Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MAY 10 2025 THE INSTUMENT PANEL STOPPED WORKING, NONE OF THE GAGES WORK. NOT ABLE TO DETECT SPEED, GAS, TURN SIGNALS ETC. TOOK IT TO AN INDEPENDENT SERVICE CENTER, WAS TOLD THE INSTRUMENT CLUSTER LOST COMMUNICATION WITH THE CARS COMPUTER. HAS NOT BEEN INSPECTED BY THE DEALER. NO WARNING, EVERYTHING ON THE INSTRUMENT CLUSTER JUST SHUT OFF.
Corrective Action:
ON MAY 10 2025 THE INSTUMENT PANEL STOPPED WORKING, NONE OF THE GAGES WORK. NOT ABLE TO DETECT SPEED, GAS, TURN SIGNALS ETC. TOOK IT TO AN INDEPENDENT SERVICE CENTER, WAS TOLD THE INSTRUMENT CLUSTER LOST COMMUNICATION WITH THE CARS COMPUTER. HAS NOT BEEN INSPECTED BY THE DEALER. NO WARNING, EVERYTHING ON THE INSTRUMENT CLUSTER JUST SHUT OFF.
Additional Notes:
ON MAY 10 2025 THE INSTUMENT PANEL STOPPED WORKING, NONE OF THE GAGES WORK. NOT ABLE TO DETECT SPEED, GAS, TURN SIGNALS ETC. TOOK IT TO AN INDEPENDENT SERVICE CENTER, WAS TOLD THE INSTRUMENT CLUSTER LOST COMMUNICATION WITH THE CARS COMPUTER. HAS NOT BEEN INSPECTED BY THE DEALER. NO WARNING, EVERYTHING ON THE INSTRUMENT CLUSTER JUST SHUT OFF.
Mfg Campaign: 11661439
Recall Date: May 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the water temperature gauge rose and failed to return to a normal engine temperature. The contact pulled over to the side of the road and became aware that the third reservoir tank was empty. The contact waited until the engine had cooled down, added coolant, and then continued driving the vehicle. The contact became aware of coolant leaking around the water pump. The dealer was informed of the failure however, the contact had not heard from the dealer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the water temperature gauge rose and failed to return to a normal engine temperature. The contact pulled over to the side of the road and became aware that the third reservoir tank was empty. The contact waited until the engine had cooled down, added coolant, and then continued driving the vehicle. The contact became aware of coolant leaking around the water pump. The dealer was informed of the failure however, the contact had not heard from the dealer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the water temperature gauge rose and failed to return to a normal engine temperature. The contact pulled over to the side of the road and became aware that the third reservoir tank was empty. The contact waited until the engine had cooled down, added coolant, and then continued driving the vehicle. The contact became aware of coolant leaking around the water pump. The dealer was informed of the failure however, the contact had not heard from the dealer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11660847
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall 30B regarding the instrument panel cluster is affecting my jeep it only has 30k miles and is defective. Diagnosed 5/13/25 by Mitchell Auto Group service department in Avon, CT
Corrective Action:
Recall 30B regarding the instrument panel cluster is affecting my jeep it only has 30k miles and is defective. Diagnosed 5/13/25 by Mitchell Auto Group service department in Avon, CT
Additional Notes:
Recall 30B regarding the instrument panel cluster is affecting my jeep it only has 30k miles and is defective. Diagnosed 5/13/25 by Mitchell Auto Group service department in Avon, CT
Mfg Campaign: 11660725
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My steering wheel will lock up while driving, my windshield wipers start going off, spedometer goes to zero and won't work, the gas light goes to completely empty and won't move, when I push on the gas it won't go, my engine light goes off and starts saying service module and lists several different things. When I put it in park it won't shift into gear so I can drive it. I have to turn it off and back on several times until it will finally let it go into gear. I have tried to get it fixed and they said the ABC module needs to be replaced but it's been on National back order for over a year and can't find one available. I'm trying to find even a refurbished one and have not been able to.
Corrective Action:
My steering wheel will lock up while driving, my windshield wipers start going off, spedometer goes to zero and won't work, the gas light goes to completely empty and won't move, when I push on the gas it won't go, my engine light goes off and starts saying service module and lists several different things. When I put it in park it won't shift into gear so I can drive it. I have to turn it off and back on several times until it will finally let it go into gear. I have tried to get it fixed and they said the ABC module needs to be replaced but it's been on National back order for over a year and can't find one available. I'm trying to find even a refurbished one and have not been able to.
Additional Notes:
My steering wheel will lock up while driving, my windshield wipers start going off, spedometer goes to zero and won't work, the gas light goes to completely empty and won't move, when I push on the gas it won't go, my engine light goes off and starts saying service module and lists several different things. When I put it in park it won't shift into gear so I can drive it. I have to turn it off and back on several times until it will finally let it go into gear. I have tried to get it fixed and they said the ABC module needs to be replaced but it's been on National back order for over a year and can't find one available. I'm trying to find even a refurbished one and have not been able to.
Mfg Campaign: 11660439
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Corrective Action:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Additional Notes:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Mfg Campaign: 11660514
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Corrective Action:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Additional Notes:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Mfg Campaign: 11660514
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Corrective Action:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Additional Notes:
Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone.
