JEEP RENEGADE 2016

Complete listing of complaints and recalls for this vehicle

644
Complaints
2
Recalls

Complaints & Recalls

644 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us Llc)
NHTSA Campaign: 16V545000 SAFETY RECALL
8.6K Vehicles Affected
Recall Date: Jul 20, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.

Potential Risk:
Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S62
Notice Date: Oct 13, 2016
Recall Date: Jul 20, 2016
Daystar Products International, Inc.
NHTSA Campaign: 16E013000 SAFETY RECALL
50 Vehicles Affected
Recall Date: Feb 18, 2016
Safety Issue:

Daystar Products International, Inc. (Daystar) is recalling certain aftermarket replacement rear control arm brackets included in Daystar's 2015-2016 Jeep Renegade 1.5" spacer kit, part KJ09168BK, shipped from Daystar to distributors between October 27, 2015 and November 5, 2015. The affected spacers may have improper or incomplete welds on the top flange on the rear control arm bracket, that can allow the rear axle to shift while driving.

Potential Risk:
If the axle moves there could be an increased risk of a crash.
FREE Recall Solution:
Daystar will notify owners, and direct them to repair shops to have the brackets inspected and replaced as needed, free of charge. The recall began on March 11, 2016. Owners may contact Daystar customer service at 1-623-907-0081 or by email at Jbilyeu@daystarweb.com. Daystar's number for this recall is 16-01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 16-01
Notice Date: Mar 11, 2016
Recall Date: Feb 18, 2016

Consumer Complaints

644 Complaints
Chrysler (fca Us, Llc)
Campaign: 11603914 Other
Jul 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The engine cooling fan died. There was a recall for it and it was supposed to be replaced according to the v54 recall. My vehicle still has the version 1 fan even though it was supposed to have been replaced back in 2019. Since the fan does not work I cannot idle for too long or else the car will overheat.

Corrective Action:

The engine cooling fan died. There was a recall for it and it was supposed to be replaced according to the v54 recall. My vehicle still has the version 1 fan even though it was supposed to have been replaced back in 2019. Since the fan does not work I cannot idle for too long or else the car will overheat.

Additional Notes:

The engine cooling fan died. There was a recall for it and it was supposed to be replaced according to the v54 recall. My vehicle still has the version 1 fan even though it was supposed to have been replaced back in 2019. Since the fan does not work I cannot idle for too long or else the car will overheat.

Manufacturer: JEEP
Mfg Campaign: 11603914
Notice Date: Jul 22, 2024
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11593204 Other
Jun 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.

Corrective Action:

I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.

Additional Notes:

I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.

Manufacturer: JEEP
Mfg Campaign: 11593204
Notice Date: Jun 8, 2024
Recall Date: Jun 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11593204 Other
Jun 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.

Corrective Action:

I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.

Additional Notes:

I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.

Manufacturer: JEEP
Mfg Campaign: 11593204
Notice Date: Jun 8, 2024
Recall Date: Jun 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11592948 Other
Jun 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Drivers tail light grounding wire burnt out and cause multiple repairs.

Corrective Action:

Drivers tail light grounding wire burnt out and cause multiple repairs.

Additional Notes:

Drivers tail light grounding wire burnt out and cause multiple repairs.

Manufacturer: JEEP
Mfg Campaign: 11592948
Notice Date: Jun 6, 2024
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Campaign: 11589583 Other
May 20, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Corrective Action:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Additional Notes:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Manufacturer: JEEP
Mfg Campaign: 11589583
Notice Date: May 20, 2024
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11589583 Other
May 20, 2024
Defect Description:

ENGINE

Potential Consequences:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Corrective Action:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Additional Notes:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Manufacturer: JEEP
Mfg Campaign: 11589583
Notice Date: May 20, 2024
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11589583 Other
May 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Corrective Action:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Additional Notes:

Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.

Manufacturer: JEEP
Mfg Campaign: 11589583
Notice Date: May 20, 2024
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11588993 Other
May 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MySky Parts commonly break on Jeep Renegades and poise a safety concern that they do not close. During accident or inclement conditions this can endanger passengers and driver.

Corrective Action:

MySky Parts commonly break on Jeep Renegades and poise a safety concern that they do not close. During accident or inclement conditions this can endanger passengers and driver.

Additional Notes:

MySky Parts commonly break on Jeep Renegades and poise a safety concern that they do not close. During accident or inclement conditions this can endanger passengers and driver.

Manufacturer: JEEP
Mfg Campaign: 11588993
Notice Date: May 15, 2024
Recall Date: May 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11588335 Other
May 12, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The air bag light comes on and the power steering goes out, and the ignition wont turn off , when it comes on. Have to take the battery cable off. Start it back up and it may stay off a few days and comes back on. Too scared to drive it.

