JEEP WRANGLER 2016

Complete listing of complaints and recalls for this vehicle

557
Complaints
5
Recalls

Complaints & Recalls

557 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc) (stellantis)
NHTSA Campaign: 24V196000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Mar 14, 2024
Safety Issue:

Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.

Potential Risk:
An air bag that does not deploy in a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the clockspring, steering wheel back cover, and steering column shrouds, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 27B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 27B
Notice Date: Apr 4, 2024
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V680000 SAFETY RECALL
11.5K Vehicles Affected
Recall Date: Sep 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.

Potential Risk:
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: VA6
Notice Date: Mar 26, 2020
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V018000 SAFETY RECALL
1.4M Vehicles Affected
Recall Date: Jan 15, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Potential Risk:
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V01
Notice Date: Feb 4, 2019
Recall Date: Jan 15, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 16V734000 SAFETY RECALL
182.7K Vehicles Affected
Recall Date: Oct 13, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).

Potential Risk:
If the ORC module does not receive a signal from the front impact sensor, both frontal air bags and the seat belt pretensioners will not deploy in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reroute the front impact sensor wiring and relocate the impact sensor branch, free of charge. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S76.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S76
Notice Date: Nov 10, 2016
Recall Date: Oct 13, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V288000 SAFETY RECALL
7.2K Vehicles Affected
Recall Date: May 11, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.

Potential Risk:
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S40
Notice Date: Aug 11, 2016
Recall Date: May 11, 2016

Consumer Complaints

557 Complaints
Chrysler (fca Us, Llc)
Campaign: 11323033 Other
May 2, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE WHEEL SPEED SENSORS ARE NOTORIOUS TO GIVE OUT IN THESE VEHICLES. EVEN AT LOW MILEAGE. THE ABS AND TRACTION CONTROL LIGHTS COME ON LIMITING PERFORMANCE AND CAUSING ISSUES REQUIRING IMMEDIATE SERVICE. THEIR ARE MANY JEEP OWNERS I HAVE ENCOUNTERED WITH THIS ISSUE AND IT CAN BE EITHER LOCATION OR INAPPROPRIATE GUARD TO COVER WIRING. JEEP STATES IT IS PART OF MAINTENANCE BUT A SIMPLE PLASTIC COVER WOULD ALLEVIATE A LOT OF THE ISSUES THAT MAY BE ASSOCIATED TO DEBRI OR CAUSING FAULTY.

Corrective Action:

THE WHEEL SPEED SENSORS ARE NOTORIOUS TO GIVE OUT IN THESE VEHICLES. EVEN AT LOW MILEAGE. THE ABS AND TRACTION CONTROL LIGHTS COME ON LIMITING PERFORMANCE AND CAUSING ISSUES REQUIRING IMMEDIATE SERVICE. THEIR ARE MANY JEEP OWNERS I HAVE ENCOUNTERED WITH THIS ISSUE AND IT CAN BE EITHER LOCATION OR INAPPROPRIATE GUARD TO COVER WIRING. JEEP STATES IT IS PART OF MAINTENANCE BUT A SIMPLE PLASTIC COVER WOULD ALLEVIATE A LOT OF THE ISSUES THAT MAY BE ASSOCIATED TO DEBRI OR CAUSING FAULTY.

Additional Notes:

THE WHEEL SPEED SENSORS ARE NOTORIOUS TO GIVE OUT IN THESE VEHICLES. EVEN AT LOW MILEAGE. THE ABS AND TRACTION CONTROL LIGHTS COME ON LIMITING PERFORMANCE AND CAUSING ISSUES REQUIRING IMMEDIATE SERVICE. THEIR ARE MANY JEEP OWNERS I HAVE ENCOUNTERED WITH THIS ISSUE AND IT CAN BE EITHER LOCATION OR INAPPROPRIATE GUARD TO COVER WIRING. JEEP STATES IT IS PART OF MAINTENANCE BUT A SIMPLE PLASTIC COVER WOULD ALLEVIATE A LOT OF THE ISSUES THAT MAY BE ASSOCIATED TO DEBRI OR CAUSING FAULTY.

Manufacturer: JEEP
Mfg Campaign: 11323033
Notice Date: May 2, 2020
Recall Date: May 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11323036 Other
1 Vehicles Affected
May 2, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

MY DAUGHTER HAD HER RIGHT HAND PINKY FINGER TOP SEMI AMPTUATED WITH A TUFT FRACTURE WITH THE REAR PASSENGER DOOR OF THE STRIKER AND LATCH. THIS HAPPENED ON JAN 2019 AND WE PAID OVER 10K IN MEDICAL BILLS AND HER PINKY IS DISFIGURED. WE HAVEN'T REACH OUT TO LAWYERS BUT WE DO SEE A FLAW WITH THE STRIKER AND DOOR SETUP WITH THE 4 DOOR JEEPS THAT A REDESIGN OR COVER WOULD HELP. THE ISSUE IS ANY BOOSTER SEAT OR CHILD CAR SEAT PUTS A TODDLER OR KIDS HAND/FINGERS AT RISK WHICH FALL WITHIN 1-2 INCHES FROM THE BRACKET OF THE DOOR OF THE ARM REST OF MOST MAJOR BRAND SEATS. THIS SITS LEVEL TO THE STRIKER AND LATCH. THE PROXIMITY OF THE SEATBELT AND THE LEVEL AT THE DOOR STRIKER IS A SAFETY CONCERN FOR LITTLE ONES SITTING IN BACK. THERE IS NO GUARD OR BARRIER TO PREVENT FROM TINY FINGER BEING CAUGHT IN THE STACK AND BEING STRUCK BY THE DOOR OR STRIKER. FROM THE INSIDE, WITH THE DOOR CLOSED, YOU CAN CLEARLY SEE THE REAR DOOR STRIKER AND LATCH. NOT ONLY FINGERS BUT HAIR TOO IS A PROBLEM. THIS IS CONCERNING TO US EVERY TIME WE PUT OUR LITTLE ONES IN THE BACK. IF NEED BE I CAN SEND A VIDEO OF IT AND REPLICATE THE RISK. I DID CONTACT A NEWS AGENCY BUT WAITING TO HEAR FROM THEM.*DT*JB*DT*JS*DT*JB

