Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Corrective Action:
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Additional Notes:
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Mfg Campaign: 11110600
Recall Date: Jul 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Corrective Action:
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Additional Notes:
I WAS STOPPED AT A 4 WAY LIGHT IN MARION ILLINOIS, HAD MY JEEP IN NEUTRAL WITH FOOT ON THE BRAKE. THE LIGHT TURNED GREEN, I PUSHED THE CLUTCH IN AND THE ENGINE DIDN'T COME BACK ON. I TRIED FOR OVER FIFITEEN MIN. TO GET IT ON. FINALLY CALLED A TOW AND HAD IT TAKEN TO THE DEALERSHIP THAT I ORDERED IT THROUGH NOT EVEN 30 DAYS AGO. THEY DIDN'T LOOK AT IT UNTIL 4 DAYS LATER AND SAID THEY COULDN'T RECREATE THE ISSUE. THE ISSUE IS WITH THE PUSH START ENGINES. I HAVE A MANUAL W/O ELECTRIC DOORS SO NO AUTO START ON A KEY FOB. I ONLY HAD 204 MILES ON IT!! THE DEALERSHIP TOLD ME THEY'VE HAD SEVERAL PEOPLE TAKE IT OUT FOR DRIVES TO RECREATE THE ISSUE TO NO AVAIL. I BOUGHT /ORDERED AND FULLY PAID FOR A BRAND NEW 2018 JEEP TO NOT HAVE ANY ISSUES ARISE. NOW I'M SCARED TO DRIVE IT ANYWHERE!
Mfg Campaign: 11110600
Recall Date: Jul 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING ON THE FREEWAY AT HIGHER SPEEDS (60 MPH+) HAS A DEAD ZONE AND THE JEEP WANDERS BACK AND FORTH, MAKING IT DIFFICULT TO KEEP IN A STRAIGHT LINE AND VERY DANGEROUS/FEELS AS IF I COULD LOSE CONTROL. SEVERAL COMPLAINTS FOR SAME ISSUE ON NHTSA FROM OTHER 2018 JL OWNERS. NEEDS TO BE ADDRESSED AND A SAFETY RECALL INITIATED TO CORRECT AS NO DEALERSHIPS ARE FIXING THE ISSUE. COULD CAUSE ACCIDENT AND FATALITY AND EXTREME LIABILITY FOR FCA.
Corrective Action:
STEERING ON THE FREEWAY AT HIGHER SPEEDS (60 MPH+) HAS A DEAD ZONE AND THE JEEP WANDERS BACK AND FORTH, MAKING IT DIFFICULT TO KEEP IN A STRAIGHT LINE AND VERY DANGEROUS/FEELS AS IF I COULD LOSE CONTROL. SEVERAL COMPLAINTS FOR SAME ISSUE ON NHTSA FROM OTHER 2018 JL OWNERS. NEEDS TO BE ADDRESSED AND A SAFETY RECALL INITIATED TO CORRECT AS NO DEALERSHIPS ARE FIXING THE ISSUE. COULD CAUSE ACCIDENT AND FATALITY AND EXTREME LIABILITY FOR FCA.
Additional Notes:
STEERING ON THE FREEWAY AT HIGHER SPEEDS (60 MPH+) HAS A DEAD ZONE AND THE JEEP WANDERS BACK AND FORTH, MAKING IT DIFFICULT TO KEEP IN A STRAIGHT LINE AND VERY DANGEROUS/FEELS AS IF I COULD LOSE CONTROL. SEVERAL COMPLAINTS FOR SAME ISSUE ON NHTSA FROM OTHER 2018 JL OWNERS. NEEDS TO BE ADDRESSED AND A SAFETY RECALL INITIATED TO CORRECT AS NO DEALERSHIPS ARE FIXING THE ISSUE. COULD CAUSE ACCIDENT AND FATALITY AND EXTREME LIABILITY FOR FCA.
Mfg Campaign: 11110344
Recall Date: Jul 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP STEERING HAS A DEAD SPOT, WHICH ALLOW THE JEEP TO WANDER BACK AND FORTH IN A LANE. IF IT HAS ANY SIDE WIND THE JEEP BECOME VERY DIFFICULT TO CONTROL. SEEM LIKE TO MUCH PLAY IN THE STEERING BOX. THIS IS NOT A JEEP THING AS THE DEALER STATES, ITS A REAL PROBLEM THAT FCA SEEM TO NOT WANT TO ADDRESS.
Corrective Action:
JEEP STEERING HAS A DEAD SPOT, WHICH ALLOW THE JEEP TO WANDER BACK AND FORTH IN A LANE. IF IT HAS ANY SIDE WIND THE JEEP BECOME VERY DIFFICULT TO CONTROL. SEEM LIKE TO MUCH PLAY IN THE STEERING BOX. THIS IS NOT A JEEP THING AS THE DEALER STATES, ITS A REAL PROBLEM THAT FCA SEEM TO NOT WANT TO ADDRESS.
Additional Notes:
JEEP STEERING HAS A DEAD SPOT, WHICH ALLOW THE JEEP TO WANDER BACK AND FORTH IN A LANE. IF IT HAS ANY SIDE WIND THE JEEP BECOME VERY DIFFICULT TO CONTROL. SEEM LIKE TO MUCH PLAY IN THE STEERING BOX. THIS IS NOT A JEEP THING AS THE DEALER STATES, ITS A REAL PROBLEM THAT FCA SEEM TO NOT WANT TO ADDRESS.
Mfg Campaign: 11110348
Recall Date: Jul 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS. DEAD SPOT IN STEERING. SIGNIFICANT INPUT REQUIRED TO KEEP VEHICLE UNDER CONTROL AT HIGHWAY SPEEDS.
Corrective Action:
VEHICLE WANDERS. DEAD SPOT IN STEERING. SIGNIFICANT INPUT REQUIRED TO KEEP VEHICLE UNDER CONTROL AT HIGHWAY SPEEDS.
Additional Notes:
VEHICLE WANDERS. DEAD SPOT IN STEERING. SIGNIFICANT INPUT REQUIRED TO KEEP VEHICLE UNDER CONTROL AT HIGHWAY SPEEDS.
Mfg Campaign: 11109968
Recall Date: Jul 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING AT SPEEDS OVER 50 MPH HAS 2-3" OF PLAY WITH THE STEERING WHEEL GOING STRAIGHT. SO I AM CONTINUALLY FIGHTING TO KEEP IT STRAIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED IT.
Corrective Action:
THE STEERING AT SPEEDS OVER 50 MPH HAS 2-3" OF PLAY WITH THE STEERING WHEEL GOING STRAIGHT. SO I AM CONTINUALLY FIGHTING TO KEEP IT STRAIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED IT.
Additional Notes:
THE STEERING AT SPEEDS OVER 50 MPH HAS 2-3" OF PLAY WITH THE STEERING WHEEL GOING STRAIGHT. SO I AM CONTINUALLY FIGHTING TO KEEP IT STRAIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED IT.
Mfg Campaign: 11109814
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS BIG DEADSPOT IN MIDDLE WHERE YOU TURN THE WHEEL AND IT DOESN'T ACTUALLY TURN THE TIRES/VEHICLE. IT'S MORE NOTICEABLE ABOVE 60MPH. IT CAUSES THE VEHICLE TO BE ALL OVER THE LANE AND CAN BE SCARY AT TIMES AS IT WILL SOMETIMES CAUSE ME TO GET TOO CLOSE TO OTHER VEHICLES IN NEXT LANE OVER. THIS IS NOT FOR A SINGLE DATE. IT HAPPENS ALL THE TIME.
