Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE SHUTS OFF COMPLETELY WHILE DRIVING IF ENGINE OIL SENSOR DETECTS LOW OIL IN ENGINE. THIS HAPPENS WITHOUT WARNING NO MATTER WHERE YOU DRIVING IE (HIGHWAY OR LOCAL ROADS).
Corrective Action:
THE VEHICLE SHUTS OFF COMPLETELY WHILE DRIVING IF ENGINE OIL SENSOR DETECTS LOW OIL IN ENGINE. THIS HAPPENS WITHOUT WARNING NO MATTER WHERE YOU DRIVING IE (HIGHWAY OR LOCAL ROADS).
Additional Notes:
THE VEHICLE SHUTS OFF COMPLETELY WHILE DRIVING IF ENGINE OIL SENSOR DETECTS LOW OIL IN ENGINE. THIS HAPPENS WITHOUT WARNING NO MATTER WHERE YOU DRIVING IE (HIGHWAY OR LOCAL ROADS).
Mfg Campaign: 11076208
Recall Date: Mar 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE SHUTS OFF COMPLETELY WHILE DRIVING IF ENGINE OIL SENSOR DETECTS LOW OIL IN ENGINE. THIS HAPPENS WITHOUT WARNING NO MATTER WHERE YOU DRIVING IE (HIGHWAY OR LOCAL ROADS).
Corrective Action:
THE VEHICLE SHUTS OFF COMPLETELY WHILE DRIVING IF ENGINE OIL SENSOR DETECTS LOW OIL IN ENGINE. THIS HAPPENS WITHOUT WARNING NO MATTER WHERE YOU DRIVING IE (HIGHWAY OR LOCAL ROADS).
Additional Notes:
THE VEHICLE SHUTS OFF COMPLETELY WHILE DRIVING IF ENGINE OIL SENSOR DETECTS LOW OIL IN ENGINE. THIS HAPPENS WITHOUT WARNING NO MATTER WHERE YOU DRIVING IE (HIGHWAY OR LOCAL ROADS).
Mfg Campaign: 11076208
Recall Date: Mar 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE APPEARS TO BE A DESIGN FLAW IN THE 2017 JEEP RENEGADE IN THAT WHEN THE WASHER FLUID IS USED, THE FLUID DRAINS NEXT TO THE AIR INTAKE AND A LARGE AMOUNT OF VAPOR IS DRAWN INTO THE MAIN CABIN. THIS WAS VERIFIED BY A CERTIFIED JEEP DEALER. WASHER SOLVENT FLUID CAN BE POISONOUS AND HARMFUL IF BREATHED IN. THE AMOUNT OF VAPOR DRAWN INTO THE CABIN CAN BE REDUCED BY USING THE RECIRCULATE FUNCTION, BUT SOME STILL LEAKS IN AND WHEN DRIVING IN POOR WEATHER CONDITIONS, OTHER VEHICLES THROW SALT AND OTHER DEBRIS ON YOUR WINDSHIELD CAUSING YOU TO IMMEDIATELY USE THE FLUID TO CLEAR THE WINDSHIELD AND YOU HAVE NO CHOICE BUT TO BREATH HARMFUL VAPORS IN. IN COLD WEATHER, IF YOU SET THE RECIRCULATE FUNCTION ON SO YOU WON'T BREATH THE VAPORS, THEN THE DEFROSTERS WON'T WORK AND YOUR WINDSHIELD CAN FOG OR ICE UP. THIS IS A HEALTH AND/OR DRIVING SAFETY ISSUE THAT NEEDS TO BE RESOLVED OR SOMEONE WILL GET SICK AND/OR HURT.
Corrective Action:
THERE APPEARS TO BE A DESIGN FLAW IN THE 2017 JEEP RENEGADE IN THAT WHEN THE WASHER FLUID IS USED, THE FLUID DRAINS NEXT TO THE AIR INTAKE AND A LARGE AMOUNT OF VAPOR IS DRAWN INTO THE MAIN CABIN. THIS WAS VERIFIED BY A CERTIFIED JEEP DEALER. WASHER SOLVENT FLUID CAN BE POISONOUS AND HARMFUL IF BREATHED IN. THE AMOUNT OF VAPOR DRAWN INTO THE CABIN CAN BE REDUCED BY USING THE RECIRCULATE FUNCTION, BUT SOME STILL LEAKS IN AND WHEN DRIVING IN POOR WEATHER CONDITIONS, OTHER VEHICLES THROW SALT AND OTHER DEBRIS ON YOUR WINDSHIELD CAUSING YOU TO IMMEDIATELY USE THE FLUID TO CLEAR THE WINDSHIELD AND YOU HAVE NO CHOICE BUT TO BREATH HARMFUL VAPORS IN. IN COLD WEATHER, IF YOU SET THE RECIRCULATE FUNCTION ON SO YOU WON'T BREATH THE VAPORS, THEN THE DEFROSTERS WON'T WORK AND YOUR WINDSHIELD CAN FOG OR ICE UP. THIS IS A HEALTH AND/OR DRIVING SAFETY ISSUE THAT NEEDS TO BE RESOLVED OR SOMEONE WILL GET SICK AND/OR HURT.
Additional Notes:
THERE APPEARS TO BE A DESIGN FLAW IN THE 2017 JEEP RENEGADE IN THAT WHEN THE WASHER FLUID IS USED, THE FLUID DRAINS NEXT TO THE AIR INTAKE AND A LARGE AMOUNT OF VAPOR IS DRAWN INTO THE MAIN CABIN. THIS WAS VERIFIED BY A CERTIFIED JEEP DEALER. WASHER SOLVENT FLUID CAN BE POISONOUS AND HARMFUL IF BREATHED IN. THE AMOUNT OF VAPOR DRAWN INTO THE CABIN CAN BE REDUCED BY USING THE RECIRCULATE FUNCTION, BUT SOME STILL LEAKS IN AND WHEN DRIVING IN POOR WEATHER CONDITIONS, OTHER VEHICLES THROW SALT AND OTHER DEBRIS ON YOUR WINDSHIELD CAUSING YOU TO IMMEDIATELY USE THE FLUID TO CLEAR THE WINDSHIELD AND YOU HAVE NO CHOICE BUT TO BREATH HARMFUL VAPORS IN. IN COLD WEATHER, IF YOU SET THE RECIRCULATE FUNCTION ON SO YOU WON'T BREATH THE VAPORS, THEN THE DEFROSTERS WON'T WORK AND YOUR WINDSHIELD CAN FOG OR ICE UP. THIS IS A HEALTH AND/OR DRIVING SAFETY ISSUE THAT NEEDS TO BE RESOLVED OR SOMEONE WILL GET SICK AND/OR HURT.
