Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S62
Recall Date: Jul 20, 2016
Daystar Products International, Inc.
Safety Issue:
Daystar Products International, Inc. (Daystar) is recalling certain aftermarket replacement rear control arm brackets included in Daystar's 2015-2016 Jeep Renegade 1.5" spacer kit, part KJ09168BK, shipped from Daystar to distributors between October 27, 2015 and November 5, 2015. The affected spacers may have improper or incomplete welds on the top flange on the rear control arm bracket, that can allow the rear axle to shift while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16-01
Recall Date: Feb 18, 2016
Consumer Complaints
644 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
JEEP ONLY HAS 40,000 MILES ON IT AND ONE DAY DRIVING HOME ON THE INTERSTATE, THE CAR KILLED WHILE DRIVING WITHOUT WARNING AND ALMOST CAUSED ME TO CRASH. THE CAR BEHIND ME HAD TO SWERVE TO AVOID REAR ENDING ME AS WELL. HAD IT SENT TO A MECHANIC AND HE SAID THAT THE FUEL PUMP FAILED. CAR IS ONLY AT 40,000 MILES AND IS ONLY 3 YEARS OLD. COST TO REPAIR IT IS $800. I LOOKED UP CASES AND APPARENTLY THIS IS A KNOWN ISSUE WITH JEEP RENEGADE FUEL PUMPS AND OTHER YEARS 2017 AND UP HAVE BEEN RECALLED BUT WHY HASN'T MINE? ALMOST CAUSING A CRASH AND THE COST OF THE REPAIR IS THE 1ST ISSUE, THE BIGGEST STRESSOR IS THE FACT THAT THE PART IS ON BACK ORDER AND CHRYSLER WON'T SHIP MY MECHANIC THE PART FOR 3 WEEKS. YES 3 WEEKS WITHOUT A VEHICLE, LOST WAGES, AND MISSED CLASSES BECAUSE I HAVE A HARD TIME GETTING TO CLASS FOR NURSING SCHOOL. I HAD A RENTAL CAR THAT I WAS PAYING $27 DOLLARS A DAY BUT AFTER 1.5 WEEKS, I CAN'T AFFORD THAT PLUS THE $800+ REPAIR SO I RETURNED IT. MY MECHANIC ALSO NOTICED THE CANISTER OF THE EVAP SYSTEM IS ALSO BAD WHICH IS ANOTHER THING THAT SHOULDN'T BE GOING BAD THIS SOON. NOW MY TOTAL IS $1075. PLUS THE $300 OF THE RENTAL I HAD TO GET WHILE CHRYSLER WAS TAKING THEIR TIME GETTING THE PART I NEEDED. YESTERDAY I HAD TO CALL CORPORATE TO BEG THEM TO GET THIS PART MOVING FASTER. THE FACT THAT THE PART IS BACK ORDERED, MEANS A LOT OF OTHER PEOPLE ARE HAVING THIS SAME ISSUE. IT'S TIME TO RECALL THIS PART BEFORE IT KILLS SOMEONE. I WAS LUCKY AND WAS ABLE TO CORRECT THE CAR WHEN IT WAS TRYING TO SUDDENLY JERK OFF THE ROAD WITH SPEEDS OF 70 MPH. BUT NOT EVERYONE MIGHT NOT BE LUCKY AND IT'S A DANGEROUS SITUATION WAITING TO HAPPEN.
Corrective Action:
JEEP ONLY HAS 40,000 MILES ON IT AND ONE DAY DRIVING HOME ON THE INTERSTATE, THE CAR KILLED WHILE DRIVING WITHOUT WARNING AND ALMOST CAUSED ME TO CRASH. THE CAR BEHIND ME HAD TO SWERVE TO AVOID REAR ENDING ME AS WELL. HAD IT SENT TO A MECHANIC AND HE SAID THAT THE FUEL PUMP FAILED. CAR IS ONLY AT 40,000 MILES AND IS ONLY 3 YEARS OLD. COST TO REPAIR IT IS $800. I LOOKED UP CASES AND APPARENTLY THIS IS A KNOWN ISSUE WITH JEEP RENEGADE FUEL PUMPS AND OTHER YEARS 2017 AND UP HAVE BEEN RECALLED BUT WHY HASN'T MINE? ALMOST CAUSING A CRASH AND THE COST OF THE REPAIR IS THE 1ST ISSUE, THE BIGGEST STRESSOR IS THE FACT THAT THE PART IS ON BACK ORDER AND CHRYSLER WON'T SHIP MY MECHANIC THE PART FOR 3 WEEKS. YES 3 WEEKS WITHOUT A VEHICLE, LOST WAGES, AND MISSED CLASSES BECAUSE I HAVE A HARD TIME GETTING TO CLASS FOR NURSING SCHOOL. I HAD A RENTAL CAR THAT I WAS PAYING $27 DOLLARS A DAY BUT AFTER 1.5 WEEKS, I CAN'T AFFORD THAT PLUS THE $800+ REPAIR SO I RETURNED IT. MY MECHANIC ALSO NOTICED THE CANISTER OF THE EVAP SYSTEM IS ALSO BAD WHICH IS ANOTHER THING THAT SHOULDN'T BE GOING BAD THIS SOON. NOW MY TOTAL IS $1075. PLUS THE $300 OF THE RENTAL I HAD TO GET WHILE CHRYSLER WAS TAKING THEIR TIME GETTING THE PART I NEEDED. YESTERDAY I HAD TO CALL CORPORATE TO BEG THEM TO GET THIS PART MOVING FASTER. THE FACT THAT THE PART IS BACK ORDERED, MEANS A LOT OF OTHER PEOPLE ARE HAVING THIS SAME ISSUE. IT'S TIME TO RECALL THIS PART BEFORE IT KILLS SOMEONE. I WAS LUCKY AND WAS ABLE TO CORRECT THE CAR WHEN IT WAS TRYING TO SUDDENLY JERK OFF THE ROAD WITH SPEEDS OF 70 MPH. BUT NOT EVERYONE MIGHT NOT BE LUCKY AND IT'S A DANGEROUS SITUATION WAITING TO HAPPEN.