Corrective Action:
STEERING HAS BIG DEADSPOT IN MIDDLE WHERE YOU TURN THE WHEEL AND IT DOESN'T ACTUALLY TURN THE TIRES/VEHICLE. IT'S MORE NOTICEABLE ABOVE 60MPH. IT CAUSES THE VEHICLE TO BE ALL OVER THE LANE AND CAN BE SCARY AT TIMES AS IT WILL SOMETIMES CAUSE ME TO GET TOO CLOSE TO OTHER VEHICLES IN NEXT LANE OVER. THIS IS NOT FOR A SINGLE DATE. IT HAPPENS ALL THE TIME.
Additional Notes:
STEERING HAS BIG DEADSPOT IN MIDDLE WHERE YOU TURN THE WHEEL AND IT DOESN'T ACTUALLY TURN THE TIRES/VEHICLE. IT'S MORE NOTICEABLE ABOVE 60MPH. IT CAUSES THE VEHICLE TO BE ALL OVER THE LANE AND CAN BE SCARY AT TIMES AS IT WILL SOMETIMES CAUSE ME TO GET TOO CLOSE TO OTHER VEHICLES IN NEXT LANE OVER. THIS IS NOT FOR A SINGLE DATE. IT HAPPENS ALL THE TIME.
Mfg Campaign: 11109826
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS EXTREMELY LOOSE AND VAGUE ON CENTER. THERE IS NO MOVEMENT WITH THE WHEELS IN RELATION TO STEERING INPUT FOR 1.5 INCHES ON EITHER SIDE OF CENTER. THIS RESULTS IN CONSTANT CORRECTION AND OVER-CORRECTION CYCLES TO TRY TO MAINTAIN LANE POSITION. THE PROBLEM IS NOTICEABLE AT 45MPH, AND IS SIGNIFICANTLY WORSE AT HIGHWAY AND INTERSTATE SPEEDS (70MPH). BUMPY OR WINDY CONDITIONS MAKE THE CONTROL PROBLEMS WORSE. THE PROBLEM BECOMES MORE UNSAFE ON CURVY ROADS WITH HEAVY TRAFFIC WHERE I AM UNABLE TO MAINTAIN SPEED WITH OTHER VEHICLES AND IT'S VERY DIFFICULT TO REMAIN WITHIN LANE MARKINGS.
Corrective Action:
THE STEERING IS EXTREMELY LOOSE AND VAGUE ON CENTER. THERE IS NO MOVEMENT WITH THE WHEELS IN RELATION TO STEERING INPUT FOR 1.5 INCHES ON EITHER SIDE OF CENTER. THIS RESULTS IN CONSTANT CORRECTION AND OVER-CORRECTION CYCLES TO TRY TO MAINTAIN LANE POSITION. THE PROBLEM IS NOTICEABLE AT 45MPH, AND IS SIGNIFICANTLY WORSE AT HIGHWAY AND INTERSTATE SPEEDS (70MPH). BUMPY OR WINDY CONDITIONS MAKE THE CONTROL PROBLEMS WORSE. THE PROBLEM BECOMES MORE UNSAFE ON CURVY ROADS WITH HEAVY TRAFFIC WHERE I AM UNABLE TO MAINTAIN SPEED WITH OTHER VEHICLES AND IT'S VERY DIFFICULT TO REMAIN WITHIN LANE MARKINGS.
Additional Notes:
THE STEERING IS EXTREMELY LOOSE AND VAGUE ON CENTER. THERE IS NO MOVEMENT WITH THE WHEELS IN RELATION TO STEERING INPUT FOR 1.5 INCHES ON EITHER SIDE OF CENTER. THIS RESULTS IN CONSTANT CORRECTION AND OVER-CORRECTION CYCLES TO TRY TO MAINTAIN LANE POSITION. THE PROBLEM IS NOTICEABLE AT 45MPH, AND IS SIGNIFICANTLY WORSE AT HIGHWAY AND INTERSTATE SPEEDS (70MPH). BUMPY OR WINDY CONDITIONS MAKE THE CONTROL PROBLEMS WORSE. THE PROBLEM BECOMES MORE UNSAFE ON CURVY ROADS WITH HEAVY TRAFFIC WHERE I AM UNABLE TO MAINTAIN SPEED WITH OTHER VEHICLES AND IT'S VERY DIFFICULT TO REMAIN WITHIN LANE MARKINGS.
Mfg Campaign: 11109854
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WELDS ON 2018 JEEP WRANGLER JLU SPORT FRAME ARE BAD IN MANY WAYS. PROBLEMS INCLUDE: -INCOMPLETE WELD IF TRACK BAR WELD WHICH COULD CAUSE FAILURE AND LOSS OF STEERING CONTROL -POROUS WELDS - MANY OF THE WELDS ARE POROUS -LACK OF PENETRATION -OVERWELD AKA WELD DRIP -NEARLY 90% OF THE WELDS HAVE WELD SLAG THAT WAS NOT CLEANED OFF BEFORE PAINTING. RESULTING IN PARTS OF THE WELD NOT BEING PAINTED AND PRONE TO RUST AND EVENTUAL FAULURE -THERE IS ALSO A GREAT DEAL OF WELD SPRAY THAT SHOULD HAVE BEEN CLEANED OFF -THERE ARE ALSO WELDS THAT WERE NOT COMPLETED...FOR INSTANCE THERE IS ONE ON EACH SIDE IN THE REAR WHERE THEY ONLY WELDED HALF OF THE TUBING THAT SHOULD HAVE RECEIVED A COMPLETE WELD AROUND ITS CIRCUMFERENCE. WELDS WERE EXAMINED BY PRESTIGE JEEP AND A DISTRICT REP WHO SAID THEIR WERE FINE HOWEVER THIS WAS NOT A CERTIFIED WELDING INSPECTOR. CASE WAS BROUGHT TO THE ATTENTION OF JEEP CARES/JEEP WAVES WHO LOOKED OVER SOME 160 PHOTOS I SENT OF THE WELDS AT WHICH POINT THEY SAID THIS ISN'T A CONCERN. IRREGARDLESS OF THE SAFETY ISSUES...AT MINIMUM THERE SHOULD BE PAINT ON THE WELDS ON MY FRAME. THE SAFETY ISSUES THEMSELVES ARE FRIGHTENING AS ONE OTHER OWNER OF THE SAME VEHICLE HAS ALREADY HAD HIS TRACK BAR BRACKET BREAK OFF WHILE DRIVING DOWN THE FREEWAY. HE IS LUCKY TO BE ALIVE. I HAVE MANY PHOTOS THAT I AM HAPPY TO SEND IN HOWEVER, YOUR SITE ONLY ALLOWS 5. THIS JEEP IS 3 WEEKS OLD AT THE TIME OF THESE PHOTOS AND HAS SEEN RAIN 4 TIMES. AS YOU CAN SEE IN THE PICTURES THERE ARE HOLES AND POROSITY IN THESE WELDS. THE COPPER SPOTS ON THE WELDS ARE SLAG THAT SHOULD HAVE BEEN CLEANED OFF BEFORE PAINT AS PAINT WILL NOT ADHERE STRONGLY TO SLAG AND WHEN THE SLAG FALLS OFF IT WILL LEAVE THE WELDS UNCOVERED. JEEP IS REFUSING TO TAKE CARE OF THE ISSUE AND I AM NOW SEARCHING FOR A CERTIFIED WELDING INSPECTOR TO EXAMINE BEFORE BRING IT TO THE ASSOCIATED PRESS
