Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 10B
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 64A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 58A
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z50
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z31
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z24
Recall Date: Mar 24, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y72
Recall Date: Dec 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y79
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y66
Recall Date: Oct 14, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y67
Recall Date: Sep 21, 2021
Consumer Complaints
573 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Corrective Action:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Additional Notes:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Mfg Campaign: 11595669
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Corrective Action:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Additional Notes:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Mfg Campaign: 11595669
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Corrective Action:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Additional Notes:
Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.
Mfg Campaign: 11595669
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving down an interstate at 70 mph, suddenly the car hesitated a couple of times and the engine stopped. I coasted to the side of the road. No warning lights. I am now sitting on the side of an interstate with 18 wheelers flying by and I am miles away from a town. Two and a half hours later we were towed to a jeep dealer. They performed a diagnostic with results being failure of fuel pump and wiring (intelligent power ipac). Dealership made repairs. I feel our safety was at risk because there was 1. No warning/ 2. Possibility of being unable to get off the road in this situation/ 3. Sitting on a busy interstate, waiting for help. In checking online I found more people complaining about the same thing happening to them, so I feel this is not an isolated incident.
Corrective Action:
Driving down an interstate at 70 mph, suddenly the car hesitated a couple of times and the engine stopped. I coasted to the side of the road. No warning lights. I am now sitting on the side of an interstate with 18 wheelers flying by and I am miles away from a town. Two and a half hours later we were towed to a jeep dealer. They performed a diagnostic with results being failure of fuel pump and wiring (intelligent power ipac). Dealership made repairs. I feel our safety was at risk because there was 1. No warning/ 2. Possibility of being unable to get off the road in this situation/ 3. Sitting on a busy interstate, waiting for help. In checking online I found more people complaining about the same thing happening to them, so I feel this is not an isolated incident.
Additional Notes:
Driving down an interstate at 70 mph, suddenly the car hesitated a couple of times and the engine stopped. I coasted to the side of the road. No warning lights. I am now sitting on the side of an interstate with 18 wheelers flying by and I am miles away from a town. Two and a half hours later we were towed to a jeep dealer. They performed a diagnostic with results being failure of fuel pump and wiring (intelligent power ipac). Dealership made repairs. I feel our safety was at risk because there was 1. No warning/ 2. Possibility of being unable to get off the road in this situation/ 3. Sitting on a busy interstate, waiting for help. In checking online I found more people complaining about the same thing happening to them, so I feel this is not an isolated incident.
Mfg Campaign: 11595829
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Per the Jeep Dealership that currently has my car, they said the Drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.
Corrective Action:
Per the Jeep Dealership that currently has my car, they said the Drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.
Additional Notes:
Per the Jeep Dealership that currently has my car, they said the Drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.
Mfg Campaign: 11593647
Recall Date: Jun 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Corrective Action:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Additional Notes:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Mfg Campaign: 11591529
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Corrective Action:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Additional Notes:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Mfg Campaign: 11591529
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Corrective Action:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Additional Notes:
I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.
Mfg Campaign: 11591529
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590945
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590945
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle shuts off (engine) randomly during driving. This is the third occurrence. After waiting a few minutes vehicle is ‘fine.’ Dealership is not able to ‘replicate’ the issue. Serious safety issue. How can I operate my vehicle ethically, when I know it could shut off randomly … particularly on a fast moving highway? Dealership says it sees no error codes or issues. My hunch is an issue with the fuel pump? Perhaps a fuel sensor? PLEASE HELP! I am scared to death of driving my vehicle, and I feel I am not being offered the assistance I need. I don’t want to see anyone get hurt. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590945
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof glass above the driver/front passenger seats suddenly exploded/shattered while driving on a highway at about 55 mph, for no apparent reason. The sunroof was closed at the time, same as the sun shade underneath it and it was not operated either.
Corrective Action:
The sunroof glass above the driver/front passenger seats suddenly exploded/shattered while driving on a highway at about 55 mph, for no apparent reason. The sunroof was closed at the time, same as the sun shade underneath it and it was not operated either.
Additional Notes:
The sunroof glass above the driver/front passenger seats suddenly exploded/shattered while driving on a highway at about 55 mph, for no apparent reason. The sunroof was closed at the time, same as the sun shade underneath it and it was not operated either.