Additional Notes:
JEEP ONLY HAS 40,000 MILES ON IT AND ONE DAY DRIVING HOME ON THE INTERSTATE, THE CAR KILLED WHILE DRIVING WITHOUT WARNING AND ALMOST CAUSED ME TO CRASH. THE CAR BEHIND ME HAD TO SWERVE TO AVOID REAR ENDING ME AS WELL. HAD IT SENT TO A MECHANIC AND HE SAID THAT THE FUEL PUMP FAILED. CAR IS ONLY AT 40,000 MILES AND IS ONLY 3 YEARS OLD. COST TO REPAIR IT IS $800. I LOOKED UP CASES AND APPARENTLY THIS IS A KNOWN ISSUE WITH JEEP RENEGADE FUEL PUMPS AND OTHER YEARS 2017 AND UP HAVE BEEN RECALLED BUT WHY HASN'T MINE? ALMOST CAUSING A CRASH AND THE COST OF THE REPAIR IS THE 1ST ISSUE, THE BIGGEST STRESSOR IS THE FACT THAT THE PART IS ON BACK ORDER AND CHRYSLER WON'T SHIP MY MECHANIC THE PART FOR 3 WEEKS. YES 3 WEEKS WITHOUT A VEHICLE, LOST WAGES, AND MISSED CLASSES BECAUSE I HAVE A HARD TIME GETTING TO CLASS FOR NURSING SCHOOL. I HAD A RENTAL CAR THAT I WAS PAYING $27 DOLLARS A DAY BUT AFTER 1.5 WEEKS, I CAN'T AFFORD THAT PLUS THE $800+ REPAIR SO I RETURNED IT. MY MECHANIC ALSO NOTICED THE CANISTER OF THE EVAP SYSTEM IS ALSO BAD WHICH IS ANOTHER THING THAT SHOULDN'T BE GOING BAD THIS SOON. NOW MY TOTAL IS $1075. PLUS THE $300 OF THE RENTAL I HAD TO GET WHILE CHRYSLER WAS TAKING THEIR TIME GETTING THE PART I NEEDED. YESTERDAY I HAD TO CALL CORPORATE TO BEG THEM TO GET THIS PART MOVING FASTER. THE FACT THAT THE PART IS BACK ORDERED, MEANS A LOT OF OTHER PEOPLE ARE HAVING THIS SAME ISSUE. IT'S TIME TO RECALL THIS PART BEFORE IT KILLS SOMEONE. I WAS LUCKY AND WAS ABLE TO CORRECT THE CAR WHEN IT WAS TRYING TO SUDDENLY JERK OFF THE ROAD WITH SPEEDS OF 70 MPH. BUT NOT EVERYONE MIGHT NOT BE LUCKY AND IT'S A DANGEROUS SITUATION WAITING TO HAPPEN.
Mfg Campaign: 11253384
Recall Date: Sep 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS REGARDING MY SON'S VEHICLE. ON TWO DIFFERENT OCCASIONS THE FUEL GAUGE HAS SHOWN FUEL IN THE TANK. ONCE IT WAS SHOWING JUST UNDER A QUARTER TANK AND ANOTHER SHOWING JUST UNDER HALF TANK. IN REALITY THE TANK WAS COMPLETELY EMPTY. BOTH TIMES HE WAS OBVIOUSLY DRIVING AND THE ENGINE STALLED AND LEFT HIM TRYING TO NEGOTIATE THE VEHICLE OFF THE ROAD AND STRANDED UNTIL HIS FATHER OR WHERE ABLE TO REACH HIM.
Corrective Action:
THIS IS REGARDING MY SON'S VEHICLE. ON TWO DIFFERENT OCCASIONS THE FUEL GAUGE HAS SHOWN FUEL IN THE TANK. ONCE IT WAS SHOWING JUST UNDER A QUARTER TANK AND ANOTHER SHOWING JUST UNDER HALF TANK. IN REALITY THE TANK WAS COMPLETELY EMPTY. BOTH TIMES HE WAS OBVIOUSLY DRIVING AND THE ENGINE STALLED AND LEFT HIM TRYING TO NEGOTIATE THE VEHICLE OFF THE ROAD AND STRANDED UNTIL HIS FATHER OR WHERE ABLE TO REACH HIM.