Mfg Campaign: 11065763
Recall Date: Jan 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE APPEARS TO BE A DESIGN FLAW IN THE 2017 JEEP RENEGADE IN THAT WHEN THE WASHER FLUID IS USED, THE FLUID DRAINS NEXT TO THE AIR INTAKE AND A LARGE AMOUNT OF VAPOR IS DRAWN INTO THE MAIN CABIN. THIS WAS VERIFIED BY A CERTIFIED JEEP DEALER. WASHER SOLVENT FLUID CAN BE POISONOUS AND HARMFUL IF BREATHED IN. THE AMOUNT OF VAPOR DRAWN INTO THE CABIN CAN BE REDUCED BY USING THE RECIRCULATE FUNCTION, BUT SOME STILL LEAKS IN AND WHEN DRIVING IN POOR WEATHER CONDITIONS, OTHER VEHICLES THROW SALT AND OTHER DEBRIS ON YOUR WINDSHIELD CAUSING YOU TO IMMEDIATELY USE THE FLUID TO CLEAR THE WINDSHIELD AND YOU HAVE NO CHOICE BUT TO BREATH HARMFUL VAPORS IN. IN COLD WEATHER, IF YOU SET THE RECIRCULATE FUNCTION ON SO YOU WON'T BREATH THE VAPORS, THEN THE DEFROSTERS WON'T WORK AND YOUR WINDSHIELD CAN FOG OR ICE UP. THIS IS A HEALTH AND/OR DRIVING SAFETY ISSUE THAT NEEDS TO BE RESOLVED OR SOMEONE WILL GET SICK AND/OR HURT.
Corrective Action:
THERE APPEARS TO BE A DESIGN FLAW IN THE 2017 JEEP RENEGADE IN THAT WHEN THE WASHER FLUID IS USED, THE FLUID DRAINS NEXT TO THE AIR INTAKE AND A LARGE AMOUNT OF VAPOR IS DRAWN INTO THE MAIN CABIN. THIS WAS VERIFIED BY A CERTIFIED JEEP DEALER. WASHER SOLVENT FLUID CAN BE POISONOUS AND HARMFUL IF BREATHED IN. THE AMOUNT OF VAPOR DRAWN INTO THE CABIN CAN BE REDUCED BY USING THE RECIRCULATE FUNCTION, BUT SOME STILL LEAKS IN AND WHEN DRIVING IN POOR WEATHER CONDITIONS, OTHER VEHICLES THROW SALT AND OTHER DEBRIS ON YOUR WINDSHIELD CAUSING YOU TO IMMEDIATELY USE THE FLUID TO CLEAR THE WINDSHIELD AND YOU HAVE NO CHOICE BUT TO BREATH HARMFUL VAPORS IN. IN COLD WEATHER, IF YOU SET THE RECIRCULATE FUNCTION ON SO YOU WON'T BREATH THE VAPORS, THEN THE DEFROSTERS WON'T WORK AND YOUR WINDSHIELD CAN FOG OR ICE UP. THIS IS A HEALTH AND/OR DRIVING SAFETY ISSUE THAT NEEDS TO BE RESOLVED OR SOMEONE WILL GET SICK AND/OR HURT.
Additional Notes:
THERE APPEARS TO BE A DESIGN FLAW IN THE 2017 JEEP RENEGADE IN THAT WHEN THE WASHER FLUID IS USED, THE FLUID DRAINS NEXT TO THE AIR INTAKE AND A LARGE AMOUNT OF VAPOR IS DRAWN INTO THE MAIN CABIN. THIS WAS VERIFIED BY A CERTIFIED JEEP DEALER. WASHER SOLVENT FLUID CAN BE POISONOUS AND HARMFUL IF BREATHED IN. THE AMOUNT OF VAPOR DRAWN INTO THE CABIN CAN BE REDUCED BY USING THE RECIRCULATE FUNCTION, BUT SOME STILL LEAKS IN AND WHEN DRIVING IN POOR WEATHER CONDITIONS, OTHER VEHICLES THROW SALT AND OTHER DEBRIS ON YOUR WINDSHIELD CAUSING YOU TO IMMEDIATELY USE THE FLUID TO CLEAR THE WINDSHIELD AND YOU HAVE NO CHOICE BUT TO BREATH HARMFUL VAPORS IN. IN COLD WEATHER, IF YOU SET THE RECIRCULATE FUNCTION ON SO YOU WON'T BREATH THE VAPORS, THEN THE DEFROSTERS WON'T WORK AND YOUR WINDSHIELD CAN FOG OR ICE UP. THIS IS A HEALTH AND/OR DRIVING SAFETY ISSUE THAT NEEDS TO BE RESOLVED OR SOMEONE WILL GET SICK AND/OR HURT.
Mfg Campaign: 11065763
Recall Date: Jan 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS SLOWLY PULLING INTO A PARKING SPACE. MY FOOT WAS LIGHTLY ON THE BRAKE, INCHING FORWARD. I PRESSED DOWN ON THE BRAKE TO STOP, AND THE CAR SUDDENLY ACCELERATED, CAUSING THE JEEP TO JUMP OVER THE DOUBLE BARRIER RETAINING WALL. I NOSE DIVED INTO THE GROUND ON THE OTHER SIDE OF THE WALL, APPROXIMATELY 3 LOWER THEN PARKING LOT.
