following day.
Additional Notes:
Infotainment went out, to include speedometer while driving did not come back on till the following day.
Mfg Campaign: 11613340
Recall Date: Sep 8, 2024
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