Additional Notes:
THIS IS REGARDING MY SON'S VEHICLE. ON TWO DIFFERENT OCCASIONS THE FUEL GAUGE HAS SHOWN FUEL IN THE TANK. ONCE IT WAS SHOWING JUST UNDER A QUARTER TANK AND ANOTHER SHOWING JUST UNDER HALF TANK. IN REALITY THE TANK WAS COMPLETELY EMPTY. BOTH TIMES HE WAS OBVIOUSLY DRIVING AND THE ENGINE STALLED AND LEFT HIM TRYING TO NEGOTIATE THE VEHICLE OFF THE ROAD AND STRANDED UNTIL HIS FATHER OR WHERE ABLE TO REACH HIM.
Mfg Campaign: 11253495
Recall Date: Sep 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE COOLING FAN FAILED AND BLEW THE FUSE. THE LOSS OF COOLING ALSO CAUSED THE ENGINE TO OVERHEAT WHILE ON THE FREEWAY.
Corrective Action:
THE COOLING FAN FAILED AND BLEW THE FUSE. THE LOSS OF COOLING ALSO CAUSED THE ENGINE TO OVERHEAT WHILE ON THE FREEWAY.
Additional Notes:
THE COOLING FAN FAILED AND BLEW THE FUSE. THE LOSS OF COOLING ALSO CAUSED THE ENGINE TO OVERHEAT WHILE ON THE FREEWAY.
Mfg Campaign: 11246561
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
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
Corrective Action:
JULY 2018 FIRST TIME IT HAPPENED: I WAS IN TRAFFIC FLOWING ALONG ON THE HIGHWAY AT 70MPH AND IT SLOWED TO A CRAWL...STOP AND GO AT 5-10MPH FOR ABOUT 15 MINUTES. ROAD DRY, SUNNY, ABOUT 92 DEGREES F. I HAD THE AC ON AND THE RADIO FULL BLAST. I WAS PULLING FORWARD TO CRAWL ALONG AND IT STALLED. CAME TO A COMPLETE STOP. THE MESSAGE CENTER SAYS IT'S NOT RUNNING AND HIT THE BRAKE AND THE IGNITION BUTTON SO I DID, AND IT STARTED AND I MOVED OUT. HAPPENED AGAIN ABOUT 5 MIN. LATER. THIS TIME IT DIDN'T JUST START AND I HAD TO PUT IT IN PARK FOR A MOMENT BEFORE IT WOULD START. LUCKY FOR ME WE WERE GOING SLOW ENOUGH THAT PEOPLE WORKED AROUND ME. THE THIRD TIME I WAS MOVING ALONG FASTER AT ABOUT 20MPH AS THE CONGESTION WAS FREEING UP...IT STALLED AGAIN. IT WAS SCARY, NOTHING WORKS AND I HAD TO GLIDE OVER TO THE EMERGENCY LANE. DANGEROUS. SCARY. I KNOW THE 2017 JEEP HAD A RECALL FOR STALLING DUE TO A BFP. DOES MY 2016 HAVE THIS ISSUE ALSO? I AM NO LONGER UNDER WARRANTY AND I CAN'T AFFORD TO HAVE IT CHECKED OUT. I CALLED CHRYSLER AND REPORTED IT.TODAY IT HAPPENED FOR A SECOND TIME AUG. 2019 VEHICLE HAD BEEN ACCELERATING AND DECELERATING CONSTANTLY AROUND 10-20 MPH FOR ABOUT 30 MILES AS ELEVATION WAS GAINED, VERY HOT TEMPS IN 90'S.AC ON. ALL LOSS OF POWER, NO WARNING LIGHTS, VEHICLE SHUTS OFF. UPON RESTART CAR IS PARKED FOR ABOUT HOUR. NEXT ACCELERATING AND DECELERATING, 30-60 MPH, WHILE LOSING ELEVATION, WHENEVER THE GAS WAS DEPRESSED IT HESITATED AND BEGAN TO STALL. HAD TO KEEP THE AC OFF, WHENEVER IT WAS ON IT HESITATED MORE. FINALLY AT HIGHWAY SPEEDS 60-65 MPH IF YOU LET OFF GAS AND THEN BEGAN TO ACCELERATE IT WOULD HESITATE AGAIN AND AGAIN. WHEN VEHICLE WAS AT A COMPLETE STOP IT WOULD ALSO HESITATE IN IDLE DRIVE. IT ALMOST STALLED DOZENS AND DOZENS OF TIMES.
