Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YA1
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y86
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y79
Recall Date: Nov 10, 2021
Consumer Complaints
259 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
At two thousand miles the power steering went dead. Limped it home as I was told it would be difficult to drive but not unmanageable. Once I drove 35 miles home the dealership said bring it in and we can get you a loaner. On driving to the dealership the power steering turned on for half a second. Luckily wasn’t applying a ton of force to turn the wheel and it just made me swerve half way in the ditch. Had I been going fast we would of been upside down in the ditch or worse.
Corrective Action:
At two thousand miles the power steering went dead. Limped it home as I was told it would be difficult to drive but not unmanageable. Once I drove 35 miles home the dealership said bring it in and we can get you a loaner. On driving to the dealership the power steering turned on for half a second. Luckily wasn’t applying a ton of force to turn the wheel and it just made me swerve half way in the ditch. Had I been going fast we would of been upside down in the ditch or worse.
Additional Notes:
At two thousand miles the power steering went dead. Limped it home as I was told it would be difficult to drive but not unmanageable. Once I drove 35 miles home the dealership said bring it in and we can get you a loaner. On driving to the dealership the power steering turned on for half a second. Luckily wasn’t applying a ton of force to turn the wheel and it just made me swerve half way in the ditch. Had I been going fast we would of been upside down in the ditch or worse.
Mfg Campaign: 11475299
Recall Date: Jul 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle had one warning light about tire pressure. Tire pressure tested fine. Began to drive. 30 minutes later every light on the dash lit up and vehicle stopped in an intersection and almost caused multiple accidents. Vehicle was finally towed by police and after a month in the shop they said it was a dead battery. But it died while the vehicle was driving and alternator should have been charging it.
Corrective Action:
Vehicle had one warning light about tire pressure. Tire pressure tested fine. Began to drive. 30 minutes later every light on the dash lit up and vehicle stopped in an intersection and almost caused multiple accidents. Vehicle was finally towed by police and after a month in the shop they said it was a dead battery. But it died while the vehicle was driving and alternator should have been charging it.
Additional Notes:
Vehicle had one warning light about tire pressure. Tire pressure tested fine. Began to drive. 30 minutes later every light on the dash lit up and vehicle stopped in an intersection and almost caused multiple accidents. Vehicle was finally towed by police and after a month in the shop they said it was a dead battery. But it died while the vehicle was driving and alternator should have been charging it.
Mfg Campaign: 11475361
Recall Date: Jul 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering quit working and the service lane departure light came on. The 4 wheel drive will sometimes come on for no reason.
Corrective Action:
The power steering quit working and the service lane departure light came on. The 4 wheel drive will sometimes come on for no reason.
Additional Notes:
The power steering quit working and the service lane departure light came on. The 4 wheel drive will sometimes come on for no reason.
Mfg Campaign: 11473717
Recall Date: Jul 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Corrective Action:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Additional Notes:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Mfg Campaign: 11471910
Recall Date: Jun 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Corrective Action:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Additional Notes:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Mfg Campaign: 11471910
Recall Date: Jun 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Corrective Action:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Additional Notes:
Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.
Mfg Campaign: 11471910
Recall Date: Jun 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 6/9/22, we drove for a total of 3 hours, over 200 miles During the drive, the entire console went out and rebooted twice. We were on the freeway driving at high speed when this happened. The next morning, we go to start the vehicle, the battery was completely drained. Dealership claims the lights were left on, but it wasn't. This is the fifth time the car has been at the dealership for battery/ electrical issues. When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. This could have caused an accident as we didn't have any electrical input on the dash and console. The dealership didn't try to replicate the problem. They simply re-charged the battery and told us the vehicle was fixed again. We've contacted Chrysler corporate with this issue and there's an open case regarding these serious safety issues. The local police are aware of this issue as this is an ongoing issue with the vehicle and our safety was at risk.
