Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
719 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Brought Jepp Patriot 2016 to a car shop in Suisun City, CA and they did a thorough diagnostics of my Patriot and couldn’t find out why my battery light was coming on. They checked the alternator and battery and they said they were fine. I was on a main street in Suisun City and as I was turning to the left the car died on me and completely shut off. It was hard to turn wheels and hard to push the brakes and I had people push me out of the street into a sidewalk near a house. I then decided to try start it and it started and I was able to make it to my daughter’s house. My son-in-law and granddaughter used my car and hasn’t had the battery light come on yet but that has happened to me several times where it would come on and turn back off. There was only one incident where it died on me so far and I’m hoping it won’t do it again especially on a busier street. I can’t afford to bring it to dealership to see if they can find the reason why the battery lights comes off and on sporadically. I don’t know if any other Jeeps are having this issue but am asked to report it in case it does to happen to someone else.
Corrective Action:
Brought Jepp Patriot 2016 to a car shop in Suisun City, CA and they did a thorough diagnostics of my Patriot and couldn’t find out why my battery light was coming on. They checked the alternator and battery and they said they were fine. I was on a main street in Suisun City and as I was turning to the left the car died on me and completely shut off. It was hard to turn wheels and hard to push the brakes and I had people push me out of the street into a sidewalk near a house. I then decided to try start it and it started and I was able to make it to my daughter’s house. My son-in-law and granddaughter used my car and hasn’t had the battery light come on yet but that has happened to me several times where it would come on and turn back off. There was only one incident where it died on me so far and I’m hoping it won’t do it again especially on a busier street. I can’t afford to bring it to dealership to see if they can find the reason why the battery lights comes off and on sporadically. I don’t know if any other Jeeps are having this issue but am asked to report it in case it does to happen to someone else.
Additional Notes:
Brought Jepp Patriot 2016 to a car shop in Suisun City, CA and they did a thorough diagnostics of my Patriot and couldn’t find out why my battery light was coming on. They checked the alternator and battery and they said they were fine. I was on a main street in Suisun City and as I was turning to the left the car died on me and completely shut off. It was hard to turn wheels and hard to push the brakes and I had people push me out of the street into a sidewalk near a house. I then decided to try start it and it started and I was able to make it to my daughter’s house. My son-in-law and granddaughter used my car and hasn’t had the battery light come on yet but that has happened to me several times where it would come on and turn back off. There was only one incident where it died on me so far and I’m hoping it won’t do it again especially on a busier street. I can’t afford to bring it to dealership to see if they can find the reason why the battery lights comes off and on sporadically. I don’t know if any other Jeeps are having this issue but am asked to report it in case it does to happen to someone else.
Mfg Campaign: 11581262
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brought Jepp Patriot 2016 to a car shop in Suisun City, CA and they did a thorough diagnostics of my Patriot and couldn’t find out why my battery light was coming on. They checked the alternator and battery and they said they were fine. I was on a main street in Suisun City and as I was turning to the left the car died on me and completely shut off. It was hard to turn wheels and hard to push the brakes and I had people push me out of the street into a sidewalk near a house. I then decided to try start it and it started and I was able to make it to my daughter’s house. My son-in-law and granddaughter used my car and hasn’t had the battery light come on yet but that has happened to me several times where it would come on and turn back off. There was only one incident where it died on me so far and I’m hoping it won’t do it again especially on a busier street. I can’t afford to bring it to dealership to see if they can find the reason why the battery lights comes off and on sporadically. I don’t know if any other Jeeps are having this issue but am asked to report it in case it does to happen to someone else.
Corrective Action:
Brought Jepp Patriot 2016 to a car shop in Suisun City, CA and they did a thorough diagnostics of my Patriot and couldn’t find out why my battery light was coming on. They checked the alternator and battery and they said they were fine. I was on a main street in Suisun City and as I was turning to the left the car died on me and completely shut off. It was hard to turn wheels and hard to push the brakes and I had people push me out of the street into a sidewalk near a house. I then decided to try start it and it started and I was able to make it to my daughter’s house. My son-in-law and granddaughter used my car and hasn’t had the battery light come on yet but that has happened to me several times where it would come on and turn back off. There was only one incident where it died on me so far and I’m hoping it won’t do it again especially on a busier street. I can’t afford to bring it to dealership to see if they can find the reason why the battery lights comes off and on sporadically. I don’t know if any other Jeeps are having this issue but am asked to report it in case it does to happen to someone else.
Additional Notes:
Brought Jepp Patriot 2016 to a car shop in Suisun City, CA and they did a thorough diagnostics of my Patriot and couldn’t find out why my battery light was coming on. They checked the alternator and battery and they said they were fine. I was on a main street in Suisun City and as I was turning to the left the car died on me and completely shut off. It was hard to turn wheels and hard to push the brakes and I had people push me out of the street into a sidewalk near a house. I then decided to try start it and it started and I was able to make it to my daughter’s house. My son-in-law and granddaughter used my car and hasn’t had the battery light come on yet but that has happened to me several times where it would come on and turn back off. There was only one incident where it died on me so far and I’m hoping it won’t do it again especially on a busier street. I can’t afford to bring it to dealership to see if they can find the reason why the battery lights comes off and on sporadically. I don’t know if any other Jeeps are having this issue but am asked to report it in case it does to happen to someone else.
Mfg Campaign: 11581262
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had Recall “fixed” just to have the supposedly fixed crankshaft sensor go bad and randomly stall when driving. They then say it was repaired even though it is having the same reason from the first recall. The fix is having intermittent electrical failure which causes it to stall with no warning no matter what speed you are going. It happened when I was going 20 and turning and again when I was on the highway driving 70. This is going to cause an accident. They said since the recall was already repaired I’m responsible for it
Corrective Action:
Had Recall “fixed” just to have the supposedly fixed crankshaft sensor go bad and randomly stall when driving. They then say it was repaired even though it is having the same reason from the first recall. The fix is having intermittent electrical failure which causes it to stall with no warning no matter what speed you are going. It happened when I was going 20 and turning and again when I was on the highway driving 70. This is going to cause an accident. They said since the recall was already repaired I’m responsible for it
Additional Notes:
Had Recall “fixed” just to have the supposedly fixed crankshaft sensor go bad and randomly stall when driving. They then say it was repaired even though it is having the same reason from the first recall. The fix is having intermittent electrical failure which causes it to stall with no warning no matter what speed you are going. It happened when I was going 20 and turning and again when I was on the highway driving 70. This is going to cause an accident. They said since the recall was already repaired I’m responsible for it
Mfg Campaign: 11581225
Recall Date: Apr 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Corrective Action:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Additional Notes:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Mfg Campaign: 11579111
Recall Date: Mar 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Corrective Action:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Additional Notes:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Mfg Campaign: 11579111
Recall Date: Mar 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Corrective Action:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Additional Notes:
There is some sort of electrical issue. Things keep going in and out: internal lights, cruise control, turn signals in front and back go out 6-9 times a year, ABS light stays on even after it was serviced, the radio goes in and out. I lose power while driving snd allow the car to sit for a day or two and it cuts back on like nothing ever happened.
Mfg Campaign: 11579111
Recall Date: Mar 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575276
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575276
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My ABS module has gone out, giving me an UNSAFE Jeep Patriot, now with ZERO ABS or Traction control, major issue in Tampa driving! Apparently, according to the dealer here, they're on "galactic back order" for a few years now; I couldn't even find one at a used parts store in the area...had to resort to Ebay, having it installed at the dealership this week, who says they'll install it (Janet) but they won't guarantee they can program it and it will reset those dash lights?!?! They can't guarantee it? Then something needs to be figured out to GUARANTEE I have a working Jeep, complete with ABS and traction control. This is a major, according to several people I've spoken with but there's no recall? If something is on back-order for the dealership for years, something needs to be done, you have Jeep customers riding around unsafely in vehicles they purchased WITH safety features, Feel free to call for more details. [XXX] [XXX] P.S. I'll have a receipt after I go to the Jeep dealer this week, have it installed WITH NO GUARANTEE, but it'll be in...might not work, but it'll be in...and that's good enough?!?!?!?! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575276
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573384
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573384
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573384
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my vehicle on the highway the car turned off and I was unable to steer and/or turn the car back on. After I managed to get to the side of the road and then I managed to get it re-started. I took it to the dealership as it had a check engine light. The crankshaft electrical had thrown a code and I was advised to not drive my vehicle due to safety issues of the car "turning off" again without warning and that it could cause a crash. There were no previous warnings from my vehicle prior to this incident. I was given information from the Service Advisor for Chrysler recall S89-NHTSA 16V-907 but he stated that my vehicle didn't have that recall attached to it. The service advisor told me to report the issue to the NHTSA to get my vehicle inspected as he feels it should be included in the recall.
Corrective Action:
While driving my vehicle on the highway the car turned off and I was unable to steer and/or turn the car back on. After I managed to get to the side of the road and then I managed to get it re-started. I took it to the dealership as it had a check engine light. The crankshaft electrical had thrown a code and I was advised to not drive my vehicle due to safety issues of the car "turning off" again without warning and that it could cause a crash. There were no previous warnings from my vehicle prior to this incident. I was given information from the Service Advisor for Chrysler recall S89-NHTSA 16V-907 but he stated that my vehicle didn't have that recall attached to it. The service advisor told me to report the issue to the NHTSA to get my vehicle inspected as he feels it should be included in the recall.
Additional Notes:
While driving my vehicle on the highway the car turned off and I was unable to steer and/or turn the car back on. After I managed to get to the side of the road and then I managed to get it re-started. I took it to the dealership as it had a check engine light. The crankshaft electrical had thrown a code and I was advised to not drive my vehicle due to safety issues of the car "turning off" again without warning and that it could cause a crash. There were no previous warnings from my vehicle prior to this incident. I was given information from the Service Advisor for Chrysler recall S89-NHTSA 16V-907 but he stated that my vehicle didn't have that recall attached to it. The service advisor told me to report the issue to the NHTSA to get my vehicle inspected as he feels it should be included in the recall.
Mfg Campaign: 11573100
Recall Date: Feb 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The site says my vin number is not affected by the recall 16V907000, however, I believe it is. My car loses power while driving exactly as it is described for this recall and it is unsafe. I am scared. I have almost been in several accidents due to this with my 3 year old son in the car.
Corrective Action:
The site says my vin number is not affected by the recall 16V907000, however, I believe it is. My car loses power while driving exactly as it is described for this recall and it is unsafe. I am scared. I have almost been in several accidents due to this with my 3 year old son in the car.
Additional Notes:
The site says my vin number is not affected by the recall 16V907000, however, I believe it is. My car loses power while driving exactly as it is described for this recall and it is unsafe. I am scared. I have almost been in several accidents due to this with my 3 year old son in the car.
Mfg Campaign: 11572846
Recall Date: Feb 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I kept getting a check engine light on my dash even after taking it in for oil changes in the past year on and off and none of them caught what seemed to be the main issue. The check engine light would disappear once I got the oil change. I assumed everything was fine around April 2023, until December 2023 and apparently my check engine light turned back on. Finally after going to at least 4 more different auto shops I took it by Autozone to look at it again. Autozone claimed my code meant that my catalytic converter needed to be looked at or replaced. Now I never got a recall for it, but I did see that there has been several issues across the board about Patriot owners needing theirs to be replaced. That’s costly and it should’ve been replaced free of charge. My vehicle has been in optimal before this and I do keep up proper maintenance on my vehicle.
Corrective Action:
I kept getting a check engine light on my dash even after taking it in for oil changes in the past year on and off and none of them caught what seemed to be the main issue. The check engine light would disappear once I got the oil change. I assumed everything was fine around April 2023, until December 2023 and apparently my check engine light turned back on. Finally after going to at least 4 more different auto shops I took it by Autozone to look at it again. Autozone claimed my code meant that my catalytic converter needed to be looked at or replaced. Now I never got a recall for it, but I did see that there has been several issues across the board about Patriot owners needing theirs to be replaced. That’s costly and it should’ve been replaced free of charge. My vehicle has been in optimal before this and I do keep up proper maintenance on my vehicle.
Additional Notes:
I kept getting a check engine light on my dash even after taking it in for oil changes in the past year on and off and none of them caught what seemed to be the main issue. The check engine light would disappear once I got the oil change. I assumed everything was fine around April 2023, until December 2023 and apparently my check engine light turned back on. Finally after going to at least 4 more different auto shops I took it by Autozone to look at it again. Autozone claimed my code meant that my catalytic converter needed to be looked at or replaced. Now I never got a recall for it, but I did see that there has been several issues across the board about Patriot owners needing theirs to be replaced. That’s costly and it should’ve been replaced free of charge. My vehicle has been in optimal before this and I do keep up proper maintenance on my vehicle.
Mfg Campaign: 11572651
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Corrective Action:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Additional Notes:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Mfg Campaign: 11570225
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Corrective Action:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Additional Notes:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Mfg Campaign: 11570225
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Corrective Action:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Additional Notes:
Several incidents when driving where the vehicle hesitates then the RPMs drop to zero and the Vehicle does not accelerate when gas pedal is pushed. Vehicle does not die each time just does not react to gas pedal being applied and does not increase in speed. Only dashboard light that comes on is the loss of traction. Incident causes driver to have to pull off road, place vehicle in park, turn off and on. Then can drive again.
Mfg Campaign: 11570225
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Head lights continue to dim way down. And now they flicker occasionally. Has not been looked at by anyone except a mobile mechanic. There is no warning, it doesn't happen only over bumps, it happens very randomly, and you never know when. Ive has the mobile mechanic add a set of LED lights because the headlights dim way down, to the point that the bright lights barely light the road to see. No certain dates, it happens randomly, many times since I've owned it, since 2021.
Corrective Action:
Head lights continue to dim way down. And now they flicker occasionally. Has not been looked at by anyone except a mobile mechanic. There is no warning, it doesn't happen only over bumps, it happens very randomly, and you never know when. Ive has the mobile mechanic add a set of LED lights because the headlights dim way down, to the point that the bright lights barely light the road to see. No certain dates, it happens randomly, many times since I've owned it, since 2021.
Additional Notes:
Head lights continue to dim way down. And now they flicker occasionally. Has not been looked at by anyone except a mobile mechanic. There is no warning, it doesn't happen only over bumps, it happens very randomly, and you never know when. Ive has the mobile mechanic add a set of LED lights because the headlights dim way down, to the point that the bright lights barely light the road to see. No certain dates, it happens randomly, many times since I've owned it, since 2021.
Mfg Campaign: 11568176
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Head lights continue to dim way down. And now they flicker occasionally. Has not been looked at by anyone except a mobile mechanic. There is no warning, it doesn't happen only over bumps, it happens very randomly, and you never know when. Ive has the mobile mechanic add a set of LED lights because the headlights dim way down, to the point that the bright lights barely light the road to see. No certain dates, it happens randomly, many times since I've owned it, since 2021.
Corrective Action:
Head lights continue to dim way down. And now they flicker occasionally. Has not been looked at by anyone except a mobile mechanic. There is no warning, it doesn't happen only over bumps, it happens very randomly, and you never know when. Ive has the mobile mechanic add a set of LED lights because the headlights dim way down, to the point that the bright lights barely light the road to see. No certain dates, it happens randomly, many times since I've owned it, since 2021.
Additional Notes:
Head lights continue to dim way down. And now they flicker occasionally. Has not been looked at by anyone except a mobile mechanic. There is no warning, it doesn't happen only over bumps, it happens very randomly, and you never know when. Ive has the mobile mechanic add a set of LED lights because the headlights dim way down, to the point that the bright lights barely light the road to see. No certain dates, it happens randomly, many times since I've owned it, since 2021.
Mfg Campaign: 11568176
Recall Date: Jan 27, 2024
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