JEEP GRAND CHEROKEE 2018

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
13
Recalls

Complaints & Recalls

1.1K Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V838000 SAFETY RECALL
206.5K Vehicles Affected
Recall Date: Nov 7, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Potential Risk:
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Interim owner letters were mailed December 5, 2024. A second notice will be mailed once the final remedy is available, anticipated September 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 94B
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V426000 SAFETY RECALL
206.5K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Potential Risk:
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
FREE Recall Solution:
The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z48
Notice Date: Nov 29, 2022
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
NHTSA Campaign: 20V699000 SAFETY RECALL
28.9K Vehicles Affected
Recall Date: Nov 12, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W79
Notice Date: Mar 11, 2021
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V759000 SAFETY RECALL
4.8K Vehicles Affected
Recall Date: Oct 29, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

Potential Risk:
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UB3
Notice Date: Nov 15, 2018
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18E097000 SAFETY RECALL
13 Vehicles Affected
Recall Date: Oct 29, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

Potential Risk:
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UB5
Notice Date: Nov 15, 2018
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V280000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 1, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Potential Risk:
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U43
Notice Date: Jun 28, 2018
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V048000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jan 11, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

Potential Risk:
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U02
Notice Date: Feb 23, 2018
Recall Date: Jan 11, 2018

Consumer Complaints

1.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11677687 Other
Jul 31, 2025
Defect Description:

ENGINE

Potential Consequences:

Rockers & cam shaft are worn and making ticking noise. I only have 86k on my 2018 Jeep Grand Cherokee, and am diligent with upkeep on the maintenance. This is a very known issue and should be recalled as I have not driven it anymore to prevent further damage to the engine, and also don't have the funds to fork out almost 5k.

Corrective Action:

Rockers & cam shaft are worn and making ticking noise. I only have 86k on my 2018 Jeep Grand Cherokee, and am diligent with upkeep on the maintenance. This is a very known issue and should be recalled as I have not driven it anymore to prevent further damage to the engine, and also don't have the funds to fork out almost 5k.

Additional Notes:

Rockers & cam shaft are worn and making ticking noise. I only have 86k on my 2018 Jeep Grand Cherokee, and am diligent with upkeep on the maintenance. This is a very known issue and should be recalled as I have not driven it anymore to prevent further damage to the engine, and also don't have the funds to fork out almost 5k.

Manufacturer: JEEP
Mfg Campaign: 11677687
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Campaign: 11676336 Other
Jul 26, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I own a 2018 Jeep Grand Cherokee with the Uconnect 8.4" touchscreen. The screen has begun to delaminate—a well-documented and widespread issue in 2017–2019 Jeep models. As the touchscreen separates from the display, it causes ghost inputs and malfunctions in key systems: - The radio and Apple CarPlay are unusable - The screen randomly calls contacts, including emergency services like 911 without my consent - I’ve had to disable Bluetooth on my phone to prevent unintended calls and inputs - The issue prevents safe and legal use of my Drive Safe & Save Bluetooth beacon from my insurance company Multiple Jeep dealerships quoted between $1,000–$2,000 for repairs, despite this being a known defect. The vehicle is out of warranty, but this malfunction poses a safety hazard. I am filing this complaint to request that NHTSA investigate this issue and encourage Jeep/Stellantis to issue a recall or extended warranty coverage. This issue is not cosmetic—it compromises driver focus, emergency call systems, and critical controls. Many owners are experiencing the same failure with no accountability from the manufacturer.

Corrective Action:

I own a 2018 Jeep Grand Cherokee with the Uconnect 8.4" touchscreen. The screen has begun to delaminate—a well-documented and widespread issue in 2017–2019 Jeep models. As the touchscreen separates from the display, it causes ghost inputs and malfunctions in key systems: - The radio and Apple CarPlay are unusable - The screen randomly calls contacts, including emergency services like 911 without my consent - I’ve had to disable Bluetooth on my phone to prevent unintended calls and inputs - The issue prevents safe and legal use of my Drive Safe & Save Bluetooth beacon from my insurance company Multiple Jeep dealerships quoted between $1,000–$2,000 for repairs, despite this being a known defect. The vehicle is out of warranty, but this malfunction poses a safety hazard. I am filing this complaint to request that NHTSA investigate this issue and encourage Jeep/Stellantis to issue a recall or extended warranty coverage. This issue is not cosmetic—it compromises driver focus, emergency call systems, and critical controls. Many owners are experiencing the same failure with no accountability from the manufacturer.