Corrective Action:
On 6/9/22, we drove for a total of 3 hours, over 200 miles During the drive, the entire console went out and rebooted twice. We were on the freeway driving at high speed when this happened. The next morning, we go to start the vehicle, the battery was completely drained. Dealership claims the lights were left on, but it wasn't. This is the fifth time the car has been at the dealership for battery/ electrical issues. When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. This could have caused an accident as we didn't have any electrical input on the dash and console. The dealership didn't try to replicate the problem. They simply re-charged the battery and told us the vehicle was fixed again. We've contacted Chrysler corporate with this issue and there's an open case regarding these serious safety issues. The local police are aware of this issue as this is an ongoing issue with the vehicle and our safety was at risk.
Additional Notes:
On 6/9/22, we drove for a total of 3 hours, over 200 miles During the drive, the entire console went out and rebooted twice. We were on the freeway driving at high speed when this happened. The next morning, we go to start the vehicle, the battery was completely drained. Dealership claims the lights were left on, but it wasn't. This is the fifth time the car has been at the dealership for battery/ electrical issues. When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. This could have caused an accident as we didn't have any electrical input on the dash and console. The dealership didn't try to replicate the problem. They simply re-charged the battery and told us the vehicle was fixed again. We've contacted Chrysler corporate with this issue and there's an open case regarding these serious safety issues. The local police are aware of this issue as this is an ongoing issue with the vehicle and our safety was at risk.
Mfg Campaign: 11470102
Recall Date: Jun 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 4/19/22, the car was driven for more than 175 miles from Bozeman, MT to Sheridan, MT and back. We started the car up on 4/21/22 and the battery was dead. The dealership has claimed that we needed to drive the car longer distances in order to charge the battery fully. This is not the case as we drove it for a long period of time and the battery still died. The dealership, Billion Auto Group refuses to give us a new battery because they have told us that the battery was not able to be replaced by their warranty guidelines. This is the fourth time the car has been in the dealership for the same issue. There is an inherent safety risk if we were not near a dealership to come and jump the vehicle to get the car back to driving condition to be then driven to the dealership for repair. This is a KNOWN issue and Chrysler refuses to change out the battery or buy the car back. It is a lemon car under Montana law. Ref: Technical Service Bulletins https://www.arfc.org/technical-service-bulletins/2022/jeep/grand_wagoneer/bulletin.html
Corrective Action:
On 4/19/22, the car was driven for more than 175 miles from Bozeman, MT to Sheridan, MT and back. We started the car up on 4/21/22 and the battery was dead. The dealership has claimed that we needed to drive the car longer distances in order to charge the battery fully. This is not the case as we drove it for a long period of time and the battery still died. The dealership, Billion Auto Group refuses to give us a new battery because they have told us that the battery was not able to be replaced by their warranty guidelines. This is the fourth time the car has been in the dealership for the same issue. There is an inherent safety risk if we were not near a dealership to come and jump the vehicle to get the car back to driving condition to be then driven to the dealership for repair. This is a KNOWN issue and Chrysler refuses to change out the battery or buy the car back. It is a lemon car under Montana law. Ref: Technical Service Bulletins https://www.arfc.org/technical-service-bulletins/2022/jeep/grand_wagoneer/bulletin.html
Additional Notes:
On 4/19/22, the car was driven for more than 175 miles from Bozeman, MT to Sheridan, MT and back. We started the car up on 4/21/22 and the battery was dead. The dealership has claimed that we needed to drive the car longer distances in order to charge the battery fully. This is not the case as we drove it for a long period of time and the battery still died. The dealership, Billion Auto Group refuses to give us a new battery because they have told us that the battery was not able to be replaced by their warranty guidelines. This is the fourth time the car has been in the dealership for the same issue. There is an inherent safety risk if we were not near a dealership to come and jump the vehicle to get the car back to driving condition to be then driven to the dealership for repair. This is a KNOWN issue and Chrysler refuses to change out the battery or buy the car back. It is a lemon car under Montana law. Ref: Technical Service Bulletins https://www.arfc.org/technical-service-bulletins/2022/jeep/grand_wagoneer/bulletin.html
Mfg Campaign: 11470106
Recall Date: Jun 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While accelerating the vehicle lost power and didn’t respond to the gas pedal. Warning lights began to flash and beep.