Corrective Action:

The air bag light comes on and the power steering goes out, and the ignition wont turn off , when it comes on. Have to take the battery cable off. Start it back up and it may stay off a few days and comes back on. Too scared to drive it.

Additional Notes:

The air bag light comes on and the power steering goes out, and the ignition wont turn off , when it comes on. Have to take the battery cable off. Start it back up and it may stay off a few days and comes back on. Too scared to drive it.

Manufacturer: JEEP
Mfg Campaign: 11588335
Notice Date: May 12, 2024
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11585592 Other
Apr 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Corrective Action:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Additional Notes:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Manufacturer: JEEP
Mfg Campaign: 11585592
Notice Date: Apr 27, 2024
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11585592 Other
Apr 27, 2024
Defect Description:

ENGINE

Potential Consequences:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Corrective Action:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Additional Notes:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Manufacturer: JEEP
Mfg Campaign: 11585592
Notice Date: Apr 27, 2024
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11585592 Other
Apr 27, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Corrective Action:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Additional Notes:

Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.

Manufacturer: JEEP
Mfg Campaign: 11585592
Notice Date: Apr 27, 2024
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11585158 Other
Apr 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2016 Jeep Renegade is my only vehicle for myself and family. There's an open recall (U90) for a part that must be installed by a certified dealership. However, the necessary part is unavailable and has been back ordered for over one year. There are no dealerships in the entire state which have this part avallable. I've been on a waitlist for this part about a year as well. My car registration is due next month in May, which requires this recall to be repaired prior to registration. I also need a smog test, but the recall involves emissions so my smog test is likely to fail. I have contacted Jeep customer service but the representative has stopped responding completely. I have reached out 3 additional times to this representative assigned to help me but have been ignored.

Corrective Action:

My 2016 Jeep Renegade is my only vehicle for myself and family. There's an open recall (U90) for a part that must be installed by a certified dealership. However, the necessary part is unavailable and has been back ordered for over one year. There are no dealerships in the entire state which have this part avallable. I've been on a waitlist for this part about a year as well. My car registration is due next month in May, which requires this recall to be repaired prior to registration. I also need a smog test, but the recall involves emissions so my smog test is likely to fail. I have contacted Jeep customer service but the representative has stopped responding completely. I have reached out 3 additional times to this representative assigned to help me but have been ignored.

Additional Notes:

My 2016 Jeep Renegade is my only vehicle for myself and family. There's an open recall (U90) for a part that must be installed by a certified dealership. However, the necessary part is unavailable and has been back ordered for over one year. There are no dealerships in the entire state which have this part avallable. I've been on a waitlist for this part about a year as well. My car registration is due next month in May, which requires this recall to be repaired prior to registration. I also need a smog test, but the recall involves emissions so my smog test is likely to fail. I have contacted Jeep customer service but the representative has stopped responding completely. I have reached out 3 additional times to this representative assigned to help me but have been ignored.

Manufacturer: JEEP
Mfg Campaign: 11585158
Notice Date: Apr 25, 2024
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11579541 Other
Mar 26, 2024
Defect Description:

ENGINE

Potential Consequences:

This vehicle is constantly burning through oil between oil changes. It has stopped several times while driving only to find out it has no oil. It has been on the W80 recall list for 2 years and the dealerships in my area just say the parts are on allocation. I literally have to drive with oil in the car to refill it on the side of the road. I just got another recall notification from Jeep for U90 and they don't have parts to fix that either. I can't get it fixed. I can't sell it and I can't afford to keep it on the road. The low oil warning light does NOT come on.

Corrective Action:

This vehicle is constantly burning through oil between oil changes. It has stopped several times while driving only to find out it has no oil. It has been on the W80 recall list for 2 years and the dealerships in my area just say the parts are on allocation. I literally have to drive with oil in the car to refill it on the side of the road. I just got another recall notification from Jeep for U90 and they don't have parts to fix that either. I can't get it fixed. I can't sell it and I can't afford to keep it on the road. The low oil warning light does NOT come on.

Additional Notes:

This vehicle is constantly burning through oil between oil changes. It has stopped several times while driving only to find out it has no oil. It has been on the W80 recall list for 2 years and the dealerships in my area just say the parts are on allocation. I literally have to drive with oil in the car to refill it on the side of the road. I just got another recall notification from Jeep for U90 and they don't have parts to fix that either. I can't get it fixed. I can't sell it and I can't afford to keep it on the road. The low oil warning light does NOT come on.

Manufacturer: JEEP
Mfg Campaign: 11579541
Notice Date: Mar 26, 2024
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11577825 Other
Mar 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle has a recall (U90) . I am unable to renew my Vehicle Registration without proof of correction certificate. Dealer has refused to service my vehicle for the recall . I have been in contact since March 2023 for this recall. I am told there is a waiting list for the part. I am never contacted again for the service. I have asked to be added to the waiting list and they are stating they are unable to service my vehicle without first ordering the part . They are uncooperative and refusing to service a recall that is required for Vehicle Registration renewal.