Corrective Action:
I WAS SLOWLY PULLING INTO A PARKING SPACE. MY FOOT WAS LIGHTLY ON THE BRAKE, INCHING FORWARD. I PRESSED DOWN ON THE BRAKE TO STOP, AND THE CAR SUDDENLY ACCELERATED, CAUSING THE JEEP TO JUMP OVER THE DOUBLE BARRIER RETAINING WALL. I NOSE DIVED INTO THE GROUND ON THE OTHER SIDE OF THE WALL, APPROXIMATELY 3 LOWER THEN PARKING LOT.
Additional Notes:
I WAS SLOWLY PULLING INTO A PARKING SPACE. MY FOOT WAS LIGHTLY ON THE BRAKE, INCHING FORWARD. I PRESSED DOWN ON THE BRAKE TO STOP, AND THE CAR SUDDENLY ACCELERATED, CAUSING THE JEEP TO JUMP OVER THE DOUBLE BARRIER RETAINING WALL. I NOSE DIVED INTO THE GROUND ON THE OTHER SIDE OF THE WALL, APPROXIMATELY 3 LOWER THEN PARKING LOT.
Mfg Campaign: 11065528
Recall Date: Jan 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE USES/LOSES APPROXIMATELY 1 QUART OF OIL EVERY 300 - 500 MILES OF DAILY DRIVING. MY DAILY DRIVING IS BOTH CITY AND HIGHWAY. THE JEEP HAS BEEN AT THE DEALERSHIP MULTIPLE TIMES (4 IN 6 MONTHS) TO INVESTIGATE AND CORRECT THIS LOSS OF OIL. ACCORDING TO THE OWNER'S MANUAL THE OIL CHANGES CAN LAST AS LONG AS 10,000 MILES. THIS JEEP RENEGADE AVERAGES AN OIL CHANGE EVERY 2,000 TO 2,500 MILES DUE TO THIS OIL ISSUE. THERE ARE "NO" EXTERNAL OIL LEAKS VISIBLE NOR ON THE DRIVEWAY THEREFORE THE OIL MUST BE LEAKING INTERNALLY INTO "SOMETHING". THE DEALERSHIP HAS BEEN GREAT SERVICING THE VEHICLE BUT HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THE LAST INFORMATION PROVIDED BY THE DEALERSHIP WAS THIS JEEP'S ENGINE IS EXPECTED TO LOSE 1 QUART OF OIL PER 2000 MILES AND RECOMMENDED TO CHANGE THE ENGINE OIL EVERY 2,500 MILES. THIS IS A NEW VEHICLE THAT HAS AN ENGINE PROBLEMS THAT IS UNRESOLVED AND DANGEROUS TO DRIVE. NEVER KNOWING WHEN THE CATASTROPHIC FAILURE WILL OCCUR. I ORIGINALLY TOOK THIS JEEP TO THE QUINN JEEP/CHRYSLER DEALERSHIP IN GLOUCESTER VA BUT WAS TOLD BY THE SERVICE MANAGER THAT BECAUSE THIS JEEP WAS NOT PURCHASED FROM QUINN THAT QUINN WOULD NOT PERFORM (ANY) SERVICE ON THIS VEHICLE. THERE WAS AN ACTUAL "NOTE" ADDED IN THE DATABASE TO NOT SERVICE THIS VEHICLE.
Corrective Action:
THE ENGINE USES/LOSES APPROXIMATELY 1 QUART OF OIL EVERY 300 - 500 MILES OF DAILY DRIVING. MY DAILY DRIVING IS BOTH CITY AND HIGHWAY. THE JEEP HAS BEEN AT THE DEALERSHIP MULTIPLE TIMES (4 IN 6 MONTHS) TO INVESTIGATE AND CORRECT THIS LOSS OF OIL. ACCORDING TO THE OWNER'S MANUAL THE OIL CHANGES CAN LAST AS LONG AS 10,000 MILES. THIS JEEP RENEGADE AVERAGES AN OIL CHANGE EVERY 2,000 TO 2,500 MILES DUE TO THIS OIL ISSUE. THERE ARE "NO" EXTERNAL OIL LEAKS VISIBLE NOR ON THE DRIVEWAY THEREFORE THE OIL MUST BE LEAKING INTERNALLY INTO "SOMETHING". THE DEALERSHIP HAS BEEN GREAT SERVICING THE VEHICLE BUT HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THE LAST INFORMATION PROVIDED BY THE DEALERSHIP WAS THIS JEEP'S ENGINE IS EXPECTED TO LOSE 1 QUART OF OIL PER 2000 MILES AND RECOMMENDED TO CHANGE THE ENGINE OIL EVERY 2,500 MILES. THIS IS A NEW VEHICLE THAT HAS AN ENGINE PROBLEMS THAT IS UNRESOLVED AND DANGEROUS TO DRIVE. NEVER KNOWING WHEN THE CATASTROPHIC FAILURE WILL OCCUR. I ORIGINALLY TOOK THIS JEEP TO THE QUINN JEEP/CHRYSLER DEALERSHIP IN GLOUCESTER VA BUT WAS TOLD BY THE SERVICE MANAGER THAT BECAUSE THIS JEEP WAS NOT PURCHASED FROM QUINN THAT QUINN WOULD NOT PERFORM (ANY) SERVICE ON THIS VEHICLE. THERE WAS AN ACTUAL "NOTE" ADDED IN THE DATABASE TO NOT SERVICE THIS VEHICLE.
