Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radio screen has completely gone out. The inability to use the backup camera causes safety concerns.
Corrective Action:
Radio screen has completely gone out. The inability to use the backup camera causes safety concerns.
Additional Notes:
Radio screen has completely gone out. The inability to use the backup camera causes safety concerns.
Mfg Campaign: 11675566
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The information screen, which displays the backup camera and everything else that the car does, from radio to climate control, glitches and then goes black. From what I’ve seen on the internet, this is a widespread problem and, since it deals with the backup camera, is directly safety related.
Corrective Action:
The information screen, which displays the backup camera and everything else that the car does, from radio to climate control, glitches and then goes black. From what I’ve seen on the internet, this is a widespread problem and, since it deals with the backup camera, is directly safety related.
Additional Notes:
The information screen, which displays the backup camera and everything else that the car does, from radio to climate control, glitches and then goes black. From what I’ve seen on the internet, this is a widespread problem and, since it deals with the backup camera, is directly safety related.
Mfg Campaign: 11675473
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Corrective Action:
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Additional Notes:
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Mfg Campaign: 11673477
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Corrective Action:
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Additional Notes:
Just had the engine replaced for the oil consumption done in 2022. They did not replace the motor mounts at that point. But now they are saying those are leaking and my fuel pump has also gone out.
Mfg Campaign: 11673477
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio touch screen is now half black/out.
Corrective Action:
Radio touch screen is now half black/out.
Additional Notes:
Radio touch screen is now half black/out.
Mfg Campaign: 11666531
Recall Date: Jun 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
Corrective Action:
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
Additional Notes:
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
Mfg Campaign: 11662772
Recall Date: May 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
Corrective Action:
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
Additional Notes:
Driver side rear tail light assembly ground wire burned up and caused the tail light assembly to stop working. Replaced tail light assembly and wiring harness. This is a common failure on the jeep renegades and should be recalled due to safety.
Mfg Campaign: 11662772
Recall Date: May 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Skylight has never worked properly since we bought my 2018 jeep renegade . It worked very slowly closing in the beginning so they lubricanted it and it worked for maybe a year before it started not fully opening before closing then fully opening and not closing .. Again I was told a lubrication issue But when I confronted that they just done the lubricant last year, they now say the only fix is to totally replace the entire skylight at ungodly cost to me not them.. That’s ridiculous.. I have read so many other owners that are having the same issue and the fact that they have found that there are parts to repair this problem but no one want to do so being the dealership just want to replace the entire skylight after they charge you ungodly cost to tell you they can’t fix it just replace it.. What will it take for Jeep to step up and do these repairs for its owners .. I love my jeep Renegade and hate to have a skylight I paid more to have not work .. I’ve owned my Renegade since June 2019 a gift from my husband. But knowing we paid for something we can’t use without added expenses that they can’t guarantee and want guarantee because they are replacing the entire skylight with another skylight that has the same problem .. I get it.. But we are just asking for Jeep to make repairs to the problem that they are well aware of for years now so we who own and love our Renegade can completely enjoy all the features we paid for..
Corrective Action:
My Skylight has never worked properly since we bought my 2018 jeep renegade . It worked very slowly closing in the beginning so they lubricanted it and it worked for maybe a year before it started not fully opening before closing then fully opening and not closing .. Again I was told a lubrication issue But when I confronted that they just done the lubricant last year, they now say the only fix is to totally replace the entire skylight at ungodly cost to me not them.. That’s ridiculous.. I have read so many other owners that are having the same issue and the fact that they have found that there are parts to repair this problem but no one want to do so being the dealership just want to replace the entire skylight after they charge you ungodly cost to tell you they can’t fix it just replace it.. What will it take for Jeep to step up and do these repairs for its owners .. I love my jeep Renegade and hate to have a skylight I paid more to have not work .. I’ve owned my Renegade since June 2019 a gift from my husband. But knowing we paid for something we can’t use without added expenses that they can’t guarantee and want guarantee because they are replacing the entire skylight with another skylight that has the same problem .. I get it.. But we are just asking for Jeep to make repairs to the problem that they are well aware of for years now so we who own and love our Renegade can completely enjoy all the features we paid for..
