Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Consumer Complaints
78 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle suddenly lost power and overheated while driving. Had to get towed to the dealership. Dealer advised that the thermostat had failed, which seems to be a common occurrence with these vehicles. Thermostat was replaced but continued to overheat, leading the dealer to suspect the engine was warped and in need of replacement.
Corrective Action:
Vehicle suddenly lost power and overheated while driving. Had to get towed to the dealership. Dealer advised that the thermostat had failed, which seems to be a common occurrence with these vehicles. Thermostat was replaced but continued to overheat, leading the dealer to suspect the engine was warped and in need of replacement.
Additional Notes:
Vehicle suddenly lost power and overheated while driving. Had to get towed to the dealership. Dealer advised that the thermostat had failed, which seems to be a common occurrence with these vehicles. Thermostat was replaced but continued to overheat, leading the dealer to suspect the engine was warped and in need of replacement.
Mfg Campaign: 11667789
Recall Date: Jun 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Corrective Action:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Additional Notes:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Mfg Campaign: 11666783
Recall Date: Jun 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Corrective Action:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Additional Notes:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Mfg Campaign: 11666783
Recall Date: Jun 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Corrective Action:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Additional Notes:
While driving my 2023 Jeep Wagoneer on 12 Jun 2025 I stopped at an intersection preparing to make a right turn. When I took my foot off the brake and prepared to accelerate, the vehicle abruptly turned off and lost all power and control. The instrument cluster said to shift to park in order to restart. I was able to restart the vehicle and drove it immediately to the Jeep dealership service. The dealership immediately scanned it, but was unable to diagnose the issue. We drove the vehicle back to our home and are now afraid to drive it due to concern over the vehicle shutting down while driving.
Mfg Campaign: 11666783
Recall Date: Jun 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Corrective Action:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Additional Notes:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Mfg Campaign: 11658748
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Corrective Action:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Additional Notes:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Mfg Campaign: 11658748
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Corrective Action:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Additional Notes:
The wagoneer while driving twice has shut off, gone into park, and emergency break turned on. The problem is shutting off on its own while driving. This could cause a wreck obviously if happens at a higher rate of speed. Thankfully both times I was at about 5-10mph and nobody was behind me.
Mfg Campaign: 11658748
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Corrective Action:
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Additional Notes:
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Mfg Campaign: 11658667
Recall Date: May 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Corrective Action:
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Additional Notes:
The car randomly loses communication with power steering module and locks the steering column. This car has been in shop 6 times for it happening. Creates very unsafe situation as I’m unable to steer car to safety.
Mfg Campaign: 11658667
Recall Date: May 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Corrective Action:
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Additional Notes:
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Mfg Campaign: 11656607
Recall Date: Apr 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Corrective Action:
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Additional Notes:
While driving, coming to a stop & starting from full stop at lights, car shut itself down. After 6 separate events it happened whislt in motion. Exvept this time it engaged the E break, park break, killed power steering, locked the steering wheel, reset all systems and put itself in park. ALL WHILE TRAVELLING AT 25mph. The vehicle jacknifed and bodilly injury sustained by driver.
Mfg Campaign: 11656607
Recall Date: Apr 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On April 5th, vehicle overheated while driving in city traffic. I was able to pull to side of road where vehicle shut itself off. Prior to this event I noticed sluggish engine response and ac had stopped blowing cold air. I waited about 5-10 minutes and restarted vehicle. Sat at idle for 5 minutes with out any warnings or previous indications of an issue. Then received momentary warning of low oil pressure. I shut vehicle off and had it towed to dealership. Dealership was able recreate problem during diagnosis drive. Identified faulty thermostat. The dealership stated 3 wagoners were ahead of me with similar issues and are waiting on parts. The dealership is limited on how many thermostats they can order per week. Based on parts and labor timeline I will likely be without vehicle for 3-4 weeks.
Corrective Action:
On April 5th, vehicle overheated while driving in city traffic. I was able to pull to side of road where vehicle shut itself off. Prior to this event I noticed sluggish engine response and ac had stopped blowing cold air. I waited about 5-10 minutes and restarted vehicle. Sat at idle for 5 minutes with out any warnings or previous indications of an issue. Then received momentary warning of low oil pressure. I shut vehicle off and had it towed to dealership. Dealership was able recreate problem during diagnosis drive. Identified faulty thermostat. The dealership stated 3 wagoners were ahead of me with similar issues and are waiting on parts. The dealership is limited on how many thermostats they can order per week. Based on parts and labor timeline I will likely be without vehicle for 3-4 weeks.
