Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 95B
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 64A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 58A
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 52A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z50
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. The vehicle's hazard lights may flash when the brake pedal is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z41
Recall Date: May 12, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z31
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software programming error, any failure with the turn signals would not be communicated to the driver. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z35
Recall Date: Apr 14, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z24
Recall Date: Mar 24, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z18
Recall Date: Mar 14, 2022
Consumer Complaints
254 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11581672
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering). The dealer was notified of the issue and informed the contact that parts were not yet available. The contact was informed that the dealer was allowed to order one bolt every 7 days. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11581672
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Corrective Action:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Additional Notes:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Mfg Campaign: 11579622
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Corrective Action:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Additional Notes:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Mfg Campaign: 11579622
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Corrective Action:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Additional Notes:
Most Dashboard Electronics FAILED and are available for inspection Steering wheel red light symbol came on and I LOST Power Steering ! Red Triangle Safety symbol turned on Hybrid Electric Vehicle Failure ABS Brake symbol, Loss of brakes Hybrid Service light Engine service symbol Red battery light symbol, Battery power unavailable While driving the speed limit (25mph) in my Village with pedestrians crossing the street and traffic around me, the Jeep 4xe experienced a Cascading Electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I LOST COMPLETE CONTROL In order to regain control of the moving vehicle, I had to FORCE the steering wheel to turn into a Handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If I was traveling on the Freeway, loading onto my local Ferry or driving on a major Highway or Freeway onramp, my life and the life of those around me would have been in serious jeopardy because I LOST COMPLETE CONTROL of the Jeep. Jeep FCA arranged to tow the car to the JEEP Dealer who INSPECTED THE VEHICLE, downloaded the computer data, examined the Report, CONFIRMED the multiple PROBLEMS and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete FAILURE of the 4xe, there were NO warning lamps, messages, or other symptoms or ANY indication of any kind of the impending crisis and near disaster. So far, there have been a total of FOUR RECALLS. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you Thank you for your assistance
Mfg Campaign: 11579622
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Corrective Action:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Additional Notes:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Mfg Campaign: 11577567
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Corrective Action:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Additional Notes:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Mfg Campaign: 11577567
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Corrective Action:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Additional Notes:
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH from a parking spot, the steering wheel became inoperable. The steering wheel failed to move. While depressing the brake pedal, it failed to respond, the vehicle became uncontrollable, and the driver crashed into a pole. There were no warning lights illuminated. There were no reported injuries. There was smoke detected, but no fire. The air bags did not deploy. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted and referred her to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was towed to a body shop by the insurance company. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 24V132000 (Suspension, Steering). The failure mileage was approximately 11,150.
Mfg Campaign: 11577567
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11577094
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering) however, the parts to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11577094
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On [XXX], on [XXX] Express Lanes (XXX) at approximately 55mph, I drove over an uneven portion of the highway being maintained/bumpy (far left lane). My vehicle intermittently pulled to the left while I attempted to steer right. I believed the problem to be associated with my steering/wheel components. After contacting the Farrish Jeep Dealer, 9610 Fairfax Blvd, Fairfax, VA 22031, I was told a recall (XXX) related to an upper control arm pinch bolt being likely why my steering might be affected. An appointment was scheduled for [XXX]. The issue happened intermittently but inconsistently up to the appointment date. During the [XXX], the Farrish dealer indicated the issue could not be duplicated. And I was required to pick up the Jeep. I subsequently called FCA USA, LLC (1 (800) 334-9200) indicating my concern driving the vehicle with intermittent issues that could result in a crash. I also requested to maintain the Loaner car that was issued during my service with Farrish Jeep; but no response/action was issued or received due to a required management call. It is March 10th, and I have not received the call. The vehicle is not safe to drive based on my recent experience and is available for inspection. And if there is any small chance that the current recall is affected by uneven terrain or bumps at high speeds; then I it can be catastrophic for my and my child’s health. Thus, I humbly request to return this vehicle with a full return toward another purchase that is safe for my family and I. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], on [XXX] Express Lanes (XXX) at approximately 55mph, I drove over an uneven portion of the highway being maintained/bumpy (far left lane). My vehicle intermittently pulled to the left while I attempted to steer right. I believed the problem to be associated with my steering/wheel components. After contacting the Farrish Jeep Dealer, 9610 Fairfax Blvd, Fairfax, VA 22031, I was told a recall (XXX) related to an upper control arm pinch bolt being likely why my steering might be affected. An appointment was scheduled for [XXX]. The issue happened intermittently but inconsistently up to the appointment date. During the [XXX], the Farrish dealer indicated the issue could not be duplicated. And I was required to pick up the Jeep. I subsequently called FCA USA, LLC (1 (800) 334-9200) indicating my concern driving the vehicle with intermittent issues that could result in a crash. I also requested to maintain the Loaner car that was issued during my service with Farrish Jeep; but no response/action was issued or received due to a required management call. It is March 10th, and I have not received the call. The vehicle is not safe to drive based on my recent experience and is available for inspection. And if there is any small chance that the current recall is affected by uneven terrain or bumps at high speeds; then I it can be catastrophic for my and my child’s health. Thus, I humbly request to return this vehicle with a full return toward another purchase that is safe for my family and I. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], on [XXX] Express Lanes (XXX) at approximately 55mph, I drove over an uneven portion of the highway being maintained/bumpy (far left lane). My vehicle intermittently pulled to the left while I attempted to steer right. I believed the problem to be associated with my steering/wheel components. After contacting the Farrish Jeep Dealer, 9610 Fairfax Blvd, Fairfax, VA 22031, I was told a recall (XXX) related to an upper control arm pinch bolt being likely why my steering might be affected. An appointment was scheduled for [XXX]. The issue happened intermittently but inconsistently up to the appointment date. During the [XXX], the Farrish dealer indicated the issue could not be duplicated. And I was required to pick up the Jeep. I subsequently called FCA USA, LLC (1 (800) 334-9200) indicating my concern driving the vehicle with intermittent issues that could result in a crash. I also requested to maintain the Loaner car that was issued during my service with Farrish Jeep; but no response/action was issued or received due to a required management call. It is March 10th, and I have not received the call. The vehicle is not safe to drive based on my recent experience and is available for inspection. And if there is any small chance that the current recall is affected by uneven terrain or bumps at high speeds; then I it can be catastrophic for my and my child’s health. Thus, I humbly request to return this vehicle with a full return toward another purchase that is safe for my family and I. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576468
Recall Date: Mar 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the rear tailgate door erroneously opened. The contact indicated that on several earlier occasions while driving, the liftgate mechanism erroneously activated but the tailgate door did not open. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the rear tailgate door erroneously opened. The contact indicated that on several earlier occasions while driving, the liftgate mechanism erroneously activated but the tailgate door did not open. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the rear tailgate door erroneously opened. The contact indicated that on several earlier occasions while driving, the liftgate mechanism erroneously activated but the tailgate door did not open. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Mfg Campaign: 11576075
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Corrective Action:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Additional Notes:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Mfg Campaign: 11575892
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Corrective Action:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Additional Notes:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Mfg Campaign: 11575892
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Corrective Action:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Additional Notes:
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well ...
Mfg Campaign: 11575892
Recall Date: Mar 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Tire pressure monitoring system failure multiple times a week. I've taken it into the service department several times and they can't seem to find a fix. Every time I get the alarm on my car, I have to get out, check all the tires to make sure I can drive safely. My sister in law has the same car and they are getting these alarms too. Jeep needs to get a fix for this asap.
Corrective Action:
Tire pressure monitoring system failure multiple times a week. I've taken it into the service department several times and they can't seem to find a fix. Every time I get the alarm on my car, I have to get out, check all the tires to make sure I can drive safely. My sister in law has the same car and they are getting these alarms too. Jeep needs to get a fix for this asap.
Additional Notes:
Tire pressure monitoring system failure multiple times a week. I've taken it into the service department several times and they can't seem to find a fix. Every time I get the alarm on my car, I have to get out, check all the tires to make sure I can drive safely. My sister in law has the same car and they are getting these alarms too. Jeep needs to get a fix for this asap.
Mfg Campaign: 11574683
Recall Date: Feb 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Corrective Action:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Additional Notes:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Mfg Campaign: 11573712
Recall Date: Feb 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Corrective Action:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Additional Notes:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Mfg Campaign: 11573712
Recall Date: Feb 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Corrective Action:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Additional Notes:
Brand new car. Driven 600 miles. After shopping at Costco I get to the car and it is completely dead. Will not turn on and every single code possible popped on the screen. Luckily I wasn’t with my kids or out of town or this could’ve been a nightmare. How can this happen with a brand new car? Makes me afraid of what may happen in the future.
Mfg Campaign: 11573712
Recall Date: Feb 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON [XXX], at [XXX], i was driving the vehicle in electric Save mode, where the temperature was around -19 degree on that day and i was heading for car wash, During that time, the vehicle in front of me applied a break. i was at safe distance i applied the break as the distance was close Even the anti-breaking system did not work on hitting the vehicle at that time, and then it bumped three times. I was in shock at the vehicle's behavior and lost confidence in it. So the police office impounded the vehicle. to make the road safe. None of the air bags were deployed. I am having trouble picturing what would happen if this were on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ON [XXX], at [XXX], i was driving the vehicle in electric Save mode, where the temperature was around -19 degree on that day and i was heading for car wash, During that time, the vehicle in front of me applied a break. i was at safe distance i applied the break as the distance was close Even the anti-breaking system did not work on hitting the vehicle at that time, and then it bumped three times. I was in shock at the vehicle's behavior and lost confidence in it. So the police office impounded the vehicle. to make the road safe. None of the air bags were deployed. I am having trouble picturing what would happen if this were on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ON [XXX], at [XXX], i was driving the vehicle in electric Save mode, where the temperature was around -19 degree on that day and i was heading for car wash, During that time, the vehicle in front of me applied a break. i was at safe distance i applied the break as the distance was close Even the anti-breaking system did not work on hitting the vehicle at that time, and then it bumped three times. I was in shock at the vehicle's behavior and lost confidence in it. So the police office impounded the vehicle. to make the road safe. None of the air bags were deployed. I am having trouble picturing what would happen if this were on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572267
Recall Date: Feb 16, 2024
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