Additional Notes:
My Skylight has never worked properly since we bought my 2018 jeep renegade . It worked very slowly closing in the beginning so they lubricanted it and it worked for maybe a year before it started not fully opening before closing then fully opening and not closing .. Again I was told a lubrication issue But when I confronted that they just done the lubricant last year, they now say the only fix is to totally replace the entire skylight at ungodly cost to me not them.. That’s ridiculous.. I have read so many other owners that are having the same issue and the fact that they have found that there are parts to repair this problem but no one want to do so being the dealership just want to replace the entire skylight after they charge you ungodly cost to tell you they can’t fix it just replace it.. What will it take for Jeep to step up and do these repairs for its owners .. I love my jeep Renegade and hate to have a skylight I paid more to have not work .. I’ve owned my Renegade since June 2019 a gift from my husband. But knowing we paid for something we can’t use without added expenses that they can’t guarantee and want guarantee because they are replacing the entire skylight with another skylight that has the same problem .. I get it.. But we are just asking for Jeep to make repairs to the problem that they are well aware of for years now so we who own and love our Renegade can completely enjoy all the features we paid for..
Mfg Campaign: 11661839
Recall Date: May 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
Corrective Action:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
Additional Notes:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
Mfg Campaign: 11657364
Recall Date: Apr 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
Corrective Action:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
Additional Notes:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic
Mfg Campaign: 11657364
Recall Date: Apr 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that after his daughter had driven the vehicle, parked, and powered off, 7 hours later, the interior passenger side panel of the door was engulfed in flames, which had by that time blackened the glass. The driver's boyfriend witnessed the flames originating from the glove compartment and attempted to extinguish the fire by hand, which failed but resulted in him sustaining injury to his right hand. The boyfriend was eventually able to extinguish the flames by disconnecting the battery. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was not filed, but injuries were reported. The driver's boyfriend later transported himself to an area hospital and was treated for minor burns to his right hand. The manufacturer was notified of the failure, a case was opened, and the contact was informed that the manufacturer intended to send an investigator to inspect the vehicle at the tow yard. The contact was later informed that a manufacturing defect was not deemed the cause of the fire and that he would receive no further assistance. The failure mileage was 47,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that after his daughter had driven the vehicle, parked, and powered off, 7 hours later, the interior passenger side panel of the door was engulfed in flames, which had by that time blackened the glass. The driver's boyfriend witnessed the flames originating from the glove compartment and attempted to extinguish the fire by hand, which failed but resulted in him sustaining injury to his right hand. The boyfriend was eventually able to extinguish the flames by disconnecting the battery. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was not filed, but injuries were reported. The driver's boyfriend later transported himself to an area hospital and was treated for minor burns to his right hand. The manufacturer was notified of the failure, a case was opened, and the contact was informed that the manufacturer intended to send an investigator to inspect the vehicle at the tow yard. The contact was later informed that a manufacturing defect was not deemed the cause of the fire and that he would receive no further assistance. The failure mileage was 47,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that after his daughter had driven the vehicle, parked, and powered off, 7 hours later, the interior passenger side panel of the door was engulfed in flames, which had by that time blackened the glass. The driver's boyfriend witnessed the flames originating from the glove compartment and attempted to extinguish the fire by hand, which failed but resulted in him sustaining injury to his right hand. The boyfriend was eventually able to extinguish the flames by disconnecting the battery. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was not filed, but injuries were reported. The driver's boyfriend later transported himself to an area hospital and was treated for minor burns to his right hand. The manufacturer was notified of the failure, a case was opened, and the contact was informed that the manufacturer intended to send an investigator to inspect the vehicle at the tow yard. The contact was later informed that a manufacturing defect was not deemed the cause of the fire and that he would receive no further assistance. The failure mileage was 47,000.