Corrective Action:

Vehicle has a recall (U90) . I am unable to renew my Vehicle Registration without proof of correction certificate. Dealer has refused to service my vehicle for the recall . I have been in contact since March 2023 for this recall. I am told there is a waiting list for the part. I am never contacted again for the service. I have asked to be added to the waiting list and they are stating they are unable to service my vehicle without first ordering the part . They are uncooperative and refusing to service a recall that is required for Vehicle Registration renewal.

Additional Notes:

Vehicle has a recall (U90) . I am unable to renew my Vehicle Registration without proof of correction certificate. Dealer has refused to service my vehicle for the recall . I have been in contact since March 2023 for this recall. I am told there is a waiting list for the part. I am never contacted again for the service. I have asked to be added to the waiting list and they are stating they are unable to service my vehicle without first ordering the part . They are uncooperative and refusing to service a recall that is required for Vehicle Registration renewal.

Manufacturer: JEEP
Mfg Campaign: 11577825
Notice Date: Mar 17, 2024
Recall Date: Mar 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11556908 Other
Nov 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The sunroof on my Jeep opened by itself. There are issues all over the internet with same said problem with the Jeep Renegade MySky sunroof system. Jeep wants people to spend $3,500 to fix. can count on both hounds how many times I’ve actually opened the sunroof to use it.

Corrective Action:

The sunroof on my Jeep opened by itself. There are issues all over the internet with same said problem with the Jeep Renegade MySky sunroof system. Jeep wants people to spend $3,500 to fix. can count on both hounds how many times I’ve actually opened the sunroof to use it.

Additional Notes:

The sunroof on my Jeep opened by itself. There are issues all over the internet with same said problem with the Jeep Renegade MySky sunroof system. Jeep wants people to spend $3,500 to fix. can count on both hounds how many times I’ve actually opened the sunroof to use it.

Manufacturer: JEEP
Mfg Campaign: 11556908
Notice Date: Nov 27, 2023
Recall Date: Nov 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11550117 Other
Oct 16, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated he was able to restart the vehicle and drive to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

Corrective Action:

The contact owns a 2016 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated he was able to restart the vehicle and drive to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

Additional Notes:

The contact owns a 2016 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated he was able to restart the vehicle and drive to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

Manufacturer: JEEP
Mfg Campaign: 11550117
Notice Date: Oct 16, 2023
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11536320 Other
Aug 3, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Jeep Renegade. The contact stated that she had received a manufacturer recall notice, Recall Number: V54 - Engine Cooling Fan (Engine and Engine Cooling). The contact stated that the dealer determined that the cooling fan was working as designed and the fan was not replaced. The contact stated while driving at 30 MPH and various speeds, and while stopped at a traffic light, the engine would overheat. The contact stated that the temperature gauge indicated that the engine was hot. The contact stated that the failure had become a recurring failure. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine cooling fan needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 117,143.

Corrective Action:

The contact owns a 2016 Jeep Renegade. The contact stated that she had received a manufacturer recall notice, Recall Number: V54 - Engine Cooling Fan (Engine and Engine Cooling). The contact stated that the dealer determined that the cooling fan was working as designed and the fan was not replaced. The contact stated while driving at 30 MPH and various speeds, and while stopped at a traffic light, the engine would overheat. The contact stated that the temperature gauge indicated that the engine was hot. The contact stated that the failure had become a recurring failure. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine cooling fan needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 117,143.

Additional Notes:

The contact owns a 2016 Jeep Renegade. The contact stated that she had received a manufacturer recall notice, Recall Number: V54 - Engine Cooling Fan (Engine and Engine Cooling). The contact stated that the dealer determined that the cooling fan was working as designed and the fan was not replaced. The contact stated while driving at 30 MPH and various speeds, and while stopped at a traffic light, the engine would overheat. The contact stated that the temperature gauge indicated that the engine was hot. The contact stated that the failure had become a recurring failure. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine cooling fan needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 117,143.

Manufacturer: JEEP
Mfg Campaign: 11536320
Notice Date: Aug 3, 2023
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11528719 Other
Jun 25, 2023
Defect Description:

ENGINE

Potential Consequences:

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

Corrective Action:

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

Additional Notes:

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

Manufacturer: JEEP
Mfg Campaign: 11528719
Notice Date: Jun 25, 2023
Recall Date: Jun 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11528719 Other
Jun 25, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

Corrective Action:

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

Additional Notes:

My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.

Manufacturer: JEEP
Mfg Campaign: 11528719
Notice Date: Jun 25, 2023
Recall Date: Jun 25, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025