Additional Notes:

I own a 2018 Jeep Grand Cherokee with the Uconnect 8.4" touchscreen. The screen has begun to delaminate—a well-documented and widespread issue in 2017–2019 Jeep models. As the touchscreen separates from the display, it causes ghost inputs and malfunctions in key systems: - The radio and Apple CarPlay are unusable - The screen randomly calls contacts, including emergency services like 911 without my consent - I’ve had to disable Bluetooth on my phone to prevent unintended calls and inputs - The issue prevents safe and legal use of my Drive Safe & Save Bluetooth beacon from my insurance company Multiple Jeep dealerships quoted between $1,000–$2,000 for repairs, despite this being a known defect. The vehicle is out of warranty, but this malfunction poses a safety hazard. I am filing this complaint to request that NHTSA investigate this issue and encourage Jeep/Stellantis to issue a recall or extended warranty coverage. This issue is not cosmetic—it compromises driver focus, emergency call systems, and critical controls. Many owners are experiencing the same failure with no accountability from the manufacturer.

Manufacturer: JEEP
Mfg Campaign: 11676336
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Chrysler (fca Us, Llc)
Campaign: 11676177 Other
Jul 25, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark plugs changed, coils, oil and I was waiting on the camshaft which is on back order for who knows how long. This needs to be addressed and recalled. With the amount being over 14,000 parts on back order I think this should be recalled. Even people who have had the camshaft fixed are still having engine issues with the 3.6L. Please do something about this, I have put so much money into this and I need a vehicle. At 75,000 miles this should not be happening.

Corrective Action:

I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark plugs changed, coils, oil and I was waiting on the camshaft which is on back order for who knows how long. This needs to be addressed and recalled. With the amount being over 14,000 parts on back order I think this should be recalled. Even people who have had the camshaft fixed are still having engine issues with the 3.6L. Please do something about this, I have put so much money into this and I need a vehicle. At 75,000 miles this should not be happening.

Additional Notes:

I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark plugs changed, coils, oil and I was waiting on the camshaft which is on back order for who knows how long. This needs to be addressed and recalled. With the amount being over 14,000 parts on back order I think this should be recalled. Even people who have had the camshaft fixed are still having engine issues with the 3.6L. Please do something about this, I have put so much money into this and I need a vehicle. At 75,000 miles this should not be happening.

Manufacturer: JEEP
Mfg Campaign: 11676177
Notice Date: Jul 25, 2025
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11676177 Other
Jul 25, 2025
Defect Description:

ENGINE

Potential Consequences:

I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark plugs changed, coils, oil and I was waiting on the camshaft which is on back order for who knows how long. This needs to be addressed and recalled. With the amount being over 14,000 parts on back order I think this should be recalled. Even people who have had the camshaft fixed are still having engine issues with the 3.6L. Please do something about this, I have put so much money into this and I need a vehicle. At 75,000 miles this should not be happening.

Corrective Action:

I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark plugs changed, coils, oil and I was waiting on the camshaft which is on back order for who knows how long. This needs to be addressed and recalled. With the amount being over 14,000 parts on back order I think this should be recalled. Even people who have had the camshaft fixed are still having engine issues with the 3.6L. Please do something about this, I have put so much money into this and I need a vehicle. At 75,000 miles this should not be happening.

Additional Notes:

I have been without a vehicle for over 5 months. Paying on a vehicle that I cannot even get out of the garage. Paying storage insurance on a vehicle. There is a major issue with camshafts right now. I have had the spark plugs changed, coils, oil and I was waiting on the camshaft which is on back order for who knows how long. This needs to be addressed and recalled. With the amount being over 14,000 parts on back order I think this should be recalled. Even people who have had the camshaft fixed are still having engine issues with the 3.6L. Please do something about this, I have put so much money into this and I need a vehicle. At 75,000 miles this should not be happening.

Manufacturer: JEEP
Mfg Campaign: 11676177
Notice Date: Jul 25, 2025
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11674876 Other
Jul 20, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Urgent Safety Concern Regarding Defective Uconnect Radio System Shortly after purchasing my vehicle from Bertera in Westfield, Massachusetts, I began experiencing issues with the radio and related components—namely, erratic or "ghost" activity. I returned the vehicle to the dealership on multiple occasions; however, because the issue failed to replicate while in their possession, they were unable to offer any resolution. The problem persisted intermittently, but escalated significantly during a visit to Logan Airport. While curbside, the vehicle began behaving erratically: the exterior lights flashed, doors locked unexpectedly, heated seats activated, windows became unresponsive, and the vehicle could not be exited—even when approached by a security officer. After powering down and waiting for several minutes (with permission from security, as we exceeded our time limit), the system reset.Despite this dangerous scenario, the dealership again reported they could not reproduce the issue and offered no corrective action. On June 11, in preparation for a trip to Boston, I brought the vehicle to Bedard Brothers in Cheshire, Massachusetts—a certified Jeep dealership. Their technician determined the radio screen was delaminated and causing unintended inputs. They informed me that since my warranty had expired, the repair would cost more than $1,400. On [XXX], during travel to Massachusetts General Hospital, the malfunction occurred again: the heated seats engaged and would not turn off (despite temperatures nearing 90°F), the radio volume spiked uncontrollably, and the prior array of electronic malfunctions returned. Fortunately, I was able to attend the appointment and make it home safely. I have contacted Stellantis, Uconnect, and the Massachusetts Attorney General’s Office. While Stellantis expressed sympathy, they stated they could not offer assistance. My research has revealed multiple similar complaints from other vehicle owners. Any help greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Corrective Action:

