Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 11280992
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 11280992
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING STRAIGHT ON A HIGHWAY, THE STEERING REQUIRES CONSTANT CORRECTIONS. THE STEERING WHEEL MUST CONSTANTLY TURN LEFT OR RIGHT TO MAINTAIN A STRAIGHT HEADING. TIGHT HIGHWAY DRIVING CAN BE VERY DANGEROUS.
Corrective Action:
WHEN DRIVING STRAIGHT ON A HIGHWAY, THE STEERING REQUIRES CONSTANT CORRECTIONS. THE STEERING WHEEL MUST CONSTANTLY TURN LEFT OR RIGHT TO MAINTAIN A STRAIGHT HEADING. TIGHT HIGHWAY DRIVING CAN BE VERY DANGEROUS.
Additional Notes:
WHEN DRIVING STRAIGHT ON A HIGHWAY, THE STEERING REQUIRES CONSTANT CORRECTIONS. THE STEERING WHEEL MUST CONSTANTLY TURN LEFT OR RIGHT TO MAINTAIN A STRAIGHT HEADING. TIGHT HIGHWAY DRIVING CAN BE VERY DANGEROUS.
Mfg Campaign: 11278639
Recall Date: Nov 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY LOOSE. THE VEHICLE WAS TAKEN TO MARTIN SWANTY CHRYSLER DODGE JEEP RAM (2640 E ANDY DEVINE AVE, KINGMAN, AZ 86401), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY LOOSE. THE VEHICLE WAS TAKEN TO MARTIN SWANTY CHRYSLER DODGE JEEP RAM (2640 E ANDY DEVINE AVE, KINGMAN, AZ 86401), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY LOOSE. THE VEHICLE WAS TAKEN TO MARTIN SWANTY CHRYSLER DODGE JEEP RAM (2640 E ANDY DEVINE AVE, KINGMAN, AZ 86401), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *LN*JB
Mfg Campaign: 11278535
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS
Corrective Action:
MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS
Additional Notes:
MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS
Mfg Campaign: 11278354
Recall Date: Nov 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS
Corrective Action:
MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS
Additional Notes:
MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS
Mfg Campaign: 11278354
Recall Date: Nov 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP HAS LOOSE STEERING GOING STRAIGHT DOWN A ROAD . BEEN TO TWO DEALER TO HAVE CORRECTED AND NEITHER COULD CORRECT ! VERY UNCOMFORTABLE WITH THIS CONDITION !
Corrective Action:
JEEP HAS LOOSE STEERING GOING STRAIGHT DOWN A ROAD . BEEN TO TWO DEALER TO HAVE CORRECTED AND NEITHER COULD CORRECT ! VERY UNCOMFORTABLE WITH THIS CONDITION !
Additional Notes:
JEEP HAS LOOSE STEERING GOING STRAIGHT DOWN A ROAD . BEEN TO TWO DEALER TO HAVE CORRECTED AND NEITHER COULD CORRECT ! VERY UNCOMFORTABLE WITH THIS CONDITION !
Mfg Campaign: 11277469
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I NOW HAVE OVER 5,000 MILES ON MY NEW JEEP JT. SINCE DAY ONE THE STEERING HAS BEEN SO SLOPPY ABOVE 10MPH THAT I OFTEN WANDER OUT OF MY LANE. THE DEALER SAID THAT THIS WAS A "JEEP THING" AND GET USED TO IT. I CURRENTLY OWN 9 JEEPS, THE OLDEST BEING A 1967 KAISER. THIS IS NOT A "JEEP THING". ALL OF MY OTHER JEEPS DRIVE NORMALLY. THE DEALER DID SAY THAT THE NEW ELECTRIC POWER STEERING PUMP WAS PROBLEMATIC AND THAT A $600 BETTER STEERING STABILIZER MIGHT HELP. I ALSO OWN 47 VINTAGE MILITARY VEHICLES AND NOT ONE OF THEM STEERS AS POORLY AS THIS NEW JEEP GLADIATOR. JEEP IS NOT GOING TO FIX THIS UNTIL PEOPLE DIE.