Additional Notes:
THE ENGINE USES/LOSES APPROXIMATELY 1 QUART OF OIL EVERY 300 - 500 MILES OF DAILY DRIVING. MY DAILY DRIVING IS BOTH CITY AND HIGHWAY. THE JEEP HAS BEEN AT THE DEALERSHIP MULTIPLE TIMES (4 IN 6 MONTHS) TO INVESTIGATE AND CORRECT THIS LOSS OF OIL. ACCORDING TO THE OWNER'S MANUAL THE OIL CHANGES CAN LAST AS LONG AS 10,000 MILES. THIS JEEP RENEGADE AVERAGES AN OIL CHANGE EVERY 2,000 TO 2,500 MILES DUE TO THIS OIL ISSUE. THERE ARE "NO" EXTERNAL OIL LEAKS VISIBLE NOR ON THE DRIVEWAY THEREFORE THE OIL MUST BE LEAKING INTERNALLY INTO "SOMETHING". THE DEALERSHIP HAS BEEN GREAT SERVICING THE VEHICLE BUT HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THE LAST INFORMATION PROVIDED BY THE DEALERSHIP WAS THIS JEEP'S ENGINE IS EXPECTED TO LOSE 1 QUART OF OIL PER 2000 MILES AND RECOMMENDED TO CHANGE THE ENGINE OIL EVERY 2,500 MILES. THIS IS A NEW VEHICLE THAT HAS AN ENGINE PROBLEMS THAT IS UNRESOLVED AND DANGEROUS TO DRIVE. NEVER KNOWING WHEN THE CATASTROPHIC FAILURE WILL OCCUR. I ORIGINALLY TOOK THIS JEEP TO THE QUINN JEEP/CHRYSLER DEALERSHIP IN GLOUCESTER VA BUT WAS TOLD BY THE SERVICE MANAGER THAT BECAUSE THIS JEEP WAS NOT PURCHASED FROM QUINN THAT QUINN WOULD NOT PERFORM (ANY) SERVICE ON THIS VEHICLE. THERE WAS AN ACTUAL "NOTE" ADDED IN THE DATABASE TO NOT SERVICE THIS VEHICLE.
Mfg Campaign: 11061034
Recall Date: Jan 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COOLING FAN BREAKS AND CAR OVERHEATS AND SMOKES. THIS IS A KNOWN ISSUE FOR JEEP RENEGADE
Corrective Action:
COOLING FAN BREAKS AND CAR OVERHEATS AND SMOKES. THIS IS A KNOWN ISSUE FOR JEEP RENEGADE
Additional Notes:
COOLING FAN BREAKS AND CAR OVERHEATS AND SMOKES. THIS IS A KNOWN ISSUE FOR JEEP RENEGADE
Mfg Campaign: 11058071
Recall Date: Jan 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Potential Consequences:
COOLING FAN BREAKS AND CAR OVERHEATS AND SMOKES. THIS IS A KNOWN ISSUE FOR JEEP RENEGADE
Corrective Action:
COOLING FAN BREAKS AND CAR OVERHEATS AND SMOKES. THIS IS A KNOWN ISSUE FOR JEEP RENEGADE
Additional Notes:
COOLING FAN BREAKS AND CAR OVERHEATS AND SMOKES. THIS IS A KNOWN ISSUE FOR JEEP RENEGADE
Mfg Campaign: 11058071
Recall Date: Jan 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Mfg Campaign: 11057313
Recall Date: Dec 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Mfg Campaign: 11057313
Recall Date: Dec 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NUMEROUS ELECTRICAL FAILURES. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED, AND THE FOUR WHEEL DRIVE LOCK BUTTON FLASHED WHILE ATTEMPTING TO ENGAGE THE FOUR WHEEL DRIVE SYSTEM. STETLER GIAMBALVO FAMILY DODGE, CHRYSLER, JEEP, RAM (1405 ROOSEVELT AVENUE, YORK, PENNSYLVANIA 17405, PHONE (888) 226-0954) UPDATED THE FOUR WHEEL DRIVE SOFTWARE SYSTEM, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE COULD NOT BE DRIVEN IN SNOWY CONDITIONS. THE OIL PRESSURE INDICATOR WAS ALSO REPLACED, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE OIL PRESSURE AND ENGINE INDICATORS REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Mfg Campaign: 11057313
Recall Date: Dec 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE BOTH STATIONARY AND IN MOTION ON A HIGHWAY DRIVING UNDER THE SPEED LIMIT SPECIFIED TO SAFELY ENGAGE MY 4WD LOCK AND SNOW TERRAIN WOULD NOT WORK. ALSO BOTH THE CHECK ENGINE LIGHT AND THE OIL PRESSURE FAIL WARNING LIGHT HAVE TURNED ON AND OFF MULTIPLE TIMES WHILE BOTH STATIONARY AND DRIVING ON THE HIGHWAY AND THE STREET. THE SENSOR HAS BEEN REPLACED ONCE AND HAS CONTINUED TO RELIGHT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT A RECALL HAS BEGAN CALLED T50- INCORRECT SOFTWARE COMBINATION/FMVSS101-2017 JEEP RENEGADE WITH AN ISSUES OF FAULTY CIRCUIT PANELS HAVING MULTIPLE INDICATOR LIGHTS LIGHTING UP DEEMING IT UNSAFE TO DRIVE SINCE THE DRIVER WOULD NOT ACTUALLY KNOW WHEN THEY ARE TRUELY AT RISK AND COULD BE INVOKED IN AN ACCIDENT. MY JEEP AS OF YET IS NOT SHOWING UP IN THE RECALL PER MY VIN# YET I AM SUFFERING FROM THE SAME ISSUES AS THE RECALL. MY MANUAL STATES TO NOT DRIVE MY VEHICLE WHILE THESE INDICATOR LIGHTS ARE ON BUT MY DEALER HAS ADVISED ME TO DRIVE IT ANYWAY. THE FEDERAL VEHICLE MOTOR SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROLS AND DISPLAYS. ' STATES VEHICLES WITH SAID ISSUES FAIL TO COMPLY WITH THEIR REQUIREMENTS.
