Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11514401
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11514401
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When on the highway if I hit any kind of bump, especially if it is on any kind of turn it goes into what I learned it to be a "death wobble". I took it to my dealership and was told that it is the steering damper? No factory warranty on this part even though I have 100k warranty I believe. They also said no factory parts available, for several months, due to this issue, but I can upgrade to the "Fox" version for twice as much money and that the dealership just ordered 70 of these because of the problem. >
Corrective Action:
When on the highway if I hit any kind of bump, especially if it is on any kind of turn it goes into what I learned it to be a "death wobble". I took it to my dealership and was told that it is the steering damper? No factory warranty on this part even though I have 100k warranty I believe. They also said no factory parts available, for several months, due to this issue, but I can upgrade to the "Fox" version for twice as much money and that the dealership just ordered 70 of these because of the problem. >
Additional Notes:
When on the highway if I hit any kind of bump, especially if it is on any kind of turn it goes into what I learned it to be a "death wobble". I took it to my dealership and was told that it is the steering damper? No factory warranty on this part even though I have 100k warranty I believe. They also said no factory parts available, for several months, due to this issue, but I can upgrade to the "Fox" version for twice as much money and that the dealership just ordered 70 of these because of the problem. >
Mfg Campaign: 11514338
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Corrective Action:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Additional Notes:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Mfg Campaign: 11514060
Recall Date: Mar 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Corrective Action:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Additional Notes:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Mfg Campaign: 11514060
Recall Date: Mar 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Corrective Action:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Additional Notes:
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Mfg Campaign: 11514060
Recall Date: Mar 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Corrective Action:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Additional Notes:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Mfg Campaign: 11513536
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Corrective Action:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Additional Notes:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Mfg Campaign: 11513536
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Corrective Action:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Additional Notes:
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Mfg Campaign: 11513536
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Corrective Action:
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Additional Notes:
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Mfg Campaign: 11513311
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Corrective Action:
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Additional Notes:
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Mfg Campaign: 11513311
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Corrective Action:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Additional Notes:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Mfg Campaign: 11512996
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Corrective Action:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Additional Notes:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Mfg Campaign: 11512996
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Corrective Action:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Additional Notes:
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Mfg Campaign: 11512996
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Corrective Action:
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Additional Notes:
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Mfg Campaign: 11513042
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Corrective Action:
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Additional Notes:
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Mfg Campaign: 11513042
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Mfg Campaign: 11512767
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Mfg Campaign: 11512767
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a car accident I was hit on the driver back side vehicle Jeep rolled over several times no airbags deployed
Corrective Action:
I was involved in a car accident I was hit on the driver back side vehicle Jeep rolled over several times no airbags deployed
Additional Notes:
I was involved in a car accident I was hit on the driver back side vehicle Jeep rolled over several times no airbags deployed
Mfg Campaign: 11512815
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Since November of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest FCA approved Damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold FCA accountable and help resolve this issue.
Corrective Action:
Since November of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest FCA approved Damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold FCA accountable and help resolve this issue.
Additional Notes:
Since November of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest FCA approved Damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold FCA accountable and help resolve this issue.
Mfg Campaign: 11512860
Recall Date: Mar 20, 2023
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