Mfg Campaign: 11589624
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX], at approximately 9:30AM, I was driving my daughter’s 2021 Jeep Grand Cherokee L (VIN: [XXX]) to my home to detail it for her. After turning onto [XXX] from [XXX], Spring Branch, TX, the digital screens in front of the driver and in the center console turned off and went blank. Approximately 3-5 seconds later, the screens turned on, but then they went blank again after about 5 seconds. At this time, the engine felt as though it was stumbling as though it was running out of fuel. I then began to smell what smelled like melting plastic and then I saw dark colored smoke beginning to come out from under the center console on the right side of the vehicle. I slowed down and looked for a safe place to pull the car off of the road. The entire scenario appeared to have lasted 1-2 minutes, but I really don’t know exactly how long it was before I was able to exit the vehicle. In order to see where I was going, I rolled down the front windows and as soon as I did so, I saw flames appearing from underneath the center console on the right side of the vehicle. I was able to stop the vehicle on the right shoulder of the road and then I placed the vehicle in park and I exited the vehicle. I moved away from the vehicle and called 9-1-1. Bulverde – Spring Branch Fire & EMS and Comal County Sheriff’s Department arrived several minutes later and when they arrived, the vehicle was fully engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], at approximately 9:30AM, I was driving my daughter’s 2021 Jeep Grand Cherokee L (VIN: [XXX]) to my home to detail it for her. After turning onto [XXX] from [XXX], Spring Branch, TX, the digital screens in front of the driver and in the center console turned off and went blank. Approximately 3-5 seconds later, the screens turned on, but then they went blank again after about 5 seconds. At this time, the engine felt as though it was stumbling as though it was running out of fuel. I then began to smell what smelled like melting plastic and then I saw dark colored smoke beginning to come out from under the center console on the right side of the vehicle. I slowed down and looked for a safe place to pull the car off of the road. The entire scenario appeared to have lasted 1-2 minutes, but I really don’t know exactly how long it was before I was able to exit the vehicle. In order to see where I was going, I rolled down the front windows and as soon as I did so, I saw flames appearing from underneath the center console on the right side of the vehicle. I was able to stop the vehicle on the right shoulder of the road and then I placed the vehicle in park and I exited the vehicle. I moved away from the vehicle and called 9-1-1. Bulverde – Spring Branch Fire & EMS and Comal County Sheriff’s Department arrived several minutes later and when they arrived, the vehicle was fully engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], at approximately 9:30AM, I was driving my daughter’s 2021 Jeep Grand Cherokee L (VIN: [XXX]) to my home to detail it for her. After turning onto [XXX] from [XXX], Spring Branch, TX, the digital screens in front of the driver and in the center console turned off and went blank. Approximately 3-5 seconds later, the screens turned on, but then they went blank again after about 5 seconds. At this time, the engine felt as though it was stumbling as though it was running out of fuel. I then began to smell what smelled like melting plastic and then I saw dark colored smoke beginning to come out from under the center console on the right side of the vehicle. I slowed down and looked for a safe place to pull the car off of the road. The entire scenario appeared to have lasted 1-2 minutes, but I really don’t know exactly how long it was before I was able to exit the vehicle. In order to see where I was going, I rolled down the front windows and as soon as I did so, I saw flames appearing from underneath the center console on the right side of the vehicle. I was able to stop the vehicle on the right shoulder of the road and then I placed the vehicle in park and I exited the vehicle. I moved away from the vehicle and called 9-1-1. Bulverde – Spring Branch Fire & EMS and Comal County Sheriff’s Department arrived several minutes later and when they arrived, the vehicle was fully engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589281
Recall Date: May 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
[XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of Grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of Grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of Grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588358
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
[XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of Grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of Grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of Grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588358
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586966
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586966
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on the highway Friday [XXX] in the middle lane the whole vehicle just shut down and locked up. Speed roughly about 20-30 mph in rush-hour traffic. No warning lights at all. Full tank of gas. Zero power to anything. Wheels locked up completely. Shifter nonresponsive to try Neutral. No hazard lights. No brake lights. No way of giving other vehicles a warning. Could not open doors or windows. 911 was called to the scene and I was very thankful not to have been seriously injured or lose my life during this whole situation. I was transferred into the fire truck as to get out of traffic. Fire department had to google where to find locking mechanism for the wheels in order to push it over to the right lane. I have a police case number on hand. Vehicle had to be towed to a body shop. The vehicle was sent into service TWICE before for electrical/battery issues in March & April of 2024. Service Dealership: BROWN DODGE-CHRY-JEEP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586966
Recall Date: May 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed
Corrective Action:
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed
Additional Notes:
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed
Mfg Campaign: 11585996
Recall Date: Apr 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed
Corrective Action:
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed
Additional Notes:
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed
Mfg Campaign: 11585996
Recall Date: Apr 30, 2024
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