Corrective Action:
WHILE BOTH STATIONARY AND IN MOTION ON A HIGHWAY DRIVING UNDER THE SPEED LIMIT SPECIFIED TO SAFELY ENGAGE MY 4WD LOCK AND SNOW TERRAIN WOULD NOT WORK. ALSO BOTH THE CHECK ENGINE LIGHT AND THE OIL PRESSURE FAIL WARNING LIGHT HAVE TURNED ON AND OFF MULTIPLE TIMES WHILE BOTH STATIONARY AND DRIVING ON THE HIGHWAY AND THE STREET. THE SENSOR HAS BEEN REPLACED ONCE AND HAS CONTINUED TO RELIGHT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT A RECALL HAS BEGAN CALLED T50- INCORRECT SOFTWARE COMBINATION/FMVSS101-2017 JEEP RENEGADE WITH AN ISSUES OF FAULTY CIRCUIT PANELS HAVING MULTIPLE INDICATOR LIGHTS LIGHTING UP DEEMING IT UNSAFE TO DRIVE SINCE THE DRIVER WOULD NOT ACTUALLY KNOW WHEN THEY ARE TRUELY AT RISK AND COULD BE INVOKED IN AN ACCIDENT. MY JEEP AS OF YET IS NOT SHOWING UP IN THE RECALL PER MY VIN# YET I AM SUFFERING FROM THE SAME ISSUES AS THE RECALL. MY MANUAL STATES TO NOT DRIVE MY VEHICLE WHILE THESE INDICATOR LIGHTS ARE ON BUT MY DEALER HAS ADVISED ME TO DRIVE IT ANYWAY. THE FEDERAL VEHICLE MOTOR SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROLS AND DISPLAYS. ' STATES VEHICLES WITH SAID ISSUES FAIL TO COMPLY WITH THEIR REQUIREMENTS.
Additional Notes:
WHILE BOTH STATIONARY AND IN MOTION ON A HIGHWAY DRIVING UNDER THE SPEED LIMIT SPECIFIED TO SAFELY ENGAGE MY 4WD LOCK AND SNOW TERRAIN WOULD NOT WORK. ALSO BOTH THE CHECK ENGINE LIGHT AND THE OIL PRESSURE FAIL WARNING LIGHT HAVE TURNED ON AND OFF MULTIPLE TIMES WHILE BOTH STATIONARY AND DRIVING ON THE HIGHWAY AND THE STREET. THE SENSOR HAS BEEN REPLACED ONCE AND HAS CONTINUED TO RELIGHT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT A RECALL HAS BEGAN CALLED T50- INCORRECT SOFTWARE COMBINATION/FMVSS101-2017 JEEP RENEGADE WITH AN ISSUES OF FAULTY CIRCUIT PANELS HAVING MULTIPLE INDICATOR LIGHTS LIGHTING UP DEEMING IT UNSAFE TO DRIVE SINCE THE DRIVER WOULD NOT ACTUALLY KNOW WHEN THEY ARE TRUELY AT RISK AND COULD BE INVOKED IN AN ACCIDENT. MY JEEP AS OF YET IS NOT SHOWING UP IN THE RECALL PER MY VIN# YET I AM SUFFERING FROM THE SAME ISSUES AS THE RECALL. MY MANUAL STATES TO NOT DRIVE MY VEHICLE WHILE THESE INDICATOR LIGHTS ARE ON BUT MY DEALER HAS ADVISED ME TO DRIVE IT ANYWAY. THE FEDERAL VEHICLE MOTOR SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROLS AND DISPLAYS. ' STATES VEHICLES WITH SAID ISSUES FAIL TO COMPLY WITH THEIR REQUIREMENTS.
Mfg Campaign: 11056811
Recall Date: Dec 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE BOTH STATIONARY AND IN MOTION ON A HIGHWAY DRIVING UNDER THE SPEED LIMIT SPECIFIED TO SAFELY ENGAGE MY 4WD LOCK AND SNOW TERRAIN WOULD NOT WORK. ALSO BOTH THE CHECK ENGINE LIGHT AND THE OIL PRESSURE FAIL WARNING LIGHT HAVE TURNED ON AND OFF MULTIPLE TIMES WHILE BOTH STATIONARY AND DRIVING ON THE HIGHWAY AND THE STREET. THE SENSOR HAS BEEN REPLACED ONCE AND HAS CONTINUED TO RELIGHT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT A RECALL HAS BEGAN CALLED T50- INCORRECT SOFTWARE COMBINATION/FMVSS101-2017 JEEP RENEGADE WITH AN ISSUES OF FAULTY CIRCUIT PANELS HAVING MULTIPLE INDICATOR LIGHTS LIGHTING UP DEEMING IT UNSAFE TO DRIVE SINCE THE DRIVER WOULD NOT ACTUALLY KNOW WHEN THEY ARE TRUELY AT RISK AND COULD BE INVOKED IN AN ACCIDENT. MY JEEP AS OF YET IS NOT SHOWING UP IN THE RECALL PER MY VIN# YET I AM SUFFERING FROM THE SAME ISSUES AS THE RECALL. MY MANUAL STATES TO NOT DRIVE MY VEHICLE WHILE THESE INDICATOR LIGHTS ARE ON BUT MY DEALER HAS ADVISED ME TO DRIVE IT ANYWAY. THE FEDERAL VEHICLE MOTOR SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROLS AND DISPLAYS. ' STATES VEHICLES WITH SAID ISSUES FAIL TO COMPLY WITH THEIR REQUIREMENTS.
Corrective Action:
WHILE BOTH STATIONARY AND IN MOTION ON A HIGHWAY DRIVING UNDER THE SPEED LIMIT SPECIFIED TO SAFELY ENGAGE MY 4WD LOCK AND SNOW TERRAIN WOULD NOT WORK. ALSO BOTH THE CHECK ENGINE LIGHT AND THE OIL PRESSURE FAIL WARNING LIGHT HAVE TURNED ON AND OFF MULTIPLE TIMES WHILE BOTH STATIONARY AND DRIVING ON THE HIGHWAY AND THE STREET. THE SENSOR HAS BEEN REPLACED ONCE AND HAS CONTINUED TO RELIGHT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT A RECALL HAS BEGAN CALLED T50- INCORRECT SOFTWARE COMBINATION/FMVSS101-2017 JEEP RENEGADE WITH AN ISSUES OF FAULTY CIRCUIT PANELS HAVING MULTIPLE INDICATOR LIGHTS LIGHTING UP DEEMING IT UNSAFE TO DRIVE SINCE THE DRIVER WOULD NOT ACTUALLY KNOW WHEN THEY ARE TRUELY AT RISK AND COULD BE INVOKED IN AN ACCIDENT. MY JEEP AS OF YET IS NOT SHOWING UP IN THE RECALL PER MY VIN# YET I AM SUFFERING FROM THE SAME ISSUES AS THE RECALL. MY MANUAL STATES TO NOT DRIVE MY VEHICLE WHILE THESE INDICATOR LIGHTS ARE ON BUT MY DEALER HAS ADVISED ME TO DRIVE IT ANYWAY. THE FEDERAL VEHICLE MOTOR SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROLS AND DISPLAYS. ' STATES VEHICLES WITH SAID ISSUES FAIL TO COMPLY WITH THEIR REQUIREMENTS.
