Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 84A
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Consumer Complaints
348 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Corrective Action:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Additional Notes:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Mfg Campaign: 11590942
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Corrective Action:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Additional Notes:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Mfg Campaign: 11590942
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Corrective Action:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Additional Notes:
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
Mfg Campaign: 11590942
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger side rear quarter window of soft top blew off while traveling on highway. Top was properly secured prior traveling with vehicle.
Corrective Action:
Passenger side rear quarter window of soft top blew off while traveling on highway. Top was properly secured prior traveling with vehicle.
Additional Notes:
Passenger side rear quarter window of soft top blew off while traveling on highway. Top was properly secured prior traveling with vehicle.
Mfg Campaign: 11590762
Recall Date: May 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Mfg Campaign: 11584685
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 50 MPH in the rain with the defroster activated, there was an abnormal popping sound detected, and the front windshield cracked without warning or impact. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,000.
Mfg Campaign: 11584685
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Corrective Action:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Additional Notes:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Mfg Campaign: 11584026
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Corrective Action:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Additional Notes:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Mfg Campaign: 11584026
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Corrective Action:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Additional Notes:
While driving on highway/freeway at approx 70 mph 2023 Jeep wrangler 4xe suddenly lost power/engine shut down. I coasted safely and pulled over from the fast lane to the right lane of the freeway to the shoulder. Vehicle was able to be restarted and able to be driven. Now at the dealership.
Mfg Campaign: 11584026
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Corrective Action:
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Additional Notes:
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Mfg Campaign: 11581935
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Corrective Action:
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Additional Notes:
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Mfg Campaign: 11581935
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check Engine on. Battery don’t charge. Dealer don’t have diagnostic to the battery problem.
Corrective Action:
Check Engine on. Battery don’t charge. Dealer don’t have diagnostic to the battery problem.
Additional Notes:
Check Engine on. Battery don’t charge. Dealer don’t have diagnostic to the battery problem.
Mfg Campaign: 11581620
Recall Date: Apr 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated while driving 65 MPH, the contact was veering to the right when the steering wheel failed to respond as needed. There were no warning lights illuminated. The contact drove the vehicle to the dealer and the contact was informed that the vehicle needed a stabilizer however, the part was on backorder. The contact also stated that the steering wheel was shaking when the vehicle was first purchased new and that the vehicle was taken to the dealer at least five times prior to the failure. The manufacturer was made aware of the failure and stated that the part would be sent sooner. The approximate failure mileage was 14,217.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated while driving 65 MPH, the contact was veering to the right when the steering wheel failed to respond as needed. There were no warning lights illuminated. The contact drove the vehicle to the dealer and the contact was informed that the vehicle needed a stabilizer however, the part was on backorder. The contact also stated that the steering wheel was shaking when the vehicle was first purchased new and that the vehicle was taken to the dealer at least five times prior to the failure. The manufacturer was made aware of the failure and stated that the part would be sent sooner. The approximate failure mileage was 14,217.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated while driving 65 MPH, the contact was veering to the right when the steering wheel failed to respond as needed. There were no warning lights illuminated. The contact drove the vehicle to the dealer and the contact was informed that the vehicle needed a stabilizer however, the part was on backorder. The contact also stated that the steering wheel was shaking when the vehicle was first purchased new and that the vehicle was taken to the dealer at least five times prior to the failure. The manufacturer was made aware of the failure and stated that the part would be sent sooner. The approximate failure mileage was 14,217.
Mfg Campaign: 11580148
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The gauge cluster freezes from time to time. And it is scary while driving.
Corrective Action:
The gauge cluster freezes from time to time. And it is scary while driving.
Additional Notes:
The gauge cluster freezes from time to time. And it is scary while driving.
Mfg Campaign: 11579904
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Corrective Action:
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Additional Notes:
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Mfg Campaign: 11579688
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Corrective Action:
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Additional Notes:
Driving on interstate @ 65 mph, in very heavy traffic, experienced death wobble after going over a road seam bump, making it hard to control the vehicle. Slowed down to 50 and it stopped. I was terrified I was going to crash. It happened several more times during the same trip, whenever over 55 mph. Brought to dealer on 11/27/2023. Dealer says Stellantis is aware of the issue -- and has been sued for it in the past -- but it's been 4 months and Stellantis has not yet provided the replacement part. This is a brand new vehicle with about 4,000 miles on it, and the death wobble continues to occur whenever over 55 mph. Infuriating that Stellantis is aware of this issue yet is still installing malfunctioning parts.
Mfg Campaign: 11579688
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Corrective Action:
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Additional Notes:
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Mfg Campaign: 11579018
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Corrective Action:
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Additional Notes:
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
Mfg Campaign: 11579018
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
At speeds between 55-65 MPH, inconsistently the car will shake so violently I have to nearly stop the car to make cease shaking. The vehicle shakes so badly other drivers slow down to avoid being around. It feels as though it’s going to fall apart. I’ve taken the car 4 times now for repair and the dealership has had the car for 32 consecutive days with no solution.
Corrective Action:
At speeds between 55-65 MPH, inconsistently the car will shake so violently I have to nearly stop the car to make cease shaking. The vehicle shakes so badly other drivers slow down to avoid being around. It feels as though it’s going to fall apart. I’ve taken the car 4 times now for repair and the dealership has had the car for 32 consecutive days with no solution.
Additional Notes:
At speeds between 55-65 MPH, inconsistently the car will shake so violently I have to nearly stop the car to make cease shaking. The vehicle shakes so badly other drivers slow down to avoid being around. It feels as though it’s going to fall apart. I’ve taken the car 4 times now for repair and the dealership has had the car for 32 consecutive days with no solution.
Mfg Campaign: 11578581
Recall Date: Mar 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brand new jeep has been at the dealership for 11weeks to have electrical issues and radio issues fixed. As of today, it still has not been fixed but the dealership wants to release it back to me until a special group of engineers/IT come up with a remedy. The vehicle has never ran properly.
Corrective Action:
Brand new jeep has been at the dealership for 11weeks to have electrical issues and radio issues fixed. As of today, it still has not been fixed but the dealership wants to release it back to me until a special group of engineers/IT come up with a remedy. The vehicle has never ran properly.
Additional Notes:
Brand new jeep has been at the dealership for 11weeks to have electrical issues and radio issues fixed. As of today, it still has not been fixed but the dealership wants to release it back to me until a special group of engineers/IT come up with a remedy. The vehicle has never ran properly.
Mfg Campaign: 11577293
Recall Date: Mar 14, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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