Additional Notes:
On April 5th, vehicle overheated while driving in city traffic. I was able to pull to side of road where vehicle shut itself off. Prior to this event I noticed sluggish engine response and ac had stopped blowing cold air. I waited about 5-10 minutes and restarted vehicle. Sat at idle for 5 minutes with out any warnings or previous indications of an issue. Then received momentary warning of low oil pressure. I shut vehicle off and had it towed to dealership. Dealership was able recreate problem during diagnosis drive. Identified faulty thermostat. The dealership stated 3 wagoners were ahead of me with similar issues and are waiting on parts. The dealership is limited on how many thermostats they can order per week. Based on parts and labor timeline I will likely be without vehicle for 3-4 weeks.
Mfg Campaign: 11654570
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Corrective Action:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Additional Notes:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Mfg Campaign: 11649305
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Corrective Action:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Additional Notes:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Mfg Campaign: 11649305
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Corrective Action:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Additional Notes:
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and brake light came on with a red exclamation point and I was unable to barely move the wheel and had to continue another mile until highway exit. If the highway curbed could have been deadly. Towed it to Jeep and they said upon checking it all looks good. Now I’m suppose to drive my five kids around and hope that never happens again with no explanation from dealer on what exactly caused it.
Mfg Campaign: 11649305
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle overheated to 261 degrees F, stated oil pressure was low, alarms were chiming and flashing, so vehicle was pulled off road and turned off. I was only about 3 minutes from our dealership, so I turned it back on after 30 minutes, temperatures seemed okay, let it idle for 20 minutes, and attempted to drive to the dealership. Within 30 seconds of being back on the road, the vehicle overheated again. I turned off the road attempting to get into a parking lot where I would have the vehicle towed from, and the vehicle shut itself down when I attempted to leave the stop sign, and rolled me into the middle of the intersection and stopped, leaving me openly vulnerable to collision with oncoming traffic. After about 1 minute, the vehicle allowed me to restart it and accelerate enough to get myself out of the intersection and into a parking lot where the vehicle was towed from.
Corrective Action:
Vehicle overheated to 261 degrees F, stated oil pressure was low, alarms were chiming and flashing, so vehicle was pulled off road and turned off. I was only about 3 minutes from our dealership, so I turned it back on after 30 minutes, temperatures seemed okay, let it idle for 20 minutes, and attempted to drive to the dealership. Within 30 seconds of being back on the road, the vehicle overheated again. I turned off the road attempting to get into a parking lot where I would have the vehicle towed from, and the vehicle shut itself down when I attempted to leave the stop sign, and rolled me into the middle of the intersection and stopped, leaving me openly vulnerable to collision with oncoming traffic. After about 1 minute, the vehicle allowed me to restart it and accelerate enough to get myself out of the intersection and into a parking lot where the vehicle was towed from.
Additional Notes:
Vehicle overheated to 261 degrees F, stated oil pressure was low, alarms were chiming and flashing, so vehicle was pulled off road and turned off. I was only about 3 minutes from our dealership, so I turned it back on after 30 minutes, temperatures seemed okay, let it idle for 20 minutes, and attempted to drive to the dealership. Within 30 seconds of being back on the road, the vehicle overheated again. I turned off the road attempting to get into a parking lot where I would have the vehicle towed from, and the vehicle shut itself down when I attempted to leave the stop sign, and rolled me into the middle of the intersection and stopped, leaving me openly vulnerable to collision with oncoming traffic. After about 1 minute, the vehicle allowed me to restart it and accelerate enough to get myself out of the intersection and into a parking lot where the vehicle was towed from.
Mfg Campaign: 11646242
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Corrective Action:
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Additional Notes:
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Mfg Campaign: 11646254
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Corrective Action:
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Additional Notes:
Immediately after getting off of the expressway on the drive to work, there is a stop light at the intersection of city streets. While sitting at the stop light, foot on the brake, the vehicle stopped running, the brake pedal went to the floor, and the Service Power Steering warning screen was flashing and chiming. I immediately put my hazard lights on to warn oncoming traffic that I wouldn't be proceeding, because at that point the light changed to green and people behind me were letting off their brakes and rolling forward. After about 45 seconds to 1 minute, the vehicle showed a screen that said to place foot on brake and press ignition to start the vehicle. I was able to start the vehicle again, but the power steering warning light was still on. I had the vehicle towed from the street parking near my job. If the incident had happened 45 seconds prior, I'd have been still on the expressway in heavy rush hour traffic and would have been hit if my vehicle came to a dead stop or lost brake or steering control with no prior warning. The vehicle had just been serviced 2 weeks prior for thermostat failure and stalling, leaving me in an intersection. The latent defects presenting themselves on this vehicle are creating a multitude of near miss safety issues that are being minimized by Stellantis and their "customer care" representatives.
Mfg Campaign: 11646254
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645740
Recall Date: Mar 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645740
Recall Date: Mar 1, 2025
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