Corrective Action:

MY DAUGHTER HAD HER RIGHT HAND PINKY FINGER TOP SEMI AMPTUATED WITH A TUFT FRACTURE WITH THE REAR PASSENGER DOOR OF THE STRIKER AND LATCH. THIS HAPPENED ON JAN 2019 AND WE PAID OVER 10K IN MEDICAL BILLS AND HER PINKY IS DISFIGURED. WE HAVEN'T REACH OUT TO LAWYERS BUT WE DO SEE A FLAW WITH THE STRIKER AND DOOR SETUP WITH THE 4 DOOR JEEPS THAT A REDESIGN OR COVER WOULD HELP. THE ISSUE IS ANY BOOSTER SEAT OR CHILD CAR SEAT PUTS A TODDLER OR KIDS HAND/FINGERS AT RISK WHICH FALL WITHIN 1-2 INCHES FROM THE BRACKET OF THE DOOR OF THE ARM REST OF MOST MAJOR BRAND SEATS. THIS SITS LEVEL TO THE STRIKER AND LATCH. THE PROXIMITY OF THE SEATBELT AND THE LEVEL AT THE DOOR STRIKER IS A SAFETY CONCERN FOR LITTLE ONES SITTING IN BACK. THERE IS NO GUARD OR BARRIER TO PREVENT FROM TINY FINGER BEING CAUGHT IN THE STACK AND BEING STRUCK BY THE DOOR OR STRIKER. FROM THE INSIDE, WITH THE DOOR CLOSED, YOU CAN CLEARLY SEE THE REAR DOOR STRIKER AND LATCH. NOT ONLY FINGERS BUT HAIR TOO IS A PROBLEM. THIS IS CONCERNING TO US EVERY TIME WE PUT OUR LITTLE ONES IN THE BACK. IF NEED BE I CAN SEND A VIDEO OF IT AND REPLICATE THE RISK. I DID CONTACT A NEWS AGENCY BUT WAITING TO HEAR FROM THEM.*DT*JB*DT*JS*DT*JB

Additional Notes:

MY DAUGHTER HAD HER RIGHT HAND PINKY FINGER TOP SEMI AMPTUATED WITH A TUFT FRACTURE WITH THE REAR PASSENGER DOOR OF THE STRIKER AND LATCH. THIS HAPPENED ON JAN 2019 AND WE PAID OVER 10K IN MEDICAL BILLS AND HER PINKY IS DISFIGURED. WE HAVEN'T REACH OUT TO LAWYERS BUT WE DO SEE A FLAW WITH THE STRIKER AND DOOR SETUP WITH THE 4 DOOR JEEPS THAT A REDESIGN OR COVER WOULD HELP. THE ISSUE IS ANY BOOSTER SEAT OR CHILD CAR SEAT PUTS A TODDLER OR KIDS HAND/FINGERS AT RISK WHICH FALL WITHIN 1-2 INCHES FROM THE BRACKET OF THE DOOR OF THE ARM REST OF MOST MAJOR BRAND SEATS. THIS SITS LEVEL TO THE STRIKER AND LATCH. THE PROXIMITY OF THE SEATBELT AND THE LEVEL AT THE DOOR STRIKER IS A SAFETY CONCERN FOR LITTLE ONES SITTING IN BACK. THERE IS NO GUARD OR BARRIER TO PREVENT FROM TINY FINGER BEING CAUGHT IN THE STACK AND BEING STRUCK BY THE DOOR OR STRIKER. FROM THE INSIDE, WITH THE DOOR CLOSED, YOU CAN CLEARLY SEE THE REAR DOOR STRIKER AND LATCH. NOT ONLY FINGERS BUT HAIR TOO IS A PROBLEM. THIS IS CONCERNING TO US EVERY TIME WE PUT OUR LITTLE ONES IN THE BACK. IF NEED BE I CAN SEND A VIDEO OF IT AND REPLICATE THE RISK. I DID CONTACT A NEWS AGENCY BUT WAITING TO HEAR FROM THEM.*DT*JB*DT*JS*DT*JB

Manufacturer: JEEP
Mfg Campaign: 11323036
Notice Date: May 2, 2020
Recall Date: May 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11322953 Other
May 1, 2020
Defect Description:

AIR BAGS

Potential Consequences:

THE VEHICLES AIRBAG LIGHT CAME ON AND THE BUTTONS ON THE STEERING WHEEL NOW FAIL TO WORK. LOOKED ONLINE FOUND IT IS THE CLOCK SPRING. THERE WAS A RECALL FOR THIS ISSUE BUT THIS VEHICLE IS NOT COVERED UNDER THAT RECALL. DEALER QUOTE TO FIX THIS ISSUE IS 679.00

Corrective Action:

THE VEHICLES AIRBAG LIGHT CAME ON AND THE BUTTONS ON THE STEERING WHEEL NOW FAIL TO WORK. LOOKED ONLINE FOUND IT IS THE CLOCK SPRING. THERE WAS A RECALL FOR THIS ISSUE BUT THIS VEHICLE IS NOT COVERED UNDER THAT RECALL. DEALER QUOTE TO FIX THIS ISSUE IS 679.00

