Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Consumer Complaints
211 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11482250
Recall Date: Aug 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11482250
Recall Date: Aug 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Corrective Action:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Additional Notes:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Mfg Campaign: 11482006
Recall Date: Aug 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Corrective Action:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Additional Notes:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Mfg Campaign: 11482006
Recall Date: Aug 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Corrective Action:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Additional Notes:
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.
Mfg Campaign: 11482006
Recall Date: Aug 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact's daughter owned a 2020 Jeep Compass. The contact stated that while her daughter was driving at approximately 2 MPH in a parking lot, she was involved in a head-on collision. The vehicle was listed as totaled by the insurance company. The contact's daughter and niece were injured when the air bags did not deploy, causing her daughter and niece to strike their foreheads on the steering wheel and the passenger’s side dashboard. The contact's daughter was unaware if any warning lights were illuminated. A police report was filed. The contact's daughter and niece did not seek medical attention. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact's daughter owned a 2020 Jeep Compass. The contact stated that while her daughter was driving at approximately 2 MPH in a parking lot, she was involved in a head-on collision. The vehicle was listed as totaled by the insurance company. The contact's daughter and niece were injured when the air bags did not deploy, causing her daughter and niece to strike their foreheads on the steering wheel and the passenger’s side dashboard. The contact's daughter was unaware if any warning lights were illuminated. A police report was filed. The contact's daughter and niece did not seek medical attention. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact's daughter owned a 2020 Jeep Compass. The contact stated that while her daughter was driving at approximately 2 MPH in a parking lot, she was involved in a head-on collision. The vehicle was listed as totaled by the insurance company. The contact's daughter and niece were injured when the air bags did not deploy, causing her daughter and niece to strike their foreheads on the steering wheel and the passenger’s side dashboard. The contact's daughter was unaware if any warning lights were illuminated. A police report was filed. The contact's daughter and niece did not seek medical attention. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11479987
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle jolts back and forwards while shifting while driving
Corrective Action:
Vehicle jolts back and forwards while shifting while driving
Additional Notes:
Vehicle jolts back and forwards while shifting while driving
Mfg Campaign: 11478032
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Corrective Action:
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Additional Notes:
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Mfg Campaign: 11477510
Recall Date: Aug 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Corrective Action:
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Additional Notes:
We were going about 30 no more than 40mph and the coolant gauge on the dashboard shot up to the H and went back down so quickly while this was happening the Jeep started jerking like it was gonna stop. Then it started driving normal again that was on a Friday July29,2022 I was on my way to work on a Wednesday August 3,2022 and I was going to work I had just exited the freeway go about 60-70mph I had to come to a smooth stop at a light when the light turned green the coolant gauge shot up again to the H and when I tired to press the gas pedal the vehicle was hesitant to move so I took my foot off the gas and press down again the Jeep jerked then I was able to move again. When it does shoot up to over heating it does it really fast you’re unable to catch a picture. When we open the sunroof I smell this kinda burnt smell almost like someone is burning plastic or something.
Mfg Campaign: 11477510
Recall Date: Aug 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BURNING OR LOOSING COOLANT, NO LEAKS OR BUSTED HOSES.
Corrective Action:
BURNING OR LOOSING COOLANT, NO LEAKS OR BUSTED HOSES.
Additional Notes:
BURNING OR LOOSING COOLANT, NO LEAKS OR BUSTED HOSES.
Mfg Campaign: 11477290
Recall Date: Aug 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical issues. Bought this vehicle late February 2022. Radio screen, which controls everything goes from dim to really bright, multiple times on its own. Been to the dealership many times for this problem, continuing to have this problem with no resolution in sight. Can not get dealership to call me back with a resolution at this point. Vehicle is still under warrenty.
Corrective Action:
Electrical issues. Bought this vehicle late February 2022. Radio screen, which controls everything goes from dim to really bright, multiple times on its own. Been to the dealership many times for this problem, continuing to have this problem with no resolution in sight. Can not get dealership to call me back with a resolution at this point. Vehicle is still under warrenty.
Additional Notes:
Electrical issues. Bought this vehicle late February 2022. Radio screen, which controls everything goes from dim to really bright, multiple times on its own. Been to the dealership many times for this problem, continuing to have this problem with no resolution in sight. Can not get dealership to call me back with a resolution at this point. Vehicle is still under warrenty.