Urgent Safety Concern Regarding Defective Uconnect Radio System Shortly after purchasing my vehicle from Bertera in Westfield, Massachusetts, I began experiencing issues with the radio and related components—namely, erratic or "ghost" activity. I returned the vehicle to the dealership on multiple occasions; however, because the issue failed to replicate while in their possession, they were unable to offer any resolution. The problem persisted intermittently, but escalated significantly during a visit to Logan Airport. While curbside, the vehicle began behaving erratically: the exterior lights flashed, doors locked unexpectedly, heated seats activated, windows became unresponsive, and the vehicle could not be exited—even when approached by a security officer. After powering down and waiting for several minutes (with permission from security, as we exceeded our time limit), the system reset.Despite this dangerous scenario, the dealership again reported they could not reproduce the issue and offered no corrective action. On June 11, in preparation for a trip to Boston, I brought the vehicle to Bedard Brothers in Cheshire, Massachusetts—a certified Jeep dealership. Their technician determined the radio screen was delaminated and causing unintended inputs. They informed me that since my warranty had expired, the repair would cost more than $1,400. On [XXX], during travel to Massachusetts General Hospital, the malfunction occurred again: the heated seats engaged and would not turn off (despite temperatures nearing 90°F), the radio volume spiked uncontrollably, and the prior array of electronic malfunctions returned. Fortunately, I was able to attend the appointment and make it home safely. I have contacted Stellantis, Uconnect, and the Massachusetts Attorney General’s Office. While Stellantis expressed sympathy, they stated they could not offer assistance. My research has revealed multiple similar complaints from other vehicle owners. Any help greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Additional Notes:

Urgent Safety Concern Regarding Defective Uconnect Radio System Shortly after purchasing my vehicle from Bertera in Westfield, Massachusetts, I began experiencing issues with the radio and related components—namely, erratic or "ghost" activity. I returned the vehicle to the dealership on multiple occasions; however, because the issue failed to replicate while in their possession, they were unable to offer any resolution. The problem persisted intermittently, but escalated significantly during a visit to Logan Airport. While curbside, the vehicle began behaving erratically: the exterior lights flashed, doors locked unexpectedly, heated seats activated, windows became unresponsive, and the vehicle could not be exited—even when approached by a security officer. After powering down and waiting for several minutes (with permission from security, as we exceeded our time limit), the system reset.Despite this dangerous scenario, the dealership again reported they could not reproduce the issue and offered no corrective action. On June 11, in preparation for a trip to Boston, I brought the vehicle to Bedard Brothers in Cheshire, Massachusetts—a certified Jeep dealership. Their technician determined the radio screen was delaminated and causing unintended inputs. They informed me that since my warranty had expired, the repair would cost more than $1,400. On [XXX], during travel to Massachusetts General Hospital, the malfunction occurred again: the heated seats engaged and would not turn off (despite temperatures nearing 90°F), the radio volume spiked uncontrollably, and the prior array of electronic malfunctions returned. Fortunately, I was able to attend the appointment and make it home safely. I have contacted Stellantis, Uconnect, and the Massachusetts Attorney General’s Office. While Stellantis expressed sympathy, they stated they could not offer assistance. My research has revealed multiple similar complaints from other vehicle owners. Any help greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Manufacturer: JEEP
Mfg Campaign: 11674876
Notice Date: Jul 20, 2025
Recall Date: Jul 20, 2025
Chrysler (fca Us, Llc)
Campaign: 11673933 Other
Jul 16, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact's fiancé owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. In addition, the contact stated that the gear shifter would move out of the park(P) without depressing the brake pedal. Upon investigation, the contact discovered NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. VIN tool confirms parts not available.

