Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP WRANGLER UNLIMITED JL, HAS 976 MILES ON IT. SINCE DAY 1, THE STEERING WHEEL HAS HAD A LOT OF PLAY (AN INCH OR MORE LEFT TO RIGHT). IT WILL NOT TRACK STRAIGHT AND IT WANDERS ON THE ROAD. IT IS DIFFICULT TO KEEP IT IN THE LANE WITHOUT A LOT OF CORRECTION. IT IS UNCOMFORTABLE AND IS UNSAFE. JEEP TECH AT DEALER SAID JEEP TOLD HIM THAT IT WAS PURPOSELY BUILT THAT WAY -- I THINK NOT! NO VEHICLE SHOULD HAVE THAT AMOUNT OF PLAY - IT IS UNSAFE. DRIVING BETWEEN TWO SIMIS ON I-285 IN ATLATA IS VERY SCRAY AS IT IS DIFFICULT TO KEEP THE JEEP IN THE LANE. DANGEROUS. GETTING NO HELP FROM DEALER.
Corrective Action:
MY JEEP WRANGLER UNLIMITED JL, HAS 976 MILES ON IT. SINCE DAY 1, THE STEERING WHEEL HAS HAD A LOT OF PLAY (AN INCH OR MORE LEFT TO RIGHT). IT WILL NOT TRACK STRAIGHT AND IT WANDERS ON THE ROAD. IT IS DIFFICULT TO KEEP IT IN THE LANE WITHOUT A LOT OF CORRECTION. IT IS UNCOMFORTABLE AND IS UNSAFE. JEEP TECH AT DEALER SAID JEEP TOLD HIM THAT IT WAS PURPOSELY BUILT THAT WAY -- I THINK NOT! NO VEHICLE SHOULD HAVE THAT AMOUNT OF PLAY - IT IS UNSAFE. DRIVING BETWEEN TWO SIMIS ON I-285 IN ATLATA IS VERY SCRAY AS IT IS DIFFICULT TO KEEP THE JEEP IN THE LANE. DANGEROUS. GETTING NO HELP FROM DEALER.
Additional Notes:
MY JEEP WRANGLER UNLIMITED JL, HAS 976 MILES ON IT. SINCE DAY 1, THE STEERING WHEEL HAS HAD A LOT OF PLAY (AN INCH OR MORE LEFT TO RIGHT). IT WILL NOT TRACK STRAIGHT AND IT WANDERS ON THE ROAD. IT IS DIFFICULT TO KEEP IT IN THE LANE WITHOUT A LOT OF CORRECTION. IT IS UNCOMFORTABLE AND IS UNSAFE. JEEP TECH AT DEALER SAID JEEP TOLD HIM THAT IT WAS PURPOSELY BUILT THAT WAY -- I THINK NOT! NO VEHICLE SHOULD HAVE THAT AMOUNT OF PLAY - IT IS UNSAFE. DRIVING BETWEEN TWO SIMIS ON I-285 IN ATLATA IS VERY SCRAY AS IT IS DIFFICULT TO KEEP THE JEEP IN THE LANE. DANGEROUS. GETTING NO HELP FROM DEALER.
Mfg Campaign: 11133344
Recall Date: Oct 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
Corrective Action:
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
Additional Notes:
LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.
Mfg Campaign: 11133088
Recall Date: Oct 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS LOOSE REQUIRING ME TO CONSTANTLY CORRECT THE PATH THE VEHICLE IS TAKING. THERE IS INCHES OF PLAY IN THE STEERING WHEEL WITH NO CORRESPONDING REACTION. THE DEALER HAS NO SOLUTION. THIS VEHICLE IS A NEWLY PURCHASED 2018 WRANGLER WITH APPROXIMATELY 1300 MILE ON THE ODOMETER. I DO NOT WANT AN ACCIDENT BECAUSE OF THIS.
Corrective Action:
THE STEERING IS LOOSE REQUIRING ME TO CONSTANTLY CORRECT THE PATH THE VEHICLE IS TAKING. THERE IS INCHES OF PLAY IN THE STEERING WHEEL WITH NO CORRESPONDING REACTION. THE DEALER HAS NO SOLUTION. THIS VEHICLE IS A NEWLY PURCHASED 2018 WRANGLER WITH APPROXIMATELY 1300 MILE ON THE ODOMETER. I DO NOT WANT AN ACCIDENT BECAUSE OF THIS.