Corrective Action:
WELDS ON 2018 JEEP WRANGLER JLU SPORT FRAME ARE BAD IN MANY WAYS. PROBLEMS INCLUDE: -INCOMPLETE WELD IF TRACK BAR WELD WHICH COULD CAUSE FAILURE AND LOSS OF STEERING CONTROL -POROUS WELDS - MANY OF THE WELDS ARE POROUS -LACK OF PENETRATION -OVERWELD AKA WELD DRIP -NEARLY 90% OF THE WELDS HAVE WELD SLAG THAT WAS NOT CLEANED OFF BEFORE PAINTING. RESULTING IN PARTS OF THE WELD NOT BEING PAINTED AND PRONE TO RUST AND EVENTUAL FAULURE -THERE IS ALSO A GREAT DEAL OF WELD SPRAY THAT SHOULD HAVE BEEN CLEANED OFF -THERE ARE ALSO WELDS THAT WERE NOT COMPLETED...FOR INSTANCE THERE IS ONE ON EACH SIDE IN THE REAR WHERE THEY ONLY WELDED HALF OF THE TUBING THAT SHOULD HAVE RECEIVED A COMPLETE WELD AROUND ITS CIRCUMFERENCE. WELDS WERE EXAMINED BY PRESTIGE JEEP AND A DISTRICT REP WHO SAID THEIR WERE FINE HOWEVER THIS WAS NOT A CERTIFIED WELDING INSPECTOR. CASE WAS BROUGHT TO THE ATTENTION OF JEEP CARES/JEEP WAVES WHO LOOKED OVER SOME 160 PHOTOS I SENT OF THE WELDS AT WHICH POINT THEY SAID THIS ISN'T A CONCERN. IRREGARDLESS OF THE SAFETY ISSUES...AT MINIMUM THERE SHOULD BE PAINT ON THE WELDS ON MY FRAME. THE SAFETY ISSUES THEMSELVES ARE FRIGHTENING AS ONE OTHER OWNER OF THE SAME VEHICLE HAS ALREADY HAD HIS TRACK BAR BRACKET BREAK OFF WHILE DRIVING DOWN THE FREEWAY. HE IS LUCKY TO BE ALIVE. I HAVE MANY PHOTOS THAT I AM HAPPY TO SEND IN HOWEVER, YOUR SITE ONLY ALLOWS 5. THIS JEEP IS 3 WEEKS OLD AT THE TIME OF THESE PHOTOS AND HAS SEEN RAIN 4 TIMES. AS YOU CAN SEE IN THE PICTURES THERE ARE HOLES AND POROSITY IN THESE WELDS. THE COPPER SPOTS ON THE WELDS ARE SLAG THAT SHOULD HAVE BEEN CLEANED OFF BEFORE PAINT AS PAINT WILL NOT ADHERE STRONGLY TO SLAG AND WHEN THE SLAG FALLS OFF IT WILL LEAVE THE WELDS UNCOVERED. JEEP IS REFUSING TO TAKE CARE OF THE ISSUE AND I AM NOW SEARCHING FOR A CERTIFIED WELDING INSPECTOR TO EXAMINE BEFORE BRING IT TO THE ASSOCIATED PRESS
Additional Notes:
WELDS ON 2018 JEEP WRANGLER JLU SPORT FRAME ARE BAD IN MANY WAYS. PROBLEMS INCLUDE: -INCOMPLETE WELD IF TRACK BAR WELD WHICH COULD CAUSE FAILURE AND LOSS OF STEERING CONTROL -POROUS WELDS - MANY OF THE WELDS ARE POROUS -LACK OF PENETRATION -OVERWELD AKA WELD DRIP -NEARLY 90% OF THE WELDS HAVE WELD SLAG THAT WAS NOT CLEANED OFF BEFORE PAINTING. RESULTING IN PARTS OF THE WELD NOT BEING PAINTED AND PRONE TO RUST AND EVENTUAL FAULURE -THERE IS ALSO A GREAT DEAL OF WELD SPRAY THAT SHOULD HAVE BEEN CLEANED OFF -THERE ARE ALSO WELDS THAT WERE NOT COMPLETED...FOR INSTANCE THERE IS ONE ON EACH SIDE IN THE REAR WHERE THEY ONLY WELDED HALF OF THE TUBING THAT SHOULD HAVE RECEIVED A COMPLETE WELD AROUND ITS CIRCUMFERENCE. WELDS WERE EXAMINED BY PRESTIGE JEEP AND A DISTRICT REP WHO SAID THEIR WERE FINE HOWEVER THIS WAS NOT A CERTIFIED WELDING INSPECTOR. CASE WAS BROUGHT TO THE ATTENTION OF JEEP CARES/JEEP WAVES WHO LOOKED OVER SOME 160 PHOTOS I SENT OF THE WELDS AT WHICH POINT THEY SAID THIS ISN'T A CONCERN. IRREGARDLESS OF THE SAFETY ISSUES...AT MINIMUM THERE SHOULD BE PAINT ON THE WELDS ON MY FRAME. THE SAFETY ISSUES THEMSELVES ARE FRIGHTENING AS ONE OTHER OWNER OF THE SAME VEHICLE HAS ALREADY HAD HIS TRACK BAR BRACKET BREAK OFF WHILE DRIVING DOWN THE FREEWAY. HE IS LUCKY TO BE ALIVE. I HAVE MANY PHOTOS THAT I AM HAPPY TO SEND IN HOWEVER, YOUR SITE ONLY ALLOWS 5. THIS JEEP IS 3 WEEKS OLD AT THE TIME OF THESE PHOTOS AND HAS SEEN RAIN 4 TIMES. AS YOU CAN SEE IN THE PICTURES THERE ARE HOLES AND POROSITY IN THESE WELDS. THE COPPER SPOTS ON THE WELDS ARE SLAG THAT SHOULD HAVE BEEN CLEANED OFF BEFORE PAINT AS PAINT WILL NOT ADHERE STRONGLY TO SLAG AND WHEN THE SLAG FALLS OFF IT WILL LEAVE THE WELDS UNCOVERED. JEEP IS REFUSING TO TAKE CARE OF THE ISSUE AND I AM NOW SEARCHING FOR A CERTIFIED WELDING INSPECTOR TO EXAMINE BEFORE BRING IT TO THE ASSOCIATED PRESS
Mfg Campaign: 11109903
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 JEEP WRANGLER JLU SPORT. THE AC/HEATER IS OUTPUTTING A STRANGE MOLDY SMELL THAT SMELLS LIKE ROTTING SHOES. THIS HAPPENS EVERY TIME THE VEHICLE IS STARTED AND STATIONARY AND AGAIN APPROXIMATELY EVERY 30 MINUTES OF DRIVING. THIS IS A BIG ISSUE FOR ME AS I AM ALLERGIC TO MOLDS. JEEP SEEMS TO BE BLOWING OFF THE ISSUE AND REFUSES TO DO MUCH ABOUT IT.
