Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 95B
Recall Date: Sep 27, 2024
Consumer Complaints
164 ComplaintsChrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact leased a 2024 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, there was an abnormal sound coming from the vehicle. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The vehicle was taken to the dealer; however, no cause for the failure was found; however, an unknown part was replaced. The contact stated that the failure persisted. The vehicle was not repaired. The vehicle remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100.
Corrective Action:
The contact leased a 2024 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, there was an abnormal sound coming from the vehicle. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The vehicle was taken to the dealer; however, no cause for the failure was found; however, an unknown part was replaced. The contact stated that the failure persisted. The vehicle was not repaired. The vehicle remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100.
Additional Notes:
The contact leased a 2024 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, there was an abnormal sound coming from the vehicle. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The vehicle was taken to the dealer; however, no cause for the failure was found; however, an unknown part was replaced. The contact stated that the failure persisted. The vehicle was not repaired. The vehicle remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100.
Mfg Campaign: 11650242
Recall Date: Mar 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Corrective Action:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Additional Notes:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Mfg Campaign: 11648165
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Corrective Action:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Additional Notes:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Mfg Campaign: 11648165
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Corrective Action:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Additional Notes:
The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.
Mfg Campaign: 11648165
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I came home shortly before 4pm on [XXX] and plugged in my 2024 Jeep Wrangler 4xe inside of the garage. I closed the door and about 45 minutes later noticed smoke in the yard. We then realized it was coming from inside our own garage and the car engine compartment was on fire and called 911 just before 5pm. The fire department arrived quickly and gained access to the garage. They removed the car from the power source and extinguished the fire. The most damage was seen in the driver's side engine compartment. There was also property damage including smoke and fire damage inside of the garage and to the contents of our garage. The Fire department stayed with us until the tow truck company came to get the car. Two weeks prior to the fire, this car was in for service at the Jeep dealership on Monday [XXX]. The check engine light was on related to cooling for the EV motor. While the check engine light was on, the car would not use the EV mode at times with a warning "Electric Mode Unavailable Cabin Cooling or Heating". This put my family at huge risk; we are lucky that we were home to notice the fire and that no one was hurt in the fire. We are also living with the toxicity of the burn of the lithium ion battery and electric plastic components next to our house, on our property. It caused a huge amount of stress and fear for my children who recently went through 2 evacuations with the Eaton fire. The Jeep is available for inspection. It is being stored at the lot of the tow truck company for inspection by the insurance company and Jeep. The Fire department completed a Fire investigation report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I came home shortly before 4pm on [XXX] and plugged in my 2024 Jeep Wrangler 4xe inside of the garage. I closed the door and about 45 minutes later noticed smoke in the yard. We then realized it was coming from inside our own garage and the car engine compartment was on fire and called 911 just before 5pm. The fire department arrived quickly and gained access to the garage. They removed the car from the power source and extinguished the fire. The most damage was seen in the driver's side engine compartment. There was also property damage including smoke and fire damage inside of the garage and to the contents of our garage. The Fire department stayed with us until the tow truck company came to get the car. Two weeks prior to the fire, this car was in for service at the Jeep dealership on Monday [XXX]. The check engine light was on related to cooling for the EV motor. While the check engine light was on, the car would not use the EV mode at times with a warning "Electric Mode Unavailable Cabin Cooling or Heating". This put my family at huge risk; we are lucky that we were home to notice the fire and that no one was hurt in the fire. We are also living with the toxicity of the burn of the lithium ion battery and electric plastic components next to our house, on our property. It caused a huge amount of stress and fear for my children who recently went through 2 evacuations with the Eaton fire. The Jeep is available for inspection. It is being stored at the lot of the tow truck company for inspection by the insurance company and Jeep. The Fire department completed a Fire investigation report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I came home shortly before 4pm on [XXX] and plugged in my 2024 Jeep Wrangler 4xe inside of the garage. I closed the door and about 45 minutes later noticed smoke in the yard. We then realized it was coming from inside our own garage and the car engine compartment was on fire and called 911 just