Corrective Action:

The contact's fiancé owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. In addition, the contact stated that the gear shifter would move out of the park(P) without depressing the brake pedal. Upon investigation, the contact discovered NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. VIN tool confirms parts not available.

Additional Notes:

The contact's fiancé owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. In addition, the contact stated that the gear shifter would move out of the park(P) without depressing the brake pedal. Upon investigation, the contact discovered NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11673933
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Chrysler (fca Us, Llc)
Campaign: 11672142 Other
Jul 9, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While driving 2018 jeep grand cherokee the transmission will shift its self into neutral and say select desired gear. Then it will shut it self down in the middle of the road.

Corrective Action:

While driving 2018 jeep grand cherokee the transmission will shift its self into neutral and say select desired gear. Then it will shut it self down in the middle of the road.

Additional Notes:

While driving 2018 jeep grand cherokee the transmission will shift its self into neutral and say select desired gear. Then it will shut it self down in the middle of the road.

Manufacturer: JEEP
Mfg Campaign: 11672142
Notice Date: Jul 9, 2025
Recall Date: Jul 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11672265 Other
Jul 9, 2025
Defect Description:

TIRES

Potential Consequences:

I am writing to formally report an alarming and dangerous pattern of tire failure involving the Cooper Adventurer HT 265/50R/20 tires (Product Number: 90000025718, DOT: U9UM 1HK) that were installed on my 2018 Jeep Grand Cherokee.

Corrective Action:

I am writing to formally report an alarming and dangerous pattern of tire failure involving the Cooper Adventurer HT 265/50R/20 tires (Product Number: 90000025718, DOT: U9UM 1HK) that were installed on my 2018 Jeep Grand Cherokee.

Additional Notes:

I am writing to formally report an alarming and dangerous pattern of tire failure involving the Cooper Adventurer HT 265/50R/20 tires (Product Number: 90000025718, DOT: U9UM 1HK) that were installed on my 2018 Jeep Grand Cherokee.

Manufacturer: JEEP
Mfg Campaign: 11672265
Notice Date: Jul 9, 2025
Recall Date: Jul 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11670771 Other
1 Vehicles Affected
Jul 2, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Jeep Grand Cherokee. The contact had pulled up to the curve and placed the gear shifter in park(P). The contact exited the vehicle and walked to the rear of the vehicle to place his wife's luggage in the back. The vehicle rolled backwards, knocked the contact down, and the vehicle ran over the contact's legs. The vehicle came to a stop while the wheels were on top of the contact's legs. The contact's wife entered the vehicle and moved the vehicle off the contact. The contact's wife stated that the gear shift lever had moved independently. Unknown if any warning lights illuminated. The airport police responded. The contact was taken to the hospital by ambulance. The doctor diagnosed that the contact had sustained damage to the nerves, contusions, and a wound that the doctor was unable to close on his legs. The contact had road rash on his legs, back, and elbows. The contact's wife drove the vehicle to the hospital, and the vehicle functioned as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was parked at the residence. The contact related that failure to NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

Corrective Action:

The contact owns a 2018 Jeep Grand Cherokee. The contact had pulled up to the curve and placed the gear shifter in park(P). The contact exited the vehicle and walked to the rear of the vehicle to place his wife's luggage in the back. The vehicle rolled backwards, knocked the contact down, and the vehicle ran over the contact's legs. The vehicle came to a stop while the wheels were on top of the contact's legs. The contact's wife entered the vehicle and moved the vehicle off the contact. The contact's wife stated that the gear shift lever had moved independently. Unknown if any warning lights illuminated. The airport police responded. The contact was taken to the hospital by ambulance. The doctor diagnosed that the contact had sustained damage to the nerves, contusions, and a wound that the doctor was unable to close on his legs. The contact had road rash on his legs, back, and elbows. The contact's wife drove the vehicle to the hospital, and the vehicle functioned as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was parked at the residence. The contact related that failure to NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

Additional Notes:

The contact owns a 2018 Jeep Grand Cherokee. The contact had pulled up to the curve and placed the gear shifter in park(P). The contact exited the vehicle and walked to the rear of the vehicle to place his wife's luggage in the back. The vehicle rolled backwards, knocked the contact down, and the vehicle ran over the contact's legs. The vehicle came to a stop while the wheels were on top of the contact's legs. The contact's wife entered the vehicle and moved the vehicle off the contact. The contact's wife stated that the gear shift lever had moved independently. Unknown if any warning lights illuminated. The airport police responded. The contact was taken to the hospital by ambulance. The doctor diagnosed that the contact had sustained damage to the nerves, contusions, and a wound that the doctor was unable to close on his legs. The contact had road rash on his legs, back, and elbows. The contact's wife drove the vehicle to the hospital, and the vehicle functioned as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was parked at the residence. The contact related that failure to NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

Manufacturer: JEEP
Mfg Campaign: 11670771
Notice Date: Jul 2, 2025
Recall Date: Jul 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11670468 Other
Jul 1, 2025
Defect Description:

ENGINE

Potential Consequences:

As many others have reported, only 56K miles on this 3.6L Grand Cherokee. When I engage the passing gear an auto stop/start light comes on on the dash followed by the check engine light. Vehicle rides very rough (from a misfire). Taken to an independent shop; they changed plugs and coils but the problem persists. Also a knocking / ticking noise can be heard when accelerating.