Mfg Campaign: 11656613
Recall Date: Apr 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving in traffic and it was bumper to bumper. I had to keep going into first, move a little then stop for several miles. Coming out of the [XXX], heading up the hill, I started to smell burning, the clutch then pinned to the floor and I was stuck in first gear, and the vehicle shut off, not overheating warning, nothing. I was able to start the vehicle after a few moments and then got it t the shoulder, had it towed and I was told the clutch pressure plate was fractured and a whole new transmission would need installed if the flywheel isn't damaged. It wont be serviced until March 28th or 29th and then I will know if a $2500 dollar fix turns into a $5000.00 dollar fix. 54 thousand miles on this and it drove fine in traffic like this before and had no issues with it shifting or anything until this day. They say there is a recall on the Renegade specifically NHTSA20V-124 involving renegades with 6 speed manual transmissions. I couldn't get any help from Chrysler, the recall information center but this information is out on the web. Next is lemon law attorney. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving in traffic and it was bumper to bumper. I had to keep going into first, move a little then stop for several miles. Coming out of the [XXX], heading up the hill, I started to smell burning, the clutch then pinned to the floor and I was stuck in first gear, and the vehicle shut off, not overheating warning, nothing. I was able to start the vehicle after a few moments and then got it t the shoulder, had it towed and I was told the clutch pressure plate was fractured and a whole new transmission would need installed if the flywheel isn't damaged. It wont be serviced until March 28th or 29th and then I will know if a $2500 dollar fix turns into a $5000.00 dollar fix. 54 thousand miles on this and it drove fine in traffic like this before and had no issues with it shifting or anything until this day. They say there is a recall on the Renegade specifically NHTSA20V-124 involving renegades with 6 speed manual transmissions. I couldn't get any help from Chrysler, the recall information center but this information is out on the web. Next is lemon law attorney. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving in traffic and it was bumper to bumper. I had to keep going into first, move a little then stop for several miles. Coming out of the [XXX], heading up the hill, I started to smell burning, the clutch then pinned to the floor and I was stuck in first gear, and the vehicle shut off, not overheating warning, nothing. I was able to start the vehicle after a few moments and then got it t the shoulder, had it towed and I was told the clutch pressure plate was fractured and a whole new transmission would need installed if the flywheel isn't damaged. It wont be serviced until March 28th or 29th and then I will know if a $2500 dollar fix turns into a $5000.00 dollar fix. 54 thousand miles on this and it drove fine in traffic like this before and had no issues with it shifting or anything until this day. They say there is a recall on the Renegade specifically NHTSA20V-124 involving renegades with 6 speed manual transmissions. I couldn't get any help from Chrysler, the recall information center but this information is out on the web. Next is lemon law attorney. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655283
Recall Date: Apr 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning illuminated. The vehicle was towed to the contact’s home. An independent mechanic came to the contact’s home, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning illuminated. The vehicle was towed to the contact’s home. An independent mechanic came to the contact’s home, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning illuminated. The vehicle was towed to the contact’s home. An independent mechanic came to the contact’s home, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Mfg Campaign: 11654103
Recall Date: Apr 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The driver seat belt buckle malfunctioned, the clip will not stay in no matter what. The dealership said the part isn’t available anywhere and is on endless back order without an ETA. As well as they are unsure of what parts are needed as there is an electrical part they confused if it’s needed that is also unavailable anywhere. The jeep/chrysler company itself has also been no help, it has been 3 weeks. I keep getting told the same thing and to “be patient” and that this is not a safety recall, even though the part isn’t available anywhere. The dealership confirmed its malfunction. My safety/risk factor and ability to drive has now been severely impacted as It is illegal and dangerous to drive without a seatbelt, I have not been offered any help or coverage, and I have a newborn baby! There was no forewarning or symptoms of failure beforehand. This has been sudden and infuriating.
Corrective Action:
The driver seat belt buckle malfunctioned, the clip will not stay in no matter what. The dealership said the part isn’t available anywhere and is on endless back order without an ETA. As well as they are unsure of what parts are needed as there is an electrical part they confused if it’s needed that is also unavailable anywhere. The jeep/chrysler company itself has also been no help, it has been 3 weeks. I keep getting told the same thing and to “be patient” and that this is not a safety recall, even though the part isn’t available anywhere. The dealership confirmed its malfunction. My safety/risk factor and ability to drive has now been severely impacted as It is illegal and dangerous to drive without a seatbelt, I have not been offered any help or coverage, and I have a newborn baby! There was no forewarning or symptoms of failure beforehand. This has been sudden and infuriating.