Additional Notes:
THE STEERING IS LOOSE REQUIRING ME TO CONSTANTLY CORRECT THE PATH THE VEHICLE IS TAKING. THERE IS INCHES OF PLAY IN THE STEERING WHEEL WITH NO CORRESPONDING REACTION. THE DEALER HAS NO SOLUTION. THIS VEHICLE IS A NEWLY PURCHASED 2018 WRANGLER WITH APPROXIMATELY 1300 MILE ON THE ODOMETER. I DO NOT WANT AN ACCIDENT BECAUSE OF THIS.
Mfg Campaign: 11133134
Recall Date: Oct 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WANDERS ALL OVER THE ROAD LIKE STEERING IS LOOSE - HARD TO KEEP GOING IN A STRAIGHT LINE. FELT IT DURING TEST DRIVE BUT THOUGHT IT WAS "JUST A JEEP THING". AFTER DRIVING MANY MILES AND TALKING WITH OTHERS IT APPEARS IT IS NOT NORMAL. THOUSANDS OF REPORTS ABOUT IT ON VARIOUS FORUMS INCLUDING CAR AND DRIVER MAGAZINE. ACTUALLY FEELS LIKE JEEP IS OUT OF CONTROL AT TIMES. SCARY. DEALER CLAIMS NO ISSUE SINCE NO TSB/RECALL AND NOTHING THEY CAN DO ABOUT IT. THIS IS A SAFETY RISK!
Corrective Action:
JEEP WANDERS ALL OVER THE ROAD LIKE STEERING IS LOOSE - HARD TO KEEP GOING IN A STRAIGHT LINE. FELT IT DURING TEST DRIVE BUT THOUGHT IT WAS "JUST A JEEP THING". AFTER DRIVING MANY MILES AND TALKING WITH OTHERS IT APPEARS IT IS NOT NORMAL. THOUSANDS OF REPORTS ABOUT IT ON VARIOUS FORUMS INCLUDING CAR AND DRIVER MAGAZINE. ACTUALLY FEELS LIKE JEEP IS OUT OF CONTROL AT TIMES. SCARY. DEALER CLAIMS NO ISSUE SINCE NO TSB/RECALL AND NOTHING THEY CAN DO ABOUT IT. THIS IS A SAFETY RISK!
Additional Notes:
JEEP WANDERS ALL OVER THE ROAD LIKE STEERING IS LOOSE - HARD TO KEEP GOING IN A STRAIGHT LINE. FELT IT DURING TEST DRIVE BUT THOUGHT IT WAS "JUST A JEEP THING". AFTER DRIVING MANY MILES AND TALKING WITH OTHERS IT APPEARS IT IS NOT NORMAL. THOUSANDS OF REPORTS ABOUT IT ON VARIOUS FORUMS INCLUDING CAR AND DRIVER MAGAZINE. ACTUALLY FEELS LIKE JEEP IS OUT OF CONTROL AT TIMES. SCARY. DEALER CLAIMS NO ISSUE SINCE NO TSB/RECALL AND NOTHING THEY CAN DO ABOUT IT. THIS IS A SAFETY RISK!
Mfg Campaign: 11133175
Recall Date: Oct 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE WOULD NOT STEER STRAIGHT WITHOUT MOVING THE STEERING WHEEL LEFT AND RIGHT. THE CONTACT MENTIONED THAT THERE WAS A DEAD SPOT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM MARGATE (2250 SR 7, MARGATE, FL 33063, (954) 633-5365) WHERE THE CONTACT WAS INFORMED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 11133179
Recall Date: Oct 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL
Corrective Action:
STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL
Additional Notes:
STEERING WONDERS SIDE TO SIDE DIFFICULT TO STEER STRAIGHT PLUS PLAY IN STEERING WHEEL
Mfg Campaign: 11132852
Recall Date: Oct 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WRANGLER UNLIMITED SAHARA STEERING WHEEL / SYSTEM HAS LOOSE AND DEAD SPOT..YOU CAN TURN THE WHEEL 1-2" EITHER WAY AND NOTHING HAPPENS. JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS DUE TO CONSTANT STEERING CORRECTIONS. HAD TO DEALERSHIP AND THEY ALIGNED AND PERFORMS TSB..DIDNT CORRECT ISSUE. .THE JEEP COULD CAUSE AN ACCIDENT DUE TO THE UNCERTAIN TRACKING AND CONSTANT STEERING CORRECTIONS NEEDED.