Additional Notes:

THE VEHICLES AIRBAG LIGHT CAME ON AND THE BUTTONS ON THE STEERING WHEEL NOW FAIL TO WORK. LOOKED ONLINE FOUND IT IS THE CLOCK SPRING. THERE WAS A RECALL FOR THIS ISSUE BUT THIS VEHICLE IS NOT COVERED UNDER THAT RECALL. DEALER QUOTE TO FIX THIS ISSUE IS 679.00

Manufacturer: JEEP
Mfg Campaign: 11322953
Notice Date: May 1, 2020
Recall Date: May 1, 2020
Chrysler (fca Us, Llc)
Campaign: 11322953 Other
May 1, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLES AIRBAG LIGHT CAME ON AND THE BUTTONS ON THE STEERING WHEEL NOW FAIL TO WORK. LOOKED ONLINE FOUND IT IS THE CLOCK SPRING. THERE WAS A RECALL FOR THIS ISSUE BUT THIS VEHICLE IS NOT COVERED UNDER THAT RECALL. DEALER QUOTE TO FIX THIS ISSUE IS 679.00

Corrective Action:

THE VEHICLES AIRBAG LIGHT CAME ON AND THE BUTTONS ON THE STEERING WHEEL NOW FAIL TO WORK. LOOKED ONLINE FOUND IT IS THE CLOCK SPRING. THERE WAS A RECALL FOR THIS ISSUE BUT THIS VEHICLE IS NOT COVERED UNDER THAT RECALL. DEALER QUOTE TO FIX THIS ISSUE IS 679.00

Additional Notes:

THE VEHICLES AIRBAG LIGHT CAME ON AND THE BUTTONS ON THE STEERING WHEEL NOW FAIL TO WORK. LOOKED ONLINE FOUND IT IS THE CLOCK SPRING. THERE WAS A RECALL FOR THIS ISSUE BUT THIS VEHICLE IS NOT COVERED UNDER THAT RECALL. DEALER QUOTE TO FIX THIS ISSUE IS 679.00

Manufacturer: JEEP
Mfg Campaign: 11322953
Notice Date: May 1, 2020
Recall Date: May 1, 2020
Chrysler (fca Us, Llc)
Campaign: 11322372 Other
Apr 27, 2020
Defect Description:

ENGINE

Potential Consequences:

I REPLACED A SINGLE ROLLER ROCKER ON THE RIGHT SIDE OF THE ENGINE EARLY IN 2019. NOW I AM LOOKING AT A FAILED ROLLER ROCKER ON THE SAME SIDE OF THE ENGINE AND POTENTIALLY AN ENGINE REPLACEMENT.

Corrective Action:

I REPLACED A SINGLE ROLLER ROCKER ON THE RIGHT SIDE OF THE ENGINE EARLY IN 2019. NOW I AM LOOKING AT A FAILED ROLLER ROCKER ON THE SAME SIDE OF THE ENGINE AND POTENTIALLY AN ENGINE REPLACEMENT.

Additional Notes:

I REPLACED A SINGLE ROLLER ROCKER ON THE RIGHT SIDE OF THE ENGINE EARLY IN 2019. NOW I AM LOOKING AT A FAILED ROLLER ROCKER ON THE SAME SIDE OF THE ENGINE AND POTENTIALLY AN ENGINE REPLACEMENT.

Manufacturer: JEEP
Mfg Campaign: 11322372
Notice Date: Apr 27, 2020
Recall Date: Apr 27, 2020
Chrysler (fca Us, Llc)
Campaign: 11320861 Other
Apr 11, 2020
Defect Description:

ENGINE

Potential Consequences:

2016 JEEP WRANGLER JKU WITH 60119 MILES AT DISCOVERY OF ISSUES BY DEALERSHIP. CHRYSLER WAS TO COVER MAINTENANCE ON BLOWN HEAD ENGINE HEAD GASKETS FOLLOWING INSPECTION. ON 23FEB20 I NOTICED EXCESSIVE VAPOR COMING OUT OF MY EXHAUST ON MY WAY HOME, I CHECKED MY COOLANT AND OIL TO SEE IF THERE WERE ANY PROBLEMS FINDING LOW COOLANT LEVELS HOWEVER IT WAS STILL WITHIN NORMAL RANGE. IT WAS DETERMINED MY HEAD GASKET WAS DAMAGED AND A REPAIR WAS NECESSARY. THE DEALERSHIP RECOMMENDED THE ADDITIONAL REPLACEMENT OF THE RADIATOR WHICH CHRYSLER WAS INFORMED OF GIVEN TERMS FOR COVERING THE REPAIR OF THE VEHICLE AS THE FAILURE OCCURRED RIGHT AT WARRANTY. I FOUND THE ENGINE WAS STILL HAVING A PROBLEM WITH AIR IN THE RADIATOR/COOLANT LINE AND IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP FOR A COOLANT PURGE. DURING INSPECTION THE CHRYSLER MASTER MECHANIC NOTICED THE MAIN COOLANT FAN WAS NOT OPERATING AS EXPECTED. THE MAIN COOLANT FAN OPERATION WAS INTERMITTENT WHICH WOULD HAVE CAUSED A LONG TERM OVERHEATING AS THE ROOT CAUSE FAILURE OF THE HEAD GASKET WHICH WAS TO DETERMINED BY THE CHRYSLER FACILITY TO HAVE BEEN FAILING OVER THE LAST 10,000 MILES. CHRYSLER WAS CONTACTED AND APPROVED MAINTENANCE AS WITH THE OTHER FAILED ITEMS. I CONTACTED WORLD JEEP AGAIN AND WAS ABLE TO START MY VEHICLE AND DRIVE IT TO THE DEALERSHIP FOR MAINTENANCE INSPECTION. DEALERSHIP FOUND GASKET INSTALLED WAS DEFECTIVE, THE HEATER CORE WAS CLOGGED UNABLE TO PROVIDE HEAT IN THE CAB AND THE ENGINE HAD A KNOCKING NOISE. CHRYSLER WAS CONTACTED TO RECOMMEND COURSE OF ACTION WHICH IS THE REPLACEMENT OF THE ENGINE. CHRYSLER HAS CHANGED CASE MANAGERS 4 TIMES AND HAS BEEN DIFFICULT TO RECEIVE A RESPONSE BACK BY MYSELF OR THE JEEP DEALERSHIP. CHRYSLER IS NOW REFUSING TO COVER ANY OF THE WORK THEY HAD PREVIOUSLY AGREED TO HELP COVER AND ARE ONLY WILLING TO ASSIST WITH 50% OF THE REPAIR COSTS OF THE ENGINE REPLACEMENT.