Mfg Campaign: 11475714
Recall Date: Jul 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
Corrective Action:
Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
Additional Notes:
Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
Mfg Campaign: 11472466
Recall Date: Jul 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
Corrective Action:
Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
Additional Notes:
Engine shut itself off by itself at a stop light. The car flashed a “coolant temperature too high” message then immediately turned off. As i was driving I always check my dashboard. I was going 45mph reached the stop light and the engine/coolant temperature gauge was normal in between the cold and the high sign. But even then it flashed that “coolant temperature too high” message and shut itself off right when the red light changed to a green light. It was over 100 degrees Fahrenheit outside and inside the car without AC it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I called 911 and my insurance for help moving my disabled vehicle. Even with my four ways on, drivers kept pulling up behind me even two semi gasoline trucks despite my four way lights being on. Two drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes praying cars would not hit me because the car would not come back on. I was sweating and trying not to pass out from the heat. I tried to turn my car back on multiple times and after 15 minutes it finally came back on. Out of fear, I did not continue driving the vehicle because I didn't want to keep driving knowing it would turn itself off at the next stop light. Help was on the way and the tow came to help with my disabled vehicle and the police arrived as well to help divert traffic. I was scared and almost got hit by a car, truck, and two semi gasoline trucks. This has happened multiple times every year. Happened on the driveway at my house, has happened on the freeway where I am going over 65mph and messes up with the braking system and with my steering, and most recent at a stop light driving home from work. Scariest day of my life. It is a safety hazard. Can cause accidents even death.
Mfg Campaign: 11472466
Recall Date: Jul 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers defect.
Corrective Action:
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers defect.
Additional Notes:
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers defect.
Mfg Campaign: 11470478
Recall Date: Jun 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Corrective Action:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Additional Notes:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Mfg Campaign: 11457667
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Corrective Action:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Additional Notes:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Mfg Campaign: 11457667
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Corrective Action:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Additional Notes:
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph. I took it to the jeep dealer to be told start by replacing both batteries for $600 and then we can go from there! She also stated it was probably electrical. I don't have $600 to spare, especially on a vehicle that's a 2020. Took it to Auto Zone they tested both batteries & said they both tested fine. I ended up purchasing a jump box as this happens at least 3 times/week. Well as of today, now that wont even work.
Mfg Campaign: 11457667
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
An issue with my 2020 Jeep Compass has been reoccurring, regardless of the engine temperature whether at operating temperature or cold, the vehicle will flash a message of "Coolant Temperature too High", the vehicle will shut itself down and the operator will need to press the brake, press the start/stop button to fully turn the vehicle off, press the brake again and press the start/stop button again to restart the vehicle. After restarting, the vehicle will run normally until the error message flashes again. this issue will occur when pulling out of the drive way after the vehicle has been sitting over night and when it is stopped at a stop light. When driving at highway speeds the vehicle will flash the same "Coolant Temperature Too High" message, act as if it wants to shut itself off for a split second, steering and braking is effected when this happens, and after a split second the vehicle returns to normal operation. The vehicle has been into a Jeep dealership multiple times, on one occasion the auxiliary battery was replaced and that seemed to have solved the issue for a few months but the same coolant temperature message and associated issues returned. The vehicle was taken back to the dealership again and no issues were found. After the most recent trip to the dealership the vehicle drove and operated normally for four days until the next day, the same message and issues listed above happened twice in one morning. I have filed a complaint with Fiat Chrysler, the dealerships have no solution to this issue which in my opinion is a safety hazard, due to the fact the vehicle wants to turn off while traveling at highway speeds.
Corrective Action:
An issue with my 2020 Jeep Compass has been reoccurring, regardless of the engine temperature whether at operating temperature or cold, the vehicle will flash a message of "Coolant Temperature too High", the vehicle will shut itself down and the operator will need to press the brake, press the start/stop button to fully turn the vehicle off, press the brake again and press the start/stop button again to restart the vehicle. After restarting, the vehicle will run normally until the error message flashes again. this issue will occur when pulling out of the drive way after the vehicle has been sitting over night and when it is stopped at a stop light. When driving at highway speeds the vehicle will flash the same "Coolant Temperature Too High" message, act as if it wants to shut itself off for a split second, steering and braking is effected when this happens, and after a split second the vehicle returns to normal operation. The vehicle has been into a Jeep dealership multiple times, on one occasion the auxiliary battery was replaced and that seemed to have solved the issue for a few months but the same coolant temperature message and associated issues returned. The vehicle was taken back to the dealership again and no issues were found. After the most recent trip to the dealership the vehicle drove and operated normally for four days until the next day, the same message and issues listed above happened twice in one morning. I have filed a complaint with Fiat Chrysler, the dealerships have no solution to this issue which in my opinion is a safety hazard, due to the fact the vehicle wants to turn off while traveling at highway speeds.
