Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Consumer Complaints
52 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.
Corrective Action:
Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.
Additional Notes:
Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.
Mfg Campaign: 11558492
Recall Date: Dec 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At 5,700 miles on my 2023 Gladiator the drivers side rear brake caliper bolt fell out. This created a loud bangin inside the wheel and damaged the wheel as well. Upon stopping the caliper pivoted and lodged into the wheel not allowing me to back up.
Corrective Action:
At 5,700 miles on my 2023 Gladiator the drivers side rear brake caliper bolt fell out. This created a loud bangin inside the wheel and damaged the wheel as well. Upon stopping the caliper pivoted and lodged into the wheel not allowing me to back up.
Additional Notes:
At 5,700 miles on my 2023 Gladiator the drivers side rear brake caliper bolt fell out. This created a loud bangin inside the wheel and damaged the wheel as well. Upon stopping the caliper pivoted and lodged into the wheel not allowing me to back up.
Mfg Campaign: 11554745
Recall Date: Nov 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11553826
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the safety recall repair has been completed.
Corrective Action:
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the safety recall repair has been completed.
Additional Notes:
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the safety recall repair has been completed.
Mfg Campaign: 11553827
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Corrective Action:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Additional Notes:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Mfg Campaign: 11552898
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Corrective Action:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Additional Notes:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Mfg Campaign: 11552898
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Corrective Action:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Additional Notes:
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Mfg Campaign: 11552898
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have 2 Jeep gladiators and both are gasoline powered. The problem is the fuel nozzle cannot go fully into the receptacle to add gas. This causes the fuel nozzle to not sense when to click/stop the fuel coming from the gas station pump when the tank and filler hose of the Jeep are full. The result is that gasoline splashes out of the refueling receptacle and then both onto me and also down the side of the bed of the Gladiator on the drivers side where the fuel refill receptacle is located. I put a camera borescope into the fill nozzle and this obstruction can be seen in the attachment.
Corrective Action:
I have 2 Jeep gladiators and both are gasoline powered. The problem is the fuel nozzle cannot go fully into the receptacle to add gas. This causes the fuel nozzle to not sense when to click/stop the fuel coming from the gas station pump when the tank and filler hose of the Jeep are full. The result is that gasoline splashes out of the refueling receptacle and then both onto me and also down the side of the bed of the Gladiator on the drivers side where the fuel refill receptacle is located. I put a camera borescope into the fill nozzle and this obstruction can be seen in the attachment.
Additional Notes:
I have 2 Jeep gladiators and both are gasoline powered. The problem is the fuel nozzle cannot go fully into the receptacle to add gas. This causes the fuel nozzle to not sense when to click/stop the fuel coming from the gas station pump when the tank and filler hose of the Jeep are full. The result is that gasoline splashes out of the refueling receptacle and then both onto me and also down the side of the bed of the Gladiator on the drivers side where the fuel refill receptacle is located. I put a camera borescope into the fill nozzle and this obstruction can be seen in the attachment.
Mfg Campaign: 11549445
Recall Date: Oct 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Every single time I try to fill my gas tank, at any gas station, the gas pours out and shoots up fast out of the tank fill hole. I have even slowed down filling, and when I hear it getting close coming up the pipe, I let of the pump handle and it will still come up and splash out. I have 3100 miles on it, and it has done it every single time. I have to wipe gas off my fender and it splashes enough to run down on the ground every time. I think this is an immediate safety and environmental issue.
Corrective Action:
Every single time I try to fill my gas tank, at any gas station, the gas pours out and shoots up fast out of the tank fill hole. I have even slowed down filling, and when I hear it getting close coming up the pipe, I let of the pump handle and it will still come up and splash out. I have 3100 miles on it, and it has done it every single time. I have to wipe gas off my fender and it splashes enough to run down on the ground every time. I think this is an immediate safety and environmental issue.
Additional Notes:
Every single time I try to fill my gas tank, at any gas station, the gas pours out and shoots up fast out of the tank fill hole. I have even slowed down filling, and when I hear it getting close coming up the pipe, I let of the pump handle and it will still come up and splash out. I have 3100 miles on it, and it has done it every single time. I have to wipe gas off my fender and it splashes enough to run down on the ground every time. I think this is an immediate safety and environmental issue.
Mfg Campaign: 11529869
Recall Date: Jul 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Corrective Action:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Additional Notes:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Mfg Campaign: 11524214
Recall Date: May 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Corrective Action:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Additional Notes:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Mfg Campaign: 11524214
Recall Date: May 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Corrective Action:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Additional Notes:
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Mfg Campaign: 11524214
Recall Date: May 28, 2023
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