Corrective Action:
I NOW HAVE OVER 5,000 MILES ON MY NEW JEEP JT. SINCE DAY ONE THE STEERING HAS BEEN SO SLOPPY ABOVE 10MPH THAT I OFTEN WANDER OUT OF MY LANE. THE DEALER SAID THAT THIS WAS A "JEEP THING" AND GET USED TO IT. I CURRENTLY OWN 9 JEEPS, THE OLDEST BEING A 1967 KAISER. THIS IS NOT A "JEEP THING". ALL OF MY OTHER JEEPS DRIVE NORMALLY. THE DEALER DID SAY THAT THE NEW ELECTRIC POWER STEERING PUMP WAS PROBLEMATIC AND THAT A $600 BETTER STEERING STABILIZER MIGHT HELP. I ALSO OWN 47 VINTAGE MILITARY VEHICLES AND NOT ONE OF THEM STEERS AS POORLY AS THIS NEW JEEP GLADIATOR. JEEP IS NOT GOING TO FIX THIS UNTIL PEOPLE DIE.
Additional Notes:
I NOW HAVE OVER 5,000 MILES ON MY NEW JEEP JT. SINCE DAY ONE THE STEERING HAS BEEN SO SLOPPY ABOVE 10MPH THAT I OFTEN WANDER OUT OF MY LANE. THE DEALER SAID THAT THIS WAS A "JEEP THING" AND GET USED TO IT. I CURRENTLY OWN 9 JEEPS, THE OLDEST BEING A 1967 KAISER. THIS IS NOT A "JEEP THING". ALL OF MY OTHER JEEPS DRIVE NORMALLY. THE DEALER DID SAY THAT THE NEW ELECTRIC POWER STEERING PUMP WAS PROBLEMATIC AND THAT A $600 BETTER STEERING STABILIZER MIGHT HELP. I ALSO OWN 47 VINTAGE MILITARY VEHICLES AND NOT ONE OF THEM STEERS AS POORLY AS THIS NEW JEEP GLADIATOR. JEEP IS NOT GOING TO FIX THIS UNTIL PEOPLE DIE.
Mfg Campaign: 11277202
Recall Date: Oct 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.
Corrective Action:
THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.
Additional Notes:
THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.
Mfg Campaign: 11271589
Recall Date: Oct 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE GLADIATOR IS PULLING TO THE RIGHT MORE THAN IT SHOULD WHEN DRIVING ON THE HIGHWAY. DROVE ANOTHER ONE AND IT DOES THE SAME. THE DEALERSHIP TRIED TO RESOLVE THE ISSUE BUT CANNOT FIX IT. CHRYSLER SAID THEY CANNOT FIX IT AT THIS TIME AND IS AWARE OF THE ISSUE.
Corrective Action:
THE GLADIATOR IS PULLING TO THE RIGHT MORE THAN IT SHOULD WHEN DRIVING ON THE HIGHWAY. DROVE ANOTHER ONE AND IT DOES THE SAME. THE DEALERSHIP TRIED TO RESOLVE THE ISSUE BUT CANNOT FIX IT. CHRYSLER SAID THEY CANNOT FIX IT AT THIS TIME AND IS AWARE OF THE ISSUE.
Additional Notes:
THE GLADIATOR IS PULLING TO THE RIGHT MORE THAN IT SHOULD WHEN DRIVING ON THE HIGHWAY. DROVE ANOTHER ONE AND IT DOES THE SAME. THE DEALERSHIP TRIED TO RESOLVE THE ISSUE BUT CANNOT FIX IT. CHRYSLER SAID THEY CANNOT FIX IT AT THIS TIME AND IS AWARE OF THE ISSUE.