Additional Notes:
WHILE BOTH STATIONARY AND IN MOTION ON A HIGHWAY DRIVING UNDER THE SPEED LIMIT SPECIFIED TO SAFELY ENGAGE MY 4WD LOCK AND SNOW TERRAIN WOULD NOT WORK. ALSO BOTH THE CHECK ENGINE LIGHT AND THE OIL PRESSURE FAIL WARNING LIGHT HAVE TURNED ON AND OFF MULTIPLE TIMES WHILE BOTH STATIONARY AND DRIVING ON THE HIGHWAY AND THE STREET. THE SENSOR HAS BEEN REPLACED ONCE AND HAS CONTINUED TO RELIGHT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT A RECALL HAS BEGAN CALLED T50- INCORRECT SOFTWARE COMBINATION/FMVSS101-2017 JEEP RENEGADE WITH AN ISSUES OF FAULTY CIRCUIT PANELS HAVING MULTIPLE INDICATOR LIGHTS LIGHTING UP DEEMING IT UNSAFE TO DRIVE SINCE THE DRIVER WOULD NOT ACTUALLY KNOW WHEN THEY ARE TRUELY AT RISK AND COULD BE INVOKED IN AN ACCIDENT. MY JEEP AS OF YET IS NOT SHOWING UP IN THE RECALL PER MY VIN# YET I AM SUFFERING FROM THE SAME ISSUES AS THE RECALL. MY MANUAL STATES TO NOT DRIVE MY VEHICLE WHILE THESE INDICATOR LIGHTS ARE ON BUT MY DEALER HAS ADVISED ME TO DRIVE IT ANYWAY. THE FEDERAL VEHICLE MOTOR SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROLS AND DISPLAYS. ' STATES VEHICLES WITH SAID ISSUES FAIL TO COMPLY WITH THEIR REQUIREMENTS.
Mfg Campaign: 11056811
Recall Date: Dec 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE TURNING INTO AN INTERSECTION AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STARTED BACK UP AND WAS DRIVEN TO THE DEALER (REEDMAN TOLL CHRYSLER DODGE JEEP RAM, 140 OLD YORK RD, JENKINTOWN, PA 19046). IT WAS DIAGNOSED AS A SAFETY PRECAUTION FOR THE VEHICLE WHEN THE OIL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,100.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE TURNING INTO AN INTERSECTION AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STARTED BACK UP AND WAS DRIVEN TO THE DEALER (REEDMAN TOLL CHRYSLER DODGE JEEP RAM, 140 OLD YORK RD, JENKINTOWN, PA 19046). IT WAS DIAGNOSED AS A SAFETY PRECAUTION FOR THE VEHICLE WHEN THE OIL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,100.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE TURNING INTO AN INTERSECTION AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STARTED BACK UP AND WAS DRIVEN TO THE DEALER (REEDMAN TOLL CHRYSLER DODGE JEEP RAM, 140 OLD YORK RD, JENKINTOWN, PA 19046). IT WAS DIAGNOSED AS A SAFETY PRECAUTION FOR THE VEHICLE WHEN THE OIL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,100.
Mfg Campaign: 11056604
Recall Date: Dec 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE TURNING INTO AN INTERSECTION AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STARTED BACK UP AND WAS DRIVEN TO THE DEALER (REEDMAN TOLL CHRYSLER DODGE JEEP RAM, 140 OLD YORK RD, JENKINTOWN, PA 19046). IT WAS DIAGNOSED AS A SAFETY PRECAUTION FOR THE VEHICLE WHEN THE OIL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,100.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE TURNING INTO AN INTERSECTION AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STARTED BACK UP AND WAS DRIVEN TO THE DEALER (REEDMAN TOLL CHRYSLER DODGE JEEP RAM, 140 OLD YORK RD, JENKINTOWN, PA 19046). IT WAS DIAGNOSED AS A SAFETY PRECAUTION FOR THE VEHICLE WHEN THE OIL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,100.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE TURNING INTO AN INTERSECTION AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STARTED BACK UP AND WAS DRIVEN TO THE DEALER (REEDMAN TOLL CHRYSLER DODGE JEEP RAM, 140 OLD YORK RD, JENKINTOWN, PA 19046). IT WAS DIAGNOSED AS A SAFETY PRECAUTION FOR THE VEHICLE WHEN THE OIL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,100.