Corrective Action:

2016 JEEP WRANGLER JKU WITH 60119 MILES AT DISCOVERY OF ISSUES BY DEALERSHIP. CHRYSLER WAS TO COVER MAINTENANCE ON BLOWN HEAD ENGINE HEAD GASKETS FOLLOWING INSPECTION. ON 23FEB20 I NOTICED EXCESSIVE VAPOR COMING OUT OF MY EXHAUST ON MY WAY HOME, I CHECKED MY COOLANT AND OIL TO SEE IF THERE WERE ANY PROBLEMS FINDING LOW COOLANT LEVELS HOWEVER IT WAS STILL WITHIN NORMAL RANGE. IT WAS DETERMINED MY HEAD GASKET WAS DAMAGED AND A REPAIR WAS NECESSARY. THE DEALERSHIP RECOMMENDED THE ADDITIONAL REPLACEMENT OF THE RADIATOR WHICH CHRYSLER WAS INFORMED OF GIVEN TERMS FOR COVERING THE REPAIR OF THE VEHICLE AS THE FAILURE OCCURRED RIGHT AT WARRANTY. I FOUND THE ENGINE WAS STILL HAVING A PROBLEM WITH AIR IN THE RADIATOR/COOLANT LINE AND IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP FOR A COOLANT PURGE. DURING INSPECTION THE CHRYSLER MASTER MECHANIC NOTICED THE MAIN COOLANT FAN WAS NOT OPERATING AS EXPECTED. THE MAIN COOLANT FAN OPERATION WAS INTERMITTENT WHICH WOULD HAVE CAUSED A LONG TERM OVERHEATING AS THE ROOT CAUSE FAILURE OF THE HEAD GASKET WHICH WAS TO DETERMINED BY THE CHRYSLER FACILITY TO HAVE BEEN FAILING OVER THE LAST 10,000 MILES. CHRYSLER WAS CONTACTED AND APPROVED MAINTENANCE AS WITH THE OTHER FAILED ITEMS. I CONTACTED WORLD JEEP AGAIN AND WAS ABLE TO START MY VEHICLE AND DRIVE IT TO THE DEALERSHIP FOR MAINTENANCE INSPECTION. DEALERSHIP FOUND GASKET INSTALLED WAS DEFECTIVE, THE HEATER CORE WAS CLOGGED UNABLE TO PROVIDE HEAT IN THE CAB AND THE ENGINE HAD A KNOCKING NOISE. CHRYSLER WAS CONTACTED TO RECOMMEND COURSE OF ACTION WHICH IS THE REPLACEMENT OF THE ENGINE. CHRYSLER HAS CHANGED CASE MANAGERS 4 TIMES AND HAS BEEN DIFFICULT TO RECEIVE A RESPONSE BACK BY MYSELF OR THE JEEP DEALERSHIP. CHRYSLER IS NOW REFUSING TO COVER ANY OF THE WORK THEY HAD PREVIOUSLY AGREED TO HELP COVER AND ARE ONLY WILLING TO ASSIST WITH 50% OF THE REPAIR COSTS OF THE ENGINE REPLACEMENT.

Additional Notes:

2016 JEEP WRANGLER JKU WITH 60119 MILES AT DISCOVERY OF ISSUES BY DEALERSHIP. CHRYSLER WAS TO COVER MAINTENANCE ON BLOWN HEAD ENGINE HEAD GASKETS FOLLOWING INSPECTION. ON 23FEB20 I NOTICED EXCESSIVE VAPOR COMING OUT OF MY EXHAUST ON MY WAY HOME, I CHECKED MY COOLANT AND OIL TO SEE IF THERE WERE ANY PROBLEMS FINDING LOW COOLANT LEVELS HOWEVER IT WAS STILL WITHIN NORMAL RANGE. IT WAS DETERMINED MY HEAD GASKET WAS DAMAGED AND A REPAIR WAS NECESSARY. THE DEALERSHIP RECOMMENDED THE ADDITIONAL REPLACEMENT OF THE RADIATOR WHICH CHRYSLER WAS INFORMED OF GIVEN TERMS FOR COVERING THE REPAIR OF THE VEHICLE AS THE FAILURE OCCURRED RIGHT AT WARRANTY. I FOUND THE ENGINE WAS STILL HAVING A PROBLEM WITH AIR IN THE RADIATOR/COOLANT LINE AND IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP FOR A COOLANT PURGE. DURING INSPECTION THE CHRYSLER MASTER MECHANIC NOTICED THE MAIN COOLANT FAN WAS NOT OPERATING AS EXPECTED. THE MAIN COOLANT FAN OPERATION WAS INTERMITTENT WHICH WOULD HAVE CAUSED A LONG TERM OVERHEATING AS THE ROOT CAUSE FAILURE OF THE HEAD GASKET WHICH WAS TO DETERMINED BY THE CHRYSLER FACILITY TO HAVE BEEN FAILING OVER THE LAST 10,000 MILES. CHRYSLER WAS CONTACTED AND APPROVED MAINTENANCE AS WITH THE OTHER FAILED ITEMS. I CONTACTED WORLD JEEP AGAIN AND WAS ABLE TO START MY VEHICLE AND DRIVE IT TO THE DEALERSHIP FOR MAINTENANCE INSPECTION. DEALERSHIP FOUND GASKET INSTALLED WAS DEFECTIVE, THE HEATER CORE WAS CLOGGED UNABLE TO PROVIDE HEAT IN THE CAB AND THE ENGINE HAD A KNOCKING NOISE. CHRYSLER WAS CONTACTED TO RECOMMEND COURSE OF ACTION WHICH IS THE REPLACEMENT OF THE ENGINE. CHRYSLER HAS CHANGED CASE MANAGERS 4 TIMES AND HAS BEEN DIFFICULT TO RECEIVE A RESPONSE BACK BY MYSELF OR THE JEEP DEALERSHIP. CHRYSLER IS NOW REFUSING TO COVER ANY OF THE WORK THEY HAD PREVIOUSLY AGREED TO HELP COVER AND ARE ONLY WILLING TO ASSIST WITH 50% OF THE REPAIR COSTS OF THE ENGINE REPLACEMENT.

Manufacturer: JEEP
Mfg Campaign: 11320861
Notice Date: Apr 11, 2020
Recall Date: Apr 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11319981 Other
Apr 1, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE DIES WHEN PUTTING INTO REVERSE FIRST START OF THE DAY. A LITTLE BIT OF A CLUNK IS ALSO EXPERIENCED WHEN THIS HAPPENS

Corrective Action:

VEHICLE DIES WHEN PUTTING INTO REVERSE FIRST START OF THE DAY. A LITTLE BIT OF A CLUNK IS ALSO EXPERIENCED WHEN THIS HAPPENS

Additional Notes:

VEHICLE DIES WHEN PUTTING INTO REVERSE FIRST START OF THE DAY. A LITTLE BIT OF A CLUNK IS ALSO EXPERIENCED WHEN THIS HAPPENS

Manufacturer: JEEP
Mfg Campaign: 11319981
Notice Date: Apr 1, 2020
Recall Date: Apr 1, 2020
Chrysler (fca Us, Llc)
Campaign: 11319658 Other
Mar 29, 2020
Defect Description:

ENGINE

Potential Consequences:

AFTER REPLACING THE IGNITION COILS ( TWICE) AND MISFIRING SPARK PLUGS, MY ENGINE LIGHT CONTINUES TO GO ON. AFTER MULTIPLE COMPUTER READINGS, THAT KEEP SAYING THE SAME THING, IS NOT TURNING OFF. THE DEALER AND OTHER MECHANICS STATED THAT THIS HAS BEEN AN ISSUE IN OTHER JEEPS AS WELL. THEY TELL ME TO CAMPAIGN FOR THIS TO BE LOOKED INTO. I STILL HAVE 2 YEARS OF PAYMENTS AND WANT TO HAVE THIS RESOLVED.

Corrective Action:

AFTER REPLACING THE IGNITION COILS ( TWICE) AND MISFIRING SPARK PLUGS, MY ENGINE LIGHT CONTINUES TO GO ON. AFTER MULTIPLE COMPUTER READINGS, THAT KEEP SAYING THE SAME THING, IS NOT TURNING OFF. THE DEALER AND OTHER MECHANICS STATED THAT THIS HAS BEEN AN ISSUE IN OTHER JEEPS AS WELL. THEY TELL ME TO CAMPAIGN FOR THIS TO BE LOOKED INTO. I STILL HAVE 2 YEARS OF PAYMENTS AND WANT TO HAVE THIS RESOLVED.

Additional Notes:

AFTER REPLACING THE IGNITION COILS ( TWICE) AND MISFIRING SPARK PLUGS, MY ENGINE LIGHT CONTINUES TO GO ON. AFTER MULTIPLE COMPUTER READINGS, THAT KEEP SAYING THE SAME THING, IS NOT TURNING OFF. THE DEALER AND OTHER MECHANICS STATED THAT THIS HAS BEEN AN ISSUE IN OTHER JEEPS AS WELL. THEY TELL ME TO CAMPAIGN FOR THIS TO BE LOOKED INTO. I STILL HAVE 2 YEARS OF PAYMENTS AND WANT TO HAVE THIS RESOLVED.

Manufacturer: JEEP
Mfg Campaign: 11319658
Notice Date: Mar 29, 2020
Recall Date: Mar 29, 2020
Chrysler (fca Us, Llc)
Campaign: 11319037 Other
1 Vehicles Affected
Mar 23, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHILE BRAKING TO SLOW MY VEHICLE DOWN TO PULL INTO A PARKING SPACE IN FRONT OF A LAUNDROMAT, THE BRAKES WOULD NOT ENGAGE FOR THE PURPOSE OF MAKING A COMPLETE STOP WHEN EMPLOYED; INSTEAD THE JEEP UNEXPECTEDLY ACCELERATED AND LAUNCHED FORWARD INTO THE FRONT DOOR OF THE LAUNDROMAT, STRIKING THE WALL THEREOF AND A WASHING MACHINE ,WHEREFORE MY AIRBAGS DID NOT DEPLOY AT ANYTIME.