Corrective Action:
2018 JEEP WRANGLER JLU SPORT. THE AC/HEATER IS OUTPUTTING A STRANGE MOLDY SMELL THAT SMELLS LIKE ROTTING SHOES. THIS HAPPENS EVERY TIME THE VEHICLE IS STARTED AND STATIONARY AND AGAIN APPROXIMATELY EVERY 30 MINUTES OF DRIVING. THIS IS A BIG ISSUE FOR ME AS I AM ALLERGIC TO MOLDS. JEEP SEEMS TO BE BLOWING OFF THE ISSUE AND REFUSES TO DO MUCH ABOUT IT.
Additional Notes:
2018 JEEP WRANGLER JLU SPORT. THE AC/HEATER IS OUTPUTTING A STRANGE MOLDY SMELL THAT SMELLS LIKE ROTTING SHOES. THIS HAPPENS EVERY TIME THE VEHICLE IS STARTED AND STATIONARY AND AGAIN APPROXIMATELY EVERY 30 MINUTES OF DRIVING. THIS IS A BIG ISSUE FOR ME AS I AM ALLERGIC TO MOLDS. JEEP SEEMS TO BE BLOWING OFF THE ISSUE AND REFUSES TO DO MUCH ABOUT IT.
Mfg Campaign: 11109907
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 JEEP WRANGLER JLU SPORT. DURING DRIVING AT 75MPH, COLD AIR WAS FOUND COMING OUT OF GLOVE BOX SEAMS. OPENED GLOVEBOX AND COLD AIR IS POURING OUT. THIS IS WHEN THE HEATER IS ON. JEEP DOESN'T SEEM TO WANT TO DO ANYTHING ABOUT IT.
Corrective Action:
2018 JEEP WRANGLER JLU SPORT. DURING DRIVING AT 75MPH, COLD AIR WAS FOUND COMING OUT OF GLOVE BOX SEAMS. OPENED GLOVEBOX AND COLD AIR IS POURING OUT. THIS IS WHEN THE HEATER IS ON. JEEP DOESN'T SEEM TO WANT TO DO ANYTHING ABOUT IT.
Additional Notes:
2018 JEEP WRANGLER JLU SPORT. DURING DRIVING AT 75MPH, COLD AIR WAS FOUND COMING OUT OF GLOVE BOX SEAMS. OPENED GLOVEBOX AND COLD AIR IS POURING OUT. THIS IS WHEN THE HEATER IS ON. JEEP DOESN'T SEEM TO WANT TO DO ANYTHING ABOUT IT.
Mfg Campaign: 11109909
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 JEEP WRANGLER JLU SPORT. THE RECENT 5 INCH RADIO FIRMWARE UPDATE HAS CAUSED THE RADIOS TOUCHSCREEN TO BECOME UNCOMFORTABLY HOT TO THE TOUCH. AFTER THE UPDATE THE RADIO REFUSES TO SHUT OFF. IT WILL ALSO UNEXPECTEDLY SHUT OFF AND THE BACKUP CAMERA WILL STOP FUNCTIONING TEMPORARILY. THERE ARE ALSO MANY OTHER NON SAFETY ISSUES THAT JEEP SEEMS TO WANT TO IGNORE WITH THIS RADIO LIKE THE LACK OF RECEPTION BOTH TERRESTRIAL AND SATALLITE, THE LACK OF DISPLAYABLE CHARACTERS, THE FREEZING OF THE RADIO TO BLUE SCREEN, AND THE LAG IN THE TOUCH SCREEN AND VOLUME. JEEP REFUSES TO DO ANYTHING TO RESOLVE THE ISSUE AND HAS SAID THAT THERE WILL NOT BE ANOTHER UPDATE UNTIL OCTOBER. SEEMS TO ME THAT WHEN YOU BUY A VEHICLE YOU SHOULDN'T HAVE TO WAIT SIX MONTHS FOR A WORKING RADIO.
Corrective Action:
2018 JEEP WRANGLER JLU SPORT. THE RECENT 5 INCH RADIO FIRMWARE UPDATE HAS CAUSED THE RADIOS TOUCHSCREEN TO BECOME UNCOMFORTABLY HOT TO THE TOUCH. AFTER THE UPDATE THE RADIO REFUSES TO SHUT OFF. IT WILL ALSO UNEXPECTEDLY SHUT OFF AND THE BACKUP CAMERA WILL STOP FUNCTIONING TEMPORARILY. THERE ARE ALSO MANY OTHER NON SAFETY ISSUES THAT JEEP SEEMS TO WANT TO IGNORE WITH THIS RADIO LIKE THE LACK OF RECEPTION BOTH TERRESTRIAL AND SATALLITE, THE LACK OF DISPLAYABLE CHARACTERS, THE FREEZING OF THE RADIO TO BLUE SCREEN, AND THE LAG IN THE TOUCH SCREEN AND VOLUME. JEEP REFUSES TO DO ANYTHING TO RESOLVE THE ISSUE AND HAS SAID THAT THERE WILL NOT BE ANOTHER UPDATE UNTIL OCTOBER. SEEMS TO ME THAT WHEN YOU BUY A VEHICLE YOU SHOULDN'T HAVE TO WAIT SIX MONTHS FOR A WORKING RADIO.
Additional Notes:
2018 JEEP WRANGLER JLU SPORT. THE RECENT 5 INCH RADIO FIRMWARE UPDATE HAS CAUSED THE RADIOS TOUCHSCREEN TO BECOME UNCOMFORTABLY HOT TO THE TOUCH. AFTER THE UPDATE THE RADIO REFUSES TO SHUT OFF. IT WILL ALSO UNEXPECTEDLY SHUT OFF AND THE BACKUP CAMERA WILL STOP FUNCTIONING TEMPORARILY. THERE ARE ALSO MANY OTHER NON SAFETY ISSUES THAT JEEP SEEMS TO WANT TO IGNORE WITH THIS RADIO LIKE THE LACK OF RECEPTION BOTH TERRESTRIAL AND SATALLITE, THE LACK OF DISPLAYABLE CHARACTERS, THE FREEZING OF THE RADIO TO BLUE SCREEN, AND THE LAG IN THE TOUCH SCREEN AND VOLUME. JEEP REFUSES TO DO ANYTHING TO RESOLVE THE ISSUE AND HAS SAID THAT THERE WILL NOT BE ANOTHER UPDATE UNTIL OCTOBER. SEEMS TO ME THAT WHEN YOU BUY A VEHICLE YOU SHOULDN'T HAVE TO WAIT SIX MONTHS FOR A WORKING RADIO.
Mfg Campaign: 11109910
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE 2018 JEEP JL HAVE ELECTRONIC STEERING CONTROL AND PAST 60MPG, IT MAKES IT DIFFICULT TO STEER TO THE RIGHT. THE STEERING STICKS AND I HAVE TO MUSCLE IT TO GET IT TO STEER TO THE RIGHT WHICH HAS MADE ME ALMOST GET INTO SEVERAL ACCIDENTS.
Corrective Action:
THE 2018 JEEP JL HAVE ELECTRONIC STEERING CONTROL AND PAST 60MPG, IT MAKES IT DIFFICULT TO STEER TO THE RIGHT. THE STEERING STICKS AND I HAVE TO MUSCLE IT TO GET IT TO STEER TO THE RIGHT WHICH HAS MADE ME ALMOST GET INTO SEVERAL ACCIDENTS.