Additional Notes:
The driver seat belt buckle malfunctioned, the clip will not stay in no matter what. The dealership said the part isn’t available anywhere and is on endless back order without an ETA. As well as they are unsure of what parts are needed as there is an electrical part they confused if it’s needed that is also unavailable anywhere. The jeep/chrysler company itself has also been no help, it has been 3 weeks. I keep getting told the same thing and to “be patient” and that this is not a safety recall, even though the part isn’t available anywhere. The dealership confirmed its malfunction. My safety/risk factor and ability to drive has now been severely impacted as It is illegal and dangerous to drive without a seatbelt, I have not been offered any help or coverage, and I have a newborn baby! There was no forewarning or symptoms of failure beforehand. This has been sudden and infuriating.
Mfg Campaign: 11654179
Recall Date: Apr 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
Corrective Action:
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
Additional Notes:
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
Mfg Campaign: 11652205
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
Corrective Action:
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
Additional Notes:
After purchasing a new battery due to multiple issues with a drained battery, when trying to jump the new battery the jeep would not take a jump. The lights came on and indicated multiple issues and the steering wheel became immovable. The jeep will not start and each time if left hooked up will drain fully charged battery.
Mfg Campaign: 11652205
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Truck sputter to start or does not start at all. When I put fuel in my car it doesn't start for two days. Mechanic believes it's fuel system but couldn't be sure since there weren't any codes throwing from his diagnostic machine
Corrective Action:
Truck sputter to start or does not start at all. When I put fuel in my car it doesn't start for two days. Mechanic believes it's fuel system but couldn't be sure since there weren't any codes throwing from his diagnostic machine
Additional Notes:
Truck sputter to start or does not start at all. When I put fuel in my car it doesn't start for two days. Mechanic believes it's fuel system but couldn't be sure since there weren't any codes throwing from his diagnostic machine
Mfg Campaign: 11650973
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine is consuming excessive amount of oil. Specifically, I had an oil change in December 2024 and now in March 2025 I had to add to add 2 quarts and it's just been 3 months and under 1000 miles since the last oil change. How was your safety or the safety of others put at risk? The low oil cause the car to stall sometimes when in a curve and also displays warning on dash to put car in park and restart engine. This is very dangers as we sometimes get stuck in the middle of the road until the car is restarted. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have taken it to the Jeep dealership about 2 years ago for this issue, but they claimed it's normal to have to add oil in between oil changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A warning lamp comes on while driving that says to put the car in park and restart the engine. This issue has been occurring on a daily basis. From my research online, it appears this is a known issue with these engines and should have a recall.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine is consuming excessive amount of oil. Specifically, I had an oil change in December 2024 and now in March 2025 I had to add to add 2 quarts and it's just been 3 months and under 1000 miles since the last oil change. How was your safety or the safety of others put at risk? The low oil cause the car to stall sometimes when in a curve and also displays warning on dash to put car in park and restart engine. This is very dangers as we sometimes get stuck in the middle of the road until the car is restarted. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have taken it to the Jeep dealership about 2 years ago for this issue, but they claimed it's normal to have to add oil in between oil changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A warning lamp comes on while driving that says to put the car in park and restart the engine. This issue has been occurring on a daily basis. From my research online, it appears this is a known issue with these engines and should have a recall.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine is consuming excessive amount of oil. Specifically, I had an oil change in December 2024 and now in March 2025 I had to add to add 2 quarts and it's just been 3 months and under 1000 miles since the last oil change. How was your safety or the safety of others put at risk? The low oil cause the car to stall sometimes when in a curve and also displays warning on dash to put car in park and restart engine. This is very dangers as we sometimes get stuck in the middle of the road until the car is restarted. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have taken it to the Jeep dealership about 2 years ago for this issue, but they claimed it's normal to have to add oil in between oil changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A warning lamp comes on while driving that says to put the car in park and restart the engine. This issue has been occurring on a daily basis. From my research online, it appears this is a known issue with these engines and should have a recall.
Mfg Campaign: 11649457
Recall Date: Mar 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
Corrective Action:
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
Additional Notes:
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
Mfg Campaign: 11648050
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
Corrective Action:
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
Additional Notes:
The entire radio system begins to get white ghost lines which affects the rear back-up camera and rear safety systems, and it also affects the parking brakes when the vehicle is in park or stopped. The use of the radio system is required to do basic maintenance on the vehicle such as brake changes.
Mfg Campaign: 11648050
Recall Date: Mar 13, 2025
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