Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.
Corrective Action:
IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.
Additional Notes:
IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.
Mfg Campaign: 11186818
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
"DEATH WOBBLE" WHEN TRAVELLING AT 65 MPH OR FASTER AND HIT BUMPS OR IRREGULARITIES IN THE THE ROAD. THE WHOLE FRONT END SHAKES VIOLENTLY FROM SIDE TO SIDE UNTIL THE VEHICLE IS SLOWED TO LESS THAN 30 MPH.
Corrective Action:
"DEATH WOBBLE" WHEN TRAVELLING AT 65 MPH OR FASTER AND HIT BUMPS OR IRREGULARITIES IN THE THE ROAD. THE WHOLE FRONT END SHAKES VIOLENTLY FROM SIDE TO SIDE UNTIL THE VEHICLE IS SLOWED TO LESS THAN 30 MPH.
Additional Notes:
"DEATH WOBBLE" WHEN TRAVELLING AT 65 MPH OR FASTER AND HIT BUMPS OR IRREGULARITIES IN THE THE ROAD. THE WHOLE FRONT END SHAKES VIOLENTLY FROM SIDE TO SIDE UNTIL THE VEHICLE IS SLOWED TO LESS THAN 30 MPH.
Mfg Campaign: 11186824
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Corrective Action:
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Additional Notes:
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Mfg Campaign: 11186338
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Corrective Action:
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Additional Notes:
SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.
Mfg Campaign: 11186338
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING HIGH SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS TAKEN TO PREFERRED CHRYSLER DODGE JEEP RAM OF MUSKEGON (3146 HENRY ST, MUSKEGON, MI 49441, (877) 565-0628), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING HIGH SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS TAKEN TO PREFERRED CHRYSLER DODGE JEEP RAM OF MUSKEGON (3146 HENRY ST, MUSKEGON, MI 49441, (877) 565-0628), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING HIGH SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS TAKEN TO PREFERRED CHRYSLER DODGE JEEP RAM OF MUSKEGON (3146 HENRY ST, MUSKEGON, MI 49441, (877) 565-0628), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Mfg Campaign: 11186397
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING LOCKED-UP WHILE DRIVING - STEERING WHEEL WOULD NOT TURN TO THE LEFT PAST APPROXIMATELY 11:00 GOING APPROXIMATELY 45-50 MPH. STEERING RETURNED WHEN SPEED DROPPED BELOW APPROXIMATELY 40 MPH BUT CONTINUED TO FREEZE AND FREE FOR APPROXIMATELY THE NEXT 0.5 MILE TRAVELING AT APPROXIMATELY 45 MPH.
Corrective Action:
STEERING LOCKED-UP WHILE DRIVING - STEERING WHEEL WOULD NOT TURN TO THE LEFT PAST APPROXIMATELY 11:00 GOING APPROXIMATELY 45-50 MPH. STEERING RETURNED WHEN SPEED DROPPED BELOW APPROXIMATELY 40 MPH BUT CONTINUED TO FREEZE AND FREE FOR APPROXIMATELY THE NEXT 0.5 MILE TRAVELING AT APPROXIMATELY 45 MPH.
Additional Notes:
STEERING LOCKED-UP WHILE DRIVING - STEERING WHEEL WOULD NOT TURN TO THE LEFT PAST APPROXIMATELY 11:00 GOING APPROXIMATELY 45-50 MPH. STEERING RETURNED WHEN SPEED DROPPED BELOW APPROXIMATELY 40 MPH BUT CONTINUED TO FREEZE AND FREE FOR APPROXIMATELY THE NEXT 0.5 MILE TRAVELING AT APPROXIMATELY 45 MPH.
Mfg Campaign: 11185739
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 45 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 45 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 45 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11185784
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Corrective Action:
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Additional Notes:
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Mfg Campaign: 11185875
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Corrective Action:
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Additional Notes:
TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.
Mfg Campaign: 11185875
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
GOING AROUND A GRADUAL LEFT TURN AT 40-50 MPH, STEERING LOCKED UP AND WAS UNABLE TO TURN AT ALL, NOT MATTER HOW MUCH EFFORT.