Corrective Action:
JEEP WRANGLER UNLIMITED SAHARA STEERING WHEEL / SYSTEM HAS LOOSE AND DEAD SPOT..YOU CAN TURN THE WHEEL 1-2" EITHER WAY AND NOTHING HAPPENS. JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS DUE TO CONSTANT STEERING CORRECTIONS. HAD TO DEALERSHIP AND THEY ALIGNED AND PERFORMS TSB..DIDNT CORRECT ISSUE. .THE JEEP COULD CAUSE AN ACCIDENT DUE TO THE UNCERTAIN TRACKING AND CONSTANT STEERING CORRECTIONS NEEDED.
Additional Notes:
JEEP WRANGLER UNLIMITED SAHARA STEERING WHEEL / SYSTEM HAS LOOSE AND DEAD SPOT..YOU CAN TURN THE WHEEL 1-2" EITHER WAY AND NOTHING HAPPENS. JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS DUE TO CONSTANT STEERING CORRECTIONS. HAD TO DEALERSHIP AND THEY ALIGNED AND PERFORMS TSB..DIDNT CORRECT ISSUE. .THE JEEP COULD CAUSE AN ACCIDENT DUE TO THE UNCERTAIN TRACKING AND CONSTANT STEERING CORRECTIONS NEEDED.
Mfg Campaign: 11132747
Recall Date: Oct 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS A DEAD SPOT IN STEERING. ABOUT 1 INCH FROM SIDE TO SIDE WHERE STEERING IS UNRESPONSIVE. ISSUE BECOMES PROGRESSIVELY WORSE AS SPEEDS INCREASE. AT HIGHWAY SPEEDS IT IS VERY DIFFICULT TO KEEP VEHICLE GOING STRAIGHT IN ONE LANE. STEERING REQUIRES NEAR CONSTANT INPUT AND OVER CORRECTION WHICH CAUSES MORE SWAYING. ANY DRIVING IS DIFFICULT TO WITH ONE HAND. WHEN ON HIGHWAY PASSING A LARGE TRUCK, THE LOOSE STEERING IS VERY DIFFICULT TO CONTROL AND MAKES THE VEHICLE UNSAFE TO DRIVE. DEALERSHIP SERVICE DEPARTMENT STATES THE STEERING AS NORMAL AND DRIVES SIMILAR TO NEW VEHICLES ON THE LOT. THERE ARE VIDEOS ON YOUTUBE DOCUMENTING THIS ISSUE WITH INDEPENDENT TECHNICIANS COMING UP WITH NON OEM ENDORSED REPAIRS. THE SERVICE ADVISOR STATES THAT THESE REPAIRS CAN NOT BE PERFORMED BECAUSE FCA HAS NOT AUTHORIZED ANY REPAIRS AND WOULD VOID WARRANTY. PLEASE INVESTIGATE SO THAT FCA CAN RECALL THESE VEHICLES FOR A SAFETY ISSUE THAT MANUFACTURER IS IGNORING.
