Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
719 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Crankshaft sensor failure. Engine would sputter, meaning there was a "kick-back" feeling while driving at a constant speed and engine rpm. After every other sputter, engine would completely shutoff (meaning 0 rpm) and power steering would deactivate. This sudden loss of driving capability occurred on the highway. Major safety concern. Went to nearest maintenance shop, issue with CRANKSHAFT sensor. This is already being recalled on numerous 2016 Jeep Patriot models but not my VIN number. Jeep needs to extend their recall on this model.
Corrective Action:
Crankshaft sensor failure. Engine would sputter, meaning there was a "kick-back" feeling while driving at a constant speed and engine rpm. After every other sputter, engine would completely shutoff (meaning 0 rpm) and power steering would deactivate. This sudden loss of driving capability occurred on the highway. Major safety concern. Went to nearest maintenance shop, issue with CRANKSHAFT sensor. This is already being recalled on numerous 2016 Jeep Patriot models but not my VIN number. Jeep needs to extend their recall on this model.
Additional Notes:
Crankshaft sensor failure. Engine would sputter, meaning there was a "kick-back" feeling while driving at a constant speed and engine rpm. After every other sputter, engine would completely shutoff (meaning 0 rpm) and power steering would deactivate. This sudden loss of driving capability occurred on the highway. Major safety concern. Went to nearest maintenance shop, issue with CRANKSHAFT sensor. This is already being recalled on numerous 2016 Jeep Patriot models but not my VIN number. Jeep needs to extend their recall on this model.
Mfg Campaign: 11530212
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had the catalyst converter recall fixed in 2020 and now I am having to fix/replace the converter they replaced with the recall not even 3 years later and have been told that it wouldn’t be associated with the recall or replaced under warranty with it even though the life span on a catalyst converter is usually around 10 years not just little over 2 years old I shouldn’t be having to get it replace and pay the costs of a more recently fixed recall
Corrective Action:
I had the catalyst converter recall fixed in 2020 and now I am having to fix/replace the converter they replaced with the recall not even 3 years later and have been told that it wouldn’t be associated with the recall or replaced under warranty with it even though the life span on a catalyst converter is usually around 10 years not just little over 2 years old I shouldn’t be having to get it replace and pay the costs of a more recently fixed recall
Additional Notes:
I had the catalyst converter recall fixed in 2020 and now I am having to fix/replace the converter they replaced with the recall not even 3 years later and have been told that it wouldn’t be associated with the recall or replaced under warranty with it even though the life span on a catalyst converter is usually around 10 years not just little over 2 years old I shouldn’t be having to get it replace and pay the costs of a more recently fixed recall
Mfg Campaign: 11529783
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had the catalyst converter recall fixed in 2020 and now I am having to fix/replace the converter they replaced with the recall not even 3 years later and have been told that it wouldn’t be associated with the recall or replaced under warranty with it even though the life span on a catalyst converter is usually around 10 years not just little over 2 years old I shouldn’t be having to get it replace and pay the costs of a more recently fixed recall
Corrective Action:
I had the catalyst converter recall fixed in 2020 and now I am having to fix/replace the converter they replaced with the recall not even 3 years later and have been told that it wouldn’t be associated with the recall or replaced under warranty with it even though the life span on a catalyst converter is usually around 10 years not just little over 2 years old I shouldn’t be having to get it replace and pay the costs of a more recently fixed recall
Additional Notes:
I had the catalyst converter recall fixed in 2020 and now I am having to fix/replace the converter they replaced with the recall not even 3 years later and have been told that it wouldn’t be associated with the recall or replaced under warranty with it even though the life span on a catalyst converter is usually around 10 years not just little over 2 years old I shouldn’t be having to get it replace and pay the costs of a more recently fixed recall
Mfg Campaign: 11529783
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The RPMs in my Jeep Patriot will randomly drop to zero and the car does not accelerate when you press the gas pedal. After a period of time the RPMs will jump back up and the car will start working properly again. The car never turns off and the engine is fully running. No warning lights or codes are activated when this happens. This has happened to me in the middle of traffic as well as on the open highway. The dealership is unable to diagnose the problem.
Corrective Action:
The RPMs in my Jeep Patriot will randomly drop to zero and the car does not accelerate when you press the gas pedal. After a period of time the RPMs will jump back up and the car will start working properly again. The car never turns off and the engine is fully running. No warning lights or codes are activated when this happens. This has happened to me in the middle of traffic as well as on the open highway. The dealership is unable to diagnose the problem.
Additional Notes:
The RPMs in my Jeep Patriot will randomly drop to zero and the car does not accelerate when you press the gas pedal. After a period of time the RPMs will jump back up and the car will start working properly again. The car never turns off and the engine is fully running. No warning lights or codes are activated when this happens. This has happened to me in the middle of traffic as well as on the open highway. The dealership is unable to diagnose the problem.
Mfg Campaign: 11529190
Recall Date: Jun 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The RPMs in my Jeep Patriot will randomly drop to zero and the car does not accelerate when you press the gas pedal. After a period of time the RPMs will jump back up and the car will start working properly again. The car never turns off and the engine is fully running. No warning lights or codes are activated when this happens. This has happened to me in the middle of traffic as well as on the open highway. The dealership is unable to diagnose the problem.
Corrective Action:
The RPMs in my Jeep Patriot will randomly drop to zero and the car does not accelerate when you press the gas pedal. After a period of time the RPMs will jump back up and the car will start working properly again. The car never turns off and the engine is fully running. No warning lights or codes are activated when this happens. This has happened to me in the middle of traffic as well as on the open highway. The dealership is unable to diagnose the problem.
Additional Notes:
The RPMs in my Jeep Patriot will randomly drop to zero and the car does not accelerate when you press the gas pedal. After a period of time the RPMs will jump back up and the car will start working properly again. The car never turns off and the engine is fully running. No warning lights or codes are activated when this happens. This has happened to me in the middle of traffic as well as on the open highway. The dealership is unable to diagnose the problem.
Mfg Campaign: 11529190
Recall Date: Jun 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle keep stalling or losing power. We brought the Jeep to the dealer and they replaced the crankshaft and camshaft position connectors. The Jeep was "repaired" and the problem persisted. We returned the Jeep to the dealer and they replaced the sensor. All in all the Jeep was in the shop for 2 weeks. We were informed that there was a recall on other models. The vehicle was manufactured during the same period (May 19th 20216) as the other Jeeps but they did not repair it without charging us $858.00 We tried to go through the Company but they did not want to hear our concerns. The recall department was adamant that if the VIN Number was not listed they could not help us. We are seeking relief and wish our Vehicle to be included in the recall, since it was built during the time frame and that they had to replace that same defective part.
Corrective Action:
Vehicle keep stalling or losing power. We brought the Jeep to the dealer and they replaced the crankshaft and camshaft position connectors. The Jeep was "repaired" and the problem persisted. We returned the Jeep to the dealer and they replaced the sensor. All in all the Jeep was in the shop for 2 weeks. We were informed that there was a recall on other models. The vehicle was manufactured during the same period (May 19th 20216) as the other Jeeps but they did not repair it without charging us $858.00 We tried to go through the Company but they did not want to hear our concerns. The recall department was adamant that if the VIN Number was not listed they could not help us. We are seeking relief and wish our Vehicle to be included in the recall, since it was built during the time frame and that they had to replace that same defective part.
Additional Notes:
Vehicle keep stalling or losing power. We brought the Jeep to the dealer and they replaced the crankshaft and camshaft position connectors. The Jeep was "repaired" and the problem persisted. We returned the Jeep to the dealer and they replaced the sensor. All in all the Jeep was in the shop for 2 weeks. We were informed that there was a recall on other models. The vehicle was manufactured during the same period (May 19th 20216) as the other Jeeps but they did not repair it without charging us $858.00 We tried to go through the Company but they did not want to hear our concerns. The recall department was adamant that if the VIN Number was not listed they could not help us. We are seeking relief and wish our Vehicle to be included in the recall, since it was built during the time frame and that they had to replace that same defective part.
Mfg Campaign: 11528157
Recall Date: Jun 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I've had my car since January 2022. Since last year, there's been a clicking noise once I begin driving & it'll click for awhile. For these past 3 months my check engine light has came on. The message from O'Reilly's read "Evaporative Emissions System Small Leak Detected." The 1st time I was told to get the Emissions System Cleaner. The light went off. Second month, light came back on with the same message. This time I was told to buy a new gas cap. I did, light never went off. I bought the advance emissions cleaner & the light went off. This being month 3, light came on again June 2nd. Again told to get gas cap, I did & light never went off. Last week Tuesday, getting on the freeway, I accelerated as I got over 5 lanes. When I got to Lane 3, my car jerked & by the time I got to the 5th lane, my vehicle started decelerating, with my traction control light coming on. I pulled over, being on the left side of the freeway. Turned my car off then restarted it and it wouldn't drive though my foot was on the gas pedal. Turned off then back on after a bit and it started driving slow then stopped, turning it off. Sat for a bit longer then started her again. Drove on the shoulder to get a clearance to get to the other side, by the time I got to Lane 3 the car started decelerating again & the traction light came back on. While trying to be safe, I managed to get over the last 2 lanes and had to stop now on the right shoulder of the freeway. Turned it off. Sat for awhile and started it back up so I can get to the next exit. I drove the shoulder & even at a slower speed the car shut off again. Traction light came on each time it decelerate. Sat again for another while. And this time when I turned it back on, it started shaking which I immediately turned it off! I had to get towed. I researched, there's a recall for the time frame my vehicle was manufactured, which was May 2016 for the crankshaft senor causing the engine to stall, which never got fixed on its Carfax I have.
Corrective Action:
I've had my car since January 2022. Since last year, there's been a clicking noise once I begin driving & it'll click for awhile. For these past 3 months my check engine light has came on. The message from O'Reilly's read "Evaporative Emissions System Small Leak Detected." The 1st time I was told to get the Emissions System Cleaner. The light went off. Second month, light came back on with the same message. This time I was told to buy a new gas cap. I did, light never went off. I bought the advance emissions cleaner & the light went off. This being month 3, light came on again June 2nd. Again told to get gas cap, I did & light never went off. Last week Tuesday, getting on the freeway, I accelerated as I got over 5 lanes. When I got to Lane 3, my car jerked & by the time I got to the 5th lane, my vehicle started decelerating, with my traction control light coming on. I pulled over, being on the left side of the freeway. Turned my car off then restarted it and it wouldn't drive though my foot was on the gas pedal. Turned off then back on after a bit and it started driving slow then stopped, turning it off. Sat for a bit longer then started her again. Drove on the shoulder to get a clearance to get to the other side, by the time I got to Lane 3 the car started decelerating again & the traction light came back on. While trying to be safe, I managed to get over the last 2 lanes and had to stop now on the right shoulder of the freeway. Turned it off. Sat for awhile and started it back up so I can get to the next exit. I drove the shoulder & even at a slower speed the car shut off again. Traction light came on each time it decelerate. Sat again for another while. And this time when I turned it back on, it started shaking which I immediately turned it off! I had to get towed. I researched, there's a recall for the time frame my vehicle was manufactured, which was May 2016 for the crankshaft senor causing the engine to stall, which never got fixed on its Carfax I have.
Additional Notes:
I've had my car since January 2022. Since last year, there's been a clicking noise once I begin driving & it'll click for awhile. For these past 3 months my check engine light has came on. The message from O'Reilly's read "Evaporative Emissions System Small Leak Detected." The 1st time I was told to get the Emissions System Cleaner. The light went off. Second month, light came back on with the same message. This time I was told to buy a new gas cap. I did, light never went off. I bought the advance emissions cleaner & the light went off. This being month 3, light came on again June 2nd. Again told to get gas cap, I did & light never went off. Last week Tuesday, getting on the freeway, I accelerated as I got over 5 lanes. When I got to Lane 3, my car jerked & by the time I got to the 5th lane, my vehicle started decelerating, with my traction control light coming on. I pulled over, being on the left side of the freeway. Turned my car off then restarted it and it wouldn't drive though my foot was on the gas pedal. Turned off then back on after a bit and it started driving slow then stopped, turning it off. Sat for a bit longer then started her again. Drove on the shoulder to get a clearance to get to the other side, by the time I got to Lane 3 the car started decelerating again & the traction light came back on. While trying to be safe, I managed to get over the last 2 lanes and had to stop now on the right shoulder of the freeway. Turned it off. Sat for awhile and started it back up so I can get to the next exit. I drove the shoulder & even at a slower speed the car shut off again. Traction light came on each time it decelerate. Sat again for another while. And this time when I turned it back on, it started shaking which I immediately turned it off! I had to get towed. I researched, there's a recall for the time frame my vehicle was manufactured, which was May 2016 for the crankshaft senor causing the engine to stall, which never got fixed on its Carfax I have.
Mfg Campaign: 11526911
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I've had my car since January 2022. Since last year, there's been a clicking noise once I begin driving & it'll click for awhile. For these past 3 months my check engine light has came on. The message from O'Reilly's read "Evaporative Emissions System Small Leak Detected." The 1st time I was told to get the Emissions System Cleaner. The light went off. Second month, light came back on with the same message. This time I was told to buy a new gas cap. I did, light never went off. I bought the advance emissions cleaner & the light went off. This being month 3, light came on again June 2nd. Again told to get gas cap, I did & light never went off. Last week Tuesday, getting on the freeway, I accelerated as I got over 5 lanes. When I got to Lane 3, my car jerked & by the time I got to the 5th lane, my vehicle started decelerating, with my traction control light coming on. I pulled over, being on the left side of the freeway. Turned my car off then restarted it and it wouldn't drive though my foot was on the gas pedal. Turned off then back on after a bit and it started driving slow then stopped, turning it off. Sat for a bit longer then started her again. Drove on the shoulder to get a clearance to get to the other side, by the time I got to Lane 3 the car started decelerating again & the traction light came back on. While trying to be safe, I managed to get over the last 2 lanes and had to stop now on the right shoulder of the freeway. Turned it off. Sat for awhile and started it back up so I can get to the next exit. I drove the shoulder & even at a slower speed the car shut off again. Traction light came on each time it decelerate. Sat again for another while. And this time when I turned it back on, it started shaking which I immediately turned it off! I had to get towed. I researched, there's a recall for the time frame my vehicle was manufactured, which was May 2016 for the crankshaft senor causing the engine to stall, which never got fixed on its Carfax I have.
Corrective Action:
I've had my car since January 2022. Since last year, there's been a clicking noise once I begin driving & it'll click for awhile. For these past 3 months my check engine light has came on. The message from O'Reilly's read "Evaporative Emissions System Small Leak Detected." The 1st time I was told to get the Emissions System Cleaner. The light went off. Second month, light came back on with the same message. This time I was told to buy a new gas cap. I did, light never went off. I bought the advance emissions cleaner & the light went off. This being month 3, light came on again June 2nd. Again told to get gas cap, I did & light never went off. Last week Tuesday, getting on the freeway, I accelerated as I got over 5 lanes. When I got to Lane 3, my car jerked & by the time I got to the 5th lane, my vehicle started decelerating, with my traction control light coming on. I pulled over, being on the left side of the freeway. Turned my car off then restarted it and it wouldn't drive though my foot was on the gas pedal. Turned off then back on after a bit and it started driving slow then stopped, turning it off. Sat for a bit longer then started her again. Drove on the shoulder to get a clearance to get to the other side, by the time I got to Lane 3 the car started decelerating again & the traction light came back on. While trying to be safe, I managed to get over the last 2 lanes and had to stop now on the right shoulder of the freeway. Turned it off. Sat for awhile and started it back up so I can get to the next exit. I drove the shoulder & even at a slower speed the car shut off again. Traction light came on each time it decelerate. Sat again for another while. And this time when I turned it back on, it started shaking which I immediately turned it off! I had to get towed. I researched, there's a recall for the time frame my vehicle was manufactured, which was May 2016 for the crankshaft senor causing the engine to stall, which never got fixed on its Carfax I have.
Additional Notes:
I've had my car since January 2022. Since last year, there's been a clicking noise once I begin driving & it'll click for awhile. For these past 3 months my check engine light has came on. The message from O'Reilly's read "Evaporative Emissions System Small Leak Detected." The 1st time I was told to get the Emissions System Cleaner. The light went off. Second month, light came back on with the same message. This time I was told to buy a new gas cap. I did, light never went off. I bought the advance emissions cleaner & the light went off. This being month 3, light came on again June 2nd. Again told to get gas cap, I did & light never went off. Last week Tuesday, getting on the freeway, I accelerated as I got over 5 lanes. When I got to Lane 3, my car jerked & by the time I got to the 5th lane, my vehicle started decelerating, with my traction control light coming on. I pulled over, being on the left side of the freeway. Turned my car off then restarted it and it wouldn't drive though my foot was on the gas pedal. Turned off then back on after a bit and it started driving slow then stopped, turning it off. Sat for a bit longer then started her again. Drove on the shoulder to get a clearance to get to the other side, by the time I got to Lane 3 the car started decelerating again & the traction light came back on. While trying to be safe, I managed to get over the last 2 lanes and had to stop now on the right shoulder of the freeway. Turned it off. Sat for awhile and started it back up so I can get to the next exit. I drove the shoulder & even at a slower speed the car shut off again. Traction light came on each time it decelerate. Sat again for another while. And this time when I turned it back on, it started shaking which I immediately turned it off! I had to get towed. I researched, there's a recall for the time frame my vehicle was manufactured, which was May 2016 for the crankshaft senor causing the engine to stall, which never got fixed on its Carfax I have.
Mfg Campaign: 11526911
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Corrective Action:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Additional Notes:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Mfg Campaign: 11526951
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Corrective Action:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Additional Notes:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Mfg Campaign: 11526951
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Corrective Action:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Additional Notes:
I believe it's the engine or could have something to do with fuel. Car shuts off while in idle, mainly while sitting at a red light it shuts off/down completely. I then have to turn the switch to the on position to recrank it. It starts with no problem at all. Happens almost everyday. I've taken it to have it checked and they can't find any issues. It's been this way since I've gotten the car. Still no one can find the problem.
Mfg Campaign: 11526951
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and failed to accelerate over 30 MPH. The contact stated that the vehicle hesitated while driving. The contact stated that the electronic throttle control warning light and the check engine warning light were illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic throttle control had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and failed to accelerate over 30 MPH. The contact stated that the vehicle hesitated while driving. The contact stated that the electronic throttle control warning light and the check engine warning light were illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic throttle control had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and failed to accelerate over 30 MPH. The contact stated that the vehicle hesitated while driving. The contact stated that the electronic throttle control warning light and the check engine warning light were illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic throttle control had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11525787
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
After filling up vehicle (not overfilled) it stalls when I come to a stop or slow down for a turn. This just started today after filling up from the same fuel station I always use. The Jeep restarts after a few seconds after turning it completely off.
Corrective Action:
After filling up vehicle (not overfilled) it stalls when I come to a stop or slow down for a turn. This just started today after filling up from the same fuel station I always use. The Jeep restarts after a few seconds after turning it completely off.
Additional Notes:
After filling up vehicle (not overfilled) it stalls when I come to a stop or slow down for a turn. This just started today after filling up from the same fuel station I always use. The Jeep restarts after a few seconds after turning it completely off.
Mfg Campaign: 11525269
Recall Date: Jun 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After filling up vehicle (not overfilled) it stalls when I come to a stop or slow down for a turn. This just started today after filling up from the same fuel station I always use. The Jeep restarts after a few seconds after turning it completely off.
Corrective Action:
After filling up vehicle (not overfilled) it stalls when I come to a stop or slow down for a turn. This just started today after filling up from the same fuel station I always use. The Jeep restarts after a few seconds after turning it completely off.
Additional Notes:
After filling up vehicle (not overfilled) it stalls when I come to a stop or slow down for a turn. This just started today after filling up from the same fuel station I always use. The Jeep restarts after a few seconds after turning it completely off.
Mfg Campaign: 11525269
Recall Date: Jun 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact's fiancé owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the front passenger’s side head restraint deployed without impact. No warning lights were illuminated. The contact stated that while her fiancé was driving at an undisclosed speed, the failure reoccurred with the driver's side head restraint. The contact's fiancé did not sustain any injuries. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 70,000.
Corrective Action:
The contact's fiancé owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the front passenger’s side head restraint deployed without impact. No warning lights were illuminated. The contact stated that while her fiancé was driving at an undisclosed speed, the failure reoccurred with the driver's side head restraint. The contact's fiancé did not sustain any injuries. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 70,000.
Additional Notes:
The contact's fiancé owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the front passenger’s side head restraint deployed without impact. No warning lights were illuminated. The contact stated that while her fiancé was driving at an undisclosed speed, the failure reoccurred with the driver's side head restraint. The contact's fiancé did not sustain any injuries. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 70,000.
Mfg Campaign: 11522715
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car started shutting off while driving
Corrective Action:
The car started shutting off while driving
Additional Notes:
The car started shutting off while driving
Mfg Campaign: 11521758
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car turned slowed down and almost turned off while I was driving with my toddler in the back seat potentially putting our lives in danger had it happened in the freeway. The ABS light turned on but later in the day turned off and the engine light turned on as well but didn’t turn off until the next day. After a week it did the same thing again except the ABS light didn’t turn on.
Corrective Action:
Car turned slowed down and almost turned off while I was driving with my toddler in the back seat potentially putting our lives in danger had it happened in the freeway. The ABS light turned on but later in the day turned off and the engine light turned on as well but didn’t turn off until the next day. After a week it did the same thing again except the ABS light didn’t turn on.
Additional Notes:
Car turned slowed down and almost turned off while I was driving with my toddler in the back seat potentially putting our lives in danger had it happened in the freeway. The ABS light turned on but later in the day turned off and the engine light turned on as well but didn’t turn off until the next day. After a week it did the same thing again except the ABS light didn’t turn on.
Mfg Campaign: 11521217
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle will intermittently stall and/or lose power while driving. This causes me to have to pull over while driving, wait several minutes, and then I can restart the vehicle and proceed with my way. Overall acceleration is now sluggish in all conditions. The diagnostic code that is recurring indicates an intermittent speed sensor circuit A. I have taken this to my local Jeep dealership, and they have replaced the camshaft, which failed to address the issue. They are still working on the issue as I file this complaint. I note that Chrysler (FCA US, LLC) had a prior recall issued in 2017. The VIN for my vehicle was not part of that recall, and I was not notified. I also note that NHTSA has opened a still current Recall Query with Chrysler as of July 22, 2022, as the issue that was described in that recall is still an issue with other owners of the same model, and that their symptoms match what I am facing with my vehicle.
Corrective Action:
Vehicle will intermittently stall and/or lose power while driving. This causes me to have to pull over while driving, wait several minutes, and then I can restart the vehicle and proceed with my way. Overall acceleration is now sluggish in all conditions. The diagnostic code that is recurring indicates an intermittent speed sensor circuit A. I have taken this to my local Jeep dealership, and they have replaced the camshaft, which failed to address the issue. They are still working on the issue as I file this complaint. I note that Chrysler (FCA US, LLC) had a prior recall issued in 2017. The VIN for my vehicle was not part of that recall, and I was not notified. I also note that NHTSA has opened a still current Recall Query with Chrysler as of July 22, 2022, as the issue that was described in that recall is still an issue with other owners of the same model, and that their symptoms match what I am facing with my vehicle.
Additional Notes:
Vehicle will intermittently stall and/or lose power while driving. This causes me to have to pull over while driving, wait several minutes, and then I can restart the vehicle and proceed with my way. Overall acceleration is now sluggish in all conditions. The diagnostic code that is recurring indicates an intermittent speed sensor circuit A. I have taken this to my local Jeep dealership, and they have replaced the camshaft, which failed to address the issue. They are still working on the issue as I file this complaint. I note that Chrysler (FCA US, LLC) had a prior recall issued in 2017. The VIN for my vehicle was not part of that recall, and I was not notified. I also note that NHTSA has opened a still current Recall Query with Chrysler as of July 22, 2022, as the issue that was described in that recall is still an issue with other owners of the same model, and that their symptoms match what I am facing with my vehicle.
Mfg Campaign: 11520353
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The suv uses large amounts of oil, no matter what brand. Also an electrical issue is present. The radio stops working, thr check engine light stays on. And the headlights dim way down. This happens randomly. The engine code reappears for p420, and i have fixed every component related to the code. The suv consumes approximately 2 quarts of oil in a months driving. The headlights dim so low, even with brights on, you can barely tell they are on.
Corrective Action:
The suv uses large amounts of oil, no matter what brand. Also an electrical issue is present. The radio stops working, thr check engine light stays on. And the headlights dim way down. This happens randomly. The engine code reappears for p420, and i have fixed every component related to the code. The suv consumes approximately 2 quarts of oil in a months driving. The headlights dim so low, even with brights on, you can barely tell they are on.
Additional Notes:
The suv uses large amounts of oil, no matter what brand. Also an electrical issue is present. The radio stops working, thr check engine light stays on. And the headlights dim way down. This happens randomly. The engine code reappears for p420, and i have fixed every component related to the code. The suv consumes approximately 2 quarts of oil in a months driving. The headlights dim so low, even with brights on, you can barely tell they are on.
Mfg Campaign: 11519687
Recall Date: Apr 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The suv uses large amounts of oil, no matter what brand. Also an electrical issue is present. The radio stops working, thr check engine light stays on. And the headlights dim way down. This happens randomly. The engine code reappears for p420, and i have fixed every component related to the code. The suv consumes approximately 2 quarts of oil in a months driving. The headlights dim so low, even with brights on, you can barely tell they are on.
Corrective Action:
The suv uses large amounts of oil, no matter what brand. Also an electrical issue is present. The radio stops working, thr check engine light stays on. And the headlights dim way down. This happens randomly. The engine code reappears for p420, and i have fixed every component related to the code. The suv consumes approximately 2 quarts of oil in a months driving. The headlights dim so low, even with brights on, you can barely tell they are on.
Additional Notes:
The suv uses large amounts of oil, no matter what brand. Also an electrical issue is present. The radio stops working, thr check engine light stays on. And the headlights dim way down. This happens randomly. The engine code reappears for p420, and i have fixed every component related to the code. The suv consumes approximately 2 quarts of oil in a months driving. The headlights dim so low, even with brights on, you can barely tell they are on.
Mfg Campaign: 11519687
Recall Date: Apr 30, 2023
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