Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YA1
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y86
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y79
Recall Date: Nov 10, 2021
Consumer Complaints
259 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Corrective Action:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Additional Notes:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Mfg Campaign: 11654520
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Corrective Action:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Additional Notes:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Mfg Campaign: 11654520
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Corrective Action:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Additional Notes:
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Mfg Campaign: 11654520
Recall Date: Apr 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Corrective Action:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Additional Notes:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Mfg Campaign: 11653387
Recall Date: Apr 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Corrective Action:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Additional Notes:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Mfg Campaign: 11653387
Recall Date: Apr 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Corrective Action:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Additional Notes:
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Mfg Campaign: 11653387
Recall Date: Apr 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Corrective Action:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Additional Notes:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Mfg Campaign: 11653121
Recall Date: Apr 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Corrective Action:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Additional Notes:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Mfg Campaign: 11653121
Recall Date: Apr 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Corrective Action:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Additional Notes:
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Mfg Campaign: 11653121
Recall Date: Apr 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found that many other Jeep Wagoneer owners are reporting the same problem, which suggests this may be a common issue. I’m seeking a thorough inspection and a more definitive diagnosis, as the situation not only affects performance but also raises safety concerns.
Corrective Action:
I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found that many other Jeep Wagoneer owners are reporting the same problem, which suggests this may be a common issue. I’m seeking a thorough inspection and a more definitive diagnosis, as the situation not only affects performance but also raises safety concerns.
Additional Notes:
I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found that many other Jeep Wagoneer owners are reporting the same problem, which suggests this may be a common issue. I’m seeking a thorough inspection and a more definitive diagnosis, as the situation not only affects performance but also raises safety concerns.
Mfg Campaign: 11652660
Recall Date: Apr 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Corrective Action:
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Additional Notes:
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Mfg Campaign: 11650400
Recall Date: Mar 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Corrective Action:
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Additional Notes:
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Mfg Campaign: 11650400
Recall Date: Mar 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
on 2 occasions, the car has shut down at a stop and killed the engine. Car had to be placed in park and restarted. Most recently, the car suddenly shut off while moving. The control panel flashed low battery and shut down systems. It disabled the power steering and shut down all power including the engine, thankfully this didn't cause an accident, but would have been a very dangerous situation if traveling at higher speed . Car couldn't be restarted, when trying to it would shift itself from drive to park and die again. After about 30 minutes, the car started when jumped. All gauges read correctly and didn't indicate any low battery issues. When in for service approximately 2 weeks ago, dying at a stop was discussed with the dealer and they said they weren't aware of any issues and would need to keep the car for potentially weeks to diagnose the issue. That issue was is far less severe than dying while moving. Attempting to get in for service ASAP. Looks like there is already an open investigation into the issue.
Corrective Action:
on 2 occasions, the car has shut down at a stop and killed the engine. Car had to be placed in park and restarted. Most recently, the car suddenly shut off while moving. The control panel flashed low battery and shut down systems. It disabled the power steering and shut down all power including the engine, thankfully this didn't cause an accident, but would have been a very dangerous situation if traveling at higher speed . Car couldn't be restarted, when trying to it would shift itself from drive to park and die again. After about 30 minutes, the car started when jumped. All gauges read correctly and didn't indicate any low battery issues. When in for service approximately 2 weeks ago, dying at a stop was discussed with the dealer and they said they weren't aware of any issues and would need to keep the car for potentially weeks to diagnose the issue. That issue was is far less severe than dying while moving. Attempting to get in for service ASAP. Looks like there is already an open investigation into the issue.
Additional Notes:
on 2 occasions, the car has shut down at a stop and killed the engine. Car had to be placed in park and restarted. Most recently, the car suddenly shut off while moving. The control panel flashed low battery and shut down systems. It disabled the power steering and shut down all power including the engine, thankfully this didn't cause an accident, but would have been a very dangerous situation if traveling at higher speed . Car couldn't be restarted, when trying to it would shift itself from drive to park and die again. After about 30 minutes, the car started when jumped. All gauges read correctly and didn't indicate any low battery issues. When in for service approximately 2 weeks ago, dying at a stop was discussed with the dealer and they said they weren't aware of any issues and would need to keep the car for potentially weeks to diagnose the issue. That issue was is far less severe than dying while moving. Attempting to get in for service ASAP. Looks like there is already an open investigation into the issue.