Corrective Action:
VEHICLE HAS A DEAD SPOT IN STEERING. ABOUT 1 INCH FROM SIDE TO SIDE WHERE STEERING IS UNRESPONSIVE. ISSUE BECOMES PROGRESSIVELY WORSE AS SPEEDS INCREASE. AT HIGHWAY SPEEDS IT IS VERY DIFFICULT TO KEEP VEHICLE GOING STRAIGHT IN ONE LANE. STEERING REQUIRES NEAR CONSTANT INPUT AND OVER CORRECTION WHICH CAUSES MORE SWAYING. ANY DRIVING IS DIFFICULT TO WITH ONE HAND. WHEN ON HIGHWAY PASSING A LARGE TRUCK, THE LOOSE STEERING IS VERY DIFFICULT TO CONTROL AND MAKES THE VEHICLE UNSAFE TO DRIVE. DEALERSHIP SERVICE DEPARTMENT STATES THE STEERING AS NORMAL AND DRIVES SIMILAR TO NEW VEHICLES ON THE LOT. THERE ARE VIDEOS ON YOUTUBE DOCUMENTING THIS ISSUE WITH INDEPENDENT TECHNICIANS COMING UP WITH NON OEM ENDORSED REPAIRS. THE SERVICE ADVISOR STATES THAT THESE REPAIRS CAN NOT BE PERFORMED BECAUSE FCA HAS NOT AUTHORIZED ANY REPAIRS AND WOULD VOID WARRANTY. PLEASE INVESTIGATE SO THAT FCA CAN RECALL THESE VEHICLES FOR A SAFETY ISSUE THAT MANUFACTURER IS IGNORING.
Additional Notes:
VEHICLE HAS A DEAD SPOT IN STEERING. ABOUT 1 INCH FROM SIDE TO SIDE WHERE STEERING IS UNRESPONSIVE. ISSUE BECOMES PROGRESSIVELY WORSE AS SPEEDS INCREASE. AT HIGHWAY SPEEDS IT IS VERY DIFFICULT TO KEEP VEHICLE GOING STRAIGHT IN ONE LANE. STEERING REQUIRES NEAR CONSTANT INPUT AND OVER CORRECTION WHICH CAUSES MORE SWAYING. ANY DRIVING IS DIFFICULT TO WITH ONE HAND. WHEN ON HIGHWAY PASSING A LARGE TRUCK, THE LOOSE STEERING IS VERY DIFFICULT TO CONTROL AND MAKES THE VEHICLE UNSAFE TO DRIVE. DEALERSHIP SERVICE DEPARTMENT STATES THE STEERING AS NORMAL AND DRIVES SIMILAR TO NEW VEHICLES ON THE LOT. THERE ARE VIDEOS ON YOUTUBE DOCUMENTING THIS ISSUE WITH INDEPENDENT TECHNICIANS COMING UP WITH NON OEM ENDORSED REPAIRS. THE SERVICE ADVISOR STATES THAT THESE REPAIRS CAN NOT BE PERFORMED BECAUSE FCA HAS NOT AUTHORIZED ANY REPAIRS AND WOULD VOID WARRANTY. PLEASE INVESTIGATE SO THAT FCA CAN RECALL THESE VEHICLES FOR A SAFETY ISSUE THAT MANUFACTURER IS IGNORING.
Mfg Campaign: 11132283
Recall Date: Sep 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!
Corrective Action:
THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!
Additional Notes:
THE JEEP IS UNCONTROLLABLE AT HIGH SPEEDS AND THE STEERING IS HIGHLY FLAWED. WE WERE NOT TOLD WHEN WE PICKED UP THE VEHICLE TWO WEEKS AGO THAT THERE WAS A PROBLEM WITH THE STEERING. THERE IS EXCESSIVE PLAY IN THE WHEEL SO THERE IS ABOUT 10 DEGREES OF TURN WHERE THE STEERING IS NOT AFFECTED. THE VEHICLE BASICALLY BOUNCES BACK AND FORTH IN THE LANE AND IT IS HARD TO CONTROL. THE FASTER, THE MORE DIFFICULT TO CONTROL. WHEN OUR SON WAS TRYING TO MERGE ONTO A HIGHWAY HE SAID IT BECAME UNCONTROLLABLE AND HE THE JEEP STARTED OSCILLATING BACK AND FORTH UNTIL HE LOST CONTROL. THE JEEP SPUN OUT AND LUCKILY NO ONE WAS HURT. THE VEHICLE CANNOT DRIVE IN A STRAIGHT LINE, TAKES EXCESSIVE INPUT TO CONTROL, AND IS UNSAFE FOR LOW TIME DRIVERS. WE HAVE TAKEN THE JEEP BACK FOUR TIMES AND THE DEALERSHIP NOW HAS POSSESSION OF THE VEHICLE WITH NO FIX AVAILABLE. THEY HAVE NOT ADMITTED NOR DENIED THERE IS A SAFETY PROBLEM OTHER THAN SAYING THEY ARE WORKING WITH FCA REPS TO FIND A SOLUTION. THIS VEHICLE SHOULD NOT BE ON US HIGHWAYS. THIS IS AN UNSAFE VEHICLE AND THERE IS SIGNIFICANT RISK TO LIFE AND PROPERTY. THESE VEHICLES ARE BEING DELIVERED WITH A FLAWED STEERING SYSTEM THAT HAS EXCESSIVE PLAY WHICH INVITES LOSS OF CONTROL AT HIGH SPEEDS. PLEASE IMMEDIATELY TAKE THESE VEHICLES OFF THE ROAD. JEEP SHOULD NOT BE ALLOWED TO SELL THEM AS THEY ARE TOTALLY UNSAFE. THE JEEP JL WRANGLER (2018) IS UNSAFE!