Additional Notes:
An issue with my 2020 Jeep Compass has been reoccurring, regardless of the engine temperature whether at operating temperature or cold, the vehicle will flash a message of "Coolant Temperature too High", the vehicle will shut itself down and the operator will need to press the brake, press the start/stop button to fully turn the vehicle off, press the brake again and press the start/stop button again to restart the vehicle. After restarting, the vehicle will run normally until the error message flashes again. this issue will occur when pulling out of the drive way after the vehicle has been sitting over night and when it is stopped at a stop light. When driving at highway speeds the vehicle will flash the same "Coolant Temperature Too High" message, act as if it wants to shut itself off for a split second, steering and braking is effected when this happens, and after a split second the vehicle returns to normal operation. The vehicle has been into a Jeep dealership multiple times, on one occasion the auxiliary battery was replaced and that seemed to have solved the issue for a few months but the same coolant temperature message and associated issues returned. The vehicle was taken back to the dealership again and no issues were found. After the most recent trip to the dealership the vehicle drove and operated normally for four days until the next day, the same message and issues listed above happened twice in one morning. I have filed a complaint with Fiat Chrysler, the dealerships have no solution to this issue which in my opinion is a safety hazard, due to the fact the vehicle wants to turn off while traveling at highway speeds.
Mfg Campaign: 11439469
Recall Date: Nov 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
An issue with my 2020 Jeep Compass has been reoccurring, regardless of the engine temperature whether at operating temperature or cold, the vehicle will flash a message of "Coolant Temperature too High", the vehicle will shut itself down and the operator will need to press the brake, press the start/stop button to fully turn the vehicle off, press the brake again and press the start/stop button again to restart the vehicle. After restarting, the vehicle will run normally until the error message flashes again. this issue will occur when pulling out of the drive way after the vehicle has been sitting over night and when it is stopped at a stop light. When driving at highway speeds the vehicle will flash the same "Coolant Temperature Too High" message, act as if it wants to shut itself off for a split second, steering and braking is effected when this happens, and after a split second the vehicle returns to normal operation. The vehicle has been into a Jeep dealership multiple times, on one occasion the auxiliary battery was replaced and that seemed to have solved the issue for a few months but the same coolant temperature message and associated issues returned. The vehicle was taken back to the dealership again and no issues were found. After the most recent trip to the dealership the vehicle drove and operated normally for four days until the next day, the same message and issues listed above happened twice in one morning. I have filed a complaint with Fiat Chrysler, the dealerships have no solution to this issue which in my opinion is a safety hazard, due to the fact the vehicle wants to turn off while traveling at highway speeds.
Corrective Action:
An issue with my 2020 Jeep Compass has been reoccurring, regardless of the engine temperature whether at operating temperature or cold, the vehicle will flash a message of "Coolant Temperature too High", the vehicle will shut itself down and the operator will need to press the brake, press the start/stop button to fully turn the vehicle off, press the brake again and press the start/stop button again to restart the vehicle. After restarting, the vehicle will run normally until the error message flashes again. this issue will occur when pulling out of the drive way after the vehicle has been sitting over night and when it is stopped at a stop light. When driving at highway speeds the vehicle will flash the same "Coolant Temperature Too High" message, act as if it wants to shut itself off for a split second, steering and braking is effected when this happens, and after a split second the vehicle returns to normal operation. The vehicle has been into a Jeep dealership multiple times, on one occasion the auxiliary battery was replaced and that seemed to have solved the issue for a few months but the same coolant temperature message and associated issues returned. The vehicle was taken back to the dealership again and no issues were found. After the most recent trip to the dealership the vehicle drove and operated normally for four days until the next day, the same message and issues listed above happened twice in one morning. I have filed a complaint with Fiat Chrysler, the dealerships have no solution to this issue which in my opinion is a safety hazard, due to the fact the vehicle wants to turn off while traveling at highway speeds.
Additional Notes:
An issue with my 2020 Jeep Compass has been reoccurring, regardless of the engine temperature whether at operating temperature or cold, the vehicle will flash a message of "Coolant Temperature too High", the vehicle will shut itself down and the operator will need to press the brake, press the start/stop button to fully turn the vehicle off, press the brake again and press the start/stop button again to restart the vehicle. After restarting, the vehicle will run normally until the error message flashes again. this issue will occur when pulling out of the drive way after the vehicle has been sitting over night and when it is stopped at a stop light. When driving at highway speeds the vehicle will flash the same "Coolant Temperature Too High" message, act as if it wants to shut itself off for a split second, steering and braking is effected when this happens, and after a split second the vehicle returns to normal operation. The vehicle has been into a Jeep dealership multiple times, on one occasion the auxiliary battery was replaced and that seemed to have solved the issue for a few months but the same coolant temperature message and associated issues returned. The vehicle was taken back to the dealership again and no issues were found. After the most recent trip to the dealership the vehicle drove and operated normally for four days until the next day, the same message and issues listed above happened twice in one morning. I have filed a complaint with Fiat Chrysler, the dealerships have no solution to this issue which in my opinion is a safety hazard, due to the fact the vehicle wants to turn off while traveling at highway speeds.
Mfg Campaign: 11439469
Recall Date: Nov 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11428464
Recall Date: Aug 10, 2021
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Focus: Lemon Law, Personal Injury
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