Mfg Campaign: 11648783
Recall Date: Mar 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Corrective Action:
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Additional Notes:
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Mfg Campaign: 11647189
Recall Date: Mar 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Corrective Action:
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Additional Notes:
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Mfg Campaign: 11647189
Recall Date: Mar 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle wouldn't start once i started it the start stop light warning lamp illuminated. When i got to the redlight it stopped and shut off. I had the battery checked and it was ok but the auxilary battery was drained. I had the software updated a couple months back on a recall. It has a TSB u0485-00 that may be the problem. Stellantis has several star online pubs about it. They say since it had 36600 miles and was in Canada first for 10000 miles they won't fix it the cost is mine unless there is a recall. They said they has been hundreds of people with the problem but not enough for the recall.
Corrective Action:
The vehicle wouldn't start once i started it the start stop light warning lamp illuminated. When i got to the redlight it stopped and shut off. I had the battery checked and it was ok but the auxilary battery was drained. I had the software updated a couple months back on a recall. It has a TSB u0485-00 that may be the problem. Stellantis has several star online pubs about it. They say since it had 36600 miles and was in Canada first for 10000 miles they won't fix it the cost is mine unless there is a recall. They said they has been hundreds of people with the problem but not enough for the recall.
Additional Notes:
The vehicle wouldn't start once i started it the start stop light warning lamp illuminated. When i got to the redlight it stopped and shut off. I had the battery checked and it was ok but the auxilary battery was drained. I had the software updated a couple months back on a recall. It has a TSB u0485-00 that may be the problem. Stellantis has several star online pubs about it. They say since it had 36600 miles and was in Canada first for 10000 miles they won't fix it the cost is mine unless there is a recall. They said they has been hundreds of people with the problem but not enough for the recall.
Mfg Campaign: 11644088
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Jeep Wagoneer. The contact stated while parking the vehicle in the contact's residential driveway, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that an unknown warning light was illuminated. The contact stated the vehicle went through the backyard and crashed into the kid's wooden play set. The contact's wife was an occupant in the vehicle when the failure occurred. A police report was filed. The vehicle was towed to the local police department for inspection. The vehicle damage had not been accessed. The contact's wife suffered anxiety as a result of the failure. The vehicle was later towed to the dealer where it was diagnosed as catastrophic brake failure. The contact was advised that the service brake control unit needed to be replaced. The vehicle was repaired, however the contact was informed that the vehicle needed to be inspected by the corporate inspector before it could be released. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2022 Jeep Wagoneer. The contact stated while parking the vehicle in the contact's residential driveway, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that an unknown warning light was illuminated. The contact stated the vehicle went through the backyard and crashed into the kid's wooden play set. The contact's wife was an occupant in the vehicle when the failure occurred. A police report was filed. The vehicle was towed to the local police department for inspection. The vehicle damage had not been accessed. The contact's wife suffered anxiety as a result of the failure. The vehicle was later towed to the dealer where it was diagnosed as catastrophic brake failure. The contact was advised that the service brake control unit needed to be replaced. The vehicle was repaired, however the contact was informed that the vehicle needed to be inspected by the corporate inspector before it could be released. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2022 Jeep Wagoneer. The contact stated while parking the vehicle in the contact's residential driveway, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that an unknown warning light was illuminated. The contact stated the vehicle went through the backyard and crashed into the kid's wooden play set. The contact's wife was an occupant in the vehicle when the failure occurred. A police report was filed. The vehicle was towed to the local police department for inspection. The vehicle damage had not been accessed. The contact's wife suffered anxiety as a result of the failure. The vehicle was later towed to the dealer where it was diagnosed as catastrophic brake failure. The contact was advised that the service brake control unit needed to be replaced. The vehicle was repaired, however the contact was informed that the vehicle needed to be inspected by the corporate inspector before it could be released. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Mfg Campaign: 11642827
Recall Date: Feb 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Corrective Action:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Additional Notes:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Mfg Campaign: 11639033
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Corrective Action:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Additional Notes:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Mfg Campaign: 11639033
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Corrective Action:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Additional Notes:
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Mfg Campaign: 11639033
Recall Date: Jan 28, 2025
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