Mfg Campaign: 11131994
Recall Date: Sep 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
Corrective Action:
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
Additional Notes:
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
Mfg Campaign: 11132030
Recall Date: Sep 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING CONTROL BECAME SIGNIFICANTLY IMPAIRED & DIFFICULT TO CORRECT AT HIGHWAY SPEEDS / MODERATE RIGHT HAND CURVE / MINOR PAVEMENT IMPERFECTIONS, WHICH ALMOST RESULTED IN MULTI-VEHICLE ACCIDENT. OVERALL, VEHICLE CONTROL AT HIGHWAY SPEEDS IS VERY POOR. STEERING WHEEL HAS A DEAD SPOT, AND HIGHWAY WONDER CAN BE SIGNIFICANT. WITH NO STEERING WHEEL MOVEMENT THE VEHICLE'S TRAJECTORY CAN CHANGE, WHICH REQUIRES CONTINUOUS CORRECTIONS.
Corrective Action:
STEERING CONTROL BECAME SIGNIFICANTLY IMPAIRED & DIFFICULT TO CORRECT AT HIGHWAY SPEEDS / MODERATE RIGHT HAND CURVE / MINOR PAVEMENT IMPERFECTIONS, WHICH ALMOST RESULTED IN MULTI-VEHICLE ACCIDENT. OVERALL, VEHICLE CONTROL AT HIGHWAY SPEEDS IS VERY POOR. STEERING WHEEL HAS A DEAD SPOT, AND HIGHWAY WONDER CAN BE SIGNIFICANT. WITH NO STEERING WHEEL MOVEMENT THE VEHICLE'S TRAJECTORY CAN CHANGE, WHICH REQUIRES CONTINUOUS CORRECTIONS.
Additional Notes:
STEERING CONTROL BECAME SIGNIFICANTLY IMPAIRED & DIFFICULT TO CORRECT AT HIGHWAY SPEEDS / MODERATE RIGHT HAND CURVE / MINOR PAVEMENT IMPERFECTIONS, WHICH ALMOST RESULTED IN MULTI-VEHICLE ACCIDENT. OVERALL, VEHICLE CONTROL AT HIGHWAY SPEEDS IS VERY POOR. STEERING WHEEL HAS A DEAD SPOT, AND HIGHWAY WONDER CAN BE SIGNIFICANT. WITH NO STEERING WHEEL MOVEMENT THE VEHICLE'S TRAJECTORY CAN CHANGE, WHICH REQUIRES CONTINUOUS CORRECTIONS.
Mfg Campaign: 11131775
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.
Corrective Action:
STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.
Additional Notes:
STEERING HAS EXCESSIVE FREE PLAY ON CENTER. THE STEERING WHEEL MOVES 1" IS EACH DIRECTION BEFORE WHEELS RESPOND. IT IF VERY DIFFICULT TO KEEP THE VEHICLE IN THE LANE AT HIGHWAY SPEEDS. THE VEHICLE HAS 1,100 MILES ON IT. THE STEERING WAS THIS WAY FROM NEW. TOOK THE VEHICLE TO THE DEALER ON 9/24 TO BE REPAIRED. DEALER SAID IT IS OPERATING AS DESIGNED. MANY 2018 JEEP WRANGLER JL OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE ON THE INTERNET FORUMS.