Corrective Action:

WHILE BRAKING TO SLOW MY VEHICLE DOWN TO PULL INTO A PARKING SPACE IN FRONT OF A LAUNDROMAT, THE BRAKES WOULD NOT ENGAGE FOR THE PURPOSE OF MAKING A COMPLETE STOP WHEN EMPLOYED; INSTEAD THE JEEP UNEXPECTEDLY ACCELERATED AND LAUNCHED FORWARD INTO THE FRONT DOOR OF THE LAUNDROMAT, STRIKING THE WALL THEREOF AND A WASHING MACHINE ,WHEREFORE MY AIRBAGS DID NOT DEPLOY AT ANYTIME.

Additional Notes:

WHILE BRAKING TO SLOW MY VEHICLE DOWN TO PULL INTO A PARKING SPACE IN FRONT OF A LAUNDROMAT, THE BRAKES WOULD NOT ENGAGE FOR THE PURPOSE OF MAKING A COMPLETE STOP WHEN EMPLOYED; INSTEAD THE JEEP UNEXPECTEDLY ACCELERATED AND LAUNCHED FORWARD INTO THE FRONT DOOR OF THE LAUNDROMAT, STRIKING THE WALL THEREOF AND A WASHING MACHINE ,WHEREFORE MY AIRBAGS DID NOT DEPLOY AT ANYTIME.

Manufacturer: JEEP
Mfg Campaign: 11319037
Notice Date: Mar 23, 2020
Recall Date: Mar 23, 2020
Chrysler (fca Us, Llc)
Campaign: 11319037 Other
1 Vehicles Affected
Mar 23, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

WHILE BRAKING TO SLOW MY VEHICLE DOWN TO PULL INTO A PARKING SPACE IN FRONT OF A LAUNDROMAT, THE BRAKES WOULD NOT ENGAGE FOR THE PURPOSE OF MAKING A COMPLETE STOP WHEN EMPLOYED; INSTEAD THE JEEP UNEXPECTEDLY ACCELERATED AND LAUNCHED FORWARD INTO THE FRONT DOOR OF THE LAUNDROMAT, STRIKING THE WALL THEREOF AND A WASHING MACHINE ,WHEREFORE MY AIRBAGS DID NOT DEPLOY AT ANYTIME.

Corrective Action:

WHILE BRAKING TO SLOW MY VEHICLE DOWN TO PULL INTO A PARKING SPACE IN FRONT OF A LAUNDROMAT, THE BRAKES WOULD NOT ENGAGE FOR THE PURPOSE OF MAKING A COMPLETE STOP WHEN EMPLOYED; INSTEAD THE JEEP UNEXPECTEDLY ACCELERATED AND LAUNCHED FORWARD INTO THE FRONT DOOR OF THE LAUNDROMAT, STRIKING THE WALL THEREOF AND A WASHING MACHINE ,WHEREFORE MY AIRBAGS DID NOT DEPLOY AT ANYTIME.

Additional Notes:

WHILE BRAKING TO SLOW MY VEHICLE DOWN TO PULL INTO A PARKING SPACE IN FRONT OF A LAUNDROMAT, THE BRAKES WOULD NOT ENGAGE FOR THE PURPOSE OF MAKING A COMPLETE STOP WHEN EMPLOYED; INSTEAD THE JEEP UNEXPECTEDLY ACCELERATED AND LAUNCHED FORWARD INTO THE FRONT DOOR OF THE LAUNDROMAT, STRIKING THE WALL THEREOF AND A WASHING MACHINE ,WHEREFORE MY AIRBAGS DID NOT DEPLOY AT ANYTIME.

Manufacturer: JEEP
Mfg Campaign: 11319037
Notice Date: Mar 23, 2020
Recall Date: Mar 23, 2020
Chrysler (fca Us, Llc)
Campaign: 11318712 Other
Mar 19, 2020
Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNS AN 2016 JEEP WRANGLER. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, THE AIR BAGS ASSEMBLY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NEUWIRTH MOTORS LOCATED AT (219 S COLLEGE RD, WILMINGTON, NC 28403) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 100,000.

Corrective Action:

TL* THE CONTACT OWNS AN 2016 JEEP WRANGLER. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, THE AIR BAGS ASSEMBLY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NEUWIRTH MOTORS LOCATED AT (219 S COLLEGE RD, WILMINGTON, NC 28403) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 100,000.

Additional Notes:

TL* THE CONTACT OWNS AN 2016 JEEP WRANGLER. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, THE AIR BAGS ASSEMBLY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NEUWIRTH MOTORS LOCATED AT (219 S COLLEGE RD, WILMINGTON, NC 28403) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 100,000.

Manufacturer: JEEP
Mfg Campaign: 11318712
Notice Date: Mar 19, 2020
Recall Date: Mar 19, 2020
Chrysler (fca Us, Llc)
Campaign: 11318623 Other
Mar 18, 2020
Defect Description:

ENGINE

Potential Consequences:

UPON FIRST START OF DAY, USUALLY COLDER MORNINGS, ONCE THE JEEP HAS BEEN WARMED UP, UPON GOING FROM PARK INTO REVERSE, THE JEEP WILL SHUDDER HARD BUT KEEP RUNNING OR IT WILL COMPLETELY DIE AND NEED TO BE RESTARTED.

Corrective Action:

UPON FIRST START OF DAY, USUALLY COLDER MORNINGS, ONCE THE JEEP HAS BEEN WARMED UP, UPON GOING FROM PARK INTO REVERSE, THE JEEP WILL SHUDDER HARD BUT KEEP RUNNING OR IT WILL COMPLETELY DIE AND NEED TO BE RESTARTED.