Mfg Campaign: 11056604
Recall Date: Dec 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RENEGADE ENGINE SUDDENLY SHUTS DOWN WITHIN FIRST MILE AFTER STARTING-UP. HAPPENS DAILY WHENEVER ENGINE IS COLD. SHUT OFF ON ON-RAMPS, TURNS AT AT STOPS. VERY DANGEROUS. INSTRUMENT PANEL FLASHED ALL TYPES OF WARNINGS, FROM "DON'T SHIFT GEAR UNLESS AT A STOP" TO THE ENGINE LIGHT COMING ON FOR A SHORT TIME. TROUBLE BEGAN AT 5800 MILES
Corrective Action:
RENEGADE ENGINE SUDDENLY SHUTS DOWN WITHIN FIRST MILE AFTER STARTING-UP. HAPPENS DAILY WHENEVER ENGINE IS COLD. SHUT OFF ON ON-RAMPS, TURNS AT AT STOPS. VERY DANGEROUS. INSTRUMENT PANEL FLASHED ALL TYPES OF WARNINGS, FROM "DON'T SHIFT GEAR UNLESS AT A STOP" TO THE ENGINE LIGHT COMING ON FOR A SHORT TIME. TROUBLE BEGAN AT 5800 MILES
Additional Notes:
RENEGADE ENGINE SUDDENLY SHUTS DOWN WITHIN FIRST MILE AFTER STARTING-UP. HAPPENS DAILY WHENEVER ENGINE IS COLD. SHUT OFF ON ON-RAMPS, TURNS AT AT STOPS. VERY DANGEROUS. INSTRUMENT PANEL FLASHED ALL TYPES OF WARNINGS, FROM "DON'T SHIFT GEAR UNLESS AT A STOP" TO THE ENGINE LIGHT COMING ON FOR A SHORT TIME. TROUBLE BEGAN AT 5800 MILES
Mfg Campaign: 11055132
Recall Date: Dec 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RENEGADE ENGINE SUDDENLY SHUTS DOWN WITHIN FIRST MILE AFTER STARTING-UP. HAPPENS DAILY WHENEVER ENGINE IS COLD. SHUT OFF ON ON-RAMPS, TURNS AT AT STOPS. VERY DANGEROUS. INSTRUMENT PANEL FLASHED ALL TYPES OF WARNINGS, FROM "DON'T SHIFT GEAR UNLESS AT A STOP" TO THE ENGINE LIGHT COMING ON FOR A SHORT TIME. TROUBLE BEGAN AT 5800 MILES
Corrective Action:
RENEGADE ENGINE SUDDENLY SHUTS DOWN WITHIN FIRST MILE AFTER STARTING-UP. HAPPENS DAILY WHENEVER ENGINE IS COLD. SHUT OFF ON ON-RAMPS, TURNS AT AT STOPS. VERY DANGEROUS. INSTRUMENT PANEL FLASHED ALL TYPES OF WARNINGS, FROM "DON'T SHIFT GEAR UNLESS AT A STOP" TO THE ENGINE LIGHT COMING ON FOR A SHORT TIME. TROUBLE BEGAN AT 5800 MILES
Additional Notes:
RENEGADE ENGINE SUDDENLY SHUTS DOWN WITHIN FIRST MILE AFTER STARTING-UP. HAPPENS DAILY WHENEVER ENGINE IS COLD. SHUT OFF ON ON-RAMPS, TURNS AT AT STOPS. VERY DANGEROUS. INSTRUMENT PANEL FLASHED ALL TYPES OF WARNINGS, FROM "DON'T SHIFT GEAR UNLESS AT A STOP" TO THE ENGINE LIGHT COMING ON FOR A SHORT TIME. TROUBLE BEGAN AT 5800 MILES
Mfg Campaign: 11055132
Recall Date: Dec 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NEW JEEP RENEGADE WITH 1,600 MILES LOST POWER, JERKED AND STALLED GOING UP A MOUNTAIN FROM ALAMOGORDO, NM TO CLOUDCROFT, NM. DID THIS SEVERAL TIMES. UNABLE TO MAKE IT TO OUR DESTINATION. NO ERROR CODES APPEARED. WE WERE ABLE TO TURN AROUND AND DRIVE TO JACK KEY DEALERSHIP IN ALAMOGORDO, NM, WHERE THEY CHECKED IT OUT AND WERE NOT ABLE TO FIND ANY PROBLEMS WITH IT SO THEY RESET THE COMPUTER. AFTER MORE THAN AN HOUR, WE ATTEMPTED TO DRIVE BACK UP THE MOUNTAIN AND THE SAME THING HAPPENED , BUT WE DIDN'T GET AS FAR THE SECOND TIME. WE WERE EXTREMELY DISAPPOINTED AND DECIDED TO DRIVE HOME BACK TO EL PASO. TOOK IT TO SUNLAND PARK JEEP THE NEXT DAY. THEY CALLED YESTERDAY AND SAID THEY CANNOT FIND ANYTHING WRONG, NO ERROR CODES APPEAR. THEY WERE TOLD BY CORPORATE JEEP TO ADD TWO UPDATES TO THE SOFTWARE. THEY DROVE IT ON TRANSMOUNTAIN RD. WHICH IT HAS ALWAYS DRIVEN VERY WELL ON BEFORE, SINCE IT IS NOT AS STEEP AS THE MOUNTAIN WE HAD TROUBLE ON. WE WILL BE PICKING UP THE JEEP TODAY BUT ARE VERY WORRIED SINCE WE FEEL IT IS DANGEROUS TO STALL IN TRAFFIC. WE BOUGHT THIS JEEP BRAND NEW WITH 12 MILES ON IT FOR OUR TEENAGE DAUGHTER'S BIRTHDAY AND WE ARE VERY UNCOMFORTABLE HAVING HER DRIVE IT. I'M VERY DISAPPOINTED!!!!!!!!!