Corrective Action:

As many others have reported, only 56K miles on this 3.6L Grand Cherokee. When I engage the passing gear an auto stop/start light comes on on the dash followed by the check engine light. Vehicle rides very rough (from a misfire). Taken to an independent shop; they changed plugs and coils but the problem persists. Also a knocking / ticking noise can be heard when accelerating.

Additional Notes:

As many others have reported, only 56K miles on this 3.6L Grand Cherokee. When I engage the passing gear an auto stop/start light comes on on the dash followed by the check engine light. Vehicle rides very rough (from a misfire). Taken to an independent shop; they changed plugs and coils but the problem persists. Also a knocking / ticking noise can be heard when accelerating.

Manufacturer: JEEP
Mfg Campaign: 11670468
Notice Date: Jul 1, 2025
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Campaign: 11670579 Other
Jul 1, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light started flashing on and off and the vehicle decelerated. The vehicle was taken to the local dealer who examined the engine and informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 109,000.

Corrective Action:

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light started flashing on and off and the vehicle decelerated. The vehicle was taken to the local dealer who examined the engine and informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 109,000.

Additional Notes:

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light started flashing on and off and the vehicle decelerated. The vehicle was taken to the local dealer who examined the engine and informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 109,000.

Manufacturer: JEEP
Mfg Campaign: 11670579
Notice Date: Jul 1, 2025
Recall Date: Jul 1, 2025
Chrysler (fca Us, Llc)
Campaign: 11669662 Other
Jun 27, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Corrective Action:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Additional Notes:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Manufacturer: JEEP
Mfg Campaign: 11669662
Notice Date: Jun 27, 2025
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Campaign: 11669662 Other
Jun 27, 2025
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Corrective Action:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Additional Notes:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Manufacturer: JEEP
Mfg Campaign: 11669662
Notice Date: Jun 27, 2025
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Campaign: 11669662 Other
Jun 27, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Corrective Action:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Additional Notes:

Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Sometimes they activate when there are no obstacles at all and the vehicle is stationary. Pedestrians are not noticed nor are objects/vehicles that are in the way as the vehicle is in motion (and even stationary). Also the system seems to reboot at will while driving.

Manufacturer: JEEP
Mfg Campaign: 11669662
Notice Date: Jun 27, 2025
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Campaign: 11669120 Other
Jun 25, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Corrective Action:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Additional Notes:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Manufacturer: JEEP
Mfg Campaign: 11669120
Notice Date: Jun 25, 2025
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11669120 Other
Jun 25, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Corrective Action:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Additional Notes:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Manufacturer: JEEP
Mfg Campaign: 11669120
Notice Date: Jun 25, 2025
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11669120 Other
Jun 25, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Corrective Action:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Additional Notes:

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

Manufacturer: JEEP
Mfg Campaign: 11669120
Notice Date: Jun 25, 2025
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11668509 Other
Jun 23, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JEEP
Mfg Campaign: 11668509
Notice Date: Jun 23, 2025
Recall Date: Jun 23, 2025
Chrysler (fca Us, Llc)
Campaign: 11668509 Other
Jun 23, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JEEP
Mfg Campaign: 11668509
Notice Date: Jun 23, 2025
Recall Date: Jun 23, 2025
Chrysler (fca Us, Llc)
Campaign: 11668509 Other
Jun 23, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I purchased a 2018 Jeep Grand Cherokee on [XXX] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24V-838 / Manufacturer 94B) was issued on November 7, 2024, for a defect in the ABS control module that may disable the Anti-lock Braking System (ABS), Electronic Stability Control (ESC), and cause unintended vehicle movement even while stationary. A stop-sale order (VIR 2024-11-14) was issued by Stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the Electronic Throttle Control (ETC). On June 15, 2025, I paid $770 out-of-pocket for ETC sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JEEP
Mfg Campaign: 11668509
Notice Date: Jun 23, 2025
Recall Date: Jun 23, 2025

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