Mfg Campaign: 11660514
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658773
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658773
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658773
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module has failed, according to dealership. The car has been in the service department at the dealership four times now in the past month. All of the warning lights go on, the car drives sluggishly, and I am told the car is undrivable due to the potential loss of brakes. Apparently there is a huge backorder of this part, but I purchased a max care extended service warranty and I feel that the dealership needs to make good on this. It's becoming a breech of contract.
Corrective Action:
ABS module has failed, according to dealership. The car has been in the service department at the dealership four times now in the past month. All of the warning lights go on, the car drives sluggishly, and I am told the car is undrivable due to the potential loss of brakes. Apparently there is a huge backorder of this part, but I purchased a max care extended service warranty and I feel that the dealership needs to make good on this. It's becoming a breech of contract.
Additional Notes:
ABS module has failed, according to dealership. The car has been in the service department at the dealership four times now in the past month. All of the warning lights go on, the car drives sluggishly, and I am told the car is undrivable due to the potential loss of brakes. Apparently there is a huge backorder of this part, but I purchased a max care extended service warranty and I feel that the dealership needs to make good on this. It's becoming a breech of contract.
Mfg Campaign: 11658602
Recall Date: May 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Corrective Action:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Additional Notes:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Mfg Campaign: 11658047
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Corrective Action:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Additional Notes:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Mfg Campaign: 11658047
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Corrective Action:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Additional Notes:
Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.
Mfg Campaign: 11658047
Recall Date: Apr 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We are having continual issues with the visors on our Jeep where both the driver and passenger visors fall out of their mounting brackets. Not only do they impair vision, but the drivers one has caught in the steering wheel and almost caused a crash. Please note this vehicle is used solely for highway use and has never been off road. I spoke with the dealer and they said this is a known issue and recommended I purchase 3rd party aftermarket clips on Amazon or alternatively they could replace the whole assembly for a significant fee.
Corrective Action:
We are having continual issues with the visors on our Jeep where both the driver and passenger visors fall out of their mounting brackets. Not only do they impair vision, but the drivers one has caught in the steering wheel and almost caused a crash. Please note this vehicle is used solely for highway use and has never been off road. I spoke with the dealer and they said this is a known issue and recommended I purchase 3rd party aftermarket clips on Amazon or alternatively they could replace the whole assembly for a significant fee.
Additional Notes:
We are having continual issues with the visors on our Jeep where both the driver and passenger visors fall out of their mounting brackets. Not only do they impair vision, but the drivers one has caught in the steering wheel and almost caused a crash. Please note this vehicle is used solely for highway use and has never been off road. I spoke with the dealer and they said this is a known issue and recommended I purchase 3rd party aftermarket clips on Amazon or alternatively they could replace the whole assembly for a significant fee.
Mfg Campaign: 11657451
Recall Date: Apr 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This Jeep has the exact issues addressed in recall 24V-652 but this Jeeps V.I.N was not included. We have no dash display. Dealership said we needed to request that it be added before they will repair.
Corrective Action:
This Jeep has the exact issues addressed in recall 24V-652 but this Jeeps V.I.N was not included. We have no dash display. Dealership said we needed to request that it be added before they will repair.
Additional Notes:
This Jeep has the exact issues addressed in recall 24V-652 but this Jeeps V.I.N was not included. We have no dash display. Dealership said we needed to request that it be added before they will repair.
Mfg Campaign: 11655158
Recall Date: Apr 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.
Mfg Campaign: 11655082
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle started to have braking issues where the brakes would sometimes apply both front brakes or one one front brake causing the vehicle to swerve erratically when braking. Sometimes the right front brake would also stay applied for extended periods of time causing the vehicle to pull hard and the braking system to overheat so hot that I burned my fingers on the tire rim after parking the vehicle and inspecting. The Jeep has been at the dealership for repairs for over 7 months under warranty and they don't know how to fix the vehicle and are not willing to replace it! This is a massive safety concern that should make everyone think twice before buying a Jeep when the brand wont even take care of there customers!
Corrective Action:
The vehicle started to have braking issues where the brakes would sometimes apply both front brakes or one one front brake causing the vehicle to swerve erratically when braking. Sometimes the right front brake would also stay applied for extended periods of time causing the vehicle to pull hard and the braking system to overheat so hot that I burned my fingers on the tire rim after parking the vehicle and inspecting. The Jeep has been at the dealership for repairs for over 7 months under warranty and they don't know how to fix the vehicle and are not willing to replace it! This is a massive safety concern that should make everyone think twice before buying a Jeep when the brand wont even take care of there customers!
Additional Notes:
The vehicle started to have braking issues where the brakes would sometimes apply both front brakes or one one front brake causing the vehicle to swerve erratically when braking. Sometimes the right front brake would also stay applied for extended periods of time causing the vehicle to pull hard and the braking system to overheat so hot that I burned my fingers on the tire rim after parking the vehicle and inspecting. The Jeep has been at the dealership for repairs for over 7 months under warranty and they don't know how to fix the vehicle and are not willing to replace it! This is a massive safety concern that should make everyone think twice before buying a Jeep when the brand wont even take care of there customers!
Mfg Campaign: 11654630
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.
Corrective Action:
Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.
Additional Notes:
Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.
Mfg Campaign: 11653445
Recall Date: Apr 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.
Corrective Action:
Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.
Additional Notes:
Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.
Mfg Campaign: 11653445
Recall Date: Apr 8, 2025
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