Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Corrective Action:
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Additional Notes:
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Mfg Campaign: 11444528
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Corrective Action:
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Additional Notes:
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
Mfg Campaign: 11444528
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Corrective Action:
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Additional Notes:
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Mfg Campaign: 11444223
Recall Date: Dec 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Corrective Action:
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Additional Notes:
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Mfg Campaign: 11444223
Recall Date: Dec 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Corrective Action:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Additional Notes:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Mfg Campaign: 11443316
Recall Date: Dec 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Corrective Action:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Additional Notes:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Mfg Campaign: 11443316
Recall Date: Dec 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Corrective Action:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Additional Notes:
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Mfg Campaign: 11443316
Recall Date: Dec 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Corrective Action:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Additional Notes:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Mfg Campaign: 11443294
Recall Date: Dec 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Corrective Action:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Additional Notes:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Mfg Campaign: 11443294
Recall Date: Dec 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Corrective Action:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Additional Notes:
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
Mfg Campaign: 11443294
Recall Date: Dec 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure.
Corrective Action:
My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure.
Additional Notes:
My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure.
Mfg Campaign: 11442753
Recall Date: Dec 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
Corrective Action:
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
Additional Notes:
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
Mfg Campaign: 11442560
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
Corrective Action:
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
Additional Notes:
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
Mfg Campaign: 11442560
Recall Date: Dec 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure several times per day. The contact took the vehicle to the local dealer, where it was diagnosed with needing a road force balance & alignment. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure several times per day. The contact took the vehicle to the local dealer, where it was diagnosed with needing a road force balance & alignment. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure several times per day. The contact took the vehicle to the local dealer, where it was diagnosed with needing a road force balance & alignment. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11442210
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was running an errand. The jeep has been charging the whole night before so it had a full charge. After the hour long errand, I got back to the jeep and tried starting it up. On the dash, the check engine light, the wrench with a lightning bolt was on. On the dash, it’s says the “Service charging system” and “service Hybrid Electrical vehicle system” needs to be service. A little while later of trying to start up, the tow truck happened to start it up by pressing on the gas pedal after turning it on. It’s been in the shop for a week now.
Corrective Action:
I was running an errand. The jeep has been charging the whole night before so it had a full charge. After the hour long errand, I got back to the jeep and tried starting it up. On the dash, the check engine light, the wrench with a lightning bolt was on. On the dash, it’s says the “Service charging system” and “service Hybrid Electrical vehicle system” needs to be service. A little while later of trying to start up, the tow truck happened to start it up by pressing on the gas pedal after turning it on. It’s been in the shop for a week now.
Additional Notes:
I was running an errand. The jeep has been charging the whole night before so it had a full charge. After the hour long errand, I got back to the jeep and tried starting it up. On the dash, the check engine light, the wrench with a lightning bolt was on. On the dash, it’s says the “Service charging system” and “service Hybrid Electrical vehicle system” needs to be service. A little while later of trying to start up, the tow truck happened to start it up by pressing on the gas pedal after turning it on. It’s been in the shop for a week now.
Mfg Campaign: 11442278
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After 5 months and 5000 miles of use, the vehicle died hard while driving on the highway with "charging system error" and had to dangerously navigate to the shoulder. The vehicle was so broken not even the power locks would work. The dealer replaced the Power Distribution Unit (fuse box), but the part was the same, so they suspect it was an assembly issue. If you look at online forums, _dozens_ of people are having the same problem with this vehicle. What is even more concerning is that almost every person had a different fix - and many are having this as a repeat problem, with multiple people invoking the lemon law and having Jeep buy the vehicle back. This is very dangerous and broad issue. A recall is needed to protect the public. https://www.4xeforums.com/forums/2021-jeep-wrangler-4xe-general-discussion-forum.8/ https://www.jlwranglerforums.com/forum/threads/4xe-shut-down-on-highway-with-charge-error-think-i-know-what-causes-it-now.76544
Corrective Action:
After 5 months and 5000 miles of use, the vehicle died hard while driving on the highway with "charging system error" and had to dangerously navigate to the shoulder. The vehicle was so broken not even the power locks would work. The dealer replaced the Power Distribution Unit (fuse box), but the part was the same, so they suspect it was an assembly issue. If you look at online forums, _dozens_ of people are having the same problem with this vehicle. What is even more concerning is that almost every person had a different fix - and many are having this as a repeat problem, with multiple people invoking the lemon law and having Jeep buy the vehicle back. This is very dangerous and broad issue. A recall is needed to protect the public. https://www.4xeforums.com/forums/2021-jeep-wrangler-4xe-general-discussion-forum.8/ https://www.jlwranglerforums.com/forum/threads/4xe-shut-down-on-highway-with-charge-error-think-i-know-what-causes-it-now.76544
Additional Notes:
After 5 months and 5000 miles of use, the vehicle died hard while driving on the highway with "charging system error" and had to dangerously navigate to the shoulder. The vehicle was so broken not even the power locks would work. The dealer replaced the Power Distribution Unit (fuse box), but the part was the same, so they suspect it was an assembly issue. If you look at online forums, _dozens_ of people are having the same problem with this vehicle. What is even more concerning is that almost every person had a different fix - and many are having this as a repeat problem, with multiple people invoking the lemon law and having Jeep buy the vehicle back. This is very dangerous and broad issue. A recall is needed to protect the public. https://www.4xeforums.com/forums/2021-jeep-wrangler-4xe-general-discussion-forum.8/ https://www.jlwranglerforums.com/forum/threads/4xe-shut-down-on-highway-with-charge-error-think-i-know-what-causes-it-now.76544
Mfg Campaign: 11440773
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Corrective Action:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Additional Notes:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Mfg Campaign: 11440822
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Corrective Action:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Additional Notes:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Mfg Campaign: 11440822
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Corrective Action:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Additional Notes:
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Mfg Campaign: 11440822
Recall Date: Nov 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 Jeep Wranglers. Driving at higher speeds is dangerous!!
Corrective Action:
Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 Jeep Wranglers. Driving at higher speeds is dangerous!!
Additional Notes:
Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 Jeep Wranglers. Driving at higher speeds is dangerous!!
Mfg Campaign: 11440694
Recall Date: Nov 16, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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