before 5pm. The fire department arrived quickly and gained access to the garage. They removed the car from the power source and extinguished the fire. The most damage was seen in the driver's side engine compartment. There was also property damage including smoke and fire damage inside of the garage and to the contents of our garage. The Fire department stayed with us until the tow truck company came to get the car. Two weeks prior to the fire, this car was in for service at the Jeep dealership on Monday [XXX]. The check engine light was on related to cooling for the EV motor. While the check engine light was on, the car would not use the EV mode at times with a warning "Electric Mode Unavailable Cabin Cooling or Heating". This put my family at huge risk; we are lucky that we were home to notice the fire and that no one was hurt in the fire. We are also living with the toxicity of the burn of the lithium ion battery and electric plastic components next to our house, on our property. It caused a huge amount of stress and fear for my children who recently went through 2 evacuations with the Eaton fire. The Jeep is available for inspection. It is being stored at the lot of the tow truck company for inspection by the insurance company and Jeep. The Fire department completed a Fire investigation report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648015
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647660
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647660
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647660
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On three occurrences I was driving my vehicle and it suddenly and abruptly stopped in the middle of traffic. The entire vehicle shut down and would not drive or move forward. It was terrifying as on one of the occasions I had my son with me and he was slammed back into the seat. We have reached out to the dealership who insists there is nothing wrong with the vehicle. It is a safety hazard and we are lucky that my family and no one else has been harmed or seriously injured because of these incidents. We don’t know what to do as Jeep is taking no responsibility and we are afraid to drive the vehicle as it is a ticking time bomb. There is a recall for this issue on different year models but the dealer will not acknowledge that there could be any problem. The service light has been on and off intermittently.
Corrective Action:
On three occurrences I was driving my vehicle and it suddenly and abruptly stopped in the middle of traffic. The entire vehicle shut down and would not drive or move forward. It was terrifying as on one of the occasions I had my son with me and he was slammed back into the seat. We have reached out to the dealership who insists there is nothing wrong with the vehicle. It is a safety hazard and we are lucky that my family and no one else has been harmed or seriously injured because of these incidents. We don’t know what to do as Jeep is taking no responsibility and we are afraid to drive the vehicle as it is a ticking time bomb. There is a recall for this issue on different year models but the dealer will not acknowledge that there could be any problem. The service light has been on and off intermittently.
Additional Notes:
On three occurrences I was driving my vehicle and it suddenly and abruptly stopped in the middle of traffic. The entire vehicle shut down and would not drive or move forward. It was terrifying as on one of the occasions I had my son with me and he was slammed back into the seat. We have reached out to the dealership who insists there is nothing wrong with the vehicle. It is a safety hazard and we are lucky that my family and no one else has been harmed or seriously injured because of these incidents. We don’t know what to do as Jeep is taking no responsibility and we are afraid to drive the vehicle as it is a ticking time bomb. There is a recall for this issue on different year models but the dealer will not acknowledge that there could be any problem. The service light has been on and off intermittently.
Mfg Campaign: 11643790
Recall Date: Feb 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield defective as cracked due to weather and not foreign object.
Corrective Action:
Windshield defective as cracked due to weather and not foreign object.
Additional Notes:
Windshield defective as cracked due to weather and not foreign object.
Mfg Campaign: 11640683
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Corrective Action:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Additional Notes:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Mfg Campaign: 11639224
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Corrective Action:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Additional Notes:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Mfg Campaign: 11639224
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Corrective Action:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Additional Notes:
I had just left my home and got up to about 20-25 MPH when my Jeep Wrangler Willy’s 4XE suddenly and abruptly came to a full stop causing the tires to lock up as well and screech to a stop then it shut down and I had to restart it. It jolted my upper body and head forward and could’ve been much more dangerous if I were on a busy road or if anyone were driving behind me. I took it to my local dealership and they were able to recreate the issue after driving it and it shut off just as it did for me. They brought it in and seem to have primarily done some software update but didn’t express much confidence in the repair. They just said there were no DCT’s but there was some software updates and that should fix it. They also claimed there were no recalls present on the vehicle which is even more scary. So the only way there fixing this if they even are fixing it is it already happened to you and put you in danger.