Additional Notes:
THE 2018 JEEP JL HAVE ELECTRONIC STEERING CONTROL AND PAST 60MPG, IT MAKES IT DIFFICULT TO STEER TO THE RIGHT. THE STEERING STICKS AND I HAVE TO MUSCLE IT TO GET IT TO STEER TO THE RIGHT WHICH HAS MADE ME ALMOST GET INTO SEVERAL ACCIDENTS.
Mfg Campaign: 11109898
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN THIS DANGEROUS INCIDENT OCCURRED, I HAD MY DAUGHTER AND TWO GRANDCHILDREN IN THE VEHICLE WITH ME AND WE WERE TRAVELING ON A FOUR-LANE, DIVIDED HIGHWAY. I WAS PREPARING TO MOVE FROM THE INSIDE TO THE OUTSIDE LANE OF TRAVEL IN ANTICIPATION OF MAKING A RIGHT-HAND TURN. WHEN I BEGAN TO TURN THE STEERING WHEEL TO THE RIGHT, IT FELT LIKE THE STEERING WAS LOCKED AND IT WAS ONLY WITH A GOOD DEAL OF FORCE THAT I WAS ABLE TO COMPLETE MY LANE CHANGE. IT WAS VERY DIFFICULT TO APPLY ENOUGH FORCE TO TURN THE STEERING WHEEL WHILE SIMULTANEOUSLY NOT APPLYING TOO MUCH SO AS TO CAUSE MYSELF TO OVERSTEER AND POTENTIAL LEAVE THE ROADWAY. WHEN I GOT TO THE INTERSECTION WHERE I NEEDED TO MAKE MY RIGHT-HAND TURN, I AGAIN HAD TO APPLY A GOOD DEAL OF FORCE TO TURN THE STEERING WHEEL AND COMPLETE MY TURN. THIS CONDITION CONTINUED UNTIL I ARRIVED HOME SOME FIVE TO TEN MILES AWAY. I WOULD LIKE TO NOTE THAT IT WAS VERY HOT THAT AFTERNOON (APPROXIMATELY 95F). I HAVE READ THAT JEEP IS AWARE OF THIS ISSUE AND THAT THE PRIME SUSPECT IN THE CAUSE OF THIS SAFETY ISSUE IS THE NEW ALUMINUM STEERING GEAR BOX THEY INTRODUCED ON THIS MODEL. THE FACT THAT ALUMINUM HAS A GREATER THERMAL EXPANSION RATE THAN THE PREVIOUSLY USED STEEL STEERING GEARBOXES CERTAINLY WARRANTS THIS SUSPICION. I HAVE ALSO READ THAT THE MANUFACTURER HAS HAD SEVERAL "CONFIRMED REPAIRS" OF THIS "STEERING LOCKUP" ISSUE BY REPLACING THE STEERING GEARBOX WITH A RUMORED NEW, MODIFIED ONE. WITH THESE CONSIDERATIONS IN MIND, I BELIEVE THE HIGH TEMPERATURES OF THAT DAY CONTRIBUTED TO THE EXPANSION OF MY JEEP'S ALUMINUM GEARBOX CAUSING IT TO BIND UP AND LOCK THE STEERING. A FURTHER INDICATION THAT THIS MIGHT BE THE CASE IS THE FACT THAT HOURS LATER AFTER BOTH THE VEHICLE AND THE AMBIENT TEMPERATE HAD COOLED, THE STEERING RETURNED TO NORMAL.
Corrective Action:
WHEN THIS DANGEROUS INCIDENT OCCURRED, I HAD MY DAUGHTER AND TWO GRANDCHILDREN IN THE VEHICLE WITH ME AND WE WERE TRAVELING ON A FOUR-LANE, DIVIDED HIGHWAY. I WAS PREPARING TO MOVE FROM THE INSIDE TO THE OUTSIDE LANE OF TRAVEL IN ANTICIPATION OF MAKING A RIGHT-HAND TURN. WHEN I BEGAN TO TURN THE STEERING WHEEL TO THE RIGHT, IT FELT LIKE THE STEERING WAS LOCKED AND IT WAS ONLY WITH A GOOD DEAL OF FORCE THAT I WAS ABLE TO COMPLETE MY LANE CHANGE. IT WAS VERY DIFFICULT TO APPLY ENOUGH FORCE TO TURN THE STEERING WHEEL WHILE SIMULTANEOUSLY NOT APPLYING TOO MUCH SO AS TO CAUSE MYSELF TO OVERSTEER AND POTENTIAL LEAVE THE ROADWAY. WHEN I GOT TO THE INTERSECTION WHERE I NEEDED TO MAKE MY RIGHT-HAND TURN, I AGAIN HAD TO APPLY A GOOD DEAL OF FORCE TO TURN THE STEERING WHEEL AND COMPLETE MY TURN. THIS CONDITION CONTINUED UNTIL I ARRIVED HOME SOME FIVE TO TEN MILES AWAY. I WOULD LIKE TO NOTE THAT IT WAS VERY HOT THAT AFTERNOON (APPROXIMATELY 95F). I HAVE READ THAT JEEP IS AWARE OF THIS ISSUE AND THAT THE PRIME SUSPECT IN THE CAUSE OF THIS SAFETY ISSUE IS THE NEW ALUMINUM STEERING GEAR BOX THEY INTRODUCED ON THIS MODEL. THE FACT THAT ALUMINUM HAS A GREATER THERMAL EXPANSION RATE THAN THE PREVIOUSLY USED STEEL STEERING GEARBOXES CERTAINLY WARRANTS THIS SUSPICION. I HAVE ALSO READ THAT THE MANUFACTURER HAS HAD SEVERAL "CONFIRMED REPAIRS" OF THIS "STEERING LOCKUP" ISSUE BY REPLACING THE STEERING GEARBOX WITH A RUMORED NEW, MODIFIED ONE. WITH THESE CONSIDERATIONS IN MIND, I BELIEVE THE HIGH TEMPERATURES OF THAT DAY CONTRIBUTED TO THE EXPANSION OF MY JEEP'S ALUMINUM GEARBOX CAUSING IT TO BIND UP AND LOCK THE STEERING. A FURTHER INDICATION THAT THIS MIGHT BE THE CASE IS THE FACT THAT HOURS LATER AFTER BOTH THE VEHICLE AND THE AMBIENT TEMPERATE HAD COOLED, THE STEERING RETURNED TO NORMAL.