Corrective Action:
NEW JEEP RENEGADE WITH 1,600 MILES LOST POWER, JERKED AND STALLED GOING UP A MOUNTAIN FROM ALAMOGORDO, NM TO CLOUDCROFT, NM. DID THIS SEVERAL TIMES. UNABLE TO MAKE IT TO OUR DESTINATION. NO ERROR CODES APPEARED. WE WERE ABLE TO TURN AROUND AND DRIVE TO JACK KEY DEALERSHIP IN ALAMOGORDO, NM, WHERE THEY CHECKED IT OUT AND WERE NOT ABLE TO FIND ANY PROBLEMS WITH IT SO THEY RESET THE COMPUTER. AFTER MORE THAN AN HOUR, WE ATTEMPTED TO DRIVE BACK UP THE MOUNTAIN AND THE SAME THING HAPPENED , BUT WE DIDN'T GET AS FAR THE SECOND TIME. WE WERE EXTREMELY DISAPPOINTED AND DECIDED TO DRIVE HOME BACK TO EL PASO. TOOK IT TO SUNLAND PARK JEEP THE NEXT DAY. THEY CALLED YESTERDAY AND SAID THEY CANNOT FIND ANYTHING WRONG, NO ERROR CODES APPEAR. THEY WERE TOLD BY CORPORATE JEEP TO ADD TWO UPDATES TO THE SOFTWARE. THEY DROVE IT ON TRANSMOUNTAIN RD. WHICH IT HAS ALWAYS DRIVEN VERY WELL ON BEFORE, SINCE IT IS NOT AS STEEP AS THE MOUNTAIN WE HAD TROUBLE ON. WE WILL BE PICKING UP THE JEEP TODAY BUT ARE VERY WORRIED SINCE WE FEEL IT IS DANGEROUS TO STALL IN TRAFFIC. WE BOUGHT THIS JEEP BRAND NEW WITH 12 MILES ON IT FOR OUR TEENAGE DAUGHTER'S BIRTHDAY AND WE ARE VERY UNCOMFORTABLE HAVING HER DRIVE IT. I'M VERY DISAPPOINTED!!!!!!!!!
Additional Notes:
NEW JEEP RENEGADE WITH 1,600 MILES LOST POWER, JERKED AND STALLED GOING UP A MOUNTAIN FROM ALAMOGORDO, NM TO CLOUDCROFT, NM. DID THIS SEVERAL TIMES. UNABLE TO MAKE IT TO OUR DESTINATION. NO ERROR CODES APPEARED. WE WERE ABLE TO TURN AROUND AND DRIVE TO JACK KEY DEALERSHIP IN ALAMOGORDO, NM, WHERE THEY CHECKED IT OUT AND WERE NOT ABLE TO FIND ANY PROBLEMS WITH IT SO THEY RESET THE COMPUTER. AFTER MORE THAN AN HOUR, WE ATTEMPTED TO DRIVE BACK UP THE MOUNTAIN AND THE SAME THING HAPPENED , BUT WE DIDN'T GET AS FAR THE SECOND TIME. WE WERE EXTREMELY DISAPPOINTED AND DECIDED TO DRIVE HOME BACK TO EL PASO. TOOK IT TO SUNLAND PARK JEEP THE NEXT DAY. THEY CALLED YESTERDAY AND SAID THEY CANNOT FIND ANYTHING WRONG, NO ERROR CODES APPEAR. THEY WERE TOLD BY CORPORATE JEEP TO ADD TWO UPDATES TO THE SOFTWARE. THEY DROVE IT ON TRANSMOUNTAIN RD. WHICH IT HAS ALWAYS DRIVEN VERY WELL ON BEFORE, SINCE IT IS NOT AS STEEP AS THE MOUNTAIN WE HAD TROUBLE ON. WE WILL BE PICKING UP THE JEEP TODAY BUT ARE VERY WORRIED SINCE WE FEEL IT IS DANGEROUS TO STALL IN TRAFFIC. WE BOUGHT THIS JEEP BRAND NEW WITH 12 MILES ON IT FOR OUR TEENAGE DAUGHTER'S BIRTHDAY AND WE ARE VERY UNCOMFORTABLE HAVING HER DRIVE IT. I'M VERY DISAPPOINTED!!!!!!!!!
Mfg Campaign: 11050956
Recall Date: Nov 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.
Corrective Action:
AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.
Additional Notes:
AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.
Mfg Campaign: 11048543
Recall Date: Nov 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.
Corrective Action:
AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.
Additional Notes:
AFTER FILLING GAS TANK, I TRIED TO START CAR AND IT TOOK A COUPLE OF TRIES TO GET IT TO CRANK OVER. ONCE IT STARTED, THE CAR WAS MAKING AN INTENSE KNOCKING NOISE AND SPUTTERING SO VIOLENTLY IT ACTUALLY CAUSED THE WHOLE CAR TO ROCK. AFTER A FEW MINUTES IT SETTLED DOWN AND I PULLED ONTO THE STREET AND THE CAR JUST DIED... NO LIGHT INDICATORS AT ALL AND THE INSTRUMENT PANEL LOOKED AS IF THE CAR WAS TURNED OFF. AGAIN IT TOOK A COUPLE OF TRIES, BUT THE CAR FINALLY STARTED AND BEGAN KNOCKING AND SPUTTERING ABOUT, THEN SETTLED DOWN. I ENTERED THE FREEWAY ONRAMP AND NOTICED WHEN I LET MY FOOT OFF THE ACCELERATOR, THE CAR WOULD ESSENTIALLY DIE WHILE GOING 60 MILES AN HOUR. I GOT OFF THE FREEWAY AND BY THE TIME I STOPPED ON THE OFFRAMP, THE CAR HAD DIED AGAIN. I HAD TO PUT ON MY HAZARD LIGHTS FOR ABOUT 3 MINUTES UNTIL THE CAR STARTED AGAIN. I DROVE TO A PARKING LOT AND PRESSED THE ONBOARD BUTTON FOR ROADSIDE ASSISTANCE. THEY CAME AND TOWED THE CAR TO THE DEALER. THE OUTSIDE TEMPERATURE WAS 67 DEGREES AND THERE WAS A SLIGHT RAIN SPRINKLE. BEFORE I GOT GAS, THE CAR WAS FINE. I HAD 1/4 OF A TANK AND THE GAS LIGHT HAD JUST COME ON. I HAD NEVER USED VALERO GAS BEFORE AND FOR SOME REASON IT TOOK 13.5 GALLONS TO FILL THE TANK THAT ALREADY HAD A 1/4 OF A TANK IN IT. IN THE PAST THE MOST I HAVE FUELED UP WHILE ON LESS THAN 1/8 OF A TANK WAS 11.8. I'M NOT SURE THE FUEL SITUATION MATTERS, BUT I THOUGHT I WOULD MENTION IT JUST IN CASE. THIS ISSUE WAS REALLY SCARY AND UNNERVING. THE CAR HAS 4500 MILES ON IT.
Mfg Campaign: 11048543
Recall Date: Nov 27, 2017
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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