Mfg Campaign: 11639224
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving down the interstate at 65MPH, vehicle totally failed, all lights came on dash, automatic braking engaged and stopped the vehicle. Towed to dealer. Dealer had for 21 days. Received it back January 9th 2025 and on January 16th, 2025, same exact issue. Driving on battery, vehicle cut out, all lights came on dash, vehicle quickly slowed with auto-braking and left me stranded in the middle of the interstate. it would not restart for 5 minutes. Jeep is back at the dealer now.
Corrective Action:
Driving down the interstate at 65MPH, vehicle totally failed, all lights came on dash, automatic braking engaged and stopped the vehicle. Towed to dealer. Dealer had for 21 days. Received it back January 9th 2025 and on January 16th, 2025, same exact issue. Driving on battery, vehicle cut out, all lights came on dash, vehicle quickly slowed with auto-braking and left me stranded in the middle of the interstate. it would not restart for 5 minutes. Jeep is back at the dealer now.
Additional Notes:
Driving down the interstate at 65MPH, vehicle totally failed, all lights came on dash, automatic braking engaged and stopped the vehicle. Towed to dealer. Dealer had for 21 days. Received it back January 9th 2025 and on January 16th, 2025, same exact issue. Driving on battery, vehicle cut out, all lights came on dash, vehicle quickly slowed with auto-braking and left me stranded in the middle of the interstate. it would not restart for 5 minutes. Jeep is back at the dealer now.
Mfg Campaign: 11637011
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle stopped in the middle of the road. Would not restart. Had to be towed. What component or system failed or malfunctioned, and is it available for inspection upon request? Power Inverter Module How was your safety or the safety of others put at risk? Yes. Car stopped in the middle of the road. No warning light until after Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer confirmed power inverter module needs to be replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle is at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights until after the incident. No other symptoms
Corrective Action:
Vehicle stopped in the middle of the road. Would not restart. Had to be towed. What component or system failed or malfunctioned, and is it available for inspection upon request? Power Inverter Module How was your safety or the safety of others put at risk? Yes. Car stopped in the middle of the road. No warning light until after Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer confirmed power inverter module needs to be replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle is at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights until after the incident. No other symptoms
Additional Notes:
Vehicle stopped in the middle of the road. Would not restart. Had to be towed. What component or system failed or malfunctioned, and is it available for inspection upon request? Power Inverter Module How was your safety or the safety of others put at risk? Yes. Car stopped in the middle of the road. No warning light until after Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer confirmed power inverter module needs to be replaced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle is at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights until after the incident. No other symptoms
Mfg Campaign: 11636476
Recall Date: Jan 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
battery dies when plugged in and charged past 100%
Corrective Action:
battery dies when plugged in and charged past 100%
Additional Notes:
battery dies when plugged in and charged past 100%
Mfg Campaign: 11635512
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Corrective Action:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Additional Notes:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Mfg Campaign: 11634102
Recall Date: Jan 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Corrective Action:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Additional Notes:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Mfg Campaign: 11634102
Recall Date: Jan 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Corrective Action:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Additional Notes:
Upon reaching about 60 MPH on the freeway, the vehicle suddenly began to shake violently, severely reducing my ability to steer and control the vehicle. After quickly (and dangerously) reducing my speed, it stopped, but it occurred again two more times. I pulled over and turned the car off, did a quick inspection and found nothing out of order. When I resumed my trip, the problem did not occur again. After getting home, I searched the Internet and found out that my Jeep suffered from what is called the "Death Wobble". Apparently, Jeep has known about the problem for years and has not corrected this dangerous and scary defect.
Mfg Campaign: 11634102
Recall Date: Jan 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Jeep Wrangler. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that after several attempts, the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,000.
Corrective Action:
The contact owns a 2024 Jeep Wrangler. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that after several attempts, the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,000.
Additional Notes:
The contact owns a 2024 Jeep Wrangler. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that after several attempts, the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,000.
Mfg Campaign: 11633162
Recall Date: Dec 30, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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