Additional Notes:
WHEN THIS DANGEROUS INCIDENT OCCURRED, I HAD MY DAUGHTER AND TWO GRANDCHILDREN IN THE VEHICLE WITH ME AND WE WERE TRAVELING ON A FOUR-LANE, DIVIDED HIGHWAY. I WAS PREPARING TO MOVE FROM THE INSIDE TO THE OUTSIDE LANE OF TRAVEL IN ANTICIPATION OF MAKING A RIGHT-HAND TURN. WHEN I BEGAN TO TURN THE STEERING WHEEL TO THE RIGHT, IT FELT LIKE THE STEERING WAS LOCKED AND IT WAS ONLY WITH A GOOD DEAL OF FORCE THAT I WAS ABLE TO COMPLETE MY LANE CHANGE. IT WAS VERY DIFFICULT TO APPLY ENOUGH FORCE TO TURN THE STEERING WHEEL WHILE SIMULTANEOUSLY NOT APPLYING TOO MUCH SO AS TO CAUSE MYSELF TO OVERSTEER AND POTENTIAL LEAVE THE ROADWAY. WHEN I GOT TO THE INTERSECTION WHERE I NEEDED TO MAKE MY RIGHT-HAND TURN, I AGAIN HAD TO APPLY A GOOD DEAL OF FORCE TO TURN THE STEERING WHEEL AND COMPLETE MY TURN. THIS CONDITION CONTINUED UNTIL I ARRIVED HOME SOME FIVE TO TEN MILES AWAY. I WOULD LIKE TO NOTE THAT IT WAS VERY HOT THAT AFTERNOON (APPROXIMATELY 95F). I HAVE READ THAT JEEP IS AWARE OF THIS ISSUE AND THAT THE PRIME SUSPECT IN THE CAUSE OF THIS SAFETY ISSUE IS THE NEW ALUMINUM STEERING GEAR BOX THEY INTRODUCED ON THIS MODEL. THE FACT THAT ALUMINUM HAS A GREATER THERMAL EXPANSION RATE THAN THE PREVIOUSLY USED STEEL STEERING GEARBOXES CERTAINLY WARRANTS THIS SUSPICION. I HAVE ALSO READ THAT THE MANUFACTURER HAS HAD SEVERAL "CONFIRMED REPAIRS" OF THIS "STEERING LOCKUP" ISSUE BY REPLACING THE STEERING GEARBOX WITH A RUMORED NEW, MODIFIED ONE. WITH THESE CONSIDERATIONS IN MIND, I BELIEVE THE HIGH TEMPERATURES OF THAT DAY CONTRIBUTED TO THE EXPANSION OF MY JEEP'S ALUMINUM GEARBOX CAUSING IT TO BIND UP AND LOCK THE STEERING. A FURTHER INDICATION THAT THIS MIGHT BE THE CASE IS THE FACT THAT HOURS LATER AFTER BOTH THE VEHICLE AND THE AMBIENT TEMPERATE HAD COOLED, THE STEERING RETURNED TO NORMAL.
Mfg Campaign: 11109950
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING GEAR BOX LOCKS UP OCCASIONALLY WHILE TRYING TO TURN, INHIBITING A TURN FROM BEING MADE WHILE MOVING. SEEMS TO ONLY HAPPEN WHEN IT IS HOT.
Corrective Action:
STEERING GEAR BOX LOCKS UP OCCASIONALLY WHILE TRYING TO TURN, INHIBITING A TURN FROM BEING MADE WHILE MOVING. SEEMS TO ONLY HAPPEN WHEN IT IS HOT.
Additional Notes:
STEERING GEAR BOX LOCKS UP OCCASIONALLY WHILE TRYING TO TURN, INHIBITING A TURN FROM BEING MADE WHILE MOVING. SEEMS TO ONLY HAPPEN WHEN IT IS HOT.
Mfg Campaign: 11109951
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE JEEP WANDERS AND DRIFTS AT HIGHWAY SPEEDS...STEERING IS BAD!!! I GET THE WANDERING AND THE DEAD SPOT AND FLOATING FEEL WHEN ON LONG STRAIGHT AWAYS DOING 50+ MPH. IT'S A CAUSE AND EFFECT BECAUSE OF THE UNRESPONSIVENESS OF THE STEERING, SO YOU OVERCORRECT CAUSING YOU TO GO SIDE TO SIDE IN THE LANE. THUS MAKING IT ALMOST IMPOSSIBLE TO KEEP IT GOING STRAIGHT AND REQUIRING YOU TO DRIVE WITH TWO HANDS ON THE WHEEL. MY TIRES WERE AT 44 PSI. AIRED THEM DOWN TO 38 PSI. DID NOT HELP BECAUSE THE STEERING AT HIGHER SPEEDS IS JUST SLOPPY AND UNRESPONSIVE WITH A GOOD 1 INCH PLUS OF PLAY IN THE WHEEL. I ALSO TRIED THE ROUGH COUNTRY STEERING STABILIZER. IT DID NOTHING TO HELP THE WANDERING. IT WAS ACTUALLY WORSE THEN STOCK. IN FACT I GOT A LOT MORE BOUNCE ON THE TIRES WHEN I HIT A BUMP OR HOLE IN THE ROAD, SO I PUT THE STOCK STEERING STABILIZER BACK ON. IT SEEMS THAT IT TAKES THE COMPUTER A FEW SECONDS TOO LONG TO RECEIVE THE INPUT FROM THE STEERING WHEEL. I'M NO ENGINEER OR MECHANIC AND I'M NOT TOO SMART (LOL) BUT I CAN TELL YOU THERE IS AN ISSUE WITH THE SOFTWARE AND STEERING BOX (GEAR). LIKE I SAID, I HAVE HAD NUMEROUS JEEPS AND TRUCKS AND I HAVE BEEN A POLICE OFFICER FOR OVER 20 YEARS, SO HAVE A TON OF DRIVING EXPERIENCE AND I HAVE NEVER HAD ANY VEHICLE WITH THIS STEERING ISSUE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT HIGHER SPEEDS ON MAJOR HIGHWAYS, WHERE YOU FEEL IT AND DEAL WITH IT MOST. JEEP AND FCA NEED TO GET THERE [XXX] IN GEAR AND FIX THIS ISSUE ASAP BEFORE THERE IS A FATALITY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
THE JEEP WANDERS AND DRIFTS AT HIGHWAY SPEEDS...STEERING IS BAD!!! I GET THE WANDERING AND THE DEAD SPOT AND FLOATING FEEL WHEN ON LONG STRAIGHT AWAYS DOING 50+ MPH. IT'S A CAUSE AND EFFECT BECAUSE OF THE UNRESPONSIVENESS OF THE STEERING, SO YOU OVERCORRECT CAUSING YOU TO GO SIDE TO SIDE IN THE LANE. THUS MAKING IT ALMOST IMPOSSIBLE TO KEEP IT GOING STRAIGHT AND REQUIRING YOU TO DRIVE WITH TWO HANDS ON THE WHEEL. MY TIRES WERE AT 44 PSI. AIRED THEM DOWN TO 38 PSI. DID NOT HELP BECAUSE THE STEERING AT HIGHER SPEEDS IS JUST SLOPPY AND UNRESPONSIVE WITH A GOOD 1 INCH PLUS OF PLAY IN THE WHEEL. I ALSO TRIED THE ROUGH COUNTRY STEERING STABILIZER. IT DID NOTHING TO HELP THE WANDERING. IT WAS ACTUALLY WORSE THEN STOCK. IN FACT I GOT A LOT MORE BOUNCE ON THE TIRES WHEN I HIT A BUMP OR HOLE IN THE ROAD, SO I PUT THE STOCK STEERING STABILIZER BACK ON. IT SEEMS THAT IT TAKES THE COMPUTER A FEW SECONDS TOO LONG TO RECEIVE THE INPUT FROM THE STEERING WHEEL. I'M NO ENGINEER OR MECHANIC AND I'M NOT TOO SMART (LOL) BUT I CAN TELL YOU THERE IS AN ISSUE WITH THE SOFTWARE AND STEERING BOX (GEAR). LIKE I SAID, I HAVE HAD NUMEROUS JEEPS AND TRUCKS AND I HAVE BEEN A POLICE OFFICER FOR OVER 20 YEARS, SO HAVE A TON OF DRIVING EXPERIENCE AND I HAVE NEVER HAD ANY VEHICLE WITH THIS STEERING ISSUE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT HIGHER SPEEDS ON MAJOR HIGHWAYS, WHERE YOU FEEL IT AND DEAL WITH IT MOST. JEEP AND FCA NEED TO GET THERE [XXX] IN GEAR AND FIX THIS ISSUE ASAP BEFORE THERE IS A FATALITY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