Corrective Action:
GOING AROUND A GRADUAL LEFT TURN AT 40-50 MPH, STEERING LOCKED UP AND WAS UNABLE TO TURN AT ALL, NOT MATTER HOW MUCH EFFORT.
Additional Notes:
GOING AROUND A GRADUAL LEFT TURN AT 40-50 MPH, STEERING LOCKED UP AND WAS UNABLE TO TURN AT ALL, NOT MATTER HOW MUCH EFFORT.
Mfg Campaign: 11185957
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Corrective Action:
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Additional Notes:
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Mfg Campaign: 11186009
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Corrective Action:
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Additional Notes:
WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.
Mfg Campaign: 11186009
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AFTER HITTING SOME MINOR POT-HOLES ON THE HIGHWAY WHILE GOING 55-60 MPH , THE FRONT END OF MY JEEP BEGAN SHAKING VIOLENTLY , MAKING IT HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE . I HAD TO COME TO ALMOST A COMPLETE STOP TO REGAIN CONTROL , THIS HAS OCCURRED TWICE , WITH THE DEALER CHANGING THE STEERING STABILIZER BOTH TIMES . THE FIRST TIME IT HAPPENED WAS ABOUT A MONTH AGO , THIS TIME IT OCCURRED ON 03/08/2019
Corrective Action:
AFTER HITTING SOME MINOR POT-HOLES ON THE HIGHWAY WHILE GOING 55-60 MPH , THE FRONT END OF MY JEEP BEGAN SHAKING VIOLENTLY , MAKING IT HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE . I HAD TO COME TO ALMOST A COMPLETE STOP TO REGAIN CONTROL , THIS HAS OCCURRED TWICE , WITH THE DEALER CHANGING THE STEERING STABILIZER BOTH TIMES . THE FIRST TIME IT HAPPENED WAS ABOUT A MONTH AGO , THIS TIME IT OCCURRED ON 03/08/2019
Additional Notes:
AFTER HITTING SOME MINOR POT-HOLES ON THE HIGHWAY WHILE GOING 55-60 MPH , THE FRONT END OF MY JEEP BEGAN SHAKING VIOLENTLY , MAKING IT HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE . I HAD TO COME TO ALMOST A COMPLETE STOP TO REGAIN CONTROL , THIS HAS OCCURRED TWICE , WITH THE DEALER CHANGING THE STEERING STABILIZER BOTH TIMES . THE FIRST TIME IT HAPPENED WAS ABOUT A MONTH AGO , THIS TIME IT OCCURRED ON 03/08/2019
Mfg Campaign: 11185633
Recall Date: Mar 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Corrective Action:
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Additional Notes:
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Mfg Campaign: 11185696
Recall Date: Mar 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Corrective Action:
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Additional Notes:
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Mfg Campaign: 11185696
Recall Date: Mar 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT APPROX 60-65MPH, IN 30 DEGREE WEATHER AND ON THE HIGHWAY, I WAS COMING AROUND A BEND AND THE STEERING LOCKED UP. I COULD NOT TURN MY STEERING WHEEL AND ALMOST COLLIDED WITH A TRACTOR TRAILER AND WAS HEADING STRAIGHT INTO THE MEDIAN. AFTER PULLING ON THE STEERING WHEEL AND SLOWING DOWN, THE STEERING THEN LOOSEND AND MY CAR SWERVED ALMOST HITTING THE CAR IN THE NEXT LANE OVER. THIS HAS HAPPENED ON 2 OTHER SEPARATE OCCASIONS BESIDES THE ONE JUST EXPLAINED. I'M VERY CONCERNED OVER THE SAFETY OF MY FAMILY. THE DEALERSHIP 'COULDN'T DUPLICATE THE PROBLEM' SO NO REPAIR WAS DONE. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED ASAP.
