Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Consumer Complaints
26 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Corrective Action:
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Additional Notes:
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Mfg Campaign: 11581937
Recall Date: Apr 9, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Corrective Action:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Additional Notes:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Mfg Campaign: 11580158
Recall Date: Mar 29, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Corrective Action:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Additional Notes:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Mfg Campaign: 11580158
Recall Date: Mar 29, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Corrective Action:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Additional Notes:
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.
Mfg Campaign: 11580158
Recall Date: Mar 29, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Corrective Action:
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Additional Notes:
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Mfg Campaign: 11576939
Recall Date: Mar 12, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Corrective Action:
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Additional Notes:
8 days after purchase from dealer, new vehicle, it went into "zombie" mode. Electrical system for radio, climate, lights, etc. all worked but it wouldn't come out of park or neutral. The online app kept saying there were no mechanical problems even though it was "dead in the water" and couldn't be moved. Then the electronic parking brake engaged so it could not be towed. It had less than 400 miles, had been working fine in the prior 7 days. Stopped at Home Depot, when I came out it entered zombie mode, and it couldn't be moved or put into gear. Even though it was in neutral at times the electronic parking brake kept it from moving. I was told today it was a "front inverter" and Kia had to approve repairing it????
Mfg Campaign: 11576939
Recall Date: Mar 12, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury