Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS IS THE 4TH TIME I AM EXPERIENCING THE DEATH WOBBLE ON THIS VEHICLE. I PURCHASED THIS VEHICLE USED IN 2020. ITS A JEEP WRANGLER JK 2018. I NEVER NEW THERE WERE THE POSSIBILITY THAT THIS VEHICLE WILL START GOING OUT OF CONTROL AT ANY MOMENT. 1. I EXPERIENCED IT ON THE 10 FRWY WEST AT 65MPH. THEN 6 MONTHS LATER, COMING DOWN ON ICY ROAD ON HWY 2 AT NIGHT AT 35MPH IN DEC 2022. THEN AGAIN IN SANTA BARBARA IN JAN 2023 ON THE MAIN FRWY AT 60 MPH. THEN AGAIN TODAY IN FEB 2023 ON LINCOLN BLVD ON THE WAY TO LAX AT 30MPH.
Corrective Action:
THIS IS THE 4TH TIME I AM EXPERIENCING THE DEATH WOBBLE ON THIS VEHICLE. I PURCHASED THIS VEHICLE USED IN 2020. ITS A JEEP WRANGLER JK 2018. I NEVER NEW THERE WERE THE POSSIBILITY THAT THIS VEHICLE WILL START GOING OUT OF CONTROL AT ANY MOMENT. 1. I EXPERIENCED IT ON THE 10 FRWY WEST AT 65MPH. THEN 6 MONTHS LATER, COMING DOWN ON ICY ROAD ON HWY 2 AT NIGHT AT 35MPH IN DEC 2022. THEN AGAIN IN SANTA BARBARA IN JAN 2023 ON THE MAIN FRWY AT 60 MPH. THEN AGAIN TODAY IN FEB 2023 ON LINCOLN BLVD ON THE WAY TO LAX AT 30MPH.
Additional Notes:
THIS IS THE 4TH TIME I AM EXPERIENCING THE DEATH WOBBLE ON THIS VEHICLE. I PURCHASED THIS VEHICLE USED IN 2020. ITS A JEEP WRANGLER JK 2018. I NEVER NEW THERE WERE THE POSSIBILITY THAT THIS VEHICLE WILL START GOING OUT OF CONTROL AT ANY MOMENT. 1. I EXPERIENCED IT ON THE 10 FRWY WEST AT 65MPH. THEN 6 MONTHS LATER, COMING DOWN ON ICY ROAD ON HWY 2 AT NIGHT AT 35MPH IN DEC 2022. THEN AGAIN IN SANTA BARBARA IN JAN 2023 ON THE MAIN FRWY AT 60 MPH. THEN AGAIN TODAY IN FEB 2023 ON LINCOLN BLVD ON THE WAY TO LAX AT 30MPH.
Mfg Campaign: 11509143
Recall Date: Feb 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Corrective Action:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Additional Notes:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Mfg Campaign: 11508126
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Corrective Action:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Additional Notes:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Mfg Campaign: 11508126
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Corrective Action:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Additional Notes:
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
Mfg Campaign: 11508126
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while turning out of a driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while turning out of a driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while turning out of a driveway, the steering wheel became stiff. There was no warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200.
Mfg Campaign: 11507082
Recall Date: Feb 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Corrective Action:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Additional Notes:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Mfg Campaign: 11506836
Recall Date: Feb 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Corrective Action:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Additional Notes:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Mfg Campaign: 11506836
Recall Date: Feb 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Corrective Action:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Additional Notes:
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle , just let it be while I'm still holding the wheel. Trying to move to the right lane , it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles , sure enough the wobbling starts but since i have both hands holding it , I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive , I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Mfg Campaign: 11506836
Recall Date: Feb 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the steering wheel started shaking and vibrating violently. The contact stated that the entire vehicle had begun to shake violently. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the vehicle needed the steering dampers to be replaced. The mechanic stated that the failure was related to Manufacturer Service Campaign: V41. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 51,409.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the steering wheel started shaking and vibrating violently. The contact stated that the entire vehicle had begun to shake violently. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the vehicle needed the steering dampers to be replaced. The mechanic stated that the failure was related to Manufacturer Service Campaign: V41. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 51,409.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the steering wheel started shaking and vibrating violently. The contact stated that the entire vehicle had begun to shake violently. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the vehicle needed the steering dampers to be replaced. The mechanic stated that the failure was related to Manufacturer Service Campaign: V41. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 51,409.
Mfg Campaign: 11506294
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Corrective Action:
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Additional Notes:
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Mfg Campaign: 11505153
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Corrective Action:
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Additional Notes:
Steering stabilizer defective, causes severe wobble when you his any type of bump (like a bridge seam) when traveling over 30mph. Wobble makes the car uncontrollable and only goes away if you slow down to under 30mph. This makes the vehicle unsafe to drive on anything except city streets. The wobble shook the vehicle enough to cause secondary problems with the alternator and suspension/bearings.
Mfg Campaign: 11505153
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION:FRONT:STABILIZER BAR
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle experienced a death wobble while driving over a bump or an object in the roadway. There was no warning light illuminated. The vehicle had been taken to the local dealer and the stabilizer bar was replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer had the traction bar replaced, the shocks replaced, the steering system replaced, balance the tires, checked the alignment and still the death wobble remains. The dealer stated there is nothing they can do about this situation.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle experienced a death wobble while driving over a bump or an object in the roadway. There was no warning light illuminated. The vehicle had been taken to the local dealer and the stabilizer bar was replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer had the traction bar replaced, the shocks replaced, the steering system replaced, balance the tires, checked the alignment and still the death wobble remains. The dealer stated there is nothing they can do about this situation.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle experienced a death wobble while driving over a bump or an object in the roadway. There was no warning light illuminated. The vehicle had been taken to the local dealer and the stabilizer bar was replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer had the traction bar replaced, the shocks replaced, the steering system replaced, balance the tires, checked the alignment and still the death wobble remains. The dealer stated there is nothing they can do about this situation.
Mfg Campaign: 11505021
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Corrective Action:
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Additional Notes:
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Mfg Campaign: 11504682
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Corrective Action:
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Additional Notes:
The contact leased a 2018 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced death wobble. While riding over a bump in the roadway, the vehicle vibrated and shook abnormally. The contact was able to pull over. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to another dealer. The failure mileage was approximately 17,000.
Mfg Campaign: 11504682
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11504565
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11504565
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11504565
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Corrective Action:
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Additional Notes:
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Mfg Campaign: 11504011
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Corrective Action:
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Additional Notes:
death wobble at 70MPH Steering dampener had been replaced by Jeep a couple of years ago. Death wobble is back. this must be addressed
Mfg Campaign: 11504011
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For several months the vehicle will randomly throw of multiple warnings while driving such as, service gaer shifter, may not be able to shift until your destination, traction control not working, abs not working, high speed fan randomly turns, windshield wipers randomly come on. Several times I even lost power steering while driving. This was very scary and unsafe as I had a very hard time turning off the main road into a parking to wait it out. Tool vehicle to dealer with no results. This is not a new issue. There are various on-line forums with many many people having the same issue and same results from dealers- Nothing. The manufacture has to be put on notice and figure this out and issue a recall to fix.
Corrective Action:
For several months the vehicle will randomly throw of multiple warnings while driving such as, service gaer shifter, may not be able to shift until your destination, traction control not working, abs not working, high speed fan randomly turns, windshield wipers randomly come on. Several times I even lost power steering while driving. This was very scary and unsafe as I had a very hard time turning off the main road into a parking to wait it out. Tool vehicle to dealer with no results. This is not a new issue. There are various on-line forums with many many people having the same issue and same results from dealers- Nothing. The manufacture has to be put on notice and figure this out and issue a recall to fix.
Additional Notes:
For several months the vehicle will randomly throw of multiple warnings while driving such as, service gaer shifter, may not be able to shift until your destination, traction control not working, abs not working, high speed fan randomly turns, windshield wipers randomly come on. Several times I even lost power steering while driving. This was very scary and unsafe as I had a very hard time turning off the main road into a parking to wait it out. Tool vehicle to dealer with no results. This is not a new issue. There are various on-line forums with many many people having the same issue and same results from dealers- Nothing. The manufacture has to be put on notice and figure this out and issue a recall to fix.
Mfg Campaign: 11502874
Recall Date: Jan 20, 2023
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