Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The defrost is absolutely terrible. Both left and right vents do not push air causing the right and left side of the windshield to freeze up and windshield wipers to freeze up. Had to pull over in an unsafe location because visibility went to zero and created a very unsafe situation for me and my family.
Corrective Action:
The defrost is absolutely terrible. Both left and right vents do not push air causing the right and left side of the windshield to freeze up and windshield wipers to freeze up. Had to pull over in an unsafe location because visibility went to zero and created a very unsafe situation for me and my family.
Additional Notes:
The defrost is absolutely terrible. Both left and right vents do not push air causing the right and left side of the windshield to freeze up and windshield wipers to freeze up. Had to pull over in an unsafe location because visibility went to zero and created a very unsafe situation for me and my family.
Mfg Campaign: 11445445
Recall Date: Dec 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:RECLINER
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated that the lever located on the headrests of both the front driver’s and passenger’s seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated that the lever located on the headrests of both the front driver’s and passenger’s seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated that the lever located on the headrests of both the front driver’s and passenger’s seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11445268
Recall Date: Dec 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While in 38 degree weather, the steering wheel locked up when turning to the left. Turning to the right was unaffected. This occurred immediately after engine start. I used a far larger amount of force than usual to push the steering wheel in an attempt to get it to unlock. This eventually did work, but every time I tried to turn to the left, the steering wheel felt like it was catching on something and required more force than I was accustomed to. This continued to happen though it eased as the drive went on and the car warmed up. The next day at around 35 degree weather the same thing occurred though not as bad as that first instance. It kept feeling stuck when turning left and the more I pushed it the more it eased. This did not happen over the summer when the temperature was repeatedly over 60 degrees. The binding occurred at both high and low speed.
Corrective Action:
While in 38 degree weather, the steering wheel locked up when turning to the left. Turning to the right was unaffected. This occurred immediately after engine start. I used a far larger amount of force than usual to push the steering wheel in an attempt to get it to unlock. This eventually did work, but every time I tried to turn to the left, the steering wheel felt like it was catching on something and required more force than I was accustomed to. This continued to happen though it eased as the drive went on and the car warmed up. The next day at around 35 degree weather the same thing occurred though not as bad as that first instance. It kept feeling stuck when turning left and the more I pushed it the more it eased. This did not happen over the summer when the temperature was repeatedly over 60 degrees. The binding occurred at both high and low speed.
Additional Notes:
While in 38 degree weather, the steering wheel locked up when turning to the left. Turning to the right was unaffected. This occurred immediately after engine start. I used a far larger amount of force than usual to push the steering wheel in an attempt to get it to unlock. This eventually did work, but every time I tried to turn to the left, the steering wheel felt like it was catching on something and required more force than I was accustomed to. This continued to happen though it eased as the drive went on and the car warmed up. The next day at around 35 degree weather the same thing occurred though not as bad as that first instance. It kept feeling stuck when turning left and the more I pushed it the more it eased. This did not happen over the summer when the temperature was repeatedly over 60 degrees. The binding occurred at both high and low speed.
Mfg Campaign: 11443963
Recall Date: Dec 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Corrective Action:
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Additional Notes:
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Mfg Campaign: 11443839
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Corrective Action:
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Additional Notes:
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Mfg Campaign: 11443839
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.
Corrective Action:
The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.
Additional Notes:
The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.
Mfg Campaign: 11442289
Recall Date: Dec 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The entire clutch system failed and the vehicle passenger compartment filled with smoke. It was difficult to breath and burned my eyes I had to pull over immediately. I had the the vehicle towed to the dealer, upon arrival the dealer indicated that there was a safety recall that was limited to “computer components” and involved a software fix. They then proceed to tell me that the the entire clutch system had failed and they could not tell if it was my driving or the recall parts that had impacted. They then proceed to hand me a $2,000+ repair bill, this is a top of the line vehicle less than three 4 years old with no more than 43k miles. I reached out to Jeep/Mopar/FCA/Stallantis whatever they are going by today, and was referred back to the dealer without any resolution.
Corrective Action:
The entire clutch system failed and the vehicle passenger compartment filled with smoke. It was difficult to breath and burned my eyes I had to pull over immediately. I had the the vehicle towed to the dealer, upon arrival the dealer indicated that there was a safety recall that was limited to “computer components” and involved a software fix. They then proceed to tell me that the the entire clutch system had failed and they could not tell if it was my driving or the recall parts that had impacted. They then proceed to hand me a $2,000+ repair bill, this is a top of the line vehicle less than three 4 years old with no more than 43k miles. I reached out to Jeep/Mopar/FCA/Stallantis whatever they are going by today, and was referred back to the dealer without any resolution.
Additional Notes:
The entire clutch system failed and the vehicle passenger compartment filled with smoke. It was difficult to breath and burned my eyes I had to pull over immediately. I had the the vehicle towed to the dealer, upon arrival the dealer indicated that there was a safety recall that was limited to “computer components” and involved a software fix. They then proceed to tell me that the the entire clutch system had failed and they could not tell if it was my driving or the recall parts that had impacted. They then proceed to hand me a $2,000+ repair bill, this is a top of the line vehicle less than three 4 years old with no more than 43k miles. I reached out to Jeep/Mopar/FCA/Stallantis whatever they are going by today, and was referred back to the dealer without any resolution.
Mfg Campaign: 11441884
Recall Date: Nov 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer’s defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with NHTSA. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer’s defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with NHTSA. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer’s defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with NHTSA. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000.
Mfg Campaign: 11438930
Recall Date: Nov 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driver's side sun visor attachment to roof fails unexpectedly causing visor to fall and obstruct driver's vision. Jeep is well aware of the problem and has failed to provide a reliable fix or repair. My visor has been replaced twice already and failed for the third time yesterday. Vehicle is 2 years 4 months old and has 15,000 miles.
Corrective Action:
Driver's side sun visor attachment to roof fails unexpectedly causing visor to fall and obstruct driver's vision. Jeep is well aware of the problem and has failed to provide a reliable fix or repair. My visor has been replaced twice already and failed for the third time yesterday. Vehicle is 2 years 4 months old and has 15,000 miles.
Additional Notes:
Driver's side sun visor attachment to roof fails unexpectedly causing visor to fall and obstruct driver's vision. Jeep is well aware of the problem and has failed to provide a reliable fix or repair. My visor has been replaced twice already and failed for the third time yesterday. Vehicle is 2 years 4 months old and has 15,000 miles.
Mfg Campaign: 11438529
Recall Date: Oct 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Corrective Action:
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Additional Notes:
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Mfg Campaign: 11436511
Recall Date: Oct 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Corrective Action:
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Additional Notes:
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Mfg Campaign: 11436511
Recall Date: Oct 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11434054
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11434054
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Corrective Action:
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Additional Notes:
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Mfg Campaign: 11433653
Recall Date: Sep 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Corrective Action:
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Additional Notes:
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Mfg Campaign: 11433653
Recall Date: Sep 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was placed in tow mode, the vehicle would not start. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 17,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was placed in tow mode, the vehicle would not start. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 17,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was placed in tow mode, the vehicle would not start. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 17,000.
Mfg Campaign: 11432746
Recall Date: Sep 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Corrective Action:
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Additional Notes:
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Mfg Campaign: 11432195
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Corrective Action:
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Additional Notes:
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Mfg Campaign: 11432195
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Corrective Action:
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Additional Notes:
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Mfg Campaign: 11432059
Recall Date: Sep 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Corrective Action:
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Additional Notes:
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Mfg Campaign: 11432059
Recall Date: Sep 7, 2021
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