Additional Notes:

UPON FIRST START OF DAY, USUALLY COLDER MORNINGS, ONCE THE JEEP HAS BEEN WARMED UP, UPON GOING FROM PARK INTO REVERSE, THE JEEP WILL SHUDDER HARD BUT KEEP RUNNING OR IT WILL COMPLETELY DIE AND NEED TO BE RESTARTED.

Manufacturer: JEEP
Mfg Campaign: 11318623
Notice Date: Mar 18, 2020
Recall Date: Mar 18, 2020
Chrysler (fca Us, Llc)
Campaign: 11318623 Other
Mar 18, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

UPON FIRST START OF DAY, USUALLY COLDER MORNINGS, ONCE THE JEEP HAS BEEN WARMED UP, UPON GOING FROM PARK INTO REVERSE, THE JEEP WILL SHUDDER HARD BUT KEEP RUNNING OR IT WILL COMPLETELY DIE AND NEED TO BE RESTARTED.

Corrective Action:

UPON FIRST START OF DAY, USUALLY COLDER MORNINGS, ONCE THE JEEP HAS BEEN WARMED UP, UPON GOING FROM PARK INTO REVERSE, THE JEEP WILL SHUDDER HARD BUT KEEP RUNNING OR IT WILL COMPLETELY DIE AND NEED TO BE RESTARTED.

Additional Notes:

UPON FIRST START OF DAY, USUALLY COLDER MORNINGS, ONCE THE JEEP HAS BEEN WARMED UP, UPON GOING FROM PARK INTO REVERSE, THE JEEP WILL SHUDDER HARD BUT KEEP RUNNING OR IT WILL COMPLETELY DIE AND NEED TO BE RESTARTED.

Manufacturer: JEEP
Mfg Campaign: 11318623
Notice Date: Mar 18, 2020
Recall Date: Mar 18, 2020
Chrysler (fca Us, Llc)
Campaign: 11317955 Other
Mar 13, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Corrective Action:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Additional Notes:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Manufacturer: JEEP
Mfg Campaign: 11317955
Notice Date: Mar 13, 2020
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11317955 Other
Mar 13, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Corrective Action:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Additional Notes:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Manufacturer: JEEP
Mfg Campaign: 11317955
Notice Date: Mar 13, 2020
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11317955 Other
Mar 13, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Corrective Action:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Additional Notes:

REAR PASSENGER SIDE ABS WHEEL SPEED SENSOR FAILED IN SEPTEMBER, 2019 AT 23,469 MILES AND REPAIRED AT A COST OF $310.31. REAR DRIVER SIDE ABS WHEEL SPEED SENSOR FAILED IN MARCH, 2020 AT 26,835 MILES AND REPAIRED AT A COST OF $244.41. WITH EACH FAILURE, VEHICLE'S ABS, TRACTION CONTROL SYSTEM, AND CRUISE CONTROL BECAME INOPERATIVE AND WOULD INTERMITTENTLY ENGAGE THE VEHICLE'S BRAKES WHILE DRIVING AT LOW AND HIGH SPEEDS.

Manufacturer: JEEP
Mfg Campaign: 11317955
Notice Date: Mar 13, 2020
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Campaign: 11317787 Other
Mar 12, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

PURCHASED PRE-OWNED ON NOV 9, 2019 WITH APPROX 23,100 MILES. ON JAN 2, 2020, AT APPROX 23,900 MILES, JEEP WAS ASCENDING EXIT RAMP WHILE BRAKING. CRUISE WAS ON BUT DISENGAGED. STARTED TO ACCELERATE UNEXPECTEDLY AND WITH BRAKE PEDAL FULLY DEPRESSED, COLLIDED WITH CAR STOPPED AT LIGHT. SHUT ENGINE OFF AS JEEP CONTINUED TO ACCELERATE AGAINST STOPPED CAR. ACCIDENT REPORT MADE. TOOK TO DEALER, WHO COULD FIND NO CAUSE FOR RANDOM ACCELERATION. DEALER CONTACTED MANUFACTURER WHO SENT 3RD PARTY INSPECTOR TO EXAMINE JEEP AND CONTENTS OF DATA RECORDER. RECEIVED A LETTER FROM MANUFACTURER TWO WEEKS LATER STATING THEY DID NOT 'BELIEVE' THE VEHICLE WAS AT FAULT. ON FEB 28, 2020 AT 24,564 MILES, JEEP WAS STOPPED AT LIGHT ON EXIT RAMP, WHEN SUDDENLY BEGAN TO ACCELERATE. CRUISE WAS OFF. IMMEDIATELY SHUT ENGINE OFF, BUT WAS STILL PUSHED FORWARD A COUPLE FEET. LUCKILY WAS ALONE AT LIGHT, SO NO ACCIDENT. TOOK TO DEALER AGAIN, WHO COULD STILL FIND NO CAUSE. THEY AGAIN CONTACTED THE MANUFACTURER, BUT I HAVE NOT YET RECEIVED ANY FURTHER WORD.*DT VIN UNAVAILABLE*JB

Corrective Action:

PURCHASED PRE-OWNED ON NOV 9, 2019 WITH APPROX 23,100 MILES. ON JAN 2, 2020, AT APPROX 23,900 MILES, JEEP WAS ASCENDING EXIT RAMP WHILE BRAKING. CRUISE WAS ON BUT DISENGAGED. STARTED TO ACCELERATE UNEXPECTEDLY AND WITH BRAKE PEDAL FULLY DEPRESSED, COLLIDED WITH CAR STOPPED AT LIGHT. SHUT ENGINE OFF AS JEEP CONTINUED TO ACCELERATE AGAINST STOPPED CAR. ACCIDENT REPORT MADE. TOOK TO DEALER, WHO COULD FIND NO CAUSE FOR RANDOM ACCELERATION. DEALER CONTACTED MANUFACTURER WHO SENT 3RD PARTY INSPECTOR TO EXAMINE JEEP AND CONTENTS OF DATA RECORDER. RECEIVED A LETTER FROM MANUFACTURER TWO WEEKS LATER STATING THEY DID NOT 'BELIEVE' THE VEHICLE WAS AT FAULT. ON FEB 28, 2020 AT 24,564 MILES, JEEP WAS STOPPED AT LIGHT ON EXIT RAMP, WHEN SUDDENLY BEGAN TO ACCELERATE. CRUISE WAS OFF. IMMEDIATELY SHUT ENGINE OFF, BUT WAS STILL PUSHED FORWARD A COUPLE FEET. LUCKILY WAS ALONE AT LIGHT, SO NO ACCIDENT. TOOK TO DEALER AGAIN, WHO COULD STILL FIND NO CAUSE. THEY AGAIN CONTACTED THE MANUFACTURER, BUT I HAVE NOT YET RECEIVED ANY FURTHER WORD.*DT VIN UNAVAILABLE*JB

Additional Notes:

PURCHASED PRE-OWNED ON NOV 9, 2019 WITH APPROX 23,100 MILES. ON JAN 2, 2020, AT APPROX 23,900 MILES, JEEP WAS ASCENDING EXIT RAMP WHILE BRAKING. CRUISE WAS ON BUT DISENGAGED. STARTED TO ACCELERATE UNEXPECTEDLY AND WITH BRAKE PEDAL FULLY DEPRESSED, COLLIDED WITH CAR STOPPED AT LIGHT. SHUT ENGINE OFF AS JEEP CONTINUED TO ACCELERATE AGAINST STOPPED CAR. ACCIDENT REPORT MADE. TOOK TO DEALER, WHO COULD FIND NO CAUSE FOR RANDOM ACCELERATION. DEALER CONTACTED MANUFACTURER WHO SENT 3RD PARTY INSPECTOR TO EXAMINE JEEP AND CONTENTS OF DATA RECORDER. RECEIVED A LETTER FROM MANUFACTURER TWO WEEKS LATER STATING THEY DID NOT 'BELIEVE' THE VEHICLE WAS AT FAULT. ON FEB 28, 2020 AT 24,564 MILES, JEEP WAS STOPPED AT LIGHT ON EXIT RAMP, WHEN SUDDENLY BEGAN TO ACCELERATE. CRUISE WAS OFF. IMMEDIATELY SHUT ENGINE OFF, BUT WAS STILL PUSHED FORWARD A COUPLE FEET. LUCKILY WAS ALONE AT LIGHT, SO NO ACCIDENT. TOOK TO DEALER AGAIN, WHO COULD STILL FIND NO CAUSE. THEY AGAIN CONTACTED THE MANUFACTURER, BUT I HAVE NOT YET RECEIVED ANY FURTHER WORD.*DT VIN UNAVAILABLE*JB

Manufacturer: JEEP
Mfg Campaign: 11317787
Notice Date: Mar 12, 2020
Recall Date: Mar 12, 2020
Chrysler (fca Us, Llc)
Campaign: 11316299 Other
Mar 5, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

RECURRING ISSUE. WHEN STARTING JEEP, TYPICALLY IN THE MORNING AFTER SITTING FOR THE NIGHT, IT WILL STALL AFTER SHIFTING INTO REVERSE. THIS REQUIRES PUTTING THE CAR BACK INTO PARK, REMOVING THE KEY AND ATTEMPTING TO START AGAIN.

Corrective Action:

RECURRING ISSUE. WHEN STARTING JEEP, TYPICALLY IN THE MORNING AFTER SITTING FOR THE NIGHT, IT WILL STALL AFTER SHIFTING INTO REVERSE. THIS REQUIRES PUTTING THE CAR BACK INTO PARK, REMOVING THE KEY AND ATTEMPTING TO START AGAIN.

Additional Notes:

RECURRING ISSUE. WHEN STARTING JEEP, TYPICALLY IN THE MORNING AFTER SITTING FOR THE NIGHT, IT WILL STALL AFTER SHIFTING INTO REVERSE. THIS REQUIRES PUTTING THE CAR BACK INTO PARK, REMOVING THE KEY AND ATTEMPTING TO START AGAIN.

Manufacturer: JEEP
Mfg Campaign: 11316299
Notice Date: Mar 5, 2020
Recall Date: Mar 5, 2020
Chrysler (fca Us, Llc)
Campaign: 11311770 Other
Feb 27, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

PCM REPROGRAMMED WITH ONLY 3,556

Corrective Action:

PCM REPROGRAMMED WITH ONLY 3,556

Additional Notes:

PCM REPROGRAMMED WITH ONLY 3,556

Manufacturer: JEEP
Mfg Campaign: 11311770
Notice Date: Feb 27, 2020
Recall Date: Feb 27, 2020
Chrysler (fca Us, Llc)
Campaign: 11311770 Other
Feb 27, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PCM REPROGRAMMED WITH ONLY 3,556

Corrective Action:

PCM REPROGRAMMED WITH ONLY 3,556

Additional Notes:

PCM REPROGRAMMED WITH ONLY 3,556

Manufacturer: JEEP
Mfg Campaign: 11311770
Notice Date: Feb 27, 2020
Recall Date: Feb 27, 2020

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025