THE JEEP WANDERS AND DRIFTS AT HIGHWAY SPEEDS...STEERING IS BAD!!! I GET THE WANDERING AND THE DEAD SPOT AND FLOATING FEEL WHEN ON LONG STRAIGHT AWAYS DOING 50+ MPH. IT'S A CAUSE AND EFFECT BECAUSE OF THE UNRESPONSIVENESS OF THE STEERING, SO YOU OVERCORRECT CAUSING YOU TO GO SIDE TO SIDE IN THE LANE. THUS MAKING IT ALMOST IMPOSSIBLE TO KEEP IT GOING STRAIGHT AND REQUIRING YOU TO DRIVE WITH TWO HANDS ON THE WHEEL. MY TIRES WERE AT 44 PSI. AIRED THEM DOWN TO 38 PSI. DID NOT HELP BECAUSE THE STEERING AT HIGHER SPEEDS IS JUST SLOPPY AND UNRESPONSIVE WITH A GOOD 1 INCH PLUS OF PLAY IN THE WHEEL. I ALSO TRIED THE ROUGH COUNTRY STEERING STABILIZER. IT DID NOTHING TO HELP THE WANDERING. IT WAS ACTUALLY WORSE THEN STOCK. IN FACT I GOT A LOT MORE BOUNCE ON THE TIRES WHEN I HIT A BUMP OR HOLE IN THE ROAD, SO I PUT THE STOCK STEERING STABILIZER BACK ON. IT SEEMS THAT IT TAKES THE COMPUTER A FEW SECONDS TOO LONG TO RECEIVE THE INPUT FROM THE STEERING WHEEL. I'M NO ENGINEER OR MECHANIC AND I'M NOT TOO SMART (LOL) BUT I CAN TELL YOU THERE IS AN ISSUE WITH THE SOFTWARE AND STEERING BOX (GEAR). LIKE I SAID, I HAVE HAD NUMEROUS JEEPS AND TRUCKS AND I HAVE BEEN A POLICE OFFICER FOR OVER 20 YEARS, SO HAVE A TON OF DRIVING EXPERIENCE AND I HAVE NEVER HAD ANY VEHICLE WITH THIS STEERING ISSUE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT HIGHER SPEEDS ON MAJOR HIGHWAYS, WHERE YOU FEEL IT AND DEAL WITH IT MOST. JEEP AND FCA NEED TO GET THERE [XXX] IN GEAR AND FIX THIS ISSUE ASAP BEFORE THERE IS A FATALITY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11109953
Recall Date: Jul 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE IS AN ISSUE WITH THE STEERING CONTROL SYSTEM ON 2018 JEEP WRANGLER FROM THE FACTORY. THE ISSUE REQUIRES CONSTANT STEERING EFFORT TO KEEP THE VEHICLE IN LANE AT HIGHWAY SPEEDS. THE VEHICLE WANDERS AROUND ALL OVER THE LANE ABOVE 65 MILES PER HOUR. THERE SHOULD BE A RECALL FOR THIS VEHICLE, BECAUSE IT IS UNSAFE TO DRIVE ON THE HIGHWAY. THE FOLLOWING VIDEO ILLUSTRATES THE PROBLEM: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1V75CD60U9MY1QUWAD3XSCWY-PRPUCLTX/VIEW LINK TO OTHER OWNERS, WHO HAVE ENCOUNTERED THE SAME ISSUE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-FEELS-LIKE-IT-HAS-PLAY-AND-DRIFTS.3691/
Corrective Action:
THERE IS AN ISSUE WITH THE STEERING CONTROL SYSTEM ON 2018 JEEP WRANGLER FROM THE FACTORY. THE ISSUE REQUIRES CONSTANT STEERING EFFORT TO KEEP THE VEHICLE IN LANE AT HIGHWAY SPEEDS. THE VEHICLE WANDERS AROUND ALL OVER THE LANE ABOVE 65 MILES PER HOUR. THERE SHOULD BE A RECALL FOR THIS VEHICLE, BECAUSE IT IS UNSAFE TO DRIVE ON THE HIGHWAY. THE FOLLOWING VIDEO ILLUSTRATES THE PROBLEM: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1V75CD60U9MY1QUWAD3XSCWY-PRPUCLTX/VIEW LINK TO OTHER OWNERS, WHO HAVE ENCOUNTERED THE SAME ISSUE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-FEELS-LIKE-IT-HAS-PLAY-AND-DRIFTS.3691/
Additional Notes:
THERE IS AN ISSUE WITH THE STEERING CONTROL SYSTEM ON 2018 JEEP WRANGLER FROM THE FACTORY. THE ISSUE REQUIRES CONSTANT STEERING EFFORT TO KEEP THE VEHICLE IN LANE AT HIGHWAY SPEEDS. THE VEHICLE WANDERS AROUND ALL OVER THE LANE ABOVE 65 MILES PER HOUR. THERE SHOULD BE A RECALL FOR THIS VEHICLE, BECAUSE IT IS UNSAFE TO DRIVE ON THE HIGHWAY. THE FOLLOWING VIDEO ILLUSTRATES THE PROBLEM: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1V75CD60U9MY1QUWAD3XSCWY-PRPUCLTX/VIEW LINK TO OTHER OWNERS, WHO HAVE ENCOUNTERED THE SAME ISSUE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-FEELS-LIKE-IT-HAS-PLAY-AND-DRIFTS.3691/
Mfg Campaign: 11109579
Recall Date: Jul 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HELLO , I HAVE ABOUT 1,700 MILES ON MY JLUR AND THE STEERING ISSUE IS SO FRUSTRATING.THIS PAST WEEK I TOOK A ROAD TRIP AND FOUND MYSELF MAKING CORRECTIONS CONSTANTLY. ... ON GOING SINCE PURCHASE. THE ISSUE SEEMS TO BE A DEAD SPOT/PLAY AT CENTER WHERE IT TAKES CONSTANT BACK AND FORTH..NOT AS BAD UNDER 50 MPH..ON A SIDE STREET..GETS WORSE ABOVE 50 MPH ON A FREEWAY. STEERING HAS NEVER BEEN RIGHT. MY WIFE WILL NOT DRIVE IT. I TOOK TO MY DEALERSHIP AND THEY WERE NO HELP THEY JUST INDICATED THAT'S HOW THEY DRIVE.....NOT TRUE. I WOULD LIKE TO TAKE IT TO ANOTHER LOCAL DEALERSHIP TO HAVE IT RESOLVED.I AM HOPING THIS IS POSSIBLY A STEERING BOX ISSUE- REPLACEMENT OR ADJUSTMENT .THERE ARE REPORTS OF THIS RESOLVING THE ISSUE. I REALLY NEED YOUR HELP ON THIS ISSUE. WE LOVE EVERYTHING ELSE ON THE JEEP. JUST WANT IT TO STEER CORRECTLY. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE TO EXPEDITE THIS ISSUE, NOTE: IT HAS HAD AN ALIGNMENT AND TIRE PRESSURE IS CORRECT AS WELL.
