Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
385 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440390
Recall Date: Nov 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440390
Recall Date: Nov 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The steering seems like it has a lot of play and when driving you have to do a lot of corrections to keep vehicle in its lane
Corrective Action:
The steering seems like it has a lot of play and when driving you have to do a lot of corrections to keep vehicle in its lane
Additional Notes:
The steering seems like it has a lot of play and when driving you have to do a lot of corrections to keep vehicle in its lane
Mfg Campaign: 11439317
Recall Date: Nov 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Corrective Action:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Additional Notes:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Mfg Campaign: 11437911
Recall Date: Oct 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Corrective Action:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Additional Notes:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Mfg Campaign: 11437911
Recall Date: Oct 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Corrective Action:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Additional Notes:
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Mfg Campaign: 11437911
Recall Date: Oct 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I purchased a new 2021 Jeep Gladiator Rubicon. The steering wanders at all speeds causing continuous correction of the steering wheel. The vehicle drifts and is potentially a safety hazard. The dealership does not acknowledge there is a problem with the 2021 model.
Corrective Action:
I purchased a new 2021 Jeep Gladiator Rubicon. The steering wanders at all speeds causing continuous correction of the steering wheel. The vehicle drifts and is potentially a safety hazard. The dealership does not acknowledge there is a problem with the 2021 model.
Additional Notes:
I purchased a new 2021 Jeep Gladiator Rubicon. The steering wanders at all speeds causing continuous correction of the steering wheel. The vehicle drifts and is potentially a safety hazard. The dealership does not acknowledge there is a problem with the 2021 model.
Mfg Campaign: 11437450
Recall Date: Oct 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION:FRONT:SHOCK ABSORBER
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 70 MPH on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 70 MPH on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 70 MPH on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100.
Mfg Campaign: 11435879
Recall Date: Oct 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Corrective Action:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Additional Notes:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Mfg Campaign: 11434131
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Corrective Action:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Additional Notes:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Mfg Campaign: 11434131
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Corrective Action:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Additional Notes:
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Mfg Campaign: 11434131
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in March 2021 and leak discovered in September 2021.
Corrective Action:
Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in March 2021 and leak discovered in September 2021.
Additional Notes:
Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in March 2021 and leak discovered in September 2021.
Mfg Campaign: 11434148
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Purchased vehicle 8/20/21. Car was brought into dealership for repairs to the rear axel leaking. This seems to be a huge problem with gladiator trucks and feel this should be considered a recall. The part needed to fix is on back order with no eta date which is even more concerning. I have a brand new car and I have to drive with it not operating at 100%. There is zero reason for this. If the part is on back order with no eta this is clearly happening g to a lot of other gladiator owners. I discovered leak due to Jeep forum. I’m grateful I checked. Jeep needs to address this and not allow defecting vehicles leave assembly. My car only has 1000 miles and leak was discovered around 950 miles.
Corrective Action:
Purchased vehicle 8/20/21. Car was brought into dealership for repairs to the rear axel leaking. This seems to be a huge problem with gladiator trucks and feel this should be considered a recall. The part needed to fix is on back order with no eta date which is even more concerning. I have a brand new car and I have to drive with it not operating at 100%. There is zero reason for this. If the part is on back order with no eta this is clearly happening g to a lot of other gladiator owners. I discovered leak due to Jeep forum. I’m grateful I checked. Jeep needs to address this and not allow defecting vehicles leave assembly. My car only has 1000 miles and leak was discovered around 950 miles.
Additional Notes:
Purchased vehicle 8/20/21. Car was brought into dealership for repairs to the rear axel leaking. This seems to be a huge problem with gladiator trucks and feel this should be considered a recall. The part needed to fix is on back order with no eta date which is even more concerning. I have a brand new car and I have to drive with it not operating at 100%. There is zero reason for this. If the part is on back order with no eta this is clearly happening g to a lot of other gladiator owners. I discovered leak due to Jeep forum. I’m grateful I checked. Jeep needs to address this and not allow defecting vehicles leave assembly. My car only has 1000 miles and leak was discovered around 950 miles.
Mfg Campaign: 11433950
Recall Date: Sep 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking rear axle seal. Needs replacement of entire axle
Corrective Action:
Leaking rear axle seal. Needs replacement of entire axle
Additional Notes:
Leaking rear axle seal. Needs replacement of entire axle
Mfg Campaign: 11433884
Recall Date: Sep 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper.
Corrective Action:
Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper.
Additional Notes:
Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper.
Mfg Campaign: 11433890
Recall Date: Sep 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Corrective Action:
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Additional Notes:
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Mfg Campaign: 11433564
Recall Date: Sep 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Corrective Action:
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Additional Notes:
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Mfg Campaign: 11433564
Recall Date: Sep 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Corrective Action:
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Additional Notes:
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Mfg Campaign: 11433416
Recall Date: Sep 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Corrective Action:
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Additional Notes:
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Mfg Campaign: 11433416
Recall Date: Sep 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
No single incident to report. Vehicle needs constant re-steering while at highway speeds. Vehicle drifts constantly and needs constant adjustment to stay on road. Have had the vehicle back to the Dealer two times for repairs. Dealer says no fault found. But does agree that there is a defect. Says best case is to wait for a recall on situation. Am an unhappy customer.
Corrective Action:
No single incident to report. Vehicle needs constant re-steering while at highway speeds. Vehicle drifts constantly and needs constant adjustment to stay on road. Have had the vehicle back to the Dealer two times for repairs. Dealer says no fault found. But does agree that there is a defect. Says best case is to wait for a recall on situation. Am an unhappy customer.
Additional Notes:
No single incident to report. Vehicle needs constant re-steering while at highway speeds. Vehicle drifts constantly and needs constant adjustment to stay on road. Have had the vehicle back to the Dealer two times for repairs. Dealer says no fault found. But does agree that there is a defect. Says best case is to wait for a recall on situation. Am an unhappy customer.
Mfg Campaign: 11433113
Recall Date: Sep 15, 2021
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