Corrective Action:
WHILE DRIVING AT APPROX 60-65MPH, IN 30 DEGREE WEATHER AND ON THE HIGHWAY, I WAS COMING AROUND A BEND AND THE STEERING LOCKED UP. I COULD NOT TURN MY STEERING WHEEL AND ALMOST COLLIDED WITH A TRACTOR TRAILER AND WAS HEADING STRAIGHT INTO THE MEDIAN. AFTER PULLING ON THE STEERING WHEEL AND SLOWING DOWN, THE STEERING THEN LOOSEND AND MY CAR SWERVED ALMOST HITTING THE CAR IN THE NEXT LANE OVER. THIS HAS HAPPENED ON 2 OTHER SEPARATE OCCASIONS BESIDES THE ONE JUST EXPLAINED. I'M VERY CONCERNED OVER THE SAFETY OF MY FAMILY. THE DEALERSHIP 'COULDN'T DUPLICATE THE PROBLEM' SO NO REPAIR WAS DONE. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED ASAP.
Additional Notes:
WHILE DRIVING AT APPROX 60-65MPH, IN 30 DEGREE WEATHER AND ON THE HIGHWAY, I WAS COMING AROUND A BEND AND THE STEERING LOCKED UP. I COULD NOT TURN MY STEERING WHEEL AND ALMOST COLLIDED WITH A TRACTOR TRAILER AND WAS HEADING STRAIGHT INTO THE MEDIAN. AFTER PULLING ON THE STEERING WHEEL AND SLOWING DOWN, THE STEERING THEN LOOSEND AND MY CAR SWERVED ALMOST HITTING THE CAR IN THE NEXT LANE OVER. THIS HAS HAPPENED ON 2 OTHER SEPARATE OCCASIONS BESIDES THE ONE JUST EXPLAINED. I'M VERY CONCERNED OVER THE SAFETY OF MY FAMILY. THE DEALERSHIP 'COULDN'T DUPLICATE THE PROBLEM' SO NO REPAIR WAS DONE. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED ASAP.
Mfg Campaign: 11185485
Recall Date: Mar 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Corrective Action:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Additional Notes:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Mfg Campaign: 11185092
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Corrective Action:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Additional Notes:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Mfg Campaign: 11185092
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Corrective Action:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Additional Notes:
CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.
Mfg Campaign: 11185092
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE I BOUGHT MY JEEP WRANGLER JL, I HAVE BEEN EXPERIENCING THE DEATH WOBBLE, SO THE DEALERSHIP HAS CHANGED THE STEERING DAMPER FOR THREE TIMES, BUT I HAVE THE SAME ISSUE. THIS IS SO RIDICULOUS, AND THEY JUST SAID THAT I HAVE TO WAIT FOR OTHER TIME TO CHANGE IT WITH AN AFTERMARKET PIECE. DRIVING THIS CAR IS EXTREMELY DANGEROUS, IT DOESN'T MATTER THE SPEED.
Corrective Action:
SINCE I BOUGHT MY JEEP WRANGLER JL, I HAVE BEEN EXPERIENCING THE DEATH WOBBLE, SO THE DEALERSHIP HAS CHANGED THE STEERING DAMPER FOR THREE TIMES, BUT I HAVE THE SAME ISSUE. THIS IS SO RIDICULOUS, AND THEY JUST SAID THAT I HAVE TO WAIT FOR OTHER TIME TO CHANGE IT WITH AN AFTERMARKET PIECE. DRIVING THIS CAR IS EXTREMELY DANGEROUS, IT DOESN'T MATTER THE SPEED.
Additional Notes:
SINCE I BOUGHT MY JEEP WRANGLER JL, I HAVE BEEN EXPERIENCING THE DEATH WOBBLE, SO THE DEALERSHIP HAS CHANGED THE STEERING DAMPER FOR THREE TIMES, BUT I HAVE THE SAME ISSUE. THIS IS SO RIDICULOUS, AND THEY JUST SAID THAT I HAVE TO WAIT FOR OTHER TIME TO CHANGE IT WITH AN AFTERMARKET PIECE. DRIVING THIS CAR IS EXTREMELY DANGEROUS, IT DOESN'T MATTER THE SPEED.
Mfg Campaign: 11185105
Recall Date: Mar 8, 2019
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