Mfg Campaign: 11271378
Recall Date: Oct 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN OPENING AND CLOSING THE DRIVER AND PASSENGER SIDE DOORS, THERE IS A NOTICEABLE CLICKING SOUND. I HAVE SINCE BECOME AWARE THAT THE ALUMINUM EXTERIOR OF THE DOOR IS PEELING AWAY FROM THE STEEL STRUCTURE INSIDE OF THE DOOR RESULTING IN THIS CLICKING SOUND DUE TO THE FLEXING OF THE DOOR.
Corrective Action:
WHEN OPENING AND CLOSING THE DRIVER AND PASSENGER SIDE DOORS, THERE IS A NOTICEABLE CLICKING SOUND. I HAVE SINCE BECOME AWARE THAT THE ALUMINUM EXTERIOR OF THE DOOR IS PEELING AWAY FROM THE STEEL STRUCTURE INSIDE OF THE DOOR RESULTING IN THIS CLICKING SOUND DUE TO THE FLEXING OF THE DOOR.
Additional Notes:
WHEN OPENING AND CLOSING THE DRIVER AND PASSENGER SIDE DOORS, THERE IS A NOTICEABLE CLICKING SOUND. I HAVE SINCE BECOME AWARE THAT THE ALUMINUM EXTERIOR OF THE DOOR IS PEELING AWAY FROM THE STEEL STRUCTURE INSIDE OF THE DOOR RESULTING IN THIS CLICKING SOUND DUE TO THE FLEXING OF THE DOOR.
Mfg Campaign: 11270267
Recall Date: Oct 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..
Corrective Action:
VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..
Additional Notes:
VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..
Mfg Campaign: 11269747
Recall Date: Oct 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2020 GLADIATOR PURCHASED AUGUST 30. HAVE BEEN TO THE DEALER EVERY WEEK SINCE TO DISCUSS STEERING FREE PLAY AND WANDERING ON THE ROAD. I WAS TOLD IT WAS MANUALLY ADJUSTED AND ALIGNED AND THAT IS ALL THEY CAN DO. THEN TOLD, WHEN I ASKED FOR DOCUMENTATION/SERVICE RECORDS (WHICH TOOK 7 WEEKS TO GET) THEY SAID NOTHING WAS DONE BECAUSE FCA HAS NOT GIVEN THEM ANY INFORMATION. TRIED ANOTHER DEALER. THEY AGREE, STEERING IS LOOSE, BUT HAVE NO TSB FROM FCA SO THERE IS NOTHING THEY CAN DO. THIS WILL BE VERY TRICKY TO DRIVE ON SLIPPERY MICHIGAN ROADS. THIS IS UNACCEPTABLE IN A NEW JEEP OR ANY NEW PRODUCT.
Corrective Action:
2020 GLADIATOR PURCHASED AUGUST 30. HAVE BEEN TO THE DEALER EVERY WEEK SINCE TO DISCUSS STEERING FREE PLAY AND WANDERING ON THE ROAD. I WAS TOLD IT WAS MANUALLY ADJUSTED AND ALIGNED AND THAT IS ALL THEY CAN DO. THEN TOLD, WHEN I ASKED FOR DOCUMENTATION/SERVICE RECORDS (WHICH TOOK 7 WEEKS TO GET) THEY SAID NOTHING WAS DONE BECAUSE FCA HAS NOT GIVEN THEM ANY INFORMATION. TRIED ANOTHER DEALER. THEY AGREE, STEERING IS LOOSE, BUT HAVE NO TSB FROM FCA SO THERE IS NOTHING THEY CAN DO. THIS WILL BE VERY TRICKY TO DRIVE ON SLIPPERY MICHIGAN ROADS. THIS IS UNACCEPTABLE IN A NEW JEEP OR ANY NEW PRODUCT.
