Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: D5B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Consumer Complaints
38 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Corrective Action:
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Additional Notes:
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Mfg Campaign: 11641639
Recall Date: Feb 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Corrective Action:
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Additional Notes:
The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.
Mfg Campaign: 11641639
Recall Date: Feb 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Corrective Action:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Additional Notes:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Mfg Campaign: 11629046
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Corrective Action:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Additional Notes:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Mfg Campaign: 11629046
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Corrective Action:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Additional Notes:
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
Mfg Campaign: 11629046
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Corrective Action:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Additional Notes:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Mfg Campaign: 11623739
Recall Date: Nov 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Corrective Action:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Additional Notes:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Mfg Campaign: 11623739
Recall Date: Nov 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Corrective Action:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Additional Notes:
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
Mfg Campaign: 11623739
Recall Date: Nov 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Corrective Action:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Additional Notes:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Mfg Campaign: 11622947
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Corrective Action:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Additional Notes:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Mfg Campaign: 11622947
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Corrective Action:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Additional Notes:
Vibrations in steering and seating despite multiple balancing attempts and new tires
Mfg Campaign: 11622947
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle is one week old from dealership with 382 miles on odometer at time of incident. Driving under normal conditions. Paved city street in dry weather. Vehicle lost engine power and showed the error message on gauge cluster “shift into p”. Accelerator would not work till stopped vehicle in the middle of the road and shifted to park and back to drive gear.
Corrective Action:
Vehicle is one week old from dealership with 382 miles on odometer at time of incident. Driving under normal conditions. Paved city street in dry weather. Vehicle lost engine power and showed the error message on gauge cluster “shift into p”. Accelerator would not work till stopped vehicle in the middle of the road and shifted to park and back to drive gear.
Additional Notes:
Vehicle is one week old from dealership with 382 miles on odometer at time of incident. Driving under normal conditions. Paved city street in dry weather. Vehicle lost engine power and showed the error message on gauge cluster “shift into p”. Accelerator would not work till stopped vehicle in the middle of the road and shifted to park and back to drive gear.
Mfg Campaign: 11622107
Recall Date: Oct 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While sitting at the gas station in park, my feet were on the floor not touching the brake or gas pedal, the wagoneer shifted itself into drive and started driving forward and collided with the parking barrier in front of me.
Corrective Action:
While sitting at the gas station in park, my feet were on the floor not touching the brake or gas pedal, the wagoneer shifted itself into drive and started driving forward and collided with the parking barrier in front of me.
Additional Notes:
While sitting at the gas station in park, my feet were on the floor not touching the brake or gas pedal, the wagoneer shifted itself into drive and started driving forward and collided with the parking barrier in front of me.
Mfg Campaign: 11598629
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Corrective Action:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Additional Notes:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Mfg Campaign: 11595657
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Corrective Action:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Additional Notes:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Mfg Campaign: 11595657
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Corrective Action:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Additional Notes:
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to sit for 30 minutes or so, it will drive again. Obviously a car that shuts off and loses power while driving is a big safety issue. I am unsure if I should drive it again, in case it happens at the wrong time. This has happened on three occasions over the last 350 miles. 5/6/24 5/22/24 6/15/24 The vehicle has spent over thirty days at the dealer. They do not know how to fix it. On 6/15/ 24 one of the owners of the dealership was able to see the mechanical problems 1st hand.
Mfg Campaign: 11595657
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Brand new with 20 miles on the car, drove 120 miles home from the dealership and did not drive hard or aggressively. The car was pouring oil and needed to be towed to the nearest dealer for a blown crank shaft seal.
Corrective Action:
Brand new with 20 miles on the car, drove 120 miles home from the dealership and did not drive hard or aggressively. The car was pouring oil and needed to be towed to the nearest dealer for a blown crank shaft seal.
Additional Notes:
Brand new with 20 miles on the car, drove 120 miles home from the dealership and did not drive hard or aggressively. The car was pouring oil and needed to be towed to the nearest dealer for a blown crank shaft seal.
Mfg Campaign: 11568613
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Brand new with 20 miles on the car, drove 120 miles home from the dealership and did not drive hard or aggressively. The car was pouring oil and needed to be towed to the nearest dealer for a blown crank shaft seal.
Corrective Action:
Brand new with 20 miles on the car, drove 120 miles home from the dealership and did not drive hard or aggressively. The car was pouring oil and needed to be towed to the nearest dealer for a blown crank shaft seal.
Additional Notes:
Brand new with 20 miles on the car, drove 120 miles home from the dealership and did not drive hard or aggressively. The car was pouring oil and needed to be towed to the nearest dealer for a blown crank shaft seal.
Mfg Campaign: 11568613
Recall Date: Jan 29, 2024
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