Additional Notes:
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
Mfg Campaign: 11244830
Recall Date: Aug 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS TRUCK HAS BEEN A NIGHTMARE. THE FIRST YEAR I HAD IT I HAD TO TAKE IT TO THE DEALERSHIP 7 TIMES BECAUSE MY EMERGENCY BRAKE WOULD RANDOMLY TURN ON. THEY FINALLY FIGURED OUT IT WAS AN ELECTRICAL PROBLEM. LAST MONTH I STARTED THE CAR AND IT WAS RUNNING LIKE IT HAD 150, 000 MILES ON IT (IT ONLY HAS 42,000) AND THE SERVICE ENGINE LIGHT CAME ONE. TOOK IT TO THE DEALERSHIP AND I WAS TOLD ON THE PHONE THE THE O2 SENSOR WAS BAD AND I NEEDED A TUNEUP... BUT WHEN I REFUSED TO PAY THE DEALERSHIP $700 FOR THE WORK THE STORY CHANGED WHEN I WENT TO PICK UP THE CAR. THEY THEN TOLD ME THEY BROKE THE O2 SENSOR WHEN REPLACING A FAN THAT HAD BEEN RECALLED. WHILE DRIVING O THE HIGHWAY YESTERDAY EVERY LIGHT ON THE DASH CAME ON. ONCE I GOT HOME A TURN IT OFF AND BACK ON ONLY THE SERVICE ENGINE LIGHT CAME BACK ON. I HAVE NO CLUE WHAT IM GOING TO DO WITH THIS $35,000 LEMON. I CAN ONLY GUESS THE CAR STILL HAS ELECTRICAL ISSUES OR THE ENGINE IS ABOUT TO DIE AT 42,000 MILES EVEN THOUGH I HAVE HAVE KEPT UP WITH ALL REQUIRED MAINTENANCE THROUGH THE DEALERSHIP. BUT I DO KNOW I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN IN MY LIFE
Corrective Action:
THIS TRUCK HAS BEEN A NIGHTMARE. THE FIRST YEAR I HAD IT I HAD TO TAKE IT TO THE DEALERSHIP 7 TIMES BECAUSE MY EMERGENCY BRAKE WOULD RANDOMLY TURN ON. THEY FINALLY FIGURED OUT IT WAS AN ELECTRICAL PROBLEM. LAST MONTH I STARTED THE CAR AND IT WAS RUNNING LIKE IT HAD 150, 000 MILES ON IT (IT ONLY HAS 42,000) AND THE SERVICE ENGINE LIGHT CAME ONE. TOOK IT TO THE DEALERSHIP AND I WAS TOLD ON THE PHONE THE THE O2 SENSOR WAS BAD AND I NEEDED A TUNEUP... BUT WHEN I REFUSED TO PAY THE DEALERSHIP $700 FOR THE WORK THE STORY CHANGED WHEN I WENT TO PICK UP THE CAR. THEY THEN TOLD ME THEY BROKE THE O2 SENSOR WHEN REPLACING A FAN THAT HAD BEEN RECALLED. WHILE DRIVING O THE HIGHWAY YESTERDAY EVERY LIGHT ON THE DASH CAME ON. ONCE I GOT HOME A TURN IT OFF AND BACK ON ONLY THE SERVICE ENGINE LIGHT CAME BACK ON. I HAVE NO CLUE WHAT IM GOING TO DO WITH THIS $35,000 LEMON. I CAN ONLY GUESS THE CAR STILL HAS ELECTRICAL ISSUES OR THE ENGINE IS ABOUT TO DIE AT 42,000 MILES EVEN THOUGH I HAVE HAVE KEPT UP WITH ALL REQUIRED MAINTENANCE THROUGH THE DEALERSHIP. BUT I DO KNOW I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN IN MY LIFE
Additional Notes:
THIS TRUCK HAS BEEN A NIGHTMARE. THE FIRST YEAR I HAD IT I HAD TO TAKE IT TO THE DEALERSHIP 7 TIMES BECAUSE MY EMERGENCY BRAKE WOULD RANDOMLY TURN ON. THEY FINALLY FIGURED OUT IT WAS AN ELECTRICAL PROBLEM. LAST MONTH I STARTED THE CAR AND IT WAS RUNNING LIKE IT HAD 150, 000 MILES ON IT (IT ONLY HAS 42,000) AND THE SERVICE ENGINE LIGHT CAME ONE. TOOK IT TO THE DEALERSHIP AND I WAS TOLD ON THE PHONE THE THE O2 SENSOR WAS BAD AND I NEEDED A TUNEUP... BUT WHEN I REFUSED TO PAY THE DEALERSHIP $700 FOR THE WORK THE STORY CHANGED WHEN I WENT TO PICK UP THE CAR. THEY THEN TOLD ME THEY BROKE THE O2 SENSOR WHEN REPLACING A FAN THAT HAD BEEN RECALLED. WHILE DRIVING O THE HIGHWAY YESTERDAY EVERY LIGHT ON THE DASH CAME ON. ONCE I GOT HOME A TURN IT OFF AND BACK ON ONLY THE SERVICE ENGINE LIGHT CAME BACK ON. I HAVE NO CLUE WHAT IM GOING TO DO WITH THIS $35,000 LEMON. I CAN ONLY GUESS THE CAR STILL HAS ELECTRICAL ISSUES OR THE ENGINE IS ABOUT TO DIE AT 42,000 MILES EVEN THOUGH I HAVE HAVE KEPT UP WITH ALL REQUIRED MAINTENANCE THROUGH THE DEALERSHIP. BUT I DO KNOW I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN IN MY LIFE
Mfg Campaign: 11242457