Additional Notes:
2020 GLADIATOR PURCHASED AUGUST 30. HAVE BEEN TO THE DEALER EVERY WEEK SINCE TO DISCUSS STEERING FREE PLAY AND WANDERING ON THE ROAD. I WAS TOLD IT WAS MANUALLY ADJUSTED AND ALIGNED AND THAT IS ALL THEY CAN DO. THEN TOLD, WHEN I ASKED FOR DOCUMENTATION/SERVICE RECORDS (WHICH TOOK 7 WEEKS TO GET) THEY SAID NOTHING WAS DONE BECAUSE FCA HAS NOT GIVEN THEM ANY INFORMATION. TRIED ANOTHER DEALER. THEY AGREE, STEERING IS LOOSE, BUT HAVE NO TSB FROM FCA SO THERE IS NOTHING THEY CAN DO. THIS WILL BE VERY TRICKY TO DRIVE ON SLIPPERY MICHIGAN ROADS. THIS IS UNACCEPTABLE IN A NEW JEEP OR ANY NEW PRODUCT.
Mfg Campaign: 11269763
Recall Date: Oct 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.
Corrective Action:
THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.
Additional Notes:
THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.
Mfg Campaign: 11269484
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON INTERSTATE 70 WITH APPROX SPEED OF 65. CAUGHT ON FIRE. FLAMES AND LOTS OF SMOKE COMING FROM UNDER JEEP. SMOKE ENTERED CAB. WHAT I THINK IS TRANSMISSION FLUID LEFT TRAIL ON INTERSTATE. I HAVE PHOTO.*DT*JB*DT *JS
Corrective Action:
DRIVING ON INTERSTATE 70 WITH APPROX SPEED OF 65. CAUGHT ON FIRE. FLAMES AND LOTS OF SMOKE COMING FROM UNDER JEEP. SMOKE ENTERED CAB. WHAT I THINK IS TRANSMISSION FLUID LEFT TRAIL ON INTERSTATE. I HAVE PHOTO.*DT*JB*DT *JS
Additional Notes:
DRIVING ON INTERSTATE 70 WITH APPROX SPEED OF 65. CAUGHT ON FIRE. FLAMES AND LOTS OF SMOKE COMING FROM UNDER JEEP. SMOKE ENTERED CAB. WHAT I THINK IS TRANSMISSION FLUID LEFT TRAIL ON INTERSTATE. I HAVE PHOTO.*DT*JB*DT *JS
Mfg Campaign: 11258523
Recall Date: Sep 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.
Corrective Action:
I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.
Additional Notes:
I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.
Mfg Campaign: 11257539
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIFTS/WANDERS ALL OVER THE ROAD AT HIGHWAY SPEED.
Corrective Action:
DRIFTS/WANDERS ALL OVER THE ROAD AT HIGHWAY SPEED.
Additional Notes:
DRIFTS/WANDERS ALL OVER THE ROAD AT HIGHWAY SPEED.
Mfg Campaign: 11256909
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Corrective Action:
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Additional Notes:
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Mfg Campaign: 11255891
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Corrective Action:
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Additional Notes:
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Mfg Campaign: 11255891
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER'S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER'S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYSTEM RUNS UNDER THAT SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE WARNING LABEL WAS NOT VISIBLE UNLESS THE CARPET WAS REMOVED. THE VEHICLE WAS TAKEN TO LITHIA JEEP DODGE (2229 KING AVE W, BILLINGS, MT 59102) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS CONTACTED VIA EMAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER'S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER'S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYSTEM RUNS UNDER THAT SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE WARNING LABEL WAS NOT VISIBLE UNLESS THE CARPET WAS REMOVED. THE VEHICLE WAS TAKEN TO LITHIA JEEP DODGE (2229 KING AVE W, BILLINGS, MT 59102) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS CONTACTED VIA EMAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER'S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER'S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYSTEM RUNS UNDER THAT SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE WARNING LABEL WAS NOT VISIBLE UNLESS THE CARPET WAS REMOVED. THE VEHICLE WAS TAKEN TO LITHIA JEEP DODGE (2229 KING AVE W, BILLINGS, MT 59102) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS CONTACTED VIA EMAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11222418
Recall Date: Jun 25, 2019
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