Corrective Action:
HELLO , I HAVE ABOUT 1,700 MILES ON MY JLUR AND THE STEERING ISSUE IS SO FRUSTRATING.THIS PAST WEEK I TOOK A ROAD TRIP AND FOUND MYSELF MAKING CORRECTIONS CONSTANTLY. ... ON GOING SINCE PURCHASE. THE ISSUE SEEMS TO BE A DEAD SPOT/PLAY AT CENTER WHERE IT TAKES CONSTANT BACK AND FORTH..NOT AS BAD UNDER 50 MPH..ON A SIDE STREET..GETS WORSE ABOVE 50 MPH ON A FREEWAY. STEERING HAS NEVER BEEN RIGHT. MY WIFE WILL NOT DRIVE IT. I TOOK TO MY DEALERSHIP AND THEY WERE NO HELP THEY JUST INDICATED THAT'S HOW THEY DRIVE.....NOT TRUE. I WOULD LIKE TO TAKE IT TO ANOTHER LOCAL DEALERSHIP TO HAVE IT RESOLVED.I AM HOPING THIS IS POSSIBLY A STEERING BOX ISSUE- REPLACEMENT OR ADJUSTMENT .THERE ARE REPORTS OF THIS RESOLVING THE ISSUE. I REALLY NEED YOUR HELP ON THIS ISSUE. WE LOVE EVERYTHING ELSE ON THE JEEP. JUST WANT IT TO STEER CORRECTLY. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE TO EXPEDITE THIS ISSUE, NOTE: IT HAS HAD AN ALIGNMENT AND TIRE PRESSURE IS CORRECT AS WELL.
Additional Notes:
HELLO , I HAVE ABOUT 1,700 MILES ON MY JLUR AND THE STEERING ISSUE IS SO FRUSTRATING.THIS PAST WEEK I TOOK A ROAD TRIP AND FOUND MYSELF MAKING CORRECTIONS CONSTANTLY. ... ON GOING SINCE PURCHASE. THE ISSUE SEEMS TO BE A DEAD SPOT/PLAY AT CENTER WHERE IT TAKES CONSTANT BACK AND FORTH..NOT AS BAD UNDER 50 MPH..ON A SIDE STREET..GETS WORSE ABOVE 50 MPH ON A FREEWAY. STEERING HAS NEVER BEEN RIGHT. MY WIFE WILL NOT DRIVE IT. I TOOK TO MY DEALERSHIP AND THEY WERE NO HELP THEY JUST INDICATED THAT'S HOW THEY DRIVE.....NOT TRUE. I WOULD LIKE TO TAKE IT TO ANOTHER LOCAL DEALERSHIP TO HAVE IT RESOLVED.I AM HOPING THIS IS POSSIBLY A STEERING BOX ISSUE- REPLACEMENT OR ADJUSTMENT .THERE ARE REPORTS OF THIS RESOLVING THE ISSUE. I REALLY NEED YOUR HELP ON THIS ISSUE. WE LOVE EVERYTHING ELSE ON THE JEEP. JUST WANT IT TO STEER CORRECTLY. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE TO EXPEDITE THIS ISSUE, NOTE: IT HAS HAD AN ALIGNMENT AND TIRE PRESSURE IS CORRECT AS WELL.
Mfg Campaign: 11109767
Recall Date: Jul 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING GETS STUCK AT VARIOUS TIMES WHEN TURNING TO THE LEFT. MY FAMILY WAS EXITING A HIGHWAY ON OUR RIGHT, TAKING THE OFF RAMP TO ANOTHER HIGHWAY ON OUR LEFT. THE VEHICLE DID NOT WANT TO TURN TO THE LEFT IN THE CURVE OF THE OFF RAMP. IT TOOK SIGNIFICANT FORCE TO KEEP IT FROM HITTING THE SIDE OF THE ON RAMP (WHICH WAS ON AN ELEVATED HIGHWAY) THEN OVER CORRECTED FROM THIS SIGNIFICANT FORCE AND PUT US INTO THE NEXT LANE BARELY MISSING OTHER CARS. ON ANOTHER OCCASION WE WERE NOT ABLE TO TURN TO THE LEFT WHEN MERGING LANES ALMOST CAUSING ANOTHER ACCIDENT.
Corrective Action:
THE STEERING GETS STUCK AT VARIOUS TIMES WHEN TURNING TO THE LEFT. MY FAMILY WAS EXITING A HIGHWAY ON OUR RIGHT, TAKING THE OFF RAMP TO ANOTHER HIGHWAY ON OUR LEFT. THE VEHICLE DID NOT WANT TO TURN TO THE LEFT IN THE CURVE OF THE OFF RAMP. IT TOOK SIGNIFICANT FORCE TO KEEP IT FROM HITTING THE SIDE OF THE ON RAMP (WHICH WAS ON AN ELEVATED HIGHWAY) THEN OVER CORRECTED FROM THIS SIGNIFICANT FORCE AND PUT US INTO THE NEXT LANE BARELY MISSING OTHER CARS. ON ANOTHER OCCASION WE WERE NOT ABLE TO TURN TO THE LEFT WHEN MERGING LANES ALMOST CAUSING ANOTHER ACCIDENT.
Additional Notes:
THE STEERING GETS STUCK AT VARIOUS TIMES WHEN TURNING TO THE LEFT. MY FAMILY WAS EXITING A HIGHWAY ON OUR RIGHT, TAKING THE OFF RAMP TO ANOTHER HIGHWAY ON OUR LEFT. THE VEHICLE DID NOT WANT TO TURN TO THE LEFT IN THE CURVE OF THE OFF RAMP. IT TOOK SIGNIFICANT FORCE TO KEEP IT FROM HITTING THE SIDE OF THE ON RAMP (WHICH WAS ON AN ELEVATED HIGHWAY) THEN OVER CORRECTED FROM THIS SIGNIFICANT FORCE AND PUT US INTO THE NEXT LANE BARELY MISSING OTHER CARS. ON ANOTHER OCCASION WE WERE NOT ABLE TO TURN TO THE LEFT WHEN MERGING LANES ALMOST CAUSING ANOTHER ACCIDENT.
Mfg Campaign: 11105388
Recall Date: Jul 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT CORRECTIONS FOR STRAIGHT HIGHWAY DRIVING, AND THE VEHICLE WANDERS ALL OVER THE LANE. CONSTANT ATTENTION IS NEEDED TO GO STRAIT. IF LOOKING AWAY FOR A SECOND, I HAVE FOUND MYSELF DRIFTING INTO AN ENTIRELY DIFFERENT LANE.
Corrective Action:
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT CORRECTIONS FOR STRAIGHT HIGHWAY DRIVING, AND THE VEHICLE WANDERS ALL OVER THE LANE. CONSTANT ATTENTION IS NEEDED TO GO STRAIT. IF LOOKING AWAY FOR A SECOND, I HAVE FOUND MYSELF DRIFTING INTO AN ENTIRELY DIFFERENT LANE.
Additional Notes:
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT CORRECTIONS FOR STRAIGHT HIGHWAY DRIVING, AND THE VEHICLE WANDERS ALL OVER THE LANE. CONSTANT ATTENTION IS NEEDED TO GO STRAIT. IF LOOKING AWAY FOR A SECOND, I HAVE FOUND MYSELF DRIFTING INTO AN ENTIRELY DIFFERENT LANE.
Mfg Campaign: 11105125
Recall Date: Jul 2, 2018
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury