Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 20C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: D5B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D1B
Recall Date: Dec 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B3B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B8B
Recall Date: Nov 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 85B
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 41B
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40B
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 07B
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 12B
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Consumer Complaints
99 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM FAILURE While driving and using navigation the system aborts,the screen either blanks out or message "system loading". The radio freezes as well or plays music from a different radio station that driver has chosen. This causes driver to take eyes off from road - which is a safety issue while in traffic. The manufacturer contends that this does not pose a safety related situation. We disagree as have had a near accident as result of system aborting while using navigation and not knowing route when this happens.....we try to reboot system by pushing different buttons which takes our eyes from traffic and road conditions. There have been 8 repair attempts and now manufacturer claims a fix may be out in late September. NHTSA literature states this condition is "Distracted Driving"---we completely agree... The manufacturer has been working on this issue for 12 months now and says may be another 3 months or maybe longer. This condition is unsafe and we believe a factory mandated recall should be released.
Corrective Action:
INFOTAINMENT SYSTEM FAILURE While driving and using navigation the system aborts,the screen either blanks out or message "system loading". The radio freezes as well or plays music from a different radio station that driver has chosen. This causes driver to take eyes off from road - which is a safety issue while in traffic. The manufacturer contends that this does not pose a safety related situation. We disagree as have had a near accident as result of system aborting while using navigation and not knowing route when this happens.....we try to reboot system by pushing different buttons which takes our eyes from traffic and road conditions. There have been 8 repair attempts and now manufacturer claims a fix may be out in late September. NHTSA literature states this condition is "Distracted Driving"---we completely agree... The manufacturer has been working on this issue for 12 months now and says may be another 3 months or maybe longer. This condition is unsafe and we believe a factory mandated recall should be released.
Additional Notes:
INFOTAINMENT SYSTEM FAILURE While driving and using navigation the system aborts,the screen either blanks out or message "system loading". The radio freezes as well or plays music from a different radio station that driver has chosen. This causes driver to take eyes off from road - which is a safety issue while in traffic. The manufacturer contends that this does not pose a safety related situation. We disagree as have had a near accident as result of system aborting while using navigation and not knowing route when this happens.....we try to reboot system by pushing different buttons which takes our eyes from traffic and road conditions. There have been 8 repair attempts and now manufacturer claims a fix may be out in late September. NHTSA literature states this condition is "Distracted Driving"---we completely agree... The manufacturer has been working on this issue for 12 months now and says may be another 3 months or maybe longer. This condition is unsafe and we believe a factory mandated recall should be released.
Mfg Campaign: 11676995
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle states “Service Hybrid System” intermittently while driving and being idle. Vehicle shuts off intermittently while driving and being idle.
Corrective Action:
Vehicle states “Service Hybrid System” intermittently while driving and being idle. Vehicle shuts off intermittently while driving and being idle.
Additional Notes:
Vehicle states “Service Hybrid System” intermittently while driving and being idle. Vehicle shuts off intermittently while driving and being idle.
Mfg Campaign: 11675650
Recall Date: Jul 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, the vehicle experienced an unintended and excessive acceleration, and the vehicle failed to respond upon depressing the brake pedal. The contact stated that the vehicle came to a stop independently. There was no warning light illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,422.
Corrective Action:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, the vehicle experienced an unintended and excessive acceleration, and the vehicle failed to respond upon depressing the brake pedal. The contact stated that the vehicle came to a stop independently. There was no warning light illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,422.
Additional Notes:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, the vehicle experienced an unintended and excessive acceleration, and the vehicle failed to respond upon depressing the brake pedal. The contact stated that the vehicle came to a stop independently. There was no warning light illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,422.
Mfg Campaign: 11672760
Recall Date: Jul 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Corrective Action:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Additional Notes:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Mfg Campaign: 11672612
Recall Date: Jul 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Corrective Action:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Additional Notes:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Mfg Campaign: 11672612
Recall Date: Jul 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Corrective Action:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Additional Notes:
Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 grand Cherokee Jeep Summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to jeep, I thought sure that they’d have someone but they referred me to a jeep dealer in Santa Fe, New Mexico The dealership had a tow co haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to Mike Shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in Colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is Killed. I refuse to drive it.or let a family member drive it.have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car..
Mfg Campaign: 11672612
Recall Date: Jul 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear turn signal on the 2024 Jeep Grand Cherokee is very small. Following vehicles seem to have difficulty in seeing a signaled turn. This condition is exacerbated when driving into the sun. On several occasions, when attempting a left-hand turn and stopped for oncoming traffic, following vehicles have had to brake hard to avoid a rear end collision. This puts the occupants of both vehicles at risk for injury. It is unknown if this condition has been reported to the manufacturer. Because it is a design issue it is unlikely to be resolved by a dealer. The turn signal indicator in the instrument panel was functioning and a visual conformation of the functioning turn signal was made after the incident.
Corrective Action:
The rear turn signal on the 2024 Jeep Grand Cherokee is very small. Following vehicles seem to have difficulty in seeing a signaled turn. This condition is exacerbated when driving into the sun. On several occasions, when attempting a left-hand turn and stopped for oncoming traffic, following vehicles have had to brake hard to avoid a rear end collision. This puts the occupants of both vehicles at risk for injury. It is unknown if this condition has been reported to the manufacturer. Because it is a design issue it is unlikely to be resolved by a dealer. The turn signal indicator in the instrument panel was functioning and a visual conformation of the functioning turn signal was made after the incident.
Additional Notes:
The rear turn signal on the 2024 Jeep Grand Cherokee is very small. Following vehicles seem to have difficulty in seeing a signaled turn. This condition is exacerbated when driving into the sun. On several occasions, when attempting a left-hand turn and stopped for oncoming traffic, following vehicles have had to brake hard to avoid a rear end collision. This puts the occupants of both vehicles at risk for injury. It is unknown if this condition has been reported to the manufacturer. Because it is a design issue it is unlikely to be resolved by a dealer. The turn signal indicator in the instrument panel was functioning and a visual conformation of the functioning turn signal was made after the incident.
Mfg Campaign: 11670683
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Corrective Action:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Additional Notes:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Mfg Campaign: 11670298
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Corrective Action:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Additional Notes:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Mfg Campaign: 11670298
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Corrective Action:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Additional Notes:
This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be extremely dangerous and will take it back to the dealer once again. I have had many other issues with the car and none have been resolved. This one to be is the most worrisome.
Mfg Campaign: 11670298
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving a message pops up that says push brake and shift to park and the it shuts down while driving which is a major safety concern. It did it to me twice and could have lead to a significant accident if someone was behind me and if I was on the highway.
Corrective Action:
While driving a message pops up that says push brake and shift to park and the it shuts down while driving which is a major safety concern. It did it to me twice and could have lead to a significant accident if someone was behind me and if I was on the highway.
Additional Notes:
While driving a message pops up that says push brake and shift to park and the it shuts down while driving which is a major safety concern. It did it to me twice and could have lead to a significant accident if someone was behind me and if I was on the highway.
Mfg Campaign: 11670102
Recall Date: Jun 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving a message pops up that says push brake and shift to park and the it shuts down while driving which is a major safety concern. It did it to me twice and could have lead to a significant accident if someone was behind me and if I was on the highway.
Corrective Action:
While driving a message pops up that says push brake and shift to park and the it shuts down while driving which is a major safety concern. It did it to me twice and could have lead to a significant accident if someone was behind me and if I was on the highway.
Additional Notes:
While driving a message pops up that says push brake and shift to park and the it shuts down while driving which is a major safety concern. It did it to me twice and could have lead to a significant accident if someone was behind me and if I was on the highway.
Mfg Campaign: 11670102
Recall Date: Jun 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Mfg Campaign: 11668882
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Mfg Campaign: 11668882
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
In traffic, in drive, at speed 40 MPH, vehicle shifted automatic transmission to low gear, dropped speed to 10 MPH, every alarm indicator came on, RPMs were in the 6K red line range, was able to pull of the road, engine shut down, was not able to shift, restart, or use key fob functions. Towed to dealer replaced aux battery, replaced TCM valve body assembly. Vehicle mileage 4,380.
Corrective Action:
In traffic, in drive, at speed 40 MPH, vehicle shifted automatic transmission to low gear, dropped speed to 10 MPH, every alarm indicator came on, RPMs were in the 6K red line range, was able to pull of the road, engine shut down, was not able to shift, restart, or use key fob functions. Towed to dealer replaced aux battery, replaced TCM valve body assembly. Vehicle mileage 4,380.
Additional Notes:
In traffic, in drive, at speed 40 MPH, vehicle shifted automatic transmission to low gear, dropped speed to 10 MPH, every alarm indicator came on, RPMs were in the 6K red line range, was able to pull of the road, engine shut down, was not able to shift, restart, or use key fob functions. Towed to dealer replaced aux battery, replaced TCM valve body assembly. Vehicle mileage 4,380.
Mfg Campaign: 11667666
Recall Date: Jun 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.
Corrective Action:
As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.
Additional Notes:
As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.
Mfg Campaign: 11667440
Recall Date: Jun 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.
Corrective Action:
As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.
Additional Notes:
As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pulled over safely without causing an accident and turned the vehicle completely off.
Mfg Campaign: 11667440
Recall Date: Jun 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Corrective Action:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Additional Notes:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Mfg Campaign: 11666992
Recall Date: Jun 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Corrective Action:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Additional Notes:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Mfg Campaign: 11666992
Recall Date: Jun 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Corrective Action:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Additional Notes:
First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to shop 4 times to get fixed with no solution at all. I have talked to others who have or had this vehicle with many of the same issues. They hate the car, including m,e, and cannot wait or have gotten rid of the car. Lemon law is my next step. Cannot believe that you have not done a mandatory recall on all of these 4XE Jeeps/.
Mfg Campaign: 11666992
Recall Date: Jun 15, 2025
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