Recall Date: Aug 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS TRUCK HAS BEEN A NIGHTMARE. THE FIRST YEAR I HAD IT I HAD TO TAKE IT TO THE DEALERSHIP 7 TIMES BECAUSE MY EMERGENCY BRAKE WOULD RANDOMLY TURN ON. THEY FINALLY FIGURED OUT IT WAS AN ELECTRICAL PROBLEM. LAST MONTH I STARTED THE CAR AND IT WAS RUNNING LIKE IT HAD 150, 000 MILES ON IT (IT ONLY HAS 42,000) AND THE SERVICE ENGINE LIGHT CAME ONE. TOOK IT TO THE DEALERSHIP AND I WAS TOLD ON THE PHONE THE THE O2 SENSOR WAS BAD AND I NEEDED A TUNEUP... BUT WHEN I REFUSED TO PAY THE DEALERSHIP $700 FOR THE WORK THE STORY CHANGED WHEN I WENT TO PICK UP THE CAR. THEY THEN TOLD ME THEY BROKE THE O2 SENSOR WHEN REPLACING A FAN THAT HAD BEEN RECALLED. WHILE DRIVING O THE HIGHWAY YESTERDAY EVERY LIGHT ON THE DASH CAME ON. ONCE I GOT HOME A TURN IT OFF AND BACK ON ONLY THE SERVICE ENGINE LIGHT CAME BACK ON. I HAVE NO CLUE WHAT IM GOING TO DO WITH THIS $35,000 LEMON. I CAN ONLY GUESS THE CAR STILL HAS ELECTRICAL ISSUES OR THE ENGINE IS ABOUT TO DIE AT 42,000 MILES EVEN THOUGH I HAVE HAVE KEPT UP WITH ALL REQUIRED MAINTENANCE THROUGH THE DEALERSHIP. BUT I DO KNOW I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN IN MY LIFE
Corrective Action:
THIS TRUCK HAS BEEN A NIGHTMARE. THE FIRST YEAR I HAD IT I HAD TO TAKE IT TO THE DEALERSHIP 7 TIMES BECAUSE MY EMERGENCY BRAKE WOULD RANDOMLY TURN ON. THEY FINALLY FIGURED OUT IT WAS AN ELECTRICAL PROBLEM. LAST MONTH I STARTED THE CAR AND IT WAS RUNNING LIKE IT HAD 150, 000 MILES ON IT (IT ONLY HAS 42,000) AND THE SERVICE ENGINE LIGHT CAME ONE. TOOK IT TO THE DEALERSHIP AND I WAS TOLD ON THE PHONE THE THE O2 SENSOR WAS BAD AND I NEEDED A TUNEUP... BUT WHEN I REFUSED TO PAY THE DEALERSHIP $700 FOR THE WORK THE STORY CHANGED WHEN I WENT TO PICK UP THE CAR. THEY THEN TOLD ME THEY BROKE THE O2 SENSOR WHEN REPLACING A FAN THAT HAD BEEN RECALLED. WHILE DRIVING O THE HIGHWAY YESTERDAY EVERY LIGHT ON THE DASH CAME ON. ONCE I GOT HOME A TURN IT OFF AND BACK ON ONLY THE SERVICE ENGINE LIGHT CAME BACK ON. I HAVE NO CLUE WHAT IM GOING TO DO WITH THIS $35,000 LEMON. I CAN ONLY GUESS THE CAR STILL HAS ELECTRICAL ISSUES OR THE ENGINE IS ABOUT TO DIE AT 42,000 MILES EVEN THOUGH I HAVE HAVE KEPT UP WITH ALL REQUIRED MAINTENANCE THROUGH THE DEALERSHIP. BUT I DO KNOW I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN IN MY LIFE
Additional Notes:
THIS TRUCK HAS BEEN A NIGHTMARE. THE FIRST YEAR I HAD IT I HAD TO TAKE IT TO THE DEALERSHIP 7 TIMES BECAUSE MY EMERGENCY BRAKE WOULD RANDOMLY TURN ON. THEY FINALLY FIGURED OUT IT WAS AN ELECTRICAL PROBLEM. LAST MONTH I STARTED THE CAR AND IT WAS RUNNING LIKE IT HAD 150, 000 MILES ON IT (IT ONLY HAS 42,000) AND THE SERVICE ENGINE LIGHT CAME ONE. TOOK IT TO THE DEALERSHIP AND I WAS TOLD ON THE PHONE THE THE O2 SENSOR WAS BAD AND I NEEDED A TUNEUP... BUT WHEN I REFUSED TO PAY THE DEALERSHIP $700 FOR THE WORK THE STORY CHANGED WHEN I WENT TO PICK UP THE CAR. THEY THEN TOLD ME THEY BROKE THE O2 SENSOR WHEN REPLACING A FAN THAT HAD BEEN RECALLED. WHILE DRIVING O THE HIGHWAY YESTERDAY EVERY LIGHT ON THE DASH CAME ON. ONCE I GOT HOME A TURN IT OFF AND BACK ON ONLY THE SERVICE ENGINE LIGHT CAME BACK ON. I HAVE NO CLUE WHAT IM GOING TO DO WITH THIS $35,000 LEMON. I CAN ONLY GUESS THE CAR STILL HAS ELECTRICAL ISSUES OR THE ENGINE IS ABOUT TO DIE AT 42,000 MILES EVEN THOUGH I HAVE HAVE KEPT UP WITH ALL REQUIRED MAINTENANCE THROUGH THE DEALERSHIP. BUT I DO KNOW I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN IN MY LIFE
Mfg Campaign: 11242457
Recall Date: Aug 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Potential Consequences:
2016 JEEP RENEGADE. CONSUMER WRITES SEEKING REIMBURSEMENT FROM VEHICLE REPAIRS. *LD *JS
Corrective Action:
2016 JEEP RENEGADE. CONSUMER WRITES SEEKING REIMBURSEMENT FROM VEHICLE REPAIRS. *LD *JS
Additional Notes:
2016 JEEP RENEGADE. CONSUMER WRITES SEEKING REIMBURSEMENT FROM VEHICLE REPAIRS. *LD *JS
Mfg Campaign: 11241491
Recall Date: Aug 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM CONCERNED THAT KEY FOB TO OUR 2016 RENEGADE DOES NOT WORK WELL AT ALL. I HAVE REPLACED THE BATTERY BUT STILL HAVE PROBLEMS LOCKING AND UNLOCKING DOORS. I WORRY WHEN THE KEY FOB TAKES A LONG TIME TO OPEN THE DOORS I HAVE TO HOVER KEY FOB OVER DOOR HANDLE TO SEE IF IT READS IT, THIS HAPPENS WHEN I PICK UP THE KIDS FROM SCHOOL, OR RUNNING TO THEIR GAME'S AND PRACTICES, AND IT HAPPENS ON RAINY DAYS TOO. I CAN'T GET IN MY CAR AND I WORRY FOR MY SAFETY AND THAT OF MY KIDS BECAUSE WE'RE STANDING OUTSIDE THE VEHICLE WAITING TO SEE IF DOORS WILL UNLOCK. IT DOESN'T MAKE SENSE THAT WE CANNOT GET INTO OUR CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH KEY FOBS. I NEED THIS ISSUED RESOLVED.
Corrective Action:
I AM CONCERNED THAT KEY FOB TO OUR 2016 RENEGADE DOES NOT WORK WELL AT ALL. I HAVE REPLACED THE BATTERY BUT STILL HAVE PROBLEMS LOCKING AND UNLOCKING DOORS. I WORRY WHEN THE KEY FOB TAKES A LONG TIME TO OPEN THE DOORS I HAVE TO HOVER KEY FOB OVER DOOR HANDLE TO SEE IF IT READS IT, THIS HAPPENS WHEN I PICK UP THE KIDS FROM SCHOOL, OR RUNNING TO THEIR GAME'S AND PRACTICES, AND IT HAPPENS ON RAINY DAYS TOO. I CAN'T GET IN MY CAR AND I WORRY FOR MY SAFETY AND THAT OF MY KIDS BECAUSE WE'RE STANDING OUTSIDE THE VEHICLE WAITING TO SEE IF DOORS WILL UNLOCK. IT DOESN'T MAKE SENSE THAT WE CANNOT GET INTO OUR CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH KEY FOBS. I NEED THIS ISSUED RESOLVED.
Additional Notes:
I AM CONCERNED THAT KEY FOB TO OUR 2016 RENEGADE DOES NOT WORK WELL AT ALL. I HAVE REPLACED THE BATTERY BUT STILL HAVE PROBLEMS LOCKING AND UNLOCKING DOORS. I WORRY WHEN THE KEY FOB TAKES A LONG TIME TO OPEN THE DOORS I HAVE TO HOVER KEY FOB OVER DOOR HANDLE TO SEE IF IT READS IT, THIS HAPPENS WHEN I PICK UP THE KIDS FROM SCHOOL, OR RUNNING TO THEIR GAME'S AND PRACTICES, AND IT HAPPENS ON RAINY DAYS TOO. I CAN'T GET IN MY CAR AND I WORRY FOR MY SAFETY AND THAT OF MY KIDS BECAUSE WE'RE STANDING OUTSIDE THE VEHICLE WAITING TO SEE IF DOORS WILL UNLOCK. IT DOESN'T MAKE SENSE THAT WE CANNOT GET INTO OUR CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH KEY FOBS. I NEED THIS ISSUED RESOLVED.
Mfg Campaign: 11241120
Recall Date: Aug 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRANSMISSION SHIFTS HARD (LIKE A MANUAL ON MY FIRST DAY OF DRIVING SCHOOL) UPSHIFT AND DOWNSHIFT IN LOWER GEARS. PROBLEM PERSISTS IN ANY WEATHER CONDITION AS I LIVE IN THE NORTH EAST. BRAKE ROTORS WEAR UNEVEN CAUSING PULSATION DUE TO STICKING CALIPERS
Corrective Action:
TRANSMISSION SHIFTS HARD (LIKE A MANUAL ON MY FIRST DAY OF DRIVING SCHOOL) UPSHIFT AND DOWNSHIFT IN LOWER GEARS. PROBLEM PERSISTS IN ANY WEATHER CONDITION AS I LIVE IN THE NORTH EAST. BRAKE ROTORS WEAR UNEVEN CAUSING PULSATION DUE TO STICKING CALIPERS
Additional Notes:
TRANSMISSION SHIFTS HARD (LIKE A MANUAL ON MY FIRST DAY OF DRIVING SCHOOL) UPSHIFT AND DOWNSHIFT IN LOWER GEARS. PROBLEM PERSISTS IN ANY WEATHER CONDITION AS I LIVE IN THE NORTH EAST. BRAKE ROTORS WEAR UNEVEN CAUSING PULSATION DUE TO STICKING CALIPERS
Mfg Campaign: 11240190
Recall Date: Jul 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS HARD (LIKE A MANUAL ON MY FIRST DAY OF DRIVING SCHOOL) UPSHIFT AND DOWNSHIFT IN LOWER GEARS. PROBLEM PERSISTS IN ANY WEATHER CONDITION AS I LIVE IN THE NORTH EAST. BRAKE ROTORS WEAR UNEVEN CAUSING PULSATION DUE TO STICKING CALIPERS
Corrective Action:
TRANSMISSION SHIFTS HARD (LIKE A MANUAL ON MY FIRST DAY OF DRIVING SCHOOL) UPSHIFT AND DOWNSHIFT IN LOWER GEARS. PROBLEM PERSISTS IN ANY WEATHER CONDITION AS I LIVE IN THE NORTH EAST. BRAKE ROTORS WEAR UNEVEN CAUSING PULSATION DUE TO STICKING CALIPERS
Additional Notes:
TRANSMISSION SHIFTS HARD (LIKE A MANUAL ON MY FIRST DAY OF DRIVING SCHOOL) UPSHIFT AND DOWNSHIFT IN LOWER GEARS. PROBLEM PERSISTS IN ANY WEATHER CONDITION AS I LIVE IN THE NORTH EAST. BRAKE ROTORS WEAR UNEVEN CAUSING PULSATION DUE TO STICKING CALIPERS
Mfg Campaign: 11240190
Recall Date: Jul 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Corrective Action:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Additional Notes:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Mfg Campaign: 11235268