Corrective Action:
While accelerating the vehicle lost power and didn’t respond to the gas pedal. Warning lights began to flash and beep.
Additional Notes:
While accelerating the vehicle lost power and didn’t respond to the gas pedal. Warning lights began to flash and beep.
Mfg Campaign: 11464734
Recall Date: May 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering went out while moving down my driveway. Went out & was then unable to move the car forwards or backwards or turn wheels.
Corrective Action:
Power steering went out while moving down my driveway. Went out & was then unable to move the car forwards or backwards or turn wheels.
Additional Notes:
Power steering went out while moving down my driveway. Went out & was then unable to move the car forwards or backwards or turn wheels.
Mfg Campaign: 11464261
Recall Date: May 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Corrective Action:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Additional Notes:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Mfg Campaign: 11461327
Recall Date: Apr 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Corrective Action:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Additional Notes:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Mfg Campaign: 11461327
Recall Date: Apr 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Corrective Action:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Additional Notes:
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
Mfg Campaign: 11461327
Recall Date: Apr 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 2 separate occasions this brand new vehicle has messed up. One in February with 3000 miles and again, same issue in April, with 6000 miles. It seems to be a 4 wheel drive issue. The back wheel will lock down when attempting to make sharp turns.
Corrective Action:
On 2 separate occasions this brand new vehicle has messed up. One in February with 3000 miles and again, same issue in April, with 6000 miles. It seems to be a 4 wheel drive issue. The back wheel will lock down when attempting to make sharp turns.
Additional Notes:
On 2 separate occasions this brand new vehicle has messed up. One in February with 3000 miles and again, same issue in April, with 6000 miles. It seems to be a 4 wheel drive issue. The back wheel will lock down when attempting to make sharp turns.
Mfg Campaign: 11461089
Recall Date: Apr 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Corrective Action:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Additional Notes:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Mfg Campaign: 11449056
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Corrective Action:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Additional Notes:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Mfg Campaign: 11449056
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Corrective Action:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Additional Notes:
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn’t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I’m currently in a loaner
Mfg Campaign: 11449056
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, 4WD low engaged. Would not disengage. Had to take it to the dealer with 700 miles on it. They reset the Drive Train Control Module. Jeep claims it needs a software update but it's not out yet. These vehicles are dangerous to drive in this condition.
Corrective Action:
While driving, 4WD low engaged. Would not disengage. Had to take it to the dealer with 700 miles on it. They reset the Drive Train Control Module. Jeep claims it needs a software update but it's not out yet. These vehicles are dangerous to drive in this condition.
Additional Notes:
While driving, 4WD low engaged. Would not disengage. Had to take it to the dealer with 700 miles on it. They reset the Drive Train Control Module. Jeep claims it needs a software update but it's not out yet. These vehicles are dangerous to drive in this condition.
Mfg Campaign: 11447648
Recall Date: Jan 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At around 800 miles several warning lights turn on regarding servicing 4WD system and the vehicle became stuck in 4LO. The rear differential and transfer case were shot already and was told from dealer the cause was a control module but they had no update or fix for the module yet. Vehicle was not able to be driven without further damage until repaired. Going on 3 weeks without brand new vehicle.
Corrective Action:
At around 800 miles several warning lights turn on regarding servicing 4WD system and the vehicle became stuck in 4LO. The rear differential and transfer case were shot already and was told from dealer the cause was a control module but they had no update or fix for the module yet. Vehicle was not able to be driven without further damage until repaired. Going on 3 weeks without brand new vehicle.
Additional Notes:
At around 800 miles several warning lights turn on regarding servicing 4WD system and the vehicle became stuck in 4LO. The rear differential and transfer case were shot already and was told from dealer the cause was a control module but they had no update or fix for the module yet. Vehicle was not able to be driven without further damage until repaired. Going on 3 weeks without brand new vehicle.
Mfg Campaign: 11446435
Recall Date: Jan 6, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025