Mfg Campaign: 11131808
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB
Corrective Action:
WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB
Additional Notes:
WHILE THIS VEHICLE WAS PARKED IN A PARKING LOT, AND OFF IT EXPLODED INTO FLAMES. .. *BF CONSUMER STATED CAR WAS PARKED AROUND 9PM AND NOTICED THE FIRE AROUND 3:00AM, SO ABOUT 6 HOURS. POLICE AND FIRE CREW CONCLUDED THAT THE FIRE STARTED FROM FAULTY WIRING. UPDATED 10/30/18*JB *DT*JB
Mfg Campaign: 11130829
Recall Date: Sep 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE IS EXCESSIVE PLAY (ABOUT 2 INCHES) IN THE STEERING. THIS LEADS TO ME HAVING TO CONSTANTLY CORRECT FOR IT WANDERING. THE WRANGLER I HAVE IS ALSO A MANUAL WHICH REQUIRES ME TO TAKE ONE HAND OFF THE WHEEL TO SHIFT. WHILE DOING SO IT IS NOT EASY TO KEEP THE VEHICLE STRAIGHT. I FEEL THIS IS VERY DANGEROUS ON THE HIGHWAY ESPECIALLY.
Corrective Action:
THERE IS EXCESSIVE PLAY (ABOUT 2 INCHES) IN THE STEERING. THIS LEADS TO ME HAVING TO CONSTANTLY CORRECT FOR IT WANDERING. THE WRANGLER I HAVE IS ALSO A MANUAL WHICH REQUIRES ME TO TAKE ONE HAND OFF THE WHEEL TO SHIFT. WHILE DOING SO IT IS NOT EASY TO KEEP THE VEHICLE STRAIGHT. I FEEL THIS IS VERY DANGEROUS ON THE HIGHWAY ESPECIALLY.
Additional Notes:
THERE IS EXCESSIVE PLAY (ABOUT 2 INCHES) IN THE STEERING. THIS LEADS TO ME HAVING TO CONSTANTLY CORRECT FOR IT WANDERING. THE WRANGLER I HAVE IS ALSO A MANUAL WHICH REQUIRES ME TO TAKE ONE HAND OFF THE WHEEL TO SHIFT. WHILE DOING SO IT IS NOT EASY TO KEEP THE VEHICLE STRAIGHT. I FEEL THIS IS VERY DANGEROUS ON THE HIGHWAY ESPECIALLY.
Mfg Campaign: 11130768
Recall Date: Sep 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SEVERE STEERING PLAY, OVER AN INCH OF DEADSPOT TOTAL. VERY DANGEROUS TO DRIVE ON THE INTERSTATE ESPECIALLY AROUND 18 WHEELERS
Corrective Action:
SEVERE STEERING PLAY, OVER AN INCH OF DEADSPOT TOTAL. VERY DANGEROUS TO DRIVE ON THE INTERSTATE ESPECIALLY AROUND 18 WHEELERS
Additional Notes:
SEVERE STEERING PLAY, OVER AN INCH OF DEADSPOT TOTAL. VERY DANGEROUS TO DRIVE ON THE INTERSTATE ESPECIALLY AROUND 18 WHEELERS
Mfg Campaign: 11130295
Recall Date: Sep 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Corrective Action:
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Additional Notes:
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Mfg Campaign: 11130168
Recall Date: Sep 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Corrective Action:
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Additional Notes:
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Mfg Campaign: 11130168
Recall Date: Sep 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Corrective Action:
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Additional Notes:
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Mfg Campaign: 11130246
Recall Date: Sep 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Corrective Action:
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Additional Notes:
DRIVING HOME FROM WORK - ROUGHLY 30 MILES PER HOUR WHEN SUDDENLY MY JEEP PULLED HARD TO THE RIGHT. I HAD NO CONTROL, BOUNCED OFF A PHONE POLE AND MY AIRBAG WENT OFF. IT FELT AS IF SOMETHING IN THE UNDERCARRIAGE SIMPLY GAVE OUT. *DT I HAVE NOW BEEN WITHOUT A VEHICLE FOR 6 WEEKS.*DT *TT *TR *JS
Mfg Campaign: 11130246
Recall Date: Sep 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.
Corrective Action:
WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.
Additional Notes:
WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.
Mfg Campaign: 11129836
Recall Date: Sep 17, 2018
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