Recall Date: Jul 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Corrective Action:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Additional Notes:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Mfg Campaign: 11235268
Recall Date: Jul 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Corrective Action:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Additional Notes:
FOR THE LAST YEAR ON AND OFF THE WARNING LIGHTS ILLUMINATE( SERVICE AIR BAGS, PARKING BRAKE, ELECTRONIC THROTTLE CABLE, CHECK ENGINE LIGHT, POWER STEERING LIGHT), ETC. LAST WEEK WE WERE DRIVING WITH THE KIDS, WENT TO PARK, GOT BACK INTO THE VEHICLE, STARTED IT AND ALL THE LIGHTS STARTED GOING OFF. MY HUSBAND TURNED THE KEY TO OFF, PULLED IT OUT, AND THE CAR KEPT RUNNING. WE BROUGHT IT INTO THE DEALER ONLY TO HAVE THEM REPLACE THE SEATBELT. WE GOT THE CAR BACK AND IT HAPPENED AGAIN TODAY. WE WERE DRIVING, ALL THE LIGHTS KEPT GOING OFF, INCLUDING THE POWER STEERING LIGHT WHICH TURNS OFF THE POWER STEERING SO WE PULLED INTO A GAS STATION ONLY TO TURN THE KEY TO THE OFF POSITION, PULLED THE KEY OUT AND THE CAR KEPT RUNNING. WE CALLED THE DEALER AND BROUGHT IT BACK IN TO BE SERVICED. THE CAR IS DANGEROUSLY UNSAFE!
Mfg Campaign: 11235268
Recall Date: Jul 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RADIATOR FAN
Corrective Action:
RADIATOR FAN
Additional Notes:
RADIATOR FAN
Mfg Campaign: 11234038
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
RADIATOR FAN
Corrective Action:
RADIATOR FAN
Additional Notes:
RADIATOR FAN
Mfg Campaign: 11234038
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RADIATOR FAN FAILED AT 53,000 MILES RESULTING IN THE ENGINE OVERHEATING. VEHICLE HAS BEEN MAINTAINED AS PER MANUFACTURER REQUIREMENTS.
Corrective Action:
RADIATOR FAN FAILED AT 53,000 MILES RESULTING IN THE ENGINE OVERHEATING. VEHICLE HAS BEEN MAINTAINED AS PER MANUFACTURER REQUIREMENTS.
Additional Notes:
RADIATOR FAN FAILED AT 53,000 MILES RESULTING IN THE ENGINE OVERHEATING. VEHICLE HAS BEEN MAINTAINED AS PER MANUFACTURER REQUIREMENTS.
Mfg Campaign: 11233490
Recall Date: Jul 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, SHE HEARD AN ABNORMAL NOISE. IN ADDITION, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE DRIVER PARKED ON THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND ALSO INSPECTED THE VEHICLE. THE DRIVER CALLED JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097 AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,643.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, SHE HEARD AN ABNORMAL NOISE. IN ADDITION, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE DRIVER PARKED ON THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND ALSO INSPECTED THE VEHICLE. THE DRIVER CALLED JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097 AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,643.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, SHE HEARD AN ABNORMAL NOISE. IN ADDITION, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE DRIVER PARKED ON THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND ALSO INSPECTED THE VEHICLE. THE DRIVER CALLED JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097 AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,643.
Mfg Campaign: 11233126
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING DOWN A LONG WINDING HILL WHEN ACCELERATION AND BRAKES WENT OUT. I WAS ABLE TO STOP THE CAR WITH THE EMERGENCY BRAKE. NO WARNING LIGHTS BEFORE OR DURING. TOWED TO DEALERSHIP WHERE I WAS TOLD THAT IT HAD BURNED THROUGH 4 QUARTS OF OIL AND THAT I NEEDED TO TAKE IT BACK TO DO AN OIL CONSUMPTION TEST. THERE IS NO WAY I'M GETTING BACK INTO A VEHICLE THAT HAS NO BRAKES DURING SAFE MODE AND HAS NO WARNING THAT ANYTHING IS WRONG. JEEP NEEDS TO GET THESE OFF OF THE ROAD BEFORE IT KILLS SOMEONE
Corrective Action:
DRIVING DOWN A LONG WINDING HILL WHEN ACCELERATION AND BRAKES WENT OUT. I WAS ABLE TO STOP THE CAR WITH THE EMERGENCY BRAKE. NO WARNING LIGHTS BEFORE OR DURING. TOWED TO DEALERSHIP WHERE I WAS TOLD THAT IT HAD BURNED THROUGH 4 QUARTS OF OIL AND THAT I NEEDED TO TAKE IT BACK TO DO AN OIL CONSUMPTION TEST. THERE IS NO WAY I'M GETTING BACK INTO A VEHICLE THAT HAS NO BRAKES DURING SAFE MODE AND HAS NO WARNING THAT ANYTHING IS WRONG. JEEP NEEDS TO GET THESE OFF OF THE ROAD BEFORE IT KILLS SOMEONE
Additional Notes:
DRIVING DOWN A LONG WINDING HILL WHEN ACCELERATION AND BRAKES WENT OUT. I WAS ABLE TO STOP THE CAR WITH THE EMERGENCY BRAKE. NO WARNING LIGHTS BEFORE OR DURING. TOWED TO DEALERSHIP WHERE I WAS TOLD THAT IT HAD BURNED THROUGH 4 QUARTS OF OIL AND THAT I NEEDED TO TAKE IT BACK TO DO AN OIL CONSUMPTION TEST. THERE IS NO WAY I'M GETTING BACK INTO A VEHICLE THAT HAS NO BRAKES DURING SAFE MODE AND HAS NO WARNING THAT ANYTHING IS WRONG. JEEP NEEDS TO GET THESE OFF OF THE ROAD BEFORE IT KILLS SOMEONE
Mfg Campaign: 11233247
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE MULTIPLE TIMES BEFORE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A FUEL STATION WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED OIL. THE CONTACT WAS ABLE TO ADD OIL TO THE VEHICLE. THE VEHICLE WAS TAKEN TO BARBERA AUTOLAND (7810 E ROOSEVELT BLVD, PHILADELPHIA, PA 19152, (215) 333-3700) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE MULTIPLE TIMES BEFORE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A FUEL STATION WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED OIL. THE CONTACT WAS ABLE TO ADD OIL TO THE VEHICLE. THE VEHICLE WAS TAKEN TO BARBERA AUTOLAND (7810 E ROOSEVELT BLVD, PHILADELPHIA, PA 19152, (215) 333-3700) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE MULTIPLE TIMES BEFORE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A FUEL STATION WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED OIL. THE CONTACT WAS ABLE TO ADD OIL TO THE VEHICLE. THE VEHICLE WAS TAKEN TO BARBERA AUTOLAND (7810 E ROOSEVELT BLVD, PHILADELPHIA, PA 19152, (215) 333-3700) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11231220
Recall Date: Jul 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING MY VEHICLE TODAY AND IT DID NOT ACCELERATE WHEN APPLYING THE GAS. THIS HAS OCCURRED MANY TIMES IN THE PAST BUT AS A RESULT, I WAS ALMOST REAR ENDED TODAY. I HAVE 40,800 MILES. I PURCHASED THIS VEHICLE NEW AND HAVE HAD SIMILAR ISSUES IN THE PAST BUT THIS WAS A TIME THAT THE DELAY IN ACCELERATION LASTED AT LEAST 8 SECONDS. WHEN THIS OCCURS IT IS ALWAYS DURING ACCELERATION FROM A STOP EXCEPT ONCE WHEN I DECELERATING TO A STOP, THE ENGINE STARTED TO STALL UNTIL I REVVED THE ENGINE.
Corrective Action:
DRIVING MY VEHICLE TODAY AND IT DID NOT ACCELERATE WHEN APPLYING THE GAS. THIS HAS OCCURRED MANY TIMES IN THE PAST BUT AS A RESULT, I WAS ALMOST REAR ENDED TODAY. I HAVE 40,800 MILES. I PURCHASED THIS VEHICLE NEW AND HAVE HAD SIMILAR ISSUES IN THE PAST BUT THIS WAS A TIME THAT THE DELAY IN ACCELERATION LASTED AT LEAST 8 SECONDS. WHEN THIS OCCURS IT IS ALWAYS DURING ACCELERATION FROM A STOP EXCEPT ONCE WHEN I DECELERATING TO A STOP, THE ENGINE STARTED TO STALL UNTIL I REVVED THE ENGINE.
Additional Notes:
DRIVING MY VEHICLE TODAY AND IT DID NOT ACCELERATE WHEN APPLYING THE GAS. THIS HAS OCCURRED MANY TIMES IN THE PAST BUT AS A RESULT, I WAS ALMOST REAR ENDED TODAY. I HAVE 40,800 MILES. I PURCHASED THIS VEHICLE NEW AND HAVE HAD SIMILAR ISSUES IN THE PAST BUT THIS WAS A TIME THAT THE DELAY IN ACCELERATION LASTED AT LEAST 8 SECONDS. WHEN THIS OCCURS IT IS ALWAYS DURING ACCELERATION FROM A STOP EXCEPT ONCE WHEN I DECELERATING TO A STOP, THE ENGINE STARTED TO STALL UNTIL I REVVED THE ENGINE.
Mfg Campaign: 11230883
Recall Date: Jul 10, 2019
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